★ 5

Thanks to Ann for a great facility tour and thorough information about membership.

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★ 5

Corey gave my husband and I a tour of the facilities today. He answered all our questions thoroughly and was very helpful. Thanks!

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★ 1

I have never in my life had such a difficult time cancelling a membership. I signed up for a 30 day trial, unfortunately never made it over to visit. It’s a bit far and I overestimated how much free time I have. I called several days before the trial was about to lapse and asked to cancel. I was told to send an email so I did. I heard nothing, called again a week or so later after I was charged for the next month. I was then told that I needed to actually submit a form, so I did. I was also told to send an email mentioning that I did and stating when I had tried to contact previously. I did this too. Lo and behold I was charged again, not even a week later. Of course I’ve now gotten my bank involved. It’s just ridiculous and predatory and I don’t have the kind of money to just throw around like this.

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★ 5

Ann was super nice and helpful getting my membership set up and did a great job going over everything o2 fitness has to offer! Highly recommend!

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★ 5

Renee & Quion are the absolute best to work with! Renee is very sweet and caring. Great personality and amazing class instructor. Quion has been an amazing trainer in working with me and my goals. Highly recommend O2 North Ridge!

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★ 5

Great gym with awesome staff, especially Corey!

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★ 5

Corey is the best worker here, very helpful, and always saying hello and goodbye. Give him the raise

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★ 5

Great machines and vibes. Corey is the best!

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★ 5

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★ 5

Corey gave us great service!

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★ 1

2025 November Update: Please fix the AC or open the doors. It's humid, over 70 degrees in the cardio area and we should not have to rely on couple of scattered fans that people keep moving around. Since you gave up on fixing plumbing, please just get us functioning AC system 🙏
2025 June Update: AC is broken again. The highest tolerable temperature in the gym should not exceed 68 F. It is 78 now and keeps getting hotter and more humid. Feels like it's 85. After all the plumbing issues and now AC issues again, this place is experiencing, I won't be surprised if it's going to shut down.
And if the owner wanted this gym to remain open, I would certainly hope to see AC repair companies fixing this integral and essential part of their business ASAP.

2024 Update: The thermostat now works and shows that its 77+ degrees in cardio area. 🤣 AC still doesn't work.
This gym smells bad and doesn't have air conditioning or air filtration. Go to other O2 locations, if you don't want to have a heat stroke.
Also, we have been promised that we will be getting a new water filtration system. Well, it's almost 4 months now and it still hasn't arrived. Basically, more deception.

Source: Google

★ 5

Renee is AWESOME, Friendly. Very Professional!!!! Great at the front desk!!!

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★ 5

Renee is my FAVORITE gym instructor at the Raleigh North Ridge/Falls of Neuse location! She makes the classes genuinely fun and challenging and she's hilarious. She also helps you correct your form to make sure you're not going to hurt yourself. She's great at remembering names because she truly cares for everyone that steps into her classes. I don't usually enjoy working out, and sometimes I still don't, but Renee makes it so fun that it's worth it!

Source: Google

★ 5

Been coming to o2 for 2 years and renee is the best! I go to her core and more and cycle class every week and she makes it so enjoyable! Great work outs but what keeps me going is her personality and that she makes you laugh even when working out sucks! Renee is the best!

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★ 5

Rene is awesome trainer 👌 all class love her

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★ 5

Amanda gave my husband I a very informative tour of the club. We plan to join.

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★ 5

Jadyn and Brendan were amazing! It was my first time there and I stopped by to ask a few questions and they made it so comfortable for me especially with how nervous I was. 10/10

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★ 5

I have taken Yoga classes all over the world and Lawrence at O2 Fitness is amazing. If you are like many people who believe you can't get a good yoga class at a gym...think again. Lawrence is excellent!

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★ 5

Great fitness club. Friendly staff. Good variety of equipment. Group classes are great. Especially love Renee’s Core and More class. She does a great job of adjusting to where people are, while pushing for success. I never feel intimidated, which I can’t always say for all instructors! Highly recommend!

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★ 5

Renee’s cycle classes are amazing! I look forward to them every week.

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★ 5

Becky was there to help me get all sorted and was super helpful in showing me the ropes and even convinced me to get the signature plan! She rocks

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★ 5

O2 Fitness has an awesome staff! Very personal and helpful to fit a workout routine to align to each individual and their needs and goals. Clean, plenty of equipment and not typically crowded. Everyone can find a good routine and with organized workouts , individual routines or working out with friends. Renee, Katie, Denis, Julian, Jasmine Josh, Drew , Becky and others are all great ! Excellent results and have fun doing it ! Mike K

Source: Google

★ 5

Love this location!
Brendan is always so positive and friendly!

