★ 5

Hi Tone in Gastonia is easily one of the best gyms in the area! I love that it’s open 24 hours, making it super convenient no matter my schedule. There are two separate entrances—one side for weights and cardio machines, complete with a sauna and amazing benefit lights (like red light therapy), which makes recovery feel next level. The other side has a dance room for fitness classes and tons of training equipment for athletes, including giant tires, jump ropes, and more. The setup is clean, motivating, and has everything you need whether you’re just starting your fitness journey or pushing athletic limits. Highly recommend!

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★ 5

Neighborhood vibin'. Not huge but has everything we needed plus some benefits we haven't used yet. The included Reach Higher meeting with a trainer was nice since I've never been instructed by a professional on how to lift or how to structure a workout. Brandon was our trainer for that and he was awesome, very knowledgeable and personable.

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★ 5

Great gym

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★ 5

I love how everyone is so nice! The gym itself is great too!

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★ 5

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★ 5

Clean , great staff and just an absolutely great place to workout

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★ 5

Great staff! They’re very friendly and encouraging and the environment is nice.

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★ 5

Wonderful gym very clean. Everyone is so friendly and seems to be happy. They offer free workouts classes. They also offer personal trainers with a fee. So far I am so happy. I am not stressed like I would be at other gyms being overly pack.

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★ 5

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★ 5

Great place to work out!

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★ 5

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★ 5

AB has been great! Taught me a lot in a short amount of time and he is very knowledgeable. Kelsey’s stretch class was great!

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★ 5

I joined HiTone fitness last August and I can truly say it is the best gym I have ever joined! The staff is amazing, the equipment is in great condition , it is clean, friendly and very welcoming! They have some killer classes if you like that. I have had a personal trainer, Brandon and he has been phenomenal ! I have joined and quit many memberships in the past. Not this one! You feel welcomed there!

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★ 5

Love the people. Love the trainers. Just feel comfortable! Great gym!

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★ 5

I've been struggling to find a gym that met my expectations, but Hitone really did! The environment is great, clean, and has all the machines I need and the trainers are really friendly

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★ 5

I highly recommend HiTone Fitness Gastonia. The positive atmosphere and helpful staff make this an enjoyable place to come to. I have been training with A.B. for six months and couldn’t be more pleased with the progress I have made so far. The personalized approach the trainers have here is one of the key factors in my success so far. If you’re looking for a gym and/or a trainer in the Gastonia area, HiTone is the place to go.

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★ 5

Been to a lot of gyms. This staff and management team actually care about your experience! Today I came in and the entire staff was doing a detailed cleaning of the entire club. It’s the cleanest gym I’ve ever been too. It’s got everything you need for a great workout, plus staff is amazing!

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★ 5

I highly recommend Hitone fitness . All of the staff are very welcoming and made me feel comfortable when I came to sign up for a membership. They were very interested in my goals and cheer me on to this day. I haven’t had very good experiences with past gyms. I like that it is a smaller gym and a nonjudgmental environment . It does not stay packed. I personal train with coach Giana she’s amazing. She pushes me to do things that I would have never thought I could do. From day one walking into the gym she had great energy that made me feel comfortable and want to do personal training with her. 10/10 highly recommend!

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★ 5

Great gym! Highly recommend.

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★ 5

“HiTone Fitness is hands down one of the best gyms I’ve ever been to! The staff—A.B., Shemar, and Brandon—are absolutely amazing. They’re not just trainers; they’re motivators who truly care about each member’s progress. Their personalized approach, positive energy, and welcoming attitude make every workout something to look forward to.

The atmosphere here is always encouraging, and you can tell the staff genuinely wants to see everyone succeed. Whether you’re just starting or pushing toward new goals, they’re right there with open arms, ready to support you. I actually get excited about coming to the gym because of the people and the environment. Highly recommend HiTone Fitness!”

