★ 4

I wish there were a way to give two types of stars. I love Maddie! I visit Ohio once a year for a month or so at a time and when I do, I love knowing she's there to help me stay on track. She knows what she's doing, she pushes you to your max for that day and she cares about you and her position at Anytime. You can tell she wants only the best for everyone. 5 STARS FOR MADDIE!

Now, what needs help is the facility. The machines are very old (some I would even say are dangerous), it feels very tired - old chipped paint, awful lighting, "wood" flooring in the stretching room that slides around and frankly, I RARELY see anyone spray the equipment down after they use it, which only adds to the overall grime feel. The Anytime Fitness company needs to step in and help this facility. The community is there! You're in a great position for it to be doing well, but it's clearly being neglected. ONE STAR FOR THE FACILITY.

Source: Google

★ 5

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★ 5

Tommy McIver is excellent. I haven’t worked out in 10 plus years since highschool. I checked a couple local gyms out but Tommy made me feel at home here at anytime fitness chesterland. So I signed up. So far it’s great. Great management and nice gym!

Source: Google

★ 1

Misleading advertisements/promotional deals that they have no intend to honor nor uphold. The gentlemen selling you the "plans" are actually getting you into a contract. I was told a certain price per month, just for that to be the price to be per 2 weeks. Essentially, you're paying double than what it was quoted. I read the contract, but evidently not thorough enough, as they have different prices in different sections of the packet(s) to mislead.

In addition, the facility is gross and not maintained. It's always smelled and the equipment is dated and held together by tape or just taped off.

Thankfully, my financial institution allows locking out of certain vendors, including this one. Enjoy my locked debit card! :)

Source: Google

★ 1

Absolutely horrendous place. The trainers are very unprofessional and the place is a dump. Would highly recommend you find another place.

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★ 1

0 stars is what this gym deserves, it’s terrible, DIRTY like it hasn’t been cleaned in decades and the staff is clearly underpaid so they barely do anything around. Don’t get a membership here

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★ 5

I’m a new member here, and I’ve acquired the services of my trainer Tom best. He pushes me so hard I wouldn’t be in the gym without him!

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★ 5

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★ 5

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★ 1

This is hands down the worst gym I’ve ever dealt with. The place is always dirty, the equipment never feels maintained, and the membership fee is way too high for the condition it’s in. They promised renovations over a year ago, but nothing has even started.

The customer service is even worse. I called to ask some simple questions, and the man who answered, claiming to be the “general manager” (Jim Brown), was beyond unprofessional. He hung up on me multiple times and even laughed like a maniac while I was still on the line. Completely disrespectful and unacceptable behavior for someone running a business.

Save yourself the frustration there are plenty of gyms in the area that are cleaner, better managed, and worth your money. Anytime Fitness Chesterland is absolutely not one of them.

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★ 5

Joined for personal training. My trainer Frederick is professional, knowledgeable, friendly and makes my workouts challenging.

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★ 5

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★ 5

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★ 5

Great trainers and very comfortable, inviting vibe! Alex and Zach have helped get me into great shape and taught me a ton!

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★ 5

I’ve been coming here 3 years and feel better than I ever did. Thanks to great coaches.

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★ 5

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★ 5

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★ 5

I love going to the gym again!! Zach has turned our gym into a community! Before Zach: I came in, worked with my trainer and left. Zack’s attentiveness to each member is evident and has turned Anytime Fitness from just a place to workout, to a community of like minded people, supporting and encouraging one another.

Although I have had a few different personal trainers, Zack has been amazing at making sure I don’t miss anything with the staff changes.

Source: Google

★ 4

Great clean gym with good equipment and a quiet comfortable atmosphere! This is my place of choice!

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★ 5

Anytime fitness has been an amazing place for me to workout during breaks and summer, new management is amazing if you’re in or wondering how to start a membership ask for Zach he is a fantastic manger and an extremely nice and understanding person.

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★ 5

I enjoy the members at this anytime fitness. They are very welcoming and always friendly !

