★ 5

Still a member after 8 years. Still doing about 10 classes per month. Still like that the staff greets me by name. Still like that it is next door to the Harris Teeter. Enough said.

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★ 5

I can’t say enough good things about Head Coach Alex! No matter how rough my day is, I always look forward to her class. No one could keep consistently motivated (for almost 5 years now) the way she does!

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★ 5

I joined this studio about 2 months ago and it's been one of the best decisions to invest in myself. All of the coaches are great! With my schedule I usually attend the later classes where I mainly have coach Alex and Ariel, both are great! Alex has helped not only motivate me after a long day at work but also helped correct my form as an otf newbie. I appreciate all the hard work the entire staff puts into making the workouts fun and enjoyable.

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★ 5

After avoiding gyms for many years, I decided to try my local Orangetheory (Brier Creek) for the structure and accountability. It was a great decision! I've been going to classes 3-4x per week for several months now, and my body is definitely transforming and feeling better. It is a very friendly, encouraging, and nonjudgmental atmosphere. The coaches and staff are fantastic and the equipment is high quality. Most definitely recommend!

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★ 5

I have been a member at Orange Theory since 2018 and while I have visited various studios, the Brier Creek location is the one I proudly call home. The front desk led by Ally and Jordan are always so friendly and willing to answer any questions I pose. I thoroughly enjoy the format of the classes and love that I do not have to plan out my workouts anymore. The coaches at OTF Brier Creek are the best as they are very positive and motivating. Working out can oftentimes be intimidating and difficult to get motivated to attend. However, the staff and the cleanliness of the studio makes it so much easier. I highly recommend OTF and the Brier Creek studio.

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★ 5

I was an avid Orangetheory-er pre pandemic and didn’t get back to it until July, 2024. Why I waited so long, I’ll never know. It has been SO GOOD to be back! I love the location, the people, and regaining the feeling of having a strong body. So thankful for Head Coach, Alex and Sales Manager, Ally and their staff. Truly the best way to start my day!

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★ 5

Love the Orangetheory workout. No fitness class has challenged me as much or kept me coming back 5+ years. It is great that the class is never the same. They have signature workouts and benchmarks to track your progress. So motivating! Coach Alex is fun with clear instructions! Coach Brian is so welcoming and has great playlists!

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★ 5

When I learned about OTF, it was very intimidating. I’ve tried Pilates, reformer Pilates, barre classes, Beach Body, and Peloton. In no way do I consider myself an expert or am I in the best physical health. My sister told me to try it out. Absolutely fell in love! It isn’t as intimidating as one would think. Going in with a post baby body, no strict workout regimen, and zero motivation, I came out wanting more after one class. I could have joined other OTF locations, but I chose this location for a few reasons. 1.) After a few classes, I noticed the front desk staff knew their regulars. 2.) During a class, a staff member was thrilled I joined. I didn’t recognize her but the fact that she remembered who I was, surprised me. 3.) The team has been understanding due to circumstances out of my control. 4.) From the end of November until know, I have noticed a huge difference mentally.

The only thing I wish is we had more space between each rower and floor station. With being said, I know that is out of their control.

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★ 5

I’ve been a member of OTF since 2017 and primarily attending the Brier Creek studio since I moved close by in 2021. The coaches and staff at this gym are amazing. They lead high energy classes, there are a wide variety of class times and options, and the studio is clean and well-kept. Going to this gym keeps me motivated to exercise and the classes are structured so that you can focus on strength or cardio or both. It’s also great for all fitness levels. I highly recommend!!

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★ 4

It’s very cold inside. The instructors wear blankets to keep warm.

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★ 5

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★ 4

Great studio. I really enjoy coming here to get burning some calories. The staff are friendly. I just have trouble with the AC and fans hitting me while working out. It’s too cold and it makes me nauseas when im working out and sweaty. The ceiling is low and maybe that is why.

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★ 5

Very friendly & welcoming staff! Great work out.

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★ 5

For someone who is mentally strapped on all levels, OTF was the best decision I have ever made for my mental and physical health. Don’t have the mental bandwidth to plan a workout? Just show up and they’ll tell you what to do from start to finish. After about a year and a half I’m down to a much healthier weight and have integrated workouts into my regular routine and it doesn’t feel forced. OTF is really for anyone at any fitness level! The more you go, the better you feel and the more surprised you are with what your body is capable of doing!

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★ 5

The best part of my day is my one hour workout at OTF Brier creek. The staff is amazing. Coach Alex and Coach Tom are my favorites. Love the new workouts everyday and that it pushes one to the limit. Love my OTF family ❤️

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★ 5

Coach Tom is fantastic!! His energy and enthusiasm create an environment where I'm motivated to push my limits and work harder than I thought possible.

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★ 1

Cramped, overly strict, just the worst place. Save your money and go elsewhere.

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★ 5

I started going to Orange Theory almost a year ago and I am so much stronger! I love the class style and can’t say enough about how kind every coach and staff member is as well!

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★ 5

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★ 5

I love the coaches and the staff here! I’ve been to several otf locations and can honestly say that this is one of my favorites! It’s a great blend of motivation and still allowing you to do your own thing.

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★ 5

I started Orange Theory a little over a month ago and I’ve had a great experience! The coaches here are friendly, fun, and also professional. I’ve started seeing results and I just feel a lot better with my overall health. Excited to keep pushing. The overall idea of OTF is great and I’m lucky to have great coaches like Alex and Tom! I’m always looking forward to class!

