★ 1

This gym needs to fully updated .
On 2-23-22 my morning routine was ruined by the smell of urine just opening the doors to the women’s fitness area.
I tried going up stairs to use the the restroom just to walk in to a toilet that hadn’t been flushed.
This wasn’t the first time that I’ve been disgusted by the upkeep on this gym(numerous times seeing full trash cans).
It’s ridiculous that I pay for a membership when anyone can just walk in to work out because there is no staffing there.

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★ 5

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★ 5

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★ 5

Best layout of all the locations.

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★ 5

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★ 5

Huge workout area and the staff is really friendly, this location has a track to run on & different equipment that makes this location one of me and my swolemate favorites around the Cincinnati area, two thumbs up 💪🏽

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★ 3

The gym is located conveniently of the i75, Union Centre exit. It features 2 levels. Most of the cardio equipment is on the 2nd floor along with the indoor track. A great view of West Chester`s retail area is a plus. This location is one of the "converted clubs" and smaller than your typical LA fitness facility. The basketball court is smaller in size and has no separate door. The ball is constantly ending up in the main section of the gym and players have to run and catch it. The pool is smaller in size and has no hot tub. The distance between equipment is very narrow and may be uncomfortable for some visitors. A huge variety of equipment is provided, but some of it is dated Weights are chipped. Group classrooms are very nice. One of the cardio rooms features a movie theatre !!! Overall location is clean and no trash was observed. Only 4 mirrors for the entire first floor. So if you are one of those guys who are in love with your reflection this place is definitely not for you. LOL
"Low wage-we won't engage". Like many other reviews mentioned customer service is a joke. But for the money they pay to the employees we shall be thankful they at least show up to work. My visit was 1/5/22 around lunchtime. I had a question about how people with disability may access the 2nd floor since no elevator was observed. A college-aged girl with curly hair immediately cut me off and told me to wait till she will finish her personal conversation on the cell phone. At this point, I left with a bad impression.
Overall I would recommend this location for an occasional visit but it is far away to be called your preferred club.

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★ 3

Limited equipment compared to other la fitnesses or whatever they are called now. Only one squat rack and weight/rower. Pool is clean though and sauna is nice. Movies are way too loud in the movie room. Boxing bag is in a weird spot but glad they have it.

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★ 5

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★ 4

I went in to check out pricing and equipment.

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★ 4

Stop playing Marley & Me in the cardio theater. No one wants to see a dog being put down

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★ 4

Great atmosphere. Some old equipment and some outdated equipment but has that great gym feel from the old days. Definitely can get your workout on here. They also have an indoor track! Sauna smells thou

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★ 4

Good equipment, the environmental specialist is always cleaning. The environment is typically peaceful. Only issue is people re-racking their weights

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★ 4

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★ 5

Love my gym! Great atmosphere. Have my own personal trainer helping me to achieve my body goals. Great place!

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★ 5

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★ 5

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★ 4

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★ 1

Staff is not friendly, hardly ever say anything to you when you come in and out. But the worst is the smell coming from the upstairs bathroom, it’s repulsive, it smells like sewage. The main ones smell pretty bad too.

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★ 1

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★ 5

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★ 3

Service could be better. Everytime I go to the gym the trainers always standing at front desk. How would they know if anyone is having a problem with the equipment or have a question. Would they have to not workout because they have to leave.

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★ 5

It's just the gym, this review applies to when the company was L.A. Fitness. I haven’t been a member here since the pandemic hit. So I can’t attest to the greatness or lack their of since it’s been under new ownership.

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★ 3

Don't sign up for the group training package. I've been a member a couple months and at least 5 or 6 times the trainer hasn't shown up with no notice. And the staff doesn't have a clue.

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★ 4

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★ 5

Great location . Great place and in love the staff. I would give it 10stars if I could . Highly recommend ❤️

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★ 2

The drop in quality post-rebrand has been tremendous. No one bothers to put away weights, the toilets and sinks in the women's locker room seem to never be clean, the soap dispensers are 50/50 on whether they'll have soap or not, and they no longer place buckets to catch roof leaks, just wads of paper towels.

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★ 4

Bathroom area always smell of urine...

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★ 5

I really like this place! My first day was AMAZING at Esporta and I'm looking forward to a second day! One last thing, I'd highly recommend getting the premium!

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★ 2

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★ 5

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★ 2

Circling the drain. This gym is absolutely imploding. Tons of workers doing absolutely nothing constructive or even remotely considered work. Restrooms routinely go days without attention. Avoid at all costs.

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★ 5

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★ 4

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★ 2

Not handicap friendly. Curb to step up on. Doors hard to open. Staff too busy joking with each other to help me.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 1

Esporta will lie to you and get you with fees.

