★ 5

The environment is pleasant with caring upbeat instructors. Love them all. They are always so helpful without criticism. And, we laugh which is forever helpful! Keep up the good work.

Source: Google

★ 5

Mycayla, last Monday Meaghen and I are so grateful to have this semi private class 6:30PM. Per studio policy when there is less than 3 clients you can cancel the class , but you CARE CLIENTs: Clients and business matters ! Your beautiful smile and your energy always shining this studio . We love you !👍👍👍🌹🌹🌹💕! Lihong Yu.
This BK pilate changed my body, I walk better , do Yoga better , dance better , I am looking forward to a new me. Thank you for all the beautiful teachers who shaping our body n bring sunshine to all of us 🌹🙏👏

Source: Google

★ 5

I started taking classes in October 2024 at BK and have experienced amazing changes in my strength and balance. The classes are challenging and fun and the instructors are top notch. I’ve taken classes by Abby, Mikayla, Adrianne, Kacy, Meredith, Faith and Katherine and love them all. I highly recommend BK- it’s a fitness game changer!

Source: Google

★ 1

The customer service at this place is horrible and if I could give zero stars I would. I completed a private class w/ Katherine which went well. She was great. Afterwards I was told to do another private class because she didn't get to show me everything due to a group being scheduled during my private. I chose not to pay another $100 because that was on them with scheduling and not because of me. To add, I was never told that I would have to complete 9+ classes before taking other classes. And because I know they will respond to my review, I understand safety procedures, etc. So no need to reply and tell me what I already know.

I called a few days later because I had questions before signing up for classes. I was calling for hours and no one answered. Someone eventually texted me which I thought was annoying bc how do you have a receptionist that can you text but don't answer the phone. Anyways, I was able to get a few questions answered via text but still wanted to communicate with someone directly. The biggest turn off was the receptionist attempting to charge my card for a service without my permission and then asking me to send a picture of my card. Thank God I had my card locked because that was unprofessional and did not give her the ok to charge my card.

I then called to attempt the address my concerns with the issue of my card attempting to be charged without my permission, along with wanting to ask some other questions about classes, etc. The lady that answered the phone was rude. She interrupted me every time I was trying to either ask a question or explain something. She was so unprofessional and rushed me off the phone, saying that she or someone will call me back. I never received a callback and didn't care to at this point because I decided to just go elsewhere.

I did find another Pilates place with better hospitality and will be going there.

Source: Google

★ 5

Amazing workouts & instructors! Lots of classes/times to choose from and all are great. So glad I changed over & joined. The best decision I made for 2025. Wishes I had done it sooner.

Source: Google

★ 5

Love this studio- classes are a good balance between challenging and accessible for people who may be new to reformer pilates!

Source: Google

★ 5

Meredith is a top rated, incredible instructor with years of experience and knowledge of Pilates. I have been fortunate to have privately trained with her as well as take group classes. All the instructors at BK bring a different style, approach and philosophy to the instruction. They tailor the classes to the particular goals of the client, while being sensitive to those with injuries and health issues. Meredith and her team are fun, energetic, outgoing and compassionate.

I’ve seen such a positive change in my strength, flexibility, and tone from going, and I would highly recommend it to anyone looking for a good one-on-one experience, or a group class. I am hooked for life!

Source: Google

★ 5

My happy place. I enjoy the workouts by the well trained instructors. I have made several friends through the classes which makes it more fun and always challenging. No two classes are ever the same and I like how you never know the workout before getting there. I like their new location in South Park. It is centrally located and has a lot to do around it. Studio is clean, spacious and new. Don't see myself doing pilates anywhere else.

Source: Google

★ 5

If you are looking for a pilates studio with no judgement and all support and community - BK Pilates is the PLACE! The instructors are so welcoming and meet you where you are and help their students get stronger every day. I am so glad I found BK!

Source: Google

★ 5

My favorite workout in Charlotte! The best instructors and community.

Source: Google

★ 5

I've been coming to BK since 2020 and just love it. Great instructors, great work out. Feels like a little community!

