★ 5

Legit gym, owner Mike is a stand up guy. They got everything. Powerlifting equipment, reverse hyper, cable machines, heavy bags, free weights. Its impossible to be cramped, a ton of room. Check this joint out bro.

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★ 3

Equipment is good, wifi is very poor and you don’t get phone network inside, barely a bar and I am on t-mobile

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★ 5

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★ 2

Xcel Fitness charged my account for it's monthly fee after I had canceled my membership. They refused to reimburse me even though I was not a member anymore.

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★ 5

Lots of space to train, lots of equipment , large cardio room … definitely recommend

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★ 5

Great atmosphere, super friendly staff, and the owner is awesome and welcoming. Feels like a second home every time I walk in. Highly recommend it! 🙌🔥

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★ 4

Great equipment and great people.

But the music is very worldly.

Hickory is a very Christian town, and I know at least one other person who cancelled their membership here just because of how unchristian the music is.

But again, good equipment and friendly people.

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★ 5

Very nice gym, lots of options and friendly environment.

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★ 3

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★ 5

Can y’all plz add more boxing equipment when you get the chance 🙏 a lot more people been coming in boxing with their buddies and would be cool if y’all added a couple more long bags or perhaps a whole room dedicated to boxing.

10/10 gym, I absolutely love coming here!! Would love to see it expand!!

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★ 5

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★ 5

Best gym ever

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★ 5

Been going to XCel since I moved to the area about a year ago. I don’t plan on leaving. Everything and everyone here exactly what you need in a gym!

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★ 5

One of the best gyms in Hickory. Clean facility with tons of equipment and plenty of room to park. Shay was super helpful with a winning attitude and made the enrollment process a snap!

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★ 5

I want to give a shout out to the blonde girl that works on Saturday! I can't remember her name I don't think, maybe Shanna or Cherie. You guys should know who I am talking about, she works there. I came in to check the gym out and she had a great personality. She answered all my questions, and trust me...I ask a ton of questions.

The place looks like I would like it there. I will be sure to join as soon as I get the money.

UPDATE: I felt bad that I couldn't remember her name and called up my buddy that works out there and he told me her name was Shay.....Sorry about not remembering your name Shay!

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★ 5

Awesome gym with everything you could ever want as far as equipment. Owners a great dude, that seems to know everyone by name. Couldnt recommend more!

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★ 5

Visited on a day pass owner was super friendly to begin with showing me all the equipment and training areas. I noticed great lighting, variety of equipment for every muscle group, super clean, very friendly staff. Will be back.

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★ 3

No ac, smells terrible, a ton of powerlifters they stay on equipment for hrs at a time. Front desk guy is only nice if he thinks you're worth of his time. Giving 3 stars because the owner is nice get something in writing when you cancel with a date or you'll be charged until you catch it.

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★ 5

Great gym. Has all the equipment you could ever want or need. Great environment/vib.

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★ 5

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★ 5

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★ 5

Has everything you could want or need, excellent selection of nice machines new and old along with a good selection of cardio equipment. If your are ever in near you have to visit.

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★ 4

Great gym for the price and amenities. Just not 24 hrs.

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★ 5

My favorite place. It's my safe place from life.

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★ 5

After being at other gyms in the past. I decided to switch to Xcel Fitness. The atmosphere and overall equipment to choose from had me sold. Life time member from here on out!

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★ 5

I absolutely love this gym. Judge free environment. Everyone is so friendly. Shay is such a sweet heart and is very helpful. All the Staff are very welcoming everyday I come in. Highly recommend!

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★ 5

This is a great gym. They have diverse machines and equipment and for someone like me who never worked out and was brought by a buddy of mine the place was so inviting and the staff is always nice. Never had a bad workout or experience here

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★ 5

Awesome equipment lacking nothing.

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★ 5

Been a member for over a year now and it's a great place to work out. Gym is clean and well maintained regardless of when or what time I go. Friendly front desk just ask for Isaiah! Could have a better family plan though not going to lie. Besides that I highly recommend!

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★ 5

Plenty of space and nice staffing

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★ 5

Clean, friendly staff at a decent price. Good selection of equipment. If you go early, it's never busy.

