★ 2

Loved the instructors and the different personality that each one had. You could truly choose who you wanted to see based on how you were feeling. I thought this added a nice touch. I loved the little clothing store in the front and sense of community. When you came in the front desk knew you by name. I was a member for a year but had to move. Moving is expensive so I asked if I could have my membership canceled but I did it too late in the month. I really needed those funds to move. Make sure you strictly abide by the contract as there is no wiggle room, even for long term members. Ultimately, I was left with a bad experience which is unfortunate.

Source: Google

★ 1

Source: Google

★ 1

My experience at Club Pilates has been beyond frustrating. This is the first bad review I have ever written in my life, but for the sake of others, I need to warn you. I actually enjoyed the classes, but eventually they became too hard to get into as there is almost always waiting lists. I canceled my membership in person, and months later I noticed they kept trying to bill me. I called the club multiple times, and the employees on the phone never knew what to tell me, or knew the cancellation process. They always said somebody would call me back. After lots of phone tag eventually, somebody asked me to send an email to confirm, which I did. The next day, I got an email back from Grace, still not confirming what I requested in my prior email (my cancellation!) After speaking to the Grace on the phone, she informed me that she will not cancel my membership unless I pay almost $200 (even though I sen an email that was disregarded.. see photo.) This is beyond WILD, after the multiple in-person, phone, and email cancellation requests I have done. It's an issue of moral and ethics, and I can't imagine running a small business this way. Especially a business that supposed to be built around empowering women. On the phone, I was completely disregarded, and when I explained how frustrating this process was, I was basically told too bad, I still need to pay, and they will just have to make sure their employees are retrained on this process to let future clients understand what they need.

Source: Google

★ 5

I love Pilates for the good it does for my body. Here is a place I can get good instruction and feel safe to push my limits without injury

Source: Google

★ 5

Absolutely some of the best Pilates and community I've ever had! Adrienne is amazing, I've never felt stronger, braver and excited about FUNctional movement! I always walk out of her class shaking just the perfect amount!

Source: Google

★ 5

Source: Google

★ 5

Absolutely love my workouts here! The instructors are fantastic and I always leave feeling strong and accomplished!

Source: Google

★ 5

Love the studios, staff, and instructors! I’ve never felt stronger :) 10/10 would recommend Club Pilates to everyone!!

Source: Google

★ 5

The only routine I can stay consistent with. I love feeling stronger with every class and the instructors are the best :)

Source: Google

★ 5

I started in January with severe pain in lower back and weak fro breast cancer and chemotherapy. After 2 months of continuous classes I truly felt so much stronger. I am 51 and feel the best I have in years. I have been attending 3/5 classes a week now for 6 full months! The instructors are amazing as well!
Cindy Palmer -Quate

Source: Google

★ 5

I am sooooo pleased with this studio my results have been amazing the instructors are on point a special thanks to master trainer Enrica, I am more then pleased and when ever I have a problem I can always count on Jess to help me out with a friendly smile, my only COMPLAINT is : I should have joined here years ago Club Pilates 371 Lowes Mall Dr Winston Salem NC 27103

Source: Google

★ 5

Jess at the desk is always super helpful, and Enrica is a master teacher. Love this location and the employees!

Source: Google

★ 5

I have major love for Club Pilates! It has truly changed my life. I would highly recommend anyone looking not only to change their current physical health, but also their future selves. There are different levels of classes and modifications for those that may feel apprehensive about trying a class.
Enrica is the best instructor anyone could ask for as a health enthusiast. She has 40 years of experience and knows each of her students. Their safety and fitness are her number one goal. Sara, Adrienne, and others are phenomenal as well. I am so thankful I finally made the decision to join! It’s been an amazing 7 months for me! I look forward to many more.

Source: Google

★ 5

I've been doing Pilates off an on now for 27 years and this is the best studio I've ever joined. The studio is clean spacious, the staff is friendly, and the teachers are excellent. Every class is different, so I'm always challenged and inspired. Besides the workouts, what I love most is the positive energy you feel as soon as you walk through the door. Clients engage and cheer each other on (no competitive back-biting here!) Highly recommended!

