★ 5

Jonathan was a great help, he was patient and showed my family and i around.

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★ 5

Johnathan was very informative and nice took his time explaining and answering questions

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★ 5

Courtney was so helpful and actually listened to me. ❤️

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★ 5

Johnathan was knowledgeable, friendly and listened to our concerns- he explained the pricing clearly along with features of the O2!
Thank you 😊

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★ 5

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★ 5

Great assistance from Jonathan and Leenz! If only we can get hot showers I’ll come back.

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★ 5

Eric was very helpful. He got me all squared away with coming back to the gym and I am looking forward to meeting my goals here at O2 fitness!
Thanks Eric!

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★ 5

Courtney Did an amazing job at showing me around the building and explaining how everything works!

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★ 5

Stopped by to tour the facility. Courtney was super helpful and informative. Looking forward to joining!

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★ 5

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★ 5

Great customer service Jonathan was really helpful showing me around and really friendly !!

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★ 5

O2 fitness has everything you need, including a Suana, kettle bells, punching bag and a power plate! Im excited to join looking to hit some new PR's. Jonathan was very helpful at the front and explained how to the whole setup works 💪

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★ 5

Everything is nice and chill I like I like haha

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★ 5

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★ 5

I have been a member of 02 for about 3 years. It’s a great place to be and Miquise’s is the best part of my Monday!

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★ 5

I scheduled a tour of the gym and was able to see all the amazing facilty. While I was there I was able to talk with Jordan one of the personal trainers and have been having sessions with her. She has been amazing as I am new to the gym and she makes me feel very comfortable. Everyone at O2 have been very friendly and helpful! Would recommend it for anyone!

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★ 5

Great people and amazing gym

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★ 5

Great experience walking around the gym today. I learned so much about the amenities and what the gym can really offer. I’m super excited to be a member and look forward to getting the look I desire

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★ 5

New membership was really smooth with Eric

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★ 5

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★ 5

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★ 5

Great experience and tour of the facility. Felt O2 fitness would be a great new home gym for me to continue my fitness journey and goals.

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★ 5

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★ 5

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★ 5

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★ 1

O2 Fitness has demonstrated serious shortcomings in ensuring member safety, particularly for women. A female member was reportedly assaulted in the yoga room, yet no meaningful protective measures or transparent investigation followed. Additionally, there have been multiple reports of a man named Jared engaging in inappropriate and predatory behavior toward women, stalking members within the gym and even outside of it. One disturbing incident involved him being seen sniffing a bench a woman had just used. Although he was initially banned, corporate management later reversed the decision and allowed him to return.

This response raises significant concerns about how O2 Fitness handles safety complaints, accountability, and the overall well-being of its members. The lack of consistent enforcement of policies and disregard for female members’ safety reflects a failure in leadership and member protection.

If you value a secure and respectful fitness environment, I would strongly advise reconsidering membership at this facility until the company demonstrates a genuine commitment to protecting all members, especially women, from harassment and assault.

Source: Google

★ 5

I love it here , super clean , staff is fantastic!

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★ 5

Eric was super helpful and professional. O2 is a great resource for fitness. 5 stars Randall Cobb

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym, they have all equipment I need plus the must of a sauna! Thanks o2 fitness! Staff is great too! I’m a travel nurse and have visited many gyms! This is a really good one! Both in Burlington and Durham!

Source: Google

★ 5

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★ 5

I have an older review below but wanted my most current review to be on top.

I have been working with a trainer at O2 Fitness named Jordan Huffman. Anyone who views the information she has shared on the “Meet The Trainers” link for O2 in Burlington, NC will find information that reflects Jordan’s attitude and approach to her clients.

She is focused on understanding the client’s objectives, any limitations that client may have and working to ensure that an appropriate training plan is developed for the client.

She is also personally engaging and able to tolerate clients with an off-beat sense of humor. I am on the third iteration of a training program with Jordan and that would not be the case if I found her efforts to be unacceptable in some way!

Oh, I almost forgot to mention that I have seen improvements in strength, mobility, and balance in the time I have been working with Jordan. She has my endorsement.

