★ 5

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★ 1

I’ve been a member for almost three years, and I’m very disappointed with the recent scheduling management. The gym has failed to open at 5 a.m. **four times** in the past three months. Like many other members, I find this extremely frustrating, as it throws off the rest of my day. If you’re a morning person, BEWARE.

Source: Google

★ 2

Solid gym with plenty of dumbbells and barbells. It does need more dual cable machines though.

However, the music: honestly, the volume at which music is played during the HIIT class is borderline abusive and should be illegal. I come to the gym to decompress and escape the noise of the world. The music is louder than anything I can even hear in my headphones. I don’t understand how this is allowed.

Without this issue, I’d give this gym a 5/5.

Source: Google

★ 1

Gym is supposed to open at 5am. It’s currently 5:40 am and no one has shown up to open the gym. This is the second time I’ve experienced this. What are we doing, Crunch?

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★ 1

I came into this gym today because I was charged more than usual. I came in asking for clarification, and I was talking to Alex.

He told me it was a late fee, and he told me that I would be charged on the 20th. Now I need you to understand that when I originally signed up for my membership, I was using a card that I had authorized for the charges to go through, and I was not fully aware of when my dues were paid, as long as they were being paid. Of course, that card got compromised, and I had changed that card. So I didn't fully know when my dues were being charged. I have multiple times tried to upload my agreement via the app, and the link that was provided to me via email both times gave me a black screen for whatever reason. I went to the library to make sure that it's not some computer update that I did not have. They said that they are not aware of what's going on, but they too got a black screen.

I told Alex and Brooke this information, and both of them kept trying to resend me the agreement via email. If the first one didn't work and the app is not working, then there is a technical issue on the gym's part. Try telling them that.

Anyway, I said to him that I would like to get the copy of my agreement printed since I'm not able to get my agreement to pull up for me. He asked me which page I wanted. I said I wanted the full agreement, as I did sign on the dotted lines on the agreement. I can get the agreement online via email. That's when I said to him, "Sir, there seems to be a misunderstanding—" before I could finish my line, he cuts me off and proceeds to tell me that he refused to be talked to like a child. Now I don't know what child any grown person would address as "sir," but he completely lost his marbles at that point and refused to assist me anymore, proceeding to vacuum the floor. I had to stand there with Brooke and diffuse the situation with her, and she too was agitated for whatever reason even though I wasn't dealing with her at all at that time.

The only professional person that was in this gym was probably the youngest member. I probably shouldn't put his name out here because I fear that the "managers" will retaliate against that poor boy. But I will say that he was absolutely amazing, and he shined like a Rockstar. He is the only one that I can give a glowing review about. He gave me the agreement; he was absolutely professional and calm. Outside of Brooke and Alex, do with this information as you will.

I eventually got this issue resolved because I went and found two adults who I could talk to to resolve it, but they weren't at this gym.

**Just to clear some other things up in my previous review.
Alex had no intention of resolving the issues regarding the late fee. He wanted an excuse, and he made one. When I went to another gym to get a similar issue resolved, it was handled quickly with no hassle. The moment I stepped into this gym, it was instant confrontation from him, and I found myself meeting his confrontation. When I came to the realization that I was matching his need for escalation, I took a moment to breathe and tried to talk to him in a calmer tone, trying to be the level-headed one, because clearly he was not.

In a previous review that I saw from someone else, this seems to be an ongoing issue with this gym and membership fees. Again, do with this information as you wish—Alex is very unprofessional.

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★ 5

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★ 2

Can’t use lockers. It’s inclimatic weather and the lockers are unavailable

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★ 5

Not crowded in morning and clean.

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★ 5

the staff at the oakley location is always so friendly and welcoming. the facility is always so clean. don't get there all that often. wish there was CRUNCH closer to my home.

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★ 5

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★ 5

Clean gym filled with new equipment. Upstairs are more dumbbells and weight benches never crowded when l go there. Also large stretching mat and tons of exercise bikes and other aerobic equipment just on the 2nd level. Since I'm a retiree l can go weekdays with no real crowd ,but on Saturday I've had no problem getting on the cable or weight machines. Highly recommend this gym.