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★ 5

I love O2 fitness and Brendan was the best!! He’s very helpful and so kind! Would definitely recommend coming here to a friend!

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★ 5

I have trained with Denis Cindric for over 20 years. He is a master trainer and has a PHD in excellence. His knowledge, ability to get results and expertise in supporting recovery after surgery or injury is second to none. He is attentive, professional and positive! Such a pleasure to spend an hour or two with each week. Linda Craft

Source: Google

★ 5

Tyree, the new GM at O2 North Ridge, is so personable and EXCEPTIONAL!!! With his welcoming greeting and cordial goodbye, he makes everyone feel at home. Tyree always has a smile and is ever diligent and accommodating to provide a positive club experience. Recently, he spent a lot of time patiently assisting me with an issue, and he was genuinely willing and glad to help me.

Tyree is the real thing! Such an asset to O2, he is always engaged at an individual level, while actively ensuring the professional and efficient management of the club.

You go, Tyree!!! Huge Kudos!

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★ 5

Love seeing Renee’s smiling face when coming in for my workout! Crystal and Kelly with Renew Wellness are incredible! Highly recommend seeing them for all of your PT needs

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★ 5

​I​'ve been working with Josh Allson at O2 Fitness for 6 months and highly recommend him. Josh doesn't just run me through generic workouts; ​ ​he genuinely customized every session to my body and my specific goals. I really appreciate how ​J​osh focuses ​o​n improving form and fundamentals in order to see long-term and sustained improvements in fitness.

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★ 5

All staff is full of smiles and likes their fellow members

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★ 5

If you’re looking for an exhausting fun cycle class then Renee is your girl. She makes cycle so much fun to do and you get a great workout as well. Go see her Tuesdays and Thursdays at 6.

Source: Google

★ 5

Hatha yoga with Lawrence is great. It is a real yoga class, so hard to find nowadays when most yoga instructors treat yoga as an exercise class. Lawrence explains poses very well, giving options for those who cannot do them, he is attentive to the students and knows his stuff. A wonderful class, I always feel refreshed and nicely stretched when I leave his class.

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★ 5

I’ve been going to O2 daily for over a decade. Have seen more management and staff changes than I could begin to count. Just want to say Ann Carroll at North Ridge is “the best”.

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★ 5

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★ 4

Great communication and staff great selection of weights and all I’d definitely recommend if your not on a budget

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★ 5

Becky was very helpful when i asked for info . She was very detailed on the information she gave me . The place looks very friendly and clean

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★ 5

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★ 5

Brandi is an amazing addition to the staff. Friendly. Helpful. And makes the fitness environment much more pleasant

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★ 5

Tyree & Brandy are absolutely AMAZING. They helped me with my check in process during my 21 free trial & gave me the best elaborated tour ever. Thank you so much guys!

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★ 2

Not up-to-date. Especially the machines. Of the 4 men’s toilets, 3 haven’t flushed in months!! When I ask the staff what the plan to address this, they have no information. They say that the owner knows. As of October 15, 3 toilets out.

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★ 5

The Club has given me the incentive to put my body in motion. Josh has done a great job with introducing me to the equipment at a good pace, challenging but not overwhelming. My A1c has come down 2 points and I've lost 5+ pounds. Both were goals and I feel good about my efforts to achieve them. My dr was happy too.

Source: Google

★ 1

Solid equipment setup for the price. Locker room continues to be unusable, severely aged, unclear, and unreliable. They don’t seem to care about feedback nor honor their terrible online contract user experience. Everyone that works there is extremely nice but doesn’t make up for some of the other interactions to the online interactions.

Source: Google

★ 1

Gym part is decent, and it’s laid out pretty well. One star is for the disgusting male locker room. I’ve seen a cockroach at least three times, and it always has a funk to it. The urinal has never flushed, and two of the three stalls have been “out of order” for over a month now. I’ve submitted correspondence to them through their website twice regarding the locker room issues (can provide proof), and they’ve never done anything to fix them, and they’ve never responded back. Go to the Brier Creek one, cleaner, bigger, nicer.

Source: Google

★ 5

Great fitness facility! Excellent selection of equipment to fit virtually any fitness you want to work on. Staff/trainers are very nice and knowledgeable. Highly recommend!

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★ 5

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★ 5

Samantha was great she let me get a free week when I was an out of town guest! Would highly recommend

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★ 5

Samantha was great at showing me around and answering my questions during the tour of this facility!

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★ 3

Great staff and instructors but if you expect heat in the winter and AC in the summer go somewhere else. No one bothered to answer my DM. Its over 100° out and the AC doesn't function in the group fitness room.

Update Sept 6th 2025 The AC issue STILL has not been working!!

