★ 1

I’ve been a member of this gym for a while, but I’m very disappointed with how they handled a recent billing mistake. Last month, I was charged three times, two of them by mistake. At first, the manager seemed helpful and even said he would return the overdraft fees caused by the double charges. However, that never happened.

Instead, I was told to “solve it with my bank,” and the manager stopped taking responsibility. He didn’t apologize, and kept blaming the bank and the company’s financial department. It’s now been over a month, and I still don’t have a solution.

I understand mistakes happen, but the lack of accountability and poor customer service have been extremely frustrating. I hope the gym improves how they handle billing issues and treats members with more respect in the future.

Source: Google

★ 1

I joined this gym primarily for access to the pool. During my first swim, I noticed what appeared to be a cockroach or water bug in the water, along with visible rust along the pool’s edges. This raised concerns about the facility’s overall cleanliness and sanitation.

After I pointed out the bug, it was removed and killed with the help of staff and members — but other swimmers were allowed into the pool immediately afterward. This may indicate a lack of caution or adherence to proper protocol, particularly since the presence of such a bug in the pool could itself be a sign of insufficient maintenance.

I’ll follow up once I learn more about TMPL’s pool hygiene and maintenance procedures — specifically, what’s being done to ensure that we aren’t literally swimming alongside water bugs.

Update: The above-mentioned issues remain unresolved as of November 2025. In addition, there has been no follow-up from management with respect to updates on any of these matters. At this stage, the membership no longer reflects an appropriate value for the price point.

Source: Google

★ 5

Rai was the best. Super helpful and kind, helped me find my stuff when I’d lost it.

Source: Google

★ 1

I am documenting my experience at this gym due to ongoing situations that raise serious concerns regarding member safety, harassment, and management negligence. For an extended period, certain individuals have repeatedly engaged in inappropriate and unsanitary behavior in the sauna and shower areas. Additionally, a group of clients consistently loiters in the locker room, creating an environment of intimidation and discomfort for other members. My partner and I have been subjected to unwanted attention and behavior that can reasonably be interpreted as harassment.

These incidents were reported to the on-site manager; however, no corrective action, monitoring, or enforcement of policies has been implemented. The failure to address repeated complaints, combined with the lack of supervision in sensitive areas, reflects a disregard for both member safety and the gym’s obligation to maintain a secure and hygienic environment.

Due to these ongoing issues and the gym’s failure to intervene, we have been left with no choice but to terminate our membership. Please consider this a formal record of the conditions that contributed to our decision. If necessary, we are prepared to escalate this matter through the appropriate channels, as the conduct witnessed and the lack of managerial response raise serious concerns regarding liability, member protection, and compliance with workplace and public safety standards.

Source: Google

★ 2

Rude reception staff. Guy with “Los Mets” baseball cap is unhappy and burnt out.

Source: Google

★ 4

It's overall a good gym. A bit pricey, but you get a pool, saunas, 2 floors of equipment and classes. The decor is very Instagramable

Source: Google

★ 5

I was a member at TMPL HK for a while and the Membership Consultant Cesar was absolutely incredible, so nice, knowledgeable, and got me signed up. He really helped make my experience at TMPL great. Definitely recommend the gym and my boy Cesar.

Source: Google

★ 5

It is my favorite GYM Life

Source: Google

★ 2

Over the past year, the quality of TMPL Gym in Hell’s Kitchen has noticeably deteriorated. What was once marketed as a luxury fitness space is now anything but. The atmosphere feels more like a crowded, budget-level gym than the premium experience members are paying for.
It is nearly impossible to get a proper workout, roughly 60% of members are sitting on machines scrolling through their phones instead of exercising. To make matters worse, management is never present on the gym floor. They don’t take walks to ensure everything is running smoothly. Instead, they remain locked away in their offices, disconnected from the member experience.
This isn’t just inconvenient, it undermines the purpose of the gym. Management needs to take responsibility for the decline in member experience. Either limit the number of monthly memberships to reduce overcrowding or enforce stricter policies around cell phone use on equipment. Without meaningful changes, TMPL risks losing the reputation it once had as a serious fitness destination.

Source: Google

★ 4

I like tmpl a lot. It’s always reasonably clean, as a woman I’ve never felt unsafe (and actually people don’t even really try to talk to me which is great), and they have nice amenities in the dressing room like a cold plunge, hair dryers, and free hygiene items. Lockers are free and plentiful, and all of their products smell nice and haven’t done anything terrible to my hair or skin. Does get a bit busy at peak times, but I avoid that and usually don’t have a problem getting a machine or space. My friend who also goes says classes are amazing, especially stationary bike, I just prefer to do things my own speed.
Cons: definitely pricey unless you go multiple times a week, some of the amenities are broken or useless and yet still there (aka diffusers in the women’s locker room), and in the women’s at least two of the showers don’t get beyond lukewarm but I’m told that’s not an issue in the men’s.
Overall, I wouldn’t go if it wasn’t right next to my work, but I wouldn’t go to a worse gym if it was right next to my work.

Source: Google

★ 5

This is an amazing gym. It is well equipped with multiples of the equipment so you don’t need to wait long for anything. The salt water pool is rare and wonderful to have in the city. The gym is clean and doesn’t smell like a gym ☺️. More than all that, all the people that work there are warm and friendly.

Source: Google

★ 4

Not bad, friendly front desk, gym is clean and there’s pool. Class is pretty cool.However, it gets pretty crowded around after work hours, and there’s no place to rest or sit when you want to work / waiting for your classes to start. I wish there’s a proper rest area

Source: Google

★ 1

This place lost its quality. Everything is dirty or ripped.

Source: Google

★ 2

I stopped by to find out the cost of a membership. The person at the reception desk said that he was not allowed to give me the prices and that I should look on the website. I've never heard of such ridiculous rules. 😂😂🙈The question is, why is there a person standing there then? That's certainly an interesting approach. Good luck, guys! The level of service is top-notch right from the doorstep👍🏼

Source: Google

★ 4

This gym is great overall. There’s a wide variety of machines and the space itself is really spacious. But in my opinion the place shines for two reasons: 1) it’s one of few places in the city with a decently large pool and 2) members of the front desk staff, specifically Brittney, Neiko, and Val never fail to brighten my day upon entry. They’re true gems!