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★ 5

I have been here for 3 years now. Eric R is a phenomenal trainer. I am in best shape of my life. Since Zac took over as manager. The gym is clean and the equipment is now on good repair.

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★ 5

Great environment, very clean

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★ 5

Very convenient being open 24 hours, always clean, great selection of equipment, and always helpful staff. Highly recommend giving them a try!

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★ 4

Have had a great experience at Anytime. My personal trainer is excellent and tailors my workouts to my specific needs.

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★ 5

Incredible place and people

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★ 5

With the new management my experience at Anytime Fitness has been fantastic! The new management has been making great changes, including updating the equipment. I couldn't be happier with my workouts here. Highly recommend! ⭐⭐⭐⭐⭐

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★ 5

Staff is friendly and it is never too crowded so you can always do what you want when you want to. Everyone minds their own business and gets their work done. Also it is clean.

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★ 5

great place to work out , it’s close to home with a friendly staff and people

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★ 1

Cost $392 to cancel a membership

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★ 5

Fantastic gym. BUT we should ban broccoli 🥦 heads from working out here.
They have all the equipment necessary for a great workout. Nice clean bathrooms, friendly managers and trainers. Nice people who workout, friendly environment. Love this place.

Source: Google

★ 1

Well…here you go. Zero stars if I could.

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★ 2

This is not a clean gym. The bathrooms are unisex; and are always disgusting. Consistently covered in excrement. Always having to look for soap and paper towels. They have a “Do it yourself” policy for gym equipment. They provide a roll of duct tape so you can fix broken equipment without having to bother management Apparently the Do It Yourself model extends to all janitorial obligations as well.

Source: Google

★ 5

Always an enjoyable environment and positive experience with the folks of Chesterland and the surrounding areas! They love their community and their gym! So cool to see it every day!

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★ 5

Great staff

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★ 5

Amazing gym filled with amazing people!! If you’re looking to improve your life with likeminded people this is the place to be 100% The GM Alex was very professional and helpful with signing up you wont regret it!

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★ 5

Great gym

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★ 3

It’s great :) especially Travis when he’s there!

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★ 5

Anytime Fitness is a great place to work out. Everyone is very friendly and excited for you to achieve your goals. I work with trainer Louis Marconi. He is amazing. Since I started training with him my overall health has improved dramatically. He’s provided an easy to follow food and exercise plan and I meet with him regularly.

Source: Google

★ 5

Alex, the GM takes care of business, and always takes care of his members as well. I’ve also been training with Lou for six weeks and I learn something new every session!

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★ 5

Eric Robinson is a solid personal trainer I've been working with him now for several months and showing great gains. I recommend getting involved, feeling and looking your best! Go get some! Team Robinson!

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★ 5

The new manager, Alex, is conscientious and very helpful. Eric, my trainer, does an excellent job promoting total fitness while addressing specific problems. In my case he helped me build muscle around both a dislocated shoulder and my ailing knees. With his help over the past 6 months I feel at least 10 years younger.

Source: Google

★ 5

I have been a member of the gym since it opened. The ability to work out anytime I want to 24 hours a day is unbeatable.

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★ 2

gym is good but no showers it seems.
big deal for me thats why i use anytime since im on tbe road so much

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★ 5

Cant wait to get stared here.

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★ 1

Sorry to say that I've been very disappointed by this gym. The personal training fell very flat - trainers were not communicative, did not update my training plan when they said that they would, and then did not listen to my goals/needs. I feel lied to and belittled in the gym - I was very uncomfortable in sharing my experiences and felt like the trainers were making fun of me and my perspectives. It's been a very upsetting experience, and my attempts to reach out to the leadership have gone unanswered. It's a huge let down, I was so excited to join and it's been nothing but frustrating and a huge bummer. :(

Source: Google

★ 1

Contract ended, gave back fob. Still being charged $100 biweekly. Saw too many stories like this when I signed up but I gave the benefit of the doubt. Cant get anyone on the phone, no one ever staffed at building. Will dispute the charges with my bank and keep them from charging me again. My contract was over, I do not have access to the gym without a fob.