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★ 5

I've been attending OTF at this location for almost a year now. I was not fit at all when I started (5'5", 230lbs for reference). The most I had worked out in the year leading up to signing up was going on slow walks. That said, I have NEVER once felt like I was worth less than other members that are more athletic than me. The coaches have encouraged me and the front desk staff have learned my name and always greet me when arriving. I was afraid about feeling overwhelmed or unable to keep up, but that has not been the case at all. There are lots of modifications if needed and coaches are always willing to help explain things. The community at this location is so great, too. Lots of different types of people with different levels of fitness. Everyone wants to get better and there is no competition. It's scary to sign up for the first time but so worth it!

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★ 2

I normally go to the Greenville, NC location and LOVE it! I came home last week to work and went to this locations orange theory. The experience I had was terrible. The coaching was fine (not great… not much encouragement and energy) but the front desk and management were extremely passive aggressive, rude, and showed they really no interest in helping me (but of course had to). I left before stretching because I felt so uncomfortable at this location. I’m not sure why they were this way as I come to orange theory a lot and pay a lot to be here. It just was extremely unprofessional and I will not be returning to this location.

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★ 5

Clean, well-equipped, gym with good coaching,

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★ 5

Coach Tom and Zay are amazing. Jordan is very helpful at the front. I highly recommend this Brier Creek location.

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★ 5

Great workout. Coaches and staff are terrific.

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★ 5

Great atmosphere, great people!

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★ 5

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★ 5

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★ 5

Very efficient and fun workout and the BEST coaches!

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★ 5

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★ 1

Great coaching. Rude and unprofessional management/front desk to the point to rate 1 star.

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★ 5

I highly recommend Orangetheory Brier Creek. Before joining a little over a year ago, I was an outdoor distance runner looking for a way to improve my strength. I was the girl who swore she’d never resort to running on a treadmill (aka “dread mill”). But I also wasn’t doing the necessary things during my outdoor runs to see any improvement whatsoever. Not to mention all of the overuse injuries I endured over the years. Now I appreciate and enjoy the treadmill part of each class because the blocks are designed to help improve strength, power and endurance. I really needed help with the first two. And I can monitor my running form better on the treadmill, too with the mirrors.

I was also afraid of lifting weights. I’ve never been an athletic person per se (dance was my thing in my younger days and I didn’t make time for anything else), but it wasn’t as scary as I thought it would be. Everyone is welcome to come into the studio at WHATEVER level they are at! Literally, come as you are. It’s ok to not have it perfect from day 1. I was blown away by the encouragement, enthusiasm and complete support of the coaches and staff at this location. They are truly amazing coaches, very good at what they do, and have always been a positive voice in the studio, pushing us (within reason) to step outside our comfort zone. This is how we grow. But let me repeat that they are positive and aren’t the scary coaches who shame people into doing hard things (that was my college gym class experience!)
And I always find that they are right- I really can do more than I think I can!!

Very pleased with my decision to join when I did and can’t wait to see how much stronger I will become.

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★ 5

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★ 4

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★ 5

The instructors are fantastic and the class schedule offers so many options. It’s great to be able to go to locations all across the country even when traveling and have that included with the membership cost. I love the ability to track progress using the heart rate monitor and see data in real-time while I’m working out. I can compare to the historical data and it’s been so motivating to really measure my improvement. But, I have to say, the people at Brier Creek are what makes this location so special. The desk staff are really friendly and they actually remember all of the members’ names and make it a point to get to know everyone. The coaches care about making sure you’re making progress toward your goals, pushing you to do your best, but making sure you don’t get hurt or have bad form. So happy that I live so close!

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★ 5

This Orangetheory location has been great across all levels. The front desk staff and the coaches are all friendly and welcoming. Coach Tom is always kind, helpful, gives both encouraging and constructive feedback, and he pushes everyone to their best potential. Coach Alex is fun, high energy, and she coaches/communicates in a way that’s clear and easy to understand for both beginners and more experienced members. The coaching is consistent so no matter whose class you’re taking, it’s going to be a positive experience. You can tell they’re both passionate about what they do and it shows. The studio is always clean and well taken care of. I would highly recommend Orangetheory, particularly the Brier Creek location, to anyone!

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★ 5

I’ve been a member of OTF in Brier Creek for a while now and going to workout here is the one hour I always look forward to in my day! The music and the workouts are impeccable and ALL the instructors are so talented and nice! It does as much for my mental health as it does my physical fitness! Worth it!!!

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★ 5

Love orange theory! The best workout out there!

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★ 5

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★ 5

This is the best otf studio in the area with some amazing coaches and staff!

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★ 5

The hour I spend at Orangetheory Fitness Brier Creek is my favorite hour of my day. Ally, Dan, Jordan, Janelle, and Ryan are always friendly and happy and are quick to help me if I ever need anything. I enjoy chatting with them before class and learning more about them. The studio is exceptionally clean and tidy, which I also appreciate. Coach Tom is a phenomenal coach. He is super smart, and I love the way he explains the template and exercises in various ways to help each member understand depending on their learning style. He also takes the time to notice, praise, and correct members during the floor block and to encourage us with motivational phrases during the toughest portions of the workout. His playlists offer a wide variety of genres which keeps my brain active during the class, as I never know which type of song will be next. It is obvious that he genuinely cares about the members and helping them to improve and enjoy the time they spend in class. Coach Alex is a strong head coach, and it’s obvious how much she loves her job which I think is contagious and makes the studio feel more upbeat and happy.

