★ 2

First of all, let me preface this by saying I can get a $10 planet fitness membership with triple the space, equipment, amenities, and real locker rooms.

This gym is charging $40 a month and doesn’t even have real lockers or shower rooms, and ZERO amenities. They have VERY minimal and out dated equipment. Staff is barely ever there.

They have TWO showers that also double as the only two bathrooms in the main gym floor.

No locker rooms. Cubbies with no locks.

TWO small dirty “changing rooms”

And on top of their audaciously high membership price, they also charge a $50 sign up fee- AND you can not bring guests. (My $20 planet fitness black card gives me unlimited guest access, and my $75 National Fitness membership gave me quite a few guest passes per month.)

Do better.

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★ 1

Told me I could cancel anytime, then after I sign tell me I have to pay for a year membership. Horrible gym, no good equipment, horrible service.

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★ 5

I visited from out of town and found this AF. The staff and other memebrs here were kind and helpful, great to see hospitality to a traveler. Machines and building was clean and their selection of weights and circuits were good. Some benches in the weight room could use some fresh vinyl, but otherwise a great club. Recommended as a place to get fit!

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★ 1

This place has highly questionable business practices. My daughter left Boone almost a year ago. We have been attempting to cancel the membership for over 6 months, but we are still being charged. They have to do better. I would not recommend this gym to anyone.

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★ 1

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★ 5

Top-Tier Gym, Even Better Staff – Especially Weslyn!

The place is spotlessly clean, the equipment is well-maintained, and the membership pricing is incredibly fair for what you get. Whether you’re into strength training, cardio, or functional fitness — they’ve got everything you need to hit your goals.

But what really makes this location stand out is the service — and Weslyn deserves a special shoutout. From the moment you walk in, he brings such a welcoming, positive energy that makes the gym feel like home. he’s helpful, professional, and genuinely cares about the members. You can tell he’s passionate about what he does — and it shows in the vibe of the whole place.

If you’re in Boone and looking for a gym that’s clean, affordable, fully equipped, and run by awesome people like Weslyn, this is it.
Five stars without hesitation.

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★ 5

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★ 1

The place sucks and it always has, I’ve been a member for three years. Only reason I haven’t cancelled is lack of other 24/7 options near me and I’m about to move the Wilkesboro, where the AF there is much tidier and management is nicer. I’ve never even talked to the manager because he seems pretty unapproachable and not friendly— a few times I’ve come in during the day he can’t be bothered to muster up a smile. He just looks like security. Whenever machines bust they let them sit out for weeks before just removing them outright, no replacement. Where is all their money going if not to better equipment? On top of that, the clientele is pretty awful. Not sure why students use it when they have rec centers, but they aren’t doing much exercise. There’s a couple that I think literally comes in just to chat and text while sitting on the machines for an hour. Place is untidy and machines are old.

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★ 2

I am very disappointed in this gym. I have never been able to do my planned workout because people sit on equipment all day and text!!! They do not make eye contact at all!! This gym is lacking a leg extension, leg curl, hack squat, shoulder press and is poorly maintained. There are NO good gyms in Boone! Please put a sign up NO Loitering around equipment and no texting!🙄thanks for reading!
Former gym owner from LA

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★ 5

My favorite gym to use in Boone! As a physical therapist, this facility has plenty of equipment for fitness needs 😊

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★ 4

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★ 1

Horrible business. The manager gave away my personal information and I was followed home and approached on every social media platform that I have. After trying to cancel my membership they keep charging me. I’ve talked to multiple representatives and they do not care that all of my information was given away and told me that I “have no evidence.” Do what you want with this information and stay safe!!

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★ 4

Great use of space. Some outdated equipment, but overall, it provided a great workout and the ability to hit everything we needed to.

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★ 4

Not bad. Love to connect my watch ⌚️ with the running machines. It's a cool feature to keep ur track and healthy. 😝 geek guy here.

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★ 5

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★ 1

Good luck canceling your membership, they will go out of their way to make sure you can’t do that. I moved out of Boone in June and I’m still having to pay after trying so hard to get in contact with someone. It’s ridiculous and unprofessional.

