★ 5

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★ 5

Great staff
Good place to work out!
Cody and crew are very inviting

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★ 5

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★ 5

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★ 5

Excellent gym facility with friendly and knowledgeable staff. Gym is clean and very well organized.

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★ 5

Love that I can go in at any time and get what I need cardio wise.

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★ 4

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★ 5

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★ 5

I love crunch / gym is always clean / staff is always friendly & I don’t see a high turn over of staff so they must treat their employees well

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★ 5

There is always a smiling face and a pleasant person, male or female, attached to it when I enter the gym. Plus the place is always clean. Finally, it's less than 2 miles from my house, which makes it really easy.

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★ 3

More 10, 5, 2.5 lb plates please

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★ 5

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★ 5

I love Crunch Fitness - Mason! I’m greeted in a friendly manner every time I enter, which sets the tone for a positive workout. Joey, my trainer is AWESOME! He challenges me and encourages me throughout my workout. The facility is always clean and the equipment is in great condition. I’m happy that Crunch Fitness - Mason is in my life.

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★ 5

Perfect place to workout

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★ 5

My trainer Joey, knows just the right amount to push and stretch me to meet my goals!!

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★ 5

Love to attend Janice classes!

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★ 5

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★ 5

The staff is always friendly. Great atmosphere. I love coming here.

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★ 2

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★ 5

My husband and I have been training with Morgan at Crunch, and we are very impressed with Morgan. Morgan is energetic, pays attention to details. She customizes every session with our goals in mind and always keeps our interests and progress as her top priority. Her positive energy and professionalism make every workout both enjoyable and effective. Highly recommend her to anyone looking for a dedicated and skilled personal trainer!

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★ 5

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★ 5

Doing personal training with Sid two days a week!! Trust the process!

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★ 5

This place is like my second home they are truly awesome and the equipment is always up to par. Can't wait to go back tomorrow.

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★ 5

PT Steven is the best! So knowledgeable about fitness and has great ability to push you safely and confidently!

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★ 5

I am so glad they made the decision to show sports instead of the news; it is exhausting and infuriating having to watch Fox “News” propaganda while I work out.

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★ 5

First time to go in the morning, and it was nice. I usually go after work in the afternoon. Less crowded in the A M. Had a great workout.
Bathrooms were not clean, overflowing garbage.

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★ 5

Walked in on a great deal, and the front desk worker named Austin was very helpful, and polite. Had a great first workout!

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★ 5

Solid gym. Ali is mega helpful.

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★ 5

Friendly associates. Not too crowded.

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★ 4

Would give all stars but lately the restrooms have not been all that clean. But not really too dirty either.

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★ 5

Im from Charleston SC at the trolly road Crunch, in town for the weekend for a wedding. I came to this location because it was closest to the hotel. When I entered I was greeted by Casey. Casey was very professional and friendly with great customer service! I spoke with Casey again during my workout, and ive never met a part time employee that truly enjoys working at the place they are part time! The gym is clean, inviting and plenty of equipment! Great place to work out even if its only for a couple of days!!

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★ 5

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★ 4

The crunch morning team, Doug and Maddy are always Great to interact with. If anything needs attention they take care of it immediately.
I see them working all the time to keep the gym clean and cleaning supplies full.
They are professional and make the gym welcoming.
Recently I have noticed that the showers in the men's locker room have not been as clean as they were over the summer.

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★ 5

Just joined, so far no issues, and the facility was clean and in good order.

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★ 5

Love the improvements. Your staff is great, so friendly and always so nice.

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★ 5

The bath room is stunky ew bad bad Stuky

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★ 5

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★ 5

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★ 5

Coming up on 1 year membership at Crunch and I have been satisfied with the equipment, the cleanliness, membership price, and the helpful staff. Good hours for my schedule and I never have a problem getting a full workout in due to crowds in the mornings and weekends. I can’t speak to after work crowd on weekdays. Also the other members are typical respectful in my experience.

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★ 5

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★ 5

Been working with Caden now for a few months and have only seen massive transformation!! Thank you for brother for all of your dedication and attentiveness towards my Fitness and healing Journey!

