★ 5

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★ 5

Amazing staff, trainers, and members Incredible atmosphere, outstanding supplment variety. They are also Veteran and Active duty friendly too! Best place to work out in all ENC.

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★ 5

This is a gym. It’s more than meets the eye. It’s the type of gym you would imagine Arnold, Mike O’Hearn and the list goes on and on training at. I know this is said a lot about other gyms but this place stays prestigious clean. Super friendly environment from the moment you hit the door. The GM is caring and attentive to the point I have open heart surgery coming up and she remembers every appointment and ask how I’m doing. Thank you Jana and Dakota.

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★ 5

Nice place to work out. Everyone is so friendly. And I feel comfortable working out here and not being judged.

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★ 5

Great place to go and get into routine. Staff is friendly and it doesn't feel corporate, yet has the backing of Golds.

Equipment is good and I rarely have to wait. Im a guy and Its nice the ladies can use a private room if needed so they can do stretches and stuff without feeling uncomfortable.

The staff is super encouraging and knowledgeable, and if you are just starting a new fitness journey or continuing, this is the perfect place.

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★ 1

Overall, this gym is subpar at best. Overcrowded and extremely dirty. A negligent lack of communication from their management is now costing me time and money. They had the incorrect phone number listed under my name and sent me to collections over something ridiculous like $40. Never received a phone call, an email, or any notification whatsoever about a missed payment as I had my credit card on file. This will be the last corporate gym that I join.

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★ 5

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★ 5

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★ 5

Highly recommend this gym. They have a great variety of equipment, and their staff is very friendly and welcoming. They have a great selection of supplements and protein snacks. They recently updated back to Golds Gym and their ascetics around the gym have made it very relaxing! Plus, they abide by the law which requires service animals to be allowed in the gym. Hands down, best gym in New Bern!

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★ 5

Great facility and great people!

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★ 5

Great gym and great staff!

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★ 5

From someone who has suffered from social anxiety coming to Golds Gym has been one of the best decisions I’ve ever made. Jana is absolutely amazing and is so tentative to her members. She always has a smile on her face when I walk through the door along with the front desk employees! Also signed up for a personal trainer and Aaron has been nothing short of amazing. He has helped me push myself to try new things and gives me all the motivation. He’s helped me lose over 40 pounds!!

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★ 5

Gold's Gym is by FAR the best gym in New Bern. They are always making improvements, the gym is always CLEAN, everyone who works here is so friendly and always HAPPY to help. Tanning is included in the membership, as is Kid care. The kids care is amazing!!! I 10/10 recommend joining this gym.

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★ 5

Wonderful gym, kid care on the weekend is exceptional! The renovation and paint job looks great! I enjoy the sauna almost every day! Also is service dog friendly!

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★ 5

Been a member for 4 years and have never had a bad experience. The staff is incredible, from front desk to childcare, janitorial etc. Its the first childcare I trusted my daughter to go to and she is loved. Nothing but great things to say!

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★ 5

Great gym. Great new equipment. Great company and environment!

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★ 5

This is the best gym in the area! Everyone is so welcoming and the staff is ready to help with any of your workout needs!

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★ 5

Great gym and great environment! Dakota and Jana are always in a great mood. They both bring a positive attitude to everyone who steps in here everyday. Will continue to come here!

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★ 1

They allow dogs into this gym. Not a good place to work out.

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★ 5

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★ 1

I went to this gym for a couple of months to prepare for bootcamp. I was told that if I provided written proof of going to bootcamp, my contract would be waived. Before leaving, I submitted the required documentation and was assured that everything was good to go. Fast forward three months, I received an email stating that I was delinquent in payments that had accumulated while I was in bootcamp. When I called the gym, they refused to help, claiming that bootcamp paperwork could not be used as PCS orders. This was despite being told in person and over the phone that the documentation I provided prior would be sufficient. Was forced to spend a good chunk of my first active duty paycheck.

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★ 5

I was going to wait to make this review because I felt I like it was a little too soon. However I believe all things happen for a reason and hopefully this will help someone invest in their future too. This may being long but totally worth to read.
I am a female in her late twenties. I was introduced to trauma very early on in my life. It led me to shut myself away from the world in my own little bubble that I never left. It wasn't until I had my children that I was determined to change the person I am, for them but more importantly myself. So the day finally comes that I convince myself to walk into this gym and sign up. All the anxiety immediately dropped when I saw the two smiling faces at the front desk eager to get to know me, show me around and answer all my silly questions. My heart was immediately pumping with excitement and fear all at the same time. It didn't take long to understand that I need a trainer. If that's what you'd like to call her. To me she's become more than an inspiration but a friend too. So yeah, there's tons of awesome amenities, the women's work out room being my favorite of course. But thats nothing compared to the incredible environment the staff radiates. I was scared out of my mind, and I'm sure you are too. So here's your sign. Just walk in the door. Or maybe your already jacked and just looking for a new gym so none of this applies, my statement still stands. This is the gym to be at.