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★ 3

I am a member of Anytime Fitness in Salisbury NC and I was in Boone NC visiting friends. Being that it was my birthday (July 14th), I had my friend's son with me and decided to work out at the Anytime Fitness in Boone. Well, of course, I had my Key Fod around my neck, and as we entered the building immediately, some man started questioning us as if we broke into the place. He didn't identify himself (I assume he was the owner), and then he told my guest he needed to sign a waiver (which is perfectly understandable). But then he just kinda watched us and hung around the area . Did not feel welcomed or comfortable at all. The free weight room was small and dated, so I'm not really impressed. I love Boone NC, but I won't be going back to that Anytime Fitness

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★ 1

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★ 5

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★ 1

Don’t get a membership here if you want to continue being charged even AFTER you continually try to cancel! Sat down in person at the location and was told to send an email to cancel membership. Sent the email, no response. Called, they said to send an email. Sent another email, no response. Low and behold there is a recurring membership charge on the card AGAIN. Haven’t been there in months and have moved to a different state! This also happened to a friend. The customer service is terrible!

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★ 1

This place makes it almost impossible to cancel there membership, as well it seems they are scam artists as well, I saw they sent another person to collections. They sent my account to collections for $38 they then acted like they didn’t do anything I had to go to the corporate level and threaten to sue them for false collection reports for them to remove it all that work for them to try and get $38 extra is actually insane. I hope the owner loses some weight to if he’s gonna be scamming all this money he kind as well use his own equipment.

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★ 1

Hey! so i went to this anytime fitness got a membership with them all looked well, never ended up actually going in to workout since i found a better gym across town thats not always slammed (DVAC) anyways figured id save some people from getting scammed from the general manager, i went in after about 5 months of not using the gym to cancel my membership, manager man typed up all sorts of stuff on the computer and whatnot saying your all good memberships cancelled dont even worry about bringing in the key-fob!
skip forward 5 months to a debt collector calling me saying i owe them $140 for not cancelling when i walked in again today and brought it up manager acted clueless and i even mentioned some stuff he said when i last went to cancel told me to call some number and pay some employee to cancel membership!

just wanted to leave that there, this gym sucks and is always slammed, and they also scam customers who cancel their membership!

Source: Google

★ 3

This gym is okay. I'd say the majority of machines are in decent condition, albeit old. There is a severe lack of small numbered plates (2.5lb, 5lb, 10lb). The lack of new equipment is startling, especially since they're charging $30+/mo. Pretty much any other gym at this price point would have better equipment and more plates. This gym being open 24/7 is a major plus though

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★ 5

Great variety of equipment, lots of good options. 6 benches is more than I see typically. Tons of machines, although a few showing somw wear. Gym culture is healthy and respectful.

We were in town for a week and had to get guest passes for every day. Cost was $10 per person for the first day, $5/day after. That is a bit awkward as the dozen other gyms we have visited nationwide have week passes.

All in all, it's a solid gym. No major complaints!

Source: Google

★ 1

I scheduled an appointment to get a tour and join Anytime Fitness in Boone after my gym closed earlier in the year. I arrived 15 minutes prior to the appointment time and remained 15 minutes after. I stood outside the door expecting someone to meet me for the appointment because the door was locked and no one would let me in. I called and left a message at the office and I attempted to email to inform them of the situation. I even asked a member what I could do and was told that the manager would have to see me and let me in. After wasting my time driving there and standing around, I would never recommend scheduling an appointment at Anytime Fitness in Boone. I have not received any callbacks from messages nor have I received any follow up emails.

Source: Google

★ 3

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★ 2

Not up to standard like most other Anytime Fitness gyms that we have been to. Equipment in bad shape, dirty and dusty. Torn rubber on weights, flat boss’s balls and many missing weighted balls, guess they flatted and they pitched them. They had a cleaning service there in the middle of the day when people are working out, how can they clean well working around us. Owner just taking money out and not caring.

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★ 5

Anytime Fitness, and Boone, are some of the best locations I've ever had the opportunity to do "workouts" and "spend free-time doing outdoor related exercise." Especially pleased to use Anytime Fitness in Boone with a near perfect location no matter where you are! Go App State. Kind Regards.

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★ 5

I've been to 10+ Anytime Fitness and this is the nicest one I've ever seen by far.

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★ 5

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★ 4

Nice gym, not too small and not too large. Good atmosphere, clean. Nice bunch of people.

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★ 5

Great equipment,very clean and management is always ready to help.

