★ 1

1/10.
I don’t typically leave reviews. However, the way things are conducted here is questionable… When I called initially I was met with hostility by the front desk. I mentioned possibly signing up for an intro class with my friends because we are attempting to find a home studio that we all enjoy. The receptionist stated that “Intro classes are for individuals that want to join the membership” she then followed up that statement with “Are you interested in joining or is this just a chance to take a free class for you.” Flabbergasted by her interesting choice of words, I went on to state that “I am not sure if I would like to join the club, being that I have not taken a class yet…” We then proceed to schedule the class. Fast forward to nearly 3 hours later, my group is then told that we are being declined the intro class and we would need to schedule a group class for $250. While the price is not the issue, I do find it alarming that this “fee” was not initially mentioned. I will never attend this studio, nor will I recommend this studio to anyone.

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★ 1

A group of my friends and I wanted to try out the free intro class to possibly join. Mind you we can’t know if we’ll like it unless we try it out first. They offer a free intro class yet because it was several of us they want to charge $250 got a private studio. Why would we pay that if they offer a free intro class. The women on the phone kept emphasizing that the class is for those interested in joining the studio but how can we know that were interested if we have t tried it first free, an offer that they allow? Kind of doesn’t make sense.

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★ 2

The instructors and classes here are fantastic! They’re engaging and challenging, with an excellent teaching staff. I’ve found the management at the front desk to be less professional and not up to the same standard.

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★ 5

All of the instructors are very knowledgeable and make sure form is correct to feel the correct muscles.

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★ 1

If I could give a zero then I would give them zero stars. The staff is very rude. The manager Kasey yelled at me for signing up for a level 2 class and insisted that I not take it because it was too advanced. I had to fight to use the benefit that I already paid for. They are argumentative when you bring up complaints. The membership is over sold. Almost every single class has a waitlist and they just expect you to wait on them and hope you get a class. After their staff yelled at me, which is considered abuse in 48 states, Alaska, and Hawaii and I chose to cancel my membership, they refused to waive $100 cancellation fee. Imagine that you have to pay them if you don’t want to be abused. I’m not offering any feedback on things they can do better because they would have to pay me for that. If you are looking at taking reformer Pilates. I would encourage you to go somewhere else. JetSet Pilates has an intro promotion $89 for 2 weeks of unlimited classes, and if you still want to go to Club Pilates Midtown Raleigh after that, just flush your money down the toilet, that would still be a better option.

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★ 5

Shauna was great!!

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★ 5

Pilates is my therapy/mental/body connection. The instructors are always challenging, engaging, and present. I love coming here!

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★ 5

Great Pilates class this morning. Ashley is a wonderful instructor. She provides guidance gently. Hope she will be back at Midtown Pilates soon. Highly recommend Ashley!

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★ 5

Her class is a “ no miss” class for me! Like ve her❤️

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★ 5

Absolutely loved today’s intro class. Beth did an amazing job at making everyone feel nice and comfortable. Definitely a 10/10 experience !!

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★ 5

Mandy is great for a class that is fun and demanding at the same time. I take either her level 2 or control class every week.

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★ 5

First time trying Pilates. Loved it! Sarah was great, very patient, extremely knowledgeable. Studio very clean,(smelled like a spa), well spaced and organized

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★ 5

Very gifted and motivational instructor. Always varies the workout, gives super and helpful direction.

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★ 5

Mandy is 🔥🔥🔥🔥🔥

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★ 5

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★ 5

Love Holly's classes! She brings the creativity and energy.

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★ 5

Love my classes with Beth
Challenging but fun

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★ 5

Love him!

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★ 5

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★ 5

Beth always brings a good workout!

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★ 5

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★ 5

Beth is a super instructor. She tries so many new positions with me. The studio is always clean, friendly staff and most welcoming.

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★ 5

Holly is an awesome Pilates teacher. Clear instructions & challenging classes. As well as a helpful & encouraging person. I enjoy my workouts at club Pilates.

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★ 5

Riley’s classes are always well thought through and flow seamlessly. She is very consistent and always attentive

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★ 5

Started my Pilates journey about 3 months ago and I am really enjoying it. The staff and instructors are amazing and very encouraging, and the facility is very clean. I am so glad I signed up.

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★ 5

Great instructors!

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★ 5

Love this Suspend class. Iduma is motivating and demonstrates moves. Great way to start the weekend.

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★ 5

Pilates has done wonders for my back! Prior to starting Club Pilates @Midtown I had a standing appointment with the chiropractor. Since starting pilates three years ago, I have not had a single appointment with the chiropractor. Great facility, instructors and staff!