Took months to get this settled with the gym. They started sending me bills in the mail, I called for each one and struggled to get ahold of any employee. Final call with them was full of excuses, and I'm sure there is some truth in there somewhere, but no excuse is worth hundreds of dollars. AVOID. There are other gyms.

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★ 5

I love these guys. I'm a little older and just starting on my fitness journey. They are very understanding and help me through it!!

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★ 5

Great gym!

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★ 5

Amazing place to be 💪🏻 feels like home!

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★ 5

Tommy, the GM, is hilarious, welcoming, and knows his stuff when it comes to fitness. Nothing but great training experiences here since signing up.

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★ 5

The GM there named Tommy really needs a promotion. How is it possible to be so motivating but yet so focused on running the gym at the same time. Crazy!

Give him a year and he'll change your life!

Source: Google

★ 5

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★ 5

This gym is the best! love the staff super helpful all the time.

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★ 5

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★ 1

Beware!!!
Scammers.
Never received the contract.
Tried to cancel plan before even starting it.
Agreed to meet at the gym to cancel it. Upon arrival was told it couldn’t be cancelled.
Glad I used my credit card. Disputed charge and blocked from future charging attempts.
Will be reporting this establishment.

Source: Google

★ 5

Amazing equipment. Very sanitary and organized. Nice environment and staff is great as well ♡ would definitely recommend - Michael

Source: Google

★ 1

I’ve attempted to cancel my gym membership for nearly 12 months now since I’ve moved and this location has made it impossible. They have continued to charge me $44 per month after I even wrote a hand written letter and returned my key fob in the mail. I’ve called over five times, left voicemails, spoken to people that’s told me I couldn’t cancel it unless I specifically came in or wrote a letter, all of which cannot resolve them charging me on a monthly basis still. Beware if you are signing up to expect to pay for a very long period of time even if you’re not a member anymore or don’t live in the same city.

Source: Google

★ 5

Had a great lift with Tommy. Great energy and great vibes. Legs are burning 💪

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★ 5

A really nice gym to come to and lift on your own time. The staff and trainers are very kind and always willing to offer tips or work with you to improve your personal fitness and goals. Everyone here is respectful and there’s a few nice single restrooms to change or shower in. There is also a nice separate area for stretching or calisthenics. Only thing I think the gym could use is a few punching bags!

Source: Google

★ 5

I just wanted to pass along kudos to the new manager at Anytime in Chesterland. The gym is being kept clean paper dispensers and disinfectant are full once again bathrooms are clean. Good job Tommy and keep up the good work.

Source: Google

★ 5

Great place to workout and the staff are crazy helpful, shout out to tommy for hoping in my workout and having a great time

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★ 5

They have come a long way in a few months, Tommy is amazing and has helped me change not just the way my body looks but my attitude towards working out and my mental health. If you are looking for a great group of people to help you on your fitness journey stop in and have a one on one and see how they can help.

Source: Google

★ 5

Friendly and helpful staff, very flexible with hours for training

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★ 5

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★ 5

I don’t just run for staying in shape. I run for my own mental health, own strength to face my challenges and weaknesses. Also, to overcome the future and keep going the distance! Finally, I support all you have work at Anytime Fitness and how much effort into making everyone feel comfortable, healthy, and happy!✌🏻

Source: Google

★ 5

Great gym, always clean and friendly staff. Good equipment selection and open 24/7 so you can always find a time to go on your schedule.

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★ 5

I love the atmosphere in the gym! The personal trainers in the gym make you work hard to help meet your goals but are willing to change workouts if there is any need. The trainers like to get technical with certain movements but that is so you learn it correctly and don’t get injured while doing the movement. Overall, a great gym with a friendly staff.

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★ 5

Overall I love the atmosphere of the gym and the friendly staff that is always there! The trainers are knowledgeable and passionate and push you towards your personal goals.