——————- old review below————-

I joined O2 Fitness about 3 weeks ago. During the join up process I met with GM Malcom who impressed on me the usefulness of using a trainer. For me this mostly meant learning how to train without injuring myself. But I wasn’t completely sold.

Subsequently I had two complimentary training sessions with Trainer Chris. Chris is clearly very client focused. He developed a training program for me as a part of the complimentary visits.

During this time Chris and I discussed my goals and objectives as well as previous injuries and limitations. We also further discussed the utility of working with a trainer.

As a result I have employed Chris as my trainer. Chris encourages using proper form as well as methods.

I am pleased with the facility, the equipment, the amenities, and the staff.

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★ 5

Used to workout at Golds back in my home town and this place blows it away. The cleanliness, the hospitality, and the equipment are all top notch! Definitely gonna get more of my ppl to switch to this gym

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★ 5

clean and nice workers

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★ 5

Best o2 in nc! Clean and an incredible staff.

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★ 5

Great awesome experience nice job Eric.

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★ 5

Really nice gym! super clean, good equipment, and overall great vibe!”

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★ 5

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★ 5

Awesome guy!

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★ 5

This dude mad nice.

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★ 5

Kevin at the check in is very energetic and encouraging he definitely makes it a welcoming atmosphere

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★ 5

very nice staff, plenty of equipment and space, great gym!

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★ 5

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★ 4

Eric was friendly and thorough. I’m excited to start my O2 journey!

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★ 5

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★ 5

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★ 5

Great gym, great experience,

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★ 5

Great gym facility, has all you could want in a gym, and super easy and efficient trial period and sign up process. Abby is a great guide and advisor and makes you feel at home!

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★ 5

O2 Fitness has been such a great find! The staff here are truly amazing — always friendly, welcoming, and ready to help with whatever you need. The facilities are clean, modern, and have everything from weights to cardio to group classes. As an Elon student, it’s the perfect spot to stay active outside of campus — super convenient, with a positive and supportive atmosphere that makes working out something to look forward to. Couldn’t recommend it more!

Source: Google

★ 5

Clarke was amazing! She gave me an excellent tour of the gym— very friendly, knowledgeable, and made me feel really welcome especially when I told her I am a beginner . She answered all my questions and showed genuine enthusiasm for the club!

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★ 5

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★ 5

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★ 5

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★ 5

Very attentive

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★ 5

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★ 5

The gym is so well kept and I love the space in the sauna.

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★ 5

One of the best gyms I've gone to. Staff is amazing and welcoming, personal trainers are super friendly. Allen, Benjamin, and Brianna are superb at there job and make the place lively.

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★ 4

The place is great and clean! Good equipment. We could really use some 2.5 lb increments on the lower dumbbell weights though.

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★ 5

Super friendly staff :)

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★ 5

Very clean, fun, friendly place to workout. After trying many gyms in the area, O2 is by far the best place to workout in my opinion. Very consistent with quality of equipment and environment.

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★ 5

Friendly staff and clean atmosphere! Eric and the entire front desk staff are great!

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★ 5

I love my O2 Fitness Burlington location. Great staff, clean facility.

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★ 5

Great gym!!

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★ 5

Great experience with Jonathan

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★ 5

This was my first time at 02 as a guest of my friends. O2 was very clean, their equipment was top notch and they have a lot to offer.

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★ 5

A and 10 you are a blessing to me

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★ 5

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★ 5

Very pleased with Abby and Kevin that walked me through the gym and showed me around. Abby explained everything perfect and cleared. O 2 fitness is very clean and we'll maintain.

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★ 5

Eric was lit

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★ 5

Eric is awesome

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★ 4

Abby was great !

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★ 5

The membership process was friendly, friendly and inviting.Looking forward to working out here!!!

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★ 5

I just finished a course of physical therapy at O2 fitness and couldn’t be more grateful. When I first started, I was waking up every morning with sharp shoulder pain. Thanks to the care, knowledge, and dedication from my physical therapist, Leen Zea, I’ve gone from daily pain to completely forgetting I ever had shoulder issues. She was committed to my recovery every step of the way and always made sure I was progressing in the right direction. I highly recommend her to anyone for not just treatment, but real results.