Understandably during the pandemic their hours changed and became inconvenient but I maintained my membership and contract through the year.

I came in to cancel my contract and membership- I was given the option to freeze my account and could reactive just by signing in. I learned I was never under contract and the freeze will still cost a monthly fee and an annual fee. Esporta fails to set the expectation.

They will not give me my money back from the time my account was frozen.

Don't waste your time. Go to a small private gym or a planet fitness.

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★ 4

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★ 5

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★ 5

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★ 1

A gym full of about 50 people and half were not wearing masks, even walking around the gym not using equipment. Staff were present and did not enforce mask wearing at all, despite there being a full mask mandate in Ohio.

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★ 5

Erika rocks

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★ 5

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★ 1

Staff is friendly, but housekeeping is the worse i have ever seen, there is No hand sanitizer and not paper towel on the restrooms ... machines are getting bit up with poor maintenance ... Sad.., hope some one else opens a decent gym around...

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★ 5

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★ 2

Overall a decent gym. The track is a nice feature not many gyms have. My biggest complaint and reason for the 2 stars is the free weight layout is extremely cramped and leaves almost no room for anyone, there is only ONE squat rack in the entire gym, there is also way too many of the “machines” that could be removed and help to expand the floor for free weights and a few more racks. The redundancy of the “machines” downstairs, the ladies only room, and up stairs is ridiculous. You could also remove the 6-7 cardio machines on the floor that don’t ever get used to make more room as well. Overall just a poor layout and waste of space in the gym and could use a major overhaul.

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★ 4

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★ 5

Courteous customer service an clean beyond imaginable.

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★ 5

It was a really great facility.

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★ 4

Clean place.

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★ 1

The front desk clerks are unprofesdional. No masks were worn during close private conversations. Also not one was equipment wiped down and sanitized for the hour I observed.

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★ 4

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★ 2

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★ 3

Not the cleanist of places.

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★ 5

Attended a great yoga class!

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★ 5

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★ 2

Overall the gym is sufficient as it does have a lot of machines and free weights. With that being said you will need to be okay with a gym that smells like mildew, has mold on the ceiling in the locker room, and with seeing the same trash on the floor for weeks then this gym is for you. But not to stop there, you have to look for clamps for the squat rack and shuffle through weights because they are not racked properly or simply just left on the floor.

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★ 3

I've been a member for 10+ yrs...cleanliness comes and goes with employees they hire...locker rooms need to be redone, especially the toilets and urinal area...they need to be replaced and better ventilation...equipment usually in working order but treadmills and elliptical can be issues

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★ 5

Great experience so far. Taylor was very helpful in getting me started on my first day. Facilities are clean and well stocked.

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★ 4

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 4

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★ 3

So if you are looking for cardio equipment this gym has it all....if you want to lift weights then be warned there are a lot of machines and only one true squat rack/bar. I was quite disappointed to visit this location because of this. Also I found that the equipment is scattered around in his particular organization. It seems that whoever set it up just bought stuff and put it wherever it fit on the floor. The upstairs is full of cardio equipment as well as it has a track and a dark room with ellipticals in it (and movie?). This gym makes me frustrated by the layout and since it is just as close to me as Tylersville I guess I won't be here much. LAF is expensive enough, I want to workout at a gym that has a good layout or decent layout with good/enough equipment. Ugh.

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★ 5

Great gym!

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★ 2

In the sauna only one unit turned on , please don’t t be chip turn on second , the temperature in the sauna too low.

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★ 5

Very attentive staff

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★ 5

Get with Brock! He's the man!

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★ 5

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★ 5

Clean facility, management is very professional and helpful.

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★ 5

Great customer service, clean gym with lots of room to workout. Highly recommend

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★ 5

Brock has been amazing and helpful in getting me started! Thanks so much!!

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★ 5

Great

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★ 5

This LA Fitness is in very good shape compared to any of the other gyms around. Large weight selection, tons of machines, and a large dark room that makes cardio a little more bearable. Lots of complaints about the sales reps, but all you have to say is no thank you. They are just doing their job.

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★ 5

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★ 5

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★ 5

Nice space to work out in. They have a track, pool, cardio room with a big screen, and plenty of weights.

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★ 5

Visiting from out of town. Has everything I need and staff was very accommodating.

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★ 5

Great facility and cool staff! Has a good variety on equipment and classes plus they were very nice and flexible when I brought guests from out of town.

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★ 5

This is a nice gym! Both members and workers at they gym are very friendly. Be sure to talk with Brock he was very helpful.

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★ 5

Great gym. Really nice staff. Definetly recommend this place to anyone who lives here or who is visiting. Ask for Brock and he will square you away.

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★ 5

Shout out to Brock for getting me a good deal while I'm home from school for two weeks. Great equipment and a friendly staff!

