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Gym Fitness center Indoor cycling Pilates studio Rowing area Yoga studioAbout the Club
HOTWORX is the first Infrared Sauna Fitness Studio! Workouts include Yoga, Pilates, Cycle, Row, Core, and much more in an Infrared sauna! We offer a free weight area in our FX Zone. Our members enjoy access 24/7 AND UNLIMITED sessions! Contact us for a FREE session.
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Reviews
Nicole Mehan
★ 5
So excited to be trying something new in my fitness journey! I love the privacy the Hotworx studio provides and as I’m getting older I have noticed my body is craving the warmth! Milli was super sweet, friendly, and informative. She made my decision to sign up even easier. Can’t wait to see results!
Source: Google
Karla Parada
★ 5
From start to finish it was an amazing experience! Millie was super helpful in going over everything and super thorough! Excited to book my next class
Source: Google
Channah Wells
★ 5
The staff here is incredibly friendly and helpful! They always make great conversation when I come in for a workout. I love the environment because even the customers are so friendly. It’s a whole community here that I just love and it makes me want to come every single day!
Source: Google
Raylyn Paget
★ 5
Great first experience!! Staff was nice and helped me get everything figured out!
Source: Google
regina adams
★ 5
Millie Millie was such an awesome help getting me to sign up for my new membership. I am super excited to start.
Source: Google
Brittany Carter
★ 5
I went to HOTWORX for the first time and absolutely LOVED it!!!!!! Millie was fantastic showing my wife and I around the studio. Her customer service was tea! My first experience was amazing and unforgettable. I highly recommend this location.
Source: Google
Jimmy Warner
★ 5
Amazing atmosphere and fantastic staff that are very helpful!!
Source: Google
Fiona Wroten
★ 5
This studio allows 24hr member access, you can bring a guest, they have foam rollers and showers, also if you show up early to your session you can use the free weight area. If you forget your mat and towel you can use the locker to rent one for that session. The staff are always friendly.
Source: Google
Meriel Quevedo
★ 5
i love coming. it makes me feel empowered and able!!
Source: Google
maggie3080 Vinson
★ 5
It's literally the only place I can sweat and have fun at the same time! It's relaxing and energizing! Guaranteed to make you feel amazing after a workout!
Source: Google
Chantal Alonso
★ 5
Love this place the environment is amazing always clean and staff has been amazing
Source: Google
Sara Bosco
★ 5
I love working out here!! Such a welcoming and clean environment! The staff is amazing! 10/10 recommend this gym
Source: Google
Yeimi Lozada
★ 5
Amazing place ❣️
Source: Google
Lacy Kornegay
★ 5
great experience. great workouts to help you sweat!
Source: Google
Morgen Daniels
★ 5
Molly was so helpful! I’ve been at HOTWORX for a year now and love to add it to my routine
Source: Google
Z Taylor
★ 5
Love this place. Relaxes me and resets my body after the hardest day or intense workout.
Source: Google
CAROLINA LOPEZ
★ 5
I enjoyed it, I love it
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Megan Diaz
★ 5
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Amber H
★ 5
Affordable and clean. Friendly front staff. New member but enjoying it so far!
Source: Google
Hayley Hamilton
★ 5
hot worx is so awesome the place is always so clean and tidy and the staff is so nice and encouraging!!
Source: Google
Jason Olivarez
★ 5
First time, great place great workout. The staff is super nice.
Source: Google
Lizzy Vilaro
★ 5
I seriously love HOTWORX! The workouts are tough in the best way and I always leave feeling amazing. The staff is super nice, everything’s always clean, and I love that it’s open 24/7 so I can go whenever.
Source: Google
grace garcia
★ 5
Very nice and I’m excited for the class and I’m suprise this is all free! Appreciate it!!
Source: Google
Vicky Garcia
★ 5
Great HIIT workout, perfect for what I’m looking for during travel days and even in between gym sessions. Great add to a routine for those beginner and advanced! Cross training is 10/10.
Source: Google
The Blonde Abroad
★ 5
Loved my first HotWorx workout! The ISO was great and the perfect challenge.
