★ 5

Great gym. Equipment is always clean & staff is always friendly

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★ 3

Gym is ok at best. Seems to be declining as the lower weight dumbbells are always missing, but that’s mainly on the clients that don’t put them back or re-rack their weights which irks me! My other issue is the other clients that are blatantly filming themselves when you are not supposed to. They even have tripods setup and employees are talking to them when they should be telling them they’re not allowing to be filming themselves.

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★ 1

If I was writing this review a year ago I'd give the place 4 stars. But now it's a 1. Avoid Personal Training. It's a lottery on if you're going to be paired with someone that cares about their job or not.

Last year my personal trainer was decent, his name was Coby, he said he'd update my solo routine every 2-3 months, that never happened. But when we had our 1 on 1 training sessions he was engaged and always answered any questions I had. Thus the (previous) 4 star rating would've been fair.

However, September 2025 I decided to sign up again and they gave me a new trainer, his name is Max. Him and I agreed to meet for the first time on a specific day and time... And he doesn't show up. I receive a phone call right at our scheduled time and he's not saying he's running a few minutes late, no, instead he's saying "something came up and can't make it." He then suggests to do our personal training over the phone. This service is not cheap. And the fact that this is the very first personal training with this new person is absurd. I of course refused and just left the gym; I may as well go watch a YouTube video on how to workout.

But that's not the worst part. Most people after receiving that lousy service would understandably want to quit their training and demand a refund. After emailing their team that handles this (Peak Payment) I was told I'm not eligible for a refund and I'm stuck paying for this pathetic service for an entire year.

The gym itself is decent. But never sign up for personal training. Until there's better quality control on them it's not worth the gamble on who you get.

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★ 5

I’ve been going to this gym for many years and I can say it’s great. From the staff being so welcoming to all of the members and friends i’ve made while going here. Every time I come in I always see the manager Gabriel near the front greeting people when they enter or walking around, introducing himself to everybody. Overall great gym and great people.

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★ 5

Went to disciple mma class. Amazing class with amazing coaches check them out!

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★ 1

They’ll take a lot more money then they say

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★ 5

The gym good

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★ 5

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★ 4

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★ 5

They have all the best glute machines at this location. + The hottest sauna in town! 🧖‍♀️🥰

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★ 5

Great place for a great body transformatio!! Wendover in Greensboro just need to fix broken machine that what we pay a annual fee for,

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★ 5

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★ 1

One of the worst locations in the area. Employees act like they don’t want to be there and doing their job is not a requirement but a gratuity for those of us that pay their checks

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★ 5

Always clean, employees are nice and equipment is up to date and well maintained.

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★ 5

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★ 3

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★ 5

It was nice ,the building was much more lighted than high point main St gym , machines where mostly the same,I hope the people are,new gym as of this October 2019?

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★ 5

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★ 2

This gym sucks o ce you sign the contract your screwed until it runs out.im handicap ♿️ person who can swim but can't lift weights and such not what I joined for I joined for the pool which is fine however the hot tub and steam room dose not found out after joining steemroom has been down for years. The hot tub sauna whatever you want to call it is mostly down if the pump is working the heater is notor if the heat is working the pump is not working you can talk to employees but there's nothing they can do a manager has supposed to call me on several occasions and has not the aquatic center was just closed for a wee for maintenance after that I go in and were sorry for your inconvenience repairs are taking longer than expected another week down I go in today and sauna/ hot tub is broken after two weeks of repair conveniently Mgr is not in as usual supposed to call me bet he and or she dose not. As far as I'm concerned they ARE STEALING FROM ME. MLF.

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★ 5

I enjoy going to this gym everyday. It has lot of amenities especially Sauna, swimming which are maintained well. Equipments are well maintained

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★ 5

First time visiting a Gold’s gym from out of state, Alexander was soooo pleasant and welcoming ! Made me feel right at home immediately. Now my home gym has to step it up !

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★ 5

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★ 1

When is the basketball court gonna be open

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★ 3

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★ 1

Tried to workout in the basketball gym and the rep. saying he can't open the gym cause the key won't work. With the amount of money I pay there should be a spare key to open the basketball gym

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★ 2

The women’s workout room is not clean and today had no paper towels or hand sanitizer. The floor has dust balls rolling around and needs to be deep cleaned. I’ve mentioned to the front desk and reached out to operations on LinkedIn.