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★ 5

This place is awesome! The staff is so nice and the workouts are excellent!!

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★ 1

Why do you feel the need to call multiple times a day let alone on a Saturday morning? Extremely inconsiderate, I was sleeping. It’s extremely rude. Stop spamming people.

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★ 5

Alex is the bomb! Her music always keeps me going and she's very attentive to everyone in the class. If I have to choose a class, I'm looking for her on the schedule.
Tom is always full of energy!
Also, Jordan isn't a part of my workout, but it's always nice to see him when I come into class :). He's always super nice and very welcoming.

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★ 5

I cannot say enough good things about OTF Brier Creek. I look forward to my 60 minutes under the orange lights every day. The coaches are absolutely amazing! Coach Tom gives me the nudge I need to pick up heavier weights that I probably wouldn’t pick up on my own and Coach Alex is so unbelievably encouraging and supportive. If it wasn’t for Alex, I would have never had the guts to participate in Dri-Tri. She clearly works so hard and puts her heart and soul into this studio and it makes all the difference. On top of the great people at OTF Brier Creek (especially Jordan at the front desk), the workouts are always different so I never get bored and I don’t have to think about planning my own workout. Definitely check this place out, you won’t be disappointed!! Hands down one of the best decisions I have ever made for myself!

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★ 5

Always a great experience each time I go. Great energy from the coaches and nice staff.

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★ 5

What makes a business its is people, and as great as the workout is, Alex and Ally is what keeps me going in. Thank you for making Brier Creek so amazing!

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★ 5

The coaches are amazing! They are so encouraging, yet push you to go a little further. The coaches help correct you on the exercises in a way that isn't degrading, but uplifting and kind.

The workouts are a great mixture of exercises. This is the first gym/class that I am excited to come back day after day, week after week; even when I am sore and tired. Im so glad I found Orange Theory!

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★ 5

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★ 5

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★ 5

I love OTF! The coaches are super supportive and motivating. Definitely recommend for everyone!

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★ 5

Love how supportive and attentive the coach and front desk staff!

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★ 5

I have never enjoyed a studio or work out class more than this! The trainers are amazing and attentive. I never feel judged and the atmosphere and the fellow members are so supportive!

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★ 5

I love the workout! Keeps me motivated and very friendly staff and coaches.

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★ 5

Love this gym!

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★ 5

OTF is good but this studio makes it great. The front desk is always welcoming and the two coaches are always motivating…What more can you ask for?!? Easily the best studio this side of the Mississippi. Kudos to the management team!!!

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★ 5

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★ 1

The way that a potential client is treated by the front desk is something that I have never seen in my whole life. The worst customer service ever.
I scheduled a first free intro class, showed earlier but I was not allowed to do the class (because I did not arrive earlier enough) and was changed $28.
They should be more transparent saying:
"If you do not show up 30 minutes earlier, we will charge you $28 right away AND you will have to reschedule your class".
Being charged as If I did not show to the class is abusive since I was not allowed to do the class.
I was clearly not valued as a customer and I do not recommend this place.

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★ 5

Very much enjoyed my first experience

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★ 5

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★ 5

Time for a new review to show some love for Norma, Allie and Aspen. These ladies are awesome. Friendliest retail staff anywhere in the triangle. Coaches are awesome as always.

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★ 5

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★ 1

I really love coming to this gym to clear my mind and exercise regularly. The coaches are great and the whole gym is good. However, the front desk assistance manager lacks hospitality. She does not how to greet properly and talk nicely. I have gone to other OTF gyms and the front desk has been really nice. We pay a lot for the gym to have a positive experience and I'm not receiving the minimum. Again, I have gone to other OTF gyms and other competitors and the experience has been amazing.

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★ 5

if I start my day without an orange theory workout, it isn't as good of a day. the coaches and staff provide great support to anyone, no matter what stage of life! they changed my world when they opened back up safely after the pandemic, I once again feel like an accomplished human because of them.

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★ 5

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★ 5

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★ 5

I have been to a few classes at a few different gyms with a few different trainers, but none of the classes compare to Orange Theory.
I went for my first class today and it was better than I envisioned. The ladies at the front were very welcoming and made sure I felt comfortable through everything. Coach Ryan made sure I wasn’t overdoing it but gave me the push I needed. He corrected my form to ensure my safety and consistently checked in with me.
In the past, I tend to get lost in the group. Especially on my first time. But today, I felt seen, heard, comfortable, and welcomed. 10/10 experience. I am excited to continue my journey through Orange Theory!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Everyone here at this location is always so friendly. The coaches are also very experienced and help a lot with posture and form throughout workouts so I know I won’t injure myself. I love how orange theory fitness is the perfect workout I like (between going to a reg gym and a personal trainer. I feel like I get the one on one experience along with working out in a group setting (I find it super motivating to workout with others!) by far my favorite location 🔥❤️

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★ 5

The workouts are challenging. The staff friendly and the coaches are motivating.

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★ 5

This place is Lit. All of the workouts are different. I get a good workout. Luv the staff. Very friendly and helpful.

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★ 5

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★ 5

Great motivation to actually work out the entire time. Im not just exercising for 15 minutes, getting bored, and going home like I did when I had a regular gum membership.. I always feel engaged and supported by the coach and staff..

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★ 5

OTF Brier Creek is an awesome OTF studio if you’re local or just visiting Raleigh. The staff is super helpful, especially Yasmin and Ally!

