★ 5

Source: Google

★ 5

A great locally owned business providing quality equipment and a friendly staff.

Source: Google

★ 1

Source: Google

★ 1

I’m extremely disappointed with the lack of accountability shown by Sam Smith, ClubWorx owner. I reached out regarding a serious concern about member safety — specifically, the complete lack of shade during outdoor swim classes, which take place during peak sun hours when UV exposure is at its most dangerous.

While even the instructors position themselves in the limited shade available, members —mostly older adults — are left exposed to direct sun for the entire class. This raises legitimate risks for heat exhaustion, dehydration, and skin damage, including increased risk of skin cancer.

I sent a polite, detailed email directly to Sam Smith, and not only did he fail to reply — there was no acknowledgment of any kind. No follow-up, no plan, no concern.

If you value your health, your skin, or your family’s safety, I strongly recommend thinking twice before signing up for a membership at this facility. It’s clear that profit takes priority over basic member safety. Ignoring basic safety concerns from paying members is unacceptable. Installing a sun shade is a reasonable, affordable solution that most well-managed facilities already provide.

Source: Google

★ 5

Source: Google

★ 5

Staff and equipment is excellent.

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★ 5

Best in town

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★ 5

Great facility. Friendly staff.

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★ 1

They make it very difficult to end membership.

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★ 5

My daughter is going for swimming lessons, she liked it very much. Coaches are very good and the pool is maintained well. Me and my husband took membership for gym. We are doing very good. Classes are very flexible that we can attend whatever we like and perfect timings. Only thing is i felt Zumba class is little boring as they are teaching salsa than more of Zumba. Usually Zumba is fast paced, but in here it was very slow and boring.

Source: Google

★ 1

This place is inflexible when it comes to your membership. My medicare pays the membership for this place, however, they hold me hostage and forces me to pay privately under the initial one year period. Who cares how they get the premium, they get paid, they would rather hold you hostage than change the paperwork. FitOn Health is not honored if you are on your initial one year period. What a stupid rule since they can just change the contract to be paid by medicare. Their customer service is not good. I have waited for call backs which never came. Be aware of the rules.

Source: Google

★ 5

I love the outdoor pool is now heated. More group classes please. Water, too.

Source: Google

★ 5

Source: Google

★ 5

Great gym

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★ 4

The facility is generally alright, with some staff members particularly standing out for being helpful. Any time I have an issue I speak to Dominic at the front desk and he helps resolve the issue. He’s also given me a lot of insight into the personal training options that are available.

Source: Google

★ 5

Been going to this gym for the past 15 years and it does not disappoint. The prices are more than reasonable and they offer so many classes and the gym is spacious and clean.

Source: Google

★ 5

This gym is my second home, and the staff might as well be my second family—they’re that friendly! The group fitness and Yoga classes are top-notch. This gym has been a total game changer for me! I love coming between 9 AM and noon, but honestly, the main reason I joined in the first place was the amazing child care. It’s a lifesaver, and the staff there are so kind and attentive. Plus, the cleanliness here excels with how gross the kids and toys can be. I leave feeling stronger, and I can actually relax knowing my little one is in great hands. Highly recommend!

Source: Google

★ 5

I love ClubWorx! There is something for everyone regardless of your age and ability. Kaitlin C. is amazing; she was my personal trainer and she showed me how to use each machine to help me with my goals. She was very motivating and caring.

Source: Google

★ 5

Dominic is a great trainer! He takes his time showing you different exercises geared to your needs. Dominic is very patient and so kind. I intend to use all of the exercises that he showed me in my weight loss journey. Thank you Dominic!

Source: Google

★ 5

I love Clubworx. I have been taking classes from Heidi many years and she is awesome. Her Power Yoga class is the best way to end my work week. I do not dread going to the gym, it is something I look forward to. ❤️

Source: Google

★ 5

Great club. Year round pool. Exceptional training, class instructors. Best staff and wonderful people.

Source: Google

★ 5

CW staff are always so friendly and helpful. Lisa is the best!

Source: Google

★ 5

Good instructors, clean facility, good equipment. Lisa Frey is an excellent instructor. The SGT classes are great.

Source: Google

★ 5

Awesome atmosphere, great classes and instructors! Working with Gabby has been great - she teaches the proper way to do the exercises and why they help. I feel like Ive come a long way since I’ve started at clubworx and would 100% recommend!

Source: Google

★ 5

Lisa Frey is a wonderful ClubWorx instructor and proponent of healthy living and physical activity. I have been a student under her instruction for several years. Lisa’s classes always focus on a variety of exercises that benefit the whole body. She demonstrates all movements and makes certain all members use correct form and are safe. She has encouraged and supported me to get into better shape and she can do the same for you!
Thank you Lisa!
Martha Fish

Source: Google

★ 5

I joined ClubWorx about a year ago and an fortunate to have found an excellent trainer in Gaby. She has worked with me in strength training and conditioning and has improved my posture and overall health.

Gaby has taken the time to do research on any issues I have so she can make changes in my workout plan to address those concerns.

For example, my knees have been the biggest issue. Gaby took the time to watch how I move to notice I favor one side of my body over the other and why so she can change how I do workouts to maintain equal strength. She has also modified and/or added additional workouts for me to do at home to strengthen other parts of my body so I put less stress on my knees.