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★ 5

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★ 5

I loved i t . Exercise for strength training. Osteoporosis and learning to work on right side of my body from stroke

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★ 5

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★ 3

Amazing gym but always so crowded. Also, the people who prop up phones to record themselves should be booted out. This is a shared area. I do NOT give my consent for your video. This should be banned. If it is, Crunch should do a better job enforcing it.

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★ 5

Professional and very nice people too

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★ 5

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★ 1

Great gym while you are there. However, if you move out of the area and cancel your membership be prepared. Back in June 25 my Membership had been canceled with a cancellation notice on their end. Every month I have been charged. Each month a new excuse as to why I’m being charged. August, it’s due to a third party charging. September, oh I see that someone failed to take you out of our system as an active member. October, we reached out to our third party to process the refund. Here I am now in November and I’m still being charged. I’d find an alternative location personally or at least one that’s not managed by the same group owners. Check your bank statements folks.

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★ 5

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★ 5

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★ 1

Ive never heard of a gym asking for your checking acct number in order to become a member! I always just give a credit card. I Don’t think it was racial but that seems odd to me. 🤬🤬

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★ 4

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★ 5

Great value for the price, friendly staff, clean restrooms and showers, large space that has almost everything you need

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★ 5

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★ 5

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★ 5

Jack Schefft is incredibly knowledgeable and goes above and beyond to customize a tailored workout plan and nutrition plan that fits my needs to a T. I’ll keep coming to Crunch as long as he is there for guidance!

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★ 5

Best gym in the City

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★ 5

Very clean

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★ 5

Mike is a great yoga instructor.

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★ 1

This gym is way too crowded to be useable. Having a work out class in the middle of the gym during the busiest hours of day, while blaring music that the trainer has to yell over, is a wild choice to me.

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★ 2

Good atmosphere and cleaner but the weight room is terrible. I was forced to come over after LA fitness closed. LA blows this place out of the water when it comes to free weight machines. Since that’s what I look for the most in the gym, the transition has been awful so far.

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★ 5

I love Crunch Fitness, they always greet me, always friendly and the it is always very clean!
The place is very well managed.The classes are awesome.❤️❤️❤️

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★ 5

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★ 5

Love the HIIT classes

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★ 5

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★ 5

Excellent. The trainers really work with you to help you reach your goals. The classes are so fun and energetic.

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★ 5

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★ 5

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★ 5

Clean, spacious, lots of variety for everyone, and the staff was very friendly!

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★ 5

Es un excelente lugar, estoy muy feliz de ir ahí

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★ 2

We've been a member for almost two years. The quality of service has taken a sharp decline over the last couple of mo.ths. twice now, we've arrived to the facility not wven being open during regular business hours. Once machines are inoperable, it has taken weeks to restore them to service. They've replaced the sanitary solution with wet wipes which is great, except they are not kept stocked. Im not sure what tje problem with staffing amd expectations is, but I hope it is resolved soon or we will have to find a new gym.

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★ 5

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★ 5

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★ 5

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★ 1

Gym is maybe worth the $10. Trying to cancel your membership is a nightmare here. They bombard you with emails and texts trying to get you to sign up for personal training which again is a nightmare to get out of. I've witnessed (staff) them treat each other condescendingly and otherwise inappropriate. Cincinnati needs better gym options overall. The gym is small for the capacity it holds, 2 bathrooms is insane when you go to any other gym and they have 4 minimum. Wonky business...

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★ 4

I enjoyed my visit and experience yesterday and is looking forward to returning. Thanks for the help and information from trainers.

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★ 5

Crunch Fitness provides all the amenities needed to reach your fitness goals. There’s plenty of machines and equipment to get the job done at any time of day, all at an affordable rate. I recently started working with their personal training team, and Cody at Oakley has been a great aid to really kickstart my fitness journey.

If you’re looking for a gym or in between facilities, look no further.

Source: Google

★ 5

Started training with Patryk, he’s down to earth and keeps motivating me to keep going. The staff is always nice

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★ 5

Crunch Oakley is amazing! Highly recommend using the trainer Aaron Robbins! He has personally helped me reach many fitness goals!!!

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★ 5

I have been a member of Crunch for about 3 years but recently started seeing a trainer.

Cody has been my trainer since mid March. He is extremely knowledgeable in the world of lifting. I needed a strength trainer since I started running. I lucked out when we met the first time and he mentioned he’s also a runner. He knows what exercises I need to be doing to better my running.

