★ 5

The manager, Ola, is friendly and welcoming. The center is kept clean. The equipment is well maintained.

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★ 5

amazing place love the any time aspect of it great people and a loving welcoming atmosphere.

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★ 5

Update: Ola was very corporative with me she understood what my issues were and we solved them in less than 2 minutes. Thank you for the service.

Source: Google

★ 5

Called Anytime Fitness and spoke with Ola Jackson. She was wonderful to deal with and very knowledgeable. A true people person. Excited that her gym is the closest to me!

Source: Google

★ 5

Great equipment and even better trainers!

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★ 5

Clean gym Ola is a great GM and people are nice

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★ 5

Great Tour at Anytime Fitness!

The person who orchestrated my tour, Ola, was super friendly, and the gym was clean and well-equipped. I loved the 24/7 access and welcoming vibe. The tour was quick but informative, and I felt really comfortable the whole time. Definitely joining!

Source: Google

★ 5

Ms.Ola is amazing, she took the time to go above and beyond to answer my questions and address and concerns I had. I highly recommend if your looking for a new gym in the area, come to the anytime fitness by the Walmart on legion road, ask for Ola! She will help you get signed up

Source: Google

★ 5

Anytime Fitness is Amazing!!!! The vibe and staff are always helpful and are there to support your every need. Ola the manager is the best!!!!!

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★ 5

Great place to workout

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★ 4

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★ 5

The cleanest most well kept anytime I’ve been to across the country. Equipment is all in great shape, variety of weights, machines, and cables, staff is super friendly. I live in Washington and visited while in town. Very pleased 10/10 recommend.

Source: Google

★ 4

This anytime fitness is one of the top gyms I’ve been too. Are there flaws? Yes. But the equipment is 98% of the time functioning. It’s not busy. The staff is engaging with the clients. I’ve seen the trainers actually mentor and coach clients. Fully recommend this location to anyone.

Source: Google

★ 5

Small but it works just passing through thank you for letting me use your facilities will be back

Source: Google

★ 2

Cleanliness has declined drastically since Nov. Water bottle refill station has been broken since October. Anytime Fitness charges an annual “equipment fee” for the propose of upgrading equipment. No additions or upgrades have been since my membership began in 2022

Source: Google

★ 4

This Anytime Fitness is a smaller gym, but it’s well-equipped and has a lot to offer. Two big things work in its favor. First, it’s usually not busy, at least in the mornings when I go. A lot of people assume a bigger gym will be less crowded, but I’ve found the opposite to be true. Second, the atmosphere is great—just regular people working out without any “influencer” or “muscle head” vibes.

What makes this gym stand out is that it feels a step above places like Planet Fitness or Youfit because the people here seem to know their way around fitness. I really enjoy their “record board” that tracks personal lifting records. It lets me be a little competitive with others without them even knowing it—definitely a fun motivator!

Signing up was super easy, thanks to their acceptance of Active&Fit Direct memberships, which makes both joining and canceling simple—perfect for someone like me who moves around a lot. Management is very laid back, and I appreciated the casual sign-up process with no pushy sales tactics.

One of my favorite things is the mini fridge stocked with water and energy drinks, which works on the honor system. It really adds to the friendly, community vibe.

The Synergy 360 workout rack is awesome, and they have a great selection of workout bands, kettlebells, and weight belts you can borrow. They also have the best variety of cable machine handles I’ve seen—my favorite is the cable rope attachment.

A quick note about the bathrooms—they’re pretty minimal. I don’t have much to say about them since I’ve only used one once… and that was because the pre-workout hit different that day, if you catch my drift.

The only downside is the limited space, which means they usually have only 1-2 of each machine, like a single squat rack and one leg press. If you’re set on using a specific machine, you might have to wait. If you need things like rows of spin bikes, tires to flip, or a dedicated deadlifting platform, this might not be the gym for you. But trust me, you can still get a great workout here.

One of the biggest perks is that, just like the name says, you can work out anytime. The gym is open 24/7, and members get a key fob that lets you scan in whenever you want, which is super convenient if you have a busy or unpredictable schedule.

Parking is super easy, and there are usually just a few cars in the lot next to the gym. A fun fact—there’s a reserved spot for the “Gym Member of the Month” right up front. I parked there every morning for my first two weeks, thinking I was lucky no one else was taking it… until I realized it was clearly marked. I’m sure people thought I was a bit of an asshole for always taking it!