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★ 5

The best gym & friendly pupil

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★ 5

Amazing gym. Awesome staff, good hours, lots of space, and every piece of equipment you can think of. Everything is organized in accordance with different muscle groups. Basically unlimited options. They even have a clothing line and supplement shop. Love it here and definitely plan on staying!!

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★ 5

Clean and a great place to work out

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★ 5

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★ 5

Best Gym I have ever been to. Changed my life! Members are extremely kind and helpful.

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★ 5

Great staff
Great equipment variety and quality
Nice atmosphere
Definitely recommended

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★ 5

My best friend and I traveled to Hickory for a couple of days. We researched local gyms in the area and found Xcel Fitness (ironically, we own a gym in Mooreville, MS called Excel Fitness). We were blown away just from pulling in the GIANT parking lot as well as from seeing the GIANT facility. We walked in and were greeted by Mike who is also the owner. He was extremely friendly and was more than willing to answer any business related questions we had. He gave us a tour of the facility which was absolutely mind blowing. The equipment was top notch, the atmosphere was super chill with no members seeming to be rude or overly loud. There was plenty of space for everyone and the music was adjusted perfectly where you didn’t have to scream to be heard. We also met Isaiah ( sorry if it’s spelled wrong) on our way out and his upbeat energy matched Mike’s perfectly. Every member that walked in/out was greeted and/or told to have a great evening. As a gym owner, I can say this place is what I hope is in store for our future at Excel Fitness in MS.

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★ 5

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★ 5

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★ 5

It good to workout

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★ 5

Amazing place to get a good pump in, they have a lot of machines for each muscle group 🤘🏻

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★ 5

I had an issue that was resolved quickly by Mike. I never leave reviews or ask for an employees name but this time I did for his customer service & for taking care of me. Thank you Mike.

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★ 5

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★ 5

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★ 5

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★ 4

I’m really impressed of this gym. It’s ok cheap there so much to do here. Very spacious and they even have weekly programs where people come to weight loss activities. I haven’t taken advantage of that, still weak so hitting the machines for now.

One thing they can improve on is the air circulation on the other side of the work out room. It can get very sweaty smelly lol. You know everyone got a good workout for sure.

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★ 5

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★ 5

The workout mecca of Hickory and the surrounding areas

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★ 5

Xcel Fitness is definitely the best gym in all of hickory. The price is perfect and it has everything you need and more. Everyone is really nice and friendly as well. I read some of the bad reviews and they are so dumb. Don’t listen to the bad reviews. This is the best gym by far. I’ve shopped around a bunch and I’m glad I found this place.

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★ 5

Great gym
Good atmosphere and it's very clean

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★ 3

Ok i guess, wish had nice pool for family

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★ 5

Everything you need is here to do anything and any type of work out you want.

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★ 5

Nice gym and a lot of equipment.

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★ 5

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★ 5

Woman at the front was phenomenal, came in looking to get information on the place. She walked me around and showed me all the different equipment they had to offer, the price was perfect and the times of availability are great too. A few people working out even came up to greet me, however they mentioned someone named king mike a few times, i guess he’s the biggest guy around there? Needless to say i’ll be coming here for a good while!

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★ 5

Great facility, staff and frequent gym goers are great and it feels like a big family. 10/10 recommend

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★ 1

Woman at desk swore at me and said “you don’t have to be insert f word rude” We were just there for the first time looking at the gym. It wasn’t set up for Olympic lifts or powerlifting, and we said thank you and we’ve seen enough. She proceeded to swear and yell while we were leaving. Please DONT go to this gym!! It was an awful experience and the owner should be absolutely ashamed of having employees like this woman.

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★ 5

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★ 5

Awesome environment with great equipment and good music. The staff is very friendly.

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★ 5

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★ 5

This gym is amazing, best I’ve ever been to. It is HUGE, with more equipment than you can imagine. The staff is super friendly and signing up is quick and easy. I feel very comfortable, as a women, working out here at any time of day/night. Try it out!! You will not be disappointed.

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★ 5

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★ 5

Love my dance fitness classes here and the gym is awesome too.

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★ 5

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★ 5

I love this gym! Just started going. It’s a very spacious gym with tons of equipment. Friendly staff. The classes are included in the membership. I’ve been to a few different gyms, but this one is by far my favorite!!