Source: Google
Elizabeth B
★ 5
I've been going to HotWorx for a year now. My journey has been incredible and I have to say, if you haven't checked them out yet, you're definitely missing out! Having 24-hour access is a major plus – no matter your lifestyle or schedule, you can always find time to get your daily movement in. Whether you're into ISO workouts, HIIT, or even free weights, they really have options for everyone. Plus, the staff here is super friendly and always happy to help and answer any questions. And honestly, the place is incredibly clean – that's a huge plus in my book! The best part is you get to try them out with a free workout! Don't wait until the new year, lock in and get started now! 💪🏽🔥🔥🔥
Source: Google
Kayla Duke
★ 5
best gym ever!!! all the staff are so friendly and sweet
Source: Google
Chloe Marie
★ 5
I started HOTWORX about two months ago and have loved every workout! My sister and I come together most of the time and it is always a great way to decompress, relieve stress, and burn calories at the same time! 10/10 would recommend!
Source: Google
Zhanmanz
★ 1
Beware of cancellation policy. Originally was told you can give 2 months notice but now they only make you pay 99 dollars and cancel right away. Matt itterdargen gave me the wrong info upon signing on.
Source: Google
Ericka Williams
★ 5
Great location, clean, nice staff, visiting from texas this summer/early fall and everyone been nice. Great for the upcoming cold days.
Source: Google
Ashley Aipia
★ 5
I have enjoyed my experience at Hot Worx. They have a variety of classes and times! I would recommend
Source: Google
Chelsea Hayes
★ 5
Always love visiting this location as the staff truly always makes you feel like family! The saunas are always super clean and everyone whom I’ve come across is always super friendly!
Source: Google
Charlene
★ 5
I’ve been a member for over a year. I truly enjoy this place.
Source: Google
Tearra Smith
★ 5
Absolutely love HotWorx! Burn calories in a short period of time. I love sweating in hot cycle!
Source: Google
Miranda Greene
★ 5
Ive been here a little over a month. Everyone is super nice and helpful!
Source: Google
Cierra Tillotson
★ 5
I just started coming last week & have become obsessed!! I’m here every day since I started, everyone is so nice. It’s my fav part of the day!
Source: Google
Sandra Matos
★ 5
Had a great time my first time in. Hot yoga was relaxing yet intense. Highly recommend this place!
Source: Google
Kris Concepcion
★ 5
Imo the best value for your money. Always clean never too busy and its at your own pace if you choose.👌👌
Source: Google
Jayda-Kaye Watson
★ 5
I tried Hot Pilates here for my first session, and the staff was super welcoming and helpful the entire time. The workout was amazing, challenging but really rewarding. I ended up getting a membership right after my free session because I loved the experience that much. I’d highly recommend HOTWORX to anyone looking for a motivating and supportive fitness environment!
Source: Google
Kimberly Hannah
★ 5
I can't say enough good things about Hotworx Fayetteville! Since starting my journey here back in March, the results have been amazing. I've lost over 25 pounds, and I feel fantastic. The variety of workouts and the infrared heat make every session effective and enjoyable. The staff is super supportive, always making sure I have what I need. If you're looking for a workout that really delivers, this is the place to be!
Source: Google
Dave Steelworth
★ 1
Our experience with Hotworx has been extremely disappointing. The membership contracts are rigid and deceptive, offering no flexibility even in legitimate circumstances. Despite my wife’s having underlying health issues, the staff showed no understanding or willingness to accommodate our situation. Their dismissive and unhelpful attitude only added to our frustration. For the steep price they charge, you’d expect a far higher level of customer service and compassion. Unfortunately, Hotworx operates more like a money trap than a wellness studio — definitely not worth it.
Source: Google
Karina Arzubiaga
★ 1
My experience with Hotworx has been very disappointing. I signed up for a membership last year, but shortly afterward, I found out I was pregnant. My doctor advised that saunas were unsafe during pregnancy, so I could no longer use the facility. Unfortunately, Hotworx would not allow me to cancel my membership and only offered the option to freeze my account. I was required to call every three months to renew the freeze, and I’ve been paying for a frozen account for an entire year.