TL;DR

You’ll Like:
- Not too crowded, especially in the mornings
- Friendly, no-pressure atmosphere
- Easy sign-up and cancellation with Active&Fit Direct
- Honor system mini fridge with drinks
- Record board for tracking personal bests
- Great variety of cable machine handles
- Convenient parking with plenty of space
- 24/7 access with a key fob

What You Might Not Like:
- Limited equipment due to small space (only 1-2 of each machine)
- Might have to wait for popular machines/equipment like the squat rack or bench press
- No large group fitness areas or specialty equipment like spin bikes or deadlift platforms
- Minimal bathroom setup

Source: Google

★ 4

Visiting from out of town. I like how open this gym is compared to mine. The people are just as welcoming and supportive as my home gym. There are a few things that they could approve upon to further improve the experience. The dumbell selection is good but the quality of the dumbbells isn’t great. If they invested in hammer strength dumbbells that would be a huge improvement. They also only have one bench rack and one quality barbell to use. It wasn’t an issue for me because the gym wasn’t very busy but I would imagine that during peak hours that would become an annoyance. There also isn’t a place to do dedicated deadlifts. There was only one set of bumper plates and they didn’t have a deadlift bar (flexier). Back to some pros, they have way more cable options. Having 2 lat pulldowns and cable rows is a huge plus. Great selection of cardio equipment. Great selection of machines and plate loaded equipment. Can’t go wrong with the convenience and quality of Anytime Fitness.

Source: Google

★ 5

Great staff and a good atmosphere definitely recommend checking out.

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★ 4

Great gym! Clean equipment and bathrooms.

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★ 5

Thank you to Ms. OLA, I had this membership for a year before I used it, 4 months in and I can’t wait to see the results of the next 4!!!!! Quiet not crowded and An atmosphere that just motivates!

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★ 5

Great gym.. Great experience signing up with Ola.. She was very knowledgeable and helpful with my decision to join..

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★ 5

Great staff with a pretty good selection of equipment. 24-hour access and well maintained.

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★ 5

Ola's personality, knowledge & assistance does it for me!! She is a huge asset to this location with a bubbly & vibrant personality and full of positive vibes!! She does a great job at making you feel welcome & makes it super easy to enroll or re-enroll!!! Ola keep up the good work!!! I truly appreciate you & all you do!!!!

Source: Google

★ 5

Couldn’t be happier with this gym the manager is great and everything is clean and everybody is respectful!

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★ 5

Great atmosphere, reasonable pricing and a lovely/very welcoming staff!

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★ 5

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★ 5

Went to sign up and it was the most welcoming and friendly visit! Ola and Tre were both very nice and easy to start conversations with! I look forward to seeing that happy energy when I come back to workout!

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★ 5

The environment is great and the people are really nice. I would recommend this gym to anyone.

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★ 5

Clean, quiet, and friendly environment!

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★ 5

Ms. Ola Jackson was a huge help in getting my issues resolved. Super friendly and professional! Thank you!

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★ 5

This is the heaviest I’ve been in my life and I really want to make a change. Ola, the manager, was so sweet and compassionate and made me feel confident in the beginning steps of my fitness journey! The gym is a clean environment! Also, if you’re self-conscious (like me), don’t worry! Everyone here at this gym is purely focused on their own goals! So get started with yours today!

Source: Google

★ 5

In an incredible place, very clean and pleasant. My God, the manager is a very beautiful person 🥰

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★ 5

I like Anytime Fitness because it is very clean and comfortable and they have the machines I need.

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★ 4

Great atmosphere!!!! Great place to workout and concentrate!!! All you need

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★ 5

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★ 5

Anytime Fitness in Hope Mills is a great workout facility. Management and trainers are extremely friendly and welcoming. You're greeted everytime you walk in and I always feel safe. Gym is very clean as well. They have a wide range of equipment to use. As someone who had never stepped foot in a gym, they were extremely helpful. If you're someone who doesn't like overcrowded gyms, this is a great place to go to.

Source: Google

★ 5

VERY well maintained gym! Clean equipment and wide variety of machines. Upkept free weights and very friendly and welcoming staff. Never crowded and plenty of space to do various workouts. One of the best gyms I've ever had. 😊

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★ 5

Staff is always super friendly and treats you like family! They are always eager to help you with any questions you have. This gym is very clean and I would recommend this location to everyone

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★ 5

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★ 5

The atmosphere is very positive and the staff treats everyone like family. The management is very detailed and very professional. The staff is overall very knowledgeable and will share advice if they have it and will point you in the right direction if they do not. They are very patient and take the time to work with you if needed.
If you feel out of shape they will get you right!💪🏾💪🏾💪🏾

Source: Google

★ 5

I was in this gym a lot before moving away, even with all the new options in the area this particular Anytime stayed as my go to. It has all the equipment you need and Ola and the trainers I've met through the years were fantastic. Many of the members I've met have likewise been great people. You don't need gucci lighting rooms and instagram influencer aesthetics to meet your fitness goals, you just need to be consistent and the substance of the people who I've met at this gym make consistency easy. Go try them out.

Source: Google

★ 5

Love this gym! Always super clean!! Ola and Trea are the best! Both super helpfully!!

Source: Google

★ 5

I have been a member at over 2 dozen gyms across the US.
This specific location is always organized and clean. Ola and Elvis always make everyone feel welcomed! They are both very friendly and professional. I have been coming to this location 4-6 days a week for the past few months and have yet to experience any issues. I enjoy the wide variety of music they play as well as the atmosphere here. Thankfully, this gym doesn't feel like a social club, but rather a second home!