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★ 5

Great environment to build and grow! Always a great experience when I visit 👍

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★ 2

I’ve been a member of this gym since before it became a Gold’s Gym, and I’ve always expected a certain level of excellence and professionalism from a brand like Gold’s. Unfortunately, the experience has declined since Gold’s acquired it from Rush Fitness.

Late last year, they introduced 24/7 access with an additional fee for early entry before the normal 5 AM opening, which initially seemed promising. However, the security door has been broken for months, and management has delayed fixing it despite repeated complaints. This created a serious security risk, especially with a nearby homeless encampment. I’ve personally seen individuals from the encampment inside the gym during early hours, and there was an incident where police had to respond to a mentally unstable person causing a disturbance in the parking lot.

This week, the gym disabled 24/7 access, but their lack of communication continues to frustrate members. For example, their app and Google listing state a 5 AM opening, but this morning, 20 of us waited outside until 5:20 AM, with no staff arriving to open the doors. Most of us left in frustration.

As a long-standing member, I expect better service, consistent communication, and a commitment to safety and excellence. Sadly, I’ve found these standards are lacking at this location. If you’re thinking of joining for the New Year, just be aware of these ongoing issues.

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★ 4

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★ 5

Gold's Gym Wendover Ave: Where Sweat Happens (and Sometimes Grunts)

Gold's Gym Wendover Ave is a solid choice for those looking to get their sweat on. The gym is well-equipped with a variety of cardio machines, weightlifting equipment, and free weights to keep your workouts interesting.

The atmosphere is a mix of serious lifters and casual gym-goers, so you're bound to find your tribe. Just be prepared for the occasional enthusiastic grunt or the sound of heavy weights being dropped – it's all part of the experience!

The staff is generally friendly and helpful, and the gym is usually clean. Plus, the location is convenient for those in the Jamestown area.
Pro Tip: If you're new to the gym, consider taking a few classes to get acquainted with the equipment and learn some proper form.

Overall: 5 out of 5 stars. A decent gym with a good variety of equipment and a motivating atmosphere. ⭐️⭐️⭐️⭐️

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★ 5

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★ 2

Mostly clean. Got some moldy tiles in the ceiling but pretty good other than that.

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★ 4

Gym is nice but they recently got rid of a bunch of their elliptical machines and treadmills. My friend and I always do 30 minutes of cardio together before lifting weights and now it can be tricky to get two open ellipticals next to each other. The machines are sometimes broken which I know happens to everyone but they can be slow to be repaired. Could be a little cleaner but overall I enjoy going there. Changed my review because the pool and sauna are back open!

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★ 5

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★ 3

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★ 5

Great

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★ 5

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★ 1

I’m a golds gym member and they refused to let me use a vacation pass and charge $15. Thanks but no thanks.

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★ 3

Okay gym, definitely for serious workout types overall.

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★ 1

Trap you in a contract almost impossible to get out of

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★ 1

The daycare if often closed , and nobody will notified you. You will waste your time going just for somebody to tell there's not child care available. I pay 15$ extra for this service, this place sucks and the people working there including the manager will treat you like trash . Don't join

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★ 5

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★ 5

Zumba class was good teacher

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★ 5

This gym has let our college baseball team work out there twice on road trips! There is so much equipment and space for all sorts of exercises. Our whole team came plus coaches, trainer, media relations (me). The staff just had to pick a certain dollar amount of supplements to buy, and we could workout for the day.

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★ 5

I love this gym I needs to go back to being 24 hours.

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★ 5

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★ 4

Nice gym but miss my mine.

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★ 1

Please AVOID AT ALL COST!
I had such a bad experience trying to cancel my membership. The gym itself works just fine, but when you try to cancel your membership for any reason you will get screwed up. I called them to request my membership cancellation and they told me everything was set and that I was going to receive a confirmation email after 2-3 business days, I didn’t and decided to call them back. To my surprise, they said I had to send an email back to them at the moment I did my request to be able to proceed with the cancellation (this was never mentioned during my first call). So they charged me an extra month, a new “maintenance fee” and “late payment fee”. Why would I have to pay a maintenance fee if I did everything needed to cancel my membership a month prior to this??? Anyways, please do yourself a favour and don’t waste time and/or money at this gym.

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★ 3

Great and friendly gym. Only downsides are pool being closed and the amount of dust/dirt. Definitely needs a deep clean.

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★ 5

Great gym for the truly dedicated. Casual fitness is not to be found here. These folks are serious about lifting and getting fit. Everyone is welcome unlike other gyms nearby. Definitely give this place a try. You won't be disappointed. Looking forward to the coming upgrades!