Source: Google

★ 5

Becky was such a great help with getting me scheduled for my free PT session!

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★ 5

Loved my first time here, Becky was awesome!!

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★ 4

Becky is a WINNER

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★ 5

Becky was great and super friendly! Thanks!

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★ 5

Just sign up for gym and Becky was very helpful with positive vibes.

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★ 5

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★ 5

Just moved to the area from TX and as a gym girlie, finding a good gym is just as important as finding a good home. O2 has done just that! The staff, community and equipment is top notch! Happy to have found them!

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★ 2

A double charge “for a yearly fee” hits specifically 2 months after you sign up…

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★ 5

I am looking forward to being apart of this amazing gym !! Thanks Mrs Becky for helping me and letting me know about the special events & offers !!!!

Pastor Kevin

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★ 5

I go to O2 fitness in north ridge. Sam is awesome always smiling!

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★ 5

I’ve been to a lot of gyms, and O2 is one of my favorites. The atmosphere is positive and the staff really make a difference. Sam at the front desk is always cheerful, and her friendly attitude really helps start the day on a great note!

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★ 5

Amazing wonderful, helpful, friendly and professional person. Goes over and beyond to make sure your needs in the gym is met. Sam is truly amazing!!

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★ 5

Sam and Brendan are great!

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★ 5

Originally I rated this gym a 1 star. But the close proximity to where live, made me add another. Giving it a 2 star. But then I'm pleased with the cleanliness so I had to add another star. Now it's sitting 3 stars. Thennnn! I remembered, oh dang! The workout equipment is nice and well kept. So tagged on another star. Now the gym is rated 4 stars in my opinion. But then I remembered another thing. The gym staff is pretty cool, friendly and very welcoming. So I had to add another star. Well dang! 5 stars!
My only complaint is that they don't give out free pizza and doughnuts on Tuesdays. So I was gonna take off one star. But then thought...that would be irresponsible for a gym to give out that kinda food, keeping all of the members from reaching their fitness/wellness goals. So I'll keep it 5 stars.

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★ 5

Nothing but Positive vibes & good friendly staff. I have been going for about 3 weeks now and Sam is super energetic and pleasant and loves what she does. To my personal trainer Katie, She been getting me together and kicking my tail at the same time which I’m here for it. If you’re in the neighborhood come check them out.

Source: Google

★ 5

I like this club's vibe. I also enjoy being greeted and helped by Sam. I own a company and Sam is exactly the type of employee I want to hire to represent my brand. The rest of the staff is welcoming and helpful also. The equipment variety is good and plenty of cardio available. Haven't taken the classes yet but I look forward to trying them out.

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★ 5

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★ 5

Sam was great she made me feel right at home at my new gym. She always seems like she’s in a great mood and happy to help!

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★ 5

Sam is very welcoming and helps maintain a great gym environment.

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★ 5

Went to the gym to check it, was pleasantly welcomed and felt right at home immediately thanks to the front desk. Sam was especially helpful!

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★ 5

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★ 1

Nope. Don't join. CANCELLATION IS MADE DIFFICULT. Plenty of other cheaper / better options with easier cancellation.

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★ 5

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★ 5

I love the gym vibe at this O2 fitness. It is quintessential. It has everything that you need, and it is not overwhelming. The gym is very humble! The gym has the right mixture of age people. I am truly big on the environment when it comes to a gym.The environment is spot on! You don't certainly feel out of place. As suppose to some health clubs. The gym starts at the front desk! You are only as good as the people who attend 02 fitness. Stay humble and strive for excellence. Grace and Peace!

Source: Google

★ 5

Clean equipment that's always kept up. Never too many people. Helpful staff. Efficient layout. Basically a hidden gem.

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★ 1

People are in there screaming lyrics with no off button and there’s no moderation by the staff. Super annoying

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★ 5

The club is nice. It stays clean. The staff is friendly and helpful. Especially Sam and Ann, they always gives a warm greeting with a huge smile. You can tell they are happy to help people. The members are friendly and respectful too. No one is in there trying to ego lift or be loud.

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★ 5

5 star review for 5 star location !

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★ 5

Great place to workout! Sam is the best!

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★ 5

Great experience

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★ 5

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★ 5

Full disclosure: the Wake Forest location is closer to me and better in every way, but I keep coming back to North Ridge for one reason and one reason only: Sam at the front desk is the best and always brightens my day. She’s competent, capable, and makes everyone feel at home.

Source: Google

★ 5

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★ 5

Hat off to everyone at O2 for a warm welcome, especially Sam and Ashley :)

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★ 5

Friendly staff and great equipment for powerlifting/bodybuilding!

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★ 5

Shoutout to Sam and the other staff at North Ridge — awesome gym!

