★ 5

This is an Excellent fitness facility! Best in the area by far.
All the equipment has been replaced this year (2025)!
The facility is well maintained/clean.
The members are well behaved - excellent environment.
Staff is cordial/friendly.

Source: Google

★ 5

I gotta say hands down there are pros and cons such is life but overall I happen to pick this over equinox.

Main reason? I live close by 😭

Good machines pretty clean and I can’t say I have any major complaints you just gotta be a real New Yorker and stay hard.

Source: Google

★ 1

I came in for a free day trial, and the experience started off positive. The day before, a male staff member (possibly the manager) showed me around, and he was very friendly, helpful, and welcoming.

However, when I returned the next day for the actual trial, things went downhill. I told the front desk lady I was here for my free trial, and she insisted I had to pay $20—even though I hadn’t used it before. After some back and forth, she finally let me in but kept my ID.

I did my workout, which lasted about two hours. When I came back to the front desk, she commented, “You worked out for a long time,” in a tone that felt unnecessary and a bit judgmental. Then she asked what I thought of the gym. I told her I wasn’t sure yet and needed time to think about it. Instead of accepting that, she became pushy and said I “had to give her a reason.” After I explained my reasons, she told me they were “not good enough,” which was extremely unprofessional and rude.

Her attitude throughout the entire interaction completely overshadowed the good impression I got the day before from the manager. A gym should feel welcoming—especially during a trial—and this experience did the opposite.

Source: Google

★ 5

Source: Google

★ 5

I have been a member for years. Location is spotless and this location just got new workout machines. Have made great friends through the classes…great way to get in shape and stay in shape!

Source: Google

★ 5

Get your work on in and keep it moving

Source: Google

★ 5

Clean, nice chandeliers, plenty of treadmills, patrons are diverse in age and heritage, good vibe. Zumba on Thursday night with Diana is good.

Source: Google

★ 4

This is a good gym if you live nearby and don’t want to go to any other gyms. $45-60 a month is worth it since not many come here due to it being on the pricier side. Bathrooms are usually clean. Only issue I have is that they make it really difficult to cancel the membership. Why am I trying to cancel my membership? Because I’m working and going to school full time. I have contacted the front desk and they always lead me to a rats race, I even left voicemails. Besides that, gym is very nice. Sometimes get too packed. Please note, this is not a big gym.
Update: I did not know there was an online form. They actually called me to resolve this issue which was very professional and as a long-time customer, I really do appreciate when I feel valued as a customer. Bravo !

Source: Google

★ 5

The present manager, Richard, is awesome! He really cares about the concerns of the members and makes effort to find solutions for the overall benefit of the space and members. I recently had a major concern regarding the area dedicated to functional training due to a revamping of workout equipment. Not only did he say he will look into it, he did something about it and the next time I came in. It was handled!
As far as the gym, it is well rounded for most peoples needs.
The space is the smallest out of all the Push Fitness locations however they maximize the usage of space.
I feel the fact that the manager is willing to handle the concerns of his members speaks a lot and makes the members feel appreciated!

Source: Google

★ 1

I had a really frustrating experience at the location on 188th Street and Union Turnpike. I went there planning to sign up, but there was no one available to help with the enrollment process. Even worse, I was charged $20 for a single visit — without receiving any real assistance or explanation.

The gym itself was not in good shape. It was dirty, the equipment was limited, and overall it felt neglected. For the price they’re asking, I expected a much higher standard. They also advertise that you can bring a guest, but that turned out to be completely false — another example of misleading marketing.

The staff didn’t help either. They were unprofessional, rude, and didn’t seem interested in answering questions or offering any kind of support.

Overall, this place doesn’t live up to what it claims. It felt like a waste of time and money.

Source: Google

★ 5

Source: Google

★ 1

Tried using a free day pass but was denied because my ID was not a local address. Meanwhile the pass never specified this. Front desk woman was rude about it and wanted $20 for the day.

Source: Google

★ 4

well equipped. most importantly is clean

Source: Google

★ 1

Source: Google

★ 2

I had what was truly a bizarre experience going into this gym today with the intention of possibly becoming a member and after reading other reviews here afterwards I wanted to share it. I had seen the fairly low rating this gym has here on Google, but it is the gym that is most conveniently located to me now other than one I would never consider entering and it’s only a few doors away from an establishment I already frequent so I figured why not go in and check it out. I didn’t fully enter the gym, but from what I could see it looked clean and inviting and I was feeling positive about it at first, like maybe this was actually meant to be my next gym. I then had an interaction with someone who seemed to be the manager. I didn’t get his name, but from reading other reviews I’m fairly confident it was Rick because my experience with him very much tracked how others have described him and his unprofessional attitude. I told him I was looking to join a gym and he said great—the interaction started out positive. However, when I inquired about pricing/packaging and asked if there was any sort of trial period—perhaps a week free trial like the last gym I belonged to in my old neighborhood had offered me before I signed up—he acted like this was a ridiculous thing to ask. He insisted “no gym offers that.” He told me what the monthly price was and then clarified when I asked that you have to commit for a year, there’s no month-to-month option. Signing up for a YEAR is a big commitment without even having the opportunity to try out the place first, so I asked, just to be clear I wasn’t missing something: “So it’s either you sign up for a year or nothing, no in between?” His response to that was what was truly bizarre for someone supposedly interested in obtaining my business, the more I think about it. He got defensive and said in a condescending tone, “No, it’s not ‘or nothing,’ you have alternatives. There are other gyms you can go to.”
Such a truly flabbergasting comment, I didn’t know how to react to it in the moment. He eventually said that if I bring in a local ID, I can come in for free one time—which would’ve been perfectly acceptable to me if that’s what he had said right away when I first asked if there was a trial option. He could’ve said, “We don’t offer a full week trial, but you’re welcome to one free class/workout session.” That would’ve been fine. And I now see on the gym’s website that they PROMINENTLY ADVERTISE a free guest pass. So he could’ve just told me about that right away!! But what he did first was get an attitude and basically tell me to bring my business elsewhere. Even after that interaction I was still interested in coming in for free once and possibly joining because I wanted to give him the benefit of the doubt that that was just a weird one-off interaction and that it wouldn’t be typical if I were to join. But then I came here and read so many reviews describing a similar attitude from him that it seems wise not to go back. I will take his suggestion and find another gym to join.