Source: Google

★ 5

The best gym I’ve ever been to. Never too crowded. A good busy. The lockerrooms are maintained well. The trainers and staff are very friendly and helpful and will get you in the best shape of your life. My trainer for instance Sam always keeps it fun and challenging and has helped me meet many of my fitness goals. He himself is physically impressive and so offers a visual aspiration. And the communication with and commitment to his clients is top notch. They have a very good boxing class too that actually teaches you how to box. So happy to be at this gym. And the music is the best!

Source: Google

★ 5

I used to be obsessed with taking classes at Barry’s and CrossFit but this gum brought me back to enjoying classic brick and mortar gym workouts. Super helpful staff and vibe!

Source: Google

★ 5

TMPL Hell’s Kitchen is a great gym! The space is clean, designed with a fun edgy feel, and has everything you could ask for — including a gorgeous pool and refreshing cold plunge that make recovery and relaxation part of the experience.

Steven is a phenomenal trainer — knowledgeable, encouraging, and always attentive to form and progress.

Sam has also been fantastic whenever I’ve needed help with my membership like after my surgery, he handled my temporary suspension quickly and with genuine care.

It’s rare to find a gym that combines high-end facilities with such supportive staff.

Source: Google

★ 5

I have been going to TMPL Hell’s Kitchen for about three months and have been training with Sam Vascones. He’s an outstanding personal trainer, and I’ve noticed significant improvements in my fitness. The gym facilities are consistently clean and well maintained.

Source: Google

★ 5

Service was great, lit ahh gym

Source: Google

★ 5

I attend boxing classes taught by Eric Nieves as well as do personal training with him. Eric is not only an awesome personal trainer who tailors our sessions to my needs (improving foundations in boxing), his group classes are also the best. The classes are pretty technical and I feel like I am learning so much there. Not only am i hitting my weight-loss goals and seeing rapid improvement in my fitness level, but most importantly i am seeing rapid improvement in martial arts thanks to him. Eric is the #1 reason I go to TMPL regularly and I always look forward to group classes + PT.

That being said I would still recommend TMPL to others who may not have the same focus. The facilities have many amenities and are consistently kept clean. TMPL's front staff is consistently friendly and engaging and outside of peak hours ive never really had to wait for anything. I am really pleased with my membership at TMPL and look forward to going back.

Source: Google

★ 5

I came to NYC to visit. And let me just say that my experience at TMPL was absolutely phenomenal! They offer so many amenities and equipment so you can have a great workout. And huge shout outs to Brittany and Valentin as they welcome me into the space with positivity and enthusiasm!!!

Source: Google

★ 5

My experience here was absolutely amazing, Thanks to Brittany, she was an absolute delight interact with and she was very helpful, this place is lucky to have her, a real good higher on their part. So if you go to this gym, I highly recommend asking for Brittany, she was amazing.

Source: Google

★ 5

Temple is a great gym to go to! Coach Eric is excellent and doing great things! Definitely recommend his classes!

Source: Google

★ 5

Changing the rating because Eric’s boxing class is the best !

Source: Google

★ 5

Im a member for a year and gym was always clean and people were always nice! My work is providing me free gym but i choose to stay in Tmpl because boxing class has great benefits for my mental health and physical. Erik my boxing instructor has guided me through from start and he always knew when to push me. Thats why my friends joined gym. Tmpl is so good!

Source: Google

★ 5

tmpl Hells kitchen, without a doubt, the best gym experience I have ever had, and it’s the perfect fitness sanctuary right here in Hell's Kitchen. It doesn’t feel like a gym; it feels like an exclusive, high-tech wellness center. From the stunning, modern design to the mood lighting, the atmosphere is genuinely motivating.
The equipment is absolutely top-of-the-line, meticulously maintained, and there is an incredible volume and variety of machines—I have never had to wait for a squat rack or a cardio machine, even during the evening rush. They have dedicated zones for every kind of training imaginable.
The real differentiator, though, is the full-sized indoor saltwater pool. Having an Olympic-style lane pool in the middle of Manhattan is a luxury that makes the membership worth it alone. The locker rooms are equally premium—spotless, spacious, and equipped with great amenities.
The staff and trainers are consistently professional, welcoming, and helpful. If you’re looking to truly invest in a premium, results-driven health experience in NYC, tmpl is the gold standard and easily earns my five-star recommendation!

Source: Google

★ 5

Great spot, great management

Source: Google

★ 5

A month ago I came into the gym inquiring about the membership prices, amenities & a perspective on the gym as a whole. Front desk staff Britney & Valentin did an amazing job breaking down everything while still handling the hustle and bustle in the gym. From photos and from what my cousin has shown me as well on FaceTime this is an amazing gym. It may be out of my intended budget but I do recommend! Thank you

Source: Google

★ 3

Some of the receptionist staff are rude and condescending. I’m seeing that this a consistent pattern in reviews. Which reflects poor management for overlooking this vital piece. The facility itself is large with a lot of workout equipment. Showers are somewhat clean. Some of the members are inappropriate in the locker rooms.

Source: Google

★ 5

ASK FOR WILLIAM!
Leaving 5 stars review for the personal trainer William!! I started training at TMPL in Jan 2025 without any lifting experience. Ended up training for almost a year with William as my PT and leaving only because I’m relocating. William creates personal programs (at the gym and nutritional), he is invested in each session and is very professional and respectful. He is a bodybuilder so he is very knowledgeable and can work with people of all levels of experience. He also helped my boyfriend fix his form on a few exercise. He will work with you to make you achieve your goals. Can’t recommend him enough!!

Source: Google

★ 1

Source: Google

★ 1

pay $220 a month for this gym, and when I tried to bring a friend just for one day, they demanded an extra $50. That’s outrageous and shows how little they value their members. On top of that, the place is not even properly clean for the price they charge. Very disappointing, unprofessional, and definitely not worth the money. I would never recommend this gym to anyone.