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★ 5

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★ 5

Love this gym...people are friendly and respectful..they encourage each other. Great time

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★ 5

Been working out in xcel since it opened in Hickory.I have been working out and training people over 35 years.the gym has all the equipment to get your body in shape as long as you put the effort in.not another gym in the area like this one.A+++

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★ 5

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★ 1

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★ 5

Phenomenal, best gym around hands down

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★ 5

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★ 4

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★ 4

Great Workout Place!!

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★ 5

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★ 5

Great gym

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★ 5

Best gym I have been to hands down!! Plenty of equipment and no waiting for essential equipment unlike some commercial gyms! I can not see myself in any other gym from now on....and helpful staff and great pricing as well!!

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★ 5

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★ 2

Still considering it

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★ 5

It’s big and have great equipment. Wish the interior color not so red and have more mirror. However, over all the gym is worth the price. All the class is free for all members. Personal training are great. Great friendly staff!

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★ 5

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★ 5

Friendly environment, amazing trainers, variety of equipment and at a great price. I love coming here to work out and train.

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★ 5

I've been to every gym here in Hickory and none compare to Xcel Fitness. Highly recommend this gym if your trying to get in a good workout. They have every machine you could imagine and more.

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★ 5

This place is by far the best gym I've ever been to. And the owner is beyond cool. If your looking for a great work out with a good atmosphere I highly recommend Xcel Fitness.

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★ 4

Lots of variety equipment to use. Even for beginners its good. The hours aren't very good on the weekends.The big downfall I think is the restroom/changout room. The sinks don't spray the same in the mens room. Changout area is really small. One water fountain. If you can handle that, then your good to go.

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★ 5

Very nice staff. And kind patrons.

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★ 5

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★ 5

Nice equipment and a lot of space to train

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★ 5

Great gym at a great price. Lots of space and equipment and a very personable owner.

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★ 5

Nice spacious gym with good equipment to get a nice workout in. Staff is very nice. Day passes only $7!

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★ 5

Best gym in hickory

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★ 5

A month ago I had a less than satisfactory experience at Xcel and I wrote a review outlining it. Since then the owner had reached out and really done everything he could to rectify the situation. It really reflected how committed they are to making things right. I think as I said in my review it truly was just a bad day Definitely recommend them as solving issues is what good service is all about

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★ 5

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★ 5

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★ 5

Great music, staff, and equipment.

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★ 2

It must have been a bad week for Xcel fitness with me. Having just moved to the area i visited three Gyms. The first day i went to Xcel and a very pleasant woman showed me around and outlined the various plans. I liked the variety of machines and cardio equipment . While the locker room has a strange layout it didn't matter as i seldom use it. In her spiel and on the web site they pitch their Personal Training ability and how they guide you. So when i signed up i specifically asked how PT works. Well, actually they don't have PT themselves but instead they have independent contractors who work for them. In order to get PT i have to call one of their trainers and organize it myself. This seemed very odd but the woman then handed me two cards and suggested that i call them. Okay, i thought it odd but i took the cards. I then left and called both trainers and left messages with them...twice. 4 days later i still hadn't heard back from either of them.
So, i went back to the gym in the morning. The gym was essentially empty so i asked the guy at the front desk if he could walk me through a simple circuit using the machines. He told me sure and that he would be right with me. I wanted to get started so i said i would start on Cardio and when he had a chance just come grab me....50 minutes later i was still on the treadmill and i had watched this guy walk by a few times and chat with friends and wipe down a few machines. Twice i waved at him and he gave me the "be there in a second wave." Finally i finished my cardio and went back to the desk and now he was gone. So I left.
3 days later and still no word from the trainers I went back in and talked to the front desk yet again. I explained the situation and pointed out that no trainer had called me back . The woman at the front desk asked who i called and i literally pulled the two cards sitting on the desk and showed her. She said looking at one card "Oh he doesn't work here anymore"...huh? them why is his card on the desk...That seemed to baffle her as .much as it did me. The other trainer "she hadn't seen for awhile" Huh? She said there was a trainer hanging out there she could call. To be honest I had had it . I explained that on my last trip I had tried to get help for 50 minutes and was ignored. She seemed uninterested. Finally, i decided i would just cancel my membership. Of course , having been a member for a week, and having no trainer call me and be given a card from a guy who didn't work there at all anymore and having been shuffled off by the front desk guy on the last trip she still would have to charge me 75 dollars to cancel. Seriously? To be honest i would have paid 100 to get out of this disorganized mess. Clearly, misinformation and false promises meant little to these folks so it seemed an expensive yet valuable lesson. I ended up joining Spa Athletic where the owner took me on a tour and had a personal trainer call me to set up an appointment an hour after joining. Like i said maybe it was just a bad few days at Xcel but i find it hard to believe that i'm the only one who experienced this. Again, its a nice workout space but thats all i could see going for it after my experience .