Something I have admired the most about Cody is how passionate he is about training others. Through all the progress and gains I have made, he has been just as excited and happy as me, and that makes a huge difference with a trainer. We need a cheerleader and he is exactly that and more.

When I started meeting with Cody, I had limited knowledge and experience in the gym. We focused more on form than ramping up the weights, and I believe that has prevented me from injuring myself, plus has really given me the knowledge and confidence I didn’t have before. I also believe this is how I have progressed so much in 6 months.

When I injured my back from moving, he quickly modified all of our workouts for about 6 weeks. Even mid-workouts, we would sometimes switch things up. He thinks on the fly and that’s a testament to how knowledgeable he is.

All in all, I really love training with Cody. I would not only consider him a trainer, but also a friend. I look forward to meeting with him 3 days a week!

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★ 4

I like picking heavy things up and putting them down, and trainer Jake helps me with that. Solid gym, lots of equipment

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★ 5

My personal trainer Jake Lynn is excellent. Unlike those who use a generic, one-size-fits-all approach, Jake understands both the science and the human side of training. He's excelled at adjusting my program so that it works within my limitations, and I've seen great progress because of it.

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★ 5

Good place to work out.

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★ 5

I joined Crunch Fitness almost a year ago. The environment is great, but what really keeps me motivated and engaged is my trainer Aaron. He is amazing and multifaceted. This is the strongest I have ever felt in my life.

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★ 5

I love my gym. Staff is helpful but also out the way. My trainer is Cody. We’ve been working together for a few months now. Not to overstate it too much, but I love that kid. It’s obvious to me that he’s been very well raised. Shouts out to his parents. Even though I’m in my 50s, Cody has helped me become stronger than I’ve ever been. Ever. He’s challenged me but also been watchful and careful too. He doesn’t let me push too far when my ego has attempted to take over. He’s professional and smart and a heck of an athlete himself. I’m happy to say that Crunch is my gym, and Cody is my trainer.

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★ 4

I do training with Patryck. He's been very flexible with time and scheduling, I've also seen massive gains over the past 6 months! Consistency is 🔑!

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★ 5

I've been going here since they opened and I should have given them 5 stars years ago. The place is always kept really clean and it has plenty of equipment. The personal trainers here are great too and pretty affordable. They are always kind and ready good at tailoring the workout to your needs especially my trainer Jack S.

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★ 5

I’ve been training with Aaron at Crunch Fitness for the past six months, and he’s hands-down the best trainer I’ve ever worked with! From day one, he took the time to understand my goals—whether it’s building strength, improving endurance, or just staying consistent without burnout—and tailored every session to fit my schedule and fitness level. His energy is contagious; he keeps things fun with a mix of high-intensity circuits, weight training, and even some creative HIIT variations that never feel repetitive.
What I love most is how supportive he is—not just pushing me through tough sets, but also offering spot-on nutrition tips and motivation on off days. I’ve dropped 15 pounds and gained real confidence in the gym, all thanks to his expertise and genuine care. The Crunch facility is solid too, with great equipment and a no-judgment vibe, but Aaron truly makes it shine. If you’re on the fence about personal training, book with him—you won’t regret it! Highly recommend to anyone serious about leveling up their fitness game.

Source: Google

★ 5

It’s a big box gym for sure, but I’ve really enjoyed personal training with Cody 2x a week for a few months now. Super knowledgeable and accommodating to my goals.

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★ 5

Crunch Fitness delivers exactly what it promises: an energetic, no-judgment space where anyone can get a great workout. The gym is well-equipped with plenty of cardio machines, free weights, and strength-training equipment, so I rarely have to wait around. The group classes are a huge plus—fun, motivating, and varied enough to keep workouts fresh.

The atmosphere is welcoming, and the staff actually engage with members instead of just standing at the front desk. Membership prices are fair compared to other gyms in the area, and the facility stays pretty clean even during peak hours.

If you’re looking for a gym that mixes value, variety, and a motivating environment, Crunch is a strong choice.