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★ 1

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★ 5

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★ 1

I hate that the membership prices increased. I know they are under new management but the big draw for me was the previous M2M membership for $35 that no longer exists. The previous owner also offered a discount through my employer. I contacted the new owner months ago to see if the discount would continue and no response. Very disappointing!

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★ 5

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★ 2

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★ 5

It's a good gym with a basketball court and decent equipment to get you in shape. A large cardio area and 8 solo bench press, 1 solo incline press, and a few Smith machines(5).

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★ 5

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★ 4

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★ 4

Get a decent workout if you focus on you and your own maintenance.

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★ 2

I’ve been a member of Gold’s Gym for a while now, and while there are aspects I appreciate, there are significant areas where improvement is needed. One of the biggest drawbacks is the state of the equipment. Much of it feels outdated, and I’ve noticed that some machines are in dire need of repair or replacement. This is not only an inconvenience but also a safety concern.

The basketball court, a key feature for many of us, also shows signs of aging. The flooring has lost its grip, making it potentially hazardous during games. The hoops and backboards are showing their age too, and an upgrade here would greatly enhance the experience.

Another major issue is the gym’s operating hours. In today’s fast-paced world, having 24-hour access is almost a standard expectation, especially for those of us with unconventional work hours. Limited access restricts our ability to maintain a consistent workout routine, which is disappointing for a gym of Gold’s caliber.

In conclusion, while Gold’s Gym has the potential to be a top-tier fitness destination, it’s falling short due to outdated equipment and limited accessibility. Investing in modern equipment, refurbishing the basketball court, and extending operating hours are crucial steps needed to meet the expectations of current fitness enthusiasts.

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★ 1

Be careful with this particular location gym membership!! GM refuses to cancel gym memberships.
Ive cancelled 3 times after today. And once a year I get a late payment due request or it will be applied in collections.

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★ 5

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★ 5

Great gym with lots of equipment.

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★ 5

They got everything you need from a pool to a basketball court

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★ 1

Please do better helping customers who try to CANCEL their membership. Don’t just leave them there and try to ignore the situation. Otherwise, the manager is great and really helpful. But the staff need to be more helpful

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★ 3

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★ 4

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★ 4

Fingers crossed they reopen the steam room soon

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★ 5

Good Gym

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★ 5

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★ 4

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★ 4

Is there a sauna here that’s open?

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★ 1

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★ 4

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★ 1

I got a call yesterday that there is an issue processing my payment with Gold’s Gym this month. I walked in and said I wanted to resolve the issue and make the payment. The woman at the front desk was processing my payment but I also told her I wanted to cancel my membership. She said okay, gave me my card back and put a paper on the desk in front of me without saying anything and then started texting while I’m standing there confused. I asked what the paper is, she said “well don’t you see on top it says cancellation? Fill it out!” and she started texting again. I asked her if she could put the phone down and talk to me about it and she said “I don’t have time for this s#*t!” I asked to speak to a manager and she said no one is there. When I asked for the phone number of a manager or another associate to talk to, she refused to talk to me anymore. I stood there for about 45 mins and she was on the phone seemingly angry and crying with her boyfriend and then just texting the whole time and refusing to talk to me while I was still waiting. Another customer even came to ask her something and she ignored them too.
I will be taking this matter higher and speaking to manager and whoever else I need to.

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★ 4

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★ 3

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★ 2

Gyms cool most of the staffs cool, tried taking my girl to try out the gym and when I get there I get charged for a day’s pass, come back to see some chicks letting the guys go in for free. This was last time I went couple months ago.

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★ 4

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★ 3

Clean, affordable, and usually not too terribly busy but has an annoying lack of equipment like extra barbells and benches. ONE power rack for the entire gym and one free squat rack. The rest is all smith machines. You'll sometimes wait 20+ minutes just to get on the only deadlift platform. Also not the biggest deal but zero 35 lb plates and no one puts their plates away here.

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★ 5

Our go-to gym. It is great for people who like powerlifting training. They have a lot of free weights. 2 squat rack and 2 Smith machine for all your compound movement needs. Never tried any fitness classes, but they seem great.

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★ 4

Great gym, great environment, classic equipment. The gym just isnt the same without the pool, sauna, steam room, and hot tub. Hopefully they re-open the amenities. I also miss it being 24 hrs. The only reason its not 5 stars.