Source: Google

★ 1

This is the worst gym I have ever been to. The staff is extremely rude. On labor's day a short stout and loud Hispanic woman called Ari, who is one of the receptionists, together with one of the trainers whose short and blonde were harassing a member and even the other receptionists who was there on that day. The facility is always dirty and damaged. Nobody unloads the machines. Men are all the time engaging in sexual misconduct in the steaming room. People use their cellphones in areas where it is forbidden by the gym policies to do it. I asked the staff to do something about it several times and they have never responded.

Source: Google

★ 5

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★ 4

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★ 5

MAX was an amazing employee, providing quality service towards the pool area, A truly handsome, and kind young man !!!!!

Source: Google

★ 1

Website doesn’t state the pool hours and as a result, we arrived too late to swim. They even argued with me that the website DID announce hours. When they realised I was right, they didn’t even acknowledge or apologise.

Reception team were pretty rude and unhelpful.

Source: Google

★ 5

Great gym with lots of equipment, I go for the sauna and swimming pool, very clean with towels, shampoos and everything you need.

Source: Google

★ 1

⭐☆☆☆☆
I do not like this gym. I’ve had two separate incidents where I felt discriminated against.

For the amount of money being paid — over $200 a month — this experience is unacceptable. You’re better off spending your money at a place like Lifetime or Equinox. I’ve visited both as a guest and never felt the way I feel as a member at TMPL.

One star. Definitely do not recommend. I actually wish I could give zero stars

Source: Google

★ 1

The place is good, it has what you need for a good workout. It's a shame the receptionist is deplorable. You're not asking them for a favor. I was just there for a visit, and believe me, I'll never go back. Besides, I'll give that gym a very bad recommendation to others. Very bad.

Source: Google

★ 1

Source: Google

★ 5

Everything you’d ever want in a gym is here! The gym equipment ranges from free weights, barbells, cables, and machines. Staff was excellent, the locker rooms were EXCEPTIONAL with wonderful showers and mirror space accompanied by hair gel, lotion, mouth wash, and other hygiene products. The 25 meter pool on the bottom floor was lovely and well kept with little to no bad smell or messy floors.

Source: Google

★ 4

I’ve been a regular at TMPL and I just wanted to highlight the friendly staff at the gym who are always cheerful and easy to get along with. I want to mention Ari specifically who is always motivating me to do better and is always willing to offer a spot when I need it:) It’s really a blessing to have such supportive people at the gym!

Source: Google

★ 5

Been coming to this gym for about 2 years now and I absolutely love it. Equipment and space is nice. Specially shoutout to Ari at check-in who always makes my day when I come in!

Source: Google

★ 5

Source: Google

★ 5

Nice pool, nice sauna, nice cold plunge, a lot of showers, not too busy. Automatic locks in locker rooms,

Source: Google

★ 5

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★ 5

Source: Google

★ 4

As a short-term visitor, I managed to get a day pass (or a weekly pass, if you prefer).

The gym is spacious and has two levels. The machines are well-maintained and the place is clean.

There’s also a steam room. Towels, hairdryers, and body lotion are provided.

The lockers are working.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Amazing gym and staff ❤️

Source: Google

★ 5

I'm so proud to call this place my gym. I literally can't wait to work out because the environment is like a plush resort!

Source: Google

★ 5

Very good service from the receptionist Ari, very empathetic!

Source: Google

★ 5

This was the only legit gym I could find in the area that sold guest / day passes, so that’s a great starting point. Front desk folks are nice. The gym is huge on the inside and spread across 3 floors; has a warm up/stretching space which I appreciated plus tons of equipment…lots of cable machines, dumbbells, benches, and more. Buzzy but not overly crowded around 8AM on a Friday. Vibes are grungy Lady Gaga.

Source: Google

★ 4

Very nice gym. Generally kept very clean. Nice atmosphere. Good music. Wide array of equipment.

Improvement suggestions: With the amount traffic that goes through, machine and bench maintenance could be more frequent. WiFi capacity needs an increase as well. Can’t always sign on to the network during busy hours which is annoying when we’re underground with no cell signal.

Source: Google

★ 5

TMPL HK is my first gym, and I couldn’t be happier with the experience. The atmosphere is modern, clean, and motivating — perfect for anyone just starting out or already deep into their fitness journey. A special shoutout to my trainer, William, who’s been incredibly supportive and knowledgeable. He makes every session feel purposeful and fun. Highly recommend TMPL HK for anyone looking to start strong!

Source: Google

★ 5

I was visiting the area for a few days and decided to try this gym for the first time ,and I’m so glad I did. The gym is extremely well-equipped with everything you need to meet your fitness goals, whether you’re into weight training, cardio, or functional workouts. What really stood out to me, though, was the staff at the front desk. Super welcoming, friendly, and full of good energy. they make you feel right at home from the moment you walk in. Great vibe all around. Highly recommend it if you’re in town!

Source: Google

★ 5

חדר כושר מצויין עם כל השירותים שצריך ממליץ מאוד קבלתי שובר כניסה מהמלון

Source: Google

★ 3

Attended a Body Pump class on Sunday — it was fine overall, but the class only lasted 40 minutes and skipped both the lunge and shoulder tracks. At $35, that felt a bit overpriced.

The gym itself seems well-equipped and is conveniently located. However, the two young receptionists didn’t leave the best impression — they seemed more interested in chatting with each other than welcoming customers

Source: Google

★ 2

4/26 update::: see below.

Addendum: 4/26..the lifeguard being on time issue has been fixed!!!! Love the lifeguards and people here.

My only lingering complaint is with the swim coaches. Last time I had an issue with one not letting me finish a swim due to lifeguards being late. This time it’s another schedule issue with training times and classes and they are not teaching the people that they are training proper pool etiquette. You should check in with the person that you are sharing the lane with. Otherwise that could be a safety issue esp with a person like me that has injuries. And there was an open lane no one was using!!!! Also, I come specifically Saturday morning at 8am because I know that there is a class at 9 and I’ve been shortening my swims to not have overlap.

See I’m adjusting and being fair!

Today the coach was training someone at 8am. And I’ve seen them at 8am before. I know that it is policy that people can pay for swim training and one on one. But I think you need to be reasonable about the schedule and tell people that it’s right before a class and there are several regulars that come in Saturday mornings for years now… that will have their swims disrupted. Either join the group class or let’s pick a more suitable time.