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★ 5

Johnathan were super helpful! Excited to start my journey!

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★ 5

Chassidy was really great! Enjoyed my tour ! Gym is very beautiful and clean!

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★ 5

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★ 5

I enjoyed the mirrors b/c it helps me w/ my tennis form and working w/ the weights & oversized Ball.

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★ 5

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★ 5

Was iffy after seeing reviews, but came in and front desk was nothing but nice, Eric helped out a lot and was friendly not sure why people say the front desk isn’t friendly. Good amenities and good machine layout def would recommend

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★ 5

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★ 5

Eric was terrific and showed me around the whole space and we had a great conversation about my goals and what I hope to accomplish here

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★ 5

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★ 5

what an amazing experience! Fast and easy ! Very understanding and proud to become a member thanks to the guy Eric for walking me around and showing me what I needed to see and know ! I can’t wait to experience working out at 02fitness in Burlington

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★ 5

Did the tour withSierra. She was great! O2 fitness has exactly what I’m looking for in a gym. Nice equipment, room to work out and they offer an assortment of classes. Definitely worth it!

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★ 5

Abby is the best! She was very thorough on our tour. She did a great job explaining the amenities and answered all of my questions very concisely. I am so glad to have finally found a decent gym in town. Thanks!!

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★ 5

Nice environment, have lots of equipment!

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★ 5

Strength class with Miquise is always power packed. Great exercises that push you to your limits and outstanding instructor that makes sure you have proper form to get the most out of every workout!!!

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★ 5

Recently moved from VA. I was searching for a new gym, this is the place to be. Eric D. Was very helpful and does a great job with managing this gym. Highly recommend this place

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★ 5

Jonathan, was excellent and took plenty of time showing us around and then explaining the different plans to us never trying to talk us into one plan over the other but instead encouraging us to think thru what would be best for us.

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★ 5

First impressions were great.

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★ 1

Update

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★ 4

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★ 5

brianna is so sweet

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★ 5

Great place to be and you really get to enjoy your workout

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★ 5

Sierra was super professional in setting up my membership! I recommend O2 to anyone looking for high end facilities and fitness experiences.

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★ 5

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★ 5

Everyone is awesome here!

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★ 5

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★ 5

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★ 5

Jordan is the absolute best personal trainer!!! She is very knowledgeable and kind, and will definitely work her hardest to get you the results you want!

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★ 5

Great place to work out !

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★ 5

Super helpful and knowledgeable

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★ 5

Clarke was so helpful over the phone, great customer service!

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★ 5

Very welcoming, Made me feel comfortable.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

O2 Fitness (Burlington, NC) is my ideal gym for reaching my fitness goals. The equipment always functions as intended, there’s superb staff members readily available to assist members, and it’s always clean.

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★ 5

Eric did a great job showing us around the gym and explaining everything they have to offer. Looking forward to starting this new journey at O2 fitness.

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★ 5

Eric is amazing!! He was so kind and informative

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★ 4

Clarke was very helpful in getting me set up with the app and my picture taken. Can’t wait to actually get my first impression of O2 with their group class tomorrow morning.

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★ 5

Went in today to sign up for a membership and Eric at the front desk was very helpful and knowledgeable on everything! Answered all my questions and was very nice!

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★ 5

Chasidy was amazing

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★ 5

Great environment! And amazing communication about the facility and the memberships !

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★ 5

Great visit, nice facility

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★ 5

Bri is a phenomenal trainer! Shes super kind made me feel welcomed and explains everything throughly helping me feel more comfortable with the workouts. 10/10 recommend! 🤩

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★ 5

Was able to come in and join the gym membership very smoothly and got a work out in before heading home! Love their energy!

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★ 5

Love it here!

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★ 5

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★ 5

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★ 5

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★ 5

Friendly staff and the enthusiasm is contagious. Great!!

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★ 5

Great clean gym ! Friendly staff !