Now that I’m postpartum and adjusting to life with a newborn, I accidentally missed the deadline to refreeze my account last month. I’m still not physically ready to return to the gym, yet I was charged for a full month that I couldn’t use. I’m very disappointed with how inflexible the policies are, especially in situations like pregnancy and postpartum recovery.
Source: Google
Susan
★ 5
I have been a member of several workout studios in the past with no real results and I must say HOTWORX was the answer for me. I have Lupus, and a number of other other auto immune diseases and a very stressful job and It is extremely difficult for me to lose weight. I have been a member since 2020 and with consistent workouts I have gone down 4 sizes, I’m much more toned, have more energy, more relaxed, my joints don’t ache like they had, I am more flexible, my skin tone has improved and my eczema has cleared. HOTWORX has been a huge plus in my life and I have never regretted becoming a member.
Source: Google
Kwameisha Daniels
★ 5
Best place to workout in Fayetteville! Started a week ago and I have already lost a couple lbs, sleeping better and feeling more energized. Friendly staff, clean environment, easy to use app. No complaints
Source: Google
NT Canpbell
★ 1
Review Title: 🚨 Beware – Hidden Fees, Shady Practices, Worst Gym Experience Ever 🚨POSITIVE REVIEWS ARE FAKE AND PAID !!!
When I signed up for Hotworx over a year and an half ago, I was told my membership was month-to-month and that I could cancel anytime. Later, I was injured and tried to cancel by phone — they told me I had to come in person. I went in person, cancelled, and they stopped charging my card… or so I thought.
Three months later, out of nowhere, they started charging my card again. When I went back to ask why, they said I had to pay a $100 cancellation fee because of “new management” and “contracts.” I never signed any new contract, and yet this manager kept charging my card.
They tried to charge my account every single day until I finally had to close my entire bank account just to make it stop. Corporate? Completely unresponsive — no calls returned, no emails answered, nothing.
This place is a scam. They have hidden fees, hidden cancellation charges, and the worst customer service I’ve ever experienced with any gym. Do not sign up — you will regret it.
Source: Google
Kiesha Pittman
★ 5
Source: Google
Zoe Banegas
★ 5
I’ve been coming here for a few weeks and I love it. It’s always really clean, the staff is always friendly and helpful. It’s overall a place I feel comfortable working out in.
Source: Google
Rainy Neal
★ 5
Tia at Hotworx is awesome! She's super friendly and really helpful when I went in. If you have questions about classes or need help with stuff, she's always there with a smile. Tia makes sure everyone feels good and motivated while working out. I definitely recommend checking out Hotworx just to meet her! She's such a great part of the team.
Source: Google
Rae Feliciano
★ 5
Tia is amazing! She definitely made it so easy for a guest to sign up and get me situated!
Source: Google
Taylor Boyce
★ 5
I LOVE Hotworx. I have tried so many different gyms and weightloss programs, including personal trainers many times but Hotworx is different. Hotworx is fun and encouraging but also challenging. The staff here are always kind and I feel safe working out here. I’m so glad I found Hotworx and am finally losing weight and enjoying working out!
Source: Google
Delilah Torres
★ 5
My experience so far has been amazing! The staff has been nothing was pleasant and helpful. Today at my workout I was greeted by Fiona at the front desk and was very professional and courteous! Great job to the hiring manager for hiring such amazing staff.
Source: Google
Leon Li
★ 5
Fiona was incredibly nice! She was very hospitable and the workouts were fantastic. I got humbled by the rowing workout!
Source: Google
I Can Glam
★ 5
I had a great experience here! Staff was helpful and friendly. Location was clean and well kept! I will definitely be back. Positive experience all the way around!
Source: Google
Liza J
★ 2
Buyer beware. Remember contract gyms care not if you have been unable to contact due to extend hospital stays and surgeries. You should call and cancel from the hospital bed. Great gym idea, but you never know if life will make it so you can’t function as normal. It costs more to cancel than start.
