★ 1

Location is now permanently closed without warning. Just joined in September and paid all of the associated yearly fees just to be screwed out of them a few months later. This was a great gym for the most part but now I see what kind of management owns the place and I'll never use one of their facilities again. No warning, no refund, just a notice that there's a place down the road about 10 mins that everyone is being transferred to. A new place that: doesnt open for at least 2 more weeks, doesn't have showers in house, and is even further from where I live. No thanks. Taking my money back to fitness 19 that is down the road at Kamm's corner.

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★ 5

I went here for the 16 week challenge and, I did get close to the results that I wanted but it was a lot of rules to signing up.

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★ 5

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★ 4

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★ 5

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★ 3

I like going to this place just wish they would tell you about hidden fees instead of making my account negative. :/

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★ 5

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★ 3

Not a bad gym but not the best either. Had an issue at the start of the membership with an employee who was since fired. I do like Claire (the owner) as she took necessary action and was accountable for what happened . It just sucks because she is not who you deal with. Staff ccmes and goes all the time. It's very small. I go late at night so no issue there. The trainers and stuff who are awesome tend to come and go very quickly (for unknown reasons). I don't feel it's a I would recommend, however, I can say I've been to much worse.

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★ 1

Just went for consultation and Lenny’s cockiness and rude attitude helped me see how wrong this whole thing is. Scam. He got defensive when I asked about canceling after the 16 weeks and when I was going to leave he wanted his papers back and almost went over the table to get me because I insisted on scratching off my social security number and other personal information. Classless.

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★ 5

This place is great you can work out almost any time

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★ 5

Great programs, great staff, and great equipment!

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★ 3

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★ 5

I love MX 4 which is a group PT. In fact I'm on my way to sign up for a year. So much fun and I'm seeing results.

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★ 5

6 weeks ago, I decided that I had enough. After turning 40, my weight and health were at at their worst. Tying my shoes required a halftime to catch my breath, no joke.

I saw this 6 week challenge come up on Facebook advertisement for Workout Anytime. I didn't know anyone here. And I've never done anything like it before. I have had some success in past years doing beachbody videos in my basement. But they were missing something. People. Connection. Professional advice.

I signed up with Jake and weighed in at my all time high, 245 lbs. Nate set me up with the meal plan and explained what was needed to change our bodies and set us up for a better future essentially. Nate's classes are all early, but I was blessed with two awesome, energetic, and encouraging trainers. Ryan Skidmore and Mark Gus are phenomenal trainers and people. They exude positive energy that rubs off on all of us. Speaking of "us", I love us. Taking this on with the fellow challengers has been one of my biggest honors. I absolutely loved sharing experiences with you all. I hope we all continue on our path to a healthy and happy lifestyle.

Last but certainly not least, I'd like to thank Claire and Alex. Claire has created the platform and had the wisdom to hire an amazing staff. She lends help and inquires what can be done better. That is a sign of a great owner. And the culture is as good as I've seen in a gym. Perhaps the best choice she could have made was to put Alex in charge. She's everything wrapped into one. She lives by example, has a wealth of knowledge, encourages, and leads a great team that gives us everything we need to succeed.

I weighed in at 210lbs at the end of my challenge, making that 35 lbs in 6 weeks! And I had a blast doing it! I'm not going anywhere. If you're looking to work with the best people (staff and fellow gym peeps), on nice equipment, and be a part of the best gym fam, see ya soon!

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★ 5

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★ 5

Great clean place with great attentive staff for cheap. Open 24/7 it makes going to the gym work with my schedule

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★ 5

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★ 5

I am so excited about the gym, everyone is so helpful and real. I am doing the 6 week challenge and I have made it a goal to get healthy and fit. Great program. Thank you.. Marcia

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★ 5

Finally found a gym where I “belong”. The staff is amazing and encouraging. I find the mx4 workouts to be challenging but still fun. The atmosphere is awesome here and I really enjoy the people I have met and friendships that I have developed from going here.