Source: Google

★ 5

I’ve been a never of crunch for about of month now and it has been nothing short of amazing . I’ve also been training with Patryk and he has been a great in helping me teach my fitness goals and he is very involved and holds me accountable which I love and he’s cool as ever . I also love the group fitness classes as well . Join crunch and book a few sessions with Patryk :)

Source: Google

★ 5

I’ve been with Aaron since June, but with Crunch since October of last year and wow was this the best investment I’ve ever made! Aaron is an amazing trainer that has helped me reach so many goals and has truly helped me transform my life! If you need somebody always willing to go the extra mile with you, it’s Aaron!

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★ 5

Love! I've been doing personal training sessions with Aaron and he's the best! I've struggled with building muscle and I've had more progress with him this year than i've had in the last two year combined just working out alone. Always a great time and excited to go!

Source: Google

★ 5

Personal training with Jack Schefft has truly been life-changing for me. At 51, I had never really lifted or worked out consistently before, but Jack has made the journey approachable, fun, and inspiring. He is patient, kind, and incredibly knowledgeable—always meeting me where I’m at and helping me learn the basics without ever making me feel intimidated.

Jack’s friendly and supportive personality keeps me motivated, and his interesting, varied routines make every session something to look forward to. He’s been there for me every step of the way, encouraging me, teaching me, and helping me reach goals I never thought I could achieve.

Thanks to Jack, I feel healthier, stronger, and more confident. I can’t thank him enough for his support on my journey to better health and wellness!

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★ 5

Aaron Robbins is the best and very motivating 🙌🏻💛

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★ 5

Aaron Robbins is the best trainer, he has such a positive attitude and a passion for what he does 🙌🏻💛

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★ 5

If you want to grow your legs, ask for Jake. He’ll get you in shape. Awesome coaching and pushes me to do my best!

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★ 5

Couldn’t be happier with joining Crunch since moving to the area. It has just what I need for my workouts and a great value. I’ve also been working with trainer, Patryk, for a few months now and he’s been great! I especially appreciate that he takes the time to explain to me the “why” behind the movements.

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★ 5

Such an awesome gym!! The community is so great and the trainers are phenomenal. I have been working with Patryk for about 4 months now and he is so great at what he does. Not only have I seen so much muscle growth from our workouts, he is also so personable and kind. I would highly recommend training with him, and just training at crunch oakley in general.

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★ 5

Been going here for about a year and it is a perfect location between UC main campus and UC Blue Ash. Trainers are all super nice, including my dawg Patryk, who’s been so helpful in getting me on track for my powerlifting goals

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★ 5

I’ve been going to Crunch Oakley for almost a year now, and I’ve always enjoyed the atmosphere, sense of community and great equipment! I do personal training with Jack, and he’s helped me get into the best shape of my life. He has helped me overcome so many mental and physical obstacles with kindness, patience, and expertise. He created a totally customized program that works great for me. I couldn’t recommend Jack (or this club) more!

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★ 5

Nice gym with lots of equipment. Aaron is a great personal trainer. Has really helped me make progress.

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★ 5

I haven’t been at Crunch Oakley for long, but so far I really enjoy it! I’ve been to other gyms before, but none have felt as welcoming or open to trying new things as Crunch. My personal trainer, Peyton Hatfield, is awesome! Encouraging, funny, and always ready to get to work. He’s very knowledgeable about workouts, stretching, meal plans, and has a deep understanding of macros. He knows how to push you to be your best while making the experience enjoyable. I highly recommend him to anyone looking for a great trainer!

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★ 5

I cannot recommend Jack Schefft enough! From day one, the personal training experience has been a complete game changer for me. Jack goes above and beyond—creating workouts that are not only challenging and effective, but also tailored specifically to my goals.

Every session pushes me to a new level, and the energy, motivation, and genuine care Jack brings are unmatched. What I appreciate most is how much thought goes into technique and accountability. I’ve seen real progress, both physically and mentally, and I look forward to every workout

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★ 5

I startle to go to this gym because it is nicer than most gyms. I started training with Allie one of the trainers there. Let me tell you if you want a trainer that is a boss. Allie is your girl. A few times I thought I would be dead but I am glad I found Allie

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★ 5

My personal trainer Jake is a dawg and he got me in the best shape i’ve been in. Goat status 🙏

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★ 5

Aaron is the best trainer, I hit my personal best thanks to him! He pushes and motivates me every single session, and I always leave feeling stronger. Highly recommend training with him if you want results.