Source: Google

★ 2

Just go to the 1 on Ramsey St if you're debating where to go this place plays their music so loud YOU hear it over YOUR headphones it's so loud it's hard to concentrate on your lifts with YOUR headphones in its really ridiculous and the other place has more and different equipment I can't stress how loud the music is in this place only go here if YOU only need a spot for a couple of days or a week it really is bonkers why they have it so loud especially for the people that come early in the morning nobody wants it that loud

I came back the next day it was the same July 22 2024

Source: Google

★ 5

I recently came in for a visit and the gym was nicely organized and clean. Ms. Ola welcomed me in with kindness and gave me all the information I need on membership plans. I highly recommend Anytime Fitness Hope Mills.

Source: Google

★ 5

Extremely friendly staff and very willing to help assist members with any issues!!

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★ 5

Great place to workout at… never crowded for me … staff very friendly and active at the gym .. definitely recommended …⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Singing praises to the GM Ola, I was in a bind and unable to get a replacement fob and she totally hooked me up. Was able to get me a temporary fob till I could buy a new one. Biggest thanks to her kindness! A small thing like a fob will make the biggest difference in my day. Thanks so much and I’ll definitely be going to this location where thoughtful people are.

Source: Google

★ 5

Ms Ola was very nice & she made the process was easy. I would recommend her and this place to everyone.

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★ 5

Clean gym with a friendly staff.

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★ 5

loved being a member of this gym, the trainers are very welcoming and helpful!

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★ 5

Great atmosphere, wonderful training staff. Lot better experience than was expecting going in the first time. Looking forward to putting in some time to get a better self.

Source: Google

★ 5

The atmosphere at Anytime Fitness is very friendly it is always neat and clean. The manager Ola is very helpful and professional always answering questions and always greeting when you come in she was also helpful with me singing up. It feels good to be back at Anytime Fitness.

Source: Google

★ 5

I am an Active and Fit member who loves to workout. I also have an Anytime Fitness back home in Vermont so there were some issues with my fob when I forgot it here in NC, I had to borrow one up North. When I returned to Hope Mills, Ola was the first person I had contact with through their Social Media Instagram page and she was great help with both communication and understanding of the situation. I highly recommend her and this branch to anyone who is looking for a warm and welcoming community but wants to avoid the "big gym" / "influencer" vibe that is now very popular in today's society. Once again, thank you for helping me get a new fob, I am very excited to continue my fitness journey here.

Source: Google

★ 5

I am coming back to update my review. So much of a gym membership experience can be made better or worse by the staff. I have been to many different facilities that have poor management. That being said, Ola and Elvis are AMAZING.

In short, I recently had a complicated issue with my contract. Ola, while on vacation, heard my concerns and went above and beyond to fix the issue! I've never had such support as I got with Ola.

I'd recommend AnyTime Fitness to anyone I know. But I'd especially recommend this location because of Ola and Elvis.

Source: Google

★ 1

I'd be careful with signing any documentation with this gym. I signed a 24 month contract in 2019 that expired in 2021. The gym kept charging my account even though I NEVER renewed my contract with them and the "automatic renewal term" was marked as "no" - meaning it SHOULD NOT automatically renew without my consent! Now they are threatening me with debt collectors and court fees? I should countersue this gym for taking payments from my account for almost 3 years without my authorization.

Source: Google

★ 5

Very nice gym. It is always clean and the machines in working order. The staff is great. I recommend.

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★ 5

Love this place, the employees are some of the nicest people I’ve ever meet. Has plenty of good quality equipment, I’ve had many great workouts here. Would highly recommend if you’re looking for a gym.

Source: Google

★ 5

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★ 5

This gym is so clean and nice! The best Anytime Fitness I’ve been to. Ola’s energy and vibe is infectious and can’t help to smile with her!

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★ 5

This is a lovely gym with a very friendly atmosphere. The personal trainer is quite friendly despite his exterior and takes care of everyone in the gym. And the manager Ola is very hospitable with warm greetings. The atmosphere is definitely worth the fee as a lady.

Source: Google

★ 5

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★ 5

My go-to gym!

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★ 5

Great place to workout in. I love the atmosphere and it is super clean. The manager, Ola, is very attentive and professional. It’s never overly crowded, which allows me to come do what I gotta do and go. I truly recommend this place to be your main place of workout activity.

Source: Google

★ 1

Worst run business ever. I tried to sign up 6 times and each time there was no employee and doors s locked. When the lady finally showed up 45 minutes after the opening hour posted on the door. She helped a lady who came in after me. I don't recommend this place at all

Source: Google

★ 5

UPDATE…. I was contacted and able to cancel

Literally impossible to get them to answer the phone or return a call. Won’t let me cancel my membership without speaking to someone but it’s extremely difficult to get ahold of anyone.

Source: Google

★ 5

Love this gym so much. Ola and Elvis give it such a welcoming and fun atmosphere, they are the absolute best! It’s always clean and organized, they are always quick to answer any questions you have or help you with whatever you need. You won’t ever regret walking through those doors.

Source: Google

★ 5

Loving this gym so far! The equipment is always clean, it’s not super crowded and the staff is very friendly! Ola was so welcoming on my first day, she took her time to explain how everything works and was super sweet. Elvis, the personal trainer, helped me with a workout plan and showed me some exercises. He was also super helpful when I needed help. Definitely recommend this gym!