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★ 5

Lovely staff and instructors! Love visiting CP midtown!!

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★ 5

I loved the variety of exercises and the strength training! Energy was great!

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★ 5

Absolutely love Club Pilates. Pilates has made ALL the difference in how I feel physically and even mentally. Beth, Holly, Iduma, and Mandy are my teachers. They are wonderful... Can't praise them enough! They care so much about their craft. Awesome instructors.

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★ 5

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★ 5

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★ 5

Great workouts with amazing, supportive instructors. I have really enjoyed the feeling of getting stronger through Pilates, and Club Pilates is the perfect place to start or continue your journey to good health.

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★ 5

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★ 5

Allyson is AMAZING!!! Love her enthusiasm and coaching style. She pushes you to discover what you can do:) #pilatesbingo #Midtown Club Pilates

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★ 5

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★ 5

Seana is an excellent instructor . Enjoy starting my weekend with some exercise. Today, we did arms 💪🏾🫡. I did some new exercises. Class was GREAT!!

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★ 5

I've never had such a positive relationship with exercise until I found Club Pilates! It never feels like a chore, and I actually look forward to every class. I love Club Pilates Midtown and am excited to be a member for years to come!

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★ 5

I love CP Midtown Raleigh! Kasey, the manager, is on top of it and I’ve enjoyed all the instructors classes

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★ 5

Seana was amazing and made class so much easier. It was such a great workout

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★ 5

Beth is a knowledgeable and caring instructor. She explains each exercise in terms of its impact. She makes sure she knows of any injuries or special situations to help clients make the most of the class , adapting it to their need. During “legs in straps”, she puts on slower music and turns out the main lights - a great way to end the class. She is very caring to all her students.

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★ 5

Loved Beth’s class!! It’s always fun and challenging at the same time!!

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★ 5

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★ 5

Fantastic pilates studio! Instructors and classmates are so welcoming to all bodies and abilities. Instructors are knowledgeable and helpful in making modifications as needed. 100% recommend!!!

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★ 5

That my happy spot!!

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★ 5

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★ 5

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★ 5

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★ 5

Awesome workout!

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★ 5

Phoebe is a great instructor. She took time to demonstrate the different exercises and her instructions were clear. She also would repeat the instructions. Sometimes it’s hard to hear and focus when you’re changing positions and equipment and also the music can be too loud. I did not have those issues in this class with Phoebe.

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★ 5

We love Seana!

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★ 5

Albert was great! He was thoughtful and encouraging! You could tell he had a ton of experience and he was is really in tune with the whole class.

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★ 5

The staff is always so polite and happy to greet me. I do private sessions with Sheila and she is the BEST!!!!

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★ 5

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★ 5

Love taking Madison’s classes at CP - especially the Control class! She makes it challenging and is always rotating in different movements to switch it up. She’s also motivating you throughout the entire class!

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★ 5

I did the 1.5 for my first visit with Pat and I really enjoyed it. My favorite part was the legs and the stirrups. Full membership totally worth it.

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★ 5

Mandy gives a great all around workout always.

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★ 5

Allison was awesome!! I will definitely be back

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★ 5

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★ 5

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★ 5

Holy’s 1.5 Flow class today was excellent- highly recommend ‼️

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★ 5

Beth is one of my favorite instructors. She makes class fun with her great sense of humor all while getting a great work out.

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★ 5

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★ 5

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★ 1

Instructors are good but their management and receptionist are incredibly rude. Makes me never want to book a class there again. I had checked I had no classes booked on Friday night for the weekend. Yesterday, I see a charge for $20 for a missed class I never booked. When I tried to explain this to them they said “you booked a class and maybe next time don't book class that you will not show up to”. I have reminders set for all my classes and I never got a reminder for this class either

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★ 5

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★ 5

Great workouts. Great people. Great location.

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★ 5

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★ 5

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★ 5

I loved it , the people there are so nice. The teacher made sure we all understood everything. 100% would recommend

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★ 5

Amazing and great place for practice pilates! I felt so relax after the first class. Congratulations!

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★ 5

Today was my first introduction to Pilates, and I loved it. Meredith gave a great overview of all the different area Pilates can target. It’s definitely out my comfort zone but the instructor was informative, helpful, and motivating will definitely try again!

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★ 5

Meredith was a great instructor she listens to boundaries,gave us alternative options and was overall amazing. The person at the desk was also nice and helped answer a lot of me and my family’s questions

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★ 5

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★ 5

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★ 5

This instructor is the best I am sure i am the oldest lady in my classes but Mandy never treats me like it She praises everyone and corrects you if need he without embarrassing you.