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★ 5

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★ 5

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★ 2

Its too small of a gym. It gets crowded very fast.

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★ 4

One of my favorite things about this gym is Laura R. who teaches SYTYCD. I honestly wish there were more of these classes at other Crunch locations. The music and choreography are so much more fun and current compared to a lot of the other dance fitness classes.

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★ 5

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★ 1

Do not get a membership here unless you want stuck in a trap you can’t get out of.

Sincerely,

someone who moves locations for work and they screw me over regardless of location because I’m not at home location regardless of gym status

Find a local gym

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★ 5

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★ 5

The staff is always so wonderful! It is clean and the PT staff is amazing! So helpful and I’ve been able to hit my goals!

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★ 5

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★ 5

Ali and Megan helped me a lot and answered all of my questions about getting started and even helped me get started with the free trial! It was awesome :)

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★ 5

I came to this Crunch with the mentality of getting into the best shape of my life. Steven has been a tremendous help.

I love that guy and I’m excited to keep working with him. He always has something positive to say even when the days are a little rough. He pushes me past my limits and is to talk to. His intelligence is through the roof emotionally, spiritually, and mentally. I can say so many things about that dude. Coolest guy I’ve ever met.

Other trainers here are cool as hell too. Everyone smiles or gives you the universal head nod. They’re the epitome of peak physical shape. Just looking at these guys gives me motivation.

This place is insane and will give you the energy you need to lift beyond failure.

Would Highly recommend if you’re trying to change your life. 100/10.

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★ 5

Great facility, friendly staff and knowledgeable trainers! Anyone looking to make progress I'd highly recommend the Mason location and personal training!

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★ 1

The gym is fine, but the people crunch considers trainers are rude and incompetent.

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★ 4

As a visiting member from Texas I stopped by to do a one hour work out. Glad to find a Crunch fitness in Mason Ohio. This unit was about 1/2 the size of my regular facility. The greeters were friendly and polite. The facility was clean and lightly attended most likely because it was a Saturday afternoon. I prefer the smaller crowd to get quicker access to the stations. Everything worked properly an I was able to complete my intended tasks. I think the lighting was a little dim but otherwise all was good and as expected.

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★ 2

Joined bc i thought it’d be better than Planet fitness as far as equipment. The gym is pretty small and crowded. I have been 3 times, all 3 times when attempting to stretch/warm up I have been told to move because there is a class.. doesn’t make sense that the ONE are big enough for stretching is restricted to people who PAY TO USE IT.

The bathroom is also gross.

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★ 5

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★ 5

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★ 5

So far so good!

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★ 5

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★ 5

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★ 4

The people working there were great! Service as always was exemplary. However I tried using TWO of rhe bicycles, one reclining (which I gave up to a woman so she could exercise next to her husband) and an upright that did not work.and the seat in the one I used was worn away.. I haven’t been to this location for awhile and it makes me wonder if it’s going downhill?

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★ 5

Great people but the soap dispensers need to be replaced.

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★ 5

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★ 2

I’ve been going to this crunch for over a year and a half after they moved the equipment around a few months ago at this location is when things started to downhill. This gym is now packed with equipment is hard to move around with everything so close together. They also have workout classes on the turf area at the busiest time of the day (after work hours) at that time no one can use the turf and if you do the instructors will tell you to move. That leaves you no place to stretch or warm up. I’m not sure why don’t just have work out classes strictly in the workout room they have. Honestly this location needs more space or things need to be removed. The staff is pretty nice and it’s clean which is the only upside.

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★ 3

Crunch needs to open before 5:00 am during weekdays Several pieces of equipment are out of service

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★ 5

Friendly...fun...clean ...

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★ 4

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★ 5

The fitness equipments had a variety and it is a large open space to do your workout. Good pricing points.

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★ 5

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★ 3

Nice people and gym, no hot water in the showers though

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★ 5

I love the hydro massage bed and chair. The class I took was it just the right pace!

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★ 2

i don’t understand why classes are going on at the same time the mats are closed for classes only. There is no room in the gym for me to use an exercise ball or do my own floor exercises since i’m not allowed in either area during classes. These times should be scattered so i can use these areas especially since it is after work hours

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★ 5

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★ 5

The staff here is the best part of the gym ! The gym and equipment are extremely clean and we'll maintained.