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★ 5

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★ 5

Very nice gym and great staff. I travel to many Golds and this one...very nice job Golds!

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★ 5

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★ 5

Been a member since Jan 2023 Love it here! Gym is clean, lots of equipment, staff and instructors are super friendly and lots of classes to choose from. So glad I joined!

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★ 1

Came here to workout and people just sat on the machines on their phone with their bags near the machines when it’s the only machine in there to hit a certain area. I waited on this machine for at least 30 minutes and the woman didn’t move. They need to push the policies and rules here more.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

Gym rims trash

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★ 5

The staff at this location is great. Very friendly and accommodating.

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★ 5

Haven't been here in 2.5 years TBH, but lot's of nostalgia. I was here when Gold's was know as The Rush as well. It's a good gym with everything you need. I have encountered just a few rude members over the years, but we ended up being friends somehow lol, after a short but non violent confrontation. The staff is plenty nice. They can be in a bad mood sometimes, but so are all of us. We're here to scan our keycard, check in promptly, and workout. Not have a therapy session lol. If you need an energy drink, protein shake, RTD, etc then they will gladly provide it to you. I swear, some people expect to be treated like Kings/Queens Everywhere they go lol. We are all ticking time bombs, don't let the petty things get you down. The equipment is everything you need. My only complaint was, there wasn't enough squat racks. Not sure if that has changed, but the wait can be easily 20 mins before one becomes available. All else aside, 5 stars.

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★ 5

I’ve been going a few months now and everyone is very friendly. Andrew is very helpful and is eager to help me with my goals to lose weight.

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★ 3

Always busy, could use a remodel. The pool, sauna, and steam rooms are still closed.

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★ 5

Was visiting my brother my wife and I did a day a pass at this Golds. I had a great workout the gym was very clean. Locker ooms were clean staff was friendly. I will come back to this gyn next time I visit my family.

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★ 1

If I could give zero I would. I was a member of rush gym. It goes without saying that they are not open 24 hours, so I cannot use them anymore. But I called last month to cancel my membership and they would not do it said I had to come in. So I went in, now they want to charge me another 30 days.
I am fed up. They did not even have a good email address, the one they said was mine never used.
They’ve received more than 2 years where I could not use the membership because of my back, I’m moving and there is no golds gym at my new place thank goodness
I used to go in to Rush between midnight and 4am. When I could take my take my time, but that was before my back surgery.
What I really mad about was I called at beginning of August, if I was told back then about a “bonus” month I would not be so upset, enough is enough. Avoid this gym at all costs
In response to managers “reply “ to “forcing” customers to purchase 30 more days than they want or need. Looks like this gym needs a the BBB to review its business practices, making it difficult or impossible to cancel any memberships is not right. This is not the Soviet Union. Making impossible to cancel memberships, avoid this gym, if you must join one, go somewhere else

Stilt trying to get membership canceled, I’m terrified of walking into this place that I will slip and fall because I am mobility challenge.
Last time I went in I almost fell with the amount of water left on the floor after they mopped. They’ve had more than a year of my money with out me using facilities cancel my membership and stop harassing me manager of this gym.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 4

haven't really had any issues but have only been going for about a month and not quite looking to cancel my membership as others have stated issues with. hours seem to work well even though it's not 24 hours. Staff isn't very engaging, but I haven't really needed to interact much.

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★ 4

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★ 5

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★ 5

Tyra Banks at the Water Park on Huffine Mill Road in Gibsonville, NC Tyra Banks in Topless and Jeans.

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★ 5

One of the best places to train.... Great equipment, great and friendly staff, clean environment. I Love the heavy bag.

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★ 5

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★ 5

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★ 3

Sauna and pool, permanently closed. Treadmill and bike area—tvs no longer turned to news. Why? Golds Gym used to offer a selection of tvs with various channels, mainly sports and news. You could line up the machine you planned to use, with the show you wanted to watch. What’s the issue—this is a well educated community. Pandering to the lowest common denominator by getting rid of news? Um. No thanks. This is not rural Tennessee.
A gym that was going downhill before Covid is now completely irrelevant, sorry to say.

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★ 5

Not packed and good vibes here

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★ 4

Clean gym, very nice staff. Very busy during lunch times. Used this place on a free day trial. For the price seems like a great bargain.

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★ 4

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★ 1

I am in search for a new gym. Soon as you walk in it STINKS!!!!!Online it says they offer a free pass. Went to this location asked for a pass for a week. And the girl at the desk wanted to charge me $45. I will be going to a different gym.