Again the swim coach was very rude and was even siting on top of my stuff that he had pushed out of the way when I got out of the pool.

Source: Google

★ 4

Siamo andati in questo posto perché convenzionato con l'hotel. Devo dire che quello che colpisce è la trascuratezza dell'ambiente, poco curato anche se il personale è stato gentilissimo.

Source: Google

★ 2

No air!!! How can you work out without oxygen, I wonder.

Source: Google

★ 5

Source: Google

★ 3

Love this gym overall, basically the only good option that is truly in the heart of the neighborhood. But can you PLEASE finally fix the multiple broken ellipticals? It has been literal years at this point that at least 3 of the 7 elliptical machines are broken and it makes a really big difference. Or, honestly, just take them out and create another open area for free weights use if you’re never going to fix them.

And add even just one more Roman Chair? Having only one in the whole gym means you’ll never get use on the weekend and it’s hit or miss during the week - it’s not a huge footprint to get one more, and it’s not a pricey add relative to other equipment 🙏

Source: Google

★ 5

The best gym ever. It has everything you need 💪🏼

Source: Google

★ 5

The best gym ever make sure to sign up here, Jane the manager is very nice!! Highly recommend. 100/100 exceptional! Best front desk associates ever ever ever!!

Source: Google

★ 3

pros: spacious, good atmosphere, pool

cons:
- wifi doesn't work at peak periods. The gym is underground, which means you don't get cell service. Most weekday evenings it takes my recent iPhone roughly 30 minutes to connect to the wifi. It's unacceptable to pay $200 a month for a gym and only have access to downloaded music.
- 25% of lockers don't work, which means at peak periods it's hard to find an available locker that isn't broken.
- sauna/steam room regularly closed for repair
- hot tub has been claimed to be about to open for months. They told me when I joined "you need to join today, before your existing gym membership finishes, because once the hot tub opens, rates will go up, and the hot tub is about to open". That was a blatant lie. The hot tub doesn't look any more imminently about to open than 4 months ago.

Source: Google

★ 4

Good gym in HK!

Source: Google

★ 5

Very happy with my experience with TMPL. Great location, the front desk is always super welcoming, and management has been very honest and straightforward with policies regarding freezing, membership, etc unlike many gyms

Source: Google

★ 1

My friend and I went to experience a one-day membership.. We finished at 6:30 PM, I wanted to take a shower. However, the cleaning staff told me it was already closed, even though it actually wasn’t. She didn’t allow me to take a quick rinse. There was no any notice，closing time for the swimming pool and shower room. Why isn’t there a warning sign to remind guests?

Source: Google

★ 5

My home gym for 3 year. Love the ppl here so no complai as long as they don’t keep raising the membership fee🤣

Source: Google

★ 5

I've been a member of TMPL for 4 years now and find it to be a great value for NYC. The gym always plays great music and there is never a line up for the machines. Everyone is friendly and the location is perfect for Hell's Kitchen. I always leave with a smile after visiting TMPL :)

Source: Google

★ 4

Very big and well equipped gym. But music too loud and there are always lots of
people

Source: Google

★ 2

So many units here are not working all the time. As a runner I am frustrated

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★ 5

It’s officially been one month since I’ve joined this gym and I’ve found a class that motivates me to keep getting stronger. Capoeira with Carlton is one of the hardest most fulfilling classes I’ve ever taken. I look forward to every Wednesday at 8pm when I get to pick up from the prior week and see how my stamina and flexibility has increased.

Source: Google

★ 2

This gym has really fallen apart. The locker rooms are disgusting and almost all of the lockers are broken. There was a leak near the leg press so every time you were on it, water would drip on you. Then, almost all of the treadmills are broken. This has been going on for over 6 months so I will be joining a new gym, unfortunately.

Source: Google

★ 5

I recently joined this gym, and I couldn't recommend it enough! The space is really big, and even during peak hours, it never feels overcrowded. The classes I've tried so far have been amazing, offering a great workout experience every time.
A special shoutout to Loren, the general manager, who helped me with the joining process, so helpful and absolutely adorable! This friendly and supportive approach made the whole experience even better.
If you're considering a new gym, this place is definitely worth checking out!

Source: Google

★ 5

The gym has great equipment, a clean space, and nice atmosphere. It has become a part of my life, and I owe it to Jonathan. I’ve been training with him for the past year, and he’s the reason I’ve stayed so consistent. Thanks to him, I’ve built muscle and reached my weight goal. His sessions are not only effective but also fun, making fitness something I actually look forward to.

Source: Google

★ 5

Source: Google

★ 5

I’ve really been enjoying my time at TMPL gym—the facilities are great, the atmosphere is motivating, and the equipment is top-notch. But hands down, my best experience has been with my personal trainer, Jonathan Ramos.

Jonathan is an exceptional trainer who truly goes above and beyond. From day one, he made sure I not only understood my workouts but also the why behind them—helping me build a strong foundation rather than just going through the motions. His knowledge of fitness and nutrition is outstanding, and he takes the time to educate you on how they work together to support your goals.
He doesn’t take a one-size-fits-all approach—he tailors workouts to where you are starting from, making sure they are both effective and sustainable for long term.
Whether you’re a beginner or experienced, he meets you at your level and pushes you in the best way possible.

If you’re looking for a trainer who is knowledgeable, supportive, and truly invested in your success, I highly recommend Jonathan!

Source: Google

★ 5

Jonathan Ramos is a great trainer. As a former athlete I’m skeptical of joining a gym and not getting a trainer who is focused on my results. Jonathan not only is extremely knowledgable and able to work with me on my exact goals, he also is effective at getting me both jacked and tan 5/5

Source: Google

★ 5

If you're going to TMPL, I'd recommend Jonathan Ramos as a personal trainer. Over the past few months, he's been great in helping me become stronger and more athletic.

Every session, we do a new series of exercises which keeps workouts interesting while introducing me to all the machines in the gym.

Jonathan also closely keeps track of my progress. He will have me do activities to measure how my cardio and strength adapt to the workouts. Each time, he will design the workout to increase difficulty but he is quick to make adjustments if I'm struggling during a set.

