★ 2

This place used to be a top notch gym in the area. Unfortunately, post remodel, it isn’t quite the bang for your buck anymore. It’s one of the few crunch locations I’ve been to that don’t have a sauna (or at least if it does they don’t advertise it), and it’s been very overpriced. A lot of the equipment gets locked away during the odd hours in the personal training room, and is unavailable for use. It doesn’t seem like they reorganize the weights very often either and it can get very difficult to find what you’re looking for.

The only plus is that the staff is polite.

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★ 5

Friendly and welcoming

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★ 4

I love the amount of cardio machines and free weights; I wish there were more cable machines and rack stations, as when it is crowded it’s hard to get on a station; and I wish when a machine went down broken, they were faster to repair the machine. However, the environment is amazingly accepting and friendly, and the staff is amazing.

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★ 5

Charlie is very knowledgeable, competent, and he challenges me which I appreciate. He has been in the industry for several years which increases my comfort level. His advice and guidance is important and always helpful.

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★ 3

Music is too loud. Can’t hear my own music

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★ 5

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★ 5

While membership fee is affordable with a welcoming atmosphere; I would like to see weights re-stacked after use. Also, the gym is lacking a movable de-cline benches, neck machine and weighted preacher curl machine. Thanks!!!

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★ 5

The best gym for the price. An entire wall of squat racks, more deadlift platforms than I've ever seen. Dozens of benches in the free weight area so I don't have to wait for one even during peak hours.

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★ 5

Thanks for a great workout, Stefanie! Really pleased with the activities you chose.

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★ 3

Too many cables that need fixed. They have been out of order for many weeks.

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★ 5

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★ 5

Caitlyn was very helpful and answered all my questions! I appreciated her taking the time to explain membership info, and giving us a tour of the facility!!

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★ 5

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★ 5

Great instructors led by Dinos. I have learned so much more as it relates to working out the body!! Dinos gets to know his clients, and instructs/teaches the perfect workout regiment that works for them. I appreciate it and it works for me! Thanks.

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★ 5

Great workout followed by tanning g and hydro massage. Staff is always friendly and attentive. Thanks!

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★ 5

Excellent

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★ 5

The best gym for prices, lots of equipments and trainers are very friendly.

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★ 5

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★ 5

Personal trainer that I worked with today named Mandy was very very pleasant, very knowledgeable. Very easy to discuss what my physical, mental and exercise goals are signed up today for a personal training 3-month program very clean locker rooms and gym area

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★ 5

🏋🏾‍♂️🏋🏾‍♂️🏋🏾‍♂️

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★ 5

Crunch is the place to be! Awesome establishment , awesome people , awesome results . The environment itself is a vibe . 1000% recommended !

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★ 5

Exceptional class with Melinda D-R - Friday full body workout- feeli by great for the rest of the day!

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★ 5

Dino and crew are great

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★ 5

Charlie is a great trainer. He helps zero in on where you need help.

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★ 5

Very friendly, welcoming atmosphere!

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★ 5

I don’t feel I look like 70 because of the trainer I have worked with at Crunch. Thank you Santana.

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★ 5

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★ 5

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★ 4

2025: They play music as if the whole
world, all of us, don't have headphones on. Constant 2000s rap droning behind whatever you're actually listening to from your phone. DMX ain't dead. He livas at Cwunch. oooh. yooo.
Also, too crowded and handles on the machines need replaced. All the machines.
Soulja boy. Now watch me yooouu

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★ 5

5/5.

Random observations worth sharing:
1. Culture (see below)
2. Members are overwhelmingly respectful. Don’t be surprised if a random stranger asks if you’d like to “work in.” Learn to accept their offer. Make a new friend.
3. The facility is clean, with plentiful, well-maintained equipment (something for everyone). If something needs attention, point it out; the staff is responsive.
4. Fair pricing, with multiple options based on your budget and interests + goals.
5. Great location, close to a whole bunch of post-workout calorie options. No shortage of parking.

Culture shapes countries, communities, companies. And in this case, (exercise) clubs. The staff shapes the culture at Crunch—Hilliard.

