★ 5

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★ 5

Great Gym I really enjoyed myself here

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★ 5

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★ 5

I really enjoy how there are various types of classes in this gym. The front desk people are really kind and there is never a mess there.

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★ 1

Edit: owner is straight up evasive, and unresponsive, not returning calls and emails. If you go in in person to get proof, theyll tell you to talk to the manager who has no schedule posted and isnt ever in the building. Had to contact billing company to get written proof of cancellation MAKE SURE THEY DONT LEAVE AUTO RENEW ON YOUR ACCT. Because they will.

Source: Google

★ 5

Best Gym in the area

+older cybex machines in almost perfect condition
+old-school vibe
+huge variety of machines, both plug-in and plate loaded
+Sauna and classes included
+extremely kind staff
+Desinfectant + reusable wipes are offered at the entrance, for everone to clean their equipment

-flat benches are far away from optimal, only good place to bench is the squat rack in the free weights section
-you have to walk through the free weight section to get to the sauna from the locker room, which feels a bit awkward if you're only in your swimming trunks

Source: Google

★ 1

Unethical business, will not respond to emails or phone calls requesting to cancel membership, even after the contract expires. 3rd party billing company states they cannot cancel the membership, it has to be the gym. Gym staff cannot cancel and the manager is incapable of returning phone calls or being onsite.

Source: Google

★ 1

UPDATE: apparently even though we signed a 6 month contract, we were told by an employee his membership expires in 2039! Who signs a 15 year gym membership?! If we don't hear from them with confirmation of cancelation, we're reporting them to WRAL investigates with all email correspondence, Google reviews, and BBB complaints.

Impossible to cancel your membership! There is never a manager onsite and every person that works front desk is unable to help. They give you a number and email to their 3rd party billing company. When you call them they say you have to cancel with the gym. It's been over 2 months we've been trying to cancel and still have not been able to do so.

Source: Google

★ 1

Equipment Is not maintained. Stuff never gets cleaned and the machines are old. Many don't work correctly or are missing parts. Some of the people who work there are nice and say hello, but there are two guys that are just rude. Never look up to say hello or goodbye. Whatever, it's not a big deal, just some basic courtesy. It's definitely not worth the 50$/ month, but there are not many other options in the area. The one up side is the place doesn't have a lot of members so it's usually empty and you don't have to fight for a machine. After 5pm on the weekdays it gets a bit crowded and there are some rude folks who come in and think they own the entire gym and will take up several machines at a time and not allow you to work in. Some of the members suck,, but some are nice.

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★ 5

Cannot say enough good things about this gym. I am never at a loss for ways to challenge myself with the wide array of equipment and training choices available. There are classes, clean & large locker rooms and the Owner/ Manager is one of the biggest reasons I keep coming back.

Source: Google

★ 5

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★ 5

If you are looking for a real gym, look no further. This place is for those people who really want to exercise and take their goals to a better level and not just pose.
It has the space, the machines and best of all it is not crowded. All the people are friendly and respectful. Patrick is always there to support you and give you advice, in case you need it.

Source: Google

★ 5

I'm a member. Great staff and environment and facilities. Very clean and sanitized. Love it 💕

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★ 4

Great fitness center inviting seniors and veterans.

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★ 5

Very good weight training equipment, it is a little bit old but very comprehensive.

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★ 4

It's a nice, relaxed gym environment. No competition, no stress. Just people there to work out. Come M-W-F in the morning if you want to be friendly. Come other times if you want to not talk to other gym goers.

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★ 5

Great gym with a nice selection of fitness classes for all ages!

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★ 3

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★ 5

Very versatile

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★ 1

Won't let you cancel your subscription and once you cancel they will continue to charge you and evade your calls. A complete scam

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★ 5

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★ 4

Great place to workout for all ages. (I'm a senior citizen.) Silver Sneakers classes available. Friendly, helpful staff. I would like to see the equipment updated is my only concern.

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★ 4

Full of senior citizens

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★ 5

For me, it is only one place like that. I spend the best time of the day in there. Classes are outstanding, people are friendly.

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★ 1

Professionalism and fraudulent billing issues with this company.