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★ 1

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★ 3

Very bad weight area is very old and might be even rusted not clean at all look very messy and gym mats are not covering the whole floor area need improvements especially in free weight training area

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★ 5

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★ 5

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★ 1

I went into the gym to change my payment method since i got a new debit card about a week before the bill came due. A guy (Jackson i think?), tried to change my card info but the system wouldn't let him so he called his manager, who said she would take care of it. He wrote down my card info in a notebook which felt sus. But ok, he assured me no one has access to the notebook but staff. Also tells me i would get a notification to tell me my payments been changed. So a week goes by, i call, no answer. I go in person to see another older guy, who asked what the issue was. I reiterated my story, and the guy asked for my name. I tell him, and he assures me "oh I'll get it fixed for ya! Don't worry, you can go ahead and leave." Which seemed even more SUS to me that he ushered me out. The bill was supposed to come due that same day. Anyways, nothing gets changed until the next day, where they charged me a late fee ON TOP of the regular membership price. So now I have to fight that late fee after this snow storm blows over because I wasn't late to pay, THEY were late to charge my NEW card despite a week passing by.

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★ 5

Come and go anytime. Good range of machines, weights, cardio and space to spread out. Peak times are at 5 pm so if you go any other time you should have easy access to the equipment or space you want. Owner has always been super friendly.

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★ 1

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★ 3

I've been here several times when visiting the area. I've found that they don't really clean the place or keep the equipment maintained very well. The machine in the photo has been out of order for months. Notice the nasty wall next to it. The signage and lighting overhead has a lot of dust. They also have busted water fountains (that lack a good way to fill a water bottle). The bathrooms are often in disarray.

Overall, I get what I need out of my trip there, but for what people pay to go here, it should be in tip top shape!

Source: Google

★ 1

Equipment is oftentimes unclean, sweaty and smells awful in comparison to other gyms in the area. The ceiling fans are covered in dust which aggravated my allergies and the management of the place apparently refuses to clean them. There was also a lack of variety in exercise machinery. I’ve had a better experience at planet fitness and other less expensive fitness centers. Don’t waste your money until they get the place back in shape.

Source: Google

★ 4

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★ 1

Worst gym I’ve ever been to the desk people are rude and price is way to high for what they have including the 100$ sign on now I’m locked in a contract with them do not go to this gym there’s better gyms out there

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★ 1

Workout equipment, dated, limited, dirty and in overall bad shape. Gym on the unsanitary side and the one employee hiding in a closed office didn't seem in a hurry to do any cleaning. Overall unsupervised, sad gym not even a single Smith machine. Workout anytime, planet fitness, Gold's gyms even most high school weight rooms put(s) this place to shame. Definitely lacking in industry standards health and safety protocol(s).

Source: Google

★ 1

Rude doesn’t come close to describing the way this guy acted. He refused to honor the 7 day pass that Anytime Fitness sent to me, started asking me personal questions that were entirely not his business, then insisted that he tell me something, as if he has anything useful to say at this point in time. When I started to walk away, he threatened me physically and acted like I was afraid of him. He was a complete———fill in the blank with your choice of derogatory adjective. My criticism is for the company Anytime Fitness as well as the local place. If this guy is refusing to honor their passes, then they shouldn’t be giving them out. I made my plans for the day based on their empty promise, then went out of my way to come to this hole. It’s a great inconvenience for me.

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★ 5

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★ 4

Great variety of equipment in a beautiful layout.

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★ 3

It's a nice gym, but the condition of the equipment is not that great considering how much I pay per month. I go to another Anytime in my hometown and it is like an entirely different gym because it is so much cleaner. People are supposed to actually wipe down the machines but not very many people do that, so hopefully there will be some sort of accountability for that in the future. I do like the environment and the layout of the gym though.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

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★ 1

Guests not allowed

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★ 4

I joined here back last year, but wished I had looked at the machines closer. I can get a workout in, but many of the machines seem pretty old and not updated.

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★ 4

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★ 5

Best gym ever

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★ 2

Good and clean facility. Unfortunately, they only want to do 1 year contracts at the moment. They also continued the charge my account during the pandemic; this is after they shutdown their facility. To put it another way: I payed for 24 hour access, they could not provide that access, but still continued to charge my account. They also never respond to emails or phone calls, it's an act of Congress to contact them about anything. You'd be better off going with any of the other gyms in the area. The other gyms may not be as big or nice, but are competively priced and are fair in business.

