★ 5

10/10 would definitely recommend the best staff on the planet 🌎

Source: Google

★ 5

I love this location! Everybody is so sweet and I always enjoy seeing them. Marybeth is so personable and very kind. HOTWORX is like my second home.
This location is always very clean and the shower is great for me between workouts and work. 10/10 recommend !!❤️

Source: Google

★ 5

I had lost my love for a good workout until I found HOTWORX Matthew’s. I joined March 2025 and I am down 60 lbs, so much stronger, the workouts are not only fun but challenging, and I have friends that I meet there. I love to be warm so working out in the sauna is amazing. The red light therapy is an added bonus too- my joints and muscles rarely ache after an intense session because I am warm. You will not regret joining this gym. It’s worth every penny. An added bonus is how clean, spacious, and convenient this location is as well!

Source: Google

★ 5

Love this gym. I hate to work out and I can't stop coming here!

Source: Google

★ 5

This group is very welcoming and has been since the day I signed up! Very helpful energetic and makes you feel like family! 100% would recommend to anybody.

Source: Google

★ 5

The team is awesome!! Always very helpful and courteous. The thing I like best about Hotworx Matthews is the cleanliness. It could be easy to let a fitness facility get less than spotless. Not here-- The team here is always cleaning and maintaining, I love to go there. HW is Clean, helpful, and has immaculately maintained equipment and saunas. Because its such a great experience I always look forward to going back, which means my fitness is always improving!

Source: Google

★ 5

I have seen a lot of social media buzz around HotWorx and decided to try a free class today. I was greeted by Carissa and she IMMEDIATELY made me feel welcome and gave me a great breakdown of what the studio has to offer. I was impressed right off the bat and after my hot blast class I was completely hooked!

Carissa, I can’t thank you enough for sharing your story with me and allowing me to share mine. From one girl who gets it (😉) to another, I will definitely be back to officially join. 🧡

🔥🔥🔥🔥🔥

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️

I am so grateful to have found Hotworx Matthews! This is by far one of the cleanest, most welcoming fitness facilities in North Carolina. The staff here are absolutely wonderful — friendly, professional, and always ready to support you every step of the way.

The workouts are truly amazing and energizing. I feel stronger, more beautiful, and incredibly refreshed after every session. The infrared heat combined with the efficient workout format makes it easy to fit in an effective session that leaves me feeling renewed and full of energy.

I appreciate how well-maintained and spotless the entire studio is — it really shows how much they care about their clients. Hotworx Matthews has become my favorite place to work out, and I’m so thankful for this incredible experience.

If you want a clean, uplifting environment with great staff and an unbeatable workout, this is the place to be!

Source: Google

★ 5

I was ready to take charge of my health and searching for the right gym to support my goals. From the moment I walked into Hotworx and met Carissa, I knew I’d found the perfect fit. She took the time to explain all the amenities and how they could help me achieve my personal fitness goals. What could have been an overwhelming decision turned out to be an easy one thanks to Carissa’s knowledge and support. Don’t wait to begin your fitness journey, go see Carissa today! You’ll be glad you did.

Source: Google

★ 1

I would strongly caution anyone considering joining HOTWORX. My experience has been nothing short of frustrating and deeply disappointing. The lack of communication from the staff is glaring—messages go unanswered, questions are dodged, and basic customer service seems to be an afterthought.

What’s worse is the complete lack of professionalism when it comes to billing. My account was charged for purchases that were clearly made by someone else, and there has been lack of clarity around pricing and billing regarding my account. I have been trying to cancel for the last month and a half, yet each time I have tried to cancel I have been told inconsistent billing amounts and protocol. It’s unacceptable and, frankly, shady.

The most troubling part is the owner’s absolute lack of accountability. I’ve reached out directly and repeatedly, but there’s been zero response. When a business can’t even be bothered to acknowledge a serious billing concern, it speaks volumes about how little they value their customers.

HOTWORX may market itself as a premium fitness experience, but my experience has been anything but. If you value transparency, professionalism, and being treated like more than just a number, I suggest looking elsewhere.

Source: Google

★ 5

Absolutely amazing!!! From the day, I went in last week on lunch to inquire about pricing and membership information to every single day that I go, the staff is extremely friendly. The people that work out, there are very friendly and nice. It is a clean establishment. They are very helpful and answer any and all questions that you may have. I’ve been to a couple gyms and I finally started getting serious about my fitness journey again and I would not recommend starting anywhere else. This is literally my favorite place to work out. 10/10 would definitely recommend

Source: Google

★ 5

Excellent team! Clean, always runs smoothly, and a great workout. Update: 5 months there and still loving it ❤️💜❤️💜💜❤️

Source: Google

★ 5

Love! Love! Love! I started back in may of 2024 and I love it here. It's clean, neat, Great staff, I've made friends, And I love how we have free weights! I have recommended This to three people who have all signed up also and they love it too!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This Hotworx studio is the best-there are a lot of saunas, the gym area is huge and all of the employees are so nice and accommodating. If you’ve been considering signing up for a membership, do it- you won’t be disappointed!