Source: Google

★ 5

I love the instructors, class sizes, and the people at the front desk are always so lovely and helpful!

Source: Google

★ 5

A little over a month into classes and I feel amazing and see so many improvements in my body, mental health, and strength. Don’t question it, just try it

Source: Google

★ 5

Great studio! Clean, friendly, and helpful instructors.

Source: Google

★ 1

I was really enjoying the classes and they were a great fit for me. I’m hypermobile/very flexible and tend to do lower impact exercises for that reason, so had very high hopes for the studio. I likely would have stayed on for the foreseeable future.

However, at the end of my second month, I showed up EIGHT minutes late to a class I had booked weeks prior. I got a strange look from the receptionist when I walked in and told her my name, so I explained how it was my first time being late for a class and how I had just come from work (bad traffic). I asked if I could go in and join the class.

She said she’d have to ‘check with the instructor’ who apparently then said ‘no, it’s a safety issue’. They said I would’ve been let in if I had been FIVE minutes late. The receptionist didn’t apologize or offer to re-book me in another class or anything, so I just lost that class credit (or $22.25) completely. Basically, was treated like a second class citizen even though I’ve been paying this place $89 per month.

There is NO mention of this ‘policy’ in their contract, nor did anyone tell me about it when I joined. I’m completely floored. Luckily, they have apparently agreed to cancel my contract a month early, which is good as I otherwise would’ve likely contacted the BBB.

I’ll do business with companies that respect and appreciate their customers moving forward (and don’t get bent out of shape/shame you over THREE minutes).

Source: Google

★ 5

Excellent instructors and they make working out fun!

Source: Google

★ 5

Club Pilates Winston Salem is amazing! The feeling of being accepted happens right when you walk through the doors. You are greeted with a smile.

Source: Google

★ 5

Been here since December 22 and loving every moment as well as all the people and instructors.

Source: Google

★ 5

Staff and instructors are wonderful

Source: Google

★ 5

I recently just moved to the area, and was looking for a local studio with classes that were small enough to be personable, and I found it! I feel like the instructors give really good direction and work with everyone's level. I love Pilates to help with lower back pain, better posture, and mind-body connection. Highly recommend!

Source: Google

★ 5

Super friendly staff. Great scheduling options. Clean facility. Wonderful community. Best decision I made in 2022 and I hope to continue for a long time.

Source: Google

★ 5

I LOVE Club Pilates! It has changed my strength and flexibility in ways that I’ve never been before!

Source: Google

★ 5

Amazing place and amazing how my body fills so much better with this amazing experience.

Source: Google

★ 5

All the staff have been so wonderful in helping me book classes as gifts and troubleshoot issues with rescheduling/cancellations. Thank you all for your help.

Source: Google

★ 5

The classes are awesome. The trainers are professional and very nice. Everything is clean. I would definitely recommend this place

Source: Google

★ 5

LOVE THIS PLACE!!! EVERYONE here is so nice. Everyone made me feel so welcomed!

Source: Google

★ 5

What I like the most about this place is the staff, they genuinely care about making your experience comfortable. They try to help in any way and I appreciate them.

Source: Google

★ 5

This place is amazing!! I started here a few months ago never having done Pilates, and the teachers have been great! Definitely recommend!!

Source: Google

★ 5

Love my Club Pilates in Winston Salem!!! Great exercise that I actually look forward to!

Source: Google

★ 5

LOVE CLUB PILATES!!!! I honestly do....I come on average 6 days a week to take a class....no better way to start off my day. Gets me energized and clears my mind. Love all of the instructors: Enrica, Katie, Adrienne, Kelly and Jennifer (when she subs).
All of the young ladies up front at check in are super pleasant and helpful as well.

Hands down club Pilates is the best spot in town if you’re serious about Pilates and getting in shape.