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★ 2

While the customer service is phenomenal, cleanliness leaves some to be desired. Used tissues are littered across the gym, and the locker room was a complete mess with plastic wrappers, bottles, etc.

There is also a small number of popular pieces of equipment. 2 squat racks that are always occupied, and one designated area for deadlifting. Meanwhile, there are 56 treadmills, though I’ve only seen maybe 2 or 3 used at once.

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★ 3

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★ 5

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★ 5

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★ 1

I would give a zero but you have to put something... Just my opinion. I was scammed by these guys on a "month to month" plan. Told them I needed to cancel my membership because I was moving abroad and was told no problem just don't renew at the end of the month. They proceeded to charge my card for 6 months even dispite me calling to have them stop charging me. I would not trust these guys with my CC or any of my personal information. They will try to scam you for sure. Just my opinion.

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★ 5

Goooo9

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★ 1

Customer service on the phone HORRIBLE. The guy literally sounds like talking to me was the worst time of his life

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★ 1

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★ 5

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★ 5

Very energetic desk attendant found an issue with my membership card.. she called a gentleman over who said he would look into it. Left my Silver Sneakers card with him while I worked out. He found me during my workout and said they had an issue on their end but he would not be able to fix it until Tuesday. He said my card was at the desk and reminded me to pick it up when I left. He said I was all set up.
Venue was very clean and great atmosphere to workout.!

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★ 5

It's a really nice clean gym. Staff and members are nice and pleasant.

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★ 5

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★ 5

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★ 5

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★ 5

Great gym! Love the employees

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★ 5

The equipment and staff at Gold’s Gym in Jamestown on Wendover are top notch! I love this place! I come here everyday. Highly recommended!

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★ 5

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★ 5

Great place

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★ 5

Was looking for a gym to join on the advice of my physical therapist, and Gold’s went out of their way to show me equipment safe to use with my injury and how to use it correctly. Not too crowded, even on a Saturday morning, so lots of space to keep distance from other members. Most people wearing masks. No pressure to sign up after my free day pass, and all of my many questions were answered. I was going to check out another gym closer to home before I decided, but ended up signing up for Gold’s today. I haven’t been in a gym in 2 years, and I am so excited to be joining this one!

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★ 1

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★ 4

This is the first gym I’ve ever had a membership with and I’m fairly satisfied with it. I like the option to use the Lady’s gym. Some equipment looks like it’s time to be replaced or needs maintenance. I appreciate the choice of classes but wish they had an evening yoga class. Overall, I get great use out of this gym and all the staff seems friendly.

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★ 5

Kenny is always extremely helpful and motivational 👍👍

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★ 5

Professional and fun staff. Great equipment. Very clean. Everyone is friendly and welcoming. Professional trainers know their stuff and are very motivating.

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★ 5

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★ 1

Making Money From Accounts that clients request CANCELD!

Literally fraud, I’ve called 2 times to cancel my account with Golds Gym, located on 4835 W Wendover Ave, Jamestown, NC 27282. They’ve lied twice to me over the phone informing me the account is canceled. Only to find a billing fee from them a few weeks later. It’s really an inconvenience for me to go in person to cancel , especially when they can cancel over the phone. They’ve charged me late fees on a canceled account, equaling 40.00. Not to mention two months of the gym fee of 35.00, equaling 75.00 of stolen money. From a cooperation that doesn’t need it. I’ve heard others complaining about the same issue with this location and GOLDS GYMS all together.

Below I included not only fraudulent charges on my card but others warning the Greensboro community to stay AWAY FROM THIS GYM!

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★ 5

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★ 5

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★ 5

Keeping gym clean. Multiple cleaning stations located around the gym. Most people wearing masks but not all.

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★ 5

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★ 5

Good

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★ 5

Tammy is a doll!! What a great introduction to my new Golds membership.

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★ 5

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★ 2

It seems they don't repair broken equipment here anymore. Three machines I liked are broken and one, leg curl, was never repaired, just removed broken part and now does not function properly. Now a chest press and lat pull-down are broken.

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★ 5

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★ 4

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★ 5

Brittany Dodson helped spark a transformation that changed my life. I did about ~5-6 body scans & consultation sessions with Brittany in mid 2018. Knowing that there is someone who cares and follows up with me really helped. Her advice was also very valuable. While due to moving to another city I only did 6 styku sessions with Brittany, she definitely contributed to putting me on the right start. 3 years later, 80lbs lighter and a lot stronger, I say thank you Brittany!