I’ve been a member since July, 2025. Since then, I’ve spent quality time distracting the staff from their regular duties. I feel I’ve gotten to know most of them well enough to walk their dogs if asked. I’m fond of them all.

I’ve spent my entire career in Corporate Talent Acquisition, with about 50% of those years dedicated to recruiting administration/operations professionals (people and process managers). I know what talent looks, sounds, and acts like.

Two All-Stars inhabit Crunch—Hilliard. Whomever hired these two should pat themselves on their back(s), and continue looking for ways to develop them.
* Cailey: positive, professional, dependable. Energizer Bunny work ethic. Advanced communication skills. Business savvy, with a strong understanding of the overall industry.
* Anthony: calming, dutiful. Helpful, with a “take ownership” attitude. Underrated sense of humor. Underrated gym stereo DJ skills as well.

These two are standout talents. If I was starting a new gym, they’d be my first two hires. And I've held memberships at all of Crunch's competitors, in 12 different states/

Keep up the good work, Team Crunch. Your members appreciate you.

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★ 5

DINOS IS ALWAYS UP!

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★ 5

Crunch offers a wide variety of fitness classes. They have a hit zone, extensive weight room for heavy lifting, a cardio room, and Hoist machines. I enjoy a variety of fitness options there as well as the hydromassage room. Thank you, Crunch, for being a friendly and reliable place to work out.

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★ 5

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★ 4

Charlie is an excellent trainer. Denos is also excellent. Andrew ais also great.
I am not yet enjoying the new set up. The gym is very crowded with all of the additional equipment. I don’t care for working out within one foot of other people. I anticipate that it will be much harder to keep clean.

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★ 4

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★ 2

The facilities are good, and the atmosphere is great. Nobody judges you or bothers you, in general everything is good for the price, the only problem I can see is in the showers. They need a cleaning worker, or if they have one I have never seen.. one of 4 times a week I go, 3 times the drains are clogged, and they fill with water like mini-swimming pools, the showers smell strange, and many times you find hair, toilet paper clogging the drains, pass the report and they repair it the next day, but on the third day the water drainage is blocked again, only Because of the hygiene of the showers, my visit is like "ok"

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★ 2

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★ 1

When I signed up they said nothing about a contractual "annual committment" and I never signed such a thing. When I tried to cancel my monthly membership they wouldn't let me and claimed I was on an annual contract (lied to my face) and refused to cancel. I had my banks for both credit cards they had block them from charging me and they somehow got around that. It was also a shitty gym in general, one of their person trainers tried to make me think I was fat and needed to "tone up" by buying their way overpriced personal training package. I am in the low to normal bmi for my height. It was always dirty, the sanitizing wipes were often out, the music was awful and ridiculously loud, and half the bikes don't even work. Pure scam artists, don't fall for it!!!

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★ 5

Chris—always a bundle of energy and makes sure you are doing the exercises properly— makes sweating fun!

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★ 4

Good gym, lots of equipment, would not recommend going around 4/5pm.

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★ 4

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★ 5

I want to thank the woman who helped me with the app. The visit itself was what I needed. Crunch Fitness is Rocking and a Rolling!

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★ 4

The music is way too loud and the bathrooms are never clean, other then that the staff is friendly and theres lots of well maintained equipment to use.

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★ 5

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★ 2

Associates not paying attention at the main counter, leaned up playing in their cell phones or on personal calls not paying attention to any thing. Its hit and miss when this is happening. Its understandable the everyone has a life outside of work, but atleast still pay attention to your surroundings.

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★ 3

For several weeks now, there have been several bulbs out in the tanning beds, which have not had their bulbs changed out in several months.

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★ 5

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★ 5

The gym is great. But the entire staff, both new and experienced, are always friendly, professional and helpful. That goes a long way.

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★ 4

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★ 5

Kevin gave me an excellent walkthrough the Crunch Fitness facility.

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★ 5

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★ 5

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★ 5

Glad the red light machine is fixed.
Stephanie is a fantastic trainer, very knowledgeable and so helpful.

