★ 5

Club Pilates Willoughby has truly been a game changer for me. From the moment I walked in for my first session with Erin, I felt welcomed and supported. The entire team creates such an inclusive, motivating, and positive environment—it’s impossible not to feel empowered here.

Special shoutout to Cathy—she brings such high energy to every class and always keeps things fresh with new mixes and movements. She also takes the time to give extra attention whenever I have questions, which I really appreciate. I also want to recognize Alex, who has been incredibly helpful in answering all of my questions while signing up, and the entire front desk staff who greet me by name every time I walk in. That personal touch makes such a difference and makes me feel like part of the community.

What stands out the most is the variety and availability of classes. Whether it’s a 6 a.m. class before work or a 6–7 p.m. class after, the schedule works for everyone. And I’ve never done the same workout twice—each class is new, challenging, and fun. The playlists and atmosphere are always on point, making it such an empowering experience.

If you’re looking for a studio that’s welcoming, motivating, and genuinely invested in your progress, I can’t recommend Club Pilates enough.

Source: Google

★ 5

Club Pilates in Willoughby is so amazing and all of the instructors are so helpful and so talented with their class structures. This is my 2nd year at the studio and have enjoyed so many classes with Courtney, Erin and Cathy and looking forward to so many more.

Source: Google

★ 5

Challenging class in all the right ways. She is an amazing instructor and I look forward to taking more classes with her. My only suggestion is that she talk just a little louder at the same time she has a calming relaxing voice.

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★ 5

Classes with Melissa always leaves me sore for days. Great work out

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★ 5

I’ve been coming to Club Pilates in Willoughby since it’s been open and I absolutely LOVE it!! Everyone up front is so friendly and welcoming. Mel and Courtney are amazing and kick my butt every single time I come to class. Plus I’ve me some wonderful friends. I highly recommend it!! The best decision I could’ve made.

Source: Google

★ 5

Classes at Club Pilates are always diverse & challenging. Had a new class with Melissa today & it was awesome! Regardless of the instructor, no two classes are ever the same.

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★ 5

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★ 5

Kortney is an exceptional instructor! Her directions are clear and feedback is very helpful and easy to incorporate. I especially appreciate her positive energy and encouragement!

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★ 5

I am so glad I started with Pilates at Club Pilates in Willoughby over a year ago. I’m amazed at how much more flexibility and strength I have now, compared to when I started.

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★ 5

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★ 5

I love how I feel since doing Pilates at Club Pilates!

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★ 5

Melissa is an Exceptional Pilates Instructor- Club Pilates is lucky to have her offering classes at both studios. I can’t get enough of her classes!

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★ 5

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★ 5

Amber does a great job of explaining the Pilates moves and working all parts of the body.

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★ 5

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★ 5

I always enjoy taking Courtney’s classes at Club Pilates. She always provides an amazing full body workout and I feel great when I leave her class. She’s energetic and outgoing and makes our classes fun! If you haven’t taken one of her classes you’re missing out! 🥰

I have been a member since 2022 and took a little break but came back and am so happy I did. The studio is amazing and they make everyone feel accepted. All of the instructors help you to make sure that you’re getting a great workout while in class. The people who go to the studio are amazing as well. Just overall an amazing experience.

Source: Google

★ 5

Love the teachers! They are inspiring and challenging us daily. I am your biggest fan! Rebecca is doing a super job.

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★ 5

Club Pilates is a game changer! This is the best overall workout I’ve ever done! If you are looking for tone, flexibility, strength and balance, this is for you. This is a great value!!

Source: Google

★ 5

I love going to Club Pilates Willoughby! I especially love classes with Rebecca. She has good music going and each class is different with new ways of challenging my body.

Source: Google

★ 5

Great experience great instructor great atmosphere.