Source: Google

★ 5

Ola and Elvis are the greatest hands down!!!!

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★ 5

A good amount of equipment, clean bathrooms with shower. Super friendly staff of Elvis and Ola during business hours. And close to home 👍🏼

Source: Google

★ 5

Easily one of the best gym's in town. Great workers and a kind atmosphere, as well as great working equipment. The location is also good since it's easy to get groceries or even food right after a quick workout

Source: Google

★ 5

Anytime Fitness Hope Mills is the place to be if you want to look and feel amazing. When you have questions about the equipment or your training, Ola and Elvis are really helpful and kind. The gym itself is super neat and clean and a great space to workout in. I made gym partners here and I am always excited for our next workout. If you are tired of feeling out of shape, want to feel stronger or just have fun while working out sign up today!

Source: Google

★ 5

The gym is nice with great people. Ola and Elvis really care about everyone. They both greet me every time I arrive, and genuinely ask how I’m doing. They’re super helpful, and the gym has everything that I need.

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★ 5

Great place, Not super busy, definitely a vibe! Amazing staff! Super helpful and great energy!

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★ 5

Ola is amazing! Gym is very friendly clean and has everything I need. My wife and I enjoy being able to come at anytime as well!

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★ 5

Manager Ms Jackson is super nice and helpful, we appreciated

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★ 5

Nice equipment, Amazing support staff, great atmosphere. 24 of great vibes and progression!!

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★ 5

They Have Great Service , An Amazing Trainer. Also Wonderful Equipment Very Clean. Their Gym is an outstanding gym and I feel like anyone who wants to workout go to Anytime Fitness on Hope Mills 4230 Legion Rd.

Source: Google

★ 5

Great gym great environment and a awesome staff

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★ 5

As being apart of this gym since 2019, the new management has helped this gym succeed. Very clean and all the necessary workout equipment. The team has a welcoming culture for anybody to reach their goals. The Manager Ola has been able to help me with any questions or issues I’ve had promptly. As well as the Trainer Elvis, with providing workout and body information for me to better understand my body. Out of all the gyms I’ve been to, this is where I’ve ended up and will stay.

Source: Google

★ 5

Quick and painless sign-up! Thank you very much, Ola, for making me feel welcome! Nice, open space. Great first work out--looking forward to the next one!

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★ 5

Small and clean Gym.

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★ 4

My go-to gym!

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★ 5

Loved it there me and my son both unfortunately after I got sick I had to cut back, and the manager there was very understanding and helped me finishing out my payments. Everytime me and my son needed anything even when she wasn't there she would call and help me out, and for that I thank

Source: Google

★ 5

Enjoy the facility and Ola is an amazing lady to work with!

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★ 5

Great staff, great environment 10/10 would definitely recommend!

Source: Google

★ 5

Best place to workout at. Friendly staff and the workout music is always good.

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★ 5

I walked into Anytime Fitness a few days ago. Ola greeted me right away. She was very helpful in getting me signed up. I also noticed that she spoke to all the other members of the gym as if they were family, which is amazing. Today, I had a consultation/training session with Elvis. He is extremely knowledgeable and I learned so much. He answered every question I had and told me exactly what I need to do to work on reaching my goals. I highly recommend this gym.

Source: Google

★ 3

I've been a member for over 6 years and am no longer able to continue my membership because of medical issues and bills. My contract ended in 2019 but for some reason i have a 50$ cancellation fee unless i get my dr to report it to the gym (which is in the process) . Now i know this isn't the managers fault but i been paying alot monthly and now I'm expected to pay even though my agreement is up. Definitely put a bad taste in my mouth. Manager is great. Trainer ignored me a few times i seen him but that's life. Hope everyone else has a better experience than i had when it comes to moving on.

Source: Google

★ 5

Recently visited this facility while I was briefly in town. The facility was clean and very welcoming. I got the chance to meet the manager and she was very friendly and helpful. If I lived in that area I would definitely come to this gym. Will definitely recommend

Source: Google

★ 5

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★ 5

Greets you by name. It is not my home location, but I feel very welcome here. Staff is kind and helpful.

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★ 5

I was only here for a week but had an amazing experience. The staff were friendly, the facility was spotless and had all the machines I needed. Everyone was very nice and helpful. The gym was easy to access and the equipment was all up to date! I would deff recommend if you’re in the area.

Source: Google

★ 5

Hands down, the best gym I've ever been to. It's a small, private gym that feels more personal. Ola and Elvis are like family and make me actually want to go train. I look forward to walking through the doors and always feel amazing when I leave.
Highly recommended!

Source: Google

★ 5

I love this gym! The atmosphere is amazing and the manager Ola always brightens my day and gets me motivated to workout.

Source: Google

★ 5

Ambience,personal touch, genius desire for your well being and just darn right awesome place to get fit and stay fit! Come and n out; you won’t be disappointed.

Source: Google

★ 5

Awesome place to get a good workout. Always clean, equipment always works. Everyone always friendly.

