★ 5

I love this gym—i love the trainers, especially Kelly, and also Hunter and Alexa are my favorites. They are personable, help with form on a very individual level, and are really good at keeping the class motivated and flowing. Kelly works hard to build a community here, and that makes me look forward to going to the gym! It’s never boring, and it has completely transformed my body. I feel strong and fit, though at my age, I wish there was more time for stretching.

Source: Google

★ 1

When I canceled my membership three months ago, they said I'd have to pay for an extra month according to the fine print (already shady). Nonetheless, I accepted that and clicked the link they gave me to cancel my membership. Guess it didn't work, because lo and behold, they've charged me three times since then!

The teachers here are great and really work with your level of skill and experience, but when I cancel my membership, it generally means I don't want to pay anymore. 119/month is far from affordable for me, especially in this economy.

I am currently disputing the charges with my bank.

Source: Google

★ 5

I have been a member of OTF for over 10 years and visited studios around the world. I have to say the Chapel Hill-Timberlyne location is one of the best I have ever been! I’ve been visiting Chapel Hill for a few weeks and I throughly enjoyed every class at the Timberlyne location. Kelly is a truly amazing coach that should be training every coach! She demonstrates every exercise even with modifications, takes time to go around the room correcting form and encouraging everyone. Her energy is contagious and has great music selections. I can’t recommend the Chapel Hill-Timberlyne location enough. I’m a little sad to be heading back to my home location.

Source: Google

★ 5

This is a thorough,efficient, 'go at your own pace' workout which is appropriate for all fitness levels. The workouts are different every day and so are never boring. Involves alternating activities on treadmill and rowing machine (can choose to substitute elliptical machine/strider or stationery bike) and floor exercises including dumbells, trx bands and mat/core work. Modifications to exercises are given by the coach/ trainer to accommodate any orthopedic or other physical limitations participants may have. Can choose between 4, 8 or unlimited classes per month. I have been doing 8 classes a month (2/week) for probably 7 years and plan to continue indefinitely

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★ 2

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★ 5

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★ 5

Love OTF! It’s a great community. The coaches are so nice and helpful 💕

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★ 5

Love it. Great system. Great people.

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★ 5

Love OTF!! Especially this location. The coaches are super encouraging and welcoming, and they all ensure you feel like you are a part of the OTF Timberlyne community. Definitely recommend OTF and this location specifically!

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★ 2

This place is like Hotel California… Everything is fine until the moment you want to cancel your membership. Their Customer Service stinks. Their Corporate policies are worse. The Vibe is kind of Cultish and just overall… meh!!!

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★ 5

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★ 5

Coaches are the best with great music, funny anecdotes and expert physical fitness advice! They are introducing new workouts too to keep it interesting.

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★ 5

Facility is great, staff is awesome, and Kelly is amazing!!!!!

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★ 5

LOVE orange theory! If you're curious, put that curiosity to the side and try a free class!! Great atmosphere, none of that awkward feeling of having someone watching you (just the coaches making sure you're getting the best workout) or waiting your turn for a machine!!

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★ 5

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★ 5

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★ 5

Top notch coaching, amazing staff and great community. The coaches Kelly, Sam, Krista, and Hunter are the best and always pushing you safely to meet or exceed your goals.

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★ 5

Coach Kelly is amazing! She not only motivates me to be better and work harder, but she brings joy to everyone in the room.

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★ 5

The work outs are always different, and work cardio, core, strength and balance. The coaches are great and teach you how to do weights and exercises if needed. There is a wonderful community feel at Orange Theory studios, especially mine! It feels fun to go and work out. I have been a member since 2018 and it is the only gym I have ever enjoyed.

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★ 5

One of the best workouts around. Easy to modify for injuries, and the coaches are lots of fun.

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★ 5

Visiting from Oahu, and had an awesome class with Coach Kelley! Thanks!

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★ 5

I love the full body intensity of the workouts, knowledgable energetic coaches, attentive staff, clean facility and showers. The equipment is state of the art and the InBody scale system is great. I look forward to seeing my scan results and working to improve my health and body with their guidance.