I think Gaby’s greatest strength is how well she listens to her clients, identifies issues, and comes up with a plan to make corrections.

I highly recommend and value Gaby and the ClubWorx team. With Gaby’s persistence, I’m looking forward to joining a few classes as I know it will help me toward reaching my physical health goals.

Source: Google

★ 5

Lisa Frey is amazing! The entire staff is very professional. Thank you!

Source: Google

★ 5

I've been a member of Clubworx for 4 months now. Everyone on the Clubworx team is friendly and available for questions or help. It's a comfortable, non-judgmental environment with lots of programs and services available. I joined primarily to find a trainer to help me get back on track and to develop a sustainable exercise program that would build strength. Lisa Frey has been amazing. She's patient, professional, and provides great support. Most importantly, she constantly adjusts what I'm doing to meet my individual needs and ensures that everything is done safely and effectively.

Source: Google

★ 5

After 40 years of working out at many gyms, this one is my favorite. The people are fantastic, the gym is clean, and there is plenty of space for everyone. Lisa Frey is a star trainer.

Source: Google

★ 5

This is by far the best gym I've belonged to. The varied classes and instructors are well planned and caring. Shout out to Lisa Frey for getting me to love kettle bells (well, not hate them as much), Mica for making every Monday worth, getting up for, Christine her gentle persuasion to keep strengthening my core, and Heidi for challenging me to keep working on that balance.

Beyond that, I have found this to be a place to make new friends. Hope to continue my workouts here for years to come.

Source: Google

★ 5

Source: Google

★ 5

I have been a member of ClubWorx since it opened. I love everything about the gym. Lisa Frey’s group strength class is one of my favorites. Lisa plans new workouts monthly and guides us to work out correctly and at our individual best. I enjoy yoga snd swimming. All the staff is friendly and available to help. The facility offers so many things. It’s a wonderful gym!

Source: Google

★ 5

Nice clean club. Friendly helpful staff!

Source: Google

★ 5

This is my favorite gym in the area and my favorite people to be around. The environment is perfect for family or whoever is looking to work. I would like to shout out a personal trainer here his name is Dom and he is always working above and beyond to serve the gym community!

Source: Google

★ 5

This is a wonderful community gym. Clubworx has so much to offer everyone at every level. The front desk employees are so friendly & willing to help. Trainers like John Chambers, Dom, Gabby etc are well trained and can handle any fitness level.
Management Deanna, Amy, Heidi, Ali, Jackie are all willing to answer questions to help with all the needs you have.
Great Water Aerobics instructors Sabrina, Kelly, Amy, Alma, Joan will give you a great workout in the pool.
Come to an open house & meet some of these people & and tour this beautiful, clean gym. You will want to join!!

Source: Google

★ 5

Sr classes have been challenging. John is a great instructor. Front desk staff are amazing

Source: Google

★ 5

I started with Clubworx earlier this year and my experience has been wonderful. I have never been a gym going person or understood the importance of working on muscles or strength. My personal trainer Gabby has been a great influence on bringing a balance to my life. She always explains to me why I am doing which exercise and what will be it's benefits. We do in body analysis every month to track progress and I have been able to lose around 10 lbs.
In addition to personal training, I enjoy the variety of classes that Clubworx offers from advanced yoga to Pilates to Zumba to sprint to creative mix of exercise forms. I truly enjoy the club and would recommend to anybody looking to transform the quality of their life. I look forward to going to the gym everyday even on my travel days. Gabby ends up providing me with custom routines on the days I'm travelling. So, I incorporate some movement in my day.

Source: Google

★ 5

Best gym around for everything from Dominic at the front desk to John Chambers’ Evolve classes. Something for everyone.

Source: Google

★ 5

I’ve been a member for about 10 years. Dominic is a fantastic trainer. He is conscious of making sure you are doing the right movements with free weights. I’ve been very pleased with his training.

Source: Google

★ 5

I love this gym. I have been a member for a very long time and they do nothing but improve. From the classes to training, to cross fit and nutrition They are there to assist. They have great instructors, the gym is clean, and the equipment updated. They even have two pools with classes and free swim. You can go whenever if fits in your schedule. They have get togethers for the members and also raise money for the community. It has a convenient and location in Fuquay is easy. They have a great smoothies bar for when your on the run. I have even done physical therapy in the same building. What more can you ask for? check them out!

Source: Google

★ 5

Clubworks is the best gym I have been in the last 30 years. They have all of the classes I need and the personnel is very professional, helpful and friendly. The front desk personnel is great, specially Bella…. I love this gym

Source: Google

★ 5

ClubWorx meets all the needs of a gym. Plenty of cardio machines and a great selection of weights, free and cable based. I recently signed up for personnel training to give my workouts a boast. My trainer, Dominic Dattolo, has really help me improve my core and overall strength. I would recommend him to anyone wanting to improve their workouts.

Source: Google

★ 5

Love the gym. They offer a wide variety of classes. One of my favorite instructors is Corrin. She made me feel so welcome and relaxed in my first yoga class and is the reason I kept taking classes with her and other instructors.

