★ 1

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★ 5

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★ 4

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★ 2

Just ok. Better locations

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★ 4

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★ 4

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★ 5

Good work out

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★ 2

The price is good, but the locker room and restroom are not the best kept. Need work on this area

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★ 4

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★ 4

Get some great workouts in

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★ 1

Not right pt

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★ 5

I go here 4 times a week. I have lost weight and gained energy.

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★ 4

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★ 4

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★ 4

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★ 4

Affordable, usually not crowded, and somewhat difficult to get into their parking lot. Easy to see from road however.

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★ 1

Fitworks acquired Moores Nautilus several years ago. Moore''s was great because I used their steam room and dry sauna as well as the machines. Fitworks merely bought the clientele Fitworks had nothing more to offer. I went 1 time and was dissatisfied, I was forced into paying the remaining balance which I did but vowed never to come back. Today there are far better excercise facilities for a far lower price.

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★ 5

Friendly and positive energy

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★ 2

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★ 4

Good gym, clean facility

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★ 5

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★ 5

Great for me being a newbee and staff has been great.

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★ 4

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★ 2

Dirty. Not great.

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★ 1

I have been a member since the late 1990's. This gym has become AWEFUL! Most of the machines are outdated. The TVs have no sound and are on terrible channels. The Mens locker room is dirty and disgusting!
This gym is full of mexican's and they hang out in the locker room in groups of 3 or 4 blocking access to lockers. DO NOT join, it is a terrible gym!!!!!!!

Source: Google

★ 5

Friendly people, great classes!

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★ 3

This is a "decent" place to workout..depending on your objective. Personally, I'm here for weight training and cardio. Some(most) of the equipment is outdated and occasionally out of service and takes longer than expected to be repaired. I've been a member for a little less than a year after leaving the fitness facility provided by my employer because this fitworks is more convenient albeit not as updated, accommodating and more costly.
Overall I'd say, for the price, it suits my needs.
I'm sure you could find a gym that offered more but you'd also pay more.

Source: Google

★ 1

I attended the Zumba class based on invitation of my friend ( I tried to feel it, if I wanted to invest my money there). I liked the class. The service that started at the front desk, was HORRIBLE!

The receptionist ignored me for the whole 15-20 mnts. She was busy taking care of the current members. I was standing there for the whole entire time, she didn't bother to look at me or asked who's next.

Finally, after minutes " being ignored ", class was started, I was taken care of. I said I'd like to pay for zumba class. The lady asked my name. She asked if I was a member. I told her, " I am a GUEST, or can be WALK IN GUEST, and I'd like to pay the class. I have a member friend here. I would like to attend the Zumba class."

She asked what's my friend's name ( XX XXX), and if she was here. I said, she should be here, because we promised to meet here (She attended the kick boxing class at 6.30pm). I was not sure, since I couldn't reach her by phone (later, after I paid, I saw her in the zumba class).

Anyway, I said it's not a problem whether she's here or not, I am willing to pay $5.00 instead of $3.00. I mentioned about paying for my 2 kids ($6.00), total $11.00

The gentleman behind the counter said something like," now, she's changing/ adding it." Something like that. I had no ideas what he's talking or why he's saying that.

As a customer, am I NOT allowed to bring my kids and put them in the daycare? It's literally says " DAY CARE " in the facility, and I have been there before, I paid before. So, this is NOT my 1st time coming up there.

I paid $11.00 total in cash (forgot to write down my name on the paper), they didn't ask me to, I already lost my interest in attending the class, but, too late, I promised my friend I would be there.

During the class, I was not really happy. I kept thinking about the bad service I had. I myself working in Hospitality world, taking care over 1,000 customers daily, face to face with them. I anticipate and train my team to always give the best customer service and make it memorable (everytime I go, I watch how people interact and learn how the CS handles the customers)The fact, I myself experience unpleasant one. It really ticks me off till the class's over (no, I didn't finish the class. I left a bit earlier, attempted to leave half way, but decided not to).

First impression is very very important, and it tells you where the business will be heading of. My first impression with this customer service was unimpressed at all!

Last weekend, I came, and the CS at the lobby was very nice, persuasive to ask me joining the membership. I liked how he approached the customers.

I was thinking to invest my money and become the member for your business, but, after this evening, it changed my mind. Your business doesn't need " new customer ". Your business only puts " the member " on priority. Walk in guest is less important. That's how I felt this evening.

Something needs to be changed here. If your site keeps doing like this, people would do the business with another place.

I sent out an email to the manager back in Sept, never heard anything till now. Good bye!

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★ 4

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★ 3

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★ 4

A good Fitworks location, but I recently move to West Chester and theirs is much larger with more equipment.

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★ 2

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★ 5

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★ 3

I say 3.6 is about right!! A little small, but pack a nice strong 3.6 punch on rating

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★ 5

Been there once and now I have a member ship all the essentials that I need they have .

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★ 5

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★ 4

The staff is very good with the information, and try to find the best deal that fits our situation. It is a great place to exercise

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★ 5

Great place and the people are friendly.

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★ 1

I signed up for a year membership in late summer of 2013. I was, frankly, BULLIED by the staff to also sign up for a personal trainer, after the initial weigh in. I repeatedly told them it would be a financial hardship. But they fat-shamed me into signing up for the lowest cost training available, which was still over $80 a month,

I'm a 50 year old woman. I was assigned a young kid who obviously didn't have a clue how to help me lose weight. I trained and worked out 5 days a week for 6 weeks solid, and only lost 3 pounds. It was a lot of sweat, pain (they pushed me to limits I should not have been) and work for basically no results.