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★ 5

Walking through OTF-Timberlynes door is one of the best decisions I have ever made! The coaches/staff and the members are all wonderful. This studio is a great place to start or end your day!

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★ 5

Amazing first experience, will definitely be going back! Laura and Kelly were incredible in their customer service, encouragement and acceptance of all different fitness levels. Love the diversity of ages, abilities and ethnicities on the floor today!

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★ 5

Transformative & fun. Workouts modifiable to every level, so they grow with you. One year here & grateful for how I feel & what I can do. Coaches are kind, funny & provide great playlists to keep you pushing. Almost 50 & feel right at home in a community that goes from teens to grandparents.

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★ 5

I’m looking forward to going to work out! Who knew.

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★ 5

Such a fun and welcoming studio! Love the staff, music, and also how diverse the members are.

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★ 5

I have finally found a fitness program that fits my personality! The staff and coaches are family!

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★ 5

I LOVE coach Kelly and her advice, options for upgrading and downgrading the exercises, and amazing music playlists. She brings so much laughter and fun to the workouts, but most importantly she cares!

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★ 5

I'm 10000% not a gym person. Going to OTF has totally changed my mindset. The staff is fantastic. It's always fun. I actually want to go and workout. I have found my place after many different gym memberships

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★ 5

Great studio and friendly staff!

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★ 5

One of the best 1 hour workouts I have found. Kelly is an amazing trainer.

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★ 5

There’s no place better to achieve your health and wellness goals! The coaches and staff are top notch!

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★ 5

My boyfriend and I joined in November 2022 and have been going about twice every week. I usually go to the gym about twice a week but I rarely do cardio on my own. Orange Theory classes push me to do the cardio in a fun and challenging way. The group setting also motivates me to challenge myself. The staff are all very friendly and great to talk to. It’s only been two months but I’m feeling a sense of community already. Will highly recommend!

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★ 5

No matter what is on the schedule, I know it'll be a challenge and I know I'll get some significant work in. As I transition to more Lift classes, now that they're more readily available with my work schedule being what it is, I will most likely only sprinkle a 2G in every so often. But I love the burn, and the feeling of a great workout completed.

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★ 5

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★ 5

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★ 5

My wife Jenn and I are very proud to be Founding Members of the Timberlyne studio and both recently completed our 250th OTF classes at this location. We continue to enjoy our experiences and keeping each other accountable. Coach Kelly is fun and amazing, and it’s been a pleasure to come back from Covid and get to know Coaches Cheyenne and Erinn. We love the vibe, camaraderie and team spirit. Keep up the great work!

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★ 5

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★ 5

Beautiful equipment, supportive coaches, friendly staff, and a workout that works for everyone, regardless of size or fitness level. I love it here!

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★ 5

The coaches and staff are beyond amazing. They keep the energy high and are motivating and encouraging no matter your current fitness level.

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★ 5

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★ 5

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★ 5

I was a member of a local gym for 14 years. I ditched my membership after one class at Orangetheory Fitness Timberlyne! Classes are challenging. The instructors are fun and knowledgeable. Great music. Recommend highly for all levels of fitness.

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★ 5

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★ 5

Love the coaches, staff, and location. I've been a member here since it opened and am still excited to come back week after week!

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★ 5

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★ 5

LOVE THIS PLACE!!! Great management, great coaches, great atmosphere. You can tell how much the employees love working here and it definitely brings such a good energy to every single class. Wish I could work out here every day :) which is saying a lot as working out can be a battle

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★ 5

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★ 5

Informative I

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★ 5

Great location! Bakari was a great instructor

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★ 5

This place feels like the Cheers of the fitness industry. After one or two times, everyone knows your name and they are motivational without being pushy and as much fun as a person can have while countiung calories burned and splat points! Thanks Kelly and crew!!!