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★ 5

Did my work out then left. Music is loud in the exercise room.

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★ 2

D links are always going missing and it's really annoying

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★ 5

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★ 5

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★ 5

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★ 5

Cody at the Mason location was very helpful and explained everything to me.

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★ 5

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★ 4

I like working out at Crunch. Hoyst bicep curl machine has been broken for months. Please fix it.

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★ 5

Taryn (personal trainer) is amazing and designs a routine that fits my fitness goals every week! For cardio I love the Zumba classes, especially with Judie.

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★ 5

The gym is always clean, there's always a good atmosphere, everyone is very kind and respectful, I've never had to wait for a machine, equipment at good condition, if some broken they repair quickly

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★ 5

I just recently signed up about a month ago, I really enjoy the atmosphere and the range of equipment too. The staff is welcoming and the selection of pre and post workout products is great as well.

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★ 5

I love the massage room to warm up and stretch my lower back after running!

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★ 5

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★ 5

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★ 5

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★ 5

Love the experience and the machines

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★ 3

Tried 3 treadmills before I found one that works. Other than that I’m happy with the gym

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★ 5

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★ 5

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★ 4

I really enjoyed it! I didn’t feel judged or like I could drop my weights! I plan on coming back!

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★ 4

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★ 5

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★ 5

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★ 5

Crunch has been an absolute staple in maintaining a healthy lifestyle. The staff is welcoming and friendly, they are always eager to help out and teach new techniques for training. If you are new or experienced to weightlifting, this gym is amazing for both.

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★ 5

I always enjoy my visits to Crunch. The staff is friendly and the equipment is easy to use.

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★ 5

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★ 1

They make it nearly impossible to cancel a membership. Then after you cancel they still charge you for another month. Scammers

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★ 5

Austin does a amazing work !

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★ 5

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★ 5

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★ 5

Austin is always polite, helpful, professional and just plain nice to be around. One of the TV’s were froze up and he persevered and got it moving again. My husband and I both feel he is an asset to Crunch.

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★ 5

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★ 5

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★ 5

I recently had the opportunity to train with Coach Caden and it has been an incredible experience! From our first session, Caden's enthusiasm for fitness and dedication to helping his clients achieve their goals shone through.

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★ 4

I love the new set up of the gym equipment. Everything flows no matter what routine I have planned. The staff keeps the entire building clean from bathrooms to the exercise areas !

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★ 5

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★ 4

I'm enjoying the recent changes to the layout and equipment. Thank you. It seems that the equipment is still needing some repair though. I see a lot of people slamming the cable weights, which I'm sure takes a toll on them. Cleanliness is still an area of opportunity. The mirrors are hazy. And please put paper towels somewhere to be accessed. The mens locker room would preferred for the paper towels. Lastly, if the trainers in the HIIT could keep their music to a reasonable level, that would be great. Not all trainers have it too loud, but enough do. I don't mind loud music, but when it's penetrating noise canceling ear buds, or making it to where you cannot hear your workout partner, it's excessive. I know these are small things, but would overall make it a better place. Thank you!

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★ 5

I've been working with my personal trainer Caden for a couple months and it has been a great experience here. He is incredibly knowledgeable and motivating and the facilities at Crunch are top notch. I would absolutely recommend that if anyone is looking for some guidance in their fitness journey that they should check out Caden at Crunch Mason.

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★ 5

Caden is the best!! This is a great gym overall!

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★ 5

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★ 5

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★ 5

Caden is a great trainer who gets to know his clients and helps them with their needs!

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★ 1

The equipment is too close now. It is Sunday morning, they open at 7:00am…it is 7:17, a parking lot full of ppl and we are all waiting for the person to show up. This is not an isolated event. I come early because they have pushed membership so much that it is like waiting in line at KI for a ride after work hours, way too crowded. The 24/7 gyms are starting to look good.

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★ 5

Great gym! Caden is an amazing personal trainer!

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★ 5

Taryn is absolutely wonderful!