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★ 5

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★ 3

It’s a gym. Needs some attention. Can use some upgrading and some deep cleaning…

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★ 5

Great atmosphere and great employees! Highly recommend 👌

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★ 2

Make sure you're prepared to jump through hoops to cancel your membership. Huge inconvenience and I wish I would've read the fine print.

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★ 5

So far it has been a great experience. Helpful staff and very clean. Plenty of equipment.

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★ 4

Good gym with mostly new equipment. Not super busy during peak hours.

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★ 4

The women's room needs AC! 🥵🥵🥵

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★ 5

Great family gym with amazing staff. GM Jana has cultivated an atmosphere where members can feel comfortable pursuing their fitness journeys. Special mention to Fitness Manager Jennifer whose incredible knowledge is matched only by her eagerness to support her clients every step of the way.

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★ 5

I first started at Trufit a few years ago. I left for personal reasons, but returned withy gym partner and enjoy it more now than before. Jenna and Jenny are both great people and don’t hesitate to stop and answer questions or help in any way. I enjoyed the other gyms I’ve been to, but I’m glad to be back at Trufit.

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★ 5

5 months ago I walked into trufit gym New Bern location after being bed ridden for 18 months from back to back surgeries . I was 255 pounds 30 percent body fat . I was also very insecure about being back in a gym . Not only was TruFit very welcoming with a very friendly inclusive environment but Jenny the personal trainer and Jenna the manager have been so vital to my fitness goals . I am proud to say I am 232 pounds 15 percent body fat now and look great ! I love TRUFIT ! Thanks so much Jenny and Jenna

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★ 5

Great

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★ 5

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★ 5

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★ 5

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★ 3

Very reasonable place to get your workout on. Respectful members as well. Thank y'all!!

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★ 5

I loved this place so much and staff was wonderful

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★ 5

TruFit was recommended by friends who are serious about getting healthy. My experience has been positive. I signed up for a Personal Trainer and was assigned Danya, a powerlifter, by Kenny, the man in charge of Personal Trainers. TruFit is a positive place to train. It’s friendly yet serious about health and conditioning. I highly recommend it.
Unfortunately my thoughts on this gym has changed, dramatically. During Covid I ended my membership and personal training because of the danger of catching Covid and that they closed their doors. Soon thereafter, I received a letter demanding almost $3000 for personal training I hadn’t received because, they were closed. After having a letter from my doctor saying my health would have been jeopardized due to my age and cancer along with $300 they finally left me alone.
I can’t and won’t recommend this gym, not because of the staff but because of the corporate greed that struck during the Covid epidemic.

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★ 4

Always clean, no real issues other than not enough weights. Can be hard to workout a but during the rush hours when everyone is here. Other than that it's a great gym

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★ 5

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★ 5

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★ 5

Sometimes it's a little busy in the evening but never too busy. Always get a good workout in. Gentleman in the evenings is always cleaning, so it's always clean!

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★ 1

The targeted audience is for older older people

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★ 5

The instructors are top notch

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★ 5

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★ 5

We love trufit of Newbern. Linda the childcare worker is a godsend. She loves the kids and they love her. She is very watchful. I have a son with asthma and if he were to ever sound of she's attentive and gets me right away. Jana is amazing and always checking to be sure I'm good and if I'm doing something wrong exercise wise when she's walking around she's quick to fix me. I feel comfortable here and have never had a bad experience. The gym area is clean. The women room is nice for days I don't feel comfortable infront of other people. I drive 45 min out of the way to come to this gym and every mile and every bit of gas is worth it.

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★ 5

If you’re looking for a gym to join and on the fence as to where to be a member LOOK NO FURTHER!! I’ve been a member for 3 years now and have only had 1 issue being with previous management. The new management and staff has made my experience 10x better! Manager Jana & Membership Representative Kristy has resolved any issues I previously had with my membership with no issues or headache. I’ve always had severe gym anxiety and anxiety around strangers in general. This gym has a Women’s ONLY room that made my experience even better because it allowed me to get past that initial anxiety feeling. I have NEVER felt judged by other members here as well. In fact we all seem to look out for one another. For example: just a few nights ago I was able to walk up to a random member and ask him to spot me. The gym is ALWAYS clean and they have different rooms for men and women to segregate themselves from other people to workout if they’re feeling anxious or just want to be alone. Their smoothie bar and protein items you can buy are just an added bonus!