Source: Google
Monique Ortiz
★ 5
This is a winning moment for Tajiana. Hotworx is lucky to have you! I called asking for more info because the SP location couldn’t answer my questions
on the spot. She was extremely informative and caring! If only she could get credit for my new membership. Thank you again!!! And keep up the great work!
Source: Google
Haylee Powell
★ 5
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Davis Davis
★ 4
I absolutely LOVE HOTWORX, however after being a member roughly 2 years… i despise their cancellation policy! Why penalize a person that wants to cancel membership? Heads up.., you either must give 2 months notice in advance or pay $99…. WHY??? Greed. I could understand if you cancel w/i 6 mo or even a year.. but why charge someone to cancel?! Also ALL the cycles in blast have a malfunction and it’s been that way since I joined.
Source: Google
chantal alleyne
★ 5
Nate was very informative about how everything works in the gym. He was very informative. Awesome environment.
Source: Google
chantou place
★ 5
Great experience. Alena was extremely friendly and helpful.
Source: Google
Kiowa Abeyta
★ 5
Nate helped me the first day with showing me around. He was great and gave me so much information during my first free workout. Alena helped me over the phone with the questions I forgot to ask in person and helped me get signed up. Fiona helped with my paperwork and had the best attitude the whole time! The customer service here is amazing and I’m happy to get to be apart of the HOTWORX family ❤️
Source: Google
D'Vaughn Houssel’s Motivation
★ 5
Alena has helped me so much!! She is so attentive, caring, and supportive I look forward to seeing her everytime time I come in!!
Source: Google
Kel Smith
★ 5
I’ve been at hotworx for a couple months now and it’s been a great experience from consistent great customer service like Fiona or lily and the actual experience I have in the gym itself always clean environment be able to have my workout at anytime of the day great place and people
Source: Google
Reg Mu
★ 5
Staff is friendly. Great place to workout
Source: Google
Cassandra Kussy
★ 5
This is my third Hotworx location and it is one of the best! The rooms and bathrooms are always kept up and in great shape. The staff has always been super friendly and always have the latest info on the hat Hotworx is offering. Alena motivated me to do the Hell Week challenge and I successfully completed it! 🔥 Her drive to show up herself and do the challenge and her knowledge inspired me to show up too! She is a wonderful asset to Hotworx!
Source: Google
Hannah Thompson
★ 5
Going to Hotworx - Fayetteville is the best part of my day! Not only do I love the workouts, but the sauna feels so good and takes the workout to the next level! Special shoutout to Fiona, Alena, Lily, and Nate for always being a welcoming, friendly face when I walk in the door!
Source: Google
Dametria Hanner
★ 5
Fiona provided us great customer service. She was very informative abt the services they had. Continually made us feel comfortable and hydrated in between our sessions & had such a good personality.
Source: Google
Monica Bohnert
★ 5
Fiona was very knowledgeable, helpful, and friendly. She has followed up and continues to work to make sure we are happy with the service and products offered. She has definitely earned our business.
Source: Google
Rochelle Kennedy
★ 5
So I randomly found this place and just walked in to get the basic information, I believe the person to help me was Alena, she was super cool and knew what she was talking about very helpful . Not to mention; it’s a nice studio, very much welcoming! I’ll def be back to sign up.
Source: Google
Allyza Collar
★ 5
Loved the atmosphere of this place! It was my first time attending the HOT ISO class and Fiona and Nate were super friendly and informative of what hotworx has to offer. I’ll definitely want to come back to try the other classes they provide.
Source: Google
Tamaria Graves
★ 5
Alena is amazing! I look forward to seeing her whenever I check in for some encouragement!
Source: Google
Arianna Yarborough
★ 5
I love working out here the staff is so friendly and the facility is always clean. Alena helped me sign up and answered all my questions.