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★ 5

Best gym, waaay better than Planet Fitness and those stuck up employees they have. The treatment I received is day and night, these guys are courteous and polite not to mention they have all the equipment I use.

Best part is they have better pricing too!!!

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★ 5

Very happy with my experience and workouts thus far! Working closely with Alex and Nate. I haven't worked out in 5 years, and I used to call myself an athlete! Swimmer, diver, synchronized swimmer! Nate and Alex with their Can Do Attitude have encouraged me to take bake my health and my power!
I lost 4 lbs. the first week, and I look forward to the community of exercisers!
Thank you for helping me reach my personal athletic goals!
A very satisfied client,
Margaret Leitch

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★ 5

Wonderful place to workout!Staff is willing to work with you to reach your goals if you want them to!You can come to workout and be on your own or ask for assistance if you need the help !!!!

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★ 5

Best gym ever! The staff is onetime very busy and you have to be patient. But...they are great! I’ve never been to a gym where I had this much support and encouragement.

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★ 5

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★ 5

Very well mannered staff and friendly never had any issue with anything

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★ 5

What a great place to work out! Staff is friendly and knowledgeable. Facility is clean and upbeat. I definitely recommend!!

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★ 4

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★ 5

I cannot tell you enough how incredible their 6 week Challenge is! From fitness and nutrition to accountability, they have you supported and covered and that is why I see results! Plus a staff that genuinely cares for me and my journey. I couldn’t be happier to be a part of them. The owners clearly care about their members just like fam and their staff is awesome! Don’t wait if you are thinking of joining, you will get everything u need!

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★ 5

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★ 4

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★ 5

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★ 5

I've never had such a good experience in my entire life. The positivity overflows in this place which helps with motivation. The lack of judgement is a big deal as well. The staff are amazing the place is always clean I have nothing but good things to say... the six-week challenge is phenomenal it's highly recommended

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★ 5

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★ 5

It has been an awesome experience so far. My coaches/trainers are the best. It’s as if I’m the only one there at times, they pay attention to me and my special circumstances. When I started, for a moment I felt it was hopeless, I was not going to be able to participate and do what everyone else was doing. They modified everything for me and I feel better, I am sleeping better, the weight is coming off not as fast as I would like, but I definitely have lost inches around my waist. I have not been able to squat for 20 years, yes squat something I believe everyone takes for granted because they do it every day. And guess what I am squatting not all the way but more than I have been able to in 20. I am super pumped, you guys are the best.

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★ 5

Amazing group of people who truly care about your health and well being. They treat you like family as do the other members of the gym, particularly members of the 6 week challenge! One of THE best decisions I have made in my 45 years on earth.

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★ 5

Great atmosphere and staff, doesn’t feel like your ordinary gym

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★ 3

Great as a month to month facility. Plenty of cardio, but limited free weights. This is not kid friendly but often kids at the facility with trainers and members. I joined several months ago but still get emails to join. They offer a 6 week program where they set a weight loss goal for you and it is free if you meet the goal. I didn't feel that the goal was safe for 6 weeks. Really turned me off. Wish they enforced the wiping off of machines when you are finished using. Their bootcamps will kid your butt! Overall an okay gym.

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★ 5

Nice equipment. I'll be spending some time here.

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★ 1

I would not recommend this gym at all. I used to really enjoy working out here when the original staff was present! They were so welcoming and uplifting! Once new staff came in, I dreaded going in. My husband and I cancelled our memberships last week due to the staff. We were there to life as a class was going on. They made a person, that was using the machine, move so that the class could take over the entire free weight section of the gym. We pay to workout there also. Why should we have to move? Definitely find a different place to go! The whole atmosphere makes me feel u comfortable.

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★ 5

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★ 5

Great gym to work out in, ready to start the 6 week challenge Friday!