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★ 2

You get two stars only for the amount and variety of machines and weights. Otherwise, this place is filthy. The women's locker room is awful. The sanitary bins are rarely changed, the floors are visibly dirty, one time I found a shower head on the floor, maybe there's a trash can, maybe there isn't?, and don't forget everyone's favorite game: which dispenser ACTUALLY has soap in it. I have actually offered to clean it myself, but no.

I have made at least 10 different requests over the span of 5 months that the handicap shower be repaired so pretty confident that'll never happen. The entire franchise also has ONE SINGULAR MAINTENANCE PERSON. Who lives in MICHIGAN?!? One of the rowing machines upstairs has had broken foot straps for almost two years. How do I know? I chatted with a lovely woman who was just getting back in the gym after battling cancer for a year. We laughed because the straps were broken before she had been diagnosed with cancer and they're still broken to this day.

There's pretty much always something broken and besides the patrons (hopefully) cleaning after the machines after use, I've seen staff clean three whole times. Don't get me wrong, the staff are lovely people, I just don't understand how ownership could possibly feel okay about creating an absolute cesspool. That's one way to show pride in your business, I guess?

Also, there's literally no handicap parking. There are handicap spots in front of United Art and Education though 🤡👍

As the kids are saying: The math simply isn't mathing. Feels like a calculated decision, and oh boy, buddy, I think you might be bad at math.

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★ 5

Great this time!

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★ 5

The trainers really care about your goals. The staff is professional, friendly and very approachable. It is very clean, sanitized and well organized. I feel I am among friends when I attend. All body shapes and sizes and ethnicities are always welcome. Good things often happen when I go workout. The energy of other people there is very motivating to me to keep trying to improve my workouts. I have attended a few years and the updates are great. I like it ALOT there. 🙂 Thank you for making it a positive non-judgmental environment through the staff and environment.

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★ 5

Love the Zumba class with Stephanie! She is so energetic, fast paced and includes the best and current dance moves and songs! Love her class!

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★ 4

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★ 5

I workout with Mandy every Thursday and she’s fantastic! The whole staff is so friendly & always very helpful. Special shout out to Anthony!

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★ 1

I signed up for a summer gym membership while home from school. I asked a front desk worker to help me sign up, but he brushed me off and told me to do it online. The online contract was pages long, and like many people, I assumed I was signing up for a simple month-to-month base plan.
When I went to cancel after summer, I was told I’d signed a 12-month contract and would have to pay $90 just to cancel early — plus I was charged an annual fee, even though I only used the gym for a few months.
The whole process felt intentionally unclear. I wish the staff had been more helpful and the contract terms were clearly highlighted. This was a frustrating and disappointing experience overall.

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★ 5

Well equipped gym and reasonably priced in this economu

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★ 5

Excellent staff.. Always going above and beyond to answer questions and provide guidance. The classes will drive you to push yourself.
The trainers: Mandy, Melinda, Stephanie and the guys: Dinos, Austin, Dillon and Charlie ( I might have missed a couple in there lol, don't know everyone's names) are SUPER fantastic.
When you see them in the gym, you can just ask a question about form, different techniques to hit different areas and they will guide you without hesitation.
I look at this gym as a community, pushing and supporting each other.

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★ 5

Love the fitness instructors and personal trainer at this gym. There is something g here for everybody! Stephanie is my favorite teacher. She is so upbeat and knowledgeable about the body. Dinos is so knowledgeable, his information has been more valuable than what I’ve been able to glean from a physical therapist…want to achieve a goal—any goal, a press handstand, these two can tell you how to get there.

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★ 5

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★ 5

Charlie is a great trainer. He always challenges me. He also gets most of my jokes.

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★ 1

I would not like to lodge a complaint.

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★ 5

Working with Ally Hawkins has been one of the most empowering and rewarding decisions I’ve ever made for my health and well-being. From day one, they created an environment that felt safe, supportive, and judgment-free — something that’s incredibly important, especially if you’re just starting out or returning after time away from training.

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★ 5

Crunch Fitness is an awesome gym! Clean and inviting, with friendly and helpful staff. Trainers are available for all fitness levels and do a great job in helping you achieve your goals. I would recommend Crunch Fitness for anyone!

