★ 5

Source: Google

★ 1

Source: Google

★ 1

Source: Google

★ 5

BK helped me find my love for movement again and I am forever grateful. I have been a member for a little over a year now and I have nothing but nice things to say!! After every class I feel rejuvenated and energized. Thank you for such a special place!

Source: Google

★ 1

The customer service at this place is horrible and if I could give zero stars I would. I completed a private class w/ Katherine which went well. She was great. Afterwards I was told to do another private class because she didn't get to show me everything due to a group being scheduled during my private. I chose not to pay another $100 because that was on them with scheduling and not because of me. To add, I was never told that I would have to complete 9+ classes before taking other classes. And because I know they will respond to my review, I understand safety procedures, etc. So no need to reply and tell me what I already know.

I called a few days later because I had questions before signing up for classes. I was calling for hours and no one answered. Someone eventually texted me which I thought was annoying bc how do you have a receptionist that can you text but don't answer the phone. Anyways, I was able to get a few questions answered via text but still wanted to communicate with someone directly. The biggest turn off was the receptionist attempting to charge my card for a service without my permission and then asking me to send a picture of my card. Thank God I had my card locked because that was unprofessional and did not give her the ok to charge my card.

I then called to attempt the address my concerns with the issue of my card attempting to be charged without my permission, along with wanting to ask some other questions about classes, etc. The lady that answered the phone was rude. She interrupted me every time I was trying to either ask a question or explain something. She was so unprofessional and rushed me off the phone, saying that she or someone will call me back. I never received a callback and didn't care to at this point because I decided to just go elsewhere.

I did find another Pilates place with better hospitality and will be going there.

Source: Google

★ 5

I have been coming here for over a year now, and every time I leave, I feel so much happier and better. The instructors are all SOOOO beyond kind, knowledgeable, professional, and upbeat. BK welcomes beginners and experts. I recommend this studio to anyone I can in and outside of the city. BK has become a staple in my fitness routine and without it I would not be complete. Love it so much!

Source: Google

★ 5

I absolutely love the Southend location. Becca, Faith and Amani are my favorite instructors and they always provide a quality class. I know if I see Becca or Faith they will challenge me + Amani is super sweet with a fun workout. Overall the studio is beautiful, welcoming + my home away from home. Couldn’t recommend more!

Source: Google

★ 5

I am new to pilates and very happy that I found BK Pilates. Took one private class and then booked 10 group classes, having a good feeling that this will be my favorite workout. I do appreciate calm environment and absence of microphone, that way I am not stressed out about not understanding the instructions.

Source: Google

★ 1

I was considering joining until I spoke to someone on the phone with a bad attitude. Extremely sad because I was looking forward to potentially joining and supporting a small business.

Source: Google

★ 5

I am so glad I found BK Pilates, I absolutely love coming here. The studio is always clean, the instructors like to challenge you but are always helpful if you need assistance. Special shoutout to Lexi and Becca, they are the best :)

Source: Google

★ 5

Best Pilates studio in Charlotte! Love how dedicated the instructors are and the convenience of it right off of Bland

Source: Google

★ 5

I have been attending classes here for 2 years now & I absolutely love it! I appreciate the attention to form and I have never been stronger. By far the best Pilates studio in CLT

Source: Google

★ 5

I've been taking group classes and I LOVE every single moment. The classes are tough, but rewarding.

Source: Google

★ 5

Best Pilates studio in CLT!!

Source: Google

★ 5

Just the best - a beautiful studio with excellent instructors and a variety of classes for all levels.

Source: Google

★ 5

Best pilates studio in Charlotte and one of the only ones that actually is Pilates. I’ve been going to classes for 6 months now and am seeing such great results in my strength, ability, and my muscle definition in my arms, legs and abs!

Source: Google

★ 5

I had my first 1:1 private training today and Becca was great! I’m super out of shape and she was patient, informative, and supportive. Can’t wait for my next one!

Source: Google

★ 1

Customer service was horrible. The instructor was unprofessional and rude . Nope!!!

Source: Google

★ 5

Love working out at BK! The instructors are great and the classes are challenging and fun!

Source: Google

★ 5

In town for a conference. This place is GREAT!!!

Source: Google

★ 5

The best place in Charlotte to work out. All the teachers are knowledgeable and helpful! Best shape I’ve been in my life. Closing in on 1,000 classes. Looking forward to the next 1,000.