Source: Google

★ 5

I love BKPilates! My body changed so much after having two babies. The instructors at this studio have helped me rebuild my core strength & overall fitness. So thankful!

Source: Google

★ 5

Love this boutique pilates studio! Best shape of my life and fun while doing it!

Source: Google

★ 5

I love the classes at BK Pilates! The instructors are exceptional & teach challenging classes. Modifications are always offered. The classes are creative, safe & very well cued. I highly recommend!

Source: Google

★ 5

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★ 5

Source: Google

★ 5

I’ve been going to BK for almost 18 months now & am hooked. Truly I get grumpy if I can’t go at least 3 days a week lol I’ve never been into doing exercise but a few years after having my last baby decided I needed to do something & a friend recommended BK. I’ve never kept up with any kid of exercise as long as I have Pilates, and I’ve only ever been to BK. The instructors are challenging but give modifications if you need them, get to know the clients, correct form & are always coming up with new ways to challenge you. I know for a fact that I’ve never been stronger than I am now & am so grateful to BK! My fav instructors are Meredith, Kacie, Micayla & Abby but they’re truly all great!

Source: Google

★ 5

I’ve been going to BK for years now and I have to say-it’s my favorite studio. They continue to strive to offer creative and challenging classes and no two are ever the same. The teachers are top notch and the atmosphere is so welcoming and fun. Best Pilates in Charlotte.

Source: Google

★ 5

Love BKPilates. Started going when I lived in NYC and was so excited to when the studio opened in Charlotte. Love Meredith and and the rest of the South Park team! Only Pilates studio I’ll go to in the area.

Source: Google

★ 4

The teachers are all friendly and helpful. The space is clean, and the parking deck is easy enough to access. The equipment is new and well-maintianed. I would recommend BK Pilates overall.

Source: Google

★ 3

Source: Google

★ 1

Rude receptionist over the phone when I called ahead to inquire about a first class. I canceled my online booking and will not be going.

Source: Google

★ 5

Love this studio so much! The workouts are always challenging and the instructors do an amazing job at guiding you to make sure you have proper form. I always leave feeling so strong. They have built an incredible community at the studio making my time there that much more enjoyable!

Source: Google

★ 5

Highly recommend! I started as a beginner and have been getting stronger and feeling healthier. I love Taylor, Faith, and Amani, but honestly, every instructor has been great.

Source: Google

★ 5

Signed up for the yearly membership, never having done Pilates before and it has been so worth it. I look forward to every morning I go!

Source: Google

★ 1

Source: Google

★ 5

BK was the first studio I tried upon moving to Charlotte about 8 months ago. I have attended a class with most if not all of the instructors and they are all wonderful in their own way. The class times and locations make it convenient to schedule. The locations are clean, modern and aesthetically pleasing.

Source: Google

★ 1

If I could give zero stars I would. Disgusting business practices. I started an email communication expressing interest in a $75 intro class (which is absurd considering all intro classes elsewhere are free...). After very delayed communication from them, we landed on a date for the FOLLOWING WEEK (so not even within a normal cancellation window) and they then asked what the best number was to call me for my information. I hadn't had time to respond to the email because I was at a different (FREE!) intro class at Club Pilates (HIGHLY recommend them!!!). During that time, they took it upon themselves to go through their records and found a card on file from YEARS ago and charge it! I never approved or authorized this. I never agreed to these terms. After several days and MULTIPLE emails, voicemails, social media messages, they responded their policies are "on the board". How would I know what the policies on the board are? I'm signing up for an intro class so I've obviously not seen these. I also never signed anything agreeing to these! Absolute insanity. Slimy, slimy, slimy. I am sure the instructors are just fine. But STAY AWAY FROM THIS STUDIO. I should have listened to the other poor reviews. I've never seen a Pilates studio with such poor ratings and now I know why.

Still waiting on them to explain why they charged my card with zero authorization or approval.

Would also love to know why they feel it is appropriate for them to delete my comment on their Instagram expressing my frustration and asking for someone to contact me. Makes me wonder how many other frustrated customers they're probably are but the public won't know because they are covering it up.