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★ 5

Wonderful class

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★ 5

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★ 5

Love Club Pilates and all their teachers but Beth is absolutely beat. She explains every step of what to do so you don’t miss a beat. She makes each session so fun that it flies by and you’re sad it’s over. I highly recommend you try one of her classes.

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★ 5

Pat is great. She explains everything so thoroughly and has lots of patience with those of us who haven't done her class that often.

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★ 5

Diane’s 1.5 Flow class was fantastic! Lots of new moves and challenges keeping it fun and interesting.

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★ 5

Mandy is a fantastic teacher. Midtown Club Pilates is so welcoming. Kasey is the best!

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★ 5

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★ 5

Mandy is one of my favorite instructors. She’s a clear communicator and really knows her stuff. I always get a super workout and have a lot of fun! I sign up for her class at every opportunity.

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★ 5

Mandy is a challenging and thoughtful teacher. I try to never miss this class and love her "Mandyisms" - Happy Friday's Eve!

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★ 5

Perfect class for me to begin again! Madison is great with getting the class centered and focused on well-being. Thank you!

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★ 5

Great as always!

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★ 5

Lucy is one of the best pilates instructors I’ve had over the past 4 years.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I really enjoyed the class with Minou. Even with it being a level one class, I always leave feeling as if I put in a hard workout.

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★ 5

Super helpful in making this comfortable and flexible for a n00b.

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★ 5

fabulous!! instructor is easy to hear helps you with everything !!! I think Mandy is the best instructor there ! Loved the class!

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★ 5

Love Mandy’s control class! My absolute favorite! ❤️

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★ 5

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★ 5

First time trying Pilates out. It was great fun!

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★ 5

Beth is an amazing instructor and ensures you take your session as seriously as you do. She brings a lot of humor to the session too. One of my favorite instructors in midtown. If she is on the roster and it fits my schedule, I go.

There are many wonderful instructors of course. This text asked me to rate this specific instructor and her sessions. So… there it is. She is terrific!

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★ 5

Love Club Pilates ! Mandy is a phenomenal instructor. She pushes you (gently) while making you laugh at the same time 😂. Never makes you feel bad if you need to stop to reset. 10/10 recommend !

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★ 5

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★ 1

Rigid & unempathetic cancellation policies. Spend your money at locally owned pilates studios

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★ 5

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★ 5

Riley was great. She explained everything well and made sure we were performing the exercises correctly. The exercises wer challenging enough for an intro class.

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★ 5

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★ 5

I just love the classes ! The instructors are great; very knowledgeable. I would definitely recommend taking classes here.

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★ 5

I always love going to Al's Suspension class on Monday morning! He is so positive and encouraging no matter your skill level. I always feel like I get a great workout in and improve strength in my practice!

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★ 5

Beth ran the introductory class and did a wonderful job explaining everything and keeping us motivated and in correct form. Would love to take the regular classes with her.

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★ 5

2 years into this studio and it has been fantastic for my physical and mental health. All the instructors are excellent but I’m a regular taker of Dianne & Beth’s classes and they are always top notch!

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★ 5

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★ 5

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★ 5

Mandy is warm, kind and professional. Her classes are tough but she is friendly and encouraging, offering modifications for all levels.

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★ 5

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★ 5

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★ 5

Diane is great! Always a fun class and great workout!

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★ 5

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★ 5

I love love love Mandy’s classes!

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★ 5

Mandy was a fantastic teacher

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★ 5

I’ve been taking classes at club Pilates midtown Raleigh for about a year now, and I am obsessed! I feel stronger and healthier, and CP is such a welcoming and encouraging environment. I regularly take classes with Beth, Al, and Phoebe and I always leave feeling refreshed and stronger!

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★ 5

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★ 5

Pat is my favorite teacher at midtown! I aim to go to her class every week if I can. Her classes are awesome and they fly by and challenge me in a fun way. She is always funny, tough, and quick to help us when we are doing something wrong. Love her!!

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★ 5

Every class is different. The instructors are knowledgeable and provide accommodations for injuries as well as modifications to add more challenge. The music adds fun to the workout. And there are always cute new items of athletic wear and always some on sale. Love Club Pilates Midtown.

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★ 5

I left with my lower back and backs of my thighs feeling better than when I came.

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★ 5

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★ 5

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★ 5

First time back in a year from an injury! So good to open up my heart!

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★ 5

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★ 5

Great workout!

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★ 5

The intensity of the exercises was good; great workout!

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★ 5

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★ 5

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★ 5

Great intro to pilates experience! Professional, friendly and knowledgable!

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★ 5

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★ 5

I usually take at least one class with Holly each week. Even if it’s the “same class”, she makes it different and challenging each time. She is encouraging, helpful and is a great teacher!