Source: Google

★ 1

Gym equipment and environment itself is not bad. Management, however, is an absolute scam. Not only do they double charge you on your last month (something that happened to me and a lot of my friends) but after years of not going there they sent a scam debt collection service after me.

I have receipts of monthly payment which makes me surprised at how much they want to run your pockets.

Source: Google

★ 1

I have been coming here regularly, but the front desk experience has been really disappointing. Every morning, the lady at the front desk shows a very unfriendly attitude toward me. I’m not sure if it’s personal or even some kind of discrimination, but it makes me feel uncomfortable and ruins my mood for the entire day.

Good customer service should make people feel welcome, not singled out or treated with coldness. I really hope the management can look into this issue because this behavior is unacceptable for a place that deals with customers every day.

Source: Google

★ 1

The bald guy in the counter is very disrespectful and having very bad customer service my friend recommended me this gym but when I go there and see this kind of service at first day I will never join the gym.

Source: Google

★ 5

Source: Google

★ 5

I’ve been coming to Push Fitness in Fresh Meadows for nearly a month now, and I can confidently say it’s one of the best gyms I’ve experienced in New York. The location is convenient, the space is huge and spotless, and the gym is fully equipped with a wide variety of weights and machines. The sauna works perfectly, and the overall atmosphere is energetic and welcoming.

A special shoutout to Richard and Nancy—I truly appreciate the daily warm welcome from both of them. Nancy also makes incredible shakes, smoothies, and overnight oats that hit the spot post-workout.

Frankly, I’m surprised by some of the negative comments I’ve seen, because I haven’t experienced anything like that at this location. Push Fitness Fresh Meadows is a well-rounded gym with a great vibe, caring staff, and everything you need to get in a great workout.

Source: Google

★ 1

Very unprofessional person who i speak to in fresh meadows club he was very rude i just called to change my payment method and he was like why did you called at this time its closing time.
I want to add a different card but he was in rush didn’t let me give even a minute for that highly disappointed

Source: Google

★ 3

Overcrowded, small, and they don’t update hours so I just showed up expecting a normal Monday schedule but they’re closed for Memorial Day with no notice. Very frustrating. Otherwise, nice employees and clean establishment.

Source: Google

★ 1

Hurry Up and cancel my membership PLEASE

Source: Google

★ 5

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★ 2

Few machines, the machines almost always break down, terrible

Source: Google

★ 3

I’ve been coming to this gym for quite some time , the staff are great but my only negative is there is absolutely no air conditioning customer in the gym or on the machines. The summer months are coming and there is literally no air here. At the other push locations they have AC on and there is also a fan equipped on the machines and it’s a big issue for me. It is way too hot to be working out with no circulation. I have complained about this for some time with the staff but there hasn’t been any changes.

Source: Google

★ 2

Front desk hospitality needs improvement. Dust everywhere. Ceiling lamps have dust and spider webs. Thankfully equipment are good and the place have a juice bar.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I had to cancel my membership at Push Fitness Club due to the new manager, and it’s a shame because I’ve always enjoyed the gym. The new manager, who is Asian, seems completely careless when it comes to cleanliness and professionalism. He wears the same black shirt and jeans every day, and his belt, once black, is now a faded, disgusting green. On top of that, he smells bad, which is off-putting in a gym environment.

This lack of hygiene is clearly affecting the gym itself. The place has become dirty and dusty, and the juice bar, which used to be a nice perk, is now unsanitary. It’s clear the manager doesn’t maintain the standards the gym once had. He drives a beat-up Kia Optima, which seems to reflect his overall neglect for the business.

I just couldn’t ignore how the gym’s quality was slipping under his management, so I had to leave. It’s disappointing to see a gym I once loved go downhill so quickly.

Source: Google

★ 5

Clean gym and provides variety of equipments. Staff are lovely and professional, in particular “Nick”. Highly recommended for gymnastics

Source: Google

★ 5

Ive been a member of this gym on and off for 7 years. Its a great gym, the schedule and proximity to where I live is highly convenient. The staff is friendly, the equipment is well maintained, the facility is always clean and well kept. I absolutely love that its never crowded. I can't find one complaint to be honest.

Source: Google

★ 2

Source: Google

★ 1

I attended a free class today with my best friend, who invited me to this gym with the intention of signing up. However, I encountered a discriminatory attitude from the manager. Upon my arrival, when I informed him that I had a free pass, he condescendingly stated that I needed a local ID. I complied and provided my ID. His manner of speaking gave me the impression that he might have assumed I was an undocumented individual.

After the session ended, as I was leaving, he reminded me about my ID, and I completely forgot that he had not returned it to me. He then inquired if I planned to subscribe, to which I replied that I had scheduling conflicts. This was untrue, as I had no intention of signing up at that gym. The manager pretended not to understand me when I spoke in English.

The service I received was appalling, and I believe the manager exhibits discriminatory behavior. If you are a citizen of foreign descent, I strongly advise against visiting this establishment. Numerous other gyms offer better treatment and respect for their clients.

Source: Google

★ 5

Clean, courteous and variety of equipments.

Source: Google

★ 1

Beware of this gym. After being a member for three years I finally canceled my membership. I signed up for a more professional gym that is $200 more but this gym was so bad it pushed me to do so. Let's go down the list of things that are wrong with this gym.
And how the only thing that's worth it is the location. 1. there are two squats racks you will spend most of your work out waiting for the squat rack. 2. Lots of young unprofessional kids screaming and lifting weights they can't even manage. 3.
Smells terrible they should have someone to spray air fresheners. 4. Terrible costumer service rude and judgmental weird managers. 5. You will get there and majority of machines are broken and unaligned really outdated machines and equipment. 6. Only one of each machine so expect to wait 10-15 min in between each set to be able to use the other machines. 7. Sauna is not even hot and fits one person. 8. This is not luxury this is a $50 a month gym that is worst then planet fitness. This gym has potential due to its location. However they must do some serious investing in new machines and gym facilities safety. I will never forget the day I was in there and the ceiling fell through definitely a major safety hazard and made me feel unsafe every time I would work out under the ceiling. They got so lucky no one was under that when it happened . Save your money and go to the new planet fitness they opened by Applebees. This gym is $50 a month and is worst than $10 planet fitness. $50 a month and when you walk in and out of there don't expect to feel welcomed or even receive a greeting. They must retrain there whole staff in customer service. Since the machines are so bad staff service should be better to make up for the bad facilities.