Source: Google

★ 5

The studio is incredibly clean, well-organized, and has a fantastic layout. The staff members are all so friendly and welcoming, making the whole experience even better. Highly recommend for anyone looking for a flexible and enjoyable fitness environment!

Source: Google

★ 5

I tried Hotworx after hearing about it from a couple of friends and family members and it was amazing. There are so many benefits and it is really good for tired muscles. The staff is very nice and explains everything and does not rush in explaining how everything works. I highly recommend trying it.

Source: Google

★ 5

Love Hotworx Matthews! Friendly and helpful staff. You will feel so good after taking a sauna session. All different types of classes available.

Source: Google

★ 5

I joined Hotworx Matthews several months ago and have loved it! I’ve always been inconsistent with working out but this has become part of my routine and truly look forward to my workouts!

Source: Google

★ 5

I LOVE THIS PLACE!!! My first workout here I fell in love and signed up right away. The staff is very friendly and personable. The environment is very calm but up beat at the same time. The workouts keep you engaged and encouraged to keep working hard. I noticed a difference within 2 weeks. You get the chance to workout alone or with a buddy which is super nice it is not a competitive environment. 10/10 highly recommend

Source: Google

★ 5

I had an appointment for 1130am. I was dragged in here by a friend (blissfully surprised) at how much i loved it!! I was greeted by the beautiful redhead I can’t remember her name super friendly and down to earth. She showed me all the sauna rooms, what exercises are done in each, how to reset the time on the machines etc.My friend and I chose to try the stretch class and whoa were we surprised. I was impressed at how much those 30 mins made me sweat. I felt like i sweated more than i have running on the treadmill for 45 mins. I love how you can adjust the sauna if It’s too hot or not hot enough with just the push of a button. They currently have a sale for the month of June. It will be 15 enrollment fee + 49 monthly fee ( I believe the monthly fee is prorated) they do however require you to purchase a mat and a towel from them at sign this is non negotiable the total is at around $125.00. . -A few things to know: They ask for 90 day commitment and if you need to cancel it before those 90 days its a $99 fee. - your spouse gets in for half the monthly fee you pay so around (26 dollars)a month. - You can bring a guest everyday as long its during staffed hours. But , it cannot be the same guest everyday. Your guest can come back with you after 30 days though. Most gyms is one time guest period so this is a plus.I was sold when i sweated and informed they are open 24hrs and you get your own pin to access the gym after hours. I am someone who is easily unmotivated when there are too many people at the gym especially men. It seems to be mostly women working at this location and only 3 people can work a room at a time. - Disclaimer this is not a miracle gym, please don’t go in expecting to lose weight because you are sweating a storm, just like everything else requires change in eating habits and accountability to see progress ,but it is an amazing way to relax and something for YOU either way .:)

Source: Google

★ 5

Love it here! Very convenient with scheduled classes and friendly staff.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the flexibility at Hotworks! I can workout any time I want and all of the classes are very challenging!

Source: Google

★ 5

Best place ever with the most welcoming and sweet people ever!

Source: Google

★ 5

The BEST!!! Super friendly staff. Great stress relief!

Source: Google

★ 5

Source: Google

★ 5

Decided to try this fitness studio after a friend recommended them to me. I arrived for my free 11am class and was greeted by the friendly receptionist (failed to get her name), and I had to sign a waiver first. She took us on a tour of the studio. It's a small but very comfortable space. I feel like it would never get too crowded here. I tried the Hot Core workout. It's a 30-minute workout in an infrared sauna room. You will SWEAT! there is a TV in the room that plays the video, and you are able to follow it at your own pace. Even if you don't do a certain move, they show, just taking a rest. You still are sweating, so it doesn't feel like you are missing out. By the time I was done, I felt like I had done much more than any other gym class I had ever done. I also love the fact that they do have an open weight room so if you don't feel like getting into the sauna, you can just go lift weights or use any of their other machines they have available. The price is super reasonable compared to other places. $50 a month for unlimited access to one studio of your choice or $80 a month for unlimited access to ANY studio location ANYWHERE! The best part is they are 24/7! You get your own code to be able to access it at any time!!!!! Now I don't have yo rush to try to make a certain class time. The best, and im excited to continue working out here!

Source: Google

★ 5

Source: Google

★ 5

Amazing concept of a great way to workout and use a sauna for more than just hanging out. This is my second week and I am already 8 lbs down! The stagf is personable , awesome and very knowledgeable I am hooked.

Source: Google