He's also a congenial guy. Always great to talk to and seems to get along with everyone at the gym.

Source: Google

★ 5

If you’re looking for a personal trainer, Jonathan Ramos @ TMPL HK is the absolute best!! He is incredibly gifted and smart and will tailor a plan specifically to your deficiencies. He also gives supplemental nutritional advice. You are getting more than what you pay for with him.

Source: Google

★ 5

The manager, Loren was specifically helpful and exemplary when it came to supporting me through managing my membership status during a short term disability. He went above and beyond to assure there were no billing issues & never made me feel stressed out.

Also, the staff are always extremely uplifting! The entire location is spotless whether you go for an early morning workout or late night class.

It is worth every dollar and being a member has provided great value. I’d recommend to anybody asking or considering enrollment. : )

Source: Google

★ 1

Source: Google

★ 5

I'm blown away by Coach Eric Nieves boxing class! Hands down, it's been the best workout and group fitness class I've ever taken. Eric’s expertise, enthusiasm, and attention to detail created an electric atmosphere that pushed me to my limits.

The class was meticulously structured, covering technique, conditioning, and strength training. I loved the combination of bag work, partner drills, and cardio exercises – it kept me engaged and challenged throughout.

What truly sets this class apart, though, is the sense of community. Eric fosters a supportive, motivating environment where everyone felt welcome and encouraged.

I've taken numerous fitness classes, but this one has me hooked. If you're looking for an intense, rewarding, and addictive workout, look no further!

Source: Google

★ 5

Very good place to train. I've been taking boxing classes with Eric for 3 months now and I can only give good feedback regarding his way of sharing his knowledge.
Update : The community he managed to build around his classes by being open minded and insightful is what I really appreciate about Eric. He managed to build a safe place where most people can find their place. It's almost been a year now and I still really like taking classes with Eric. The way he teaches and cheers you up is something that helped me pushing through my limits!

Source: Google

★ 5

Review for TMPL boxing classes with Eric.

Eric Nieves’ classes at TMPL Hell’s Kitchen are the perfect blend of real boxing technique and high-intensity interval training (HIIT). His attention to detail and focus on proper form make every session both challenging and rewarding. Unlike other fitness boxing classes that just go through the motions, Eric ensures that you’re learning authentic boxing skills while getting an intense, full-body workout.

What sets Eric apart is his ability to cater to all levels—whether you’re a beginner or have experience, he takes the time to correct technique, offer personalized feedback, and push you to improve. He creates a safe and structured environment where you can develop real boxing fundamentals without the risk of injury.

If you’re looking for a class that combines true boxing with high-energy conditioning, Eric’s sessions are second to none. Highly recommend!

Source: Google

★ 1

Update: it is now 2025, both rowing machines have been damaged for over a month. Loud clanking noises and gears slipping. The only way to get things fixed is to post here. Also 30% of the men's lockers are now broken.

Update: 1.5 years later and the showers are still cold about 40% of the time. Management doesn't care and ignores emails. I stay because I have a good rate but this gym is absolutely not worth $200/month, look elsewhere. (Also, the response below is a lie, I emailed them about the hot water issue two weeks ago and Layton never replied).

This is great gym when thing work, but unfortunately management does not prioritize repairs, so expect equipment to regularly be out of service. For example, right now both rowing machines are broken, one of them for nearly two months. During the winter we went months without hot water, then during the peak summer heat, the AC was broken for weeks.

Source: Google

★ 5

Carlton’s Capoeira class and Kara’s Dance class are my absolute favorites—fun, challenging, and energizing. The gym is clean, welcoming, and the staff is fantastic. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Palestra ben organizzata e bella grande.
Personale accogliente e sempre sorridente! (Anche se dovrebbero cambiare il Pos per i pagamenti, perché non accettano pagamenti da APP). In sostanza da provare se si è a NY!!

Source: Google

★ 5

Top class gym
Love it

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★ 3

Maintenance could be better. About a third of the lockers are and have been broken for months so you are lucky to find a good locker. Additionally an ez curl 50 pound bar which I would assume would be popular disappeared from the gym months ago and there hasn’t been a replacement yet or a sign saying they are trying to replace it.

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★ 1

They are not honest. They inappropriately continued to charge me gym fees during the 3 years Covid period without getting my consent, and did not have decency to refund me the inappropriate charges. Members beware.

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★ 2

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★ 4

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★ 1

Who do these ppl think they are!?

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★ 4

Solid gym. Has everything one needs for powerlifting training. Bars could use some nurling, the plates are adequate, and the benches are incredibly slick but it's all there. The branding is... Targeted.

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★ 5

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★ 5

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★ 3

EDIT:
The current manager did reach out and assured me they're working on fixing the lockers as well as on educating the gym goers to proper gym etiquette as well as asking staff to re-rack as well. They were very polite and accommodating, so I changed the review from 2 to 3 stars just based on my interaction with them

ORIGINAL REVIEW:
Do you like having to remove other people's plates ON EVERY plate-loaded machine you use?
Do you spending ten-fifteen minutes in the lockerroom trying to find locker with a lock that actually works or that isn't already used?
Do you like working out in a dark basement club where the lighting reminds you of a rave in Brooklyn and no windows to the exterior?

Then this club is the perfect club for you!

Come on over! Just remember don't touch those weights after you load up your machine! It's a problem for the next person!

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★ 5

TMPL is well known for its impressive design and attractive environment, as well as the smiling faces greeting you at the front desk. Even the employees who work at the swimming pool and clean the locker rooms are hardworking and friendly.

What I highly recommend and appreciate is coach Eric—he is professional, passionate, and patient. No matter what level you are, he is the best at helping you improve your skills and boost your fitness, making you fall in love with boxing even more. Every minute of his boxing classes is intense and engaging. Because he is so popular among members, make sure to book his classes early! I hope that more of Eric’s classes can be added to the schedule in HK as this is a heartfelt request from many members.

I would like to especially thank Eric for his patience and for correcting every movement detail. I am also grateful to my teammates for their support and encouragement—you are the best!

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★ 5

My favorite fitness club. I love that in this gym, I can find everything: a pool, sauna, various group classes, and great equipment. This variety keeps me from giving up on working out, even when I get tired of one thing.