Source: Google

★ 5

Love this class with Liz💃💜 It is so much fun!

Source: Google

★ 4

Source: Google

★ 1

The 3 stars on here speaks for itself, but here’s my experience: If you’re thinking about joining this gym, don’t waste your time. The photos might look good, but the experience is a completely different story. The management is unprofessional and not transparent about fees. I was told there were no hidden charges, only to find out later there’s a $199 cancellation fee they never mentioned.

The sauna was one of the main reasons I signed up, but it’s terrible. It barely gets hot and takes forever to work. The gym itself is overwhelmingly male, and the vibe is unwelcoming. There are much better options out there, even places like Planet Fitness, where everything is straightforward and cancellations are easy. Save yourself the frustration and look elsewhere.

Source: Google

★ 1

Beware of this “gym” they are in fact scammers as the other reviews have mentioned. Good luck canceling or freezing your membership. They will bill you anyway and if your credit card expires or blocks the charge they will send you to collections. Get everything in writing and take copies!

Source: Google

★ 1

RICK!!! I have never met anyone with such bad customer service as this person, to start with if you are looking for a gym with good customer service AVOID THIS GYM!!!

I was 85% convinced to sign up for this gym, but the attitude of this man was very rude and disrespectful. Knowing that the good image and quality of a business can be damaged by a single person with the way they serve you.

Source: Google

★ 2

Terrible Customer Service

I visited this gym today intending to get information about a membership, but the experience was extremely disappointing. I was assisted by someone named Rick, who was incredibly egotistical and not courteous at all. Instead of providing me with the information I needed, I had to keep asking questions because he seemed uninterested in explaining anything about the gym’s services.

The most upsetting part was his disrespectful attitude at the end, bluntly saying: “What do you want? A gym with a pool? We don’t have one, just machines. Make up your mind—do you want to sign up or not?” This is not the right way to treat a potential customer who was almost ready to join the gym.

I strongly suggest reviewing this employee’s attitude and training, as his behavior not only discouraged me but also made me feel completely undervalued as a customer.

Source: Google

★ 5

Source: Google

★ 1

Fraud, unprofessional behavior of the management personnel. Will charge for something haven’t expected. Extremely bad experience here.

Source: Google

★ 1

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★ 1

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★ 1

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★ 1

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★ 1

地方太小 沒有想像中那麼好

Source: Google

★ 1

Been to this Gym in 2018, terrible experience. They charged you after you stopped using their service, and the bald head manager was a terrible person, a bully basically. I left New York for college after that, I was only 18. Hated New York and they are one of the many reasons. Would give 0 star if possible.

Source: Google

★ 1

One of the most rude gym experiences I have ever had. I recommend making the trip to new hype park.

Source: Google

★ 5

Mona is a charm! She’s so helpful and knows how to operate her center

Source: Google

★ 2

Small space for the amount of members but it's a commercial gym so it what it is. As simple as it sounds but a greeting by whoever is at the front desk would be nice. A simple hello, good afternoon, good evening, etc. Nice equipment though but going there between the hours of 5 and 7 in the evening is rough but it's a commercial gym so it is what it is.

Source: Google

★ 2

Stinks, worst location out of the 3 gyms in queens

Source: Google

★ 5

So I was looking for a gym in the area and out of the two, this is the place to go. I read the reviews previously and that did not deter me from signing up. I signed up with Rick and he was very pleasant. My experience so far has been very enjoyable.

It's nicely decorated inside, no jarring colors if that's your thing. It's clean and maintained nicely. My favorite aspect is the sauna and the juice bar! Nancy makes amazing smoothies so make sure to pass by the juice bar for a special treat after your workout!

Source: Google

★ 4

Source: Google

★ 4

I've been a member for about 3 months. I'm mainly a AM guy. I've been a member of 3 big chain gyms in Rego Park n FreshMeadows. Membership is a bit high considering my previous gyms. But for my needs well worth it. I've gotten 2 of my sons to switch.

Source: Google

★ 3

Its a good gym and suits it's purpose. I never though a gym would make it in this neighborhood! All this neighborhood has for years is salons, kosher places and liquor stores! Parking is sketchy and hard to find. It's good membership can be cheaper.

Source: Google

★ 5

Source: Google

★ 1

The trainers are always in your way. The Asian trainer is always filming without even asking the people around him if it’s ok if you appear in his video. Very uncomfortable

Source: Google

★ 5

Source: Google

★ 1

I’ve had a very poor experience with the gym. I rarely complain, but it just got to this point. I agreed, with the head manager, Rich, that we should freeze my membership for several months to accommodate an EMT course I was taking. A couple of months in, I got a call from the collection agency screaming at me for not paying. It was during my brothers' wedding, and they threatened to harm my credit score if I didn’t pay immediately. The gym did not communicate with their biller/collection agency. To make matters worse, when I told the gym, specifically Rich, about the situation they kept saying they would get back to me, and just completely disregarded the situation. When I finally got a hold of them, they kept saying it is what it is. It’s rightfully owned to the gym and there’s nothing they can do. I have never been so infuriated by a company in my life.

Source: Google

★ 1

managers extremely rude/unprofessional/incompetent

hidden fees, very scammy/hidden pricing and good luck trying to cancel, they'll keep charging your card until you threaten them with legal action

Source: Google

★ 2

I was a member of this gym for 2 years, but no longer felt the high membership fee was worth it. But beyond that, the contracts and “promotions” were pretty sneaky. The promotional rates are not really free month passes as there are many fees and nuances you must consider when signing up. In addition, recently I was charged continually after my 1 year contract. You automatically get converted to a monthly membership if you don’t cancel 30 days before and there is no reminder and really no point of an annual contract with an end date if you’re going to just continue monthly rates anyway…. just confused. Gym itself was nice, clean, and I had no issues. Just the fees and parking are tough.

Source: Google

★ 5

Nice gym and clean

Source: Google

★ 1

The club has lots of rules, which is a good thing. Unfortunately they selectively enforce them. Many of the members are entitled primedonas who have no idea what proper workout etiquette is. People camp out on machines and use them as phone booths. Most of the managers are rude, dismissive, and useless.(See the many reviews below).