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★ 1

***update***
The information in your response is inaccurate yet again. Check your records again, check your contract while you're at it and maybe you’ll find that my BF met your criteria and you screwed me with some made up stipulation not written in your contract.

Waste your time and your money somewhere else!

After completing a 6 week MX4 challenge and losing 17 lbs and 6.5% body fat (based on their measurements, taken by their staff, with their equipment) I had to dispute the contract with an absentee owner living out of state (Claire Bass). Per the contract and sales rep, you were to lose 25lbs-which they changed to 20lbs 3weeks into my term- or 6% body fat, following a meal plan and attending 3 MX4 sessions weekly. You pay $499 and are refunded once you reach your goal.

Well guess what folks? At weigh in, I was 17lbs and 6.5% BF less. I was offered: unlimited MX4 classes for 6 months @ $149/mo for 6 months or $129/mo for a year and a FREE T-Shirt for reaching my goal.
Well, I thought about it for 2 weeks and decided I wanted my money back.

Then I get the go around and no refund!
Waste your time and money elsewhere.

Hi May, Congratulations on losing 17 pounds on the Challenge. You should be very proud of that accomplishment. In looking at my copy of your contract that was sent to me right after you joined, neither the weight or body fat  box was selected, which may be one source of misunderstanding. That's not unusual because we only use Body Fat when someone is already lean, and does not have at least 25 pounds to lose. If someone is over 28%, we default to weight automatically, as we did in your situation.
I'm so sorry for the confusion, but we ONLY use Body Fat to measure progress when your STARTING BMI is lower than 28%. Kim told me she explained that to you, so I thought we were good. Additionally, you were measured on 2 different devices for beginning and end body fat, and we have at least 5% variation between them, so the final reading is invalid. I asked Kim to explain that to you as well, and she said she did.
We very rarely use Body Fat for anyone in the Challenge because most are well above 28% when they start, and nearly everyone loses 6% or more. For a 25 pound weight loss, you would expect 15% or more body fat loss when your starting BMI is above 28%, which is why we have this rule. Unfortunately, you didn't hit the goal according to the rules.
I really don't want you to have a bad experience with us, though and I'd love to see you continue your great progress, so here's what I would like to offer: You can do the Challenge again for 6-weeks to try to get the remaining 8 pounds off. When you reach that goal, which will give you your total loss of 25 pounds, I'll refund $250. The value of 12 weeks in this program is between $1200 and $2400, which you will have received for just $250. PLUS you'll be 25 pounds or more lighter. Does that sound fair? There's just no way we can bend the rules of the Challenge for 1 person because it would be unfair to everyone else.
Thank you for your understanding. Please let me know when you'd like to start coming back. Olympia will be back next week, and we'd love to see you back in her classes.

Claire

-Pretty much.... “my staff is incompetent and my equipment don’t work properly”.
-My cousin completed the challenge with me and lost 23lbs (same time); she was refunded her money.
-I guess they can pick and choose who they refund to.
-it’s a nice gym with friendly staff members but they F*** me over once already; why would I return?
-I called corporate and am still waiting for a return call 3 weeks later.

Waste your time and your money somewhere else.

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★ 1

I did not like this gym. Most people seem to just be there to work and not to be there to care and be present in the moment (there were 2 guys that were actually awesome). They are flaky and there is no communication between the staff. I am incredibly disappointed.

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★ 5

One of the best gyms in town !! really reccomend this place

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★ 4

Very friendly and knowledgeable staff. Never have to wait for any equipment. Only negative is the bathrooms always tend to be dirty.

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★ 5

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★ 4

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★ 3

Its a great gym and the fact that its 24/7 is convenient. The reason I only gave 3 stars is because whenever you try to cancel your membership, they give you the runaround and make you jump through loops just to do so. The second you choose to terminate that membership, their whole attitude changes towards you and its a bit annoying and unnecessary.