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★ 5

Great workout lots of diversity

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★ 5

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★ 5

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★ 5

I joined in May 2024 and have had the best experience since. The instructors are informative, helpful, kind and welcoming and challenge each person in their own way. They offer modifications as needed and push you to do/try things you may have never thought your body could accomplish (that’s facts for me!). The classes are full of amazing people who are the same - kind and welcoming. I was terrified to try Pilates and now I can’t imagine my days without it! I love the culture at CP Willoughby and can’t imagine getting stronger with anyone else!

Source: Google

★ 5

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★ 5

Had a wonderful time at this studio! The staff was so nice and the studio was great.

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★ 5

I joined Club Pilates in January 2024, and it has been an incredible experience! I've gained so much knowledge and made amazing progress thanks to the fantastic instructors. I genuinely look forward to every class, especially with Melissa. Her precise training techniques and clear explanations make all the difference. Her classes are challenging in the best way, pushing you to discover your strength and capabilities. The results speak for themselves—I’ve noticed increased muscle tone and remarkable flexibility for my age group.

In the past, other fitness classes led to back injuries, and my physical therapist recommended Pilates. I was skeptical, but it exceeded all my expectations. Now, I’m completely hooked! Coming to Club Pilates every day is a highlight, not just for the workouts but also for the wonderful camaraderie among everyone in class.

A huge thank you to my other instructors: Micky, for honing my form, especially with planks; Amber, for always encouraging me to take exercises to the next level; Erin, whose intro class convinced me to join and whose upbeat energy keeps me coming back; and Courtney, whose humor and creative challenges make every class both fun and rewarding. I’m consistently amazed at what I can achieve after leaving your sessions. Thank you all for creating such a positive and inspiring environment!

Source: Google

★ 5

my fave place in the world!!!! I love taking classes with all the instructors and feel especially close to Melissa, Courtney, Erin, and Amber!! it’s like a fun community and I enjoy bonding with people taking the classes with me and the instructors. the classes are tough and they really challenge you in the best way, I have so much more muscle definition after taking classes consistently. 10/10 recommend it is so worth it <3

Source: Google

★ 1

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★ 4

I really enjoy taking club pilates classes, I've been going there for almost a year now I wish I could go every day. The only reason I gave four stars instead of five is because they don’t often the classes available when I need or they’re booked out & I do pay for unlimited classes monthly so trying to get my moneys worth is hard but it’s a great workout! It’s never the same always different each time working different muscles and it makes you feel much better afterwards if ya do it right it’s also a good stretch and tougher workout than one would think, the staff are lovely as well.

Source: Google

★ 5

Club Pilates Willoughby is an absolute gem. I started my Pilates journey over 8 years ago, and for the last 2 years I have practiced at this studio. The vibe in the studio is so positive and welcoming. The staff is helpful and kind. In fact, I love it so much that I entered Teacher Training and became an instructor. I still attend classes because they are world class!!

Source: Google

★ 5

I started about 3 weeks ago after procrastinating for three years! I hate to work out, but I know I need to… I finally find something that I not only enjoy but look forward to! Courtney has been amazing! She is funny, patient and directs so that you don’t feel stupid and are doing the movements correctly. I try to take her class at least 1-2 x a week. It’s been a great workout and I am excited to continue! I feel fabulous already. Thanks Courtney!

Source: Google

★ 5

I’m literally OB-sessed with Club Pilates Willoughby South! 💖

There isn’t an instructor that isn’t amazing, for real! Some being harder than others, but having that great mix is the best part.

Aside from the amazing instructors and clean studio, the front desk staff are all SOOO welcoming, you get a sense of being home — love them all! Once you join, you won’t want to leave. 🥰🥰🥰

Source: Google

★ 5

This club is outstanding for many reasons. The entire staff is super friendly and helpful. The club is clean and well organized and they offer many classes for all skill levels and times. I’ve tried many different kinds of exercise and Pilates is the best fit for me and easy to stick with the program. I’m 65 and have arthritis and the instructors help me adapt the exercises to accommodate my limitations. I truly look forward to doing Pilates everyday! Mel is the lead instructor and she has had my back from day one!! She’s the best!!