Source: Google

★ 5

El ambiente agradable, maquinas lo debe dejar uno mismo de nuevo limpio.Los princesos que se quejan de maquinas sucias, cada uno somos responsables de eso.Atencion en mi experiencia muy acogedora.Y me gustaria mas programas a la tarde.A la mañana para mi es imposible.Exitos!!

Source: Google

★ 2

Update: It would be nice if they turned on the AC at all so you don’t sweat while you’re just standing around waiting for equipment.

Pros: The gym is clean, and they've recently made some upgrades. Many of the staff are friendly and helpful, and the smoothie bar is convenient and reasonably priced.

Cons: Biggest issue I've noticed is that some patrons think they run the gym. One in particular regularly intimidates other members, usually when they try to use a piece of equipment that has been empty for ten minutes only to find out this person is using it as part of his circuit (which is not allowed per the gym rules anyway). This member has also harassed the staff on a number of occasions, making a loud scene in front of other gym members, and management turns a blind eye. If you go in, look for the guy who is typically found wearing a red sweatshirt and who's grunting can be heard over noise-cancelling headphones.

Some of the staff are standoff-ish to the point where it makes you wonder why they work in a customer service role. The gym has a list of "rules" that are never enforced, which leads to everything from crowds of highschool kids camping out on equipment and using benches as couches to socialize, to individuals like the ones mentioned above thinking they own the place.

Source: Google

★ 4

Iv been a fresh meadows member approaching a yr now. Over ths period, iv heard many of Nikki's interactions with new recruits. She 's always convincing! Always clear , concise and welcoming...she makes a person wanna sign and start workin out, immediately! Like wit ME! She 's a gd pitch person for the Push Fitness team!

Source: Google

★ 5

I don’t have a membership here, but as soon as I walked in, I received the warmest of welcomes from this worker with ginger hair! The drink accidentally spilt and she Kindly remade it with no problem! Push fitness club has definitely gained a new costumer.

Source: Google

★ 1

If I could give this establishment zero stars, I certainly would. My experience began when I signed up for a summer promotion, which advertised a monthly rate of $43. After the first two months, I was unexpectedly charged approximately $190. This was a significant discrepancy from the agreed-upon rate. To exacerbate the situation, my account was subsequently sent to collections, and I was compelled to pay over $300 to settle the balance.
Unfortunately, the issues did not end there. Even after I paid the collection balance, Push Fitness continued to charge my account without my consent. This unauthorized billing was not only frustrating but also a blatant violation of my trust and consumer rights.Given this experience, I strongly advise anyone considering signing up for this gym, particularly based on their promotional offers, to reconsider. The practices of this gym are deceptive and unethical. Clients deserve transparency and honesty, neither of which I encountered at Push Fitness. I am currently in the process of contacting the gym's manager to address these issues directly. If the situation is not satisfactorily resolved, I intend to pursue legal action to rectify this matter. Consumers should be protected from such predatory practices, and I am determined to ensure that others do not have to endure a similar experience.

Source: Google

★ 1

The people working there are fine but Rick is disrespectful and has an attitude. It's a shame that the customer service is this terrible because the atmosphere and facilities aren't.

Editing to include more details: Right off the bat, Rick had a condescending demeanor. He kept going back on his words and making the process to enter the gym difficult by contradicting himself (saying that you need to show proof of living in queens, which I didn't have on me, and is ridiculous because I've never heard of a gym requiring that nor is it specified anywhere). He then proceeded to accuse me of having an attitude. I really hate leaving negative reviews and giving service workers a difficult time, but I absolutely hated my interactions with Rick --- I can't pinpoint an exact statement he said because I don't remember but he was just so condescending it made me feel like he had a superiority complex

Source: Google

★ 5

The maintenance of the gym is very clean and neat, The fitness classes are excellent, especially the Spin class with Lisa. Lisa is an excellent instructor.. Lisa has the passion and energy for what she does. . Lisa is very committed to what she does best, which is spin, total body and pilates. Push fitness have everything I need for a workout. On a scale of 1 to 10 I will rate Lisa classes a 10.

Source: Google

★ 4

Source: Google

★ 1

Push Fitness is the centerfold of trying to scam and push hidden fees onto you and your card. The manager is very shady and often tries to sweet talk his customers into signing up for memberships with hidden sign up fees and more. They wouldn’t let me cancel my membership while I was away at college and they ended up charging my card for 6 months. Absolutely comical. Do not go here it is way too expensive for such a horrible management.

Source: Google

★ 5

Source: Google

★ 5

Been going to push for over 8 years. A true jem in queens. Beatiful staff in and out. I simply can't live without them. This is a life changing establishment and i literally mean it. If you are serious to live a healthy life then you join PUSH

Source: Google

★ 5

What a great place to work out. The fitness instructors and trainers are excellent. Not to mention the juice bar. They make great smoothies and more!

Source: Google

★ 5

I love the gym, Ive been going here for a little under a year. The gym is always kept clean and on the rare occasion that a machine gets broken it’s repaired in like 1-2 days. Also, the smoothies are absolutely amazing, just a little expensive

Source: Google

★ 1

Unfortunately, my experience with the gym's management has been highly disappointing. Despite promises of excellent customer service and a well-maintained facility, the reality fell far short. Nicki seemed disorganized and unresponsive to member concerns. She straight up will lie to your face about solving any bank issues. Overall, the lack of attention to detail and failure to prioritize member satisfaction reflect poorly on the management's ability to effectively run the gym. Also the disgusting attitude that she gives members will not make you want to come back. If you notice the reviews everyone points out the negative management. The owners need to hire new managers.

Source: Google

★ 1

I love this gym. But management made it so difficult to stay. Specifically Nikki gave me such a hard time with every inquiry I had. Every month I had to keep calling my bank since I kept getting charged more than once and she kept confirming that it’s fixed but it wasn’t 6 months later still hqppening and not to even mention trying to cancel the membership a headache getting management to listen to you they will lie to your face that they have it under control and never even put in effort to fix it.