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★ 5

Very clean and the people are nice. Not too crowded which is nice. Love the 24/7 choice and the bar.

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★ 1

Run! Don’t walk! Went in on a guest pass, and was absolutely disgusted. everything was dirty, bathrooms were all plugged, machines were broken. Talked to both managers, who blew me off and couldn’t care less..

Took my money and went down the street. Next time we come back to town, we won’t be stopping by that place for sure!

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★ 5

I want to start off by saying that I love the atmosphere of this place. There are many equipment options, and the people that work out here make the experience not terrible. Theresa and the other lady (I'm horrible with remembering names) that work in the childcare section are absolutely fantastic when it comes to caring for your children. As someone who works in childcare, this is extremely important to me. My children love coming to the gym with me, and my youngest (who has colic) has not once cried while with them (at least from what they've told me).

I put down a concern in this review and management was prompt to contact me to resolve it which I really appreciated.

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★ 5

After frequenting the Morehead City location, I switched to the New Bern location and I am just as pleased. Different layout but the place is well equipped, knowledgeable staff that made it great !

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★ 5

Had all the modern equipment you could dream of, and open 24/h a day. What more could you ask for?

Personally, I just wish it was cleaner 👍

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★ 5

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★ 5

Best club in town.

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★ 5

Best place for work out! Staff are extremely friendly. Very cleaned and well equipped gym. I am thrilled to see nutrition bar for thirst quencher and or supplements.

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★ 5

I stayed in New Bern for a month this past summer with my in-laws and was looking for a spot to keep up with my work-outs despite being away from home. A friend recommended TruFit and I am *so* grateful he did. The manager was extremely friendly and helpful (she allowed my husband and me to get month-long guest passes at a reasonable price), they had all of the machines and free weights I needed, and it never felt super crowded, even at peak times. I never took their classes, but they looked fun from the outside. The members were great, supportive of each other and patient when waiting on equipment/areas to free up. If I lived in New Bern, I'd definitely join permanently. And I'll be back in future summers, if they'll allow it again!

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★ 5

This gym is amazing! The staff is fantastic helping me reach my goals teaching me new ways to help reach my goals! Thank you Tru Fitness!!!

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★ 5

Clean, welcoming gym with very knowledgeable trainers. Great atmosphere as well!

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★ 5

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★ 5

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★ 1

There is no management here (that cares) at night young kids come in and let tons of people in and they take their shirts off and smoke in the gym. Even some of the trainers train at other gyms ….
The gym has old equipment, and when it breaks they take weeks to fix! It’s obvious they don’t care about the quality of the equipment! They never reinvest into it!! Even Planet Fitness has better equipment!!! Don’t waist your money

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★ 1

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★ 5

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★ 4

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★ 5

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★ 5

Been a member for over a year, it’s always clean and the PT’s have been great. My husband signed up recently and bought a year outright and pt sessions after seeing my experience 👍

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★ 1

Do not get a membership to this gym, during the pandemic we canceled our membership since we were not able to go due to them being closed. Now they are using a law firm and trying to threaten us into paying for the rest of the year although they were closed. Poor business practices.

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★ 3

The management at the newbern gym is poor concerning customer service. They are more concerned about getting your money than helping you as a customer. I would not sign another contract with trufit, thankfully Nancy helped me with my contract issue and had it resolved in less than a week.

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★ 2

Some okay experiences here and some bad ones to be honest...still a member...need the facilities and the workout...but..as with all gyms fit people just aren't cool and good looking people...forget it...buy an escort and ford the river of dreams.

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★ 1

DO NOT GIVE THIS GYM YOUR FINANCIAL INFORMATION. THEY WILL NOT TELL YOU THEY RENEW YOUR MEMBERSHIP WITHOUT YOUR CONSENT. not happy with the fact that I paid in full for 9 months and was told I would have a ONE TIME payment of $20 after my membership was up. I paid the $20 and am now getting multiple calls saying I owe another $20 when I haven’t been to this gym in months and cancelled forever ago. Their contracts are full of scams. Equipment is too close together and trainers aren’t good. 0/10 would recommend this gym.

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★ 5

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★ 5

enjoy working out..they keeps it clean an safe👍

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★ 5

Way better than planet fitness

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★ 4

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★ 1

Be careful getting in a contract with them. Almost time to call my lawyer

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★ 5

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★ 1

Be careful of your Credit card! They ripped me off to the tune if $600!! Tells you all you need to know about this outfit!!