Source: Google

★ 5

I have been doing Pilates 2x week for a year. I absolutely love it! The variety of classes and instructors keeps it so fresh and new.

I started not knowing anything about Pilates, and felt very supported and encouraged by the instructors and others in the class. Using the reformer as well as chair, TRX and floor classes gives lots of variety. Chair has become my all-time favorite, and I didn’t even know it existed a year ago!

I am so glad I took that free class and joined in 2023!

Source: Google

★ 5

I attended my intro class in April of 2024 and have been going weekly since then! The instructors are amazing, Pilates has changed my life and I look forward to going to my classes as the highlight of my week. It’s such a great workout, and they create such a positive and inspiring atmosphere. I love that I see people with all levels of experience from all walks of life there, it makes it so much less intimidating especially as someone who has never really found a workout routine that has worked for me. I have found the transformation to be not just physical but also mental!! Can’t recommend enough!!

Source: Google

★ 5

2 1/2 years ago when my youngest left for college, he told me to do something out of my comfort zone. That led me to Club Pilates! I’m a lifelong exerciser and runner but Pilates was definitely out of my comfort zone. My 58 year old body has been transformed. I’m stronger and leaner and my posture has improved. They offer a variety of classes for all different fitness levels and the instructors are very knowledgeable. I have some nagging injuries - feet/knees/hips - but they modify and help me when I need extra help. Highly recommend!

Source: Google

★ 5

On my second year, enjoying the new found flexibility. Excellent core workout.

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★ 5

I love the classes taught at Club Pilates South! Every class is different from day to day! They work all your muscles and it strengthens your core.

Source: Google

★ 5

I absolutely love Club Pilates Willoughby South! The studio is clean, welcoming, and well-equipped, and the instructors are knowledgeable and encouraging. Every class is thoughtfully structured, offering a great mix of challenge and support, no matter your experience level. The variety of class formats keeps things fresh, and I’ve noticed a big improvement in my strength, flexibility, and overall fitness. The staff is always friendly and helpful, making each visit a great experience. Highly recommend to anyone looking to build core strength and feel great!

Source: Google

★ 5

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★ 1

I was a loyal customer for 8 months, paying premium prices for an unlimited membership, and was approaching my 100th class when the management completely chased me away. A receptionist rudely reprimanded me about “silencing my phone” while I was putting my stuff in a cubby. My phone is always on silent, so I had no idea what she was talking about. Even an instructor had to step in because of how unprofessional it was. Then I was told someone in my class had emailed the studio about me, claiming I made them “uncomfortable.” I have no idea why, as I keep entirely to myself during class. This encounter ruined the session for me; I spent it fighting back tears, feeling confused and disrespected. The instructor apologized to me afterward, but the damage was done.

During my time here I was accused of taking videos in class (which has never happened, I posted check-in photos like many others). I was also reprimanded for taking a mirror photo with a friend after a class, despite instructors and clients posting similar photos online. I was reprimanded for being late yet I’ve watched others warmly greeted when walking in late. This inconsistency and lack of communication left me feeling targeted and judged.

When I emailed management, they initially apologized and promised to follow up. They never did so I had to. Then the lead instructor got involved and made things way worse. She lied multiple times in emails, first denying anyone emailed about me (contradicting other staff), then claiming I was personally emailed about phone policies in April (which I never saw) because I never opened an email that was sent to everyone regarding phone usage. She refused to send proof of the mass email she referenced and later changed her story, accusing me of texting during class based on camera footage. If this was such an issue, why wasn’t I informed earlier? I explained I was dealing with personal safety concerns and had to text during class once in April.