Source: Google

★ 5

Amazing, friendly, welcoming and professional staff! Great environment and family friendly!

Source: Google

★ 5

This is a very great gym highly recommended I went to other gyms but These people are more friendly.

Source: Google

★ 5

Great Gym👍🏻 always clean, the workers are very kind and helpful. The machines are great😁

Source: Google

★ 5

Love ClubWorx and all the employees! Heidi is an awesome instructor! Kind in her instructions but will push you to reach your top potential. Love her attention to detail so that you do not hurt yourself doing a move incorrectly.

Source: Google

★ 5

I love ClubWorx! Friendly and knowledgeable staff, always willing to help! One of my fav classes is BodyPump, taught by Heidi Maya. Heidi always encourages us to try harder and do better, while giving us tips on form and function.

Source: Google

★ 5

Friendly, all inclusive gym. The staff is knowledgeable, experienced and caring in their approach to classes and activities. It has a variety of classes to meet every fitness level. Instructors such as Heidi, Kelly and Deanna to name a few, are well prepared and make their classes fun and challenging for attendees.
Most importantly, the friendly atmosphere with other members creates a family type atmosphere that the other gyms I have attended seem to lack.
The equipment is well maintained and the locker rooms are the best in the area.
If your looking for an exercise home, try it, I think you'll like it.

Source: Google

★ 5

We've been Clubworx members for 7 years & have always been happy with our decision to join. Clubworx is a top notch fitness club. The variety & quality of the workout equipment (all new in 2022/23), the 2 pools (indoor & outdoor) & the basketball courts are all excellent & well maintained. The membership fee includes a plethora of fitness & water based classes to choose from. They also provide small group training, 1:1 personal training & cross-fit training at a very reasonable additional cost. The facility is very large & spacious in the various exercise areas & never feels crowded. The entire facility is well kept & very clean. And finally, the entire staff is great!

Source: Google

★ 5

I have been going to Clubworx for 15 years and have never considered leaving. The gym offers so many programs from small group training, personal training, group exercise classes and nutritionist or dietician services! The staff is friendly and the members are amazing!

Source: Google

★ 5

Clubworx and PAIGE are amazing! This gym is clean, has great energy to it, and has the best instructors. Being postpartum, I was really nervous about joining a gym because I wasn’t comfortable in my skin. Paige, one of the instructors, has kept me so motivated, and I’m down 20 pounds! Highly recommend joining if you’re on the fence.

Source: Google

★ 5

Been coming here for months! Amazing utilities and staff. Everyone is so helpful.

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★ 5

Childcare is affordable and dependable. Ladies are always attentive, kind, friendly, abd outgoing! Our grandson loves going. Thank you Ms Patti and staff

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★ 5

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★ 3

The gym is very clean and has updated equipment. The sauna is plus. The staff is welcoming. Dominic always greets when I enter.

Source: Google

★ 5

She is one of the happiest people I have ever known. She has a beautiful smile and that’s always nice to see first thing in the morning. I do believe she is the best front desk person that’s ever been at Club Worx. I didn’t think they could find someone better than Allie but they did!

Source: Google

★ 5

Meredith is an awesome member services associate in the early mornings.

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★ 5

Meredith is awesome and makes amazing smoothies

Source: Google

★ 5

When my alarm goes off in the morning, I usually don’t want to get up, but when I tell myself I’ll be glad I did because I’m going to Clubworx for a class, I get out of bed. There is always a choice of activities, yoga, strength training, swimming, machine workouts, cycling. I also can count on having knowledgeable and fun teachers. Heidi and Corrin are wonderful yoga teachers, each bringing their own style to the practice. Lisa is a great strength trainer creating varied workouts each week.
I particularly enjoy having the option of swimming in the indoor or outdoor pool.
The staff is always pleasant, the locker room is well maintained considering the number of members. I’ve been a member from the start(when it was Big Ape Gym) and through the years as names and locations changed. I’m very happy to have such a facility to keep me fit… and at my age that’s a wonderful thing.

Source: Google

★ 5

This is a fantastic gym. They offer a wide variety of classes and equipment. They also have personal trainers. Dominic is mine and he's the best!

Source: Google

★ 5

Awesome facility! Anything and everything you would want in a fitness center under one roof. Friendly and knowledgeable staff who are willing to work with you right where you are regardless of your fitness level. Dominic my personal trainer, designed challenging yet very effective workouts to help me achieve my fitness goals. His workouts rocked! ClubWorx addresses your total body, mind, and spirit.

Source: Google

★ 5

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★ 5

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★ 5

Good gym, good community. Only gripe is that they don’t stay open late on weekends

Source: Google

★ 5

Where do I begin, this is one of the best gyms I have ever been a part of. Not only does it have a variety of gym classes you can take but it has an array of gym equipment and all the gym necessities from an outdoor to an indoor pool and sauna. This gym is open convenient hours for you to take advantage of. The gym supports local events and fundraisers. I highly recommend this place for all Gym goers. #ProudMember.