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★ 5

Great place to train with great coaches

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★ 5

This is by far the best OTF in the area! I recently moved to Raleigh and nearly every morning I drive to the furthest OTF in the triangle located in Chapel Hill, exit 266 aka OTF Timberlyne. The reason is because of the coaches and staff! Coaches Kelly and Erinn are incredible! They are energetic, enthusiastic, and make you work for it! They push you, even when you don’t even think you can push anymore! They get it “all out” of you each class. Thank you for always pushing me to higher and higher levels! See you in class!

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★ 5

Love OTF Timberlyne! The coaches are so motivating and the staff is always so friendly and helpful. The studio is clean and well organized. Great place to get in a fantastic work out in an hour!

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★ 5

I've missed my OTF workouts this past year. We moved, so I canceled my membership at my old studio and joined this one. Great studio - staff was friendly and helpful. Coaches are all wonderful and very motivating.

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★ 5

OTF is the best all around workout you can possibly get in an hour. It's the only thing I've kept doing without fail. It's my exercise and meditation time. I let my mind go and just enjoy the music and do what they tell me and it's always an amazing workout. The hour flies by....I feel great at the end and keep getting stronger. . SO glad to be back at it now. It keeps me sane!

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★ 5

The trainers are motivating and clear with their instruction, the music is often good and the class times are abundant.

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★ 5

I have been a member at OrangeTheory Timberlyne for 2.5 years. The coaches and staff have been wonderful in helping me achieve my goals. Erinn and Cheyanne are great coaches and Kelly is a rock star — she is the best motivator, whether first thing in the morning or at the end of the day. It’s a joy to workout with this team!

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★ 5

Great trainers and wonderful workout

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★ 5

I worked in the fitness industry in a variety of positions for almost 20 years, and have never met a nicer group of fitness employees. From the moment I walked in to inquire about Orangetheory to my first class, which was free, I was treated with respect, understanding, and encouragement. The class was great, but the employees are the reason I will come back. Employees in this industry make or break a business. Not sure all Orangetheory locations are like the one in Chapel Hill @ Timberlyne but if they are, the leaders of this company are investing in the right thing: good people!

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★ 5

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★ 5

OT Fitness gives you a great workout that works every part of your body. I really enjoy it.

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★ 5

They make you excited to workout (which is a major new thing for me), I know I can keep up but also push myself. Excited to see how these next few months go!

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★ 5

I had not worked out consistently in over 10 years but since starting at OTF 4 months ago, I am probably in the best shape I've been in years (although I have obviously got more room for improvement!) I love the energy of the classes and the support of the coaches - it's great that they are able to modify the exercises for whatever limitations people may have. No class is ever the same so it's impossible to get bored. I also don't think anything else gives you such a whole body workout. Last but not least, although I don't "know" a lot of the folks at my gym, it's just nice to see familiar faces and experience the comraderie. I am definitely a huge OTF fan!

Source: Google

★ 5

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★ 4

Great workout, but the cancellation policy can be a bit ridiculous. I knew this going in, and thought I'd be able to plan for it, but I got injured and wanted to be able to downgrade or cancel, and gave more than a month's notice, but I was told I had to do another month of "elite" (unlimited) classes before I could downgrade to 8 classes/month. I simply cannot do enough classes to make "elite" worth it because of my injury. Also, my injury was caused by orange theory (too much sprinting, and my body was used to long-distance running). Just beware going in!

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★ 4

Some classes are really tough but the short intervals are very helpful to keep me focused on that short interval that I can make it through the workout. The coaches are good. The progress that has been made since day one is impressive, however there are still kinks in the equipment.

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★ 5

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★ 5

This place is awesome. The trainers making working out as fun as possible, all while having us strive to be more fit!

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★ 5

Great staff, great gym, great workouts! No matter how much I’d like to, they never let me skip leg day. OTF keeps me coming back.

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★ 5

The staff are so friendly and helpful! The coaches explain everything fully and are ALWAYS encouraging! They help me push myself beyond limits I thought possible. Always a good workout and a welcoming environment!

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★ 5

Great gym, wonderful coaches and staff! Every single class is different and keeps you on your toes. I've improved my running speed and overall fitness. I highly recommend this location!