Source: Google
Xenro
★ 5
If you are looking for a gym that will bring you the best workout environment, this place is it. I came in to try a few of the booths and felt great. The showers are very clean, the main area is well organized, and the staff is very knowledgeable and nice. Alena welcomed me in, explained how everything works, and was just the sweetest person. I will definitely be coming back
Source: Google
Mehak Bansal
★ 5
Hotworx has changed the way I workout and changed my life forever. I’ve never seen such quick results before. I’m never going back to the old ways of working out. You can’t beat the sweat and calorie burn in such a short amount of time.
This location is great and the staff is incredibly nice and helpful, and the owner is very nice too!
Source: Google
Joelle Buzzell
★ 5
Fiona answer all the question we asked, she’s radical! I recommended this place!!
Source: Google
Danielle Hopkins
★ 5
Source: Google
Delvone Banks
★ 5
Great experience so far. Every employee that I’ve come across have been very friendly, informative and helpful. Love the concept of HOTWORX. Great decision to join.
Source: Google
Brianna Caton
★ 5
Source: Google
Delores M
★ 5
Lilly and Nate are so nice and we’re extremely helpful. I love this gym so far. I’m excited about this journey.
Source: Google
Angelic Tomasulo
★ 5
Love love this place! Lilly helped me out so much she was so kind and lovely. My first time here she ensured to check on me and got me all set up. The environment is awesome great place to start your workout journey!
Source: Google
Nicole Walker
★ 5
I just became a member of HOTWORX about a week ago and I'm already addicted. I've gone to atleast one session a day because of how amazing I feel post workout. I have met the kindest people Alena and Lily who have been nothing short of extremely helpful since I first walked in the door. I am aiming to get my weight down but have also had significant relief in my knee, in which I've torn both my ACL and MCL. I look forward to my daily sweat sesh. Happy th at I finally found a place I enjoy visiting!
Source: Google
Kayla Colvin
★ 5
Lily is fantastic. Her presentation of touring the facility and getting us in a class was very thorough. Great customer service! We highly recommend for working out as well as recovery.
Source: Google
Lauren L.
★ 5
This is a great gym because the saunas work great, there's a free-weight area, and the staff is the friendliest and truly care about the clients. Lily tours often to make sure everyone is safe while working out, which I really appreciate. She, without hesitation, helped me bounce back to myself when I worked out too hard. The team makes the culture feel welcome, appreciated, respected, and motivated! This gym also offers a military discount, which is a an appreciated perk. Shout-out to a great team and a great fitness studio!
Source: Google
Payton McKinney
★ 5
So awesome! Such a neat experience! I did the hot warrior exercise and it really got me sweating! I left feeling so rewarded!
Source: Google
Natalie Rosales
★ 5
One of the best workouts I have ever had. Staff is very helpful and it feels like a very close community. Very military appreciative.
Source: Google
Trinity Theno
★ 5
An amazing place to get together with friends as well as meet new people while sweating together!!
Source: Google
Kendra Faire
★ 5
I absolutely LOVE this gym. I've been a member since they opened this location! The new staff are definitely working diligently to keep this place clean and this is the most active it's been since it opened! Keep up the good work!!
Source: Google
Vicki Marie Mendez
★ 5
I love HotWorx so much! Great place to decompress from a long day at work and awesome new staff!! Don’t sleep on HotWorx, they will benefit you in a tremendous way! Thank you HotWorx!
Source: Google
Jasmine Baines
★ 5
I love Fayetteville Hotworx. New management have come in and made it very welcoming. Every month they have something motivating and interactive with the guest and that’s really fun. I have lost 33 lbs since September. I tell everyone I know about Hotworx. There is something for all ages and very affordable.
Source: Google
Jessica bryant
★ 5
I love HOTWORX so much!! I love the fact that I can workout whenever I want since it is open 24 hours. Also, they have a variety of workouts so it is never boring! The staff are super helpful and friendly! You have to check them out!
Source: Google
Ashley Oliver-Loftin
★ 5
Absolutely love and recommend! Helps build gym confidence and always a very welcoming environment.
Source: Google
Sherry Miller
★ 5
Friendly staff and a clean environment gets my 5 star review!
Source: Google
michaela alicea
★ 5
The staff is super friendly! The workouts are well rounded, fun, and diverse. So glad I joined.