Source: Google

★ 5

Love love love the environment and effectiveness of the work outs!

Source: Google

★ 5

Great work out. Not strenuous but I definitely feel and see the results after classes. Clean studio and friendly staff. 🥰

Source: Google

★ 5

Source: Google

★ 5

I love it! It's clean, small to medium class size and the staff is so supportive and knowledgeable. I started in February to strengthen my core due to back spasms. I'm no longer on medication and no spasms. I'm hooked now! I'd highly recommend, you won't be disappointed. The cardio class is my favorite but I enjoy them all.

Source: Google

★ 5

Fantastic. Wonderful, warm people. Just a terrific place to work out and spend time.

Source: Google

★ 5

Love this place. So glad they have re-opened. Teachers are great. They keep the studio super clean!

Source: Google

★ 5

Amazing workouts, 15 wonderful classes and counting, their instructores are awesome and the vibe is the best!

Source: Google

★ 5

Club Pilates is great! I’ve been going 6 months and have really noticed an improvement in my strength and ability to do the exercises. It’s also an enjoyable type of exercise in a kind and supportive environment. Highly recommend!

Source: Google

★ 5

Outstanding instructors, environment, members and classes! Anyone can do this, the instructors are great at providing modifications to make it more or less challenging depending on your needs! I love Reformer Pilates for the people and community! Wonderful way to tone! 79 classes and counting!

Source: Google

★ 5

I’ve been going to Pilates here since April, and I can tell it helping me with strengthening, toning, and balance. Every class is a little different and all the instructors have been great. They have also helped me with modifications that I needed due to past knee surgery.

Source: Google

★ 5

I joined Club Pilates a little less than a month ago and have been loving it! It is such an awesome way to strengthen, tone and stretch the body. The instructors are so knowledgeable and helpful too. Definitely recommend to anyone who’s interested!

Source: Google

★ 5

All my stars for Club Pilates!!! Best workout ever. I love the variety of classes and props. Helps with strength, toning, flexibility. Low impact. Instructors are highly trained. For every exercise they give you multiple options to suit your ability. Facility is spotless.

Source: Google

★ 5

I love this studio because the instructors and staff are all so friendly and knowledgeable! There's a great variety of classes and class times and other members of the studio are very supportive and fun!

Source: Google

★ 5

Fantastic experience, great people!

Source: Google

★ 5

I am a Pilates beginner and I can say that all the instructors are excellent and patient! They offer lots of variations for each skill level so I didn’t feel awkward or slow for being new and out of shape. They are super diligent about cleanliness especially during covid. I love Club Pilates!!

Source: Google

★ 5

Club Pilates is the place to go if you want an amazing full body workout in the cleanest place in town! I have no worries of germs here with the air filters, cleaning practices, etc. The instructors are so talented. I fell like I'm working out with a personal trainer even in a full class. I am challenged, but the workout is accessible for all! Highly recommend!

Source: Google

★ 5

Club Pilates is great! I love all the instructors, and they offer a variety of classes, so it's easy to try a lot of different ones.

Source: Google

★ 5

Amazing instructors. Clean facility. Great community of women. Absolutely love this gym and have never felt better!

Source: Google

★ 5

I love the ladies at CP WS! They are well trained and each instructor offers a different set of skills and experience. I love the amount of growth I have made in just a few months. Each class is a challenge and no two classes are the same!

Source: Google

★ 5

The studio is very clean and inviting. The instructors are friendly and knowledgeable. I love the CP App. It gives me class reminders and the goal tracker helps motivate me.

Source: Google

★ 5

Outstanding facility, knowledgeable instructors, lots of class options. Great low impact way to get back in shape!

Source: Google

★ 5

Wonderful studio. They are taking lots of extra precautions to enable members to work out safely. Studio is extra clean and instructors are wonderful. Classes are structured so anyone can participate, no matter the skill level. Great workout for beginners to those who are more advanced.

Source: Google

★ 5

Love this studio! Great instructors and very clean!

Source: Google