★ 5

I have been to over 40+ different Gyms over the past 50 years, and this is easily the Best I have ever been to! Great staff, great members, never crowded with long wait times, spotlessly cleaned and maintained, all the equipment and floor space you will ever need, plus no screaming grunters that sweat all over the equipment!!! Also, great physical therapists and trainers on-site, too!!!

Source: Google

★ 1

Kind of a let down…went in early morning to sign up during posted business hours and gym wasn’t open. No lights and no staff in the building . Left after about 15 minutes with still no one showing up. Furthermore, I called later in the day and no one even bothered to answer the phone?? Highly disappointed and would not recommend this place to anyone

Source: Google

★ 1

Super disappointed…I’m in town and wanted to get a 1 week pass. No one was at the counter to help. Waited about 10 minutes and still no one

Source: Google

★ 5

Source: Google

★ 5

Always clean, staff is friendly, trainers are great. I love that it's not huge and overwhelming.

Source: Google

★ 5

Friendly staff. 2 floors. Clean. Wonderful personal trainers.

Source: Google

★ 5

It's a really good gym and the person on the front desk was also very friendly and helpful

Source: Google

★ 5

Source: Google

★ 5

I am from out of town and purchased a week pass here. I had a great experience—everyone is friendly, the equipment is nice, and the hours are great. Plus, they offer day, week, and month passes, which are rare to find these days. Love that.

I’ve been lifting for 5 years now, and I certainly recommend this gym to anyone who is interested.

Source: Google

★ 5

Source: Google

★ 5

I had a very great experience there!

Source: Google

★ 4

Quite dirty now. It used to be clean. I put a mat on the floor upstairs and saw dirt everywhere. This is probably the only gym in western New York that does not have wiping cloths to use on equipment and mats. I don’t go much anymore.

Source: Google

★ 5

After being a member at both Catalyst and Crunch in the past I can say without a doubt that Platinum Fitness is the best gym in Buffalo. Unlike some other facilities there is no grunting, screaming, or weight slamming of any kind. And I rarely ever have to wait to get on a bench or a machine. Going there is usually my favorite part of the day. It feels like a community. Everyone from the members to the staff is so friendly and welcoming.

Source: Google

★ 5

I've been a member here for 6 years. It's not a huge place but it has everything you need to get or stay fit. It's never overcrowded and the place is always very clean. The equipment is always kept in working order. They do offer trainers and some other on site health routines that I don't use. The staff is always friendly. If looking for a gym check them out.

Source: Google

★ 1

Source: Google

★ 1

Stay away at all costs! Ripoff. I joined and cancelled my membership immediately but my credit card was charged every month until my card expired Zero customer service. Calling the NYS Attorney General. They can't go out of business soon enough!
#ripoffgym

Source: Google

★ 1

Over crowded, small gym. Weekends used to be the best time but now the lot is full at 7am. Contract can’t expire soon enough! Staff is very nice though! Just not a reasonable size to accommodate the number of people. This is not the gym for the serious lifter. If you like cardio equipment and sitting on a bench on your phone for an hour this is the perfect place for you!

Source: Google

★ 1

Nice facilities but absolutely terrible customer service!

Source: Google

★ 1

If you like over crowded, tiny garage gyms with budget equipment then this place is for you. I looked past the bad equipment and got by back when I’d walk into an empty gym In the morning. Now, it’s full of clowns taking up space.

Source: Google

★ 5

This place became a second home to me for the three months I was visiting family in Buffalo. They organized a special temporary membership for me for the time that I was in town, and their trainer Adam kept me on track for my bodybuilding competition while I was away from my home gym and coach. Always friendly and accommodating. Thank you for everything!

Source: Google

★ 5

Fantastic gym all around - Perfect size, a great selection of equipment, and an incredibly friendly staff. I purchased a day pass 45 minutes before closing, managed to have an excellent workout, and was encouraged to come back the next day (free of charge). Nothing but good things to say about Platinum Fitness and I would absolutely be a member if I lived in the area!

Source: Google

★ 5

I highly recommend this facility. There is a good variety of equipment including free weights as well as machines. The facilty is never crowded and I have never had a problem getting access to a machine. The facilty is also very clean and the staff is very pleasant.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place, great people, good place to work out..

Source: Google

★ 5

Very clean place. Wonderful employees

Source: Google

★ 5

Source: Google

★ 5

Platinum Fitness staff are friendly, helpful, accommodating, and always made me feel like my questions were as important to them as they were to me. Facility and equipment are always clean, and the nature trail in the back is a feature I have literally never seen before at any other gym. Never liked the experience of going to a gym until I found this one. Cannot recommend highly enough.

Source: Google

★ 1

Moved from 3 miles to 20 miles away and they demand payment for the complete contract to leave. It is not as nice as the larger gym, it was just close. I expected a fee but they are crooked. Beware !!!!!