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★ 5

Great gym and the front desk girls Samantha, Maddie and Amanda are exceptional and always friendly and happy!

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★ 5

Sam and Maddie are awesome. Couldn’t ask for a better team. Give those girls a raise

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★ 5

This gym is amazing, my favorite in the triangle area. Sam and Maddie always brighten my day. They should get a raise!

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★ 5

This Jim is the best. Sam is the best front desk attendee!

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★ 5

O2 Fitness is definitely one of the better gyms I’ve been to! Sam made the sign up process very easy and she was kind enough to walk me through the entire gym and show me certain machines. Great gym and great staff. Would highly recommend getting a membership here!

Source: Google

★ 5

02 has an excellent free trial; get your foot in the door and try it out without being pressured to join. For the first time ever, I worked with a personal trainer, Katie Filidoro. Having sport (tennis) specific goals, she customized a program to focus on legs, core and balance. Within just a handful of sessions, I achieved a major athletic goal. I'd highly recommend anyone to work with Katie; she's kind, respectful and extremely knowledgeable in the fitness field-an are where I am a novice in.

Source: Google

★ 5

Denis Cindric is hands-down the best personal trainer in the Triangle - his personalized approach, in-depth knowledge of physiology and diversity of training modalities are what separates Denis from all others. Denis is the Tony Horton of Raleigh.

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★ 5

Great gym, Sam was very helpful

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★ 5

O2 Fitness is top-notch thanks to Sam! Excellent service and a fantastic workout environment. Definitely a 5-star experience!"

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★ 5

Samantha at the O2 Falls of Neuse is such a positive influence on the gym! She radiates positive energy as we walk into the gym and is encouraging!

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★ 5

Sam was very kind explaining the membership details and giving me a tour to the gym, thank you !! :)

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★ 1

For years I worked out at the O2 Seaboard Station (Raleigh) location, and for year I complained about how the facilities were neglected. Lots of excuses were served up, but little to nothing was ever done to address the issue.

When that location finally closed, I began making the drive to the Northridge location, only to find (as mentioned in the previous reviews of others) the facilities here are being neglected as well. Specifically, there ONE working toilet in the place. And while there is no shortage of excuses, it would appear that little to nothing is actually being done to make the experience better for the members.

While ALL of the employees I have ever met at any O2 have been remarkably friendly and helpful, cannot help thinking that perhaps the ownership ONLY cares about collecting membership dues. OR…maybe the lease is running out here (as it did at Seaboard) and there is no intent to renew…so why pump money into maintaining something that’s going to close soon anyway?

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★ 5

Had a great tour experience with Becky!! Highly recommend!

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★ 5

Becky was amazing during our tour of O2 North Ridge! She was thorough with our experience and answered all of our questions! Thank you guys so much!

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★ 5

Becky was very helpful with explaining the plans and equipment. She gave a tour and was very welcoming to us. She was patient with our questions and broke down information so that it was easy to digest.

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★ 5

Becky was very thorough during my trial membership. The gym was clean and felt very welcomed.

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★ 5

I’ve had a fantastic experience at O2 North Ridge, and a big part of that is thanks to Amanda at the front desk. She’s always welcoming, helpful, and makes every visit feel positive. Her friendly attitude sets the tone for a great workout every time. Couldn’t ask for better support!

Source: Google

★ 1

Changed from 5 to 1 star. This place is filthy… also Abby is not teaching there anymore. So the good instructors are only there on Tuesdays and Fridays….

Old review below should be disregarded because with the opening of Grove 98, this facility lost some of the amazing instructors.
BodyPump classes with Abby and Kelly G are the best. Always on Wednesdays and Fridays at 9:30 am. BodyCombat with April and Alison on Tuesdays and Thursdays at 9:30 and 8:30 am.
Great place, great classes, great location, great people, great prices.

Source: Google

★ 5

North Ridge has such a good reputation and my neighbors love it. Since O2 Seaboard is closing, I would like to see Paulo (Silver Sneakers teacher) come to North Ridge. His classes feel like one has had a personal trainer work with you.

Source: Google

★ 3

A/C was out.

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★ 5

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★ 2

It’s just ok. Not a great gym.

Lacks a wet area and for $80/month, one expects at least a sauna.

Very small compared to other gyms in the area. But my insurance pays for it.

They have some Hoist machines; you know the ones that move the seat when one is moving another body part. I don’t use them.

They have some life fitness and cybex. Best equipment they have is Hammer which I like. But the Hammer leg curl and leg extension could be better. Feels clunky.

There are 4 barbell bench stations: 1 decline; 1 incline; 2 flat. Only 1 preacher curl. 2 incline benches for dumbbell work. 2, 4 position cable stacks. Those stay pretty busy.