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★ 5

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★ 5

This is a great place to get in a workout. There are a number of different machines to choose from. There are plenty of free weights areas also to choose from. Sometimes it can be busy to where you may have a small wait if you’re after something particular BUT that does also mean that their business is going well which means that they are not going anywhere soon. That’s very good news for me and my family because it’s location is great for all of us to go to.. The trainers all seem to be nice people and the shop is usually kept pretty clean .

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★ 5

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★ 4

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★ 5

I had a great experience at this gym! There’s a great mix of equipment, and towards the end of my time I had a billing issue that Crunch resolved with great customer service. If you’re looking for an affordable value in the Hilliard area, I highly recommend!

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★ 1

I was a gym member for less than a month, and my experience was incredibly frustrating. After signing up, I could not access my account due to an incorrect email, which the franchise claimed was a corporate issue. After waiting a week without resolution, I canceled my membership and returned to my home gym. I never used the facility, but was still charged an annual fee for a membership I didn’t access or could access.

The general manager understood the situation and promised to refund me, but instead, I was inadvertently charged twice. I recognized that this was a mistake. When I disputed the charges, Crunch Fitness (corporate, not the lovely people at the Hilliard franchise) contested them, despite the fact that I had never used their facilities. The management team assured me that I would receive my money back. This situation requires urgent attention. It's not about the contract, MR. Big Corporate, it's about what you said you would do, that you didn't do. Nothing worse than going against your word. If you stand behind being a gym, stop the predatory contracts. It's not about the money it's about integrity.

I want to add that the management team did nothing wrong at the store level. If this issue gets resolved, I will turn my one star into a five-star. If you're reading this review months later, they didn't take care of me.

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★ 3

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★ 5

Very solid time! Front desk staff was fantastic (even joked about how bad Pittsburgh sports have gotten) everything was clean and the equipment was clean! This was my second time coming here whenever I am in town. Will be back!

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★ 5

Impressed with how kind the staff is

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★ 5

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★ 5

Everything is tidy and very clean.

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★ 5

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★ 5

Good positive staff great workout environment

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★ 5

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★ 5

Dex is an absolutely amazing Personal Trainer! Without a doubt 100% a major business multiplier! #FlexwithDex

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★ 5

Lou was amazing, as he always is.

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★ 5

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★ 5

Love the spot! Open till midnight, helps a lot. Honestly never that busy unless it's immediately after work,

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★ 5

Lou is awesome, all the staff is great and knowledgeable. Nice clean gym.

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★ 5

Dylan is very knowledgeable and is helping me to recover from sports injuries.

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★ 5

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★ 4

I am sometimes amazed at the value you get for the price here. With the premium membership ($30/mo I think) you get unlimited classes. The extra amenities are nice too. The bathrooms are often a little run down. This is where I gave to take off an STAR. And there’s a hidden yearly FEE But that brings me back to reality on the price.
Chris’ Tues 9:30 class is a favorite, thanks Chris! I look forward to getting more involved with the classes so I can reach my goals faster

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★ 5

This is a pretty good gym its just super busy , but definitely better than ymca and planet fitness in my opinion. Staff is nice and everyone is minding their business getting their grind on. Not to mention its only $12 a month for a basic membership and a pulp smoothie inside/connected to the gym💁‍♀️

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★ 5

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★ 4

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★ 2

majority of the staff is very friendly and there are good machines. equipment is a little close together so you’re kind of working on top of everyone else.

there’s one personal trainer who is petty about bags on the floor. it seems incredibly petty since the reason we can’t have bags is because the equipment is so close which is crunch’s fault. (they keep blaming weird stuff too like the fire dept and the potential for something dangerous to be in the bag??? i think the fire department would be more concerned with the amount of people allowed in spaces at one time, but they don’t seem to care about capacity)

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★ 5

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★ 5

Charlie is wonderful. He has helped me with the pain I was having in the middle of my back. His knowledge of the human body is so
Helpful and he knows how to help relieve pain!

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★ 2

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★ 2

multiple equipment is broken.