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★ 1

I don’t normally leave bad reviews but for the situation with high tone I’ve had enough. First of all if you sign up for the contract better make sure you confirm 10 times that’s it’s canceled and doesn’t auto renewal and charge your card. I canceled mine membership after it ran out for a year and then somehow they still charged my card and auto renewal my contract well I had to go there twice just to get that straighten out and now I’ve been waiting 3 months for a refund on the month they charged me for renewing when I didn’t renew it. I ask them not to renew it as well but it still was. Every time I have called they tell me they will follow up and let me know what’s going with my refund and they don’t ever follow up. So today was the 5th time I’ve called in 3 months after getting no follow up’s on the other 4 calls I made to them and they still have no answers for me today on my refund for literally $50. I had no idea a business could make something so difficult till I went to Hightone. Would suggest going to ultimate fitness down the road where it’s a local owned gym and not a cooperation that can’t even get a refund right

Follow up 8 months later- Hightone has not reached back out me about the situation. It’s very sad that you can write a business a bad review and they can’t even pick up the phone or call you back and atleast try to resolve the situation. I really don’t know how this place stays in business with the poor customer service they have

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★ 5

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★ 5

We are loving the personal connecions at Hi-Tone!

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★ 5

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★ 5

Great gym, awesome staff, couldn’t ask for a better gym.

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★ 4

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★ 5

I started in early September with Giana Gonzales and even though I had no idea what I was doing to even begin with strength training being 46 years of age I was afraid to hurt myself or do the stuff wrong and I must say she has changed my life. I have seen such a huge difference in my body mind and strenght while training with her. She makes sure I am training correctly and pushes me to keep going even when I think I can't keep going. She has not only answered all my questions she even answered my after hour calls for nutritional information. I would send anyone to her for training. She's funny and kind which makes training fun. She listen to you on all aspect of training and life changes. This is a life style not just training. You have to want to put the work in to see the change it won't happen over night and if you really want it Giana is your trainer! On a side note: A.b. is a great manager always available to help in any situation and Lee is also there to help when you need him! Thank you to all the team at hitone I can't wait to see the next year with you all!

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★ 5

Clean facility, friendly staff, nice equipment. All in all, a great gym!

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★ 5

Had a great first time experience. Can’t wait to go back.

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★ 5

Great staff

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★ 5

Hitone Fitness is an important part of my life. I was injured in a car accident and was very limited in my ability to move for over ten years. My goal was to just be able to tie my shoes.
I have accomplished so much more with the help of the trainers at Hitone.
I personally train with Nelson 3 days weekly. Im able to do this because he understands and modifies workouts to meet my needs and abilities. Nelson has been extremely helpful pushing me to reach goals I thought impossible.
I’ve worked with other trainers at other gyms, but, never with anyone as dedicated to his career and my success as Nelson. He keeps me motivated due to his encouraging attitude. I recommend him to anyone regardless of age or sex looking to improve their body as well as the quality of life.

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★ 5

Wonderful gym with great equipment and a clean, spacious environment. The staff is friendly and knowledgeable, always ready to offer support. They offer a variety of classes that cater to all fitness levels, making it easy to find something that fits your goals. Highly recommend for anyone looking for a motivating and welcoming fitness community!

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★ 5

Great atmosphere !!

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★ 5

Love my workout groups

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★ 5

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★ 5

Hi tone gym is consistently clean and available

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★ 5

HiTone Fitness is an exceptional place to workout. I take the Zumba class with Iris, she’s fantastic. For example, today she brought in two new fast paced songs that challenge your brain and whole body. Another class I take M/W/F is with AB. He’s a great coach and enthusiastic leader! This guy is serious-he was in the US Army and best trainer I’ve ever had. I have gotten in so much better shape because of Iris and AB but also Gianna and Nelson. I strongly recommend this gym and when you join, you’ll be shoulder to shoulder with inspiring classmates/neighbors. Just awesome!

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★ 5

Great place to workout!

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★ 5

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★ 5

Very friendly staff and very well kept facility!

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★ 5

Great staff, good gym community, nice equipment,

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★ 5

Friendly staff, clean equipment, and a positive atmosphere!

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★ 5

I have been a member for several years now. Great staff, very attentive and switched on to members needs. Excellent training program has helped me be well on the way to achieving my goals. Manager Nick Rude is extremely knowledgable and approachable, always ready to help members with their fitness program. I highly reccomend them.