Source: Google

★ 5

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★ 5

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★ 5

I love the locally owned community vibe here. It’s fantastic to have indoor and outdoor pool access so close by. We’ve had great experiences with the swim team, where both my children have built new confidence and a love of the sport. As a non-sporty gal, I am shocked to find that I actually look forward to my body pump classes all week! It’s a really clean and welcoming place. Happy we joined!

Source: Google

★ 5

Dom is that man

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★ 5

Dom pushed me to reach 16.5k s
teps on the stairmaster

Source: Google

★ 5

If you're looking for a gym that feels like a true community hub, this is it. ClubWorx tops the list of favorite gyms I’ve belonged to for its family feel. It’s the Cheers of gyms!

The gym is expansive with large cardio and weight areas and is kept clean. The variety of class options keeps things fresh and exciting, so you never get bored. Whether you’re into yoga, spinning, or high-intensity interval training, there’s something for everyone.

One of the standout features is the pool, which has been a life saver for me and my family during the unbearably hot summers. The smoothie bar is a great touch, offering delicious and healthy options to refuel. For parents, the on-site childcare makes it easy to fit in a workout without worrying about your little ones. My kids love it too!

What truly sets this gym apart is the absence of toxic attitudes. It’s a supportive and positive environment where everyone is encouraged to reach their goals. The sense of community and the genuine care from the family that runs it make it feel like a true neighborhood gym. If you’re looking for a place where you can thrive and feel at home, this gym is unparalleled.

Source: Google

★ 5

Not only a wonderful gym, but a great community! Very friendly staff and members, a non judgmental, welcome all type of culture and space. Tons of options for all levels of fitness and love the sauna!! Don't miss checking this place out.

Source: Google

★ 5

Love this gym! When we moved here we needed something that had everything for our family and this checked every box. My kids love the child care and both pools (indoor and outdoor), and all the equipment is exactly what we were looking for in a gym

Source: Google

★ 5

I absolutely love this gym. It’s clean, the classes are wonderful and the daycare has been great for my kids plus it’s affordable. Sauna is awesome as well. We never used the outdoor pool so we can’t speak to that!

The only downside is that there’s no afternoon childcare from 1-4pm but I plan around that.

Source: Google

★ 5

Before joining ClubWorx I was unable to workout for 11 months. I had very bad back problems & was in Physical Therapy for that time. I wanted to strengthen my Core to help my back & Heidi's class has really helped me. On her recommendation I started Yoga at ClubWorx as well. The combination has made me feel 100% better & I now take other classes. The instructors have all been fantastic & I feel like a new person.

Thank You ClubWorx

Source: Google

★ 5

I used Dominic as a personal trainer & I was blown away. Not only did I come to him with 3 herniated discs in my neck but he gave me exercises to strengthen the areas around that were causing the problem. For over a year and a half I have been in uncomfortable, pain. Dominic gave me exercises that helped me strengthen & use muscles I didn’t even know I had. After our sessions I felt stronger but most of all I am putting of surgery & feel so much more comfortable!
Job well done👊

Source: Google

★ 5

Source: Google

★ 5

Love the wide range of classes ClubWorx offers. Yoga variety, strength, body pump. Can find a class I enjoy everyday of the week. My favorite teacher/trainer is Lisa! Heidi, Christine. Clean facility, great equipment.

Source: Google

★ 5

We've been with ClubWorx for two years, and the swim lessons have been nothing short of fantastic. My kids started as beginners and recently moved on to the Sharx swim team. The instructors at ClubWorx are excellent – patient, skilled, and really great with kids. The lessons were always well-organized, and my children made tremendous progress. The transition to the Sharx was seamless, thanks to the solid foundation they built in the lessons. Overall, a great experience. Highly recommend ClubWorx for anyone looking to get their kids into swimming!

Source: Google

★ 1

The gym itself isn’t that bad but watch yourself with the contract. If you sign, you’re STUCK for a year. No exceptions. So if you’re ok with that then by all means go ahead, but just know you’re locked in.

Source: Google

★ 5

At ATI Martial Arts Midland, we've been using Clubworx to manage our students since 2017, and it's been a game-changer. We made the switch from Perfect Mind software because Clubworx offered a faster, more up-to-date experience with smoother overall management – all at a much more affordable price.

Here's what we love most about Clubworx:

Streamlined Student Management: Their system is truly state-of-the-art. It simplifies everything from enrollment and billing to attendance tracking and communication.
Constant Improvement: The Clubworx team is dedicated to ongoing development. They consistently release updates and actively seek user feedback to make the experience even better.
Top-Notch Support: We can't say enough about the Clubworx support staff. They've always been incredibly helpful and responsive, going above and beyond to answer our questions and troubleshoot any issues.
Overall, Clubworx has been a fantastic investment for Ati Martial Arts Midland. It's saved us time, money, and a whole lot of headaches. If you're looking for a membership management software that's fast, efficient, and affordable, with exceptional support, we highly recommend Clubworx!

Source: Google

★ 5

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★ 5

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★ 5

My husband and I have been members since 2014. We have made great friends there and really enjoy water aerobics.

Source: Google

★ 1

A gym that requires a contract is outdated. Plenty of other options. Don't join here simple as that. If you sign the dotted line you're locked in - period.