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★ 5

I have been training with Steven for about 2 months and he has really been amazing! He’s very supportive of you, makes sure you’re being safe while lifting, and just has an all together positive attitude. If you go to Crunch in Mason I would recommend him!!

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★ 5

I have been working with Caden since early April to get into better shape and lose some weight before my son's wedding in October. Caden has been PHENOMENAL! Still very early in my journey, but I am already feeling fitter and have lost rough six pounds. Caden does a great job pushing me while showing incredible patience. I appreciate that he is ready and prepared for each session and wants to get right to the workout! Very excited to see the results after a few more months!

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★ 5

I recently started my personal training sessions here and I love it! Steven my trainer is the best! Super knowledgeable and super fun to workout with. I’ve gotten great results and he’s always very encouraging! The rest of the trainers are also great!

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★ 5

Caden is literally the best. So thoughtful & always encouraging! It’s clear that he enjoys what he does and truly cares about the well being of his clients!!

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★ 5

Caden is a great trainer!

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★ 5

Caden is my personal trainer. I have become underweight and lost motivation to go to the gym due to a struggle with mental health. He has been super understanding and friendly and his motivation has done wonders for my self esteem. Thank you Caden <3

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★ 5

Caden is awesome! So are all the other trainers and staff! Clean place and nice amenities!

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★ 5

Been going to Crunch since 2018. Currently trying with Caden. He has been awsome. Tailoring my training to increase core strength and developing more swing speed in my golf swing.

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★ 5

I’ve been at Crunch for about 4 months. I’m older so it was a bit intimidating to start at a new gym, but from day 1, all the front desk staff and the trainers have made me feel very comfortable. I am doing personal training with Caden and he is great! My training sessions have a lot of variety which I love and he is very encouraging. I am seeing some really good results and he challenges me every session. I highly recommend Caden if you are looking for a personal trainer and the Crunch in Mason!

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★ 5

Caden is an awesome personal trainer and is a joy to work with. So glad we were able to work with him. Great staff here, and gym.

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★ 5

Our PT Caden is such a good match to be placed with. Highly recommend ! We stay on track, he pushes us, and we always have a good time

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★ 5

Gym is very clean, very nice and modern equipment as well. Jadin Barnett was a huge help at the desk and greets me kindly always. Only thing is the gym can be busy but if you go at certain times you can avoid the rush. Definitely recommend to any of my friends that are starting to go to the gym.

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★ 5

One of the best gyms in the Cincinnati area! Cody is very friendly and knowledgeable. He’s an incredible personal trainer and I couldn’t be more thankful for his guidance!

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★ 5

Great experience so far in Mason Crunch. I’ve been feeling very out of my element and not comfortable but Taryn has given me great tools and building my gym girl confidence!

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★ 5

Been going to the gym for a few weeks great staff Jadin was very helpful with the sign up.

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★ 5

Great gym, and great trainer options available. I have been working with Jonah and he does an amazing job of tailoring the workouts to meet my specific needs, as well as helping me with form, weight, and general exercise tips. Highly recommend crunch and Jonah if you are interested in the personal trainer option.

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★ 5

Gym is always neat and orderly. People are typical quick to move on after using a machine if it is busy. The staff is super helpful and the trainers are knowledgeable. Currently working with Jonah and he has done wonders for making my running and fitness journey get back on track. Consistently recommend this place to friends!

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★ 5

Front desk says hello. Place is clean . Classes are fun. I love Terri classes

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★ 5

Best experience Ive had at a gym yet! I started a couple months ago and wanted to get a personal trainer. Steven Akers sat down with me and we went over everything that could help my progress, from diet, to lifting, to everything under the sun. He has been a tremendous help in my fitness journey. He always so pumped to be working out with me and has made lifting super enjoyable. Helped me understand the contract for the person trainer as well. He even helped me choice the right workout plan and for a great price. Steven has helped me tremendously!

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★ 5

Love Crunch fitness in Mason!! Great facilities with great trainers! My personal trainer is Taryn Smith, she knows just how to motivate me to push harder! I’m new to weight training and a little afraid of it but with Taryn’s help, I’m already seeing results. I’m 75 and it’s really making a difference in Everything I do!!