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★ 5

I just joined last month and have enjoyed coming here. I haven’t been excited about working out in a while and that’s due to the friendly environment, small gym feel and great amenities!

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★ 5

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★ 5

Great small gym. Has everything you need and you can go anytime that fits your schedule. Love it.

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★ 5

Been going for about 3 years and AB has changed this place tremendously, this has gone from a very underwhelming gym to one of the best gyms I’ve been too. AB cares about everyone and it shows. Would recommend this gym to anyone who doesn’t care about a smaller gym.

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★ 5

awesome people and very clean/organized

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★ 5

Staff was very friendly!!

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★ 5

I love working out here. So convenient and staff is awesome!

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★ 4

Been a member here for 1 1/2 yrs. Not a huge place but they have everything you need for a great workout and well maintained.
Pro's - Open 24 hrs, Nice equipment, well maintained, not overcrowded most of the time, fitness instructors and personal trainers available, 2 aqua massage lounge chairs.
Cons - Staff there M-F till 7(?). So Red Light Therapy, Sauna, Tanning open till 7, not sure about weekends.
Many High schoolers come there around 7-10pm in groups and want to hog the machines.
I think a Staff member should be working there till 10pm.

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★ 5

This is by far my favorite gym I have ever been to. The people are absolutely amazing! It is also such a great price for all the amenities you get. Thanks so much HiTone staff for such a wonderful experience!!

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★ 5

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★ 5

5/5 without a doubt! Great gym and atmosphere. Aikane (AKA AB) and the Hitone team are always welcoming and motivating.
If you are looking to join a gym, look no further!

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★ 5

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★ 5

Great gym! AB and his crew are awesome. I joined 4 years ago and have lost 30 lbs and completely transformed myself in that time. Good atmosphere, supportive and friendly members, nice facilities. Will be a member for years to come. The morning crew is where its at!

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★ 5

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★ 5

Nice atmosphere. All of the equipment I need but not over crowded.

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★ 5

Manager Aikane creates a great experience for all the members at the gym. He is truly passionate about fitness and the success of the gym.

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★ 5

The gym is clean, the staff is respectful, and the filming in the place is non-existent.

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★ 5

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★ 5

Great service and excellent gym setting! They are extremely friendly and accommodating.

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★ 4

Clean facilities and great staff. The sauna alone is a automatic W

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★ 5

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★ 5

Great gym, great equipment, clean! Great place to workout

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★ 5

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★ 5

Great place to call my home gym. They have everything you need! 👌🏼 I love every part of this gym. 💯

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★ 5

We are new to HiTone and have only done a few classes/workouts, but have really enjoyed it so far. The staff are super nice and really helpful. One of the staff members was at the gym for their own personal fitness time, but paused several times to give us pointers while we trying to figure out the machines.
We are happy to continue our journey with HiTone!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Only regret is not finding this gym sooner! Love everything about HITONE…

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★ 5

Great 24 hour facility

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★ 5

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★ 1

it was ok be taxing too much for nothing

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★ 5

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★ 5

Switch to HiTone recently, and it was the best decision I ever made. They have every machine I need, and benches and squat racks. Very nice and clean gym.

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★ 5

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★ 5

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★ 5

Awesome gym, great staff, fun classes! We love it here!

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★ 5

My husband and I have finally found a place we feel working out together ❤️ All the staff is super friendly helpful and knowledgeable!!!

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★ 5

Amazing gym, nice equipment and nice people! It’s interesting how they have different types of gyms all around what seems to be like a shopping mall which is primarily Hi-Tone Fitness. Highly recommend

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★ 5

Good facility, friendly and helpful staff.

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★ 5

Great facility! For me personally the location literally can’t be beat; it is 6 minutes from my house. Having the 24/7 access plan is awesome. I work late many days and have 2 daughters so working out in the evening isn’t an option. Being able to go in at 4am is amazing, plus it’s nearly empty then! Staff is always super friendly and happy to answer any questions I have.