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★ 1

Gym need a major upgrade. Everything in the gym is 10 to 15 years old.. Not good?

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★ 5

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★ 5

always 👍

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★ 3

The separate area for the ladies is great!

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★ 5

Place is awesome. Was staying for a two-week stay for training and they work with my schedule to give me a great deal on a membership. Large. Clean. Great equipment. Go there

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★ 4

All good except the opening of the steam room

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★ 5

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★ 5

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★ 5

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★ 5

Love the Gold's Gym location on Wendover. Great staff. Great workout environment.

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★ 5

Nice place. My daughters and I exercise regularly at GG. The employees are helpful. Other members keep to themselves.

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★ 5

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★ 1

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★ 5

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★ 5

Took a body pump class today for the first time at this location and it was great! The gym was clean and not overly crowded. I'll be back for sure!

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★ 5

Went here under a day pass and got what I needed out of it. Can’t speak on the management issues I’ve read under the comments, but as far as being a gym, it comes with everything that’s needed to get to it.

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★ 5

Great

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★ 1

Scammers - last year when the plandemic start
They send me a clear email saying the membership was cancel and free of any charge .
Never step in this place for a year since than .
I went a few days ago to restart a new membership & surprise I owe them for the whole year .
Clearly trying to take advantage of the people to cover lost costs from the plandemic .
There are many nice places to go other than this place

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★ 5

Awesome greetings at the door. Temp check, Great hospitality

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★ 5

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★ 1

Charged over $300 dollars in unauthorized charges 2 days ago for an account that was supposed to be closed 9 months ago.

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★ 1

Terrible place. Cancelled my membership, even have an email as proof, and they keep charging me. The manager avoids me and the other employees are incompetent. Contacted corporate for help but they are just as incompetent. My bank has started to block their charges but it has been a great pain. AVOID AVOID AVOID AVOID AVOID at all cost.

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★ 5

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★ 1

You would give this gym more than 1 star if you never been to another gym or you never needed to speak to one of the stuff. The worse ever

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★ 5

Great workout classes

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★ 5

Been here since 2017 never had issue but I only come here to work out not to socialize

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★ 3

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★ 5

Great customer service

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★ 4

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★ 4

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★ 4

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★ 5

Exelente,Excelente, mejores gym de usa,primera ves q entro a uno💯💯💯💯👌👌🤯...

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★ 5

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★ 5

All good! Everyone is wearing their masks and management is doing a good job of making sure.

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★ 5

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★ 1

I am filing a complaint with the better business bureau because after giving golds notification of an auto immune disease the manager indicated he could not cancel my membership and because of Covid this is disrespectful and down right unprofessional. The main offices for complaints are closed and they expect members to just deal with it. They will never get my business again

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★ 1

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★ 4

A very clean and they're concerned about the safety of their clients...mask up!

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★ 5

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★ 5

Source: Google

★ 1

Would not recommend opening a membership with Golds Gym at this location or in general. In September I called to cancel my membership after my doctor advised I isolate due to my pregnancy during the pandemic. The individual I spoke with in September assured me they would freeze my membership temporarily while I waited from a response from corporate in cancelling and refunding my membership cost for that month. I have been charged two consecutive months since requesting termination. I never go a response from corporate after my calls or emails requesting cancellation. This location told me they cannot refund me for the past two months and I would need to pay an additional month to cancel my membership. When I asked to speak with a manager I was told that the manager was unavailable.... after calling in two days in a row. The individuals I spoke with were unsympathetic and provided no solution to me. Who knew it would be this hard to cancel a gym membership while being 7 months pregnant during a pandemic.

Source: Google

★ 4

Clean, lots of hand sanitizer stations... And not too crowded. 1st time back in a while... I needed it.

Source: Google

★ 5

Source: Google

★ 5

Nice

Source: Google

★ 5

Great prices and customer service, that's why my wife is going there

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

I have been attempting to cancel my membership for over a year now having moved over 2 hours away. I have been told three different ways to cancel my membership and even after sending all the documentation, I was then ghosted by the employee over email. Now that they have re opened they are again taking my money. When I called the gym the were un helpful and told me to send another cancelation email to corporate but couldn't tell me where to find the email address. Do not become a member of this gym. Super un helpful and don't care if you need to cancel they will make it as hard as possible. I am out of contract and still they want me to come in person instead of working with me living so far away. One star is too high of a rating.

Source: Google

★ 5

Source: Google