Source: Google

★ 1

Rick Rick Rick - Worst Gym Manager I have ever seen...
How do I even start? I have been coming to this gym for the last year and a half and Rick has been the worst to deal with as he works the night shift. There has been multiple nights where he runs down the stairs with his ipad in his hand telling me he saw me use those weights and I need to re-rack it. I re-rack any weights I ever use and tell him that I never used those weights. He threatens to show me video evidence off the ipad and when I asked to see it with him since I obviously never used the weights... he runs off and says he has evidence?? Another time as I was in the locker room changing, he runs into the locker room after I signed in and asks me to sign back in as that picture did not look like me when it clearly does... He mentioned a lot of people who "look like your kind" sneaks into the gym sometimes? I have been going here for over a year, signing in every time with him looking at me. After going back into the locker room, a few other Asians have said that Rick harassed them as well. I am not sure if he is racist, against Asians, or thinks he can pick on us but clearly there is something going on. I have spoken to 8 other regulars at the gym about him and they all have had horrible experiences with him. He even told me another time, if you plan on using that machine you better re-rack your weights before I even used or thought about using it. Honestly it's disgusting how he treats guests with his superiority complex. You are a gym manager Rick... please look in the mirror sometime.

Other than that, the other employees are amazing! The cleaning crew keeps the gym spotless and is always wiping down the floors and machines non stop. They are the reason people are coming back to this gym.

You look at almost every one star review here and you will see someone mention Rick. The only response will be "This will be addressed internally" but nothing ever happens. There needs to be a change.

Source: Google

★ 2

I've only been at the gym for about a week, and it's kind of surprising for me to be leaving negative feedback on staff behavior so soon. Whenever I've needed help, they seem to be deep in conversation, completely ignoring anyone waiting for assistance. I've had to approach an older guy twice about membership questions, and he's been pretty rude and unwelcoming, though I don't know his name yet. Even the other staff members I encountered just gave me a blank stare and ignored me.

But putting the staff issues aside, the gym itself is great. It's clean, and the other members are friendly. There's no one breathing down your neck, and everyone puts their weights back where they belong. The workout section, in particular, is something I'm really happy about. This would be the only reason why I would continue to be a member at this gym.

Source: Google

★ 2

Unfortunately, sharing a negative review because of their billing/cancellation system. When requesting to cancel, we were told to print the form online and mail it out, and that in-person cancellations were not allowed. We acknowledged this fact and printed the form, filled it out and sent in our cancellation notice.
We were informed that we would be charged the next month, which we also acknowledged.
We sent this notice in during the third week of August 2023. We were charged September 2023, which was OK.

October comes around and we are charged again.

I call the fitness center and they then tell me we need to come in person to cancel instead of paper-form-mail? So you're telling me that I not only wasted time printing-mailing-stamping, but also spent another 2 months of membership whilst WAITING for my cancellation to happen.
NOW, I have to go BACK in person, and possibly wait 2 more billing cycles to cancel? (In addition to the few months in between since Aug to now Jan 2024 that I was charged because I was out of the country.)

I tried to file a charge back, unfortunately, I don't have "proof" of my cancellation mail that I sent back in August. It's funny how they are diligent to apprehend their losses when a chargeback was filed, yet they are incompetent and RADIO SILENT when a customer is trying to cancel.

Did they receive my mail back in August? Did they see it and throw it away? Did they never receive it? Is it sitting on their desk collecting dust? Seriously, left the nastiest taste in my mouth when I think about how complicated they make things for a simple gym membership. I've had lesser costing gym memberships that made it much easier.

Do not join this gym unless you enjoy being told different things and paying extra amounts due to their incompetence.

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★ 5

I love the cleanliness and spaciousness of the place, especially the small sauna room that fits about 3 people.

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★ 1

That guy whose name I won't even mention, and who is a manager I was told, is not very welcoming, acting like he owns the gym and that his gym is so exclusive. I don't want to join a gym that is not very welcoming. He is snobbish, unfriendly, and like he's got no time for you and wants you to go away. Sorry, but there are a lot better gyms than your gym and don't act like your gym is the best.

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★ 1

Mal lugar huele muy mal las máquinas siempre sucias y el personal me llamó para seguir cobrándome aunque no fuera y no hubiera contrato . No pierdan su tiempo en este lugar

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★ 1

Very bad service, rude staff , they always double cross you in the documentation, and they are expensive , they don't care about the members even.

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★ 1

The staff is quit rude even they don’t care there members, they are some hidden charges when u going to cancel your membership

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★ 5

My experience was very nice everyone was very polite. And nice clean atmosphere.

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★ 5

Having the best classes in town and the gym is always clean . It was a great choice to pick to become a member

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★ 5

The best gym in town with the best instructor on town . Don't miss your chance try the classes out

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★ 1

Rude customer service. The gym isn't nearly good enough for them to be acting like that... I was genuinely thinking of joining until I was encountered by the rude woman on the staff. No one's going to want to join your gym with that nasty attitude :) Oh also there was dirty brown gunk built up on machines.

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★ 5

My son works here and it's near our home so I'm happy with this location for my son.

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★ 5

I am honestly shocked to see all the negative reviews. I joined 8 months ago the whole staff is friendly the gym is clean and well maintained the juice bar is incredible with plenty of options. I go 4 to 5 times a week and I have no complaints, just like any gym if you go in during peak hours it will be a little busy but it's 100% manageable. I would recommend this gym to anyone that is serious about training.

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★ 1

Treats military members and their families like garbage. Husband got last minute orders out of the country and they told me to have my sister bring in a copy of the orders after informing me it had to be cancelled in person. My sister brought the paperwork and they gave her the run around telling her I had to send an email. Got no response. Would’ve liked to just cut my ties the correct way. Instead of just responding to me like a professional business, I’ve been ignored. Thank you to American Express for treating their customers like humans. 👍🏽

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★ 1

never will go here again 😂!!!

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★ 1

Hi, I am still a member of push fitness club,
Everything is perfect BUT, staff totally nonprofessional, actually when I ask them to cancel my membership they said it will cost you $200 cancellation fee but if you go through their contract you will not find $200 cancellation fee anyway very bad staff they even don’t know how to talk with a member I am posting a video for the reference. One thing else there is girl she even don’t know how to do a paper work

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★ 1

The website offered a guest pass and I drove 30 min to the gym and they said I had to pay $20 because I wasn't in a 5 mile radius.