Source: Google
Latonia Blue
★ 5
Oh what an experience! The best fitness adventure that I have ever embarked upon and trust me I have tried a lot of gym in the area but this one by far has been the most rigorous, challenging yet rewarding. I feel like I made it to the top of the highest mountain at the end of every workout. Burning the calories in the sauna takes my workouts to a whole different level. I’m so glad my friend convinced me to try a session with her. The staff is friendly and welcoming. I’m so glad to be a member🤓
Source: Google
Nicole Carr
★ 5
The staff was super helpful during our first visit of the new year. They made us feel very comfortable and safe during our workout. TI felt supported and encouraged by the friendly environment at this location
Source: Google
Ashley Vinson
★ 5
Just joined this Hotworx while I’m in town for a few months and I absolutely love it! Easy sign up, getting access, and a tour of the gym! The staff is super friendly and helpful! I love the saunas for my workouts, double burning of calories! Check it out, you will not be disappointed!
Source: Google
William Davis
★ 5
I'm so glad my wife convinced me to join. As a disabled vet and an amputee I find that the infrared heat helps drastically with the swelling and stiffness I get. The HIIT session are great for my range of motion and to strengthen my leg. Added bonus is the staff is friendly and knowledgeable and are also vets. I will always support a small business that supports are military.
Source: Google
Andrea Davis
★ 5
Brian and Nate have made a big difference. The atmosphere is friendly and inviting as well as super clean. They are always willing to answer questions and help guide me in the right session for my fitness goals. So happy I joined.
Source: Google
Kirsten Woods
★ 5
Love this place! The staff is friendly and helpful. The facility is clean and attended to well. Love the benefits of the sauna during workouts-can’t day enough about this place!
Source: Google
Charlene
★ 5
Amazing spot! Everything is top notch AND the customer service can’t be beat. Everything you need to break the best kind of sweat, all in one convenient place! 🙌🏻
Source: Google
Markese Johnson
★ 5
Great environment to do solo workouts. Clean and really enjoy my sessions here
Source: Google
Caseita Jay
★ 5
This place is great. It’s my winter in-door work out plan!
Source: Google
Phillip John
★ 5
Went once and been going back ever since!
Source: Google
Maxine Tibbetts
★ 5
Omg...I am excited to be back @ Hotworx that is under new management. The new Team has turned the studio around 💯%. The energy is amazing n the studio is clean. I recommend everyone come back and give it a try.
Source: Google
Cameron Stark
★ 5
Great facility. Very impressed with the energy and cleanliness. Brian was great to work with, definitely recommend for those who are looking to step up their routine.
Source: Google
Derick Reardon
★ 5
The new staff is impressive. Nate, thank you for your service!
Source: Google
Quincy Gilliard
★ 5
Huge improvement at this studio,very impressed with the new staff! Very clean now. Thank you for the improvements
Source: Google
Dorene Mcneil
★ 5
Got to meet Nat great guy. Place is looking great. Clean,more info than our app gives us. Nice change!
Source: Google
Hope Suddeth
★ 5
Absolutely amazing!! I just moved here from Colorado and I had a membership there and couldn’t wait to get back! When I saw there was a Fayetteville location I was so excited. The staff is so kind and the workouts always make me feel strong and motivated. The price is worth the personal training experience you get while benefiting from the sauna, along with the free weights!
Source: Google
Anthony D
★ 5
The facility is very clean, I am enjoying this more than a typical gym membership. I signed up, happened to meet the new owners who I can tell really care about their business.
Source: Google
Karla
★ 1
I have to say it was very unprofessional for the new owners to get rid of the old staff and wait until the last minute! They could’ve told them ahead of time so they could look for something else. So I’m giving one star because I can’t give 0 and I don’t want to do business with someone like that.