Source: Google

★ 5

I started going to BK Pilates over a year ago when I was pregnant with my second. It has been a game changer both physically and mentally for pregnancy and postpartum. All of the instructors are wonderful - they are kind, welcoming, and skilled. Each class is challenging and unique, and will kick you into shape if you can go consistently. Each class also incorporates stretching and other feel-good moves. I will be going here for a long time!

Source: Google

★ 5

I’ve been a member at BK Pilates for a couple of months now. I was a complete newbie, but instantly fell in love with Pilates. I took an intro class with Becca, and she was so patient and kind in teaching me how to do the moves correctly and how to use the machine. I then went into group classes and have really enjoyed all the different instructors and class types. There is a major focus on form, which I really appreciate, and I always leave class in a good mood. I would definitely recommend BK Pilates.

Source: Google

★ 1

Racism at its finest! Becca did not want to help the people of color in the class instead she instructed them to look at the person next to them for guidance.

Source: Google

★ 1

Tried to get in contact with management multiple times about canceling membership, would not provide any proof of my signature when it came to their terms/policies. The owner simply stopped answering and still charged me.

Source: Google

★ 5

I've been going to BK pilates for a little over 4 months now and its the only workout I've ever been able to stick to. The entire staff is amazing and the workouts stay interesting and challenging. love love love it here (extra points for the studio dogs)

Source: Google

★ 5

I’ve been going to BK since last July, immediately fell in love with it! It’s the perfect workout and I saw a change in not only my body but my mindset in weeks. I love the variety of classes and the small class sizes. The instructors make it a supportive, inclusive and fun environment, no class is the same but they are all awesome!

Source: Google

★ 5

Favorite Pilates studio in Charlotte! Each instructor is wonderful and takes the time and puts in the effort for newcomers and regulars. As mentioned on both the website and ClassPass, grip socks are required for your safety so expect to bring your own or purchase in studio. Additionally, plan ahead for parking and arriving to the studio on time as it is only fair for both the attendees and instructors once class has started. Can’t say enough positive things about BK!

Source: Google

★ 5

THE BEST PILATES REFORMER STUDIO IN CHARLOTTE! Absolutely love taking privates with Meredith! She's amazing and helps you learn mind body connection which is so important. Highly recommend!!!

Source: Google

★ 5

I have been taking privates with Allie for a little over 3 months and going to classes almost every other day of the week. It is easy to want to work out at BK Pilates! Everyone is so welcoming and you leave feeling like you have had the best workout. It’s also great that they have two convenient locations that are both beautifully designed! Finally-they have a great owner, Meredith, who cares about her instructors/clients and it shows!

Source: Google

★ 5

Source: Google

★ 5

I went to visit Charlotte for a week and was looking for a pilates studio and found BK Pilates. Coming from Miami, we have great pilates club and I was not sure if I was going to get the same experience. Went for a Saturday morning class and completely exceeded my expectations. If you are in the CLT area and love pilates, ill definitely recommend to go❤️

Source: Google

★ 3

Management was not very organized and constantly changing appointments on the private sessions or saying they would call back and never did. I found a different studio and I am much happier. As far as the studio itself, it was clean and equipment was in good shape.

Source: Google

★ 5

I had never done Pilates before and now I can't imagine life without it! The studio is great, Meredith is an awesome instructor, and these workouts are how I love to start my weekdays. I have learned so much and have gotten amazing results. Highly recommend this place for anyone who does pilates or is new to pilates!!

Source: Google

★ 5

As a Pilates first timer this year, I have grown to really love the workout and give all credit to BK Pilates CLT! I was apprehensive at first because I was unfamiliar with the exercise - but Meredith creates a supportive, challenging, and empowering environment. I look forward to the many classes ahead, and recommend this to anyone looking for a great workout to strengthen their body and mind!

Source: Google

★ 5

This is the first time I’ve ever tried Pilates and Meredith really understands how to support your learning but also push you. I always feel both challenged and motivated after every class. Would definitely recommend!

Source: Google

★ 1

I purchased a Groupon for five classes at this studio and then received an email from the owner that I had to pay an additional $55 for an intro class before being able to use the Groupon. This additional class and subsequent fee was not mentioned in the Groupon and I cannot help but feel that they tried to trick me by failing to mention that. The lack of transparency does note bode well. They were also unwilling to provide any customer service for me even though the mistake was on their end. I will be taking my business elsewhere and would recommend that you think twice about working with them as well.

Source: Google

★ 5

Beautiful studio, great instructors, and a great workout. I will definitely be back!