I missed several classes due to this incident and the time spent trying to resolve it. I was only offered compensation for missed classes I had already paid for and nothing for the actual incident as originally promised. I suggested being refunded for October since I hadn’t attended or being charged for 8 classes instead of unlimited, using the credit for a fresh start in November. She refused all reasonable solutions and instead canceled my membership without my consent, booting me from future classes. I raised concern about this and it ended with her suggesting an in person meeting which I agreed to but she has since ghosted me.

Adding insult to injury, my husband had to visit multiple times to collect referral rewards they not only initially refused to honor but lied about the amount on. The lead instructor made shocking, unprofessional comments about me to him, including false claims that I answered phone calls during class (which I’m wondering why she doesn’t pull the tapes on that), that I asked for $400 in compensation, and that the receptionist “did nothing wrong” (even though she was supposedly written up). She also said, “We have 520 members, so we don’t care about 1,” and complained I only brought in 2 referrals, despite the fact that they apparently limit customers to 2 referrals. We were refused contact with the owner, who we believe wasn’t told the truth about this situation.

I’ve since joined Pinecrest CP, and the difference is night and day. They’re generous, accommodating, and appreciative of members. The studio is bigger and nicer, with several amazing instructors. They even gave me a free pair of socks for my check-ins and $50 per referral. I can also visit any CP location. Interestingly enough, I learned Willoughby CP was removed from the franchise due to noncompliance—which is unsurprising given their severely poor management. I’m thankful for this experience because it led me to a much better studio and experience. Courtney is the only thing that made this place worth coming to, but after this experience, I wouldn’t recommend it to anyone.

Source: Google

★ 5

Best full body workout there is. This studio has the best instructors! They are patient with new people and always challenge you with new routines, so its never boring. I've been going since they opened and always wish I could go more often each week. If you do anything for yourself, make it Pilates!

Source: Google

★ 2

Classes and teachers are great, but it’s over crowded. You need to book classes in an app, but it’s difficult to find open spots early in the morning, evenings or weekends, and you end up in waiting lists with 4/5 people in front of you. Sometimes you might be lucky and end up getting into the class if everyone in front of you cancel the booking within 12h in advance. If you can’t find another open spot to book within the month, you lose the credits that you already paid with no carryover for next month what is frustrating.

Source: Google

★ 5

Exceptional instructions, clean studio, and amazing guest services. I was blown away at the personal text messages by the team following up from my initial intro scheduling to my initial experience once joining as a member. I had never done Pilates before, and hadn't exercised formally in nearly 10 years, so I was nervous about being able to do the classes. All that equipment can be intimidating! But Melissa, Courtney and the team made me feel so comfortable, and will modify for individual fitness level or injury whenever needed. I was shocked how quickly I started feeling stronger and seeing results. Now, I can't imagine not having Pilates in my life! Thank you CP team -- you're the best!

Source: Google

★ 5

VERY NICE FACILYY . THE INSTRUCTORS ARE PHENOMENAL . THE FACILTY IS CLEAN .ONLY THING IS ITS DIFFICULT TO GET IN CLASSES SOME WEEKS . HOWEVER STILL 5 STARS WORTHY .

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★ 5

Best decision I ever made! A great place to build friendships and muscle!

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★ 5

I love the gym, its a good place for working out

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★ 5

Such a great studio! I LOVE the classes here. They have classes for every skill level and all the instructors are amazing! Melissa, Courtney and Jen are my fav’s, they have a way to make the early mornings burn just right :)

Source: Google

★ 5

I absolutely love this place! The classes are addicting and while they are a slower pace than I am used to, you always feel a burn after! All of the instructors are friendly and welcoming and always make you want to come back!

Source: Google

★ 5

I’ve been a member at CP Willoughby since Nov. 2022 and I love everything. It’s a welcoming environment. The studio is clean, with very nice equipment, and the small class size allows personal instruction. Courtney is a spectacular motivator and has helped me learn that “I am strong” and “my heart wants to work hard.” It’s been an amazing journey with everyone there and I look forward to continuing progress on my path of fitness and wellbeing.