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★ 5

Joined about 2 months ago and can honestly say this is the best gym ever. Staff including Ola and Elvis have been incredibly nice and friendly. I have been training with Elvis since I’ve started and have learned so much from him as he’s pushed me everyday and i’m loving the results. I 1000% recommend joining if you wanna get right!!

Source: Google

★ 5

Definitely a welcoming facility not to mention staff! I struggled to find a gym where you feel comfortable and safe and this place is definitely it. Awesome vibes and equipment all around. If your new to the gym and are looking into this; this definitely the place. Prices are definitely worth it. The personal training is also top tier and will help you with motivation and discipline. Happy member here lol!

Source: Google

★ 5

This gym is like family🫶🏼 The manager Ola is absolutely amazing her bright fun beautiful spirit is something I look forward to anytime I walk in! Love this gym by far my favorite I’ve been to 10/10

Source: Google

★ 5

Good comfortable facility engaging friendly manager and trainer.

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★ 5

If you’re looking for a gym where there’s a good friendly environment then anytime fitness is the place for you! Ola and Elvis are best staff anyone could ask for! They keep the gym clean and make sure you feel like home. It’s a 10/10 recommend!

Source: Google

★ 5

Passing thru NC and found this hidden gem of a GYM!!!! Ola is very welcoming, great place to work out when on the road.

Source: Google

★ 5

I recently had the pleasure of joining Anytime Fitness on Legion Rd, and I must say, it’s one of the best fitness experiences I’ve had in a while. From the moment I walked in, I was greeted with exceptional customer service and hospitality. Manager Ola goes above and beyond to ensure that every member feels like part of the family. She is attentive, approachable, and truly understands the value of a welcoming gym environment.

Trainer Elvis is a gem! His dedication to helping members achieve their fitness goals is unparalleled. Every session with him is both challenging and rewarding. It’s clear that he is passionate about what he does, and his energy is contagious.

The facility itself is clean, well-maintained, and offers top-of-the-line equipment. But it’s the team here, especially Ola and Elvis, that truly sets this location apart. If you’re looking for a gym where you’re not just a number, but a valued member, look no further than Anytime Fitness on Legion Rd.

Source: Google

★ 5

Source: Google

★ 5

I recently moved to Fayetteville and was looking for a Anytime Fitness gym. And this one is very close to my house. The gym is very clean and the staff are very friendly and welcoming! I love this gym!

Source: Google

★ 3

They need sturdier plyo boxes. The soft ones are unstable and the metal ones are made of cheap stamp aluminum

Source: Google

★ 5

The manager Ola Jackson was very kind, understanding, and helpful. The employees at this gym really cares about their members. If you’re considering joining a gym, I would highly recommend joining this specific one. Thank you again Ola!

Source: Google

★ 5

Been away from the gym scene for a while but I'm back strong thanks Elvis. He will get you right right. You just gotta keep at it and not give up. Shout out to Ola too. She definitely speaks to everyone that comes in. Her energy will wake you up if you sleepy...lol.

Source: Google

★ 5

They have what you need to get a complete workout

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★ 4

Excellent only 4 minutes away

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★ 5

Elvis is a great trainer and this is a wonderful gym location. Im happy with my decision to sign up here.

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★ 5

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★ 4

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★ 5

Anytime indeed. This place is awesome. No pressure no pretenses, superb members. If you need a chill gym with phenomenal staff this is it.

Source: Google

★ 5

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★ 4

Good, decent size gym.

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★ 5

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★ 1

Quality gym but think twice about it. I’ve emailed and called several times to cancel my membership (as I have moved from the area) no response what so ever. Now you can’t just go in to any Anytime Fitness and just cancel your membership, oh no. You have to communicate with where you signed up. On going process, I’ll let you know how it plays out.

Source: Google

★ 5

Very clean love the staff,

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★ 5

Amazing gym, something in there for everyone. Fantastic customer service, great fitness trainer that does classes that not only looks the part, but has the knowledge and skill set to back up his workouts. Trains both young and older individuals with age appropriate workouts based off their individual fitness levels. General Manager Ola Jackson has an extremely positive attitude and will stop at the drop of a dime to help with any issues. Overall 5 stars. Positive environment that will not only meet your fitness needs and goals but will also put a smile to your face. Great equipment and all areas clean from top to bottom. I’d recommend this location 10/10 times to anyone in the area.

Source: Google

★ 5

Source: Google

★ 5

Ola the manager was so sweet

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★ 1

I called to cancel my membership back in Jan 2022. It now July 2022 and I am still being charged after I received a email
bacm in Feb 2022 stating that I would no longer be charged. I spoke with a lady in June about this same issue and was asked to resend proof and I would
No longer be charged and that I would receive a refund. Nothing but lies…. because I was just charged again. I will be reaching out to external resources since I’ve have been receiving nothing but false promises since I joined this gym.

AVOID with all cost!

Source: Google

★ 5

Love it!!

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★ 5

I have been a member for over four years so I have seen the highs and lows of this location. I can state unequivocally that due to the singular efforts of the new manager - Ola Jackson, this gym is back to where it was when I first joined. Clean bathrooms, the gym floor is constantly organized and she provides a vibe that makes the location more than just a gym. I am sure all long time members will agree with me. If you are not a member you should come check it out as we have a great new leader!