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★ 5

Brock was very helpful. Great experience. LA fitness is the best

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★ 5

Thank you to Brock for helping me get a great deal while I am home from college. LA fitness is a great gym and their staff is awesome!

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★ 5

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★ 5

Very nice customer service!
Would recommend

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★ 5

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★ 5

Yes.

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★ 5

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★ 2

One of the reps there refused to give my girlfriend a guest pass, so I guess they don't want our business. The gym is great, but if they aren't willing to let someone try the gym before getting a membership then we will be going elsewhere unfortunately.

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★ 4

Nice place. I wish their locker room was kept a little cleaner

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★ 3

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★ 3

Weights are all over the place but the equipment is fairly good, there's a basketball court and upper level walking track

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★ 5

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★ 3

Decent gym. Not a whole lot of weight lifting options, but an abundance of cardio equipment. Nice gym and pool. Well maintained, but the locker room generally not the cleanest.

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★ 2

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★ 4

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★ 5

A little dirty but cheap prices offset that inconvenience

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★ 5

They have absolutely everything exercise! Very clean, friendly and considerate members and staff.

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★ 5

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★ 3

A million weight machines but not very many useful ones.

This place has a great concept but whoever did the purchasing pretty clearly doesn't actually work out, I struggled to find a practicable circuit. The cardio section is good, you'll never struggle to find a bike or elliptical, but the freeweights section desperately needs a few less random Nautilus machines and a few more racks and decline benches.

Similarly, there is a women's only room but it's crowded with a bunch of very specific targeting machines that don't really allow you to give a balanced workout routine and there is almost no floorspace in that area.

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★ 5

I’m from Germany in Cincinnati for a business trip and I have searched for a Gym and found this one

Very cool place to be!

The trainers are very nice and willing to help you in any case !

5 stars and I will definitely come back !

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★ 1

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★ 3

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

Great amenities, but not very clean. The trainers don't bother you with sales pitches. Equipment usually gets fixed in a timely manner, but sometimes only in a partial manner. The overall gym and its facilities (bathrooms, showers, sauna) really need more consistent/thorough cleaning.

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★ 5

el horario de viernes sabado domingo no me gusta deberian abrir mas temprano y cerrar mas tarde

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

Would give this five stars if they updated and added equipment. There is rarely used cardio equipment on the 1st floor that should be replaced with more squat/power racks(only 1 True squat rack in the building currently). Great people and staff otherwise

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★ 1

The gym itself is great. The staff offers the worst customer service I have ever experienced. I cringe if I need to ask a question.

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★ 5

Mid Afternoon time is best . Not very many people working out . I wish they'd turn up the music . Sometimes you can't even hear it .

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★ 1

The worst la fitness to visit.

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★ 5

My fiancé made me come to LA fitness today to check out the facility and *maybe* sign up. We both have gyms at our work so I wasn’t interested in the slightest. After taking the tour, I was really impressed with this facility. Tanner was excellent and we signed with him on the spot.

Our 2 year old daughter didn’t want to leave because she loved their play area so much! Definitely check this location out and ask for Tanner!

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★ 5

My fiancé and I stopped in to visit the gym and get information. Tanner was extremely knowledgeable and helpful. We signed up immediately. This location was very inviting and we can’t wait to work out here!

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★ 4

Nice place

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★ 1

Definitely one of the worst LA Fitness locations in the Cincinnati area. Despite looking huge on the outside, the space is not used well. The free weights area is way too small. There is only one squat rack, which is ridiculous. There are only four showers in the men's locker room, which means waiting in line to get one. The lighting is terrible too. Feels like you are working out in a cave. I avoid coming to this location at all costs.

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★ 4

Love their track

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★ 2

Use to be a member when it was Urban Active was looking to join LA Fitness nut after reading the reviews about the machines bring broke and. locker room / restrooms being dirty I have had a change of heart. Its also a contract membership that is a little too pricey with a $99 yearly fee. I think its to expensive and u shouldn't have to be locked in a membership.

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★ 1

Very bad customer service

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★ 2

The gym is huge however, it's upper floor it purely cardio and it's lower floor is primarily machines... There is only ONE squat rack. No, the smith machine are not equivalent. Thankfully, I'm only in town for a short time. Other than this LA Fitness feeling more like a Planet Fitness, what with it having a dedicated movie room, I can't recommend coming here if your truly want to lift weights. There is a basketball court, racquet/hand ball court, pool, and upstairs is a track of sorts. But again, this location doesn't seem to care if you want to really lift free weights. THERE'S ONLY ONE SQUAT RACK!!!

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★ 4

Love my gym!

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★ 1

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★ 5

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★ 3

Facility okay, no steam room nor jacuzzi.