I’m surprised at the things missing from O2.
1) weight trees near equipment that doesn’t have a tree attached. No free standing trees in the gym.
2) a basket to hold collars. I spend a lot of time searching for collars and ended up buying my own from Amazon and carry them with me.
3) labels on the dumbbell rack. It is sometimes a search for matching dumbbells.
4) signs telling what the gym expects of members. I’ve found 2 signs: rerack your weights and the WiFi password is…
5) there isn’t a stand for barbells. The squat bar? On the floor by the smith machine; the hex bar? On the floor near the cable stack. No tricep bar at all.
6) squat racks aren’t bolted to the floor making the attached weight tree partially unusable due to rack creep. But few things are bolted to the floor here.
7) a little annoyance: urinal does flush properly. Reported over a month ago and still not fixed.

There are ongoing plumbing problems. Has been an issue for at least 6 months. Showers, bathrooms were shut down completely for over a month.

They “fixed” everything but a few days later, water was shut off again. Fixed again but down to one toilet in the men’s room. Has been an issue for at least 3 weeks now (early April 2025).

On the positive side: staff is friendly. The gym is pretty clean.

Source: Google

★ 5

Becky is the best. Always attentive and helpful. What a nice gym.

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★ 5

Been going to O2 for over a decade. Overall maintenance of the gym is well kept, staff are friendly and the people are great. Becky is one of the best

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★ 5

This location is the best! Perfect balance of people and equipment. Becky and all the rest of the staff are awesome, this has been my “home gym” for the past year and a half 🦾

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★ 5

Love this location! The staff is so nice and Becky up front is my favorite. She welcomed me on my first day and we have grown to chat every time I come in to workout.

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★ 2

Could be a great gym, but it’s plagued with maintenance issues which are compounded by lack of attention from management. Employees themselves are great, but so many small things are broken and are never repaired. For example, some water fountains are completely non-functional, and the one that works you have to stick your finger inside to trigger the mechanism (pro-tip!). The worst part are the chronic (have been going on for 6 months now) plumbing issues. Last time I was in, bathrooms were closed for 5th time this year and the smell of raw sewage was only slightly more tolerable than the smell of the men’s locker room at baseline. Decent price, but you get what you pay for.

Looking for a new gym.

Source: Google

★ 5

Great staff and lots of great equipment. 😊 Becky is phenomenal at the front desk and always help me with any problems.

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★ 5

Great gym with numerous options including free weights, exercise machines, and cardio!! A great place to get just about any type of workout!

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★ 2

Let me preface this with: the problem is not necessarily with the people. I’ve had nothing but positive interactions with both the gym goers and gym employees at this location. The problem comes with the facilities. In the first few months of going to this O2 location both the showers and bathrooms have been down every couple weeks for extended periods of time. Sometimes there isn’t even *water* which is borderline dangerous for a gym. At every other O2 location, this has not once been an issue outside maybe a temporarily downed toilet (hour or so). Since it isn’t a stand alone location, it could be that this isn’t anyone who’s affiliated with O2’s fault, but is a huge reason to not go here, and desperately needs to be fully addressed by management either internally or with the owner of the “strip mall”. I’ve even had gym buddies refuse to go to this location with me because what if you’re in the middle of a workout and need to use the bathroom? You want to run over to Harris teeter all sweaty and run back? Anyone who’s had “that” feeling on a leg day knows what I mean. While O2 as a whole is in the upper echelon of commercial gyms, I’d steer clear from this location or at least understand that their facilities will have issues. Often. Don’t let this dissuade you from becoming a general member of O2, but be prepared to drive a bit extra for usable facilities at their alternate locations. The people are great and the actual “gym” part of the gym is good enough, is never terribly busy, and the gym goers have solid gym etiquette. The inability to relieve one’s self or clean up is simply too big of a deal to let go.

Equipment: 3.5/5
People: 4/5
Facilities:1/5
Location: 2/5
Traffic: 3/5

Source: Google

★ 3

Its great…when they actually have an operational bathroom

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★ 5

I've been training with Lauren for about 18 months at this location and I've been really happy with it. Lauren is great about correcting my form or modifying what I'm doing, and always checks in on how I'm feeling or what areas I want to work on. I always feel like I'm making progress, even when my schedule has gotten in the way for a few weeks! This location is also really convenient because there's a Starbucks and Harris Teeter in the same shopping center.

Source: Google

★ 5

I have been working with Lauren as my personal trainer for about 3 years now and I cannot recommend her enough. I’m not sure where my fitness journey would be without her. She’s helped me see more progress than I thought possible. Fun gym environment, great staff, lots of equipment. Very worth it!

Source: Google

★ 5

Housekeeper is doing a great job and a great improvement compared to previous times. A plumbing issue (pointed out in some other reviews has now been addressed.