Source: Google

★ 4

I am a 70yrs. Old and this is my first time working out in the gym. The staff here and management have been great to work with. I have enjoyed my time working out with my trainer Elvis Who is very patient working with me. I would recommend this gym for anyone who wants to work out. I have been very pleased with my progress.

Source: Google

★ 5

I joined this gym about a month ago and I am very pleased with service I get.The GM (Ola) and my personal trainer Elvis are EVERYTHING! Im excited every time I walk into this place because Ola is always smiling and ready to help in any way. My trainer Elvis is the BEST. He’s always in such a great mood, ready to train and encourage me at the same time. I love this place and look forward to it everyday!!!

Source: Google

★ 4

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★ 5

Really nice gym to workout in. Wish they had a vending machine out at night so I could get some energy drinks while I workout.

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★ 5

It’s like home… It’s perfect! They have wonderful customer service. Very polite and fun! And great deals you cannot beat. They even have a extra room for your personal space and workout area. Highly recommend especially the weights and the machines. They’re very clean so you feel safe!

Source: Google

★ 5

I love the support the staff offer you! You will love it too!

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★ 5

Love anytime

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★ 5

Great people

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★ 5

Love this place, very clean and organized the staff is friendly and a pleasure to be around. I really like the scale machine the new manager added to the gym I can finally weigh my self. I can’t spell her name but she definitely one up the place I’ve been member for 2 years and this is the best I've ever seen it in. Finally someone is doing something right thank you!!!

Source: Google

★ 4

Typical gym

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★ 5

My experience was excellent and fast appreciate the great customer service.

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★ 4

Very nice and clean

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★ 5

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★ 5

Ola is amazing!! The equipment is great, it's very clean. I enjoy going every day.

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★ 5

Just joined today with the help of the manager. Ola Jackson was very cheerful and helpful with the whole process and answered all of my questions. She insisted that that I test the key FOB for entry before I left. I look forward to using this gym.

Source: Google

★ 5

Source: Google

★ 5

Ola is awesome and very helpful in my fitness and health journey. The facility is very clean and the staff and members are friendly. Take your time and come find out more about anytime fitness near you, preferably the hope mills location and get your gains for an affordable price. For the night owls, yes this location is 24/7 as advertised. Make your way down town after and stop for a bite to eat and come back and burn some calories! The personally trainers work out in their free time, so don’t be afraid to ask for some pointers. You’ll get some professional advice. Thank you for your time. We look forward to seeing you at the Hope mills Anytime Fitness location.

Source: Google

★ 5

I love this gym very clean and organized would highly recommend Ola she’s such a great help

Source: Google

★ 5

Due to Unforeseen medical issues I had to cancel my membership I have been trying to cancel my membership since early 2021. And so sad to say Steven Daniels was no help at all so actually he gets a one star since he can't be rated a zero nonetheless thank God he is no longer employed with the company and I had the privilege to meet a godsend Miss Ola Jackson who not only Rectified my problem but did my cancellation in five minutes. Her personality and customer service is hands-down a 10. later on in the road once I'm feeling better I will definitely go back to anytime fitness as long as she's there. best decision you guys ever made by hiring a bright shining star like herself Thank you for everything Miss Ola.

Source: Google

★ 5

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★ 5

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★ 5

Ola was great helping me!!! She a people person for sure. I know the gym loves her

Source: Google

★ 5

Clean gym and equipment.

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★ 4

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★ 4

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★ 1

HORRIBLE SERVICE AND LOCATION… I’ve been trying to cancel my membership for the last 2 months and they don’t answer the phone, my voicemail or emails. When I contacted them to join they call me back the same day but to cancel they never call me back. I reported it to my bank and had to cancel my debit card.

Source: Google

★ 1

I haven't been inside however I called to get information to become a member. I was told that there's a contract of 12 16 18 and 24 months I'm not interested in being in a contract for a gym membership I told her that and she was still rude

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★ 1

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★ 5

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★ 5

Awesome. Great place to work out

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★ 2

Poorly poorly managed gym. Sometimes you get up early and expect to get a good workout in just to find out it’s closed or the door doesn’t open, when it’s suppose to be 24/7. If you’re looking for a gym look the other way B/c this is frustrating and I can’t keep wasting my time, gas and money.

Source: Google

★ 5

Best

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★ 2

I can't seem to find anyone there ever to help with a membership. But it does look clean and a nice atmosphere

Source: Google

★ 5

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★ 4

Great place to workout. Not too crowded and social distancing is practiced, as well as cleaning of the equipment by the employees and the patrons. Love it there!!

Source: Google

★ 1

Signed up for a membership over a week ago. I was generically contacted via text message with the hours someone would be available so I could obtain my membership card so I would have access to the facility I am paying for. Scan forward 7 days and two attempts during their so called manned hours and I have yet to see anyone that is employed here. No one ever answers the phone, they will not return my calls, as they only send text messages. Save your money and find a reputable company to help with your fitness goals. The only thing anytime fitness has helped me with is burning fuel and time and taking my money for something I can’t even use. Anytime Hope Mills should seriously consider their hiring process and reevaluate their managerial positions.