Don't give them your credit card info. They changed the pricing on my 12 month contract before it was complete, didn't tell me (charge got flagged by credit card company), then were very rude, ignored me and then blamed me.

Source: Google

★ 1

I told the owner that I want cancel my membership he gave me an email we sent an email to cancel our membership because of hours are not the same as it was before we are being charged $70 a month we are not even using the gym I don’t recommend this gym to anyone absolutely terrible customer service nobody yet respond to our emails

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★ 5

Very professional staff and adequate weights as well as exercise equipment.

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★ 1

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★ 1

Contract cancelling process is very long. they do keep charge you even if you have requested to cancel.

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★ 1

Unable to cancel contract, requested multiple times by phone call and emails. Even I went to gym to cancel my contract. Still unable to cancel, they are keep charging me for a couple of months. I don't understand why my request is still pending. I don't recommend to anyone. Please don't use your Credit/Debit card for the contract.

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★ 1

This place charges you even if you stop signing the contract. Very hard to cancel the contract. Customer service is terrible. Don’t recommend!

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★ 5

Great gym, super friendly people, extremely affordable.

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★ 5

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★ 5

The classes that are offered are superb and catered to every age and capability. CG is amazing for strength, flexibility and tone and the dance classes fly by and are so energizing! I’ve also met a whole group of fabulous like-minded people. Best gym ever!

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★ 4

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★ 5

Great place to workout. Friendly, gives you space if you want it or help if you need it.

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★ 5

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★ 5

Great place 2 work out great staff also.

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★ 5

Friendly, clean, and laid back atmosphere encourages just coming in and doing your thing.

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★ 5

Lift big heavy thing. Put big heavy thing back down. 5 stars.

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★ 5

I have been a member for a couple of years at this point. Staff is professional and friendly, gym is always clean, the owner cares about clients and I get the impression that his goal is to better the community. Plan to be a member as long as I live in Durham. Would highly recommend this gym.

Source: Google

★ 5

This is an awesome gym! I personally don’t like going to the mainstream national gyms because of the hidden fees and environment. Millennium has great equipment, GREAT staff, and best of all an all inclusive and fantastic environment. My only regret is that I didn’t join earlier.

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★ 5

Great for Duke students! Close proximity to campus and has everything you need (weights and cardio equipment). Also has dedicated floor space for stretching/other exercises. Staff is very friendly and the place is clean. Overall, great place to workout!

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★ 1

The price for this gym is crazy. And they have the rudest cleaning lady in the world. She actually swept between my legs when I was doing squats.

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★ 5

I’ve been going there for years. Each time I keep wanting to improve. The atmosphere is pretty cool. It doesn’t disappoint.

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★ 5

Nice and clean gym. Glad I started working out here. Feels like a great setting to start off a new fitness journey. Planning on getting a membership soon!!!!

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★ 5

I'm enjoying the sports gym. Only thing I don't know what excise machine to us. So I'm going on doing what I do.working out

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★ 1

If you don’t want to be dragged through a lengthy process of having your account closed, DONT SIGN contract with this establishment. During winter, we had our account overcharged/and had to pay “fees” for not having funds- even though funds were in the account. I have contacted gym and sent an email, requesting cancellation upon completion of my contract. However, pandemic happened in March and gym decided to freeze all the accounts. I have checked numerous times, and it looked like my account was cancelled (specific language). There was no additional communication, as to what the plan was going to be once gym is re-opened. Fast forward, my account gets charged out of the blue. Now, owner states that I owe him money for the time gym was closed. I understand, but also we were in a middle of a pandemic. However, he wants me to pay him for the months that the establishment was closed. Plus, charging me for an extra month. I requested documentation to be adjusted- crickets. Also, when we went in person- front desk Assistant Manager was short of nasty and snappy. He started to raise his voice, and did not even bother to look up my account until I insisted. I wish I have never provided my financial information to this establishment. This kind of practice is shady.

Source: Google

★ 5

Carefully cleaned, spacious, good staff and colleagues. I love it. My home away from home. SO GLAD THEY REOPENED!!!