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★ 5

I have enjoyed the last four months being a member of Anytime Fitness in Chesterland. I have been doing some 1:1 training with Tommy who has been a great motivator. A ton of machines and always treadmills are open. No complaints

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★ 4

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★ 5

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★ 5

Great gym with a friendly staff! The trainers are knowledgeable, and you get so many cool perks with the membership! You get a free workout app that designs your workouts and nutrition assistance from the coaches, highly recommend!

Source: Google

★ 5

They really look out for you and they teach you also...sign up !

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★ 5

Working with Luis and the staff at AF I have been very pleased. Their knowledge, patience and professionalism have finally set me on a path towards my fitness goals.
Thank you!

Source: Google

★ 1

Worst gym I have ever joined! Huge scam artists! I broke my ankle and they wouldnt return my phone calls, texts, or facebook messages- said that they called me but they never did! They didnt pause payments when they promised and no apology there! Then they stopped offering late classes for six months and accused me of just wanting to get out of the membership since other people could make it to the 5pm classes! Not to mentionthe hdden charges that were not in the contract and they frankly didnt care because they think there is nothing the consumer can do about it, when fighting a corporation and signing a contract that waives rights to sue, which they kindly pointed out to me it's too bad because there aren't a lot of options in chester and trainer Belle was awesome, but managers are nasty to deal with and completely unprosfessional when there is an issue!! I was paying $200 every two weeks, and Travis was so disrespectful, you would have thought they were paying ME! Luis just flat out ignores all communications! Beware!!

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★ 5

Wonderful helpful staff

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★ 5

The. best gym ever, clean, all the equipment I need and all nice people.

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★ 1

Scheduled an appointment to get a tour and possibly sign up. Got a text to confirm the appointment, but showed up and can't get in because the door was locked and I don't have a key fob yet since I'm not a member and there was no sign of anyone at the front desk.

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★ 5

Great gym. New ownership this past year. Adding/replacing equipment. New classes for members to choose from. Continues to be clean and maintenance is good. Now if we can just get some members to rack their weights and not leave a mess behind. Common sense and courtesy.

Source: Google

★ 5

Very new experience and very welcoming

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★ 1

Terrible Gym, I signed up for bi weekly payment me and my girl and called 2 months after signing up to cancel my membership with them because I’m moving out to a different place. The guy said He couldn’t cancel it because the membership is for a year and if I want to cancel it i need to pay 250$ cancellation fee!!!! Long story short I don’t recommend it at all.

Source: Google

★ 5

I have belonged to this gym since it opened. I travel a lot and have not found a gym in all my travels that is comparable. I love it when I am here.

Source: Google

★ 5

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★ 5

Been going for 6 weeks and the gym seems very nice.
The programs they are promoting are bringing people in and they seem to be adding more available times and spots. It's good to have an active community instead of all individual experiences.

Source: Google

★ 5

Best gym in Chesterland!

Source: Google

★ 1

I continually tried, since April 2021, to cancel my membership after moving away. To say this location’s owner gave me the runaround would be an understatement. All of my calls were ignored. My email requests and voicemails went without response. I contacted corporate, to no avail, as each location is independent. I spoke at length with the billing company. All for naught. I was finally able to cancel my membership in person, during staffed hours, on a trip back. When confronted with the situation and that he’s been doing this to several other clients per Google reviews, the owner sheepishly offered “answering service issues” as an excuse and cut a refund check for the months since me initial request, all without an apology or halfway decent explanation. I know gyms have been hit harder than most businesses over the past two years, but this owner’s action are inexcusable and irresponsible, if not borderline criminal. If this is happening to you, it seems that showing up in person is your only way out.

Source: Google

★ 1

I had moved out of state and had a membership based on not knowing when I would be leaving so it would be months to month and I’m still being charged 3 months later. They won’t return voicemails. And are now telling me that they are sending me to collections because I disputed the charges with my credit card company. The billing center which is not associated with the gym said I have to physically go to the gym to cancel. I can’t because I now live 700 miles away.