Source: Google

★ 5

Meredith and Marina are absolutely amazing. They have created a community where people create connections, make jokes, and laugh all while challenging their body and mind. Think “working out with your best friend who always pushes you to do 2 more reps”. Very thankful to have found BK Pilates.

Source: Google

★ 5

I am brand new to the Pilates game and had no idea where to start but bk Pilates has been such a great experience! After 2 private sessions with Marina and group classes with Meredith, I really feel like I’m learning quickly and they have made it so easy! They are so great and truly know their stuff. I absolutely would recommend to anyone.

Source: Google

★ 5

Meredith is an excellent teacher, with great knowledge of the Pilates Method and the reformer! The studio is beautiful and extremely COVID safe. Meredith will provide individual suggestions when you need it, so you can improve your form. I got a great workout, with a wonderful teacher in a beautiful studio!

Source: Google

★ 5

BK Pilates is amazing! Meredith is a wonderful instructor and the studio is beautiful and clean! Anyone can take this class and get a great workout. Taking her class has helped me regain strength in my bad ankle, and is great for anyone that is also coming back from an injury and looking for something that will not be to hard on their joints. I started seeing my body transform, becoming more lean an toned after about a month of taking her classes. Would highly recommend to anyone!!!

Source: Google

★ 5

BK Pilates has been such a treasure to find, I immediately became a member. The studio is beautiful, clean, and welcoming. Meredith has been fantastic and I would absolutely recommend BK Pilates!

Source: Google

★ 5

Great instructors & challenging! I leave every class sore the next day which is great!

Source: Google

★ 2

I was very excited about trying this place. I've been doing reformer Pilates for 7 years and was looking for a studio when I moved to Charlotte from Houston in March. I was so excited when I found this studio so close to me and so I bought the new customer 3 pack so I could try it out. The studio was supposed to be opening that week for live classes but the opening was postponed due to covid and the classes I scheduled were cancelled.
2 months later I go to check on the studios opening and to my surprise it is open. I had signed up for their email updates but never got an update. I went online to schedule a class but the 3 classes I purchased showed expired.
I contacted the studio to see what was going on and was informed that the studio had been open for 1 1/2 months and that I couldn't use the classes because they they expire 30 days from the date of purchase and there were no exceptions, even if the studio was closed for part of that time.
I understand many businesses are struggling right now and the need for policies and rules for businesses but this was a big disappointment for me. I just wanted to take their reformer classes. COVID has added complications to most people's lives and forced everyone to be a little more flexible but apparently not this studio. I wasn't trying to get anything for free and I was just hoping to be able to use the classes I purchased. I didn't no show for any classes, didn't receive an email saying they were opening, etc.
It's very disappointing that this NY based chain came into Charlotte, sure smaller city, but doesn't see the importance of placing the same value of community as other local studios. Still sad about this but luckily there are other studios!!

Source: Google

★ 5

Awesome class with great instructors Marina and Meredith were very attentive to clients and made sure everyone in class felt like they were one on one... I’d definitely be a repeat client 👍

Source: Google

★ 5

Source: Google

★ 5

Great studio! Clean and modern! I always leave feeling great!

Source: Google

★ 5

Meredith’s classes at BK Pilates have awoken a sense of love for working out again! I love this form of exercise and can’t wait to continue growing through it.

Source: Google

★ 5

BK Pilates has changed me! I was in a rut with my fitness routine and Meredith turned it all around. She’s energetic, encouraging, challenging to just the right level and a wonderful addition to the Charlotte community. So glad BK has come into my life and reminded me to Be Kind to my body by getting stronger and making time for me.

Source: Google

★ 5

This is a great place to go whether you've ever done pilates or not. The location and parking are super convenient and the space is always clean and inviting. Meredith is a great instructor and she always makes sure you're sore after class the next day. I highly recommend trying pilates out here, it's a great way to take time for yourself or fun to invite friends to join!

Source: Google

★ 5

Love this studio and the owner Meredith is great! I had never used the reformer machine, so it is a different kind of workout for me, but I am definitely going to keep these classes in my routine. It's a great workout

Source: Google

★ 5

Meredith is exceptional and gifted at teaching and inspiring. I went into her studio for my very first Pilates class and left excited to go back for more. #lovepilates #lovebkpilates #bekind

Source: Google

★ 5

I tried this studio for the first time yesterday and I’m already hooked! Meredith, the owner, is incredibly friendly and welcoming. I can’t wait to keep coming back.

Source: Google