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★ 5

Millennium Sports Club is more than a gym/fitness center - it is a home. I have trained all over the country and there is no place like it. The management is phenomenal and highly attentive to customer needs. The equipment and facilities are consistently updated and there is always a welcoming hand to assist. For many years, I paid for two memberships when I only had use for one because I believe in the management and the importance of having this gym in the community. Several years ago, my close friend and a fellow member of the gym lost his son, the members and the gym’s owner (Patrick) came together and we raised approximately $1000 for my friend’s family.

Another amazing aspect of the gym is its day care facility. Millenium is one of the few gyms in the area that provides day care for parents. More importantly, the people that work in the day care are of the highest character and have a gift for caring for children.

This is the first review that I have ever written for a business but I decided to take the time to write this one so that those of you who read it have the opportunity to appreciate Millenium as I have for the past 13 plus years.

Source: Google

★ 5

I’ve been a member for many years. This is hands down the best gym in Durham. Great equipment for serious lifters! Very clean and the equipment is well maintained.

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★ 5

Extremely clean and well run fitness facility! I’ve been to hundreds across the USA and this one is one of the best overall! One of the few that still has a sauna and steam room! Give it a try and you won’t be disappointed!

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★ 5

What's not to love? Best hours, best equipment, and best community of any gym I've been to in Durham (and I've been to almost all of them). They also have something for everyone: deadlift platforms, classic bodybuilding equipment, yoga/boxing classes, and much more.

Cannot wait to go back after the lockdown is lifted.

Source: Google

★ 4

They are great and the personell are friendly and helpful. They have a good sauna and plenty of equipment. The only thing they lack is a swimming pool

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★ 5

Monday, Wednesday and Friday mornings is my dedicated workout days. I enjoy the friendly atmosphere and the great customer service.

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★ 1

Honestly, the facilities are great but the experience of trying to close an account is enough to bring it down to 1 star. As of writing this review I've been in the process of *trying* to cancel my account for over a month. Here's the story as to why you shouldn't join:

It's time to move, so you want to cancel your account, seems reasonable, right?...The front desk people tell you to email their email address asking to cancel, so you send an email. The email address never replies, so you call. They tell you to email, or talk to Patrick, you ask for Patrick, he isn't available, so you send another email and ask them to leave a message for him. Days pass, and nothing. Call again, they tell you to email or talk to Patrick. Sound familiar? That's been my experience after calling 5 times, and walking in twice, apparently there are 5 or so sticky notes with my information that just can't be found, and nobody is monitoring that email address. So finally, after a *month* of this nonsense I went to my bank to put a hold on the account so they stop charging me. Maybe Patrick will finally call, who knows. Just be sure to document everything like I did because I *guarantee* they are going to try and pull the "30 day notice" as soon as they finally call.

Do yourself a favor, either insist on paying in cash, or don't give them your payment info. They say you need to give them 30 days notice to cancel your account, what they don't say is that apparently you're a member for life, like it or not.

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★ 5

Love this facility, especially the Zumba classes with Jessica.

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★ 5

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★ 5

Best gym ever! I have been going here for quite some time now and I’ve enjoyed every moment of it. Everyone is so nice and friendly. It’s such a great environment to exercise in. My favorite thing about going here is the classes! I have been attending Jessica’s zumba classes for the past few months and I am obsessed! Her classes are so much fun and her energy makes them even better! I also love going to Christin’s classes. She is such a good motivator and I think she’s absolutely hilarious! If anyone is looking for a good personal trainer, I’d definitely recommend Christin. You will not be disappointed!

Source: Google

★ 5

I enjoy working out at Millennium. I usually don’t like attending classes, but Jessica’s Zumba class is so much fun. She brings so much energy! I always choose her class over any other workout. When PJ is in the class, there is another whole level of energy! It’s a wonderful hour! It never seems like an hour. I am never ready for it to end! It’s the best!!!

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★ 5

Love this place!!! Jessica’s Zumba is on fire....like a party!! Doesn’t feel like work... it’s always fun and a workout without even realizing it!! I always leave feeling good!! You will definitely feel welcome, feel the heat, and want to come back!! And Maria’s Zumba is the funnest way to get all your squats in!!! Always leave feeling strong and empowered!! We can all do this together in 2020!!!