Source: Google

★ 5

Source: Google

★ 5

First time tonight my Child loved it

Source: Google

★ 1

Please be mindful with signing up with this place for a membership. 12 month commitment and you can't break free unless you have moved 30 miles or more. Make sure you read the fine print. Great way to teach locals a lesson lol.

Source: Google

★ 5

My daughter learned how to swim quickly. I was so impressed at my daughter's confidence jumping in the 5ft side of the pool meanwhile I panicked and she swam effortlessly.

Source: Google

★ 5

Attended the candlelight yoga lead by Cecilia Garama! Warming and all around welcoming
The young man at the front desk was helpful!

Source: Google

★ 5

Really enjoy coming here! It’s surprisingly not super crowded. I can always use any equipment I want. If anyone is super setting equipment, they always let you work a set in if you ask. Everyone I’ve encountered follows gym etiquette and is very friendly here. I never feel out of place in any way here. Equipment is clean and updated periodically too. The classes are tough but a great workout if that’s your thing! It’s close to my house which is a plus. Ignore the bad reviews, it’s a gym that functions like a gym should.

Source: Google

★ 4

I really enjoy this facility. They have all the amenities that I want for my family - nice weights, lots of classes, basketball courts, childcare, outdoor and indoor pool. They are making some really nice upgrades that we are excited about and we love supporting this local business in our community.

However, their billing is probably the most bizarre thing I’ve ever experienced in a gym. They have options - single, couple or family membership. But the family membership doesn’t include childcare (that’s separate), so we have to do a couple membership plus childcare, but now we have to add on a pool membership for the summer because we don’t have the family membership. It’s very confusing. And I’ve seen first hand how poorly explained this is amongst the staff. I understand this is how their business operates but I think it’s worth new customers knowing how confusing it is before they commit to a yearly contract!

Otherwise, I have been so happy to have a place like this to go to - we live in Angier and it’s the closest and best option for our family.

Source: Google

★ 1

very unprofessional, the staff is obviously clueless, went to the pool with my kids. and they saw me with pool floaties etc, but didn't tell me that the entrance from the locker room was closed. They have three people at the front who were just busy chit-chating, totally clueless, and the woman with all white hair, she was extremely rude. Please train your employees how to act professionally. Save your money and go elsewhere

Source: Google

★ 5

Nice, clean , easy access, very friendly staff, a lot to choose from, swimming pool indoor and outdoor, amy smith the swim coach is the best!

Source: Google

★ 1

Lady on the phone is so rude. She does not give information and always ready to hang up.
Not recommended

Source: Google

★ 5

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★ 5

Friendly, clean, everything you'd want in a health club.

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★ 3

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★ 5

The staff is always friendly and helpful. There are plenty of fitness options. Love the new Matrix equipment!

Source: Google

★ 5

I drive about 35 min to this gym. It’s amazing and worth the drive. I want to brag about the ladies who watch my two toddlers while I workout. They are so kind. My kids love coming. I love working out and know my kids are safe and having fun.

Source: Google

★ 5

5 star all around. my 8 year old takes private lessons from brooke and she is swimming like a fish

Source: Google

★ 5

I love the instructors. The staff is amazing. The place is clean & I’ve never had issues.

Source: Google

★ 4

Great gym!! The classes are phenomenal, love the free weights and a plethora of cardio equipment. The staff is also amazing!! My only con would be that due to the limited amount of “stations” in the weight floor (while there is great variety); people who superset across stations/machines will definitely disrupt your workout. Problem everywhere, but definitely more-so here. If you go at a non-busy time it is not an issue!! Other than that I’d HIGHLY recommend!

Source: Google

★ 5

Source: Google

★ 5

I have enjoyed working out at this facility for past several months. The equipments are new and plenty. Facility is clean and staff are wonderful.

Source: Google

★ 5

Great place for various types of workout, new equipment recently and well kept clean run facility.

Source: Google

★ 5

Absolutely great gym. You can find everything what you need to transform yourself and stay healthy.

Source: Google

★ 2

Don't waste your money on the group swim lessons. Your child will not be able to swim after a month. It's cheap for a reason. Do private lessons or go somewhere else. The kids don't get enough attention to swim on there own. They barely swim 6 feet from the side of pool with instructor holding onto them. I'm looking into other options to get my child swimming. I know every child is different, but watching these kids, they need to do more. At least go to the end of pool and back, then it might be worth it. They could have another instructor sit with them while they do that. But they don't. I'll be taking my other child elsewhere too.

Source: Google

★ 5

This is the prime location for fitness! Cleanest facilities, brand new equipment, spotless pools, and friendly staff. Been here for years and always a pleasure dealing with the folks there. I love how they always have the gear needed to meet fitness goals. Always have special classes available and CrossFit for everyone as well! Highly recommended!!!!

Source: Google

★ 5

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★ 5

Source: Google

★ 5

I cannot say enough positive about this place. New equipment, friendly and clean. But most of all they are a very generous business! They have helped me and my family in a lot of different ways. The best gym I have been a member of!