Source: Google

★ 5

Club Pilates in Willoughby is amazing! I have been a member since May and I just hit 100 classes. I look forward to going and I love all of the instructors! The cardio sculpt class is my favorite. This is a beautiful facility and I have felt comfortable and welcomed since I joined.

Source: Google

★ 5

Going to class Club Pilates Willoughby is the best part of my day! I started about a year and a half ago after trying so many forms of exercise that just didn't work for me. Now I go 4-7 days a week and walk my dog every day! I have never felt or looked stronger or more confident in my adult life. I was even able to get my chronic pain under control thanks to the core strength Pilates has given me.
There is a great variety of classes at various levels, and different instructors. I truly believe there is something for anyone at this studio. I also have met so many wonderful men and women that I look forward to seeing every day. If you’re on the fence definitely give it a shot!

Source: Google

★ 5

I love Pilates! It’s a great workout and a good way to mix up your workout routine. It’s fun, productive and a lot harder than you’d think. The instructors are amazing and always there to help or make your day a little more positive.

Source: Google

★ 5

Club Pilates offers a variety of classes besides the core Pilates routine. All the instructors are friendly and outgoing, keeping the atmosphere fun. They really care about your form and making sure you’re doing the exercises correctly. Checking in at the front desk, you’re always greeted with a smile.

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★ 5

Love that Pilates at the Willoughby Hills location! Great facility and fantastic instructors!

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★ 5

Love Courtney, Gracia and loved Taylor! Also, newer instructor Donnelly rocks! All the instructors are helpful, knowledgeable and kind.

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★ 5

Love Club Pilates - most of my classes are with Courtney and Melissa - they are both incredible instructors - try a class, see for yourself!!

Source: Google

★ 5

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★ 5

Joining club pilates was one of the best decisions I ever made for myself pyshically and mentally. The staff is very knowledgeable and professional especially Melissa and Courtney. Thank you club pilates in willoughby!!!!

Source: Google

★ 5

Melissa and Courtney have helped me become a better person not only physically but mentally. I enjoy coming to class since no two classes are the same. I was scared to try pilates but I'm so glad I took the step in the door and started the journey.

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★ 5

Melissa has been my instructor for 5 years now. She is knowledgeable, always striving to learn more so her classes are fun, engaging, and covering the whole body. You can tell Pilates is her passion.

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★ 5

Club Pilates is a game changer. All of the instructors are so knowledgeable, and really prepare their workouts to push you to your maximum. Also, every workout is different.
I especially love Courtney's Thursday 5:00 Cardio Burn class. It is a full body workout with heavy and light weights. She somehow mentally pushes me through the HARDEST workouts. Honestly, I question how I made it through at the end, but it is exactly what my body needs.
In conclusion, Club Pilates in Willoughby is an amazing fitness club for people of all varying fitness levels. It has definitely been a positive blessing in my fitness journey!

" It's so much fun!"

Source: Google

★ 5

The most amazing staff and owner. Feels like home. The best instructors Melissa, Erin and Courtney💕

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★ 5

I’ve been a member at Club Pilates Willoughby South since it opened and I love it! All the instructors are AMAZING! Courtney and Mel’s classes are so much fun and they are both so knowledgeable!

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★ 5

Have been coming here for about a month now! i love it- all the instructors are amazing! i recommend erin!

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★ 5

Erin is fantastic! First class with her and it was a great challenge! The studio is very clean and the staff are really nice!