Source: Google
Yatzeni
★ 2
I've been to a lot of hotworx in NC and this one seems to be the worst one. The environment is so weird, the lady at the front is just on her phone the entire time. Their isnt any music playing even though they have a speaker(btw i cant connect to it because its connected to an iphone which isnt playing music lol). I tried to bring a first time guest with me and I couldn't because no one was there even though the hours clearly say someone should have been there when we went. Its their lost she went to apex and opened her account there.. Honestly it's just weird vibes, if you go to any other hotworx you will know that the environment is usually very bubbly and welcoming. I'm giving it two stars because if you are experienced you pretty much can just help yourself and thats where I'm at right now with this location. They have a free weights section with a free bar which is awesome cause most hotworx don't but they only have enough to put 45lbs on each side which is nothing. If you really want to try hotworx because you love the concept and don't mind driving the Apex location is awesome and they go above and beyond to help you!
Source: Google
Boz Rocks
★ 5
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Stephanie Cisco
★ 5
I wanted to add something extra to my workout routine and figured I would give hotworx a try after hearing about it. I did the free class and immediately wanted to sign up. I had issues with my card saving (which was my problem with my bank, not hotworx problem) so I started off a bit rough. I wish I could remember her name who initially helped me, she was so kind and honestly was at least 60% of the reason I felt inclined to join. I came back that following monday to finish signing up and ended up with someone else helping me who honestly wasn't much help at all. She went against a lot of what the first girl said and kind of ran through everything leaving me with so many questions. A totally different vibe than the first girl.
I now have everything settled though and have thoroughly enjoyed the classes I have taken and HIGHLY recommend hotworx to everyone. I was also notified that the second lady I had dealt with is no longer there which was nice to hear. Taylor and Tatiana (if I spelled their names wrong I am so sorry) were absolutely amazing, I typically come early in the morning before employees were there so it was the first time I've seen them. They helped answer my questions from sign up and handle everything to where I am again loving it.
TL:DR; Try hotworx, you'll love it.
Source: Google
Alexandra Buscher
★ 5
Love this place! Infrared has many health benefits so I wanted to give it a try. I love the small-scale workout environment and that I still have the option to lift weights if I’m not feeling the sauna that day. Definitely recommend!
Source: Google
Country Boys Grill
★ 5
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Lynn
★ 1
Zero stars. Kristen the GM is terrible and is not willing to solve any issues. My granddaughter and I joined in 9/21 and canceled in 12/21. all was fine with no billings then in 10/22 they charged my account $590 for my account and $390 for my granddaughters. Past dues???
I was told there was no cancelation letter in my file. Seriously I was not billed for months because I canceled. The letter which is not in my file is between them and who has access to their system.
I filed a complaint with BBB.
Source: Google
Rachael Stude
★ 1
The management here is atrocious, specifically a girl named Kristen. I’ve seen high schoolers that are more professional and I will be seeking a new establishment. Do better.
Source: Google
Allison Sporkman
★ 5
I love Hotworx! The workouts are challenging, but so fun! I love the variety of workouts Hotworx has to offer. It’s great to go with a friend.
Source: Google
Joshua
★ 1
I would give zero stars if I could. Without going into too much detail, I’ll just say the only thing I’ve gotten out of this gym is uncomfortable experiences. They let me try a class for free and it went well so I got a membership. All down hill from there. 9/10 whoever is working is on a cell phone acting like me simply being there is an annoyance. Most of the time one or two of the saunas aren’t working. While packing my gym bag I overheard the girls at the front desk saying incredibly disrespectful things about our military and that was enough for me. I won’t support a business that doesn’t support me. I’ll be going to the Southern Pines location from now on.
Source: Google
TanTanTheG
★ 1
Decided to try this place cause I heard all the good things about it and wanted to give it a try. The lady at the front was kind of rude and acted as if I was such an inconvenience being in there. I think her name is Kristen. I was really disappointed because I thought it was going to be relaxing and all I could hear was her vacuuming. Once I got done with my workout I tried to ask her a couple of questions and she was on her phone the whole time and had me repeat myself a million times. I definitely will not be back to this location.