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★ 5

I've been training with Aaron since March. I'd been working out pretty seriously and saw significant changes in my body for about a year at that point, but had pushed myself as far as I could without a pro's help. Aaron makes training accessible and pushes you to be your best. I've seen huge changes in my body in the last six months and I feel strong as hell! Call and ask for him, he'll have you hitting PRs in no time. Being strong is the best gift to yourself, working with Aaron is well worth the money!! 🌈💪🏻

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★ 5

Aaron is such a fun soul to be around. There is never a dull moment with him around whether you’re working with him or just interacting in passing! 10/10 recommend!!

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★ 5

Aaron is an amazing trainer!!!

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★ 5

Jake is absolutely amazing! I wanted someone to train me for strength, punish my body, and not take my excuses. He's that guy.

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★ 5

Clean gym

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★ 5

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★ 5

Great Gym! Sometimes busy and not enough equipment, but there is always parking and always something to do

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★ 5

The staff are the best, friendly and hardworking, and the facility is clean and well stocked with equipment for almost any workout.

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★ 5

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★ 5

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★ 5

Always great to come in

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★ 2

This gym would be perfect if the broken equipment was fixed in a timely manner. Only about 3/10 stair master have been working for months. The broken ones have had signs on them for many months which is very inconvenient during busy times and the 3 stair masters left are taken. A few other machines have also been broken for months such as the assisted pull up machine. Would love to see these get fixed soon.

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★ 5

Ben made the process of signing up for a new membership very easy. He gave a thorough explanation of the different membership options but was not pushy towards any specific plan. He gave a tour of the gym that was thorough but not time-consuming. The whole process was quick and easy!

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★ 5

I’ve always heard of Crunch and drove past a few times and decided to give it a try. It did not disappoint! The gym is amazing! The people are friendly and I love that classes are included. I took barbell class and Zumba my first day, it was so much fun! I’m looking forward to more classes and workouts. Happy I joined!

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★ 1

Parking lot is always trash filled. It makes me sick inside to walk past all the litter on the way to my workout. I've been a member for about 6 years and it's always this way. If they would provide outdoor trash cans, I'd pick up litter on my way in. As it is, it makes you feel awful before going into their gym. I hope my review inspires change.
This glove has been on the ground for 2-3 weeks. Really curious how long it'll stay.

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★ 5

Wonderful

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★ 5

I came to Crunch after doing Pilates for a couple years because I wanted to start lifting weights & gaining muscle, rather than so much cardio. I knew how to work most of the machines but generally had no idea what I was doing to see real results. I signed up for personal training with Peyton Hatfield & he has genuinely taught me so much. He’s helped me with my diet, lifting routine, learning the different muscle groups, and has made me feel really comfortable there. We made a plan and I’ve seen really strong results. He’s been really flexible with my schedule, professional, and really cares about what’s important to me in my health journey. 100% recommend

**Adding to this 5 mos later because it won’t let me post again. I recently moved away and finding a gym in a new city has not been easy because of the high standards all the trainers at crunch set!! Thank you so much Peyton Hatfield, Jack Schefft, Jake Lynn, Cody Haney, Aaron Robbins, & Lindsay Lowis for helping me with all my fitness questions this past year. You guys meant the most to me!! Anyone would be so fortunate to train with any of these trainers.

Source: Google

★ 5

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★ 1

This location has a toilet that has not been fixed for months this temporarily unavailable and all of this working that is here just trying to knock SHENA down. All of this trying to keep somebody around just to follow them around and my job that I am STILL AT and the public that isn't just following me around knocking me out of my job and just trying to kill my life while they all just live theirs. Workers that sit behind a desk and cancel your membership just cause they feel like it.

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★ 4

Quite a few of the machines are broken

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★ 5

Friendly comfortable best in the area.

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★ 5

Great workout with trainer Cody.

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★ 5

Clean and spaced out enough in feeling cramped.

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★ 5

Great gym to work out. Everything I need is available. Employees are very kind and helpful.

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★ 5

My experience at the Oakley Krunch Fitness was amazing. 🤩 All of the staff were very professional and pleasant. I’m working with Alli, my trainer. she’s new to the location. Alli is so professional, patient and knowledgeable. She answers all my questions in regard to fitness and nutrition. She also makes the most awesome suggestions. Working with Alli is awesome because I’m learning form, while lifting and using the machines. And I’m learning what exercises to do for the muscle groups that I’m targeting. She is extremely patient. I left the gym today feeling really accomplished. And finally understanding what I’m doing. Thank you, Alli for being so awesome!! Oakley Krunch Fitness is great!!