It's probably the only place where I spend so much of my free time with joy. My power spot.

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★ 5

As a fitness professional and as a professional bodybuilder I must say I ABSOLUTELY LOVE THIS GYM! Starting with the staff. I travel to NYC often and need to train at a gym that has it all. Every single time I would walk into TMPL it is always a pleasant experience. Smile, check in, purchase a pre workout and grab a sweat tile. Easy breezy.

The lockers are my fave because you don’t need to bring a locker. It’s also fully equipped with towels, lotion, deodorant, steam room and plenty of showers.

The workout floors are set up perfectly and while there is PLENTY of equipment (even at busy times) most people are super cool to have you jump in on a set. With that said, so many guys are super easy to chat with or ask for a spot.

JOINING this gym is a no brainer whether you live in NYC or if you visit often.

Also, they have the vegan protein shakes for post workout. Haha. It’s the little things!

Thanks guys for making it such a great place to train,

Shaun T

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★ 2

The gym’s charging double, but the amenities are worse—dirty pools, dirty bathrooms, broken treadmills that haven’t been fixed in a while, no cell signal, and WiFi that maxes out during peak hours.

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★ 1

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★ 3

I came here while vacationing in NYC because my hotel gave me passes and it was very close by.

The long and the short of it is that this is primarily a body building gym. If you powerlift, you may struggle to find space for everything you need to do, but you'll be able to figure it out. If you intend to clean/functionally train/do any Olympic lifts, I wouldn't go here.

There is a single platform, which was occupied for the entirety of the time I was there. I ended up deadlifting in a narrow aisle between machines, which unfortunately blocked passage for everyone and also blocked one of the ~5 squat racks. The squat/deadlifting area is quite small and packed with other lower body equipment like a GHD, the leg press, a roman chair, a smith, etc., so there is very little room to move around. The barbell selection is minimal and there are no 15kg bars.

The upper body area, by contrast, is enormous. There are dumbbells and benches aplenty. Cardio equipment is abundant.

Personally, I didn't enjoy the aesthetic or the overall vibe. It's very dimly lit, particularly on the lower body floor, and the place is trying hard to be edgy. There are what I would categorize as "selfie stations" around the gym -- neon signs with pithy quips about your ass, for instance.

The employees were all very nice, as were all of the patrons I interacted with.

All in all, I did what I needed to do here, but I probably would have been happier at a powerhouse or a local box.

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★ 5

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★ 1

They are raising membership fees but over half of the bikes and treadmills are broken. There is no maintenance at all. Every workout in that gym is a total disappointment

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★ 5

I have been going to TMPL for about two years and love it. There are lots of gyms in the city to pick from but the vibes here are my favorite.

I also do PT with Hugo and absolutely love working with him. He is patient but also challenges me to be stronger and better in each session. Highly recommend the PT option (and you should ask for Hugo)!

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★ 5

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★ 5

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★ 2

Has all the things - pool, cardio machines, functional training area and classes. I like that the membership includes what you'd typically get with a gym membership, along with a variety of classes (including yoga and spin), plus the pool, sauna, and steam room. Even during peak hours when it’s busy, it’s not too bad. The instructors are generally great. I deducted stars because I like to do the 45 minute swim lap class, however lately (including the last three weeks in a row) the instructors of the class before it have been running over into the laps class and by the time the pool is rearranged the class ends up only being 30 minutes and we stand there waiting by the pool for 15 minutes.

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★ 4

Decent gym with a decent amount of equipment. General upkeep could be better.

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★ 5

Un trato fantástico por la recepcionista de la mañana,muy limpio y muy buenas máquinas lo recomiendo 💯💪

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★ 5

My trainer Sam is a fantastic trainer. My guns have swelled from .22 to 50 cal. After every leg day we do the ‘Stair test’ where if I can walk up the stairs without struggling then I have failed the test. I haven’t failed one yet. My legs were weedy, they now look like muscly tree trunks. I’ve gone from pudgy to peachy. Thanks Sam!!

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★ 5

TMPL Hell’s Kitchen is a vibrant, inclusive gym with top-notch equipment, a welcoming atmosphere, and a diverse, fun community. The energy is unmatched, making it feel like more than just a gym—it’s a space where everyone can feel celebrated. With fantastic amenities like a relaxing sauna and friendly, helpful staff, TMPL Hell’s Kitchen truly stands out. It’s the gayest and most welcoming gym in New York, and I absolutely adore it!

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★ 5

5/5/ recommend joining if you moved to the neighborhood and would like to meet HK locals. The gym itself has ample space and numerous workout stations that make peak gym time manageable. The lighting is dark and sultry and exactly what you need when sweating your heart out.

10/5 recommend arranging a personal training session with Sam, who is also a manager.

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★ 5

great gym - pricey but includes everything (classes, cold plunge, saltwater pool, sauna, steam room). The gym and women’s locker room itself is really clean and well maintained - staff are friendly. started personal training sessions with Eric and it has been fantastic especially since I’m coming back from a bad back injury. I can really see the progress and feel a difference in my energy, strength, muscle endurance, and weight loss. Personal Training is separate from the membership and pricey but comparable to other NYC gyms - totally worth it if you’re just getting started or need help to prevent re-injuring yourself! (But seriously, ask for Eric.)

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★ 5

Jonathan is the best! It’s the first time I hired a personal trainer to help me understand my body, mobility, strengths and weaknesses.
He was very kind, understanding and saw what I would like to achieve. I felt safe throughout the whole time and felt stronger already after our first session.
I can’t wait to see what I’ll learn in the upcoming months and how the sessions with train my body and brain!

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★ 5

Love TMPL Hell’s Kitchen and their staff, but especially my gym trainer Lucas! Lucas has trained me 3 times a week for the last 2 years, and I now I love working out so much more than I ever did! Highly recommend!

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★ 5

Great gym. The facilities are excellent. I worked out with coach Jonathan Ramos. He is a knowledgeable trainer and made the workout efficient and fun.

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★ 5

Great experience working with Jonathan, extremely professional, knowledgeable, and willing to help you get to your desired goal. I would recommend that anybody working towards a healthier lifestyle, looking to improve their confidence, & physical fitness/appearance work with him.