Source: Google

★ 5

My husband and I have been members of this gym for almost 2 years and we couldn’t be more thrilled with the team and resources available. Everybody is so kind, greets us by name, and truly makes us feel like part of the “gym family”. Jessica Mazyck’s Zumba class has absolutely changed my life for the better!!! Her original choreography, energy, and playlist is second to none. She is a 10 out of 5 stars and I’m so blessed to have access to a phenomenal, inspiring fitness instructor as well as a wonderful facility for our weight lifting needs. Best of BOTH WORLDS!! 🌟

Source: Google

★ 5

I’ve been a member of this gym for quite a few years and it is the BEST! The Zumba classes with Jessica are the greatest anywhere around. She brings the energy to every class and the music makes it feel more like a party than an exercise session. I walk out of her class happy and ready to tackle the day!!!

Source: Google

★ 5

Best place to get a thorough workout without all the hassle. Christine is the lead personal trainer and along with the Circuit and Body sculpt classes, she takes the initiative to help all . Her friendly demeanor and love for fitness is highly contagious. Please keep her and this Gym will continue to thrive

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★ 5

I’ve worked out with Patric off and on for years now. His team is committed to providing you with the workout routine that best fits your needs. His staff is always friendly, polite and available to assist. Well worth the extra money over the corporate franchises. It’s personable, and they actually care to walk you through and join the journey to your success.

Source: Google

★ 5

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★ 5

I love this gym! It has that magic community feel that all others lack and an amazing staff. I never feel like I am dragging myself to the gym, I actually look forward to going for the first time in a long time :)

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★ 5

Awesome Gym to workout at, Friendly & Courteous staff!! Great variety of machines & cardio equipment!!

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★ 5

Best customer service around! Very clean and neat! Lots of classes to chose from. Love my gym!!!

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★ 5

Millennium Sports Club has been such an amazing
Gym to be a part of. The front staff is always so friendly and welcoming. I love the wide variety of classes that they offer (take a class with Christin- you will get the best workout while having so much fun!)

Source: Google

★ 5

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★ 5

I’ve enjoyed my time here at Millennium Sports Club. They have a very good staff and friendly members. Great, packed classes and the special holiday ones are always full to the max! Coming the last few weeks I’ve enjoyed seeing the new renovations and look forward to seeing what happens next.

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★ 5

I have been going to this gym for about 7 months now and I love it. The staff are kind and welcoming, and the classes are great. Since I've been there, they've completely updated the bathrooms, the front desk area, and one side of the group exercise room. I really enjoy working out at MSC!

Source: Google

★ 5

I have been working out at this gym since 2016 and the short version is that this is a very good gym for most people if you live in the more northern Durham area. Given the quantity and utility of their equipment, classes offered, location, and cleanness of facilities, I feel that the price I pay each month ($39) is reasonable.

Pros

*Decent equipment - not fancy but works
*Good culture. People and staff are friendly
*Owner is actively trying to improve and invest in his business
*Rarely feels crowded
*Sauna and Steam Room

Areas for Improvement/cons

*The gym is grungy. Some may not like that
*MTV is one of the defaults in back room
*Leaking problems in the roof at times

Source: Google

★ 5

Best place in town to work out..Great Staff always there to help...been a member for 15 years..💚

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★ 5

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★ 5

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★ 5

All remodeling looks great. Updated equipment is on point! Owners are great people!!!

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★ 4

Great place to work out, very friendly staff

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★ 5

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★ 5

So I have been a member of Millennium for a long time and have known Patrik for over 20 years. It is a great gym for all age groups and whatever your fitness goals may be. The staff is always friendly an helpful. Patrik has always and will continue to operate a very successful business. So don’t wait, join today!!

Source: Google

★ 5

This great fitness club is a Durham mainstay. I used to work out when it was Gold's and I recently rejoined and am thrilled with the new management and location. The owner is super-supportive of all his members and works hard to keep this place orderly, lively, clean and friendly. Great atmosphere. Recently there have been wonderful new changes in the gym (painting) and locker rooms (flooring, tiles, etc.). There is also always something fresh going on with regards to the fitness class offerings. This place is a wonderful community space for both young and old alike. And quite affordable too! I highly recommend MS.

