★ 5

I am 78 years old, and I schedule a session at one of the Stretch Lab locations every week -- it's the best experience I've ever had for helping me with my physical body! Not only does it exercise my muscles, but it also relaxes my brain (as someone with ADHD, that is awesome!). All of the stretchologists have been wonderful -- and I love to work with different ones because they each have their own style. Whether you have a specific area of your body that needs help because of surgery or an injury, or just want to be more flexible, Stretch Lab is the answer!

Source: Google

★ 5

I should honestly be a paid sponsor for StretchLab! I tell everyone who complains about aches and pains that they need to go. Before StretchLab, I had constant lower back, hip, and neck pain and was taking Advil almost daily. I go once a week and it’s become part of my routine—just like going to the gym. The consistency has made all the difference! I can now play three sports and stand for hours at a concert without pain. Romello and the team at StretchLab have truly been a game changer, keeping me active with my adult children and doing what I love. Thank you!

Source: Google

★ 5

Totally enjoyed. Very clean and the stretchologist was great.

Source: Google

★ 5

I can not say enough great things about StretchLab and Alexus! I came in with lower back pain due to tight muscles from long work days and Alexus took the time to evaluate and listen to what I was experiencing - she was able to develope a plan specifically for my needs. After 2 sessions, I am moving much better and pain free! One key thing is that they do not oversell their packages and ONLY recommend what you are in need of - truly appreciate the great customer service!

Source: Google

★ 5

My lower back was in quite a lot of pain before my stretch lab appointment. My therapist conducted a thorough intake, including a digital assessment of my strength and flexibility. After the stretch session, I felt better immediately and continued to have significantly less pain throughout the day. I felt so much better that I was able to take a little ride on my horse, which was exactly what I wanted to do that day:)

My therapist also gave me stretches to do at home, which have been allowing me to continue the work at home and remain pain-free.

Source: Google

★ 5

I cannot say enough wonderful things about Romello D. at StretchLab Cary! (302 Colonades Way #212, Cary, NC 27518)

As a stretch specialist, Romello is truly amazing – knowledgeable, attentive, and passionate about his work. He takes time to understand your needs, tailor each session specifically for you, and guides you through stretches that leave you feeling lighter, more flexible, and completely renewed. I always leave with better posture, less tension, and a big smile on my face. He has a combination of expertise and genuine care. He makes the experience both effective and enjoyable. It’s not just a stretch—it’s self-care at the highest level. He greets you with warmth and professionalism. If you’ve been thinking about trying StretchLab, don’t hesitate—this location is the place to go. All their stretch lab specialists are amazing! The Cary team at 302 Colonades Way, is incredible, and once you experience it, you’ll want to make it a regular part of your routine. Highly, highly recommend!

Source: Google

★ 5

I have been going to the Cary Stretchlab weekly since 2021 and have had a very positive experience. The staff is friendly and the atmosphere relaxed. My flexologist, Romello, is wonderful and adjusts my sessions depending on what areas need attention that day.
Love it!

Source: Google

★ 5

I have been seeing Romello for an IT band tightness and he has helped me tremendously!!! I have been really impressed with how well he stretches me out and the level of service he provides me.

Source: Google

★ 5

I have been doing the 4 stretches a month plan for about 4 months. I absolutely love it. I'm in my late 40s and getting the assisted stretching is so great. All the flexologists have been good. My favorite is Brian. I always book him if he's available. I have never had an issue with any of the staff. They are always nice. When you're new ask questions because once you are comfortable you just come in, pick a table and your person will come stretch. Most of us are regulars so they just say hi since we know how it works. I highly recommend it, I understand it's expensive, is cheaper than PT which is why I came to help heal a hamstring. My PT said stretching is all I needed and she was happy to do it but it's cheaper to go here. Owner is always nice when I talk to them! It's great.

Source: Google

★ 5

I have been a client at the Cary location since they opened. Assisted Stretching has become a part of my wellness routine. I love the way I feel after my visits. The owner and flexologists are exceptional! Just give them a try and you may be surprised how good you feel afterwards.

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 5

I really like this place, if you are an active person then I would recommend a good stretch.

Source: Google

★ 1

Beware of this manipulative owner who will tell you anything to sell the terms & conditions. Record her making the sales pitch to you, it will come in handy later. When you cancel, ask the proof and document everything. They will continue to bill you.

Responding to Owner's Comments Below.
All Incorrect. Companies and Corporations do not build policies to screw customers. Its people like you who take advantage. I will surely be back and post evidence and additional details to help protect the community and other people from your tactics.

Source: Google

★ 2

While I received good stretching from the flexologists, the customer service I received from the Cary location demonstrated I was not a valuable patron - rather it was clear my funds were strictly the means to line Stretchlab Cary’s pockets. There was very little investment on Stretchlab’s part to ensure I received an appropriate value for the extremely expensive service they offer. In addition to their restrictive “membership” policies - when they did have availability in their schedule that aligned with my availability (which was a constant challenge), they refused to allow me to use several sessions which were paid for. I’m honestly pretty confounded as to why they would choose to NOT provide a purchased service except to figure they really just want my money and don’t really want to provide the service they offer at their convenience. In short, they will happily take your money BUT will make you jump through hoops to use the service you paid for. And then they pretend it’s your fault that they took your money and didn’t provide their service.
On numerous occasions, my appointments were changed without my knowledge or consent. I literally learned of the change when I arrived for my appointment. My typical experience with “locally owned” businesses is that the owner does their best to accommodate a client - not the other way around. I’m very disappointed that the unacceptable customer service will result in discontinuing my membership so I can find a practitioner who will treat me with respect and where I can feel good about spending my money.