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★ 5

Center and Balance class is always a wonderful respite.

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★ 5

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★ 5

Great experience!

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★ 5

Great exercise and even better people! So much fun!

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★ 5

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★ 5

I believe that Holly knows so much about the moving human body, the joints, muscles, etc that she could easily teach in med school. She is always prepared, her collection of great exercises is endless and her classes are very interesting.

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★ 5

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★ 5

Loved this class & studio! Instructor was excellent

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★ 5

I loved the pilates class with Iduma i would love to take the class with her every time

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★ 5

Just had my first introductory class with Madison today!! I’ll be attending more classes soon!! This will be a great addition to my health routine!!

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★ 5

Madison was amazing!

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★ 5

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★ 5

Al is the best!

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★ 5

Love taking Pat’s classes!

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★ 5

Always such a fun and welcoming experience! I love starting my week with one of Albert’s early morning classes, he is awesome!

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★ 5

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★ 5

Thoroughly enjoyed intro class with Riley.

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★ 5

Great class! Good cardio & workout!!

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★ 5

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★ 5

Danielle was so great! Lots of variations from the normal stuff! Seeking her out next time.

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★ 5

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★ 5

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★ 5

Beth is the best!

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★ 5

Love Kerry! Such amazing classes.

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★ 5

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★ 5

Great class from Riley!

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★ 5

Madison is a real Pilates practitioner. She insures you understand the muscles to engage and how to properly execute each exercise. She offers you background on how Joseph Pilates came to use certain exercises and their intent which adds to the fun of the class and keeps you pushing forward.

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★ 5

Rebecca is my all time favorite instructor!!

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★ 5

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★ 5

I love that Beth changes up the workouts. You know you’re going to get new moves when you take her class. She brings great energy!

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★ 5

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★ 5

Renee is super and experienced and offered wonderful challenge while making class fun - in cardio sculpt! 🤩

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★ 5

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★ 3

Just wanted to give you a heads up about this place I tried out. When you sign up, they lock you into a three-month membership contract. The classes are always full, so it can be a challenge to secure a spot, especially if you work 8-5. Also, make sure to be on time – they're pretty strict and won't let you in if you're just 5 minutes late, no exceptions. I'm feeling a bit let down by all this and I'm definitely thinking of canceling my membership once the initial contract is up. Hope this helps you out before making a decision!

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★ 5

She made everything easy for a beginner such as myself

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★ 5

Riley was so fun and professional! She did an excellent job at introducing us to Pilates and the reformer!

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★ 5

Sheila is an excellent teacher with great attention to detail to ensure your effort and time is meaningful!

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★ 5

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★ 5

Very patient and subtle when he corrects your form.

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★ 5

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★ 5

Iduma deserves 1000 stars! She is the best Pilates instructor EVER!! She is so lovely to be around and challenges you in the most positive way. I don’t know how she gets me to smile during the whole class as I’m dying but I love it! I love her and her classes!!! Thanks Iduma for all you do!!

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★ 5

Love my Club Pilates!!!
Beth is the Bomb!!! Plays good music, turns down the lights for cooldown, tells the muscles you’re working, encourages you to work at your own pace, helps with your form, throws in some good jokes and just makes it a fun and enjoyable workout!!! I’m addicted to her class!!!
Casey is awesome as the receptionist too! She greets you with a bubbly smile and makes you feel so welcomed!!! I just love ❤️ it here!

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★ 5

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★ 5

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★ 1

I'm incredibly disappointed with Club Pilates. Despite not having attended a class in months, they continue to charge my card without my consent after already cancelling my membership. This is absolutely unacceptable and feels like a blatant disregard for customer satisfaction. Ive tried reaching out to resolve the issues but have gotten no help or response (ive called over 40 times and have emailed them). I expected better from a reputable establishment. I will never go back and advise others to do the same. Not to mention the incredible rude and unprofessional staff members DO NOT SPEND ANY MONEY HERE!!!!

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★ 5

I’ve enjoyed this past month attending I’ve had a total of three instructors Beth, Holly and Riley they all have a unique style but I loved the center and balance class with Beth 😊🫶🏼 definitely recommend especially if you want to exercise while recovering from a spinal injury. Just make sure to express those concerns in the beginning of the class to the instructor.