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★ 5

As someone with chronic health conditions, going to the gym can be scary sometimes. I’ve never felt more comfortable in a gym then I do at Orange Theory Brier Creek. The staff are amazing and accommodating, the atmosphere is always so positive. Coming to class is the highlight of my day!

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★ 5

Met Aarin today he was great, very professional to be so young.

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★ 5

I love this gym. My coaches keep me accountable and push me when they know I can keep going. Special shout-out to Coach Jasmine and Coach Alex. ❤️

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★ 5

Have been attending OTF for a couple months now & I’ve loved it! All the coaches & staff are super friendly & make you feel so comfortable! The vibe is great!

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★ 5

I’ve been a member of OTF in Brier Creek since it opened. They have done such a good job through the pandemic and then getting back to normal slowly. I missed the music and the workouts so much! Everyone is so nice and the workouts are great! It does as much for my mental health as it does my physical fitness! Worth it!

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★ 5

I’ve been coming to this location since November (2020) and the staff was amazing during COVID conditions. Very accommodating, safe and clean. Great workout, equipment and coaches! Alex has amazing music and enthusiasm and Ally does an amazing job! Highly recommend

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★ 5

Love this studio and all the coaches! I always get the best workout and love the format of OTF. The staff/coaches take the time to learn your name and are always so friendly and accommodating!

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★ 5

Loveeee this studio! I’ve worked out at many OTF studios in the Southeast and it’s by far my favorite. Great staff, fun environment. Coach Alex is an amazing trainer. Full of energy, thorough demos, selects the best pump up playlists to help me get through a 5a class. Highly recommended!

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★ 5

The OTF Brier Creek location is great! Staff and coaches are welcome and friendly.

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★ 5

Moved to NC in Oct 2020 and joined OTF Brier Creek. The studio did a good job following all the COVID protocols and restrictions! As a member, I felt like my health was definitely a priority!! Now that restrictions have opened, I’m enjoying this studio even more!!

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★ 5

I absolutely love working out here! All of the staff are so wonderful and nice! The coaches are very attentive to all of the people in their class and make an effort to get to know everyone!

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★ 5

I have been doing OTF for about 3 years now and going to Brier Creek location for about a year and a half (minus Covid time). I can’t say enough how much I love the coaches and the staff at this location. I always feel so welcomed, appreciated, and encouraged when I am there.

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★ 5

I love coming to the Brier Creek location. The front desk staff are amazing and super helpful with answering questions.

I enjoy coming to workout here because of the coaches! They have created an inclusive environment to make everyone feel welcome and can get the work out in that best fits them. I like that I am able to mix up strength power and endurance everyday. Every class is different so I am never doing the same thing over and over again!

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★ 5

I love this place. I’ve been coming for over 6 months severe days a week and I still find each class hard, in a good way. Come! You won’t be disappointed.

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★ 5

It’s changed my life and made me realize how much I can achieve if I just put my mind to it. The coaches are awesome and motivate and guide you all the way. The staff is super friendly and so helpful. I’ve been going to the Brier Creek for more than 4 years and I can’t wait to go back each morning. It’s how I start my day. I’ve made friends here and I feel so much healthier after my class. If you haven’t tried it yet, sign up for a free class and your life will change!!

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★ 5

i’ve been going here for about 5 months, and other than the amazing results so far, i’ve grown very fond of the coaches and staff at this studio. they all have been so helpful and welcoming. when i’m going to a workout, i feel like i’m going home!

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★ 1

I don't understand what has happened to OTF brier creek, but the staff is awful and condescending- the front desk people always blame you for late cancels/need you to justify and nickel and dime you and Ally numerous times has tried not to send a payment back for a class that was OTF's glitch on an app and charged when the class was not even the same day and was past due but said we need proof next time- how about just listening and not immediately going at people like the customer is always wrong. I've never wanted to cancel my membership but im not going to give my money to people who rude and treat you like a number. if you are thinking of going to Brier creek otf- don't!

update- emailed/called for manager- no response or follow up for owners contact 24 hours later and emailed asking for owners direct contact.

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★ 5

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★ 5

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★ 5

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★ 2

I have enjoyed their fitness program itself very much over this past year. I have used 4 of their locations and trainers have been great. I love the energy and the personal attention the trainers give is nice.

The issue I have with the Brier Creek Orangetheory and Orangetheory polices in general surrounds their no show policy. I was late to class one time by 5 minutes 15 seconds by their clock. The staff at the front desk informed me that Orangetheory policy is that is considered a no show after 5 minutes(The exact time allowed over seems to very by location). They also told me this was to allow members to "warm up" first. The cynic in me would say the policy exists to get more money from walk ins while still taking a credit from me(for being 15 seconds past the 5 minutes). I'm sure in the fine print this policy was written but at no time was I informed of this otherwise. Other locations I have been to I would see people are up to 10 minutes late with no issue.

I understand that it is a corporate policy but at no time did the staff at least offer to sign me up for another class that day as to not loose my credit. I at least expected a little understanding from the staff about other options.

I ended up canceling my membership over this not because of the corporate policy but by how the staff at Brier Creek Orangetheory handled the situation.

I would encourage Orangetheory to rethink this policy or to at least allow exceptions of forgiveness for first time late arrival by 15 seconds. At the very least maybe have the trainers give a reminder of this policy occasionally during the class. Perhaps this would prevent them from losing more members.