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★ 5

Ever since the new GM Cody has taken over, it continues to get better. He’s building a great team that’s always friendly, personable, and always willing to help. Looking forward to see what’s in store for Crunch Mason in the future!

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★ 5

Worked with Steven, great trainer. He was very attentive, gave me basically a roadmap to get to where I want to be. Will forsure keep coming.

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★ 5

Love working with Morgan she is amazing and very knowledgeable!

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★ 5

Caden is the best Personal Trainer they have! I also really like the management team! Cody and Jadin are the best!!!

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★ 5

Crunch Fitness is a gym that’s meeting all of my needs at the moment with fitness. I’ve seen some personal gains for myself and am pleased with them. I’ve been working with Steve (personal trainer) since mid February and it’s been a great experience. His workouts are user friendly and produce results. Also, with my dynamic work schedule (aviation isn’t for the faint of heart), he’s been very accommodating to my changes. All in all, I’m glad to have him as my personal trainer and the staff I’ve encountered have always made me feel welcomed. This gym is worth a 5/ star rating.

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★ 5

I recently started working out at Crunch Fitness Mason and had no idea what I was doing, but I met an awesome gym instructor that’s very attentive and knows how to push you to your limit , knows exactly what you need to work on based on your goals. If you’re looking for a professional, definitely give Steven Aker a call!! 5 STARS! He’s also super nice and funny and very easygoing with everyone.

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★ 5

The personal training staff here is one of the most professional, educated, and well ran departments I have encountered. From top to bottom they do a tremendous job at listening to what is truly important to their clients. The manager, Steven is an exceptional leader and goes above and beyond to provide grade A customer service. Jonah is one of the most down to earth trainers out there, and can make any person feel comfortable getting started with their fitness goals. Caden is super attentive and his undivided attention and support throughout the sessions is very assuring. Taryn and Morgan are very nurturing, patient, and supportive of their clients. Joey does a phenomenal job with his client programming and nutrition, tailoring each program to his clients needs. The front desk led by Cody and Jadin always greet me with a smile and make going to the gym a pleasant experience! Can’t recommend Crunch Mason enough!

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★ 5

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★ 5

Shoutout to Jonah at Crunch's Mason location! He is the reason I signed up for the gym. He is a very knowledgeable personal trainer, and has motivated me to lose weight and gain muscle in a healthy way!!

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★ 5

The Mason Crunch Fitness is awesome! Great spot to workout, great staff, great all around.

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★ 5

The staff was very friendly. I'll be back.

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★ 5

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★ 5

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★ 1

Dirty gym. Garbage cans are overflowing. Nothing to clean with in tanning beds and there is blood and other body fluids on the walls in tanning rooms. Members are provided wipes but do not wipe up after using machines and staff does not encourage them to clean or clean up after them. Half of the treadmills do not work.

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★ 5

Visited them this morning and the desk was great sign up went perfect. Can't wait to start lifting again. I love the atmosphere.

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★ 5

Great gym experience! It has all the equipment I need! The only thing that would make it even better is a dry sauna!

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★ 5

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★ 5

Janice is such an enthusiastic instructor!

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★ 1

Your crunch changed my signed membership from a single monthly charge of 18 dollars to 35 dollars without my approval.

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★ 5

Crunch is clean and has all of the essential equipment to get a complete workout.

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★ 5

Great Gym and James has been an excellent trainer. He really explains the exercises and how to do them correctly. He's given me a routine i can follow and stick with, and after 2 months, I can really start seeing the results. highly recommended.

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★ 5

I’ve only been training with Caden for two months, and I’m already seeing results! He personalizes every workout to my goals, keeps me motivated, and holds me accountable in a supportive way. I always leave our sessions feeling stronger and more confident. Highly recommend!

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★ 5

I started my gym membership here at the Mason location back in October 2024. I know with the change of owners and management and new work crew and trainers it has very much so improved a lot. My trainer is Caden, he is very kind, motivated and great person. Despite my health issues which he does take into consideration, the workouts are challenging but worth it. I have seen improvement in my body by how I feel and have lost some weight as well. I thank you Caden and ALL the staff at Mason especially keeping the facility clean as well. Shout out to Lindsey and all the instructors of the classes. I really like the Zumba and So You think you can't dance class and ripped Pilates! I am wanting to take more classes. Good job over all!