Source: Google

★ 5

This gym has so many great qualities! The front desk staff is super friendly when you walk in and helpful if you have questions about anything. There are lots of free weights and machines to use for variety in every workout. Also there are plenty of cardio machines and it is not difficult to get one even during the busiest hours. Overall, this gym is a really good value and in a convenient location... across from Chick-fil-A.

Source: Google

★ 5

I have been a member of Millennium since 2003, and unless I move to the moon, I won't go anywhere else!!! Patrik, the owner, is always available for my questions. He speaks to everyone who walks in the door and always has a smile on his face. There are plenty of cardio and weight machines...what I primarily use, and the family atmosphere keeps me coming back!! Better yet...I get results from my workouts there!!

Source: Google

★ 5

I’ve been working out at Millennium for 6 years now. Patric has been great with customer service, as well as being a motivator for people walking in the door, he makes you feel comfortable and welcome to be here everyday. Highly recommend this place, for other looking to join a gym.

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★ 5

Been a member for about 7 years & have no complaints. Especially love the friendliness of the staff & group exercise instructors.

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★ 5

Great facility and people!!! Love all the classes that they have to offer!!!

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★ 5

My husband and I have been members of this gym for many years. Let me start by saying that the owner Patrik is one of the nicest people that I know. His staff is always accommodating and eager to help. Always a friendly greeting when I enter the gym. The training staff is always willing to help with any questions. I have taken some of the group fitness classes and haven always been pleased! My son is an athlete and has trained with Patrik for many years and we have never been disappointed with the results!!! This gym is the only one that I have been in that is always clean !!! Patrik is always changing and updating the facility. It’s very obvious that Patrik has a lot of pride in his business and it shows!! Thanks Patrik and staff for having a clean safe facility for me and my family to workout in!!!

Source: Google

★ 5

I absolutely love this gym. The staff is very nice and informative. They also greet you at the front desk with a smile upon your arrival. The trainers motivate their clients to meet their fitness goals. The owner always have a smile and try to accomodate its guest needs as he sees fit. They are lots of free weights as well as equipment to choose from. The place is cleaner than any other gym I've been in. To me, you can not ask for a better place to work out. I look forward to go there and work out and destress before I go to work and do my daily activities. If you ever in the area, please visit them.

Source: Google

★ 5

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★ 1

Initially had a good experience. Tried to cancel as I was moving away. They told me to call to cancel. I called and cancelled, seemed to not be an issue. 5 months later I got a large bill as my membership had never been cancelled. I called them and was told that you need to email to cancel a membership, which is not what I was told initally. I emailed to cancel and request that the bill from December be dropped as I moved away and was told in December my membership had been cancelled. They responded that they cancelled my current membership but did not address the large bill. They have ignored all follow-up emails.

Source: Google

★ 5

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★ 5

Everything you need for a great workout. Lots of machines for different body types.

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★ 1

The staff and the equipment is good but I’m trhing to cancel the pass and they are still trying to access the money for the payment on my card but I sent a lot of emails to cancel my pass and auto renew like they told me to and it’s still not working.

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★ 5

Millennium sports club is very good gym the employees are very friendly and helpful. The members are respectful of others. I would recommend that you carefully look at your contract that you sign when you join as I understand some people have trouble when they leave

Source: Google

★ 1

RUN AWAY this facility always has broken equipment and will keep drafting out your account after you've cancelled the contract!!!!!

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★ 1

DO NOT SIGN THE "CONTRACT"!!!!!
The classes and equipment are great but the customer service is horrible! Specifically Patrick. My 12 month contract has ended so I began paying per class, only to find out that I have been sent to collections as of Nov 2018. Apparently, the contracts rollover. The only thing he could tell me was how he has done a commercial, it's not his fault, how many others owe the gym, and it's a 3rd party! He also stated that I should have gotten an email or something through the mail stating that I still owed. Never happened nor was I expecting it, since I was under the impression that my contract was over. I suggested that he treat people as if he wants to keep their business and also do better with communication and sales! No wonder they have such a high rate of debt owed to the company. VERY MISLEADING! I WOULD NOT RECOMMEND THIS PLACE AT ALL!