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★ 4

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★ 4

Awesome work out

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★ 5

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★ 4

Pretty clean. Membership aspect is a hassle (what gym isn't though)

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★ 2

The gym itself is nice. Their bathrooms at this specific location are consistently disgusting. Go to the Tylersville location.

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★ 5

Great gym

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★ 5

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★ 5

Racquetball

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★ 5

Friday 11/23- Sunday 11/25 JOIN LA FITNESS FOR $0 ENROLLMENT 29.99 A MONTH + A FREE BLACK FRIDAY T-SHIRT! 💪🏼💪🏼

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★ 5

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★ 5

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★ 5

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★ 5

This far the best la fitness location

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★ 5

Great staff, excellent equipment, online access to all your questions, portability of membership

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★ 4

A nice facility with a 2nd floor walking/jogging track, free weights, machines, racket ball court and pool. Membership required but you can get a free, one day guest pass.

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★ 4

Nice gym if only the treadmills in the theater room worked..more than half of are always out of operation.

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★ 5

LA Fitness in woodhaven is a fantastic gym! Always clean and staff is very friendly! I recently started personal training and I cannot say enough about Jett, John, and Christian! They are so knowledgeable and caring, and they really care about helping me reach my goals! You can go workout without having a personal trainer but having one as fabulous as these three are really enhances your fitness lifestyle! I love LA fitness and i love Jett, John and Christian!

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★ 5

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★ 3

Needs more than one squat rack, not much room to deadlift or the extra bars to do so. Cardio equipment on the weight floor is rarely used yet still there.....but so close to the house, so here I am.

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★ 5

Try to go get it in as much as possible

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★ 5

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★ 5

Love this location, women only wright room is great, running track, and better machines than other locations

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★ 5

Lots of interesting equipment to build muscle. Haven't been upstairs yet

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★ 4

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★ 5

An energetic yet calm atmosphere combined with all the equipment you would need make this a good gym.

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★ 5

Solid gym. Less crowded than the one on Tylersville.

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★ 5

Great basketball court and usually not too busy when my friend and I go.
Fair monthly fee as well.

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★ 4

Good place to work out!

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★ 5

One of the best gyms I know very helpful staff and great quality machines, no matter how heavy a lifter you are you can improve yourself here.

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★ 4

Good Classes, plenty of space, well kept machines (besides the stairmasters), Very clean

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★ 5

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★ 5

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★ 4

Nice gym and awesome machines!

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★ 5

Haven’t been here but I feel all la fitness are nice

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★ 5

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★ 1

Someone stole my credit and debit cards from me here! Watch out fot sticky fingers in the locker rooms. Even combo locks wont dissuade them.

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★ 5

This my gym alot of great employees here gym great recommend to everyone

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★ 4

I visit this location maybe once a week, as I prefer the Dudley road one which is closer to work and feels a little more open/spaced out. This location always feels a little busier than Dudley. My biggest gripe is the womens locker room. The lockers are significantly smaller than the ones at Newport or Dudley, and the benches make the changing area cramped. The locker room needs a serious overhaul. Overall it's a good gym and I really like LA Fitness. I'm glad to have multiple locations to visit, although my closest Colerain and Western Hills locations closed.

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★ 5

Mi lugar preferido, un buen lugar para ejercitarse.

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★ 5

Clean. Machines regularly maintained. Friendly staff. Movie room is great.

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★ 3

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★ 5

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★ 3

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★ 5

By far one of the better LA Fitness clubs in the country. All equipment seems well maintained and the locker room was clean. They even have a theater with cardio equipment!

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★ 5

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★ 5

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★ 3

Great workout equipment. Very poor guest service, needs immense maintanace, when it rains the building leaks everywhere on the track, entrance, stairs, floor. Might shift usually just hang out with each other. But it's a good gym, a lot of classes and things to do. Very rude at closing though and they push you out, workers should be more welcoming and kind. Also, a lot of shaddy stuff in the steam room that workers don't monitor.

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★ 4

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★ 5

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★ 5

Danelle’s Zumba class is THE BEST. Great music, fun choreography, high energy just the most fun you can have. She is the best instructor out there. Come check it out. You won’t be disappointed!

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★ 5

This is hands down the best Zumba class!!!

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★ 5

Love Zumba.

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★ 5

A beautiful club! By far the best Gym in the area! The staff is super friendly and thanks to Eleazar I can call this place my second home! Absolutely love it!!

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★ 4

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★ 3

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★ 5

Awesome facility, very elegant. Eleazar was extremely helpful in finding the best membership to fit my needs.

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★ 4

Very Nice LA Fitness. This one has an indoor running track

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★ 5

This gym had everything and its own area for women. Very inviting

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★ 5

I have been a member for several years. I use machines and elliptical but they also yoga, spinning and a room for zuumba

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