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★ 4

It has been a great experience so far

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★ 5

they have great staff that are professional and always keeping customers first. They keep a clean, sanitized gym and I would highly recommend this gym. “AB” the gym manager is always helpful and tries every way he can to make your workouts and gym time more enjoyable. This man deserves a raise!

Source: Google

★ 5

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★ 1

Trying to cancel is a nightmare. Don’t listen to their sales tactics either because they lie and just put you off to a third party who does all their billing. I signed up here specially to be able to workout and be left alone, instead their staff interrupts me during my workout on a regular basis to ask if my friends will sign up or to tell me they have water bottles up front?? How hard is it to just leave someone alone? I don’t see any of the males in the gym being interrupted mid workout. I’d rather go get lunk alarmed at a planet fitness for the rest of my life.

Response to Owner: yes, please stop charging my card for services I have told you multiple times did not meet my standards. I should t have to keep paying after I told you ONE WEEK after signing up that it wasn’t right for me. Your team told me I could cancel since my address was in Huntersville and that turned out to be untrue so the least you can do it act in good faith and stop charging me when I haven’t been to your gym since week one.

Source: Google

★ 5

Staff was friendly and helpful, especially since I’m new to the “gym scene”. Also love the classes offered.

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★ 5

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★ 5

Great Gym. The staff are super friendly and I like that I can go in early morning

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★ 5

I recently joined HiTONE after searching far and wide for a gym that offered group classes as well as a gym with all the necessities. I was greeted by an amazing group of individuals (AB, Nelson, and Lee just to name a few) who have all been wonderful in answering my questions and supporting my fitness goals! I highly recommend HiTONE if you are looking for an affordable and a 24 hr accessible fitness experience.

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★ 5

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★ 5

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★ 5

Amazing crew and clean gym

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★ 5

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★ 5

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★ 4

Nice gym with nice amenities. Been going there on and off for a few years. This is my last time using this gym bc of the new way of canceling the membership. They now use a third party to handle their payment/membership service and I was told I have to pay two more times before the cancellation takes effect. They told me I agreed to do that when I signed the contract. I told them I signed the contract before they started using this company and they said there is a generalized statement saying that they can use whatever third-party business and we have to comply with their policies. Super annoying and it’s the main reason I won’t return.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Low key loved this gym. Lately it’s turned into a night club with graphic music turned up to an anxious level of volume. If I can’t hear my AirPod pros on max….😬 May find new gym if this continues.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Hit-Tone is a great gym. Staff are wonderful and gym is very clean.

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★ 5

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★ 3

New to this gym. Love that they have equipment I’ve been looking for in a gym. My first time and night at the gym it was/is beyond hot, stuffy and not ventilated enough to workout out comfortably. Was not able to complete all my reps/sets without getting dizzy. Please cool it down in there at night.

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★ 5

Started my gym membership 3 weeks, no regrets. Everyone there is cool, friendly people in general so it’s welcoming for everyone.

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★ 1

They do an awesome job with the size of the gym.

Edit: they play games when you try to pause or cancel your membership. Stay away!

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★ 5

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★ 5

The gym fits all my needs, but giving 5 stars for Nelson as a trainer. Highly recommend and glad to do work with him! No BS, honest and a very friendly. Have given specific feedback and he has adapted and been goal oriented with what I’m seeking. Appreciate his attitude and adaptability for my goals!!

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★ 5

I'm gonna be very transparent this gym is awesome! The staff is great, facilities are clean. My guy Nelson, is always insightful and with great spirits and has been a great coach throughout my fitness journey.

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★ 5

It's been almost a year since I joined Hitone Fitness, and both the gym and the staff are great. I recommend Nelson for personal training he pushes you to do your best. He has helped me build a good workout routine that helps me keep up with my diet. I have had many trainers, but he is the only one who holds me accountable for my goals.

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★ 5

My wife pushed me to start doing some personal training with her several months back (coming from a guy who hates doing new things and failing in front of others)I wasnt Exactly excited. The first night I met Nelson!! Nelson did everything in his power to make sure I was Giving 100% and truly cared enough that I knew He believed in me! Since then I’ve been hitting PR each week and don’t mind being in the middle of a gym as a bigger guy trying to be successful. All that comes from a great trainer who pushed me past my insecurities. We like the atmosphere at HiTone, we like the facilities and we love Nelson!! Highly recommend him to anyone looking to thrive again !!