Source: Google

★ 1

I worked out at this facility five years ago and at that time had no issues with the service or facilities at all. I wake up this morning with a credit alert for a new account that has been turned over to collection. I have not done business with them nor do I even live in Durham anymore. I called to try and get information about the account and or when it was opened but was unable to get anyone to help me or let me speak to a Manager or the owner. I was told to contact my lawyer about it and then we could figure it out. I would stay away from any business that has this kind of ethics. It's ashamed that this type of thing happens.

Source: Google

★ 1

Just like others, I too was put into collections years after I was assured that my membership was cancelled. I found out just days before Christmas. I am a single father of two medically challenged boys and was completely devastated by this financial setback. I hope the management of Millennium had a Merry Christmas and a Happy New year. 😒

Source: Google

★ 4

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★ 5

Great gym. Diversity of classes. Great, friendly and very helpful staff. I have been a member at Millennium Gym since 2009. Patrik is extremely knowledgeable in his profession as a personal trainer and knowledge of physical therapy. His advice using bands, stretches and the equipment was most helpful and beneficial in a quicker recovery from rotator cuff surgery. I have worked out for eons and am approaching 70 so I know the importance and benefits for managing my health issues. I’ve had memberships at numerous gyms in the past. The combination of Patrik’s knowledge, the equipment and the amenities rolled into one package is pretty hard to beat. I would definitely recommend this gym above all others in the Durham area.

Source: Google

★ 5

Lots of great Zumba classes

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★ 1

As another reviewer mentioned, Patric is extremely unprofessional. He sent a friend of mine to collections (my friend also called to cancel his account) without any warning.

I sent Patric a lengthy email hoping he would be sympathetic and call to remove my friend from collections - I did all this because my friend doesn’t speak much English - and Patric responded simply, “that account has been sent to collections.” He totally ignored my questions and didn’t acknowledge anything I said.

Very unprofessional manager, I will be reporting him to every agency I can think of. Do not go here unless you want to be sent to collections for money you didn’t know you owed.

Edit as of 12/20/2018 - you will see below that Millenium sports club ignored what I addressed. 1. In their response they say they have policies - I get that. It’s not the policy I’m disputing, im frustrated that they send people to collections without any notice. That’s shady. 2. They tell me I can come in for a meeting - I’ve e-mailed Patric twice about a meeting and he hasn’t responded. When I went in person they said I couldn’t see him and had to email him.

Do not go to this gym. Im currently reporting them to the BBB.

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★ 1

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★ 5

Lots of equipment to choose from

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★ 4

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★ 4

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★ 5

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★ 5

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★ 4

Not crowded

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

I love this place. The people here are great, very laid back and friendly vibe from everyone. Staff always greets everyone at the door, it's clean. My only complaint is that I wish they were open longer on Fridays. I work late most Fridays and usually can't make it in after work.

Source: Google

★ 5

I have been coming to classes at this gym for over a year. I commuted to work and by the time I drove the hour home I never had the energy to work out. So just under a year ago I joined this gym. I’m proud to say that’s not only my longest standing membership but the longest I have ever consistently worked out. Patrik is a trainer I have worked with over the year and I can’t thank him enough for helping me to feel confident and excited to work out ( even in the morning uh). A healthier lifestyle and daily exercise has been a goal of mine for years and I’m finally reaching it

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★ 5

Awesome work out and facility

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★ 5

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★ 5

I've been a regular for two years. Always clean, friendly staff, everything works, great selection of machines and free weights, great price. But it's the people who really make this place excellent -- the regulars I work out with the in the morning are polite, friendly, and supportive, and I always get great advice and have a great time there. Hands down the best gym I've ever belonged to.

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★ 5

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★ 5

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★ 5

Came in to town visiting a friend and MSC was more than welcoming and accommodating. They had a great price for the day pass, the smoothie bar was loaded with options, and the people were incredibly friendly. I would absolutely come back!

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★ 5

Awesome gym!!! Great for any type of workout- there's plenty of free weights as well as machines to choose from.

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★ 5

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★ 5

Classes are free for members (spin, TRX, circuit express, etc). Friendly staff who go out of their way to say hi. While it doesn’t have a pool or racquetteball courts that you’d have to pay a lot more on membership fees, it has the basics any gym should have for a very reasonable price.

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★ 1

Not a good experience. Would not recommend.

Source: Google