Source: Google

★ 1

After being a member for over 10 years, I decided to cancel my membership. I called the club multiple times with no response before giving up and calling corporate. Anytime Fitness Corp. couldn’t help me because the Chesterland location is a franchise. I was then directed to their billing company. In late October 2020, as required by contract, I submitted a written request to the club - and another to ABC Financial - via email to all the addresses ABC Financial had on file.

They continued to withdraw dues from my account after cancellation. After receiving no response from the club when I reached out regarding this, I put a stop payment on the drafts from my account. After speaking to ABC Financial, I believed the matter was resolved; that is until I received a collections letter in the mail today.

Absent standing in the club, waiting for someone to show up, there is nothing more I could have done to reach anyone. At this point, my only remedy is to file suit.

Source: Google

★ 5

I’ve been coming here for about a year and I have to say it’s one of the cleanest gyms you’ll ever be in. Good selection of equipment, friendly patrons and good ownership. Give it a try.

Source: Google

★ 1

When I opened my account, there was a duplicate membership opened and I was charged double every month. They continue to charge me now that my account is closed and don't return my calls about it.

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★ 1

They have been making unauthorized withdrawals from my savings account for 2 months now and will not return my phone calls or emails. Do not trust them with your financial info!

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★ 5

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★ 5

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★ 5

Great, simple gym. Very clean with nice equipment.

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★ 5

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★ 5

A friendly, hometown atmosphere. Scrupulously clean, with ample supplies and encouragement to "clean as you go" out of courtesy for fellow workout buffs. There is also a cleaning staff. So cleanliness is in place. Lots and lots of fine machines, all in good working order. Everything you can imagine. Flat screen TV's, Rockbot, Anytime Fitness Ap, and Audiofetch! Small, but state-of-the-art!!! I love this place! Clean private showers, bathrooms, water cooler, member-2-member bulletin board, and personal training availability. They seem to have thought of everything. Small, friendly, and just what you want and need to keep coming back. I am a believer.

Source: Google

★ 5

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★ 5

Great local gym and I’ve been going since 2005. Has the majority of equipment that you need and is a clean place. Sometimes it can get crowded either on a weekday evening/morning around 9am or on a Sat morning. Otherwise the gym isn’t packed and can workout all day/ all night depending on what works.

Source: Google

★ 5

Great place
Owner Jeff very friendly

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★ 4

Very nice/well maintained gym close to home. Glad we joined thanks Jeff!!!

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★ 5

Jeff does a great job with this place. Constantly adding value to his organization and facility. Well ran, clean and perfect for any fitness goals.

Source: Google

★ 5

Source: Google

★ 5

Very nice gym, clean and well maintained. Smaller but also in a small town. Some people might complain about water, but I’ve never had a problem with it and I have been going there for 12 years. Everyone is friendly.

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★ 4

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★ 4

Clean well takin care of

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★ 5

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★ 5

My favorite place to go.

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★ 5

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★ 5

It's close the hours are unbeatable and staff was very friendly.

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★ 5

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★ 5

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★ 4

Clean, newer facility. Never too crowded. Sometimes the manager isn't there during the advertised office hours, though... so sometimes it's hard to even sign up at that gym!

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★ 4

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★ 5

Great gym. Spacious, cheap, not super overcrowded.

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★ 5

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★ 1

My friend took me there and they had brown (some black) water. It was the worse time I've had in a gym. Don't go! Don't waste your time! Very dirty and small, not alot of equipment. RUN the other way. I won't be joining. Take advantage of the seven day pass before you join because you won't be there for six of them. I can't say enough.

Source: Google

★ 1

This place is bad. It looks like a nice gym and friendly staff but the bathrooms are poorly kept and they are having a problem with their hot water tank (the water is brown) and they are refusing to replace it. Someone needs to do something about this.

Source: Google

★ 3

It looks like a nice gym and staff is friendly but not very big.

Source: Google