Source: Google

★ 3

3 stars for potential. We paid for an annual membership in advance expecting a good experience. Unfortunately, although there are a lot of workout machines, they are not always operational and have "Not in service" signs hung on them. This happened several visits in succession for the machines that were important to me. When i inquired as to the reason, it seems that it was because they didn't have the spare parts. Mostly the part that need replacement was the foam roller on the contact part of the machine. You would think they would have a good stock of those since they wear out the quickest. We did use the pool however so not all was lost. The availability of the machines did not justify the expense to only use the pool, so we did not renew the membership. My advice would be to try and get a trial membership or be able to cancel out at any time. Paying for amenities that aren't available consistently is not good sense.

Source: Google

★ 1

I am so disappointed with ClubWorx! I was excited to get back to exercising after getting my vaccine, but when I went, I found that only a handful of people were wearing masks, and of those, many were wearing them incorrectly, including those in the kids center. With the increase in covid numbers and the lack of mask wearing, I decided I did not feel safe going or bringing my kids until the numbers lowered again, so I called to place my membership on hold as they allowed during the initial covid time. I was informed by Holly that they require a doctor's note that explains I'm immunocompromised or a similar reason to not be able to work out at this time, which will be reviewed by corporate who could decide my reason doesn't qualify. So instead of trying to have a safe place for all of us, or allowing those of us who are uncomfortable with the current way things are going to be able to put things on hold, they are requiring what they consider an acceptable doctor's note, I guess "I really don't feel like dying" isn't a good enough reason!

Source: Google

★ 1

Source: Google

★ 1

Me and my friend went up there (we are minors) and they told her she was not able to wear her swim suit because it was not “family friendly”. It was a regular bikini and there were others that here who were flatter and able to swim. this is very disappointing considering she is a minor and was sexualized by the staff.

Source: Google

★ 1

I scheduled a pool lane for this morning at 5am. Showed up at 4:55 to try and get ready to give me a full hour in the pool (staff said this is normal), but the doors were still locked and the lights were off. I had the patience to wait for a half hour before I left. I scheduled a time with a person over the phone during normal posted business hours and no one ever showed up to open the building. I have patience for a lot, but don’t steal 1:30 hours of sleep from me. This was my first and only visit.

Source: Google

★ 4

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★ 4

ClubWorx

Source: Google

★ 1

Please don’t go there if you’re black or non-white. This is the rudeness place ever. My husband and I walked in today with intentions on getting a membership and were met with awkward stares from the staff and the members at this gym. The lady at the front desk kindly explained to us that the membership had several options and took our temperature then instructed us to talk to Candace ( OMG) this lady was very rude. I stopped by her desk and stood in the hallway and requested more info and did not receive any feedback from her. PLEASE DON’T GO HERE!!

Source: Google

★ 4

Source: Google

★ 5

I signed up Yesterday Feb 10th.. My first day was the 11th & I’ve NEVER had as much support in my life. Jackie & her boss were AWESOME from the time I stepped foot in the door. I’m well over weight right now, but just seeing how nice these guys are motivates me to keep coming back! They walked me to my class, introduced me to the instructor & invited me back the next day for another workout. WOW! The amount of support is so great. I love this place!!

Source: Google

★ 1

They have two pools which is good during the summer. The gym has some good trainers, the problem comes when you want to swim laps or your child is taking swim lessons right before the water aerobics classes. If their class starts at 9:30, at 9 they are climbing in the pool while lessons are going on and people are swimming laps. they start taking down the lane dividers and start getting in the pool and standing in the lanes so people can't swim. The managers and the owner refuses to do anything about it. If you want somewhere kid friendly. Go somewhere else. For some reason the water aerobics class can run people out of the pool anytime they want. They don't allow the swim team or any other pool activity to jump in and take over the previous time. Very poor customer service.

Source: Google

★ 5

Source: Google

★ 1

Not helpful of informative about memberships

Source: Google

★ 2

Probably by far one of the worse places that I ever been to to swim! My friend who had a membership to this place invited me to swim with her ( also keep in mind that I am a African American female who is plus sized. And my friend is white, but she is very developed. ) the costumers over at the place made me felt soo uncomfortable.. there was unpleasant stares coming my way, and they were just so disrespectful. Not only 15 minutes from being at the place me and my friend gotten an complaint that was totally uneeded and petty claiming that we were taking inappropriate photos of one another (( basically trying to say we were opposing child pornography) and claiming that we were posing “ inappropriately “ there’s so many girls who go to my school who goes over there and take pictures towards one another. But the difference was that they are petite girls. But they never get a complaint. But it’s an issue when girls with meat on their body to take a flick. On top of that we were trying so hard to adjust our selfs so we won’t show as much because it was already bad we were getting rude stares from even walking into the place. We even went to the manager about it, and she was nothing but rude towards us. It’s sad that the teens working at club worxs are more help and nicer than the authority’s who can’t even be civil or lenient. So if I were any of you guys who are reading this bad review, I suggest you to take your money somewhere else!! This so called “ family friendly” place is not so family friendly at all. That place is nothing but full of rude conservative petty adults!!! Your welcome.

Source: Google

★ 5

My family has been going to ClubWorx for about 2 1/2 years. We love it. Although the parking lot looks very crowded sometimes, it's very roomy inside. I've always been able to find a treadmill or elliptical available. My 13 year old is old enough to use the cardio equipment on the deck, and my 17 year old likes to run around the track outside and use the weights inside. It's a perfect facility for a variety of fitness interests. I don't typically take classes, but there are tons to choose from! I would recommend ClubWorx to anyone!