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★ 5

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★ 5

Eric was great

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★ 5

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★ 5

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★ 5

My daughter loves the childcare is a littler nervous to leave but feels comfortable here

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★ 5

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★ 5

Love this gym!!

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★ 5

Good vibes! When I’m in the area, I really like training at this Burlington location. 💪🏾💪🏾

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★ 5

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★ 5

Brianna B was amazing and super friendly

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★ 1

I initially joined O2 because I wanted to take my fitness journey seriously. I signed up for a membership before the gym even opened, drawn in by the promise that this would be a supportive and motivating environment. And for a while, it was. I reached my weight loss goals and met some incredible people who helped me along the way.

But over the past year, everything changed. The atmosphere at the gym took a sharp turn for the worse. What used to be a welcoming space turned cold and transactional. Gone were the days of genuine greetings and personalized care—replaced with forced interactions and a clear focus on money over people.

It became obvious that the gym’s new direction was entirely profit-driven. Members were constantly pressured to sign up for training sessions, often to the point of feeling harassed. Staff were treated less like professionals and more like tools to generate revenue. Promises of support and training were made, but never delivered. Some trainers had to build everything on their own, while others were handed clients without lifting a finger.

To make matters worse, trainers were removed from their designated office spaces under the guise of being made more “approachable,” but the real result was a loss of respect, increased drama, and a toxic work environment. Meanwhile, questionable behavior went unchecked—public displays of inappropriate conduct took place in both the gym and the parking lot, leading many members to question the professionalism and integrity of the facility.

Then came the financial blow. After increasing membership prices at the start of the year, their response was to reduce compensation for trainers. There was no clear plan, no transitional support, and little consideration for how this abrupt change would affect people’s livelihoods. Some were even told they might not have a future with the company and were encouraged to look elsewhere—while interviews for potential replacements were already underway.

It’s clear that the O2 in Burlington, NC no longer values its members or employees. It’s not about health, community, or support anymore—it’s about squeezing every dollar they can. If you’re considering joining, do yourself a favor and save your money. You deserve better.

Source: Google

★ 5

I will definitely be coming back! Clarke is the best worker I have encountered at a gym facility. She is dedicated to making people happy and looks so excited doing so!

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★ 5

Clarke is always smiling with her beautiful self!🥰🥰🥰. She’s very knowledgeable and ALWAYS has a willingness to help. What a jewel!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Eric is always so nice and informative I love o2 fitness

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★ 5

Staff are very friendly and equipment is really good quality. Great place

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★ 5

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★ 5

Just received a tour of the facility from Ari, she was very helpful and answered all my questions, even scheduled me a free training session!

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★ 5

Ari was professional and well spoken and definitely great at understanding and knowing each equipment and what to expect from this place and how well adjusted it can be here…definitely going to enjoy being a member

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★ 5

Oh everyone is wonderful knowledgeable. Erik is always cheerful, courteous and helpful. Great asset to the company.

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★ 5

Worked with Jonathan today and he was absolutely wonderful. I enjoyed touring the facility and look forward to attending regularly. Very clean and put together facility.

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★ 5

Very informative…

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★ 1

This gym’s policies are incredibly frustrating and unfair. I’m currently on a membership plan that charges $54 per month, even as a full-time student. When I first joined, things seemed great—I was able to freeze my membership over the summer for three months without any charges.

However, it seems the policy has now changed without any notice. I recently discovered I’m still being charged the full monthly fee plus a $50 freeze fee, even though my account is supposedly on hold. When I called to ask about it, I was told that the freeze policy had changed. But I was never informed—no email, no notice, nothing.

According to the new policy, even when my membership is frozen, I’ll still be charged the full monthly rate. In return, those "frozen" months will be added to the end of my contract—in this case, September, October, and November of 2026.

I explained that I’m a college student and will be graduating in May 2026. After that, I’ll be moving to an area where there are no O2 Fitness locations. Still, I was told that nothing could be done and that I have to keep paying.

To make things worse, the only way to cancel a membership is to either relocate (and provide proof) or have a health issue—again, with documentation. There’s no flexibility, no consideration, and no accountability. It’s beyond frustrating.