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★ 5

Favorite Trainer hands down is Nelson. If it wouldn’t have been for him motivating me to go to the gym I wouldn’t have came back. He is the nicest and most supportive trainer I have ever had. He will always make you a priority & is really easy to communicate with. If he wasn’t at Hitone I honestly wouldn’t be there either. Its always great to see another Hispanic thriving & motivating others to follow suit and keep themselves in shape.

Source: Google

★ 5

When I first joined HiTone I was a complete gym newbie. I signed up for personal training with Trainer Nelson and that was one of the best decisions I have ever made for myself and my personal health. Since then I have lost over 20 Ibs and have established a consistent workout regime. Nelson has consistently invested in me, taught me how to use the equipment, and held me accountable to my goals. He made someone who had no idea what they were doing at the gym feel confident and comfortable. Any other time I have joined a gym in the past 50% of the struggle was intimidation from being there. Working with Nelson has been the first time that I have joined a gym and had someone who made me feel comfortable and confident enough to come in and work out by myself. It’s people like him that help to create a comfortable, welcoming, and healthy gym environment. This is a big part of why HiTone is such a great gym. He makes this place awesome and I would highly recommend him if you’re looking for a PT!

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★ 5

Hey I’ve Been Working Out at HiTONE now for almost two year. I Highly recommend (Nelson) to train you He’s Spot on and consistently pushing me to Reach my Goals. I would have never reached on my Own accountability. Thank you for all The love and Support HiTONE Family.!

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★ 5

A great gym! Landon, the club director, the rest of the staff do a wonderful job! Definitely no tom foolery going on in this gym! Highly recommend!

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★ 5

Great staff, clean gym

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★ 5

Friendly staff, clean environment, fair membership price and 24/7. Great gym

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★ 5

Great gym, great staff, amazing trainers who are dedicated in helping you achieve your goals.

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★ 5

On Monday morning our son suffered two gran-mal seizures while at Hi-Tone Fitness in Gastonia NC. By the time I got to the gym Landon the General Club Director had contacted 911 and had all steps in process of resolving the situation. In was handled in a timely, professional and courteous manner. My family and I are very grateful for all the club staff did in helping us during this crisis. I would strongly recommended this club for you and your family!!! This is a a time when you can tell your not just a monthly number!!
Connie Avery

Source: Google

★ 5

This is a great place with a great staff. Landon (manager), Jay, Nelson, Landon, and Andy have been most helpful and supportive of me. Recently at age 60 I was diagnosed with late onset multiple sclerosis (MS) and advised by my neurologist to look into doing routine exercise as a way to combat the MS progression. I began several months ago and have made a continual improvement in resistance and cardio, both of which are critical for good health. The staff has been most helpful with suggestions and giving me positive support to...."keep moving". My only regret about joining the Hi Tone Gastonia location is that I didn't do it sooner. It's one of the best places I've ever worked out in.

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★ 5

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★ 5

Great place to work out

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★ 5

Great staff!

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★ 5

Best gym ever, the people there are really cool and nice. I really love this gym there is so much stuff to do there. The workout there was so hard and exciting.

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★ 4

Small gym but provides all the equipment needed for a pretty good workout

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★ 5

Pretty solid place use to be "Workout anytime Gastonia" but after the pandemic it switched to hitone fit.
Beats planet fitness because it's open 27/7 u can workout late nights on weekends!
5 star 🌟

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★ 5

Nice clean gym to work out in!!!

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★ 5

Wonderful staff who are encouraging and not intimidating. Great, affordable gym!!