EDITING MY REVIEW TO INCLUDE MY RESPONSE TO OWNERS RESPONSE:

Since I never got a response to the multiple emails I sent asking and since you're willing to answer here, I would LOVE to know where I ever gave any authorization to run my card or even provided my card information. We communicated over email about a POTENTIAL intro class. Nothing was ever confirmed, signed, or authorized. You pulled my card information from YEARS ago when I did a class with classpass. I never gave any permission to run any card nor did I ever authorize anything. So. Slimy. Still waiting on an answer. Have warned MANY people to STAY. AWAY. Unfortunate for your instructors because I'm sure they're fine but will suffer from terrible business practices. If safety is your top priority for clients, you wouldn't STEAL from them.

Source: Google

★ 1

Horrible customer service. I spent 45 minutes in traffic to get to the studio and was 7 min late and they wouldn’t let me take the class because you cannot be apparently you cannot be more than 5 min late and charged me a no show fee. There is absolutely no parking around this studio or else I would have been on time. I will not be returning and this was my first time trying BK Pilates

Also no where on there website does it say if you are more than 5 min late you may not participate in class

Source: Google

★ 5

I am loving BK Pilates! Kacie, Taylor, and Meredith are my 3 favorite instructors. I like how they don’t rush the moves and spend time getting in reps on each pose. They do a great job of stretch and strength in each class. Both studios are super clean and pretty which is always nice when going to class 😁Meredith always has fun parties and snacks and giveaways for her clients. The classes also go on sale a lot! I will be buying another package very soon!

Source: Google

★ 5

I LOVE BK Pilates - I’ve been going since the studio opened. Meredith and her team of instructors are top-notch and I am challenged every single class, and leave feeling stronger! The studios are beautiful and the BK community is amazing. Before BK, I hated working out and now I can’t go a day without my pilates fix!

Source: Google

★ 5

BK Pilates is the perfect place to support all the mental and physical changes of pregnancy. The focused movement provided my body relief from aches and promoted the physical changes during each trimester.

The instructors at BK Pilates provided modifications to promote safety at every stage of pregnancy allowing for continued participation in group classes all the way to 39 weeks pregnant.

Thank you BK for supporting both me and my sweet baby girl until she was in my arms 🩷

Source: Google

★ 5

BK is a fantastic place whether you are a beginner or advanced. Each instructor is knowledgeable with cues and modifications when needed. I appreciate the community and people who are so friendly. Highly recommend!

Source: Google

★ 5

I LOVE BK Pilates, it has changed my life! Sure, I've noticed great results in my body, but what it's done for my mind can't be put into words. The AMAZING and challenging workouts, instructors, and the community of people truly make it the highlight of my day. Give yourself several classes, especially if you're new to the Reformer so you can find your groove and get comfortable. Honestly, the best decision and gift to myself!!

Source: Google

★ 1

After visiting other Pilates studios, as a newbie, BK Pilates ain’t it. Faith is a great instructor but the studio environment was…dry and boring. No one was encouraged to speak to each other, which is why I prefer small group fitness, and I felt so lost because no time was taken to show me how to use the reformer. I also don’t appreciate being forced into buying grippy socks when they were not necessary. In ClassPass, they were recommended but then I pull up and you’re making it a requirement…mhmmmmm. This studio feels like they only care to take your money and not build community and actually care to help you progress.

Don’t bother with BK Pilates if you’re trying to start Pilates. They are better studios in the area that don’t have a dog in your face while working out (though I love dogs but like no)

Source: Google

★ 1

I had a class about a week ago with Faith. She’s a very sweet girl, and I have no qualms about her. You can tell she was simply doing as instructed. Now the studio and the owner on the other hand…..let’s talk about it. Firstly, when I came in and checked in, I was forced to pay for these overpriced socks that are supposed to support you but really do nothing. Please do not let them lie to you, you do not NEED grippy socks to use the reformer. You can do it barefoot. This isn’t my first rodeo with Pilates, so I just observed to see what they were telling people, and the fact that they would force people to purchase something when there was no disclaimer that we’d have to purchase socks (it simply said socks HIGHLY recommended) was extremely off putting.