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★ 3

Gym is very packed during 5-9 pm as expected with all gyms but this one is pretty small and you feel it when it’s packed. A lot of wait times for machines and weights. Still feels very clean and machines are replaced often for newer models even when there is nothing wrong with them which is a good sign of upkeep. I like the atmosphere and people, which really helps when going to the gym. If you don’t go from 5-9 you’ll have a much easier and faster time working out but otherwise you’ll have to wait or ask to work in. It has more than the minimum needed for a good gym but simply doesn’t have space for extra stuff (that other push fitnesses in NY have). Honestly very expensive especially for all that it offers when you could go to LA fitness instead. Main reason I go is location.

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★ 5

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★ 5

Great setup good staff really Clean.

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★ 5

Beautiful

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★ 1

as someone who’s gone here for years, this gym has so many problems. the management and staff are so rude, they play the worst music in the world they literally played marvin’s room by drake and barbie girl. in a gym. i like that i can walk here and all but there needs to be some serious change because currently the gym staff is a huge joke

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★ 1

I don't write reviews, but the sour taste cancelling at this gym leaves you with is unreal. No respect, impatient, unkind, and unnecessary. How can you be "too busy" when I'm literally asking you to do your job?

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★ 3

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★ 5

Nice place

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★ 1

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★ 1

Went on a guest pass and the Gym itself wasn’t that bad, and the working sauna was a plus. Unfortunately didn’t get to finish my workout because as soon as I came out of the locker room, one of the managers (Antonella) was waiting for me with my ID to ask about my experience. What started off as a pleasant conversation (although I was a bit weirded out that she was waiting for me outside the locker room) quickly turned for the worse. She began arguing with me claiming that a squat rack was actually called a smith machine and that a hack squat machine was actually called a squat rack. In genuine confusion I googled “smith machine” on my phone to show her the difference, showed it to her to which continued to speak to me in a condescending tone by stating “I’ve only been doing this for 30+ years, I know what I’m talking about.”
As I tried leaving the facility, she continued to keep this conversation going and started asking me what I call other machines. I respectfully told her, I don’t wish to continue this conversation and left. What a shame

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★ 1

God forbid you want a day pass bro only 20 bucks.

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★ 5

Always clean and excellent staff

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★ 5

Beautiful place, staff is always kind and available to help. Best manager this place has ever had, always willing to help and accommodate.

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★ 5

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★ 1

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★ 5

I am thrilled to write a glowing review for the gym where I work out. This establishment has become my fitness haven, offering an exemplary experience that has exceeded my expectations in every way. From the top-notch facilities to the dedicated staff, every aspect of this gym demonstrates a commitment to excellence.

First and foremost, the gym boasts state-of-the-art equipment that caters to all fitness levels and goals. Whether you are a beginner or a seasoned athlete, you will find everything you need to achieve your fitness aspirations. The variety of cardio machines, weightlifting equipment, and functional training areas ensure that every workout is diverse, challenging, and engaging.

The cleanliness and maintenance of the gym are outstanding. The facilities are always impeccably clean, creating a pleasant and hygienic environment for all members. The gym staff regularly sanitizes the equipment, ensuring a safe and comfortable workout experience, especially during these challenging times.

What truly sets this gym apart is its exceptional staff. The trainers and instructors are not only highly qualified but also genuinely passionate about helping members reach their fitness goals. Their expertise, encouragement, and personalized guidance have been instrumental in my fitness journey. They create a supportive and inclusive atmosphere that motivates and inspires everyone who walks through the doors.

The range of fitness classes offered at this gym is extensive and varied. From high-intensity interval training to yoga and spin classes, there is something for everyone. The instructors lead with enthusiasm, providing effective workouts while keeping the sessions fun and engaging. The class sizes are kept manageable, allowing for individual attention and a sense of community among participants.

Another aspect that deserves commendation is the gym's commitment to member satisfaction. The staff is friendly, approachable, and always willing to assist. They take the time to listen to members' needs, offer helpful advice, and create a welcoming environment that makes every visit enjoyable. The gym management consistently seeks feedback and actively implements suggestions to improve the overall experience.

Furthermore, the gym fosters a sense of community among its members. Regular social events, group challenges, and workshops provide opportunities to connect with like-minded individuals and build lasting friendships. The positive and supportive community that thrives within the gym walls is truly remarkable.

In conclusion, this gym is a haven for fitness enthusiasts. With its top-of-the-line equipment, exceptional staff, diverse classes, and a welcoming community, it provides an unmatched fitness experience. I wholeheartedly recommend this gym to anyone seeking a place to work out, achieve their goals, and be part of a supportive fitness family. Joining this gym has been one of the best decisions I've made for my health and well-being.

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★ 1

I came here for a tour of the gym and when I came there was this member who was screaming and yelling profanities at everyone downstairs. The man was incredibly violent and the staff did nothing other than let him go on his violent rampage. They didn't even call the police! Do not come here if you do not want to get physically assaulted.

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★ 5

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★ 2

Pros: The gym is pretty clean and most of the machines are kept clean and well maintained, some of the people who go here too are pretty nice and let you work out in peace and don't mind helping.
Cons: Management is rude and inattentive, they rushed me into joining the gym and barely answered my questions and I felt like they can get hostile at times.
Gym is a bit small, so it can get really crowded at peak times, so machines and free weights can get taken and used for many minutes, making you stay for a long time.
Although the people here are mostly alright. There are some meatheads and roid users here and there, and the way they can act can ruin your gym mood.

Overall: The gym was alright for what I was, a clean and quick place to go in and out to work out outside of peak hours, but the management and staff barely makes you feel welcome and overall I wouldn't sign up again. Im glad I got the monthly contract where you could cancel anytime. I wouldn't recommend dealing with this place in the first place, as Ive saw reviews in regards to cancelling in which it was a nightmare for some.

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★ 3

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★ 1

Gym is constantly overcrowded. Extremely long waits to use free weights during peak hours. Even during off hours (11:00-2pm during a weekday) gym is still very crowded.
Also, they don’t offer towels.

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★ 1

The cleaning staff and front desk people were very friendly but that's the extent of what's good there. I used a free trial that they offered and when it came time to speak with someone about membership this older man came out from his back office, was very rude. First thing he says to me is I hope you didn't just want to abuse our free trial and not sign up?
The whole time he's eating and talking with me and he has my license and paperwork and he drooled on my stuff and acted like it was funny. This guys whole approach like he's a tough guy needs to go. Instead of talking to me like a normal person he talks like he knows me and saying stuff like, so what's the deal you joining or what? Don't waste my time. Be a professional at work. I definitely would've signed up if not for my interaction with the person.