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★ 5

I have loved every class, all the instructors I’ve had for my level 1 classes, Riley, Madison, Minou, Holly, and Pat, have taken their time to make sure I am always in correct form and are very polite! I always recommend them 🥰 -Maria Denisse

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★ 1

If I could give 0 stars I would. I do not usually leave business reviews unless the situation is very bad. I purchased monthly classes from this studio and attended for several months before I needed to freeze/cancel due to relocating and a medical issue. I called and emailed (provided written confirmation of the need to freeze the account) and was ignored and essentially stolen from, over $500 charges in membership fees and I have not attended one class in over 4 months. Riley (store manager) refuses to return my calls. I have had phone calls with other store associates and each person has been extremely rude and condescending to me. I have filed a claim with the BBB against this studio and hope this review warns others. I have also filed a claim with my banking institution. I see other consumer reviews noting similar patterns; this is just not fair to the community.

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★ 2

When i first join pilates i was very happy but toward the end the same enthusiasm was not there anymore. Sign up for full membership which was good because I was getting at 4 classes a week . The cath was to search for your as early they are availiable otherwise you won't t find any. Dislike the fact you have to wait to give them 30 days notice in order to cancel for your membership although you have given them a head up early . Got up a day was not feeling well and was so sick and could not attend the class that day . Called to be remove from the class which they did but mark me as no show no call and they charged me .The excuse was it has to be an emergency 🤔 and this how instructors get paid . This was so disappointed becuase we all human and don't know what day to day life reserve us . I had to cancel the remaining classes that I have booked ahead with them although this month is already paid and currently waiting for the membership to be cancel.

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★ 1

I paid my application fee with this store and expressly told them that I would not be starting immediately but I would have to wait about a month or two because of some health issues but I would come back to start classes later. Instead of accommodating me like they initially said they would, they stole money out of my bank account. They stole $200 out of my bank account. After I spoke to them again and told them. I'm still going to start classes but because of health issues again. I had to wait about 4 more weeks. They agreed, then continued to try to collect the money without meaking classes and also did steal money out of my bank account. I don't even know how they got into my bank account. Because I did not give them my bank account information. They are.
Deplorable.

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★ 5

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★ 5

Love it here. Hard work but it's fun ...Erin is the best‼️

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★ 3

The instructors/staff are experienced and friendly. Pilates in general is a holistic and mindful workout that I enjoyed. However, docking a couple stars because it's hard to register for classes and they use shady gym business tactics.

It's nearly impossible to sign up for classes within the next couple weeks. You have to add yourself to a waitlist, often finding out that you've been added to a class 12 hours before it starts. Otherwise, you have to book multiple weeks out.

They lure you in with a free 30 minute trial class. At the end of the class, they offer you "discounted" membership rates, but the catch is you have to sign a 90 day contract and, after that, in order to cancel you have to provide 30 day "written" notice. I have an injury that I later learned does not work well with Pilates. Obviously, the initial 30 minute course doesn't provide you much opportunity to determine if the workouts will be a good fit. A month into my 90 day contract, I asked if I could cancel early because I learned that Pilates isn't good for my injury. I either had to pay $100 to cancel early or provide a doctor's note. I opted to pay the $100 because it seemed easier than the headache of getting a doctor's note and sending it to the Pilates studio. I recommend that they get rid of their gimmicky tactics so that people will feel better about joining the club and seeing if Pilates is a good fit for them.

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★ 5

This place is great. I am a runner and wanted something different to add to my working out. This has been a great addition. The staff is absolutely amazing. Pilates with the reformer is the best!!

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★ 1

Took a free intro class and hated it. The equipment is kind of fun to play with, but the aggressive marketing emails and texts out the gate were a big red flag. The intro class was not challenging or fun at all, didn’t feel like a workout at all, and they don’t let you try a real class without committing to a 3 month minimum membership.

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★ 5

Club Pilates is great. All the instructors are wonderful. I love the strength I have gained by doing Pilates.

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★ 5

Great workout. Instructors are awesome !

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★ 5

I started at Club PIlates about two months ago and I already feel way stronger. The classes are awesome and the instructors are ALL amazing!! I highly recommend this to anyone, of any age!!

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★ 5

I’ve done yoga for years and after recently moving to Raleigh have been on the hunt for a new exercise studio. I’ve never done pilates before coming to this studio and have enjoyed every class! The studio is super clean and the teachers are all lovely. Definitely recommend if you’ve never done Pilates and are interested or if you’re a Pilates pro looking for a place to practice.

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★ 5

This is my happy place!

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★ 5

Love this studio! Great instructors and game changer for my work out routine!

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★ 5

Pat, Al, and Beth are the best instructors!!

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★ 5

Love love love Club Pilates! Amazing place, amazing workout and amazing instructors! Pat’s the best 🤗

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★ 5

Pat is a strong narrator of what to do and how to do it correctly! She really knows how to help us modify any exercise needed.

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★ 5

Love! Great classes and instructors!

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