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★ 2

OTF concept is good but in the long run it’s the same routine you feel. Apart from that their cancellation policies are not easy (which they say it’s easy) especially this location. Been used in different location since 2019 but never had issue. The guy helped me left now I have to pay them for whole month for no use as I am not in the states.

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★ 5

Loving OTF! They are doing a great job with the space they have keeping classes moving and things clean. I was nervous to return but feel great now that I have 🧡 on the plus side there isn’t crazy waitlists for every class these days, which I love!!!

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★ 5

Great place to workout !

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★ 5

I loved the staff and my over experience at Orange Theory at Brier Creek. The front desk associates were very friendly and extremely helpful. They helped me to shake off any nerves that I had about trying out my first class. My workout was challenging but also newbie friendly. I love how Jasmine walked through the exercises and checked in with me throughout. I felt very comfortable sooner than I expected and I can't wait to walk out my fitness journey with this team.

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★ 5

Great branch of OTF! I've been a member for over 2 years and love this location a lot! Coaches are positive, helpful, and the studio is taking and following all proper covid protocols. Orangetheory workouts push me to try new exercises that I would never try on my own. I am more honest with myself when in the studio and appreciate all the thought that goes into each and every workout. I highly recommend OTF if you're shopping around for a healthy lifestyle!

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★ 5

Incredible overall body workout! Definitely a game changer! The Coaches are helpful in helping you meet your personal goals!

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★ 5

I have had problems finding a workout I enjoy after retiring as a professional athlete. To be honest, I joined 5-6 different OTF locations and ended up quitting all of them within 1-3 months. I have been a member of the OTF Brier Creek location since they re-opened after COVID-19. I can't tell you how much I love this location. I finally found a new home!

The current coaches (Dylan, Alex and Jasmine) are some of my most favorite coaches ever. They are encouraging and keep me going during workouts. I am a person who needs that extra push. I swear they new my name within my first 3-4 workouts. Being new and intimidated at a new gym, I can't tell you how much that means to me.

The front desk staff, including Josh the ASM, are also awesome as well. I have to give Josh and Dylan kudos for getting me back in there after my first workout. They really made me feel comfortable.

Since we are going through a Pandemic, I have to touch on how clean and safe I feel when working out there. We are all spread out, wear masks and the coaches are very consistent in keeping us apart. They sanitize the equipment between classes, but they also provide us wipes to clean our stations after every station. I couldn't be happier. Thank you OTF Brier Creek!

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★ 5

I was nervous and eager to get back into a fitness routine during COVID, but coming back to OTF was the best decision I could have made to get back into it. The staff is committed to making it a healthy and safe environment, while still getting you to your goals. Alex, Jasmine and Dylan are incredible coaches and the front desk staff are welcoming and understanding if things come up. Wouldn’t recommend joining another location more!

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★ 5

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★ 5

I love going to orange theory! This studio has been awesome and it has helped me get into amazing shape!

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★ 5

One of the safest gyms in the Raleigh area and best HITT workout ever. Limited classes, but always able to get in. Individual stations and cleaning every session. Love this place and the workout!!!

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★ 5

Orange Theory is the first gym that has actually kept me motivated and working out on a consistent basis. I love the classes, the coaches and the equipment they have. During Covid, they have taken lots of measures to make sure we feel safe and comfortable while working out! I highly recommend the Brier Creek Orange Theory!!

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★ 5

I love Orange Theory Brier Creek! Staying motivated and accountable can be so challenging at a regular gym, but OTF brier creek makes showing up for the workout so much fun. There is a great sense of community and they are always motivating you to be better. OTF has changed my life and you should let it change yours!

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★ 5

I joined this studio as soon as they reopened in order to get back into shape. I’ve been going for about a month and the precautions they have taken for Covid-19 have been great! Each workout is tough but I feel great. The coaches provide that extra push and motivation when you need it as well. Highly recommend if your considering joining!

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★ 5

Great motivators. Keeps me coming back. Doing amazing with social distancing. I feel safe exercising there daily.

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★ 5

OrangeTheory workout is one of a kind. The blocks are always the same - floor (weights), treadmill, and rower - but it's always something a bit different each class. The coaches know when to push, and are always watching to help correct form or give you an alternative exercise if something isn't working.

At Brier Creek's location, the staff has been working hard to keep us safe, informed, and motivated since re-opening after COVID shutdown. Everyone is friendly and eager to help. I know others have had issues (especially before/during the lockdown) with communication, but I didn't experience anything of the sort. The studio has beaten my expectations of what a business could do after being closed for months.

I'm happy to continue working out with them, because I know they're pushing me to be my best while working to keep me safe. I'd recommend trying a class and experiencing the orangetheory craze for yourself!

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★ 5

This is my 4th week back at Orange Theory Fitness-Brier Creek since it has re-opened with COVID protocols. The new staff and coaches are on point: organized, responsive and bomb playlists for class. All of my classes have had less than 12 participants. There are strictly enforced health screenings, social distancing and cleaning protocols that make me feel safe to exercise (even as someone with a chronic respiratory condition). This is a great alternative for people wanting a serious workout without being in a large, crowded gym in these unprecedented times.

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★ 4

Great area to walk

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★ 5

Best place to workout.

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★ 1

This studio fired their entire staff during COVID, blamed it on the members, and refused to tell members (we heard it all thru the grapevine). Management uses its staff and coaches as a scapegoat for poor business ethics and mismanagement. The workout is great, the members are awesome, and the coaches and staff WERE phenomenal- but this studio will continue to fail because it’s leadership is awful and doesn’t care about this community at all.