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★ 5

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★ 5

I joined this gym so I could take their zumba classes. Arlia's schedule works with mine. I have taken zumba classes off and on over the years and she is my favorite instructor. However, every instructor I learn from and enjoy but I love the music and movements she pairs together. She ends every class telling not only her own zumba schedule but the other zumba instructor's offerings at Crunch. She does an excellent job-Thank you so very much!

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★ 5

I love this gym! Cruch Fitness
There are always plenty of tools to work out. I don't have to wait for others to finish before starting my workout. The staff is very friendly, as are the trainers.

Les recomiendo este gimnasio Cruch fitness

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★ 5

Kevin was very helpful and friendly! I am looking forward to start working out here.

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★ 2

The music speaker is excessively loud and as a result I could not hear my personal headphones.

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★ 5

I've been attending Crunch fitness for the last few months with the intention of getting back in shape, but it wound up being more than that. It's a community of like-minded individuals in a setting that could be considered meditative on a physical level. Not once have I felt out of place, judged, or looked down upon from they other members, mainly because we are all sharing a common motivation.

The members are a plus, but honestly the fitness coaches and staff are what make Crunch fitness a home away from home. They always greet me when walking in and are willing to converse if time permits. They truly show an interest in your progress and provide that extra nudge if requested.

First week I was in there, I had already felt as if I'd been there for years. Had a great session with a fitness coach by the name of Dinos, who showed me alternative ways to get the same workout from an occupied machine. I also have to give Dinos a shout out for yesterday. Working construction and lifting strained my upper back, so when I asked him about the hydro massage, he stopped what he was doing and helped me set it up. Thinking I was done after that 10 minutes of bliss, he then took additional time to work my upper back using a Gua Sha tool relieving all the tension and pain I had. I was able to work today pain free and it truly is because one person went the extra mile who truly cares about his members. Like I said, all the staff is awesome, but Dinos hooked me up yesterday, and it needs to be acknowledged.

So, if you are looking for a place to begin your new routine or just trying to find the perfect combination of companionship, classes, and top of the line equipment, then Crunch is your place.

Time is not so important, as making time count. No better time, than now.

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★ 5

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★ 5

I love Crunch BUT I liked it way better before the recent renovation. Can you please lease more space in the plaza?? The group fitness room is WAY TOO SMALL NOW! And there is no air circulation in the room; no fans, etc.! There is a huge following for the group fitness classes, but we definitely got the short end of the stick when things were switched around. Please expand or do something different for your loyal followers! 💕

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★ 5

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★ 5

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★ 3

Gym needs a major deep cleaning. And regular cleaning and maintenance.

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★ 5

Great classes and gym! Ellen, Stephanie, Andrea, Cara, Melinda and Dominique are wonderful! Their classes have good mix and good music.
Would like to see it cleaned better.

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★ 4

Great gym for the monthly cost. Mary rocks Saturday spin class!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

I’ve been coming here for years, and have always had a fantastic experience with the staff and culture.

Dinos in particular is a true expert in his field. Had some ankle and mobility areas I wanted to become more proficient in - he took me in for 50 minutes and trained me on the techniques he uses. Absolutely satisfied with the results from only one session, thank you kindly Dinos.

5/5 recommend the gym, the trainers, and the amenities ✅

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★ 5

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★ 5

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★ 1

Cancelled my membership after 2 weeks, an employee made an unnecessary comment regarding my skin color. Went to cancel and mentioned the reasoning, the employee had no concern nor informed me I would still be charged an annual fee 3 weeks later.

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★ 5

Friendliest AND most professional gym in the city.

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★ 5

Wanted to try a new my in the area. Relocated and I’ve been looking for a new gym and this spot had every piece of equipment I want a gym to have

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★ 4

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★ 5

I’ve been coming to Crunch for about a year and I love it! Staff is wonderful also. Today I was looking for a specific equipment and Dino noticed and went and found the piece for me to use which made my workout even better. Thank you!

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★ 5

This is my favorite gym of all times.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Love my Zumba classes! Wonderful instructors!!

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★ 5

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★ 5

Christian's dance class is a lot of fun, I hope it'll continue on Thursdays this summer!