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★ 5

Best gym in the area hands down!

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★ 5

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★ 5

Love it

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★ 5

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★ 5

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★ 5

Great place!!

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★ 5

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★ 5

I LOVE this gym! The staff is absolutely amazing and the trainor Jorge is awesome. Everyone is so nice and willing to help you. They have so many amazing opportunities for classes and learning. I would recommend this gym to anyone. If you are feeling shy or a little self conscious this place is the place to go. No one judges you and you can go at your own pace. Everyone is very encouraging. It's very family oriented. Thank you so much Xcel!

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★ 5

The Best gym I have ever been a member of!

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★ 5

I have been going here for about a year now, started going to get back in shape. Now this has become like a second home. Mike is always tracking my progress and giving me personalized advice and encouragement. This is a real judgement free zone where all types are truly welcome and you can become a better you. All the staff is great and I'm so thankful for Xcel.

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★ 5

My partner and I have nothing but great things to say about this facility. Always clean, always friendly, lots of room to work out, top notch equipment, highly recommended.

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★ 5

I absolutely love this place! The atmosphere is fantastic, none judgmental and you just feel at ease. They have some great services as well. I have lost over 25 pounds since beginning here, and I could not of done it without them. I didn't have much experience prior but I have learned ALOT, and I feel confidence in my health choice going for war forward. Thank you !

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lots of equipment, very reasonably priced, and very nice, professional staff!

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★ 5

Great staff

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★ 5

I have worked out at many different fitness facilities and this one ranks at the top. I went for my first visit yesterday and was so impressed that I joined the same day. I went at the "normal" peak time for a gym and there was plenty of equipment open for us. The area is very spacious and there are too many machines to count. The class I attended was wonderful. The atmosphere is very relaxed an you can tell that people are there to work out. The cost is great and the owner is very friendly.

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★ 5

Amazing equipment diversity. Lots of space. Great music. Good price. 0 complaints.

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★ 4

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★ 5

Very welcoming atmosphere. The owner is very friendly and helpful. They have a plethora of machines, racks, free weights, and cardio equipment. They also have a lot of different fitness classes throughout the day which are great! Finally, if you're looking for a trainer, Lance is awesome!!

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★ 5

Awesome gym! Such friendly and informative management! Love the atmosphere

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★ 5

Excel Fitness is an incredible gym! You can find any type of equipment and everyone is so friendly and positive! Mike went out of his way to make sure I knew about the classes offered, the personal training options and even put together a diet for me to help me achieve my goals! He truly cares about each member of his gym, and each time I leave I am more motivated to do more and work harder! I would recommend this gym to everyone!

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★ 5

I've been to another gym in hickory and it doesn't even compare to Xcel. Everyone who works there is super kind, and with the diverse set of equipment you're bound to find something that you love.

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★ 5

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★ 5

Love this gym! Tons of equipment, lots of space, great classes and tons of parking! Mike and the trainers have been awesome to work with. I attend the noon classes on my lunch break, and couldn't be happier!

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★ 5

Went with my youth leader a couple of times and loved it. Going to start going on my own everyday after school to see some real results, sketch out a new me, and build up the confidence to do anything I set my mind to do without worrying about my gut getting in the way of it. Come here and eat right and you will be the real you in no time.

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★ 5

Love this gym. Mike, the owner will make you feel at home the first time you walk through the door. Equipment is top of the line and tons of it. The place is massive so you don't have to worry about standing around waiting to use a piece of equipment.

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★ 5

Best gym around💪👍

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★ 5

Great gym with a huge parking lot. Lots of free weights, along with every machine you could want to use. Large space with cardio machines and an area where you can do free workouts. Mike and the other trainers will make you feel at home and will always be there to answer questions you have.

Source: Google