Source: Google

★ 1

I have called three times for a membership quote. Each time I was put on hold or told to call back. The third time I was told that I needed to come in and talk to a staff member in person. I drove by there and was told that the only person who can give pricing works 1pm to 5pm. How does a business stay open if it is so hard to get their services.

Source: Google

★ 2

Went there yesterday to take a tour and the lady was so rude. I told her I wanted a tour and she just asked what membership option I was looking for. I told her I didnt know the options. She then explained the options and said have a good day. No tour.

I went there primarily to find a place to play volleyball but that is separate.

Source: Google

★ 1

Never have a working wifi, and the staff acts as they have the right to treat you bad...

Source: Google

★ 5

I have been coming here off and on for over 15 years. The current management is so much better than the previous owners. I let my membership lapse and before renewing, I compared all other area gyms just to make sure this was my best option. Hands down, if you want variety Clubworx has more to offer than any other gym in FV or HS. When I came back in and renewed, I felt really welcome. Glad to be back!

Source: Google

★ 5

I love this place! Awesome facility, friendly staff, smoothie bar, physical therapy and massage! What else could you need? Classes are great too!

Source: Google

★ 5

Good Gym!

Source: Google

★ 5

Wow! This is a beautiful state of the art facility. Indoor and outdoor pools, yoga and cycle studios, indoor basketball court, full gym with LOTS of equipment, childcare, sauna, juicebar, etc. It costs approx. $55/mth but has excellent ammenities. Membership fee is high at $150 so just wait for a sale.

Source: Google

★ 1

Source: Google

★ 1

Horrible wouldn’t even let a high schooler in petty paid thousands and they don’t care about their customers. Find a different gym.

Source: Google

★ 5

Source: Google

★ 5

I love it every one is so nice and supportive

Source: Google

★ 3

The internet (or lack of a QUALITY connection) is my only gripe with this place. The layout is good but for the love of god, it’s 2018 and I’ve been going to this gym since it opened. How is it that in 10+ years of services, no one has figured out how to install a proper Router?

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Not a fan. There gym is nice but I moved away to far so I went in to cancel. I was out of contract and they paid me for an additional month because it was after a deadline for there payroll so I got charge another $55 for a gym membership I hadn't used in month anyways. Another bs rule for them to take more money.

Source: Google

★ 5

I have been going to Crossfit side of the gym (Crossfit Pathway) for almost 3 years and have enjoyed my experience with ClubWorx. You get so much when you get a membership with ClubWorx and Pathway. Not only do I get a Crossfit gym that has all the best equipment and coaches, but I get all the inside equipment, locker rooms, showers, indoor and outdoor pool, basketball court, and best of all childcare center that my daughter loves. There are a lot of other things that make this gym great! Check it out. The family rates are very good for the Crossfit gym as well.

Source: Google

★ 1

Sick of this place and their screw you attitude towards their clients. If you can get a machine, the personal trainers will kick you off because they suddenly have an unlisted class. With the bonus of people swearing as loud as they can beside the kids club. Oh and if you ask for a manager, THEY LEAVE the building to avoid taking to you!!

Source: Google

★ 5

This location is great! All the staff is excellent and helpful. Locker Rooms are very clean. Also all the gym equipment works. I’ve been a member for over a year and never been disappointed. They get A++++++++

Source: Google

★ 2

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★ 5

Source: Google

★ 5

We have really enjoyed the gym and my kids LOVE the childcare center. All the teachers for the classes havebeen so full of energy. They have really made it fun to work out.

Source: Google

★ 5

ClubWorx is an outstanding facility. The staff is kind and upbeat. The classes are phenomenal. Childcare is great and I love coming here. Would highly recommend!

Source: Google

★ 5

Great facility with everything you're looking for. Very clean. Friendly staff. Minimum number of meat head doushebags. Annd they reward long time patrons with discount rates...you can't find that anywhere these days.

Source: Google

★ 1

From ancient gym equipment to terrible customer service, everything was horrible. Take your money elsewhere.

Source: Google

★ 1

Staff is rude and openly makes rude comments about the size of their members. There are always little crossfit type classes going on in the weight section of the gym even though there is an affiliated crossfit gym right next door. They block the weight machines and take all of the lighter dumbells from the free weight section. We spoke with the staff about this and we were told that the people taking the classes pay extra money to take these classes so they are given priority over regular members. What's the point in us regular members staying if we can't work out....not to mention the fact that we can't go there without being insulted by the staff.

Source: Google

★ 5

Great gym. Bright and open, clean, always enough equipment, good, high-quality machines, friendly staff. The staff in the children's center is *awesome.*

Source: Google

★ 3

Small gym with a large basketball court. O2 had better equipment that was more useful. The cardio equipment was good. Large locker rooms that are clean and large showers.