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★ 1

I had an extremely negative at this gym, they are not accommodating
- They don’t regularly restock wipes to clean equipment but will be standing at the front on their phone
- The gym equipment was moved around and no one likes it, it’s claustrophobic & inconvenient
- My car was broken into window totally busted & they don’t have cameras on their building
- They won’t turn the air down when people are hot & it’s humid in the gym
I will never be back & will warn people & never recommend this gym, my friends that go here will also be cancelling their membership

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★ 5

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★ 5

Young man at Registration desk was efficient and friendly, answering my mAny questions.

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★ 5

Everyone there is incredible. I can’t wait to train with Mandy.

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★ 2

Fix calf machine pls ftlog

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★ 2

Equipment is just fine however this place is DIRTY. Can’t sent something down without a cloud of dust and build up everywhere. They also just added more equipment so there is barely any room between machines. Fitness classes are really good and they have great trainers. I think it’s okay for the price but the place is always packed. They need more space and better cleaning especially in the locker rooms.

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★ 5

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★ 5

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★ 5

Clean, friendly staff, state of the art equipment. I love it here! Kevin is an awesome Manager and Dinos and his training staff are always there if I have a question about form or nutrition. They are informative and always smiling and making everyone feel comfortable and they are all approachable! I love Crunch Hilliard!!

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★ 5

I enjoy the classes they offer

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★ 5

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★ 4

Great place to work out. the atmosphere is amazing the staff is incredible and goes above and beyond their super welcoming in a gentle way, I see them constantly giving tours which I really haven’t seen anywhere else. I will say that gym is ALWAYS packed it’s crazy!!!…. but such a good place to be apart of……I can’t say enough about the staff they always greet me kindly and say have a good day which isn’t huge but on the rough days it’s massive to me

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★ 5

This is great facility! So much equipment and everything is organized.

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★ 3

The locker room area could use some attention.( clean better)

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

I have tried to cancel, having moved 2500 miles away, but they want a certified letter.

I've offered to send my CA driver's license to no avail.

Guys, there are modern ways to do this. Next you'll be asking for a fax.

Please just let it go. I have a new gym.

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★ 5

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★ 2

One off the rowing Machine’s foot straps has been broken for months and needs replaced. The rowing machines need updated and could use an additional machine

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★ 5

Friendly, clean facility. They have remodeled since I was there last. The layout is much better

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★ 5

Excelente ambiente, instalaciones muy limpias y buena música

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★ 5

Started working out with a PT for the first time. I was paired up with Dylan who is extremely motivating and continues to push me to get stronger & better with every visit. He is fantastic & i highly recommend him!

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★ 5

I was able to hit all the machines and free weights. Everyone is friendly. The facility is great. Clean locker room, clean workout area.

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★ 5

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★ 5

I really appreciate Tyson’s support and coaching with my fitness and health journey. He’s very knowledgeable and so supportive.

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★ 5

Great equipment and cardio area. Andrew Sabatino is an excellent personal trainer! Very knowledgeable and motivating.

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★ 4

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★ 5

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★ 4

Lots of weed smells in there last night. Not a good look.

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★ 5

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★ 5

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★ 4

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★ 2

The staff is great (that's why it's 2 stars and not one), but I don't even want to go anymore because of the remodel. Everything is too crowded now.

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★ 5

Love Crunch my experience was outstanding the front desk members are amazing! Hunter was truly helpful couldn't be more happier!!!

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★ 2

This gym is not what it used to be there are so many machines that are out of order and more than half of the elliptical machines have been out of order for a few months. Maybe it’s time to switch gyms 🤦🏾‍♂️ I love this place but it seems to be moving in the wrong direction.

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★ 5

very open and spacious. i love the environment!!!!

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★ 5

In from out of town and was looking for a place to get a workout in. Have visited other Crunch locations previously so I checked this location out.

Staff was friendly and provided me with a free one day pass (I head home this afternoon). Staff was friendly and helpful. Gym was clean with plenty of equipment. Didn’t have to wait around for a rack or dumbbells. Great location.