Source: Google

★ 3

Facility looks great , both times I showed up during staff hours no one was around to get me setup with a day pass or membership. I called today to come get a day pass, was informed it would be 10 dollars, I said I'd be right over and no one was here upon arrival. I just want to workout ....

Source: Google

★ 1

Not military friendly. Living in Colorado they make the most difficult process to try and cancel your membership. Why would I drive to North Carolina or fly just to cancel the gym membership. I live less than 1 mile away from one here in Colorado and I cannot cancel my membership still

Source: Google

★ 1

Everytime I have tried to come to this place it's never opened up even pressing the button doesn't work we will be finding a new place to go because this place is not open 24/7 like the sign says myself and 5 others were here very unprofessional if your supposed to be open 24/7 then it should be 24/7

Source: Google

★ 1

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★ 5

Always clean never crowded super nice staff. A+

Source: Google

★ 1

Moved from there more than 6 months ago n add paying for 2 memberships.... I continued to try n find a solution to ending the membership but the manager Steve kept giving me the run around and would respond days later if at all. Then corporate wouldn't do anything but make me pay full price of the remainder of the bill.... After I haven't even used anytime fitness for 8 months.... Complete foolery

Source: Google

★ 5

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★ 4

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★ 5

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★ 2

The moment when you were thinking about joining but you see everybody's comments and just get discouraged.. if I'll just go to base xD

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★ 5

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★ 1

Terrible to deal with. Very difficult to cancel membership which seems like a problem with these people. I gave Steve everything they asked for to cancel my membership and he told me he’d get back with me in 48 hours because they had to “review” the cancelation. I moved to Washington and there is no anytime within 120 miles from me. It’s been 72 hours with no response. They don’t answer the phone either. Stay away from this place! Once you sign up your stuck! If you really want to get ahold of them, Leave feedback on any times website. They will get ahold of you right away.

Source: Google

★ 1

For months, I've been trying to get someone on the phone, to get an understanding as to why our account is still being charged, and we're getting collection emails and texts. I closed the account in person, after my husband deployed, and this mess still continues.

Source: Google

★ 1

How do they expect anyone to sign up when no one answers the phone or comes to the door?

Source: Google

★ 1

I was a member for over 2 years and recommended many people to join the gym from my work.

In March before closure for the pandemic I tried to cancel my membership, in anticipation for moving away back to the UK. I was told by the gym that I couldn't cancel but my membership would be frozen.

On my last day in the country I went in to try and cancel again and spoke to Steve the GM. He said he would cancel it for me immediately. And I would not be charged any further.

2 months later I was charged two months of membership fees despite what I was told. I have been emailing Steve the GM weekly about getting my money back and he is ignoring me.

It is an incredibly sour note to leave my time in the gym. I always paid my membership fees on time and this is how I'm being treated. Customer service goes out the window as soon as you want to leave this gym.

Go to a gym with some respect for their clients and customers.

Source: Google

★ 1

I enjoyed being a member of this gym a few years ago but am disappointed by the lack of customer service by the current management. My membership began in December of 2018 and was month-to-month after the agreed contract expiration. I was never awarded with the multiple referrals of friends that joined the gym. The gym paused auto draft payment during the pandemic but started again with no communication from the management. I requested my membership be terminated and was informed it was approved...three months later I am still being billed for a membership I have not utilized. Sad to see this gym from "Top" to "Not". Look somewhere else for a good gym.

Source: Google

★ 5

Great gym wonderful staff.

Source: Google

★ 1

My husband has exhausted his 18 month membership and has been trying to cut ties for over 2 months now to no avail. They are still withdrawing payments from our account while sending emails saying they need additional things done to cancel. They are really stretching this thing out and stealing our money in the process! Do not fall in this trap.. stay clear of this money hungry company. The Better Business Bureau will be contacted.

Source: Google

★ 1

This is a long post but I suggest you read this if you are in the military or ever have to move and you need to cancel your membership. When my wife and first signed up at this anytime fitness in Hope Mills it was a good experience. During my time as a member I got a new job and had to relocate. I went into the office and brought the manager my offer letter showing I was moving. The manager then had me fill out the membership cancelation form. I filled it out in his office the exact way he told me to and I turned in both key fobs. So at this point I no longer have access to gym even though I was able to use the gym for the remainder of the month.

Now this is were things took a turn for the worse. I was charged for the next two months. I took a job overseas so I could never call, because when I was up they were sleep and vice versa. We were communicating through email. When I asked why I was still being charged the manager who had me fill out the cancelation form in front of him and the way he told me said I filled the forms out wrong. I told him I filled the forms out the way he told me too, and asked for a refund. He told me his higher ups said it was wrong.

We went back and forth over email for at least 2 weeks before I had to go to corporate. In the emails he was very unprofessional and I asked to speak to his higher ups and then he told me there was nobody higher than him. Remember, I just said he told me his higher ups told him it was wrong, but when I asked to speak to them he said there isn't anyone.