Source: Google

★ 5

If you're tired of low back pain, hip and knee pains and the chiropractic visits are helping but not doing enough add a visit to the StretchLab. StretchLab has helped me tremendously with my lower back pain. It is a great place to learn new stretches that help with different pains and help you with range of motion as well. All this simply from stretches that you may have done when you were young.
It is great for truck and delivery drivers and also for those who may sit for long periods or stand for long periods at your job. Go check them out and free yourself from that constant pain.

Source: Google

★ 5

Source: Google

★ 5

Mariah, Carrie and Katherine are my favorite! Each time I've visit I feel refreshed for my next run or workout. They've given me many stretches to do at home. I've enjoyed going! - sometimes hard to find the right time but it's been manageable 😀

Source: Google

★ 1

They have continued and continued to bill me even after I told them I would be leaving for surgery. They refunded two of the billing at least that what was emailed to me and it turns out they never refunded the last one and continued to bill me again. They owe me almost $600 in services not used. It wouldn’t be as frustrating if I hadn’t explained this to the owner herself and she said it would be fine. Of course this was when I was joining and they said what I wanted to hear. I won’t take away from the staff and how great they are at stretching and I actually planned on going back in April but that won’t be happening.

Source: Google

★ 5

Amazingggggggg....I would go everyday if I could!

Source: Google

★ 5

Mariah is amazing! I've always been athletic but never flexible. Weekly sessions with her have helped relieve knee and back pain and let me stay active doing the things I love, and trying new things like mountain biking! Mariah is friendly, professional, and intuitive. I look forward to my weekly StretchLab visits!

Source: Google

★ 5

Source: Google

★ 5

Had a great experience with the ladies who stretched me over the past few weeks (Megan & Kamran) super friendly and knowledgeable!

Only thing was the office manager or manager lady (blonde) comes across very rude but not much interaction with her so I wouldn't let it discourage giving it a try.

Source: Google

★ 5

Excellent...all staff professional and very knowledgeable....very beneficial
Time well spent

Source: Google

★ 5

I came to StretchLab after trying many different things to try to resolve muscle tightness leading to some really painful trigger points. After working weekly with Shantael and Jordan over the last 4 months, I can say that my muscle tightness has been significantly reduced and I have also established much improved stretching habits on my own. Highly recommend for anyone looking to relieve tension and increase flexibility while building strong habits!

Source: Google

★ 5

Great people helping folks feel better and live a more active lifestyle. Give it a try it’s so worth it!

Source: Google

★ 5

Mikala is awesome !

Source: Google

★ 1

Absolute scam. I got a starter package and clearly discussed with the team that I will be using one stretch as I was going out of town and I was committed that I will get extra time to use my starter package. They booked me for a stretch today, I drove 30 minutes and now they want me to buy more starter packages where else I’ve already paid a huge amount for some thing that I haven’t used and they are going back on their commitment. Horrible business practices. Absolutely Avoid the place.

I have a audio recording of the entire discussion. They just lost a long time customer

Source: Google

★ 5

Always a pleasant and professional experience
Over the last several months I've experienced multiple surgeries and even a fractured shoulder Alex Jordan any of the girls that stretch me always know how to work around any issues that I'm having to make my life easier and better and help my recuperation. My husband and I come weekly. Even he has greatly benefited from being stretched. He had a stroke a year and a half ago and it's amazing with a stretching has done for him.

Source: Google

★ 5

Source: Google

★ 5

Truly amazing place and people! It has been very helpful for my body.

Source: Google

★ 4

Great experience! Only drawback is when you arrive, if you don’t have non-slip socks with you, you are required to buy a $16 pair of socks... Other than that, glad I went!

Source: Google

★ 5

Source: Google

★ 5

Great business offering a great service. This place is awesome. I drive from Durham to Cary once per week to get stretched by Alexandrea or Jordan. They really twist and bend me offering a great assisted stretch. Sarah is a great manager, very professional and courteous.

Source: Google

★ 5

Source: Google

★ 5

Started going when they first opened and my body let's me know when I haven't been going. Highly recommend for anyone that struggles with joint and muscle tightness.

Source: Google

★ 5

Truly amazing place. My experience has been beyond perfect in every way. My instructor, Alexandra, is remarkable, talented and attentive. Highly recommend.

Source: Google

★ 5

Source: Google

★ 5

Clean, friendly sty.

Source: Google

★ 1

This is a phone callback rating only. I called to make an appointment while in town to run a marathon. A nice greeting message instructed me to leave a message and someone would call me back — which I did on a Friday afternoon and left Monday afternoon with no call back.

Source: Google

★ 5

I think everyone should try it. My wife and I love it.

Source: Google

★ 5

Terrific service...My husband and I are so pleased with Stretch Lab and are benefitting from our sessions...highly recommend to anyone who values enhanced health

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Strechlabs is effective and I can see the results from going. Clean facility and friendly staff.

Source: Google

★ 5

Source: Google

★ 5

Have going to stretch lab for about four months now. Been really helpful to get my flexibility. Especially when I sit at a computer all day and I’m on zoom meetings etc. Be able to go in and have those muscles that are really tight get stretch back to actually enhance my flexibility and overall health.

Source: Google

★ 5

Went there with my husband and had an amazing experience. They really worked on stretching out tight muscle in such a comfortable and professional setting that we decided to sign up for weekly stretching sessions .
Super clean place , super professional and friendly staff .
5 out of 5

Source: Google

★ 5

I've been going to see Elizabeth at the StretchLab for about a month now. After yesterday's session, I am in the least amount of pain in my leg than I have been in many, many months! We are definitely on the right path. Thank you Elizabeth and thank you StretchLab!

Source: Google

★ 5

Source: Google