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★ 3

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★ 2

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★ 5

Customer service and cleanliness is up to par !

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★ 1

Signed up here already 3 weeks and it’s still out of service… I figured I’m gonna update the reviews daily til this gets fixed. Nice gun but they gotta be on top of the equipment especially if they want to call themselves “boutique” and charge $54 a month!

Source: Google

★ 1

Imagine being told your month bill is $40 a month, and then when it comes time to pay your bill, they want to take out $75. Yeah Id be pretty upset too. This gym has somehow managed to never fail when it comes to disappointment. I always knew they were gonna try something slick and find a way to up charge their customers for "maintenance" ,"enhancement", "enrollment" or some other stupid fee, and then say, "all our members pay this" or "it was in your contract". But yet I can never recall being told any of this information, because if I was told this prior, I wouldnt have signed up in the first place. On top of that they were unwilling to negotiate or help me with my issue and just told me I had to pay. They tried to tell me my $40 membership was $50. I swear they make up numbers as they go along. So from here on forward, unless this gym decides to work / help their customers with their fitness journey instead of taking advantage, I'm not going back, I recommend you don't go either, and I'm not taking this review down. So do what you want this information.

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★ 2

The gym is fine, but I got sent home cause I wore joggers that resembled regular slacks - which apparently they banned. They’ll also scream at you if you leave a drawstring bag by the weights. The staff and customer service made me cancel many years ago and never look back

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★ 5

Great

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★ 2

I have been to many different gyms in Queens. Given the size of gym, too many people. Too crowded. Had to wait almost every time to use machines unless I go very less crowded time. And one thing that I hate the most is for some reasons there is an atmosphere of not cleaning there machine after use. And management don't care,which was disappointing. Anyway, gym itself is clean and okay.

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★ 5

I’ve been a member of Push fitness for about 7 years now. This is by far the best gym I’ve had the pleasure of being part of. Push is frequently updating their equipment, the staff is personable and community is friendly.

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★ 2

I feel the gym is never clean…9am Sunday morning yoga it’s disgusting on the floor and it’s the first class of the day. Also the gym should be clean between classes and bathroom are disgusting….

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★ 5

Nancy makes awesome shakes and oatmeal!!!! The gym floor remains neat because bags and sweaters aren't littered all over the place like in other gyms. Most members are respectful and re-rack their weights. Broken equipment gets fixed immediately. Also this place is very CLEAN. Keep up the great work!

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★ 2

It’s literally “okay”

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★ 1

Terrible gym!!!
My son went to the gym just 3months. And after he canceled.
But for 2 years, they charged monthly fee!
Don't go this gym.
Never!!!!!!!!!!!

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★ 2

Joined a few months back, perhaps even going on a year now. First of all I want to give kudos to the cleaning crew who keep the place spotless! Also all the young people who work there are super nice; however, this is the end of the good part!
There is an older guy there who supposedly is the Manager, who seems like he could care less when you tell him a piece of equipment has been broken for a while. He’s unfriendly and stands around chatting all day.
As for the equipment… there are pieces that have been broken since the day I joined such as the missing rubber grip on the chest press machine. More recently one of only two stationary bikes has been broken for quite some time!
I wish there were more choices in this neighborhood, since i live within walking distance. :(

Source: Google

★ 2

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★ 1

Shame on Push Fitness Club! I moved out of NYC months ago. I sent a letter indicating my need to cancel my membership. To my surprise, Push Fitness are beyond desperate to hold on to members they sent my membership to a collection department requesting $700 dollars to settle up my membership. I told their collection representative that I could provide proof of my new residence. He didn't care. This is extortion! I plan to fight this to the full extent of the law. Greed will get you no where in life and in business. Shameful!

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★ 2

Clean gym and very convenient to get to. My only issue is the customer service. Trying to talk to most of the employees or even ask a question is like pulling teeth bc they are most of the time in their own world and completely ignore the patrons. Please work on your hospitality and customer service

Source: Google

★ 1

Really slow and unorganized customer service. Also super horrible, I was working out one day and there was a lady with a personal trainer from this gym and she legit told her working out is not gonna do anything for her. Basically fat shaming her. Not a good environment if that’s how the personal trainers you hire talk to you. Very disrespectful and shameful. I felt so bad for the women.

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★ 5

Staff is amazing, always make me feel welcome and everyone is super helpful.

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★ 4

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★ 5

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★ 1

This place is getting worse

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★ 1

DO NOT GO TO THIS Establishment WILL BE REPORTING THEM TO CONSUMERS AFFAIRS
Worst gym i ever been to i been there 1 day and someone else made the account and suddenly they charge me 535 lol i never been there i never paid them these guys are crooks im disputing this charge they destroyed my credit for 1 visit lol nasty people hope god punishes them all.

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★ 5

Cleanest and nicest gym I’ve been to, the staff and management truly cares about all of there members and is always there for help.Smaller gym however they have the perfect amount of equipment, sauna, and juice bar. The juice bar is always clean, I recommend getting shakes from Nancy! She knows what she’s doing and the shakes are always spot on.

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★ 1

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★ 4

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★ 1

THIS GYM IS SCAM DONT JOIN

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★ 1

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★ 5

Nikki is warm, helpful and professional. My husband Ed and I have felt welcomed since day one. We are SO happy to have finally found a clean, friendly place to workout, and attend classes. And right near our home🙂

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★ 5

Amazing gym I have gone there for years up until I had to move. All of my friends go here. Cancellation process was extremely easy, NO GIMMICKS WHATSOEVER. The manager is an ANGEL ! Have nothing but good things to say about this gym.

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★ 1

TERRIBLE CUSTOMER SERVICE!!!! They charged me after the pandemic without authorization for my wife and my memberships. They did not want to talk to me over the phone and forced me to come in. When I came in they advised they will not be able to refund my account and I can use these 2 months as a credit when coming back to the gym. I never came back, my wife went to the manager to cancel the memberships and the bald manager gave her a crazy attitude and treated her like trash. I had 2 months of credit on the account, and they still charged an additional month when cancelling for no reason! They should have applied the credit to the last month, as it is their contractual agreement that you need to give them a month notice for cancelling. THIS PLACE IS MONEY HUNGRY, STAY AWAY!!!!!