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★ 5

This place is awesome! As a person who enjoys working out but doesn't like most gyms, I couldn't be happier to have this place so close to us. I have been working out at home for a few years now but have been wanting more variety and some guidance to break a plateau but dreading going back to a gym. I reached out to get some training sessions and ended up working with Nick, who is awesome. He's also the director and runs a tight ship- gym is always clean and orderly, with a positive and welcoming atmosphere. I've been coming to this gym for 2 months now, 4-6 days/week and can't say enough good things. On top of the positives previously mentioned, the equipment is great quality and variety, though the footprint is not huge it rarely feels congested, other members have been welcoming and encouraging, and great covid mitigation measures. My wife and I both love this place and plan on working with their trainers and exercising out here for a long time to come!

Source: Google

★ 5

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★ 5

I love this gym! The equipment is awesome and the gym is so clean! I recommend this gym to anyone!

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★ 5

The HiTone Fitness family is amazing! I been working out here for two years! My whole life has change because of the positive environment created! I’ve made some good friends here! This gym has made me feel very comfortable as a African American! It’s very diverse with great energy from everyone! I spend at least 3-4 times here because I enjoy it so much! The best gym in Gastonia I’ve ever been apart of since moving here!

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★ 5

This is by far the best gym that I have been a member of!!! It is always clean and the equipment is in great condition. The staff especially Nick, Landon, and Ty is super friendly and helpful and go out of their way to make sure you have a good experience. They also have a great variety of fitness classes and specials on personal training sessions.

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★ 5

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★ 5

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★ 5

I joined HiTone in January of this year. I love everything about it. I couldn’t be more happy with my experience here.

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★ 5

I’ve been coming to this gym for a few years and it’s always super clean and the staff is very friendly. I would definitely recommend this gym to anyone looking for a new place to workout.

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★ 5

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★ 5

Nick and the crew at HiTone are awesome! They keep the gym clean and are always their to answer any questions you may have. They go out of their way to make sure you feel value in your membership there. The gym has new equipment and is never really overly crowded. I have been going there for about a year now with no plans to change gyms.

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★ 5

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★ 1

I felt like I was discriminated against the whole time I was there tried to workout but nick and Landen these guys made me feel so uncomfortable. I asked the whole staff why do Landen stare at me in a awkward way bro made me feel so uncomfortable so I guess nick didn't like it he started talking crazy about me to the staff I was just there to workout and not cause any trouble I liked the gym its cool and laid back but I'll never be back these guys should not be working there...

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym! It's nice not having to wear masks and we love the friendly staff.

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★ 5

Awesome gym since my 1st day here. Friendly staff, professional with a very diverse atmosphere ranging from young to older. I highly recommend this gym. It has all the essentials plus a handful of membership perks. One thing that solidified my love for this gym was the day I left my car and motorcycle keys inside a locker in the locker room and I returned 2 days later and my keys were still there. I wasnt driving my car at the time so i didnt notice the keys missing until I needed my car lol. I retraced my steps and they were right where i left them. That says alot about the crowd that goes there and the safety of the location. This place gets at 10/10 from me.

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★ 5

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★ 5

UPDATE: The owner Nick just called and apologized for the staff not being there to let me in. He was so professional and seemed very nice. Going in later today to take a look around again!

Just moved to the area and was looking forward to coming here. Stopped by during open hours and the door was locked and no one at the front desk to let me in. Went home and called to discuss pricing and services offered but couldn’t even get anyone on the phone.. I tried calling 3 different times and phone just kept ringing. Clearly they don’t need any new business.

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★ 5

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★ 5

I have been with this gym since it open and have never had a bad experience. The staff has always been friendly and helpful. The rare times there has been an issue they have always been quick to address and correct. This a small gym with a family atmosphere but offers many of the same amenities and services as the larger gyms.

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★ 5

This is showing under my husbands name. I’m Ashley. Been a member here for about 4 months. I am so happy with the staff and the gym itself. The equipment is always organized and clean! So glad as a busy mom I can come in any time with it being 24/7 and workout when I can!

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★ 1

During the pandemic, they were charging me while they were closed. And on top of that, they were charging me more than my monthly fees. I had to file fraudulent charges on my credit card just to get my money back, hitone was not interested in returning my stolen money to me. Reason I was told for this was so that they can pay employees. Not my fault you didn't take advantage of SBA loans for this exact reason. Poor business practices, will never use any hitone facilities in the country.

Source: Google