★ 4

Facility is great and clean. I really liked the workouts and the relaxation this gym offers. But I wish they had convenient options when customer had to cancel the membership due to other reasons. I was unable use the services since very long due to personal reasons and couldn't visit the gym in person to cancel the membership. Glad they introduced online cancelation request option at least now.

Source: Google

★ 5

Source: Google

★ 5

Love this gym! My pain has gone away completely. My flexibility has increased as well as weight loss and muscle tone.

Source: Google

★ 5

I allways get a great workout. The staff is amazing. Always greeted with a smiling face. The facility and rooms are always clean. Love my Indian Trail Hot Worx!

Source: Google

★ 5

Hotworx is so addictive!!! You just feel those toxics leaving your body and I love how challenging the workouts can be. I highly recommend this place!! ❤️

Source: Google

★ 5

I have become such a huge fan! Convenient, but productive workouts whenever works for me! The facility is clean and inviting. Staff is so friendly, and they go above and beyond to make sure their clients are taken care of! Our whole family loves earning the burn 🔥!

Source: Google

★ 5

HOTWORX is such a family oriented gym! It's the perfect place for anyone who wants to better themselves!! Not only are the workouts great, the infrared sauna does wonders for the body! My whole family goes to this gym and we absolutely love it!

Source: Google

★ 5

Outstanding Customer Service

I recently had the pleasure of working with the team at Hotworx Indian Trail, and I’m thrilled with the level of customer care they provided. They addressed my concerns quickly, professionally, and with genuine attention to detail.

It’s refreshing to find a business that prioritizes customer satisfaction the way they do. Their approach was not only effective but also left me feeling valued as a customer. I’m impressed with their commitment to ensuring a positive experience for everyone they serve.

If you’re considering joining, I can confidently say that this is a company that stands by its customers and delivers exceptional service. Thank you, Hotworx Indian Trail, for making everything seamless and stress-free!

Source: Google

★ 5

This Hotworx is the closest studio to where I am currently staying and let me tell you I lucked out that the experience matches the convenience. The staff is lovely! The studio is clean. The members are friendly. 5/5! 👏

Source: Google

★ 5

Amazing place!

Source: Google

★ 5

Source: Google

★ 5

First, the onsite team is so friendly, welcoming, and has so much integrity... I was sold from the jump. I'm a new memeber and completely addicted. The sauna pods are super clean & so relaxing, and have so many health benefits. You feel the difference after your first session. It not only assists you physically, but it is a huge benefit to your mental health as well. It's simple to book and zone out. Don't keep thinking about it, come join us! You won't regret it ... I promise! I sure don't....

Source: Google

★ 5

Source: Google

★ 1

Would not recommend.

Source: Google

★ 5

I didn’t know how much I needed this facility until I joined. I was curious. I inquired, but several things happened that prevented me from joining. Then I stopped in and met Maggie. She showed me around and I joined. I was out of shape, out of practice in a gym, and terrified. My first day in, I almost walked out because I was scared. Jennifer and Chrissie ( employee and member) praised and encourage me to go. I did, and Chrissie left me with an appointment to try another class with her. i did the workout and many more.
I returned, and kept coming back. The encouragement from the employees, who made me feel like a part of the family from day one, and the members who pushed me out of my comfort zone by welcoming and encouraging me is like NOTHING else I have ever experienced. They said “do this because you can” when I was afraid to not be enough, and I got into the sauna with them and thrived.
As it happens, I had to do a workout with someone I didn’t know. I tried to excuse myself and was told “ get in here “ I did. It was so scary. But it helped grow my confidence. And I survived! And came back again. And had to decide several times over to be vulnerable in a sauna a
In order to continue to grow. It was uncomfortable and then empowering.
I failed sometimes, struggled other times, then by modified when I felt I could, but felt successful each time because someone always said “you are worthy” or “you did great” each time I went in.
Serendipity is a thing. The Indian Trail HOTWORX is amazing. At the lowest I have been in my life, they unknowingly lifted me both physically and mentally. I cannot say enough about the atmosphere of encouragement in this gym.
I promise to pay it forward to anyone who joins.

Source: Google

★ 5

I used to do Hot Yoga before kids when I could go whenever I wanted. After two kids, I needed a place I could go whenever suits my schedule and I get the heat I missed so much with way more options than just yoga so my body never gets used to a session. Can’t rave about this place anymore for working moms!!!

Source: Google

★ 5

Me encanta!!! Puedes venir a cualquier hora, la atención es increíble!!! Las chicas son lo máximo!!

Source: Google

★ 5

I love working out here! The facility is great, staff is super nice, and I get a great workout!

Source: Google

★ 5

One of the best decisions I’ve made is joining Hotworx. I was having lower back pain and joint pain and taking OTC meds to try and get through workouts at my previous gym. I joined Hotworx for a change. After 2 months of the infrared heat and these varying workouts, I am pain free. I have also lost a few pounds in the process. The staff has been wonderful to get to know and work with and the clients are so nice. I’m even meeting new friends . I highly recommend Hotworx

Source: Google

★ 5

I absolutely love this type of cross training workout!! It’s necessary to target all the muscles for an effective workout

Source: Google

★ 5

This is the first gym membership I have signed up for in 10 years!! I could never find a gym that best suited my needs like HOTWORX does. I have been a member since Sept 2022 and am proud to report that I average 4-5 classes per week! I especially love that it’s instructor led but doesn’t cost you nearly as much as personal training classes would. I also love that the workouts are short and effective (40 or 15 min) and that I can choose to do one 40 min class or a 15 and a 40 if I am really feeling up to it. Sweating in the infrared saunas has helped my skin look better than ever and the staff and owners are all so friendly and personable! They also hold monthly challenges that motivate you to do more than you ever thought you could. If you are looking for more workout in less time, I highly recommend you try this place! You won’t be disappointed!!