Source: Google

★ 5

Rick the manager/owner, and all of his staff members are grade A with customer service. I was so impressed with the cleanliness and organization of the club. The staff and trainers are extremely helpful and courteous. Platinum Fitness is the best fitness center around. Being locally owned and operated by a great family is just icing on the cake. I highly recommend stopping in to the club to check it out, it won’t disappoint. In an effort to help western New Yorkers stay active and healthy during Covid, Rick (manager/ owner) created a quarter mile nature trail in the back of gym. I was truly amazed at the beauty and tranquility, but more so on the effort the Platinum fitness team put forth for western New Yorkers.

Source: Google

★ 5

First day back at the gym and I’m not surprised at how clean, prepared and professional it was. The funny thing is, Platinum Fitness was already the cleanest gym I had ever been to by a landslide and today just further reaffirms it. The new lighting takes down what we’re previously brighter bulbs and replaces them with a cooler, more relaxed feel so that’s a home run. In all honesty, just glad to be back getting the heart rate up and enjoying another sense of normalcy! Cheers!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Worst customer service ever, they give you a hard time when you try to cancel your membership. Be careful

Source: Google

★ 5

Great location, ample parking and late hours. The gym is clean, the machines/weights in great condition and the staff is friendly & helpful. It is also a nonjudgmental space - everyone is focused on getting healthy not showing off the latest in fitness attire or picking someone up.

Source: Google

★ 5

I have been working out at Platinum since the gym opened and I have been very happy here. The equipment is in excellent condition and there is a good variety available for your workouts. The facility is well maintained and clean... especially the locker rooms, which is really important. The desk staff is very friendly and very personable, and the trainers are excellent. The things that I appreciate especially are that the environment is very relaxed and chill, and there is never a long wait for any of the equipment. No one gives anyone a hard time or makes them feel unwelcome. It's also very cool that there is a mix of all kinds of people here...seniors, working adults, and young people; everyone gets along just fine. If you want a clean, family-owned gym with a relaxed environment, Platinum Fitness is a great choice!

Source: Google

★ 5

Very good center. Very professional staff

Source: Google

★ 5

Wonderful gym. The gym is always very clean and the trainers and staff always treat you as family. Highly recommended!!!!

Source: Google

★ 5

I’ve been a member since this gym opened. Modern equipment, clean facility, and an outstanding & caring staff. Feel like part of the family / community of this gym (rather than only a number at a large meat-market gym or a nobody at a stripped-down cheap no-service gym). Team has been extremely significant in assisting me to reach my fitness goals - great nutrition advice, shake bar, personal training, and therapeutic massage. The people at this gym are knowledgeable professionals and have been integral in my fitness progress (I have achieved my best health / fitness ever due to this gym and its team!).

Source: Google

★ 5

This is a wonderful place to get a pump on! I find the staff friendly and straightforward. I recommend this gym for anyone trying to find a good environment to improve their body and mind at.

Source: Google

★ 4

Good gym with nice equipment, smaller but still nice

Source: Google

★ 5

Source: Google

★ 4

Good gym, great staff!

Source: Google

★ 5

Best Gym I've ever joined. Modern equipment, plenty of variety, very clean facility. Friendly, supportive, experienced trainers. Kid friendly.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excellent trainer. KEVIN BAKER

Source: Google

★ 5

Great gym. Love it here

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great friendly environment. Nice equipment, Must see!

Source: Google

★ 4

Friendly workers and environment

Source: Google

★ 3

ok

Source: Google

★ 2

Nice facility, but totaly SHIFTY regarding membership costs, and renewal timeframes. Had to block my credit card from further charges. Be careful.

Source: Google

★ 5

Platinum Fitness goes above and beyond to provide you with the best workout experience. I've never felt more comfortable working out in a facility due to the availability of diverse equipment, cleanliness of the gym, and welcoming and helpful staff. It is an overall enjoyable place that truly cares about your health and fitness, which really shows through the family-owned aspect.

Source: Google

★ 5

I have been a member of Platinum Fitness for over 2 years. I am also a member at 6 other gyms/fitness Centers however, I find myself always choosing Platinum Fitness over all the others.

It's the amazing staff and management that make you feel like part of the family at their very Country Club like fitness Center. From professional personal training, all types of cardio classes, state of the art (in prestine condition) equipment, heat beds, massage therapy to the little finesses like clean towels, tissues and water coolers, oh did I mention the shake bar and refrigerator full of drinks to purchase?

From the very second you walk in to the the time your leave, a Platinum Fitness employee/family member addresses you by name to say hello or have a great day/night!

There is no other Fitness Center in WNY that makes you feel like Platinum Fitness does...AND you get an incredible workout no matter what you choose to do 😉😍💪🏻‼️

Source: Google

★ 5

Really love equipment and hours. Staff very helpful. The environment makes you want to reach your fitness goals. Highly recommend!

Source: Google

★ 5

Platinum Fitness is a gym that I consider to be my second home. Almost every single day I'm in the gym working out and trying to better myself and improve my overall health and fitness. Working out at Platinum Fitness is something I look forward to toward the end of my day. With the help of the state of the art equipment, you can reach serious goals and get the perfect body you've always wanted! Platinum Fitness is the best. I give it 5 out of 5 stars!

Source: Google