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★ 5

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★ 5

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★ 5

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★ 5

Spectacular place for a work out! Routines continuously change. People are all extremely friendly. If you haven't been definitely give it a try. Classes are scheduled.

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★ 5

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★ 5

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★ 5

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★ 5

Went to classes for this week as I was visiting family. Great staff and Mike did a great workout class to get everyone ready for thanksgiving.

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★ 5

I love OTF Brier Creek! The coaches are fantastic and push me to work harder than I could have imaged. Great location, great community!

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★ 5

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★ 5

The Brier Creek location is not my home studio but the coaches and staff at BC are incredible so I end up going there as opposed fro my home studio. It’s a great workout and a fun environment. Never disappointed after a workout.

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★ 5

Best workout in town no matter what level you are at. Friendly staff and members.

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★ 5

I have been searching for a new way to exercise after being a long distance runner for most of my life. I saw the Brier Creek Orange Theory driving home from work and committed to trying a class and so I did. Immediately after class ended; I joined. The staff was welcoming and informative. The coach was fun and encouraging throughout the workout. As for the workout, it was amazing! I found a gym class that met my expectation of feeling accomplished like after finishing a long run. Plus, I love the data collection during and after the class to see your progress.

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★ 5

Great workout tunes, love the staff, fun coaches!

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★ 5

My class tonight was my 363rd class in just over 2 years of Orange Theory Fitness. I love the motivation of the awesome coaches to make myself better and stronger. I personally don’t workout as hard when I workout on my own, so this is a great fit for me! The coaches really do care...not too long ago Coach Stacey pulled me aside to tell me how she’s noticed how my speeds have gotten better over time and how proud she was...it’s the little things like that which mean so much after pushing yourself so hard! I’ll be back tomorrow!

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★ 5

This studio is the best!

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★ 5

My husband I have been attending OTF for four years now. Even after four years, we still feel challenged in every class. I recommend it to anyone looking to get into a routine of working out. It is the only thing that worked for me!

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★ 5

OTF BC has been my home studio since it opened in 2017. The coaches, staff and members are the best!

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★ 5

Excellent trainers and staff members. Workouts are great!

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★ 5

Definitely the best workout in town with the most dedicated staff. Love everything about it!!! My home away from home. :)

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★ 5

I have been going to OTF Brier Creek only for 4 months but it has been an outstanding experience. You are always welcomed with a smile, the coaches are always helpful and motivating. Just these small things don't let a person like me lose interest and keeps you coming back for more.

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★ 5

Great coaches and motivating staff. I look forward to coming in for a workout to see them! Love this location.

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★ 5

One of first workouts routines I have maintained consistently for 1yr+

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★ 5

A great workout every time!

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★ 5

Love orangetheory and the staff at this location!

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★ 5

Love this place! Have been attending since it opened and I’m still addicted!!

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★ 4

The initial free introductory class hooked me! Couldn’t wait to join! The intensity pushes your personal limits while not being overwhelming or intimidating. Each day is different to keep you coming back for different challenges. The optional monthly games/promotions are fun and interesting. The high monthly cost is best looked at as an investment in your health and the single one thing I’m not a fan of.

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★ 5

Great workout, great staff!

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★ 5

I have been going to Orange Theory in Brier Creek for about 6 months. The workouts are so well done and clearly designed to improve strength and endurance. The heart rate system is unlike anything I've ever seen, and has allowed me to really track my progress. The staff here make the experience that much better. I feel so welcomed every time, and cannot say enough about them. This is the best choice I've made for myself.

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★ 5

If you are looking for a great workout Orange Theory Brier Creek is where it’s at! The staff, coaches and members are all great. You will feel so welcome and ready to come back for more.

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★ 5

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★ 5

This studio is great! It’s the first time I’ve consistently worked out....ever. Love it!

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★ 5

This orange theory studio is by far the best in the Triangle! The front lobby staff is incredible! They are so welcoming and from the moment you step into the studio, you are treated like family. The coaches are extremely encouraging and are ready to help with exercise modifications and give you the best workout they can. I love OTF brier creek and I'm so happy I joined this awesome family.

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★ 5

Awesome staff and studio!

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★ 5

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★ 5

Charged me after cancellation and handled it like pros. They spotted the mess up after charging me post cancellation and they handled it on the spot. The workouts aren't for me but the professionalism is. Highly recommend this studio

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★ 5

Orange theory Brier Creek has the best coaches and the best managers! Ask for the manager Jacki if you come in for a work out, she is the best and will brighten up your day! Life changing workouts with great friends.

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★ 5

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★ 5

I love that I can get a solid and thorough workout within 60 minutes. Not to mention, I can track all my efforts throughout the whole workout. It really makes a difference! I end up pushing myself harder than I thought I ever could. Orange Theory not only works my entire body but it brightens my day, especially at Orange Theory Brier Creek. The coaches, employees and manager there are like no other - kind, compassionate and willing to help in every way possible.

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★ 5

One of the best workouts you’ll get in 60 minutes!This facility is great! All the coaches are super friendly and very dedicated. Robert is a great manager and keeps things running smoothly!

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★ 1

Most of the instructors are great, but a few aren't and frequently leave the class to go eat their lunch. More importantly, the front desk staff and manager are totally inept. I purchased the premier package, which is just 8 classes and then decided to upgrade to the unlimited version. I told the manager to upgrade me ONCE I ran out of the classes I already paid for (after all, why would you voluntary spend more money for something unlimited when you've already paid for classes that you haven't used? Literally no one would make this choice).