Source: Google

★ 5

John was great today when we toured the facility! He answered my questions and was knowledgeable about powerlifting and knew how to tailor our conversation to my specific needs. I really enjoyed speaking with John today and I can’t wait to get started at O2.

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★ 5

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★ 5

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★ 5

The tour was great, all my questions were answered and the facility is nice. I can’t wait to get started.

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★ 5

Eric was super kinda and helpful!

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★ 3

O2 is a good place to work out. Facilities are clean, well lit and safe. Machines are in good condition and function properly. I will continue to go, though I have some reservations. The first and foremost is machine cleaning supplies. This facility relies on a roll of brown paper towel and a spray bottle full of cleaning solution (what is it?). All other facilities I've belonged too (including university) have pre-wetted wipes. Which are faster, more likely to be used and more hygienic. For the higher membership fee, the papertowel/spraybottle is a cheap solution. The other issue at this facility is the TV's display channels, however they keep breaking up with poor signal. Again, for the cost of membership they should be stable and have subtitles on.

Source: Google

★ 5

Eric, has been going above and beyond with helping me set up my membership. With all delays (all on my end) he still provided me with great service! Excited for my new fitness journey!

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★ 5

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★ 5

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★ 5

Amazing staff and facility

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★ 5

Eric did a great job

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★ 5

They’re so sweet. Love them. Childcare is perfect! Staff is so stinking friendly. Honestly would give 100 stars if I could

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★ 4

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★ 5

Bri at O2 is a great trainer and really knows her stuff! The gym is comfortable and has a good atmosphere and friendly staff.

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★ 5

Michelle was great explaining the club and membership options.

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★ 5

Great tour! I am excited about the possibilities for my wellness and fitness journey!! They check all the boxes!! ✔️

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★ 5

Great service, super clean and really nice workers!

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★ 5

My tour guide was very informative and helpful! Nice facility and nice staff

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★ 5

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★ 5

This gym is awesome!!

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★ 5

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★ 5

Love O2, great facility and friendly staff!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I came in to take a tour of the establishment and activate my free trial, I was helped by Abbey who was a great help to me. Really loved the tour and all the amenities included with your membership!!

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★ 5

My tour was very informative and I joined the gym.

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★ 5

Love it here !

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★ 5

Jonathan was great and very helpful!

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★ 5

New to the O2 Fitness club. I started a 7day trial with my brother/friend Devin and signed up for a membership.

Abby was there to greet me this morning and provided me on a a tour of the facility. She was very nice, professional and informative. This location is put together very well and provides everything you need for a starter to advance/professional workout.

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★ 5

Great customer support

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★ 5

Beautiful facility, kind staff, and overall positive vibes. Shoutout to Abby for being so informative- I felt very comfortable talking to her and like I could ask anything 😊

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★ 5

Abbey was so helpful and energetic! Very mindful of entering a new gym atmosphere and was able to help me with the entire enrollment process

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★ 5

Great services if your looking to get a membership ask for Eric!!!

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★ 5

Bri is a great personal trainer and has helped me to set and meet goals for exercise. I’d highly recommend her to anyone looking to get on the right track with fitness.

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★ 5

Abby was a great employee that showed us around and explained everything

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★ 5

Abbey was absolutely amazing with our tour and set up today! Can’t wait to start working out this gym. Super clean and everyone was very friendly!

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★ 5

Staff was Incredible. Gym Was well maintenance and clean.

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★ 5

Preston was great with the tour! Really enjoyed.

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★ 5

So far it’s great to go to O2 Fitness! the staff is kind and helpful. At first I was nervous because, I didn’t know nothing about the gym equipment. Having a personal trainer was a great way to overcome those challenges. I’ve be making progress in correct form and strength that was a main goal! I’m so grateful to have met my trainer Bri she’s very kind and understanding! Also my kids love going to the fitness daycare they enjoy it!

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★ 5

My husband and I went in interested in finding a gym for us to stay active. This was the one, Johnathan the manger and the assistant manager Eric was so nice and very professional in welcoming us and showing us what was to offer.
Thanks! We happy to become members.

Source: Google