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★ 5

Friendly staff at check in. All equipment I used in good order. Cleaning bottles all filled (not always the case at 5am). Good job all.

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★ 5

The front desk employee was very polite , patient, and helpful.

Thank You, SETH!!

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★ 5

I love the turn up fitness class with bianca at this gym on Mondays. The instructor is funny of energy, the class is SO fun and It's hard to find a great non-zumba dance class in the area. This class is the highlight of my week and the only reason I work chang gyms

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★ 3

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★ 1

Saw two of their personal trainers on the deadlift platform leave 7 plates on the ground today. No wonder people don't rerack weights in this place.

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★ 5

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★ 5

Update - GM called this morning to rectify this situation. We were able to cancel our membership over the phone. Updating review to 5 due to professionalism exhibited.

DO NOT SIGN UP. The only way to cancel a membership is to go back in only when specific managers are working. You cannot cancel online, you cannot cancel over the phone and you cannot cancel if you go in when these managers are not there. You will have to cancel a membership whenever it is convenient for Crunch, not you.

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★ 5

I feel better now, the trainers suggest more without any commitments

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★ 5

I met with Jordan who was an excellent instructor who encouraged me. I anticipate several visits/week. Look out you body builders new lady in town!

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★ 5

The gym has everything you need plus wellness amenities. Ben was nice and helpful getting me set up. Thanks crunch!

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★ 5

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★ 5

Helpful and nice staff

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★ 5

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★ 5

Good variety of equipment, in good condition, clean

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★ 5

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★ 5

7.2.2025 updated review.... I originally posted a negative review because of issues with billing the last time I had a membership at this location. It is very clean and the staff is always courteous and helpful. For the price, and the hours, it can't be beat considering all of the amenities that the gym offers.

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★ 4

Great experience and very clean. Nice people. Only thing is I kept getting lockers that didn't work (could of just been my luck). Excited to start my journey there.

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★ 5

Bianca is so freaking amazing I couldn’t imagine not taking her class on Mondays she is the motivation

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★ 5

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★ 1

Perfect if your favorite equipment is Broken Stairmaster
Update: All of the Stairmasters are now broken

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★ 3

Every single stair master is broken right now. For a while, only three were working. Most have been broken since January 2025. They’ve had signs on their stairmasters saying stay tuned we’re updating our equipment… I’ll believe it when I see it 😵‍💫

Please fix!!

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★ 5

I really enjoyed the group fitness class I did this week. So you think you can't dance.

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★ 4

Has lots of variety of equipment and machines. I feel like the only thing that isn’t letting me give them a 5 star is the locker rooms/ bathrooms seem dated but the gym overall was great!

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★ 4

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★ 3

I've been a member since they began. I left LA Fitness because Crunch offered 24hr and HIIT classes. It was all good until after covid. They never went back to 24hrs. Even Planet Fitness is 24hrs several days of the week. It makes it very difficult to get in a workout because it's almost ALWAYS busy and late nights or early morning were perfect. FIX the equipment! There is almost always something broken. I do like the long term instructors.

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★ 4

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★ 5

Amazing

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★ 5

Great place to workout rate 5

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★ 4

Good workout, great staff.

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★ 1

My whole experience was just overall bad. I walked up to the front desk and asked if they were having the deal for $1 and the rest of the month free bc I had received texts saying it was and they said they weren't running that deal anymore and it would cost about $90 for the initiation fee and monthly fee. I said no thanks and that I'm really inconsistent and I might come back later. I looked online and they had a deal for ~$5. I fill out the registration and then scan my barcode to get in and it works fine. I have no idea why they said it would cost $90. Then I go to the stretching section and this random lady says she needs to use the ropes, there were two other pairs on the right which I wasn't blocking at all and I didn't understand why she didn't just say excuse me, plus there's was no one there initially. Then some dude says I can go over by the pillar, and I do and literally a minute later I'm in someone else's way, idk why they didn't just go around me bc there was plenty of room in front of me. The whole situation was weird. About to start lifting but hopefully my first time here gets better...
Update #1: I saw someone wildly drinking from the water bottle filler, completely splashing and spitting everywhere 🤮
Update #2: I just tried to cancel my membership and they said I couldn't cancel!!! They don't have a manager in today and that's why. They asked me to come back tomorrow and I was like I'm leaving the country tomorrow🧍‍♀️