Instead I was billed immediately with no explanation of what this "special" was (since it wasn't more classes since those are unlimited and it certainly wasn't a monthly discount).

To top it all off, after I paid $170 I was pulled out of the middle of a class and told that I had to leave because I was on a wait list. After telling them that I most definitely wasn't on a wait list, they pointed to a sheet and showed me and it was literally a completely different person's name.

They have supposedly refunded my membership after trying to steal classes from me, but then made a snarky comment as I was leaving and didn't even bother to apologize for anything. Again, we're talking about a $200 a month gym. Great customer service.

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★ 1

I've been attending Orangetheory classes for about 4 years at various studios in VA and NC and have never experienced as many issues as I have at the Brier Creek location. I switched from a Durham location to this studio because it was closer to me after a move. I initiated the switch two days after my billing period and there is a 30 day waiting period which isn't activated until the following billing period. Almost every class has a wait list so this meant that for 2 months I was unable to put myself on any wait lists through the app and had to call every time I wanted to book a class. If you do not cancel 8 hours prior to the class, you still get charged for it. My schedule is such that I typically cannot book far in advance so it was a frustrating back and forth for 60 days trying to get workouts in. This morning I received a text at 6:30am and an email at 8:00am letting me know that I made it off of the wait list for an 8:15 class. I arrived, checked in, warmed up, and was going into the first session of the workout when I got pulled out of class. I was told that there was an error in the bookings and that the class was actually full and the person who had just shown up had not been on the wait list initially so I was being pulled out of the class so they could be put in. After having received multiple forms of communication that I was off of the wait list, it is unacceptable that I was pulled from the class because I "wasn't officially in it". Additionally, in the 6 months since switching to this studio, I have been charged for multiple classes that I did not attend and have had to call to notify the studio of the errors so they could be reversed. Orangetheory is a great workout, if not, I would have cancelled my membership by this point but this studio's customer service is not up to par. Keep this in mind before spending $100-$160 on a monthly membership here.

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★ 5

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★ 4

Great pace and coaching.

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★ 5

Such an awesome location and the entire staff is AMAZING! Robert is a great human being.

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★ 5

Today was my first time at the Briers Creek location, and the experience was great! I am from out of town, and the manager Robert made the environment so energetic and welcoming. I also really enjoyed that they use cards for where to begin (i.e. floor, treadmill, rower) because it made the start of class so smooth instead of everyone running in to grab their favorite spot. Stacy kept me accountable throughout the workout, and Bryant made sure I enjoyed my experience as I was leaving. Would recommend!

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★ 5

The most efficient workout I've ever had, both cost effective and time effective. It gets the job done amazingly well. I've found if I consistently go twice a week my fitness game is handled. Don't even have to think about it anymore. Its nearly impossible to go regularly and stay out of shape. You can tell just by looking at the people going in and out of here that it works.

Source: Google

★ 5

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★ 5

I would highly recommend Orangetheory for your workout! It is high intensity with a great mixture of weight training. I have never done a workout twice and they do a wonderful job of keeping it interesting and fun. Makes you want to come back! Love the ability to track the workouts!

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★ 5

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★ 5

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★ 5

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★ 5

My favorite things about Orangetheory Fitness Brier Creek:
-Community atmosphere with other members and staff/coaches at Brier Creek location
-Online community on reddit and Facebook
-Variety of fitness levels among members
-Music during workout
-Variety of workouts
-Workout intensity
-Strength training and cardio in combination for every workout
-Late cancellation charge policy holds me accountable
-Easy booking through the app
-Heart rate monitoring & live metrics are cool features that got me interested in keeping up with the classes, but I use my Apple Watch now and still love the workouts / get all the benefits.

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★ 5

Such a great program - the variety of exercises from endurance, strength, and power truly yield results. The motivational coaches and friendly team environment of everyone working towards a common goal is just what I needed in a workout program.

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★ 3

Be ready to fork out $99 to $140 a month. Small facility without child care. Only one class can run at a time. Very packed hard to justify the extremely high price. You can take group fitness classes at your local gym for $19.99 a month. Just saying.

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★ 5

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★ 5

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★ 5

Stacy and Craig were great and glad to have joined. The starter class inspired me to get off my butt and back to gym. Excited to start tomorrow 2/28 my membership and class!

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★ 1

I haven't ever seen a business like them to allow their patrons illegally park. They will park in areas not meant for parking like outside of marked areas and block other customers being able to drive through the parking lot, so they can access the other businesses that are there.

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★ 5

The coaches and community are absolutely first rate. I'm a tremendous fan of the studio and am thrilled to have made life long friends. Studio manager Craig Leduc is a delight as a business manager, and a partner in progress on the floor.

I am proud and privileged to be a personal promoter for OTF Brier Creek. Everyone can enjoy the same wonderful experience that I do. Quentin, Stacy, Michelle, Erica Boresh, Cristin, Nicole, and Justine have all challeneged and overseen my athletic growth.

I'm not a staff member nor paid to write any of this. I am just a grateful member. I hope to see you out at the studio soon!

Source: Google

★ 5

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★ 5

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★ 5

I've been going to Orangetheory for four months and love it. The classes are challenging, the coaches are motivating, and the music is great. I like that I have to book my classes in advance because it keeps me accountable. Every class is different - I used to get so bored just doing the elliptical in my past workout life. I feel stronger and more in shape, and excited about my progress.