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★ 5

Nice equipment, Great Staff! Josh and Marcela are awesome 😁 Just upgraded the cardio equipment. No mask requirement! 👍🏻👍🏻👍🏻

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★ 5

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★ 5

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★ 5

This is a fantastic place! The staff is very friendly, and helpful! Fellow gym members are also friendly as well as encouraging towards one other. Personal Trainer Andi is phenomenal and gives her clients sound and experienced training!
I have never been a “gym” person; however; I have never felt more comfortable at New Bern’s TruFit Gym.

They are also a SilverSneakers gym!

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★ 5

Fantastic experience- clean, friendly, experienced trainers and a place that makes me feel at home.

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★ 1

The salesperson will say what you want to hear to get you in a membership. They do not actually care for the customers, in fact probably more fake than a used car salesman. Not to mention you gotta go through hoops to cancel your membership cant just walk in and do it like every other gym in the us. Like really? Only pro is the equipment that's absolutely it.

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★ 5

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★ 2

Good gym. Don’t go in the morning if you have a tight schedule because they are late to open frequently.

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★ 5

Great Gym! Been going here for over 10 years!

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★ 4

Great place great people and great staff. It would be a 5 star rating, but they lack a decline bench.

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★ 4

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★ 5

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★ 5

Great spin class today. Great music and motivation from the instructor. She pushed you to keep going when you're ready to give up. However, reaffirmed if you need the break to take it.

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★ 5

Great prices, well maintained equipment, and friendly staff.

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★ 5

Amazing Gym. It is a TAD bit more expensive then other gyms, however, it is worth it. The staff is so friendly, and they have a lot of equipment. Big plus for my ladies out there, they have a ladies only room. I’ve never been in there and it be dirty, it’s always very clean I think they have tightened up on staff to clean. There is a contract, but Josh who signed my husband and I up told us all the details, and I did my own research to follow up that he was being truthfu
L. Overall amazing gym 100% recommend

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★ 5

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★ 4

Great gym!! Plenty of equipment and great vibe!!

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★ 5

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★ 5

Clean refreshing atmosphere. Friendly staff
No wait for tanning beds

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★ 5

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★ 5

Equipment is well maintained, there is a spin class room, stretching/aerobic room, massive weight room with machines and free weights and also numerous cardio machines. Very female friendly with the female only section and separate saunas. Tanning is a available as well as after work out shakes and supps. They have 24 he access.. really hit all the wickets of what you'd want in a gym.

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★ 5

I joined TruFit gym in February after having a guest pass for 5 days. I was impressed with the group ex offerings with great instructors, the amount of equipment available for use, the neatness of the gym and the courtesy and knowledge of Josh who signed me up.
4 weeks later I had a Fitness Assessment with Kenny. He explored my interest in the Personal Training program and explained what TruFit had to offer.Also discussed all of the options for sessions and cost.I signed on and am delighted to be working with a Personal Trainer to meet my goals.
I would highly recommend this gym and these 2 gentlemen are truly assets to TruFit!

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★ 5

Became a member of TruFit last fall to gain strength back after having surgery. I signed up for personal training and have had a wonderful experience. Aquila is very knowledgeable and can adapt my exercises to accommodate my doctor's instructions. I am very pleased with her guidance and encouragement. Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Best place to workout

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★ 3

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★ 5

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★ 5

Nice staff and equipment

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★ 5

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★ 5

I enjoy the yoga classes and the silver sneakers classes. Plus there is a smaller separate equipment room for women only. Thet even have child care!

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★ 5

The best place ever where I love to go here's a picture of my results

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★ 1

The sales guy (Tim, who I set an appointment up with) was to busy to talk with me about a membership because he had to do his cardio. Very unprofessional.

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★ 5

Cool gym including childcare ,which is awesome

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★ 1

AWFUL. Why do I have to keep paying for a gym I'm not even using anymore? I want to cancel and they won't let me. Now it's tru-fit but it still has the same issues before it even changed it's name. PLEASE DON'T COME HERE.

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★ 5

Great staff. Always welcoming.

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★ 5

I absolutely love this gym. The staff is welcoming and friendly. The trainers are all amazing and work hard to help you reach your goals.

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★ 5

Great gym. Large, clean and plenty to offer. Has everything you need for whatever type of exercise you desire. Plenty of free weights, weight machines, cardio machines, ladies area, climbing wall, group areobics, personal training, tanning beds, child care, smoothie bar, etc. Like I said everything. No excuses not to meet you’re fitness goals. Check them out.