Source: Google

★ 4

Everyone either had a mask on or stayed 6ft apart. Overall a good experience, getting a membership on Tuesday :)

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★ 5

I signed up at this gym in 2017 and have been an Anytime Fitness advocate since then. I love these gyms, and the owners at this location are warm, compassionate, and understanding. If you're a student they give a discounted rate. You won't be disappointed if you sign up and go to this location. I also love their vending machines loaded with protein food options, and a variety of pre-workout energy drinks. Very nice people!

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★ 1

Go here if you want to get Covid. Not a single person wearing a mask in that building (and it was busy!). This of course includes the employee working there who invited me into his office. "Covid precautions" are a joke there.

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★ 2

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★ 5

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★ 3

The facilities are nice, clean, and well maintained but their “COVID guidelines” are not followed too well. I’ve been here on multiple days where the weight room exceeds 10 people (their posted rule), gym goers aren’t wearing their masks while walking around, and I’ve seen management walking around without masks on as well. I haven’t been unhappy with my experience but they are not as COVID responsible as they could be and that should be considered for those that are immune compromised.

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★ 2

It would be wonderful if you are not going to be open during the hours noted on your voicemail message that you notify users via messages on your door or update your phone message to note holiday hours.

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★ 5

Awesome location, great building and wonderful staff

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★ 5

Just got my membership and love it here so far

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★ 5

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★ 2

Pieced together with equipment no professional gym would want. Bars grips ropes are all used and need to be replaced. On the bright side you can manage to get a decent workout most days

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★ 5

Great place

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★ 5

What an absolutely gorgeous facility! We were just passing through, but out of all the gyms I have ever been to, this is by far the most aesthetically pleasing!

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★ 4

Nice clean gym

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★ 1

$10 for a day pass. Really?

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★ 3

Heads up-- It is almost impossible to cancel your membership here if you do not have physical access to the gym (cancel here BEFORE you move), and even then it is very, very difficult. You will be at it for months. As a gym, it's got what you expect and not much more.

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★ 5

Awesome gym good equipment good rates

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★ 5

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★ 4

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★ 5

I love it every one here is so nice and would do anything for you

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★ 5

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★ 5

Like this facility. Always at my convenience. Staff is excellent too.

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★ 5

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★ 4

Great workout and good staff

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★ 5

Great workout facility in town

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★ 4

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★ 1

The worst customer service I’ve EVER experienced. They charged my account more than $100 without my authorization, when I first called and informed the woman on the phone she apologized, said they would take care of it and was going to look more into my file and give me a call back. Never received a call, it’s been 2+ weeks now and they still have managed to do absolutely NOTHING. They NEVER answer calls, I’ve gone out of my way to go there in person several times and each time I’ve been turned away and told that theres only one person allowed to deal with the financial issues and she wasn’t working that day. They told me to expect a call from this woman by the name of Debbi on Tuesday bc she would be in then to handle my situation, NEVER received a call. Went in myself that same day just for them to tell me she wasn’t there and that she would be coming in on THURSDAY instead???? Never received a call from this Debbi character that day either, she was NEVER THERE on EITHER of those days they claimed she would be. Absolutely ridiculous. Lastly they told me to send an email because “Debbi” always responds quickly and that is how to directly contact her.... it’s been five days and have not recieved a response from email or phone call. BEYOND ridiculous- so careless and unprofessional!!! It’s been more than 2 weeks since they wrongly took $100+ from my account and they are explicitly ignoring me at this point, they are SCAMMERS. Have never experienced such terrible service from a business! I do NOT recommend this place to anyone.

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★ 4

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★ 5

Excellent equipment and location.

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★ 5

Great gym to work out in! Great staff

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★ 1

I was really disappointed it just doesn't compare with other anytime fitness that I've been to. The bathrooms are consistently dirty and there is hair all over the sinks and the showers. The floor upstairs desperately needs to be swept and mopped. Cleanliness in the gym is key to help prevent diseases like staph or athletes foot. Is it so much to ask to do a little cleaning here and there? It sucks I have a membership at the most disgusting gym in town.

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★ 5

Great location

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★ 3

Open 24/7 with lots of parking. The studio is equipped with all important cardio and work out machines and plenty of space for weightlifting. Upstairs is a great space for stretching, boxing and free work out. As well, the staff was really friendly. Some of the cardio machines could be working better though: the headphone plugs are worn out and some ellipticals were not standing stable. As well, the course schedule could be improved.

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★ 5

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★ 5

Transgender friendly

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★ 5

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★ 5

Great gym with great people. Beautiful building.