Source: Google
Elizabeth
★ 1
I don’t usually leave reviews but I just couldn’t leave this unsaid. I made an appointment to go in and try the facility before signing up for a membership. The appointment was at 1, and I was told to arrive early so I got there 10 minutes before. The door was locked and I waited outside for about 5 minutes calling to let them know I was there, I was about to just leave but someone who was already a member let me inside. Then I sat in the front area for about another 5 minutes and a lady finally came to check me in. It was well past 1 at this point and I tried to sign everything fast so I could get started and she insisted on showing me everything in the building before I started the workout, even after I asked if I could do that after the class, and the lady (name was Kristen I believe) says she’ll just “put me in the next class”, without even asking me. I was on a schedule and did not have time to wait for the next class, I showed up early and everything and I’m extremely annoyed that she wasted my time like that.
Source: Google
Hannah Fairfield
★ 4
I absolutely love the variety of classes, flexibility of time, and how clean the facility is. The workers are all friendly and helpful too. The only thing I would change is the size of the saunas. I’m 5’11” and have a hard time comfortably doing simple poses such as a sun salutation when standing or a cobra when laying down. Everything else about Hotworx is wonderful.
Source: Google
Nancy Harris
★ 5
Professional, welcoming staff. Gym is super clean and the workouts are really good!
Source: Google
Raychel Carpenter
★ 5
Nice small facility .. intimate but private. Very clean and the staff are sweet ❤️
Source: Google
Alexandra Bacon
★ 5
Great gym. Friendly staff, clean facility, and your own workout space.
Source: Google
DJ Shortt
★ 1
Don’t appreciate the hidden cancellation fee of $99
Source: Google
Brikk Realty Co
★ 2
Wasn't greeted upon entry.worked out w/friend but space is extremely tight for 2 and best if shorter than 5'5 as I'm 5'6 & didn't have room to fully extend for exercise
Source: Google
Nicole Wilson
★ 5
The staff is amazing the facility is spotless as well as the workouts and plans are Rewarding. Hands down one of the Best gyms i have ever been to💕
Source: Google
Tonya Fisher
★ 5
Source: Google
chris sibley
★ 5
Awesome friendly staff. Convenience and cleanliness is exceptional. The variety of programs keeps the motivation, interest, and encouragement high.
Source: Google
Brandy Johnson
★ 5
Source: Google
Heidi M
★ 5
I've been really impressed with the classes available, cleanliness and professional staff at this location. I couldn't ask for a better workout!
Source: Google
jeni adkins
★ 5
This is the only workout I actually look forward to!! I love this place so much!! The workouts are perfectly timed and super effective!!! Member for life!!
Source: Google
Wendy Merritt
★ 5
Love the variety of workouts, the recovery benefits of the infrared, and 24 hour access! Always plenty of time and options to get it done!
Source: Google
Cheyenne S Johnson
★ 5
I absolutely loveeee going to hotworx. I just recently got my membership, and have been going every single day. Before COVID I was going to a regular gym that offered fitness classes, and they were fun to go to but I didn’t see the results as much as I do at this fitness center. Combing the infrared heat with a workout truly leaves your body feeling rejuvenated. I always leave feeling so good about myself from the accomplishment of getting my workout in for the day. I highly recommend going to this fitness center, it’s definitely worth the money!!
Source: Google
MacKenzie Foster
★ 5
Staff are friendly, professional, and very helpful with anything I need. Highly recommend!
Source: Google
Lorine Neale
★ 5
I've been coming about 3 weeks and I love it. Cycling and Blast been my favorite so far but I'm looking forward to trying the other classes. Love it!
Source: Google
Leanne Clute
★ 5
HOTWORX is a unique fitness experience that is exactly what this area needed. The staff is friendly and the facility as always clean. Working out in heat might not seem appealing to some but once you try it, you’re hooked. The isometric classes offer great diversity for toning your whole body or focusing on some problem areas. The HIIT bikes and weight zone are a great addition that gives you easy ways to cross train your workout and reach goals. I love the scheduling app and virtual instructor aspect of the studio most of all plus the fact that they are open 24 hours! Definitely give it a try - first class is free!
Source: Google
Julie Crumpler
★ 5
Source: Google
Jasmin Richardson
★ 5
Source: Google
Jeanne Marie Hoffman
★ 5
Source: Google