During our exchanges over email I kept asking him how is he holding me the customer accountable for something him as the manager told me to do? He avoided that question and never answered. I had to go look for a corporate number for myself. When I spoke to a customer service representative they told me each gym is privately ran and it is up to him on how I fill the forms out and if he wants to give me a refund. The customer service representative I spoke with talked him into giving me a least 1 month of a refund, because I explained the situation to her and she didn't want me to go higher. Again, she had to talk him into giving me a refund because I filled out the forms the way he told me to. That alone is very unexceptable.

I can't speak for all anytime fitness, but the one in Hope Mills NC I would not recommend you to do business with him. Very unprofessional and didn't want to take accountability for his wrongs.

Source: Google

★ 1

Do not join this gym, Stay away . During the covid this gym was closed for all members but the gym continued to bill all members regardless of the closing.

there should be no payments due , all payments should be cancelled or reimbursed.

I called the gym and they refuse to stop billing and if you try to cancel they want cancellation fees upfront knowing no one was allowed to use the gym

Source: Google

★ 1

DO NOT GET A MEMBERSHIP WITH THESE SCAMMERS! They believe customers should be charged fees for every single month that their business was closed during the pandemic. How could we possibly owe you money when the gym was shut down for use? They will refuse to end your membership until the fees are paid as well, which allows them to continue billing you! General manager Steve Daniels is a joke!

Source: Google

★ 1

Dont join this gym. I cancelled my membership in person back in Dec 2019. I was told by the GM that my account was good. Just had to pay late fees of $178.00 to a collection agency because Anytime Fitness failed to close the account properly. I would have rated lower if I could.

Source: Google

★ 1

Please read the fine print of the contract to avoid the very unpleasant surprise of being stuck with them for 18 months!!. And no matter what type of problem you have, they won't let you out of it, so you'll end up paying for services you are not able to receive every month! I call that theft! We are paying around $72 each month for about a year now and we haven't been able to attend due to very long work schedules and long drives to and from work!.

Source: Google

★ 1

Do not join if you are military. I canceled back in feb 2019 after I PCS'd out of state. They requested my orders I sent them on feb 19th 2019 and I was never give any forms to fill out. They only put my account on a hold. Now without realizing it my account is active agian I called to cancel I was given an email to message and get the forms needed to fill out and I did not receive a response I called agian I was told they would email me I have yet to receive any emails. I was also told I would not receive a refund for the months i have been charged.

Source: Google

★ 5

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★ 3

For a 24 hour gym this place is great but, staffing turn over rate is horrible. I have been trying to cancel my membership since January 6th due to moving out of state and I am still being charged the monthly fee. Not only have my emails received no response my phone calls are going unanswered as well.

Source: Google

★ 1

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★ 5

Having a wonderful experience at this gym. Very creative and there trainers are awesome and full of positivity highly recommended gym.😁😁😁

Source: Google

★ 4

UPDATE: Had the quick training on machines last night. My biggest “dislike” was lack of classes such as yoga etc that fit my schedule BUT they have a computerized class you can take by yourself or with others!! Why no one previously told me about this idk but now I’m even more excited. (wish I knew 2 months ago)

I really like the cleanliness and atmosphere of the gym. I go at 5 am so not much help in the way of trainers and staff. I am very new to a gym and have little to no clue what to do so I walk and trying to keep myself in the habit of “just going”. I’ve looked into classes but nothing really fits my schedule (no fault of anytime’s... I have an insane schedule) but an early morning class would be amazing 😉. I happily received a call from Shania this week and will be meeting with her to at least go over equipment and get a plan going. Glad she reached out!! Looking forward to being more active @ anytime!

Source: Google

★ 2

The facility itself is nice enough. New equipment. But due to what would seem like understaffing amd a high turnover rate it is near impossible to handle or cancel an account. I changed duty stations and live over 100 miles from them. The manager when I first cancelled in dec of 2018 saod no problem, got my new address and said I was good to go. Now a year later it would seem the staff has ghosted and the billing company is also no help. I would choose elswhere if you might pcs or move with in the next 2 years.

Source: Google

★ 5

Love that they really are open anytime. No more excuses people! 🤣

Source: Google

★ 1

I cannot recommend going to this gym. I have been trying to cancel my membership for a while now. They kept giving me the run around with it. They kept telling me that the manager will call me back, and the manager never did. Finally got a cancelation form, just for them to not process it and anytime trying to keep taking money from me. I'd give zero stars if I could, this place is super unprofessional.

Source: Google

★ 5

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★ 5

outstanding gym. Friendly staff.

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★ 5

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★ 4

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★ 3

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★ 5

Great crew and I love the variety of equipment that is used here. My Trainer Michaela makes sure she drives The Beast out of me. She doesn’t know I call her Beast Master to my friends because she will not let me give up on my goals. My kids were in their Summer Sport Camp and they loved it; that’s how I became interested in the gym. When we went on vacation I asked her if she would send me some workouts for them because they went twice a week and would miss training; and of course she remembered to send them. Keep motivating and inspiring your clients with your unique wit to achieve their goals.

See You Crew
Tomeka M

Source: Google