Next, they do not do ANY type of safety tutorial. No hello, welcome to class, here’s what we’re doing today, They just start class. The instructor gave minimal demonstrations, we weren’t informed on how to use and change the springs, which I later found out is due to the studio forcing you to have a private lesson if you buy directly through them before they allow you in a group class. Please do not let this studio lie to you and take your money. You don’t need a private lesson first, and there are so many other amazing studios in Charlotte where you’ll receive quality instruction for much less, you won’t be scammed out of extra money, and you won’t be treated like you’re just another dollar to the studio. This studio was underwhelming, overpriced, and the workout was bland.

No culture or community whatsoever!

Source: Google

★ 1

I wrote this review also on the Class Pass app. which is how i found out about BK Pilates. But today 1/3/23 was my first time ever going to a pilates class. And even if I go to another one it will not be BK Pilates especially not the one in South Park. I had arrived 8 minutes late to the session due to traffic. I live 30 minutes away in concord. When I arrived to the session and walked up to the door I was greeted by harsh eyes that watched as I knocked on the door, and ignored by Alexis, the very rude instructor. Who tells me that I missed the Five minute cut off. Which isnt even mentioned on the class pass app nor is it mentioned online because I double checked. I am a female of color and I was looking forward to this class as a first timer. But I will never go back to BK Pilates in South Park. due to the rude treatment of one of their instructors. BK Pilates in south park is not POC friendly.

Source: Google

★ 1

Be very careful when signing up for classes. I thought six months ago at my initial class I was signing up for an 8–session pkg. instead and unbeknownst to me with no written contract, I had signed up for 8xmonth classes to be automatically decducted from my checking account at $149.00/ mo. When I tried to get out of obligation, owner told me “this is business”. I don’t use BK Pilates and have another $149.00/payment to BK. KB

Source: Google

★ 5

Just started and couldn't be happier. I am so out of shape and haven't exercised in year's. Meredith is so encouraging and you can tell she knows what she is doing. Also, the space is very inviting and comforting.

Source: Google

★ 5

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★ 5

Source: Google

★ 5

BK Pilates is the absolute best!! Meredith is amazing and always mixes the workouts up!! I have been working out my entire life and Pilates has been one of the most humbling experiences! It is like nothing else I have done, such as yoga, cycle, running, CrossFit…With that being said Meredith is so kind and understanding!! How could such small movements hurt so bad and make such a big impact? BK is also a very welcoming environment…it doesn’t matter how fit or unfit you are… trying something new is intimidating and BK Pilates is a safe place to start no matter your fitness level

Source: Google

★ 5

Just wanted to share that this Pilates studio is amazing and Meredith and Marina do an outstanding job. I had a baby 8 weeks ago and have been coming to studio for about a year. Meredith has been working with me now to get my core strong again after a c section. Her knowledge of the body and pilates is wonderful and can’t be beat. Do yourself and your body a favor and go to BK Pilates!!! :)

Source: Google

★ 5

Just what I was looking for! Clean and comfortable facility, the 2 instructors I’ve met so far have been very kind, helpful and encouraging! Classes are challenging but you can go at your own pace if necessary. Highly recommend!

Source: Google

★ 5

I’ve been taking private classes with Merideth for the past 3 months. I am so much stronger & feel great! After a year plus of COVID, I definitely needed a reboot & BK Pilates was exactly what I needed! I’m hooked!!!!

Source: Google

★ 5

I have been seeing Meredith at BK since November of 2020. I normally take private’s with her. She is a phenomenal instructor, I have taken Pilates for over 2 years and she is by far my favorite instructor. Her cueing is easy to understand to get your body into position. She can easily look at your form and know if it is correct. Meredith challenges you and also makes you feel strong and confident. I love to bring my friends to her, she knows all levels and can modify to your body. Couldn’t rave about Meredith and BK Pilates enough!!!!

Source: Google

★ 5

Source: Google

★ 5

I love BK Pilates Ive been going ever since they first opened, and now that there is a Southpark location i’m glad i have the option to attend either one based on my schedule and availability. Meredith and her team of instructors are great and I can’t wait to continue my pilates journey!

Source: Google