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★ 1

I had a really bad experience at this location and ended up cancelling my membership because of their horrible cancellation policy (I am also a member at other gyms and none of them have a policy as insane as theirs) and the incredibly rude staff. The workout is great but it is not worth it for the expensive price you pay when you get horrible customer service. Would not recommend this location to anyone.

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★ 5

OTF Timberlyne has a lot of studio space, awesome staff, and supportive coaches.

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★ 5

The coaches at Orange Theory Timberlyne are amazing! They are knowledgeable, motivating and approachable. I thoroughly enjoy my workouts and always look forward to attending my next class. It didn't take long after my start date to start feeling fitter, stronger and healthier.

The studio is clean and well-maintained. Moreover, the staff at the front desk are exceptionally helpful and pleasant. I highly recommend this studio for a challenging yet manageable and enjoyable workout program!

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★ 5

The variety, intensity, and the mental simplicity are what I like best. I don’t have to think about what I’m going to do; you just tell me what to do and I always get a great workout!

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★ 5

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★ 5

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★ 5

Great variety, coaches, and enthusiasm.

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★ 5

I absolutely love this Orangetheory. The coaching staff is super motivating and fun. If you’re looking for a workout program that will push you to your limits while having a good time, this is the place for you.

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★ 5

I’ve been an Orangetheory member since January and I love it. The cancellation fee adds accountability and forces me to get my butt in the gym everyday. The workouts are dynamic and (usually) fun and the coaches are so nice and attentive.

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★ 5

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★ 5

Great team of people working here and such a fun way to get fit! Conveniently located near Carraway Village too!

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★ 5

I love this place. The workouts are amazing and provide a great variety to keep things fresh. Every coach I have been to so far has brought great energy and clear instruction, which I really appreciate. Also, the staff up front is always so excited when they greet members and visitors alike. I have been to a few different studios so far and the staff here as be the best by far that I have see.

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★ 5

Love this place! The experience was better than what I had heard about. The facility is clean & the staff made sure I had a full understanding of the workout. I will be returning & would recommend this location!

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★ 5

front desk is unbeatable and I’ve already lost 10 pounds since joining in January. Sam and Liz do an amazing job keeping everything in order and I already feel like part of the family!

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★ 5

A co-worker raves about this location and has motivated me to look in to it.

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★ 5

Liz has been AMAZING and has helped answer any questions or issues that I have. And this workouts kick my butt! Absolutely recommend taking classes here.

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★ 1

Stay away from this Orange Theory studio! I would echo the other negative previous review. Poor customer service, false advertising, and poor management practices. I've been double charged by OTF and refused to be reimbursed. The staff here have no idea what they are doing.

I originally joined Orange Theory while I was temporarily residing in CA for a summer internship. I made it very clear to the California studio (Newbury Park) and Chapel Hill-North that I was already a member and wanted to transfer my account to Chapel Hill. Everyone said a transfer wouldn't be a problem, but the studios never talked to each other to make it happen. I assumed that there was no additional action required by me to ensure the transfer went through. A couple of months ago, I noticed my credit card was being charged twice: 1 for OTF Newbury Park and 1 for OTF Chapel Hill-North.

After multiple attempts to get the issue resolved, I found myself in the middle of a three-way finger-pointing match between OTF Corporate, OTF Newbury Park, and OTF Chapel Hill-North. I am ultimately left out of pocket with two months of double charged Orange Theory on my credit card. These people are greedy and blame the customer after misleading them. While I probably should have read the fine print regarding the exact required actions on my part to cancel/transfer a subscription, OTF shouldn't mislead their customers. They agreed to comp me 8 additional workouts that I was required to use before the end of April, but that still doesn't make up for the additional $200 I paid for my OTF membership.

Such poor business practices! OTF, you need to fix your franchise business model so that your studios are cannibalizing each other's sales and ruining the customer experience!

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★ 5

Great workout! The staff spent enough time to explain everything prior to workout. Instructor Tyson is amazing!! Very energetic and encouraging!

We definitely will come back!!

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★ 5

I love this studio! The staff, cleanliness, and coaches are great!

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