★ 5

The first visit was dramatic...80% improvement in my legs. This does much more than you can accomplish on your own. I am 2 visits now in a regular program. Really glad I am doing this.

Source: Google

★ 4

The staff is knowledgeable and super friendly.

Source: Google

★ 5

Holly is great! I have seen a huge increase in mobility and I'm only on month one.

Source: Google

★ 1

Source: Google

★ 5

Thank you for your knowledge and helping me to achieve my goals of getting well.

Source: Google

★ 5

Hannah is an amazing flexologist. She listens an addresses my pain points with care and compassion. She remembers me and builds from previous visits. She is just the best!

Source: Google

★ 1

THEY STEAL YOUR MONEY! Over $1,200 for 3 months even when you can't go!!!! My wife is health wise unable to go and only attended once and she is being told they are not going to be fair or make this right!!!

Source: Google

★ 5

great customer service!

Source: Google

★ 1

I had a great experience with the trainers at this place and would give them five stars, but I had a negative experience with the policy of the stretch lab. Before signing up, make sure to carefully read through the contract. When you sign up, you commit to a minimum of three months, which costs at least $600. The terms of the contract might not be clearly explained to you, and they may try to pressure you into signing up without fully understanding what you're getting into. Additionally, there is no rollover policy for unused credits, and you cannot pause your subscription, even in case of travel or emergencies. When I tried to address these issues with a manager, I received no response, and the person who signed me up was not able to help. I have also heard similar complaints from others. For now, I wouldn't recommend signing up until they address and improve these issues.

Source: Google

★ 5

Kayla is the best!

Source: Google

★ 5

First time going and I was scheduled with Nate. He’s great, made me feel comfortable and was very knowledgeable about the stiffness and tightness I had going. Certainly looking forward to coming sessions. Thanks Nate! 👊🏾

Source: Google

★ 5

Source: Google

★ 2

I have been going to StretchLab for 2 years in Raleigh (add another year for where I lived before). Most of the staff are great.

So, why 2 stars? Because scheduling is darn near impossible. Unless you can reasonably plan 2 weeks out, you are out of luck. No availability. I kept hoping it would get better with the North Raleigh location, but it's actually worse.

Every month I end up with 2 - 3 unused credits that disappear.

In 2 years I have been 22 times. 22 out of 96 sessions I paid for. I didn't complain, I kept in the system and tried to make it work.

I guess this makes me the ideal member, pays for 96 sessions and only books 22.

So when I asked for a break for 3 months, you'd think my 'great client-ness' would count for something.

But it didn't. I was told I had to pay for another month to give notice and have 4 MORE unused sessions! I don't want more sessions! And I could only put on hold for 1 month! It isnt like I have a special rate, I pay what EVERYONE else pays. I pointed out how that wasn't going to work and that this would be a deal breaker the GM Zach hung up on me.

Bottom line is that if you have a lot of time to be able to book appointments with a reliable calendar, StretchLab is great (that is why 2 stars instead of 1). But they also aren't willing to do a very tiny something extra for anyone.

If you are a busy professional, sorry to say, it isn't going to work for you.

Source: Google

★ 5

Loved the scientific evaluation of my physiology that guided the stretch. David did a great job explaining what and why he did certain movements.

Source: Google

★ 5

Great experience. After only a few visits I felt so much better. Helps with my training. Absolutely love my visits.

Source: Google

★ 5

My daughter is a competitive gymnast and we have started going to Stretch Lab for injury prevention and to increase shoulder flexibilty. The staff are friendly, welcoming and professional. My daughter feels comfortable and enjoys her time with her flexologist.

Source: Google

★ 5

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★ 5

Great stretching! Hope to improve my running. David has been great to work with. Very knowledgeable

Source: Google

★ 5

Nate is great!!

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★ 5

I feel great walking out. A must for myself since I'm not into yoga. Wonderful having someone help you into position for a good stretch. Great on the hips and upper back for a long time hairdresser that stands all day. Thank you!!!

Source: Google

★ 5

As I stated before in a previous review. If you have not tried The Stretch Lab, you are totally missing out. Had my appointment with Nate, and as usual, I could not ask for a better session. Nate is very good at what he does. So far I've given everyone 5 stars. They have not disappointed me yet, and I don’t see where they will. Get your body stretched by these 5 star professionals. Looking forward to my next session.

Source: Google

★ 5

Had my stretch appointment today with David. If you have not tried the stretch lab, you are missing out. David was awesome very gentle, and he knows how to get those stubborn joints to losen. I will actually return tomorrow for another stretch with him.

Source: Google

★ 5

David was great!

Source: Google

★ 5

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★ 5

THRILLED they opened a N. Raleigh location. Same great staff, same great service. Love Nate! And Henry!

Source: Google

★ 5

Emelda Oyugi was wonderful. She stretched me very well. I love her, I signed up for 3 months of stretches with her. She is awesome.

Source: Google

★ 5

Fantastic staff and facility. Extremely helpful for my husband with Parkinson’s. Looking forward to a long relationship.

Source: Google