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★ 5

I've been coming to CP for a little over a year. The classes are always different and I'm still learning new things each class! Melissa is so informative, hilarious, sassy and down right knowledgeable! Each instructor makes it such a safe comfortable space, but Mel is the lead master instructor for a reason. I appreciate every instructor there (as they are all great) that helped and continue to help me become a stronger more confident version of myself.
Melissa is the best best bestest and you'd be lucky to take class with her, you receive pure entertainment and a kick butt workout. (Literally)
So sign up!
-Jeanna

Source: Google

★ 5

I joined Club Pilates as a Founding Member looking forward to learning what Pilates was all about. The staff and instructors are so kind and helpful. Instructors are excellent at explaining the how and why of the various movements. Safety is foremost in their instruction and they have many alternative movements for people with limited mobility or injuries. The variety of classes keeps exercising interesting and challenging. Mickey and Gracia, Melissa and Courtney are such excellent instructors and are generous with their encouragement and humor! Best exercise program I have ever tried.

Source: Google

★ 5

Awesome instructors! They know their stuff I really love Mickys classes.

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★ 5

I have been a member for just about a year now. For as long as I can remember I’ve had severe lower back pain I am not one who likes to work out AT ALL since I started, I have been able to do things I haven’t done in years. The workouts are fun and the people in my classes are the best. Everyone that works there from the people that greet you to all the wonderful instructors truly care about how you’re doing and how they can help you get better and stronger. For someone who hates to work out, I truly look forward to starting my day with the great people in my class, and the amazing instructor, Mel

Source: Google

★ 5

I have attended 26 classes and I feel stronger and more balanced. Mel, Courtney, Donnelly and Micky are knowledgeable and caring instructors. Alex and Lena are very friendly and helpful. Everyone works as a team with a singular goal to help all students work toward their personal best in an enjoyable environment.

Source: Google

★ 5

I love Club Pilates! Had cardio class with Melissa this morning and it was amazing!! I’m at a little over 200 classes now and I feel better than I ever have. Every class is still a challenge and I love that!

Source: Google

★ 5

Love it here! Joined the club when it first opened a year and a half ago to try something different in my workouts, as I had never done reformer Pilates previously, and it has been incredible! Melissa is amazing. Her routines are never the same! She challenges you with each class, but most importantly, ensures you are safe with each movement. Courtney’s classes are also incredibly challenging and fun! Highly recommend! They embrace everyone’s level of experience and help to challenge and improve your skills without any judgment—even for someone on the taller side like me, when I have a tendency of being less than graceful on the reformer sometimes :) Thank you, Willoughby South team!

Source: Google

★ 5

Spacious & clean studio & stations!
Many different styles and levels of classes with seasoned instructors that will challenge you no matter whether you're new to fitness or a fitness warrior.
As a male, pilates has helped my body and spirit. One year into pilates, I feel better than I ever have. Life is easier with core strength & movement training.
The team at this location has been more supportive of me in this journey than I ever imagined. They will work with you throughout your fitness journey.
Melissa is an Amazing instructor, challenging in every class.

Source: Google

★ 5

Have joined this studio for a year now with 100+ classes attended, and all I can say is that it’s been an incredible journey. Courtney and Melissa are my favorite instructors. Beginning my day with their invigorating morning classes or unwinding down after a stressful workday with a late reformer class has become my spiritual routine.

Pilates has also complemented my personal training sessions and served as a great alternative on days when gym feels too demanding. I would definitely recommend taking the intro class to anyone who’s new to Pilates.

Source: Google

★ 5

Love club Pilates. There is a variety of classes offered but one of my favorite classes is Sculpt and Burn with Courtney!! Absolutely recommend it!!!!

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★ 5

Club Pilates Willoughby is a fantastic facility!! Courtney is top notch instructor that is upbeat and uses so much positive encouragement to get your through each move through the class. Highly recommend!!

Source: Google

★ 5

Club Pilates is absolutely wonderful! I love doing Pilates and Courtney is one of my favorite instructors. I would highly recommend going to the Willoughby Club Pilates for anyone!