Source: Google

★ 5

Source: Google

★ 5

I was nervous at first about this method of fitness. However the staff was amazing from the first day. They are so knowledgeable and friendly. They make you want to come and work out. I love that I can schedule around my time and I don’t have to wait for equipment like some other places. Definitely recommend to everyone!

Source: Google

★ 5

Love this place! Great workout in a short amount of time…the staff is so friendly and helpful! 🔥❤️🔥

Source: Google

★ 5

Truly LOVE Hotworx- Indian Trail! My physical, mental, and emotional health has drastically improved since joining. Variety of classes for everyone and times that fit any schedule!

Source: Google

★ 5

Love this place!
Its nice and clean and very friendly staff!
I love the flexibility of scheduling online!

Source: Google

★ 5

I am OBSESSED… wasn’t really a workout person and now I do it EVERYDAY… when I miss a day I feel like I missed something. I schedule it as part of my day so I always have time. Your first workout is ALWAYS FREE.. come join me you won’t regret it. It’s open 24/7 and the staff is awesome

Source: Google

★ 5

Source: Google

★ 5

Love this gym so much. Such a good workout and the staff is always super friendly.

Source: Google

★ 5

I love the community being built at Hotworx in Indian Trail! Tim, Holley & staff are amazing, welcoming and very encouraging. I recommend everyone to go put in the work and enjoy the benefits of infrared energy. You won't regret it!!

Source: Google

★ 5

Source: Google

★ 5

So rewarding! They are 24/7 so I can get my work out in anytime I need to. The workouts are as basic or intense as I want & quick (as fast as 15 mins on some). The saunas are incredible at maximizing my effort in a small amount time, and the small (1-3) class sizes makes it feel more private.

Source: Google

★ 5

From Rhonda, This is my new happy place. The owners and staff treat you like family. The place is immaculate. I have been a workout queen for 50 years, and Hotworx Indian Trail is by far my favorite. I would, and do recommend it to anyone looking for their new happy place.

Source: Google

★ 5

Was skeptic for a hot workout but this place has surpassed expectations. I feel more energy than ever, my skin feels great, my cardio is increasing and nothing hurts my joints!! There's so much benefit to the hot sauna workouts!! And I can get my workout in 14 minutes sometimes w the hiit classes, perfect for a busy mom.

Source: Google

★ 5

Excellent facility, 24/7, friendly staff, and a guaranteed sweat! Very convenient location as well for those in the Indian Trail / Matthews area!

Source: Google

★ 5

I love hotworx. I love the staff and owners are so very nice and accommodating. They’re always happy to see me and know me by name. They provide tips and tricks!! I have lost well over 30 pounds in just a few months. I love that I am not set on a specific time (and can adjust to a new time easily). So if something comes up or traffic issues, I can adjust easily. Perfect for this busy mama.

Source: Google

★ 5

HOTWORX is an incredible workout, no question about it! Between the variety of workouts offered and the powerful combination of infrared energy, heat, and exercise, I always leave feeling amazing (and very sweaty).

More importantly, the Indian Trail location is top-notch! Owners Holley and Tim are so kind and present. They make a point of recognizing member wins and providing friendly encouragement when you see them in the saunas. The rest of the team is equally welcoming and ready to make sure you have everything you need for your workout. And they all hustle to keep the studio super clean!

Source: Google

★ 5

I recently joined and am already obsessed I come 7 days a week now! I immediately felt welcome and not judged due to not being in impeccable shape ! I have been encouraged and celebrated ! That does not happen at most gyms ! I love the flexibility to get a workout in in between my busy schedule! With 24 hours of options it’s easy to fit it in my day (at least once sometimes more ) ! It’s an amazing workout in a short period of Time ! I absolutely recommend it to all fitness levels !

Source: Google

★ 5

I was skeptical at 1st with the high heat. After over a month it's normalcy. lost about 11 lbs in a little over a month. The employees have been really good & helpful. Love the 24/7 with high security. I highly recommend HotWorx

Source: Google

★ 5

Love this place!! It is clean, the staff is friendly and you get the best workout!
Between the 15 HIIT workouts and the 30 minute workouts, I leave and feel amazing after every visit! I planned to go 2X a week when I first signed up but now I go 6 times a week because I miss it when I don’t go. If you are looking for a good challenging workout and to make the most out of your time, this is your place! I have already recommended 3 people and they all love it as well!

Source: Google

★ 5

Literally the best place ever! The workouts are great and the staff are even better! I love that the gym is open 24/7 and everyone is so nice and encouraging! If you’ve been giving thought to try it out- I say DO IT! You won’t regret it!

Source: Google

★ 5

Can’t say enough positives about this gym! Love the different exercise options offered- I have enjoyed every type of class and always left feeling accomplished and challenged! I also love that this gym is open 24/7 for a mom and full time nurse this makes it much easier for me to get in my daily workout around my busy schedule! The staff is so helpful and pleasant as well! So happy that I signed up- this location/gym was worth the wait!!

Source: Google

★ 5

Amazing place! They opened at just the right time for me. Working from home I need the motivation and a place to go where normal people like me work out. I feel welcomed and encouraged each time I walk in and walk out.

Source: Google

★ 5

Workers are so kind and make you feel so welcomed. Not like any gym i’ve been to before, if you’re looking for a new gym i’d 10/10 recommend. You leave feeling amazing!

Source: Google

★ 5

Source: Google