Thanks for helping me get my workout in today.

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★ 5

Great people and literally everything you need for whatever your fitness goal may be

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★ 2

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★ 5

Visited crunch yesterday! It was super clean and set up well, the desk members did a good job helping me sign in for the day. Moving away and coming back for a free day was awesome!! Thank you

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★ 1

The restrooms are always out of toilet paper, the showers are disgusting and the lockers are dirty. The shower drains are also consistently clogged. They reset the equipment on the floor and now it’s way too crowded. The aisles to walk to access the dirty locker rooms and group fit are so narrow they can’t pass life safety. Egress pathways must be 44” clear minimum. Make the gym safe and figure out how to clean it on a regular basis.

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★ 4

Great .. except ellipticals need maintenance..please and many cables are broken... please fix ellipticals...and cables..... PLEASE

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★ 4

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★ 1

Came in as a guest and they lost my ID.
Gym itself was decent, a bit dusty and overcrowded. Cardio machines are in a corner that makes it feel a bit asphyxiating.
They do have a window connected to a smoothie store which I thought was cool.

Alright for the price. However, evening crew was far from helpful at helping me find the ID they lost. Not sure if they gave it to someone else but they were unbothered and annoyed for even asking. I called in again in the morning and they were much nicer and helpful… Im still ID less. Maybe don’t keep it if you cant store it adequately? If you really need to keep the information scan it like any other gym.
Now I have to pay $30 to get my ID replace and moreover, im getting identity theft notifications right after this incident? Not sure if it’s connected but its definitely frustrating.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

I wish the treadmills, bikes and elliptical were back downstairs. I had hoped they were going to move them down.

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★ 2

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★ 5

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★ 5

Love that I found Mindy at Crunch in Hilliard. Her classes are so fun and the perfect work out for older folks who don't want to stop exercising just because of extra years. She's motivating, upbeat and really good at offering modifications to avoid aggravating existing issues. And her music is great!! Always leave feeling so grateful to have spent time in class with Mindy and other women who have become friends.

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★ 4

It can be a bit crowded now with all the extra equipment and fighting to share machines, but I absolutely love the staff . Especially Christian and Charles 😌 it’s always nice to come into a welcoming place and see a familiar face

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★ 5

صاله رياضة جيدة جدآ

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★ 5

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★ 5

I always leave with a smile on my face. Dino is a great asset to your club.

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★ 1

My car got broken into while working out.

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★ 5

This was my first visit at Crunch fitness. The atmosphere was inviting and everyone seemed friendly and welcoming. I had great time in my Zumba class it has been a long time since I did Zumba but I had blast and the instructor was excellent and helpful in having us catch the movement!!

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★ 5

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★ 1

Pathetic excuse of a gym, and an absolute scam. The layout makes absolutely no sense, whoever designed the floor layout clearly doesn’t know what they’re doing. Horrible space management, the middle room is a mosh pit of people and equipment without structure, and the next room over is completely empty floor space, and they’re constantly playing horrible annoying disco music.

Crunch fitness has you sign plenty of documentations when initially signing up that make it impossible to cancel. It took me 4 attempts of going in person to cancel a membership before I was finally able to cancel, and once I did, they pulled out the paper work that I previously signed showing they’re allowed to continue charging me for another 30 days. This is not a gym, this is a marketing scam with the intent to only have 20% of members actually come into the gym.

Stick to a local gym. One where they actually care about their members and provide them with the best environment possible. I switched to metro fitness and absolutely love it. I truly believe everyone should go there instead! If you haven’t signed up yet and are seeing this, I heavily recommend not signing up, as this will save you tons of time, headache, and money.

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★ 1

Machines are poorly placed, way too many squat racks for as little real estate as they have. Way over crowded. Yeah I think Ill pass

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★ 5

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★ 4

Went in to cancel, they didn’t let me cancel for system being down but people were scanning in. So I was told to contact the general manager for help via email. The only thing he said was to come in to cancel. I told him that u was unable to do so since the system was down. Now a few days later I have to come hours away since he is refusing to cancel my account even though I’ve given all of my information.

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★ 4

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★ 5

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