Source: Google

★ 5

I highly recommend this Pilates reformer studio in lake county that you don’t need to drive far to get to. The studio is like new, clean and very quiet with top of the line pilates reformers and equipment. The staff is very friendly and welcoming to help you with any questions you have. All of the instructors are very knowledgeable especially Melissa with many years experience. I took classes mostly from Courtney and Melissa but I also learned a lot from Gracia and Taylor who gave me private lessons in the beginning of the year. They start classes at 6am and end some days at 7pm so I think anyone should be able to find 1 to 3 classes a week no problem. Thank you Club Pilates!

Source: Google

★ 5

Wonderful place

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★ 5

Club Pilates is a wonderful place! They have all been so helpful and friendly. Every class challenges you to be you best!!

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★ 5

This is an awesome place! All the staff are amazing, specifically Donnelly, Alex, and Lisa but Melissa is the best!. Courtney gets her best stuff from Melissa and she is great too! Give it a try 😁

Source: Google

★ 5

If you are thinking of joining Pilates look no further… CP willoughby has the best instructors! Each instructor has their own style of teaching, if you are a beginner to advanced, there is a class for every level!
The awesome instructors challenge you to whatever level you choose to participate in!
I’ve been working out here for over a year and I still walk out feeling confident in my strength I’ve gained from Pilates :)

Source: Google

★ 5

I definitely recommend Club Pilates South! I have noticed a difference since taking daily classes! Mel and Courtney provide a blend of core, cardio and strength training that will make you stronger at your own pace! Don’t do it alone, working out with the group provides support and confidence to keep going!

Source: Google

★ 5

I have thoroughly enjoyed attending classes here. Jennifer also was really helpful when I attended classes while pregnant.

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★ 5

Love my 8:00 am class, great variety- Suspend, Pilates, CP Fit! Mel & Courtney are the BEST! ⭐️⭐️⭐️⭐️⭐️

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★ 5

Melissa is most epic amazing Pilates instructor ever! Incredible workout and results!

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★ 5

I love Club Pilates and this is one of my favorite studios to go to! I have other locations that are closer to me but I’d rather drive a little farther to go to this location! Gracia’s classes are one of my favorites to take, but so far I have not taken a class there with an instructor I didn’t like! Everyone is nice and makes you feel comfortable, the classes are challenging but also gives you modifications to make if necessary, and the studio has a great vibe.

Source: Google

★ 5

I am obsessed with Club Pilates! Mel, Courtney and Donnelly are extremely knowledgeable and make the classes unique, challenging and fun. I have made a wonderful group of friends here that I now call family. I am so glad I made the decision to take an hour (or two if I stack classes!) out of my day to focus on ME. I feel stronger and leaner than I ever have thanks to Club Pilates.

Source: Google

★ 5

There’s not enough positive things I can say about Club Pilates in Willoughby! I haven’t had a great history of sticking with a work out in the past and I just finished my 250th class (so that says a lot)!!! My instructors, Courtney and Melissa, are extremely knowledgeable, encouraging and fun! I feel strong, energized and have made some great friends along the way!

Source: Google

★ 1

The only thing I can say is BRING SOCKS WITH GRIPPERS! Nobody made me aware that you absolutely had to have socks with grip on the bottom or else you can’t participate in the class. They sell them at the studio for $23 per pair. As a stay at home mom of 3 small children, I almost never get time to myself. I got a babysitter, got myself ready, and headed to the class only to turn right back around because nobody at Club Pilates made me aware that I had to have specific socks. This was my first time ever going to pilates, so I had no idea that I would need the socks. The lady at the front desk told me that they tried to call and couldn’t leave a voicemail but I had gotten several texts from Club Pilates to schedule and confirm the class… I was very excited to try pilates but it seems like maybe this studio isn’t for me. If there’s anything you should take away from this review it’s to WEAR SOCKS WITH GRIPPERS or else they will make you turn right around and leave.