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★ 5

Great and people friendly gym

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★ 5

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★ 4

I’m paying a lot of money a month for a LOT of broken equipment. There’s maybe 2-3 stairmasters working at a time out of the 10 they have, and various pieces of equipment (assisted pull-up, leg curl) have been broken since I joined. Otherwise, it’s a nice, clean place, and I really enjoy this gym, but I’m just wondering where all of my money is going to if not to fix and maintain the equipment.

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★ 5

I wish the staff would check the gym equipment to make sure it is in proper working order. Many pieces of equipment need repair. For example a back machine has a bar to hold weight plates that is loose, causing the plate to drop on my foot

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★ 3

The gym has a nice atmosphere but it is a little warm in there and the amount of broken equipment is a bit much especially when there is a maintenance fee that is taken out annually you would think that they would have parts on hand for the different equipment or at least have a speedy turnaround to fix the equipment where it has been several weeks even a month and some equipment is still not fixed so I'm not sure how that works but if somebody could give me an explanation that would be great

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★ 4

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★ 5

Very good. Can't wait till doctor release me to use everything in gym.

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★ 5

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★ 1

DO NOT JOIN CRUNCH save your money they will double charge you and charge you to cancel your membership. A real scam you’re better off joining Esporta, it’s close and overall a better experience the manager charged me to cancel then when I was frustrated told me “You’ll be fine” nice. Read the bad reviews and they all say the same things. In a recession you’re better off doing home workouts if you don’t want to be another $

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★ 5

The receptionist, Jake, demonstrated exceptional kindness and hospitality, leaving a lasting impression with his outstanding service.

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★ 5

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★ 5

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★ 4

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★ 5

I Love it here. Had a great workout today. Can’t wait til I schedule my session with a trainer.

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★ 1

An absolute nightmare to cancel with them. We moved away from Cincinnati and honestly forgot about our membership for over two years. We contacted them by phone to cancel and explained we haven’t been to this location or any location in years. They directed us to come in or mail a written request in order to cancel. They also stated that we would not be able to cancel at a Crunch location near us. Since we no longer live there, we opted to send several letters requesting cancellation effective immediately of our membership. After a few months, they still have failed to cancel our membership and keep insisting we “just come in to the specific location” to cancel in person. Unlike most locations, they also refuse to accept cancellations by website.

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★ 5

Staff is positive, encouraging, and attentive. This place motivates me to level up!

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★ 5

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★ 5

It was early, I was tired but it was so much fun. Aaron was energetic and engaged and made the process simple. So glad to be back at the gym.

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★ 5

Good day to workout!

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★ 5

Really enjoy Oakley Crunch Fitness! Welcoming environment, staff is great, and the people who workout there have always been friendly. I was hesitant to join a gym due to past occurrences, but my experience at Crunch has more than made up for those negative times. Classes and instructors are fun. I’ve been training with Jake there the past few months- he is beyond awesome! Very knowledgeable, gives me the perfect amount of push I need, personable, and has made lots of adjustments to personal needs/prior injuries. Can’t recommend him enough!

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★ 5

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★ 1

I've been trying to cancel my membership for 4 months now. It's always something with them. You can't cancel online. You can't email. You can't walk in and cancel. It's a fine value for what you get but I have preferences this gym doesn't meet but others do. I think it's ridiculous you can't cancel your membership. Going to be reporting.

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★ 5

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★ 5

Excelente me encanta

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★ 5

Great trainers. Friendly staff very helpful.
Patryk has helped me push myself. The manager Jack is very helpful.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great classes five stars 🌟

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★ 5

It’s not easy getting into the gym to strength-train when you’re over 65, but Jake empowers his clients to get strong and lean.

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★ 5

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★ 5

Very clean, equipment works and it’s a good temp in there. I never feel uncomfortable when I go in there and I never feel like if I ask an employee for something that I am a burden! It’s a good environment!!