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★ 1

I would give this lower then a one . When signing up for a yearly membership I was told it would end unfortunately they rolled over into the new year and started charging . For the consideration of the customers emails or phone calls would be nice to receive since they are charging for use of a facility that was not being used .

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★ 5

Great place for a proper hardcore workout. Its large and clean. It has a variety of machines and free weights. Everything you need for whatever you’re goal is. There is a separate ladies area, aerobics, tanning and child care. They have a smoothie bar and a variety of supplements for sale. They have Certified trainers if needed. Not like down the road at the purple palace where they just show you. Here they train you. Extra $ of course but worth it if needed. What are you waiting for? No excuses!!!

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★ 4

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★ 5

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★ 1

Dirty gym, out of shape personal trainers, unprofessional staff and unhealthy supplements. This gym is really dirty, the bathrooms are always filthy and I see the same filth in there every time I go in. The cardio equipment is always covered with old dried sweat residue and you can see the same build up of filth around the bottom of them every time you go in. The personal trainers are unknowledgeable and out of shape, how are you supposed to show someone else how to get in shape if you cannot get there yourself! The sales staff is unprofessional and will not be upfront and honest with you about the rates. Some of the brands of supplements they carry up front will contain high amounts of corn syrup and soy and the staff upfront will even recommend them to you based on the taste rather than your health goals. This is not a gym focused on Fitness and nutrition!

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★ 5

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★ 4

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★ 5

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★ 5

This is a great gym (with great smoothies) and super nice staff

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★ 5

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★ 4

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★ 4

Early mornings is really quiet.. good yo work out (5:30 am) team working is friendly.. they should clean areas more

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★ 5

This place is great!

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★ 5

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★ 5

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★ 4

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★ 5

Great place to lift, friendly staff and always clean!

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★ 2

To small

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★ 4

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★ 5

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★ 5

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★ 5

Great variety and staff, can be claustrophobic though.

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★ 4

Helpful friendly staff

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★ 5

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★ 5

Great atmosphere to work out in!!!

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

The treadwall (rock climbing treadmill) is awesome. Try it for 2 minutes and see for yourself.

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★ 1

Not too Impressed with the gym or service will be going back to my current gym

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★ 5

Great place to workout, the employees are all very dedicated to making sure you improve and are always very helpful. Great atmosphere.

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★ 3

Nice upgrade of equipment had made this place alot better than in the past

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★ 1

Don't get tricked into signing a contract with this gym, when it came time me and my wife wanted to cancel I gave them a call and was told I was good and I would receive a early termination bill in the mail for $250 per account. 6 months later I have a disrespectful collection agency harassing me for $900! Because my account was never canceled yet I stopped getting payments taken from my account. The best part is basically that $900 was the remaining balance of our contract, so I payed it and I don't even get to go to the gym for the remainder of what I paid! Take your business elsewhere people.

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★ 3

Nice gym. I give 3 stars because of their accounting company. No buy outs on contract. Almost impossible to get out so be sure. Also 3 stars because there is only 2 squat racks, during busy hours sometimes you have to skip leg day. Other than this great gym. I go frequently.

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★ 3

Golds Gym is ok. Atmosphere is kind of gloomy, and equipment in my opinion is not kept that all that clean. I dont shower there specifically because of this. They do have a large selection of equipment however.

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★ 1

Trying to cancel a membership has been an absolute nightmare. I would absolutely NOT recommend Gold's Gym to anyone who doesn't want to have to eventually cancel their credit card in order to stop payments from coming out! Planet Fitness- $10 a month and none of that cancellation mess to deal with.

And just like Alexis below I was told incorrect information by staff. Gold's Gym obviously needs to train their staff better to know policies.

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★ 5

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★ 2

I am beyond disgusted with how I was talked to on the phone and the store manager hung up on me. I had an issue that I asked about last year I wasn't even rude to the store manager. I was told by a personal trainer last year that I could cancel my trainer sessions at anytime. I explained to her that I worked over 80 hours a week and I didn't think I would need it long and I was never told about a cancellation fee. So when I go to attempt to cancel last summer I'm told that not only do I have to pay to cancel my gym membership which was fine but that I had to fork out another 200 dollars to cancel my trainer fee which I wasn't even using but still paying monthly. So somebody was getting paid to do nothing at my expense! I was sent back and forward between the billing agency and the store numerous times with nobody willing to help me and hear me out on my issuend! I trusted your staff to tell me the correct information! Just like people trust they can come to your gym and get a good experience. This is the worst customer experience I have ever recieved. I was so frustrated last year by all this that I cancelled my checking account and stopped paying for everything because I was never offered help so instead of getting any help I get an 1,100 dollar bill in the mail that says I have been turned into collections! I call to get this issue resolved and I get treated like I don't matter. I ask for a person higher up to speak to and again get hung up on! I was continuously made to feel like my issue didn't matter I was yelled at on the phone by your store manager because he said he was trying to "help me." You help your customers by listening to them not by degrading them and yelling at them on the phone. Your business is ran in a disgusting manner! Your store manager told me it was my fault for not reading the contract and I asked him if it would be acceptable to still be lied to after reading and not understanding a contract and he dodged the question which is the most shady underhanded thing any person can do and you have him running your store which is terrible!