Source: Google

★ 5

If there was a ten star option they’d get that. There’s so many great things to say about Orangetheory! I’ve been a member for over a year, and from the first workout I was hooked! Their workout is unlike anything you’ve ever done. The heart rate monitor which comes in a number of options for each person measures where you’re working the hardest. I love that this workout shows you where you are and takes your head out of it. There’s NEVER a thought in a workout of, “ I don’t think I can,” or “ I can’t.” I was over 300lbs when I started and couldn’t run more than 100 feet without gasping for air, Pushups seemed impossible, and Burpees were Satan. Now I can run a mile and more without dying, actually do several pushups and burpees are still Satan, and I have lost around 60lbs. They offer clinics on how to row better, food options, how to do certain workouts more effectively, and what’s better than in every class you have a coach that always supports you (personally)!
Another great thing in reference to losing weight and building muscle is the people. From the front desk to the managers. Phenomenal! They remember everyone’s name and give a very welcoming vibe when you walk in to when you finish.I am an orangetheoryier for life! I bleed orange!

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★ 5

High energy! No two classes are the same which keeps it from becoming routine. Staff and trainers are fun and encouraging to all of the members. Great atmosphere that’s worth me getting up at 5am to get my OT on!

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★ 5

I love that all I have to do is show up. The workouts are always different, challenging, and fun. The coaches are always making sure you succeed and the music puts me in a good mood.

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★ 5

You will leave feeling by great about yourself! Staff and coaches are friendly and helpful. A great way to dedicate one hour to yourself!

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★ 5

I’ve been going here for a little less than a year. Always a great workout, no doubt about that!

Today, Robert demonstrated great customer service and helped find a solution to my HR monitor. Robert went above and beyond to fix the situation. Overall, very pleased with my membership here.

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★ 5

I like that the people leading the classes really know what they’re doing and can always offer modifications when needed. And I really like that I don’t have to plan my workout, I just come in and know that I’ll get a great, challenging workout.

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★ 5

Orangetheory is a good well rounded work out... I like that you can workout beside people of all levels and not have to stress about slowing someone down or someone slowing you down.... I also enjoy the variety... the coaches are motivating and if you go to the same coach regularly they really get to know you and cheer you on like no other (Thanks Mike!!!)

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★ 5

Love everything about OTF Brier Creek.. from the great workouts to the coaches and staff, it's a fun, inspiring, family atmosphere!

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★ 5

I love the workout and the positive support we receive from the coaches and staff. Everyone is professional, approachable and there to make sure you have a great workout and achieve your goals. Each coach is always willing to help you modify any portion of the workout if you have any physical limitations. The workouts are challenging but doable and the coaches are there to keep you motivated throughout the workout. Brier Creek OTF has the best staff!

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★ 5

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★ 5

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★ 5

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★ 5

Note: this location is under fantastic new management as of February 2018.

Orange Theory Fitness is the ONLY “gym” I’ve ever joined that I’ve stuck with. And I’ve tried them all.

It’s perfect for those that are motivated to show up and work out, but don’t know HOW. I love the fact that workouts are planned and developed by the experts and all I need to do is SHOW UP ready to work. I can’t imagine having to do all that planning myself...never mind the fact that we never do the same workout twice.

I always get a fanatic workout in my hour at OTF - I leave sweaty, sore, tired and ACCOMPLISHED! There’s no lollying around waiting for a machine to open up or a class to start... no gym selfies going on here! Everyone comes to work and we work hard!

I love having the instant gratification my heart rate monitor gives me - that feedback is priceless! I like validating my perceived level of exertion with actual data proving how hard I’m working.

The coaches are well informed and a great resource for someone like me who isn’t always sure of proper form or technique. This place is like having a personal trainer in a fun group setting (but for much less than you’d spend doing so). But even for the accomplished and expert athlete: you’re pushed harder here than you would push yourself - trust me.

The sales associates and managers are also fantastic and all staff have become friends. In fact, my home studio at Brier Creek is like family. I know that’s cliche but I have made several great friends and enjoy cheering them on during events like our Dri Tri and Hell Week.

I would have never called myself a gym rat or a fan of fitness but OTF has converted me. I actually LOVE working out now and going to OTF is my new favorite hobby with some of my favorite people.

Oh, and it doesn’t hurt that I’ve lost 16 pounds and two dress sizes in less than a year, nevermind getting off a medication and feeling fantastic.

If you’re looking for a place to workout, a way of getting fit, or just curious about staring an exercise program, try your first class for free. Plan on spending an hour and half so you can get a good feel for the program and equipment before your 60 minute workout. They also have a 30-day satisfaction guarantee, so even if you join and don’t love it, your not obligated to continue on.

I know I sound like I work for this organization but I DON’T. This is how much I love this place (and no, nobody is paying me to say all this!!). OTF has changed my life and I don’t mind sharing in hopes that someone else might give this place a shot.

I’m the healthiest I’ve ever been and who wouldn’t be proud to share that!?!?

Jen S., Raleigh NC

Source: Google

★ 5

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★ 1

We were told to come in for a free class at the brier creek location even though we tried a class at the Cary location last year and didn’t like it. The owner was rude, said their staff miscommunication, then demanded payment. These dishonest, rude staff have made what was our consideration about joining a definitive NO NOT EVER.

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★ 5

Awesome I love it. I love the science behind the method. I never been so excited to go workout. I am happy because it works and I see my results and my body is very different in a great way. I have more energy and family can see a difference. Love OTF

Source: Google