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★ 5

Great gym. Excellent Staff.

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★ 2

It’s a decent gym, but way too many little kids (14-16 looking). Can’t have your bag next to you because it’s “clutter.” No space for overhead pressing, and no power rack. Won’t add even a second shoulder press bench (90 degrees)

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★ 1

WORSE CUSTOMER SERVICE EVER, Nikki or whatever her name is just called me from a different number to THREAT ME THAT IF I DONT REJOIN THEY WILL RUIN MY CREDIT.
My year commitment passed already and I called multiple times to cancel my membership, which they DIDNT ALLOW ME TO. I explained I moved upstate so obviously I couldn’t keep up with this gym and they still refused to cancel my membership.
When she called me she was VERY rude, INTERRUPTING ME so much I had to stop her and ask her to allow me to speak and I would do the same.
So sad to see how MONEY HUNGRY this place is, how do you feel right about blackmailing a former member when I haven’t been to the installations in MONTHS.
Pleaaaaase stay away from this place

Source: Google

★ 1

The gym itself is nice and clean and accommodating however they are very difficult with when canceling memberships.

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★ 1

我发誓这是一家黑店，我告诉他们孩子只在这里玩两个月，推出的时候他们要我赔一年的违约金！

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★ 4

Decent gym

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★ 4

Good clean gym. Quiet and not too much going on. Not a huge placebut it gets the job done.

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★ 4

Sometimes a bit crowded, but generally pretty clean and respectful staff.

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★ 4

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★ 5

All machines are present and its very clean just avoid rush hours like 4-5pm.

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★ 1

I wish I could give 0 stars. Horrible service… slow, rude, racist and LAZY staff. Save yourself and DO NOT GO HERE!!!!

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★ 3

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★ 5

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★ 4

Very clean

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★ 2

This place is a class act. The price is great. Not too many wife beaters. Only a few JUICE HEADS.
The equipment is all very new and the staff is cool. They really made me feel welcome as if I were in my own home.
The only thing that rubbed me the wrong way was I went to the gym for a donation for my ministry that provides clean water to people that don't have it, and they just flat out said no.
I only have to assume that the owner's kids have no problem finding clean water.
Overall EXCELLENT
BRIAN WHITAKER

Source: Google

★ 5

The best manager ever in this gym her name is Antonella she so nice !

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★ 5

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★ 5

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★ 5

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★ 5

I had a great experience signing up and attending this gym . It is very clean , available machines always and the staff is amazing . I had the pleasure of being helped by Nikki Blankfeld and she was amazing . I received great customer service and I highly recommend to everyone

Source: Google

★ 3

The gym need some upgrades of the machines specially the chest press machine handles the rubber is off so it is very un even.
Also the hip abduction machine.
They should get a rack where a RDL can be properly performed.
It is a gym for new comers who do not know how to do anything.
Do not recommend those who are looking for deadlift or rdl they have no wooden floor neither a proper rack To do those.

Source: Google

★ 5

I had a pleasure to be part of this gym. It is super clean and organized. The staff is very caring and informative especially Antonella, she is awesome and provided me with a great customer service experience! Highly recommend.

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★ 3

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★ 5

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★ 4

They need more communication with people trying work with others and clean place .

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★ 1

keeps charging me even though i froze my membership

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★ 4

Plenty of gym equipment and acceptably clean. Would be amazing if there was more than one of each type of equipment. Nancy makes the best smoothies 👍

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★ 5

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★ 5

Been a member of many gyms. This is by far the best gym in Queens, in my opinion. The owner Tony is always so kind and he makes sure the gym is clean and organized. Blessed to have such a nice gym so close to me

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★ 5

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★ 5

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★ 1

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★ 5

Love the equipment

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★ 5

Lots of machines, great atmosphere, staff and customer service, especially Nikki.

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★ 5

Really love this gym clean everybody is nice Neighborhood is good for this gym

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★ 5

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★ 5

Great classes, particularly the boxing and HITT classes. Great staff and crowd, and the shakes are amazing!

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★ 5

I’ve been member in this location for 3 years. Jan is my personal trainer since last May, she’s awesome. She observes my capability and tailors workouts to meet my fitness goal. She always motivates me to challenge myself. With couple 30-minute session every week and I’m definitely feel stronger and more fit.

The gym is very clean, constantly seeing janitor cleaning equipments and everywhere. Safe gym to workout from. Great experience!

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★ 5

I've been a member for a few months now - the gym is clean and not overly crowded. I signed up for weekly personal training sessions with Jan and she's been amazing. I haven't exercised in a looong time and she definitely pushes me, but also understands and respects my limitations. She even texts me to check up on me after our sessions! The gym is nice, but I'd honestly be lost without Jan so she's the real reason I keep coming back!

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★ 5

Been a member for almost a decade now and it’s one of the best gyms I’ve ever been to. It’s clean, it’s never too crowded, and the people are very friendly. The membership is 100% worth it.

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★ 5

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★ 3

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★ 1

If I could rate them a Zero I would. I have been going to this gym since they opened. I have repeatedly asked them to stop charging my account since July of 2021, we are now in December of 2021 and they are still charging me. I am NOT under contract with them however they refuse to stop billing my account. And everytime you call them no one can help me. Than one person told me that they can freeze my account but they wont refund me. They owe me money since July!!!!! And today they charged me again! I'm down with them. They can deal with the BBB and the attorney general. I tried to play nice but they obviously want this to escalate.

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★ 2

I usually dont like to put any one down however this is one exception.
I join this facility in 2017 I like the fact that is close to my house, over the years it been lots of changes in that gym and not in favor of there clients.
I work lots in cordio section. I was complaining about broken equipment to managers to workers and no one care, Yes I loved that home gym before because it was clean and before workers was more friendly, that was before (I guess because the owner was involved every day) I stop my membership because of rude attitude of there manager Marisol.
There is no trainer on Floor at all, only if you pay additional. I'm very sorry however this is not for me.

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★ 1

So hard to get out of a contract here. You have to commit to 12 months almost no matter what

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★ 1

The staff was rude. If you have Gympass don’t go here! Not only did they say they did not accept it despite accepting it previously, they refused to talk to me further. 0 stars for bad customer service

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★ 5

👏👏👏👏👏😘😘

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★ 2

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