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★ 5

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★ 1

Beware of the ‘free month pass’ that you get in the mail or something. They charge you $20 for the plastic card that gets in, and you have to sign a contract. If you aren’t sure if you want to keep it or have the money next month, you need to give 30 days notice to cancel it THAT DAY or else you’ll get charged for another month. I froze my account because I didn’t know if I’d have the money, and I didn’t so I cancelled it a week before it was going to charge, yet nobody told me while freezing or cancelling it was still going to charge me for a month that I can’t even use it for. Goodbye $30 and another $35 for the bank overdraw until I get the money to pay it.

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★ 4

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★ 4

Very clean facility. Awesome staff. Great machines. They need to have a little more free weights though, and the space isn't the biggest.

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★ 5

Very clean facility..very knowledgeable staff..I highly recommend joining

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★ 4

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★ 5

When I joined in early February 2017, I have been impressed with the team. From Alissa at the desk, to Claire the owner, to Max, Nate & Doug the personal trainers. I'm over 70 and have a big weight problem. The team have given me so much support and encouragement. I try to work out from 3-4 days and once a week with Doug, my personal trainer. They never made me feel like "an old fat lady". They treat me with respect and constant reinforcement with a lot of laughter and fun. I've met many of the younger members who work out there and they have been very nice to me. I would highly recommend this gym. They have an excellent program that can be geared to your special needs. Oh, by the way, I have lost inches and 20 pounds to date. So something must be working!!!

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★ 5

Great and pleasant staff that remembers you. Great new equipment. Always plenty of options and room for exercises.

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★ 5

AWESOME GYM!!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

I've been going here for about 7 months and have seen amazing results. The staff is fun and very knowledgeable and the equipment is top notch!

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★ 5

Professional operation with accommodations for all levels of fitness.

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★ 5

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★ 5

Love the fact i can go anytime! Havent tried tanning yet but soon :)

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★ 5

Great gym amazing staff. The one trainer Douglas is awesome, as most Doug's tend to be.

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★ 5

Everything I need to work out. The people that work there are great!

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★ 5

I love the Personal Training staff! Very knowledgeable and extremely motivating. These guys (and gals) really know their stuff.

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★ 5

This is the first time I joined a gym, and I am so glad I did it! I actually look forward to working out and I feel great every time I go. As the name says, you can work out anytime, and I especially like that. I admit, I have never gone at 3 a.m., but I can see how it could be helpful to pop in for a workout at an unusual time. There are always other people working out, but it is never crowded. The staff at Workout Anytime in Fairview Park is wonderful - always friendly, helpful, and encouraging. I loved this place so much that when they had a "buy one get one" deal going, I got a year's membership for my sister. Great place! Dana W.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Facilities clean and well-kept, with nice equipment. Staff friendly, fairly priced.

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★ 5

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★ 4

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★ 5

Love this place! Everyone wants the best for you. Nate is an amazing trainer , he'll help you reach your goals. Couldn't be happier

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★ 5

BEST GYM IN TOWN!!!! Not only is the club 24/7 which helps with my schedule with work but it is clean and the staff is SUPER FRIENDLY and HELPFUL!! Cant imagine working out anywhere else.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Fresh new clean environment very friendly staff. So far so good. I'd highly recommend 24/7

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

friendly staff!!! Gym neat and seems to be well kept

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★ 4

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★ 5

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★ 5

FINALLY! A gym in Fairview that's open 24/7. This club is great because I work odd hours and haven't been able to work out regularly in a long time. Thanks for coming to our neighborhood.

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★ 5

Good price and everything I need. Perfect.

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★ 1

Beware! If you attempt to cancel your membership, you will be given the runaround. I attempted to call to cancel my membership and was told I needed to come in person to do so. After coming to the location, I was told I needed to call the billing company. After calling the billing company, I was told to read my membership agreement for cancellation instructions. To this day, I'm not clear on how to cancel my membership. As a month to month customer I would think it should be as simple as clicking a button, it is not. Save your money, use the rec center or another gym.

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★ 1

Thought this was a 24 hour gym

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