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★ 1

All they want is money, tried to end my contract and the person I spoke to was very rude. Got charged and extra $19 3 days after my monthly payment of $19.99, when I called to ask why they said because I signed up for it so they could get new equipment. I wouldn't recommend this gym to anyone. Planet fitness is the better choice

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★ 5

Just renewed for my 8th year.. Always a very helpful staff with a family atmosphere..A great gym. Management doing a great job...also enjoying new equipment.
Alan

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★ 5

Gold Gym in New Bern is awesome! I used to go to the one in Morehead, but I prefer this one because it is bigger and has more equipment. This gym is spacious, and everyone there is super nice and friendly. The staff always greets my hubby and I with a warm smile every time we come to the gym and makes us feel at home. We work out six days a week together so having a clean gym to come to every day and such a friendly staff just makes our lives easier. Sadly, I do not know anyone's names (Jacquelyn I think), but a big shout out to the nice blonde girl with brown eyes who works her butt off working out before or after her shifts everyday, and for doing such a fantastic job. She truly is inspirational. Same comments apply to Ashley (the only name I know) as well. Keep up the good work!

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★ 3

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★ 1

Caution before signing up. Misleading staff who are just after your money and will try and talk themselves out of everything or talk you into something. I have been trying to cancel my membership for a better part of a year after switching jobs and starting school and just not having the free time I used to. I gave up trying for a while due to lack of cooperation with National Fitness who used to handle Gold's Gym contracts and billing. I just kept paying them even though I was unable to go. I decided to call Gold's Gym in New Bern today in an attempt to finally get out of this contract. I was completely willing to just pay the fee to terminate my contract early. All I needed to know were the options I had and/or who to call to pay the fee to terminate. I tried to stay calm and nice when talking with the manager, Adam. I explained the whole long situation in detail. Instead of just giving me the information Adam proceeded to tell me that I couldn't just complain and blame the girl I signed up with and I just needed to keep paying and start coming back to the gym. In situations like this, if a person just wants to get out of the contract and is willing to pay, stop arguing with them like you did with me and just give them the phone number to contact. Good customer service is apparently difficult to find, I wish I would have read all of their reviews before I wasted my time and money dealing with people like this at Gold's Gym. Will be filing a BBB complaint!

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★ 5

I love this gym it's a awesome place to workout they have a lot of equipments and a great staff if you want to build muscle or loss weight this is the gym for you

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★ 5

I have been training at this location for over five years. Milton and his staff go above and beyond to make sure the facility is clean and accommodating. I will continue to workout here as long as I live in the area

Source: Google

★ 5

I have spent around a year and a half here now and I always love coming back to this place. The staff members are phenomenal, always offering their help and knowledge to me and help inspire me everytime I come!

Source: Google

★ 4

I signed up for additional PT trainingain October 2015. Ashley is an excellent trainer and Lucy has a great noot camp.

Source: Google

★ 5

I was rather hesitant when I joined this gym but that was put to rest quick. I work personally with Ashley and she has been with me every step of the way pushing and supporting me. The boot camp classes with Lucie rock..great work out! The entire staff is fantastic and I have yet to meet one who couldn't answer a question about the equipment.

Source: Google

★ 5

The gym is well equipped, has a friendly and knowledgeable staff and friendly people at all levels of physicality working out. Unlike the so-called "no judgement" gym which judges people by their looks and clothing, this gym welcomes all. If the air conditioning works well (which has been a problem in the past) it will keep my 5 star rating. If the air conditioning breaks down again as it has many times in the past, I would drop the rating to three stars. That is the only complaint I would have and it seems like it has been fixed - so far.

BTW, I have been a member for over 10 years.

Just to update. . . a few pieces of equipment that needed repair have been replaced. The AC worked well this past summer. I have been training for decades and this gym as been one of the best. Friendly and knowledgeable staff and clients that have become friends. What's not to like?

Source: Google

★ 5

Golds Gym of New Bern has a great atmosphere for anyone trying to get in the shape or achieve their fitness goals. This is one of the cleaneest gyms around and has a great selection of equipment to choose from. The staff is very friendly and is willing to work with you on any of your concerns or questions.