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★ 2

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★ 5

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★ 1

EVERYTHING IS GREAT UNLESS YOU MOVE OUT OF STATE TO WHERE THERE IS NO ANYTIME FITNESS AND YOU NEED TO CANCEL YOUR MEMBERSHIP!!!! BEEN TRYING TO CANCEL FROM NOVEMBER 2016!!! STILL TRYING TO CHARGE ME!!!! THEY ARE UNORGANIZED, IRRESPONSIBLE, TRYING TO CHARGE PEOPLE AGAINST THE LAW, NEVER RETURNING CALL S AS THEY SAY, NEVER RETURNING EMAIL!!!!!!! DOOO NOOOT USE THEM!!!! THEY WILL SCAM YOU!

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★ 5

I love the fact that you can go there anytime of the day. The place is always clean and all the equipment works perfectly

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★ 5

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★ 4

Great variety of equipment. Nice place to do any workout. Not very crowded even after 5pm.

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★ 5

Great gym and staff!

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★ 1

I was going to sign up here, but got the worst customer service of my life!! When I got to the gym there was no one behind the front counter, but I could see the manager, an older blond guy, in the back talking to a couple. I walked around, checked things out a bit then walked back over to where he was. He waved at me and asked me if I needed some help, and I was like yeah, I'd like to sign up, so he says I'll be right with you. Then he proceeds to shoot the breeze with these people for another ten minutes, while I'm sitting right there waiting! I think no big deal I'll just go get my coffee and finish it. I come back in and sit there another 10 minutes waiting, STILL nothing. At this point another person comes in and joins the couple and the manager, and they are laughing and telling jokes and catching up on gossip and who knows what. After about 20 or 30 minutes I just got up and left, this place has lost my business forever!! Awesome way to treat potential customers you guys are really on to something!!

Source: Google

★ 5

I really enjoy working out at this gym. Very friendly and comfortable.

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★ 1

They don't clean or repair broken equipment! Don't bother with this place....try the Wellness Center or The GYM 24/7.

Source: Google

★ 1

This review is not directed towards Anytime Fitness's facilities or staff but rather how they treat a customer demographic.

A few days ago, I started the search for a gym before the New Year rolled around and the gyms became flooded with people trying to succeed in their resolutions. I checked out Anytime Fitness as I drive by it all the time, its a big name gym so I can have gym access when I travel, and I wanted something off-campus. For years even though my undergraduate school had excellent facilities, I preferred working out with the older crowd at an off-campus gym rather than workout around the busy hours that happen on campus.

So I see Anytime Fitness has a 7-day free trial to use their facility and see if you like it. In the past, I have paid daily memberships to test out but I would know after two visits if I would stick with the gym or not. After signing up and calling the next day to go through the next steps I was told:

"During Winter Break, students try to take advantage of us because the Quinn Center and SRC are closed over breaks so it doesn't really apply to you because you are a student who is not looking for a gym. The 7-day trial is only for those looking for a gym not for those looking to take advantage of Anytime Fitness."

This is bad customer service that I will lay out in a few points below:

1. Anytime Fitness is missing an opportunity to grow their gym membership by being unaccepting towards college students. During Winter Break and Summer Break, these are the opportune times to advertise and grow that segment of your market. This is when people want to work out and can't.

2. A gym's mantra should be on health not towards sticking it towards "abusers". If someone signs up for a 7-day trial, chances are that person is either trying to maintain their health, or in my case, get healthy.

3. Its bad customer service. I called Anytime Fitness looking for a gym membership because I am slightly overweight and would prefer an off-campus gym for the reasons above. I shouldn't have to explain myself over the phone on why I want to take advantage of a 7-day trial and not abusing the system. The customer should never have to defend themselves and be accused from the get-go.

While I'm sure Anytime Fitness has nice facilities, I would rather go to a gym that is accomodating towards the students in the town. Anytime Fitness made it loud and clear from my interaction that they are not.

I have taken my search elsewhere for the time being and may revisit the gym if there is any indication that my feedback assisted them.

Source: Google

★ 5

Outstanding customer service! I had an issue with billing, and the owner was able to work with me to get it resolved in minutes.

The facilities are orderly and clean. He offers several workout protein powders, shakes, and snack bars in house. Additionally, when I signed up they had a promotion which helped me save some money. The membership itself works out to a dollar a day!

Overall I highly recommend this facility to anyone looking for a good place to work out.

Source: Google

★ 5

People are very nice and friendly. They have a very well trained staff!!!

Source: Google