Special kudos to Lauren E, the personal trainer I have been working with for several years. She has corrected a number of deficiencies in my exercise form, improved my stretching routine, and collaborated with the Renew Phys Therapist at my request on balance and flexibility issues, while keeping the sessions fun and enjoyable. Personal training is a high point at this club.

Friendly staff overall.

Source: Google

★ 5

All of the trainers and staff are super friendly and welcoming, and working with Lauren specifically has been a game changer for my fitness journey, she's the best!

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★ 5

I absolutely love this gym and the staff here! Everyone is so friendly and knowledgeable. Becky has especially gone above and beyond for me and my husband!!

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★ 5

Becky and Louie are freaking awesome. The brown leather in this gym is so sick. I had an absolutely splendid workout.

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★ 5

Love working out here after work. Becky at the front desk always has a smile!

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★ 5

O2 fitness is warm and welcoming to members new and old. If I had one recommendation it would be that they open up the pool at the north ridge location. Becky does a fantastic job making me feel welcome every time I walk through the door

-Dan Welch

Source: Google

★ 5

Becky was great

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★ 4

Becky provides great customer service at the Raleigh O2 location!

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★ 5

Love it here! I’m getting comfortable and it hasn’t been overcrowded like most gyms.

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★ 5

Amazing gym! I love the circuit and cycle classes!

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★ 5

Great classes, instructors, and front desk staff. Hannah was very friendly and helpful!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Nice location but the men’s bathrooms have been in and out of working order the past 4 months. Please get this fixed once and for all! It’s annoying to have to use the restrooms at other stores nearby - especially when it’s cold outside.

Source: Google

★ 5

Excellent across the board. This place has all the equipment you could possibly need, the staff are friendly and helpful, the monthly cost is very reasonable, and there was no pressure or upselling when it came to acquiring a membership. My one nitpick is that it closes ridiculously early on the weekends - 7:00 PM. That said, I highly recommend this place.

Source: Google

★ 2

Please fix the heat at O2 Falls! I have a picture of the thermostat at 56°; it’s been as low as 48°. It is a risk for injury (liability) and we have been asking for months! Please truly clean the floor too. It is slippery with dust and there’s dirty tape gum left from Covid. Instructors are great! But the room is unsafe.

Source: Google

★ 2

I used to love this gym but the negligence in upkeep is inexcusable. The heat/Hvac has not worked since before Thanksgiving in the group fitness room and it is freezing. This is not only uncomfortable for members and instructors, but a safety hazard. They can't even be bothered to provide space heaters.
Management is aware of the problem but no repairs have been made.
I complained on Facebook and they replied that members should generate heat to warm up the room as the workout progresses! What next? Do they want to hook up the cycles so we can provide electricity?
This location also has plumbing issues and members were told to use the restrooms at nearby businesses for over a month. You would think they'd try to make up for that major inconvenience by making sure thst in the winter the heat would work.
It is a shame since the staff and instructors are wonderful. The other members are friendly. I'm worried the instructors will leave because it is so cold in the group fitness room.

Source: Google

★ 4

Large gym, youngish crowd, often crowded. Good place

Source: Google

★ 5

My husband and I signed up for O2 fitness at Grove 98, but that location is still not open so we decided to try this location out. We've only been at this location for a week or so, and so far it has been a great experience. We came from a very large gym with state of the art equipment in the midwest. After moving here 3 months ago, we have trialed several other gyms and had a month-to-month membership at another gym, but out of all the other gyms, this gym has met our expectations so far. Staff is extraordinary- all very friendly and welcoming. I came in New Years Day with my daughter, and despite staffing issues, their manager opened up the daycare and watched over her while I worked out and did not make me feel any guilt about it. He was on the floor playing toys with her.

Equipment-wise- this location has all the equipment you will need for a good work out. Free weights- dumbbells that go up to 100#s, kettlebells, and barbells. There's several adjustable benches, including decline and incline, about 3 squat racks, a smith machine, and several cable machines in different areas of the gym. There is a good amount of machines (assisted and non-assisted) for back, shoulders, chest, abs, and legs. There's a good amount of treadmills, ellipticals, stair-masters, so you'll hardly ever be waiting for a cardio equipment. They have a farmers carry treadmill machine and a true form runner treadmill.

Space- It's a decent size gym. There is a turf area by the cardio room for "circuit-like" trainings. There's two workout sleds, several sized plyo-boxes, one cable machine, kettlebells, dumbbells, and so much more in this turf area. They have a small track, a studio room for classes, and a cycling room too. They have locker rooms with showers.