Source: Google

★ 5

Greatest gym and service around. Updated equipment and great hours, I wouldn't go anywhere else. The GM, Milton, is as good as they come.

Source: Google

★ 5

This place has got ton of equipment for everyone, whether you're a power lifter or a calisthenics guy. Great staff and great management team that will go an extra mile to provide an excellent customer service. I have been coming here for last 7 years and they are like a family to me.

I highly recommend this gym to anyone who is either training for strength or training to be more toned and conditioned.

Source: Google

★ 2

I would have given this three stars because it works well enough as a gym, though it's very small and does not have enough weights or bars for the equipment if I'm being critical. What is very irritating is that the staff member (Adam) that signed me up deceived me. He offered their 18-month agreement rate which was very low, I declined, saying that I wanted a no contract agreement. We settled on a monthly price, and then suddenly 6 months later when I try to cancel, they tell me I signed up for a 20 month agreement. I'm sure that somewhere in fine print in the stack of documents that number was in there, but the guy lead me to believe that I was paying more money per month so I would not be locked in. If you decide to go with this gym read what you are signing word for word and retain a copy of it.

Source: Google

★ 5

Great gym. All staff are awesome

Source: Google

★ 5

This gym has risen back to the top as the premiere fitness facility in the New Bern area. The management of the facility is doing a great job and it shows. Management is readily available all the time, the facility is clean and offers something for everyone no matter what your fitness goals are. The Personal Training staff is excellent. They offer a wide variety of programs or they'll tailor one to your specific needs and goals, as was my case. No where else in the region will you find a fitness center that offers the amenities (including a supervised nursery), equipment (cable, free, cardio & cross fit), classes (pump, spin, zumba and more) and high quality of staff like this gym has.

Source: Google

★ 5

This is an amazing gym. I have learned a lot about working out at this gym and the staff is very nice and knowledgeable. I recommend this gym to everyone I know.

Source: Google

★ 5

This gym is fun and great place to work out. I have met plenty of awesome people. They offer plenty of work outs and classes to help meet specific needs. I have been a member of two other gyms and neither felt more like home than golds does!! They have an awesome trainer Jared who doesn't let you give up.

Source: Google

★ 5

This Gold's Gym is fantastic! I have two small children and the body that proves it. Within 4 months of going here I am comfortable with my body, which is not a small feat. I love the classes. When I'm feeling a little unmotivated I try to attend a group class. The instructors have so much energy and positivity its near impossible not to smile while sweating! I highly recommend this gym to anyone looking to improve their health and fitness.

Source: Google

★ 5

Jared Shepherd is a fantastic trainer & a reputable individual. He's hard working & honest. Gold's is very lucky to have him!

Source: Google

★ 4

Jared Shepard is awesome! He always answers any questions or concerns that may arise.

Source: Google

★ 5

Awesome Gym! Love the boot camp
Group workout with Jared! Definitely recommend everyone to try out Golds!

Source: Google

★ 5

Golds offers a lot of options so when it is busy you always have something to do. The staff is awesome!

Source: Google

★ 5

Excellent

Source: Google

★ 5

Love GGX classes at Gold's Gym. Great way to get exercise in with like minded people with instructors that are spot on. Good for any age, activity or fitness level in every class.

Source: Google

★ 4

Okay I love the classes even though there is too much jumping in step classes for me. I prefer old school step. Lisa, Rob and Mandy are awesome. My only concerns is that it is unhealthy hot in classes and there are not enough clips for the bars.

Source: Google

★ 5

I have been a member of Gold's Gym in New Bern for 7 years and do not plan on leaving! I have been
a member of other gyms in the area and they can not compete with this gym with the level of training, professionalism etc. that is offered at this Gold's.
I usually participate in the classes offered and I am so impressed with all of the instructors!! They are
always enthusiastic and willing to offer advice when needed. Lisa Zaytoun is not only a fantastic instructor but a great manager as well. All of the instructors take their job very seriously and are there on time and prepared to teach a great class!! I look forward to going each day and seeing old friends and meeting new ones!
Thanks Golds of New Bern and your wonderful staff!!

Source: Google

★ 5

Finally decided to get off my butt and get back to the gym. Checked out all the gyms in my area and found Gold ' s Gym in New Bern fit all my needs. The daycare is safe and super convenient. I love going there the staff is friendly and always there to answer any questions. Jared Shepard the general manager makes himself available to address any concerns or answer any questions. I have and will continue to recommend Gold's gym to any one of any fitness level.