Source: Google

★ 2

Nice studio with good instructors. Unfortunately, I had to cancel my membership. I only purchased four classes per month, but I could never get into a class because they were all overloaded and the waitlist was most of the time 5 to 10 people waiting. Unlikely that I would ever get into a class. They did refund one month but not the other.

I agree with one of the other reviewers, those who have the unlimited membership can block out as many classes as they want, and only need to cancel them 12 hours before, and there was no additional charge. If you buy the package like I did for 4 classes in one month, if you wait list yourself in 4 classes, you cannot sign up for any others. Then, if you don’t get in the class, you have that credit, but you have to use it up by the end of the month. By the time you get past the first waitlisted class and you don’t get in, the rest of the courses for the month are full. Very unfortunate. The one month that I was able to get in a class, the instructor was ill and the class was canceled. I hope they fix this because I like the place, but they have obviously oversold memberships and aren’t thinking of those of us who just want a few classes per month.

Source: Google

★ 5

I've been taking pilates here for about a year now. The instructors are all wonderful and there are classes for every level of fitness. Yes, it is definitely expensive. But after years of trying different gyms or programs, I've finally found something that I like and want to continue after a few months.

Source: Google

★ 5

Very clean, modern studio/club! Very educated knowledgeable instructors!

Source: Google

★ 2

Did their intro class and liked the reformer flow a lot. They give you a pitch to buy class packages, however I have not been able to get into a class. 90% of the classes are full and the only option is to join a waitlist with 10 other people in front of you. Not sure why they are even accepting new clients when it seems like they don’t have the capacity.

Source: Google

★ 5

Source: Google

★ 3

Very nice club and the classes are good too. But unless you pay the $199 per month, good luck getting into a class spot. Elite members take all the spaces, 15 classes can be scheduled out, so you go on a wait list. Often times you get a notice 12 hours ahead of the class that you got a slot. But unless you're sitting around waiting for a class, you'll probably realize that you have made other plans by then. Only 10 slots available each class. I was gifted my classes and after they canceled the 2 remaining class credits twice, I asked for a partial refund with no response other than they have to check with corporate. No additional response.

Source: Google

★ 5

I love willoughby club Pilates! The staff is so great and the classes are amazing!! I have been a runner my whole life and club Pilates has really changed the monotony of my workouts for the best!!!

Source: Google

★ 1

So many things wrong....

1. I took a free intro class, i talked to 3 people in person for information and 1 person over the phone for information to make sure i knew what i was getting into. Not a single person, even the one that signed me up for classes told me that these classes were on auto pay and taken out automatically. So that was a fun suprise one day.

2. I asked 2 people specifically if the classes i paid for could roll over to the following weeks or months if i dont go every week since i have medical conditions that hold me back from exercising from time to time, both yes said no problem. Then i was charged for 4 classes, attended 1 class, then all my other credits i paid for to sign up for classes dissappeared.

3. After finding out points 1 and 2 the hard way, i decided this program is not for me and called to see if i could cancel and get refunded as at this point i had been charged about $230 for 1 class. I was told they dont refund.....so im SOL but they can cancle my account so that i would no longer be charged. I said fine, it is what it is but atleast we are done.....

4. About a day later i get an email from the manager saying that if i want to cancel i will be charged ANOTHER $100......to that would end up being $320 now that i paid to attend 1 whole pilates classes. I said fine whatever i just want to be done with this.

5. Then i get an email a couple weeks later saying my auto pay didnt go through so i would be charged a $20 late fee.......

The only thing i can think of to do now is cancel my card from the bank and get new which is extremely inconvenient but i am not sure how else to quit this place once and for all. Hope others have a good experience here because i sure didnt and never plan to set foot back in one again.

Source: Google

★ 5

Source: Google

★ 5

Everything about this studio is great. It’s a clean and beautiful environment to do your workout. The instructors are very knowledgeable and cater to all types of Pilates levels. All of the other staff members are so welcoming and positive. I’m so glad this studio opened so close to home.

Source: Google