They offer personal training with nutrition guidance and physical therapy. They also offer childcare at certain hours. My 4year old actually loves going to the gym and playing with the abundance of toys here! They have disinfectant sprays and paper towels accessible to wipe down equipment. My only issue is not with the gym itself, but members being oblivious to proper gym etiquette- weights and equipment not being put up, not re-racking weights, or weights being placed all over the place.

Source: Google

★ 5

It's hard to develop good habits, like working out at the gym on a regular basis. By providing great equipment, a great atmosphere, and especially under the guidance of a great trainer, Julian Burke, I've been able to do that at O2. Additional motivators include the amazing regular participants in the circuit training class who set a great example through their hard work. A good workout routine improves the quality of my week. Thanks!

Source: Google

★ 1

I don’t know why this location even open locker room smell like shit they haven’t fixed the bathrooms you can’t use the bathroom terrible management

Source: Google

★ 5

Hannah was perfect at reception - welcoming, polite and incredibly helpful - great job !

Source: Google

★ 5

I love this gym! The staff is always friendly and welcoming. I love the classes they offer. There is a lot of equipment so I never have to wait long for a machine. I consider this place my second home

Source: Google

★ 5

Me and my wife just signed up last weekend and we love it, we are reinvigorated in our fitness journey and ditched PF for good!
The staff give world class customer service and you always feel welcome it’s so clean and the equipment plus the leather on the equipment is well kept we are very happy to make this our new gym and we are looking forward to taking the group classes together

Source: Google

★ 5

I love it here!!!! ❤️

Source: Google

★ 4

Gym has everything you need except would be nice to have some barbells/benches in the turf. Bathrooms always are in need of help

*edited to 4 stars because of improvements coming to the turf area!

Source: Google

★ 5

I am a reg client and A new front desk person. Hannah after seeing me three times. Remembered my name and where i was from. I was shocked. Great new employee

Source: Google

★ 5

The staff here is top tier! Ive been going to O2s for over a year now and never had an issue, the gyms are always great and clean. For the first time I had an issue with another member not behaving kindly and Kelli handled it with confidence and grace, making me feel really validated and encouraged. Just wanted to say thank you and let other women know they’ll be supported here!

Source: Google

★ 5

Great staff, not too busy, broken equipments gets fixed. Love the place!

Source: Google

★ 1

Gym has had plumbing issues for several weeks, water has been off multiple days over several periods in October. Plumbing issues are out of their control but not sure why they continue to have the problem "fixed" only to last one day and the water is off again. The bigger issue is their lack of communication regarding the problems. There has been three instances where I have driven to the gym in the morning to find out the water is off again. I am unable to use the gym if I can't shower after the work out before going to work. This could easily be prevented if an email was sent notifying gym members the water is off. There was also no communication when the water was back on, I had to call every day to find out when repairs were complete. I wouldnt recommend this gym to anyone until the management in this location shows improvement regarding communication and that member service is their priority.

Source: Google

★ 5

Source: Google

★ 5

I love this location, primarily for one big reason - Ray at the front desk. She is the main reason I decided to convert my free trial to a membership. She is a pure delight every morning. Greets me and my friends with a smile every day. Always a breath of fresh air. Thanks for being the best Ray!

In addition, the customer service is top notch. They are not scammy like other gyms. They will make sure you are treated fairly and will go out of their way to correct mistakes and ensure you are satisfied. Thanks again Rachel!

This specific facility is very nice too!

Source: Google

★ 2

I find it crazy how I pay $80 monthly with no access to the bathroom.

Source: Google

★ 5

The gym has everything you need, it’s clean and Hannah at the front desk was great 👌

Source: Google

★ 5

If you have not tried group fitness classes before and are looking for something fun yet challenging! The body pump class on Saturday morning with Jessica are amazing! She’s the best!

Source: Google

★ 5

Been coming to this gym for years. Love the front desk. Becky is always here with a smile and eager to chat. Bathrooms are very clean. Most people take care of their equipment. It’s pretty quiet but I like that.

Source: Google

★ 5

Great place to go. I have been a member since 2010 and go 4 days a week! Staff is great and its in a great place for east Raleigh

Source: Google

★ 5

Source: Google

★ 5

My husband and I have been going to 02 since 2014. Becky at the front desk is amazing and always so helpful.

Source: Google

★ 5

This gym is great! It is never too crowded and the front desk staff is very friendly. I definitely recommend visiting if you are in the area!

Source: Google

★ 5

Ann Carroll at the front desk was very helpful and so nice with all my questions!

Source: Google

★ 5

O2 is an awesome gym! The facilities and equipment are always clean and functional. Ray is such a wonderful and welcoming part of the whole experience!

Source: Google

★ 5

Love it here!