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★ 5

Great gym and great trainer! Eric’s been teaching boxing and group training for a while and it was really helpful! Highly recommend to anyone that’s interested in a good quality gym

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★ 5

Been training here with Lucas, who is incredibly supportive, knowledgeable and personable! Understands my needs and makes coming to the gym more fun and fulfilling.

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★ 5

I’ve been training at TMPL - Hell’s Kitchen with Jonathan Ramos for the past 6 month and couldn’t be more impressed. Jonathan’s approach to training is both motivating and personalized. He’s taken the time to understand my fitness goals and tailors each training session to help me achieve them. Highly recommend!

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★ 5

Jonathan is a great trainer and has made going to the gym a lot less intimidating and more fun! Very grateful for our sessions

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★ 5

Jonathan is a great trainer - he’s extremely helpful and always shows me around! Ask for him when you get there!!!

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★ 5

Joined about a month ago, I ended up enjoying the vibe more than my prior gym in the neighborhood. I also did the free consultation and ended up signing up for physical training session as I was embarrassed not knowing how to use all the machines to the fullest. I was paired with Jonathan Ramos who has an exceptional educational background as well as training experience. He’s been a pleasure to work with as he is personable, keeps me accountable, and pushes me every time. Makes coming to the gym that much more enjoyable. Highly recommend him and the gym. Once I complete my program, I feel confident I can work out independently with all his training and not become a meme. Good investment to get everything you may want from a gym.

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★ 5

Jonathan is the best trainer I’ve had at TMPL! Since working with him I’ve reached milestone goals. Definitely work with him if you need a trainer!

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★ 5

Great gym, it has everything I need but my favorite aspect is training with Eric in the small group fitness class. I’ve been able to take my workouts to the next level and can’t recommend working with him enough!

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★ 5

Outstanding facility with the best staff. Shout out to Sam Vasconez! 5 stars all around.

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★ 5

I have been attending this gym for over 4 years and one of the main reasons I have stayed at this location is because of the boxing class and the amazing small group training sessions. Eric Nieves is truly the the greatest boxing instructor in all of Hells Kitchen. With his incredible passion, patience, and dedication, I have been able to really concentrate on developing many skills within his classes. He could’ve gone to other gyms, but TMPL is very for fortunate to have him as part of their team. He can NEVER leave.

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★ 5

I have been training with Lucas Ortiz over the last two years at tmpl. He is an excellent personal trainer and such a beautiful person. He is knowledgeable of exercises, nutrition, and program design. He is always updated on the latest fitness research and nutrition reports and share them with me which have been crucial towards achieving my fitness goals. He is been so accommodative for my goals, challenges, and needs. On a personal level, he is so patient and supportive which has been a great guide and addition to have in my fitness and wellbeing journey. I am so happy to have his guidance and support in my fitness journey and highly recommend Lucas as a personal trainer.

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★ 5

This is a great gym with an excellent selection of equipment. The staff is very helpful and friendly. I also work with Teddy Sanchez for personal training sessions and he is the best trainer that I've ever worked with by far. I highly recommend working with him!

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★ 4

Have been coming to this location for 2 years now. Eric’s boxing classes are the major reason why this location is worth it. His focus on technique helps both beginners and amateurs. Space being small is def a constraint and it does get pretty hot.

They have been building a new location at Madison ave which apparently will have a standard sized boxing ring. Don’t know when that will open though!

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★ 5

I started at this gym about two months ago and took a class with personal trainer Teddy Sanchez. His boot camp class is one of my favorite classes to take at TMPL. He is really helpful and will go out of his way to ensure everyone in his class understands the workouts and movements. If you're looking for a personal trainer at Hell's Kitchen I highly recommend Teddy!!

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★ 5

I just joined TMPL - HK this year and I wish i joined sooner! the staff there is lovely and the facilities are super clean! Special s/o to Sam who is a trainer at this location, he has helped me so much with my fitness journey and I enjoy working with him!

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★ 5

TMPL is the best gym I’ve ever been to. Samuel Vascones has been my personal trainer for nearly 3 months and my life, mental and physical health have changed dramatically. I am in the beet shape of my life. I feel stronger and more confident with myself. Sam truly cares for people and his training programs are rigorous but welcoming. The best of the best!

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★ 5

joined TMPL seven years ago and love how well maintained it is. training with Sam is the best!! 💪🏽

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★ 5

Hell’s kitchen TMPL is a great space: pool sauna steam weights cardio etc. Allows you to try new workouts! The space itself is super lively with art and music / Live DJ — HK has awesome staff- Teddy Sanchez is a phenomenal trainer and coach. He is attentive and pushes you to new bests each session! Classes and personal training sessions are available

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★ 5

I’ve been a member of many gyms over the last 15+ years but TMPL is by far my favorite! It’s my sanctuary and happy place and I look forward to going there every day. I am particularly impressed with their training, my favorite part about TMPL is definitely my trainer Teddy!! I have been working with Teddy for many months and it’s literally been life changing for me. When I met Teddy I could barely pick up a dumbbell and was clueless about how to navigate the strength training floor. He has completely transformed my confidence, my body, my health and overall wellness. I’m so grateful to have met him and always look forward to our training sessions and continuing to build strength and vitality!

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★ 5

Teddy made my fitness goals possible and fun!!

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★ 5

I am currently a client of one of TMPL’s best trainers Eric Nieves. He is now my stretch coach and is truly changing my life. After working out for 20 years I am constantly tight and sore which has led to injury. Eric is an expert at knowing my body and using advanced techniques and years of experience. He also uses both a foam roller and massage gun. This has all resulted in me being more flexible in my daily life and during my workouts and helped avoid injury. I highly recommend Eric a true professional.

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★ 5

TMPL has a great vibe and top notch amenities. I’ve been coming to TMPL for over a year now and working with Lucas has been great. I highly recommend working Lucas whether you are look to get strong, drop some weight or learn to box. 👍

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★ 5

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★ 4

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★ 3

After leaving a bad review about an undisclosed fee, a manager graciously called an agreed to provide a refund. That said, it's insane what gyms in NYC charge these days.