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★ 5

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★ 5

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★ 5

I love Crunch Fitness in Oakley, Cincinnati! They have lots of great equipment and fun classes like HIIT and spin. The staff is friendly and helpful. The gym is clean and has a good vibe. Plus, it’s affordable and offers a lot of amenities like saunas and HydroMassage. I highly recommend it for anyone looking for a great workout experience!

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★ 5

Great Gym love coming back everytime

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★ 5

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★ 5

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★ 5

Evan is great! He explains everything & shows exactly how to use the machines. Great experience!

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★ 4

The only reason I will not give five stars is just how busy it is and how it is nearly impossible to find a machine on busy days.

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★ 5

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★ 5

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★ 3

My cyccle classes are always great, but I don’t understand why it is so hard to fill up the soap in the women’s bathroom. It has been out for 2 weeks at least. I don’t think anyone ever cleans the locker rooms and the stairs are filthy. Certainly you can do better with cleaning.

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★ 5

Awesome I go here everyday pretty much. The girl at the front desk with the glasses is very cute. I’m sure she gets that a lot.

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★ 5

If you can find a good time, its always busy, but it has the weights you need to improve your fitness quest. Clean.

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★ 5

We are in town for the Cincinnati Women’s Pro Am and came to Crunch Fitness for the day to train. We had a great experience thanks to Noah at the front desk. He was so friendly, professional, and made us feel welcomed! We highly recommend your facility and will definitely come back in the future.

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★ 5

I joined Crunch gym for my health. As a Senior Citizen, I originally thought a gym would be intimidating due to my age; however, my personal trainer, Evan K. showed me around, introduced me to the equipment which I found overwhelming and made me feel comfortable which really helped me. I am taking Physical Therapy after a fall, and this is a supplement to recovery. If you need a personal trainer, please contact Evan K. at the Oakley gym in Cincinnati, OH. He is very knowledgeable and caring for his clients. He’s the best!

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★ 5

I recently started going to Crunch and prefer it over any other gym I’ve been to. I also decided to start working with a personal trainer. I started working with Peyton and he is absolutely great! He is very knowledgeable and helpful. He has definitely gotten me more comfortable with the gym and I think he is one of the best out there. I cannot recommend working with him enough! Overall, great experience.

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★ 1

Make sure to cancel your membership after the trial year because they’ll automatically start charging for a monthly plan. I tried to cancel, but they made me pay $64 for their annual fee and $19 for the month. I assume you have to cancel at least two months in advance. It’s pretty deceptive of them to roll you over without even a phone call.

Manager said they “usually take off the monthly fee” and would text me the next day to let me know. All I received was a bill to my email the next day. Either know what you’re getting yourself into or take your business elsewhere. I certainly won’t be a customer to any crunch in the future.

Another note. Don’t even bother trying their trial personal trainer program. Someone will work with you 1 on 1 for free the first time, but they try to rope you into buying their program. Ben was extremely pushy and wouldn’t take no for an answer. I felt uncomfortable. I’m pretty sure he didn’t even finish our session after realizing I wasn’t going to subscribe.

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★ 5

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★ 5

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★ 4

It was good

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★ 5

I love coming to Crunch!! Especially this one! I recently decided to go on a health journey, so I decided to get a trainer. I was paired up with Peyton, and he is amazing!! He’s always around to answer any of your questions/concerns. He’s helped me with numerous different things throughout the gym and really cares about his clients. If your looking for someone who’s friendly but is also not afraid to push you, than Peyton is your guy! 10/10 would recommend signing up with him!

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★ 5

All the staff are friendly and helpful. The gym is clean and spacious. Jared is a great personal trainer and I have already made significant progress working with him for 3 months. Highly recommend

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★ 5

Crunch is cool they have all the eqpt you need , and it's always good people there. I recommend the hydro -massage after a workout 💪

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★ 5

Jake has been a great trainer! Getting stronger each week and my form is improving.

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★ 5

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★ 4

The staff are really nice and welcoming. The gym is always kept clean, they even try to clean machines that people aren’t using. I really like the environment there.

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★ 5

I went to my weekly personal training session and feel accomplished for getting something done today

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★ 5

Great staff, clean gym, great vibes

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★ 4

My trainer Michelle was awesome!!!

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★ 5

Clean, great equipment, friendly staff.

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★ 5

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★ 5

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★ 5

You have a very nice
Facility. Very clean.

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★ 4

Always very clean here

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★ 5

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