Source: Google

★ 5

Really appreciate all the trainers and staff!! Thanks Brenna for how welcoming you are as we walk in…. It’s a great start to our workouts!!

Source: Google

★ 5

This gym was very nice and the employees were very helpful with setting up my membership. I would recommend this gym to anyone in the area

Source: Google

★ 5

Jonna and josh were great during my tour helped me out a lot and gave me all the information i needed

Source: Google

★ 5

Great place! Clean atmosphere. Professional and kind staff!

Source: Google

★ 5

This is the best gym I've been to in a while, I always feel so welcomed coming in and it's always so clean. The staff there is unbeatable!! Thank you O2 fitness!

Source: Google

★ 5

Great team

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★ 5

Great gym! Has all of the needed equipment, friendly staff, and well kept facility. Would recommend!

Source: Google

★ 3

The bathrooms could be cleaner or checked more frequently equipment is kinda old and worn out rips in material

Source: Google

★ 5

Source: Google

★ 5

I lived in Raleigh for one year and worked out at O2 about three times a week. The facility has everything you could need and the people are so very friendly. Make sure to take advantage of the one month free in the beginning! Best deal around!

Source: Google

★ 5

I love this gym. Everyone is so nice! They'll call you by your name which always feels so personable. Ray is amazing, so sweet and took the time to answer all my questions without feeling pressured. Gym is always clean and upkept. 6am BodyPump with Jackie & Lacey is an A+

Source: Google

★ 5

Great, clean facility with friendly staff and trainers. Highly recommend their personal trainer Katie. She was extremely knowledgeable and skillful with my workout.

Source: Google

★ 4

Nice small gym, it's a little dated but exactly what I was looking for. The gym is normally not crowed and staff is helpful if you need anything.

Source: Google

★ 5

Abby was amazing, very professional and you could tell a well respected trainer/coach.

Source: Google

★ 5

The tour was amazing, Ray did great!

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★ 5

Ray was amazing! Definitely recommend for anyone looking for great gym!!

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★ 4

Louie Pellegrini at O2 is AWESOME!

Source: Google

★ 5

Nice gym, to clarify because of misleading reviews, there is no sauna at this location 🔥🤙

Source: Google

★ 5

I started working out here on the 21 day trial with my friend 2 yrs ago and we have been here ever since. I utilized the 2 free personal trainer sessions and ended up taking advantage of their flexible PT packages with Josh (who is a great trainer).

Source: Google

★ 5

Katie was a great personal trainer who has taught me a lot about the science behind working out and what plan works best for me!

Source: Google

★ 5

I highly recommend Katie! She didn’t push me too much and was caring about my whole self- body, mental health, considering my lifestyle.

Source: Google

★ 5

This location has been great! Highly recommend Katie for personal training, she keeps the workouts varied and fun while also keeping your goals and progress in mind.

Source: Google

★ 5

I had my training session with Katie today and it was AMAZING. It was such an informative session and I can’t wait to get more sessions! She is so motivating and kind and genuinely cares about her clients!

Source: Google

★ 5

Great time around 2pm to go workout.

The fitness center was lightly around that time. I loved it.

Source: Google

★ 5

Working with Ray was fantastic. It’s great to see her every morning.

Source: Google

★ 5

Great first experience working out in a gym! The trainers (worked with Katie) are super encouraging and supportive. They have definitely done a great job in expanding what I'm able to do in the gym and make time there feel well spent while also accomplishing workout goals.

Source: Google

★ 5

Katie F is an amazing trainer!

Source: Google

★ 5

Source: Google

★ 5

Great people, great equipment, great environment!! Can’t ask for more 🤷‍♂️

Source: Google

★ 5

This gym is AMAZING! i feel soooo comfortable here and they have the BEST equipment. The staff is so nice and even offer tips when I’ve asked.

Source: Google

★ 5

I love going to O2! Especially this location! I used to go to the NCSU gym and once I graduated started going here and absolutely love it!

Source: Google

★ 5

Ive been going to this gym now for around 1.5 years. All the employees are always super nice and helpful. The gym ,while not huge is set up good and works just fine.

Source: Google

★ 5

Source: Google

★ 5

Love this place! Rachel is so sweet at the check in desk!

Source: Google

★ 5

Source: Google

★ 5

I don't normally go to gyms (I normally feel judged), but I didn’t feel that way here. This is an amazing gym with the friendliest staff that I could ask for. The classes are great, the equipment is clean, the customer service is helpful and welcoming. With a mission like move better, feel better, and preform better is a high standard to hold themselves to, but they definitely keep that standard. I can see why there are so many great reviews of this gym. If you’re thinking about going, just do it!!!

Source: Google

★ 5

I love this gym ! Very nice staff

Source: Google

★ 5

The best

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★ 5

Source: Google