Source: Google

★ 5

I am a seriously overweight female who has had five years worth of memberships at three other gyms. For one reason or another those gyms never had me wanting to go in. In my first month at Gold's Gym in New Bern I have already gone to workout more than the combined total of those other gyms. I LOVE working out at Gold's. Jared Shepard is the personal trainer I work with and he is amazing! I now love going to the gym and already feel a big difference in health and confidence. The whole staff is friendly and super helpful! So whether you're new to working out like me or have been working out for years Gold's Gym is a great place to go.

Source: Google

★ 5

Friendly and knowledge staff and well kept facility. The trainers are great, there is a good variety of fitness classes and the child care is awesome. I would definitely recommend this gym.

Source: Google

★ 4

Love the classes! The teaches are the best and are very well trained. They deserve five stars but the room where the classes are held can definitely use an upgrade and some air conditioning! You have some top notch instructors and below average class facilities. Maybe you would attract more members if management did something to improve the aerobics and spin rooms!

Source: Google

★ 5

I have been attending GGX classes at Gold's in New Bern for about 10 years. My favorites are Body Flow and all the yoga classes. Lisa Zaytoun is great! She works us hard sometimes but helps us to improve our poses while making the classes fun!

Source: Google

★ 5

New Bern's Gold's Gym is a place where anybody can go and feel comfortable while working out, regardless of sex, age, fitness level, etc... The staff are all friendly and never turn their back or shut the door when you approach them with a question, suggestion, or even a problem. The facility is always clean, even when some of the members are not, there is always a staff member on the floor tending to the maintenance and cleanliness of the equipment. New Bern's Gold's Gym isn't just the traditional free weight gym, they have plenty of machines and cardio equipment as well as multiple group classes in a variety of different styles.
Best thing about this place is they offer what most gym's don't, free child care for even the busiest of people! Allowing you to bring your kids to the gym with you and leaving them in the "Gold's Kids" room where they are always supervised and have plenty to do. Anything from playing with toys, reading and writing in books and tv for them to watch. I will admit this room isn't the biggest and can get a little crowded but it is still something you can take advantage of without all the worrying and stress of who's watching your kids or are they ok.
Best of all is that you don't have to pay a ridiculous amount of money just to be a Gold's Gym member. Take advantage of their specials they have going on throughout the year. So, if you've been wondering about joining and took the time to read this review, stop sitting around and waiting for time to past and get up and head over to New Bern's Gold's Gym and sign up today! Tell them you read this review online and that Chris sent you and let's see if we can help each other out!
P.S. No, I don't work for the gym, I'm just a recently medically retired Marine who enjoys taking care of himself and would like to share the best place locally to do so.

Source: Google

★ 5

In past I have joined gyms only to later drop out due to boredom. This time I decided to attend a fitness class to see if that would make a difference and YES it did. The fitness classes at Gold's Gym New Bern are amazing. They are fun, friendly and provide a great workout. The time flies and workout is awesome. Lisa Zaytou, the Director is knowledgable and goes above and beyond to make everyone in class feel engaged and supported. I am actually starting to look forward to attending and that is a huge deal for me. I would recommend checking them out! It may not look so pretty at first glance but reserve your opinion until after you attend one of the fitness classes.

Source: Google

★ 2

I think that my personal experience would definitely be atypical, but wanted to comment nevertheless. I joined Gold's Gym in New Bern after moving to the area shortly after Hurricane Irene. I intended to stay in the area for a few months and purchased a 3 month membership. I also purchased a training package after a very hard-sell by one of the trainers at the gym. Unfortunately, shortly after purchasing the sessions, I became ill and then the holidays approached and I was never able to get in touch with the trainer to schedule a workout time. I called several times, but my messages apparently never made it to the trainer to call me back. Unfortunately, my membership expired before I was able to use even one training session that I had purchased. I later learned after moving back to my hometown that the trainers are not employees of Gold's Gym, and my training sessions could not be transferred to my hometown because Gold's Gym had been bought by another company and there are no gyms in my area that are affiliated with the company that is doing the training in Gold's Gym. I tried to resolve the problem with the gym in New Bern by calling them and explaining my problem and spoke with Milton and Mamie ( possibly Mimmie) who were exceedingly rude and completely unsympathetic. I think that I should have been told that the trainers were not employees of Gold's Gym from the beginning, so that I could have made an informed decision. I think that their practice is a bit deceptive. I might feel that way though, only because I am out over $300 in training sessions that cannot be used, unless I travel back to New Bern and purchase another membership. I cannot really comment on any of the equipment, cleanliness, etc since I never used the facility.

Source: Google