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★ 5

I’ve been coming into Crunch for several years now and I love being able to come in, get my work out completed, and get out. Any questions that might come up, the reps are always ready to have them answered for me. In today’s high priced world, the membership is very affordable even for the young adults just starting out on their healthy lifestyle journey. I love Crunch!!!

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★ 5

Love Janice’s class, and the guys up front greeted me kindly!

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★ 5

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★ 5

The staff is always very welcoming. My personal trainer Steven Aker is so knowledgeable and professional. He has an amazing attitude and makes working out fun! I have seen so much progress in my fitness journey.

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★ 2

Decent gym overall, but my experience with personal trainer Caden was disappointing. After being actively contacted and encouraged to book a kickoff session, I was surprised when the session was abruptly cut short after a few minutes and trainer became condescending and dismissive just minutes in—simply because I mentioned I wasn’t currently interested in personal training. I was told it would be a full hour, so having my time wasted left a negative impression. This experience ultimately led me to cancel my membership. I’d recommend the Oakley location instead—friendlier trainers and a better facility overall.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

I always look forward to the workouts with Janice, she definitely makes it fun! Additionally, it is a good workout!!

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★ 5

The staff were very helpful to answer my questions and show me how to use the equipment.

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★ 5

Employees were very friendly, helpful and approachable and equipment was very good.

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★ 5

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★ 5

Gym is always clean and has a good variety of strength and cardio equipment. I enjoy using the heavy bags also. Today, the young lady at the front desk ( forgot to get her name) was very friendly and helpful. She showed me how to use the hydro massage chairs which are convenient and easy to use! Good experience

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★ 5

Great gym, friendly staff

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★ 5

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★ 4

Great gym, great tanning beds….

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★ 5

Steve is a great trainer and excited and loves his job.

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★ 5

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★ 5

Great facility and classes are top notch.

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★ 5

Great staff and facility. Tried a new class last night. Highly recommend Crunch!

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★ 5

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★ 5

All the machines and equipment I need in order to cover chest, back, triceps, biceps, quadriceps, hamstrings, and calves. Three squat racks, and four deadlifting stations. Something like 10 or so benches, most of which have adjustable angles.

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★ 5

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★ 5

Jonah was really helpful and uplifting, super awesome dude

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★ 4

Lots of equipment to choose from and very clean. The staff is very friendly and helpful!

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★ 5

Clean and excellent environment to workout. Love the new set up flows with my workouts

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★ 4

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★ 5

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★ 1

Crunch as a whole is fine. I go to the Oakley one, as it seems to have the best service and diversity. I go to the Mason location occasionally because it’s the closest to my house.

When I come to the Mason location, FOX news is always playing, versus the local news at the Oakley location. When I come I am greeted by the two male African American employees around 8pm each weekday they are on shift. On days when there are white male employees working, they all seem to be loafing around. Some who don’t even seem to work there, but happen to be friends with the workers also relax behind the register. Either way, I am never greeted when they are on shift.

In fact, around 8:30pm Wednesday 2/19 I was done with this location. I go inside the locker room & there is a male, discussing with another how he wants to follow women who use individual restroom stalls if it will get their attention…

I am not a political person at all, but my experience here has been very uncomfortable. I would recommend the Oakley location on Ibsen avenue instead.

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★ 5

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★ 5

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★ 5

Steven is the best trainer I’ve worked with. He puts thoughts into the workouts and is incredibly encouraging and motivating.

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★ 5

Ali is so great!! Love this facility. It is kept up well

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★ 5

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★ 5

I've been working with Caden for a few months now, and I couldn't be happier with my progress! They have a great ability to tailor workouts to my specific goals while keeping sessions challenging yet fun. Their expertise is evident, and they know how to push me to my limits without overwhelming me. Whether it's strength, endurance, or flexibility, they've helped me make significant improvements. The positive energy and encouragement they bring to every session make it something I look forward to every time. Highly recommend!

Source: Google