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★ 1

This location has AC problems or something bc I’ve been twice now and it’s miserable.

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★ 5

I love this gym, the vibe is great and everyone is really nice & professional. The pool is awesome, plus the sauna & steam room are restorative, especially the new lighting in the sauna. Special shoutout to Jason & Daisy.
PS, the spin class is very cool that offers an immersive experience.

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★ 5

Beautiful, high end gym. Very clean. Huge assortment of equipment. Staff is very knowledgeable and helpful. Fun atmosphere too.

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★ 5

This is the place to gain your whole health! I make this assessment based on the diversity and amount of the equipment (nothing torn or worn), the thoughtful layout and soothing atmosphere, the amount upscale amenities, the cleanliness, and the friendliness of the staff. I was also impressed by how welcoming the Membership person, J.D. was.

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★ 3

Gym itself is good, shame the girl at reception had an attitude

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★ 4

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★ 1

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★ 5

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★ 4

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★ 4

Left Equinox for this gym bc the cost is significantly less, there are still plenty of locations in the city, and the customer service is more white-glove then equinox has ever been. Leighton, the club manager here, went above and beyond to ensure I was taken care of when personal issues came up that affected my membership. I wish they had the smaller towels on all floors bc sometimes I forget to grab one when checking in, but otherwise the facility is great and staff is extremely friendly.

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★ 5

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★ 5

This is a great gym for serious lifters who want to be around other bodybuilding guys. The weekly rate was $150 which was pretty reasonable given all what you get (multi-location access). Definitely worth doing as a visitor (and perhaps as a full resident if I were one).

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★ 5

great gym with cool and fun vibes

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★ 5

Easy week pass available, very decent gym.

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★ 5

The vibe is dark and trendy and the gym is decorated like a night club which is quite unique. The Hell’s Kitchen location is super gay which makes it appealing for female users. Overall great and clean facilities, convenient location and excellent personal training program.

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★ 5

Best bang-for-buck compared to other Manhattan options, especially considering the pool. Hudson Yards equinox has the same pool configuration but double price; LifeTime Sky only has a wading pool at 3x the price.
Amenities used to be under repair a lot but that seems resolved.
Ideally they'd turn the lights up and the club music down, but bring your own lifting playlist and you'll be fine.

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★ 5

My favorite gym in the city! It has everything you need from usual gym equipment and group classes to a pool, sauna and spa area! And the price is much better than the more expensive alternatives. My favorite is the swim sprint class with Hugo, even though I’ve never swam properly before, his classes motivated me to spend more time swimming and I completed my first triathlon! Would definitely recommend 😊

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★ 1

Disrespectful employees

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★ 5

Cute gym. Cute boys. Nice sauna. They have a cold soak tub that I tried out while I visited too. $35 for a day pass which is a little pricey, but there's enough to make it worth it.

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★ 5

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★ 3

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★ 1

The treatment and the people who work there are too rude! bad service

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★ 1

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★ 1

Cool place but the staff was aggressive

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★ 1

Worst place in the world. Staff is tremendously rude and violent

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★ 1

Patetica atención por parte del manager

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★ 1

They didn't want to let us try the day at this gym and they didn't even let us pay, they disrespected my friend and told us to return to our country because we were imigtants, I don't recommend this gym, these types of employees are not professionals and they believe that they can disrespect people.

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★ 5

Good experience overall, especially at the front desk where the employees (Luz and Ari) were really helpful and polite. Can definitely recommend this place if you want good customer service and a smile to brighten your day!

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★ 5

I always go to TMPL in HK everytime I visit NYC and u love it staff is very friendly and the gym is perfect to have a great workout very clean and big clean bathroom and lookers everytime I go Ellis is amazing and make me feel very comfortable so friendly and kind. Very good option to workout in Midtown area

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★ 5

By far the best gym in NYC. Kara Doyle is one of the best instructors I have taken, she teaches with such passion, and cares for the people in her class. The staff is amazing, and very attentive, especially Layton!

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★ 5

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★ 4

Nice gym, but I wish they didn’t get rid of the guest passes.

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★ 5

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★ 5

Emmanuel was the best. I wasn’t sure if I wanted to sing up for the gym but after the tour he definitely sold me!!!!

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★ 5

Mr.Grande was amazingggg

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★ 1

To join month to month $340, each aditional month $200. No showers. No thank u.
Annoing phone calls from different phone numbers, to make me join asap. Changed phone number, thats it.

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★ 5

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★ 5

This is an amazing place! Thank you JD Granada for the great tour and helpful information; this will be my go to every time I come to NYC!!!!!

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★ 5

Great gym, clean locker rooms, olympic size pool and there is a lot of equipment available. Layton is super helpful in getting you set up!

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★ 3

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★ 4

Overall the gym is pretty well designed and I like the equipment, staff, music plus amenities. However, the showers are always cold and are almost useless. If you fancy a hot shower post workout this isn’t the place. They need to fix them and improve. Also with the gym in the basement there is no natural lighting.

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★ 5

Great Gym! Very crowded between 5 and 8 on weekdays though.

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★ 5

The best swimming pool I have ever swimmed!

The gym has a good sort of equipments and serves even those who does heavy workouts.

The girls at the reception desk are very kind and always available to help with any needs.

It was my second time buying a one week pass and i'm sure that TMPL Hell's Kitchen is my choice for a gym at NYC.

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★ 2

I usually post nice things. Unfortunately I contracted staff infection from this gym. The locker rooms are filled with dirty towels. Not the best upkeep.

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★ 5

Exceptional gym experience at joying TMPL - thanks to Ellis!

My husband and I couldn't be happier with our decision to join TMPL gym. The equipment and welcoming atmosphere make every workout enjoyable. What truly sets TMPL apart is the outstanding customer service, particularly from Ellis. His personalized attention and helpful guidance were the deciding factors in choosing TMPL over Lifetime. Despite my husband briefly trying Lifetime due to its proximity, Ellis's exceptional customer service lured him back to TMPL, where we've happily stuck together. Kudos to Ellis and the entire TMPL team for creating an exceptional fitness community!

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★ 5

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★ 5

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★ 3

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★ 1

Closes at random times to host events...

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