Source: Google

★ 5

Das beste und Sauberst Gym Kunden betreung sehr gut und die mit Arbeiter hervorragend

Source: Google

★ 1

Nothing personal about the gym except for their financial department. I moved out of town for work and realized I didn't need that membership. Call to cancel, I'm told I have to do this in person. Six months later, begging to have this done I ended up closing my bank account and opened a new one. They are very unreasonable, and the fact that they checked thier logs and saw I haven't been in for six months. At this point I consider this stealing.

Source: Google

★ 2

Not my personal experience, I send my elderly mother to this gym for once a week very light training. The personal trainer rarely pays her any attention, preferring to text and play on her phone. I understand she is older and it isn't exciting to help her train, but you have a job. In addition, they are very loose with their personal, cash payment records/receipts. Not recommended place.

Source: Google

★ 3

Source: Google

★ 2

Front desk staff not always friendly and welcoming.

Source: Google

★ 4

I enjoy all your staff and teachers. They are friendly and very professional.
The only suggestion I would have is to initiate better maintenance of the women's locker room. It can sometimes be dirty and the floors and counters are always wet. The showers need better cleaning, too.
I can only imagine what a task it is to do this. I'm sure it's very difficult to maintain a level of cleanliness.
I do appreciate all you do.
It's just my suggestion.
Thank You!

Source: Google

★ 5

Clubworx has the best employees! From Moni, Bella & Candace at the front desk to the amazing instructors: Heidi, Beverly and the rest! I've also made many friends while working out there (mostly during my lunch hour). People are generally courteous and friendly!

Source: Google

★ 2

The pool is all I use. Which is difficult enough. The Front Desk is unfriendly. They allow boys in the women's locker room even though there is a sign. You try to get help from the front desk to remedy the situation but that doesn't work. Who else sneaks in? Front desk needs people skills. I'm just biding my time till I move in a couple months. I want to go somewhere that I am respected.

Source: Google

★ 5

I love this club! Perfect fitness facility for families! Very comfortable atmosphere and so many programs for kids & adults!

Source: Google

★ 1

The worset Customer Service ever.

Source: Google

★ 4

wonderful facilities and classes. however, the membership services are lacking. only sometimes are new members greeted warmly and often they are very busy. not many options in the area, but despite the joining process, i have been highly impressed.

Source: Google

★ 1

I have had so many issues with billing with this company. They are ridiculous when it comes to cancelling membership. I moved away on 5/2, tried to cancel my membership via phone? Not allowed. Must write letter and send. Got charged in the beginning of May. Then, tried to cancel again in June, this time via fax, which the customer service rep said would be fine. Got told I would still be c harged for June even though I wasn't using their gym, well fine - just cancel it from here on out. Figured it was all fixed and done...NOPE, just got charged for July. Sent a letter and filed a dispute with my credit card company, but the amount of stress I have been through just to cancel a gym membership is outrageous. I would NEVER recommend this gym to my friends and family now, even though I used to go through often and use their equipment and pool. Also it's pretty annoying that if you are already paying close to $70 a month for a "family" membership that doesn't include your kids getting to use the pool plus childcare is extra. I am SO happy that where we moved to has a Y nearby which is much more user friendly.

Source: Google

★ 4

After recently moving to Fuquay-Varina, my family has been searching for a gym to join. Hearing positive recommendations from friends, I decided to check it out. I was warmly greeted and immediately assisted by the front desk. They were extremely busy, but I was introduced to a membership counselor after only a few minutes. Hollie did a great job on a very busy day showing me around the facility and answering detailed questions about special needs issues with our families. We were very pleased with the prices and services and decided to join. The only thing that I wish could be different is that the only access to the pool is via the locker rooms, meaning that on a Saturday, the men's locker room is grand central station with tons of kids going through.

Source: Google

★ 2

Horrible customer service. First time in the gym and I asked to speak to someone about membership options. The girl at the front desk gave me a form to fill out and sat me down at a table. I waited 20 minutes and did not get assisted. I watched the person doing membership plans do paperwork and eat a salad. She saw me waiting on her. I ended up walking out. Poor customer service and the didn't even have my money yet.

Source: Google

★ 3

ClubWorx is a very good gym and I have enjoyed my membership there for a very long time. I would have rated excellent if it was not for their accounting practices. Every time I have a card expire that is used for my membership it takes several months to get it in to the system. Each and every time I am accessed late fees and have to fight to get them credited. So make sure to save your paper work or they will argue that you did not change it and will not credit them back. This has happened to me for the fourth time now.

My recommendation is to scrap the current system and institute a new system. This one has been broken for the ten years that I have been a member.

Source: Google

★ 2

I agree with the terrible customer service reviews. When I signed up, I brought my husband's military ID for the discount they offered. They accepted it, gave me the discount, and I signed the contract but one week later, they called back stating they needed MY military ID. I explained that I never had one as we never lived on base and since I had already signed the contract, it shouldn't matter....that wasn't acceptable and the manager said they would cancel my contract if I didn't provide the ID I explained I didn't have. I had to provide proof that I was married to my husband via life insurance to keep the contract! I also never received the sessions with the trainer that was promised despite requesting several times. I did continue to go for my one year since I was already signed up but was also told they could up my fees "at any time" since I wasn't a military member....never mind that I'm a military spouse. So I'm getting out before they increase my fees.

Source: Google