In late August, my 11 year old son suffered a traumatic head injury, which resulted in multiple visits to the ER, weekly testing, X-rays, MRIs, and follow up visits. The medical expenses not covered by my insurance quickly mounted. I'm a single parent who gets no support of any sort.... So at this point, I decided to cancel my training membership, not being able to afford it, or attend the sessions due to time needed for my son. I wrote a hardship letter to the company, offering to present copies of the medical bills etc..... I was never contacted in writing or by phone about this request.

I went in to FitWorks several times and spoke with the trainer in charge about the situation, who acted as if his hands were tied. I withdrew permission to charge my bank card so that I would not be further charged for training that I was not getting.

Weeks later, I discovered I'm being sued by FitWorks training!!! They want me to pay thousands of dollars, for TRAINING I NEVER RECEIVED. There was no consideration given for my hardship claim, even though in the training contract it CLEARLY STATES that medical hardship is cause for contract cancellation.

In addition, I discovered a charge for $40 and some change just this week, unauthorized from my bank card. I called the front desk, where the girl who answered gave me attitude about it, said it was an auto-renewal for month to month (even though my 1-year membership has expired). I was informed I cannot cancel by phone and have to go in to the gym. After reading other reviews here, I hope they will not cause me any more hardship to get this accomplished!!!

WORST, MOST CROOKED GYM EVER. DO NOT WASTE YOUR TIME OR MONEY WITH THIS SLEAZY UNDERHANDED ORGANIZATION.

Source: Google

★ 1

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★ 1

I canceled my gym membership and personal training class membership because the class offerings and quality of instructors declined over the course of the one and half years that I was a member (with the exception of a couple of Zumba instructors). The three different managers that I spoke with during the time that I was a member were full of promises regarding new class offerings; however I did not see these changes come to fruition. Within the first few weeks of joining the gym, I attended my first Group Power class only to find out that it was the last class being offered since they canceled the Group Power classes altogether. Over a year later, Group Power classes returned for a few months, but then it was canceled again! This gym does not have enough variety or quality of class offerings. My overall impression is that they put on a VERY hard sell to get you to become a member, but they are not receptive to member feedback and do not seem to be invested in retaining their members.

My husband canceled his personal training group membership earlier this year with front desk staff, but he continued to be billed for it beyond cancellation. We are now having to pay for months of personal training classes that we were told had been canceled for us. Please do not trust any front desk staff to "take care of cancellation" for you; apparently, they are not well trained. My husband was a loyal member for 10 years and they tried to charge him $15 to replace his membership card because it was worn out. It's understandable to charge for a lost card, but to charge a long-time member for a card that is worn out is just plain cheap.

Source: Google

★ 1

I had to cancel my fitworks account I gave 30 days notice and I am still having a horrible time canceling this account very discouraged and will never visit this gym ever again.

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★ 2

DO NOT sign a contract with this gym! You will get screwed over! Terrible, terrible, terrible! Do not expect them to help you out with anything you are not satisfied with at their gym--they do not care! They just take your money and basically say it's your problem. I would NOT recommend this gym at all. Highly dissatisfied.

Source: Google

★ 5

fitworks forest park is the best gym in town always nice staff, clean, the GM is an awesome guy , fitworks is about team work the staff are very helpful to the customers front desk greet everyone with a smile. playland is the perfect place for my kids ms kathy always keep my kids happy and mikell is a very helpful person he is always there to help customers the trainers are great in what they do the entire staff are just awesome people like i said before the best gym in town

Source: Google

★ 5

Forest Park Fitworks is a great facility to workout and get in better physical shape.

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★ 4

This is a great place to get into shape! The staff there really seems to love what they do and it shows. They have a ton of activities there so something is bound to peak your interest. One of the greatest things about this place is that it is KID friendly. They actually have childcare there while you workout. Checkout the hiphop dance class on Wednesdays, from what I hear its awesome!!!

Source: Google

★ 5

There is a lot of good things I can say about fitworks in Forest Park. But I will start by letting you know that fitworks has change my life for the better. The training they have it is amazing. I love it and I am very happy. The group class are fun and excellent way to loose weight and if you want all the attention to your self the one to one, which you get your own personal trainer is a great way to start. I can say this because I have my own personal trainer and his great. If ever interested his name is Jack. Fitworks in Forest Park is the best place to loose weight and to have fun. The staff and the trainers are great help you all the way through until you are happy with your results. I love that and I think anyone would love that too.

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★ 5

I REALLY REALLY LOVE THE HIP HOP CLASS THAT IVE BEEN GOING TO FAITHFULLY .I THINK THIS WAS THE BEST IDEAL YET.ME AND MY FRIENDS HAVE BEEN GOING AND WE ALL LOVE IT .OUR INSTRUCTOR IS THE BEST !!!!!!!!!!.IVE GOTTEN A GOOD WORK OUT AND ALOT OF GOOD DANCING MOVES THAT I USE OTHER PLACES AS WELL THANKS KEEP THIS GOING RUBY SMITH

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★ 5

I having been working out at fitworks since the beginning of december and everytime I walk threw the doors i am greeted by a smiling face. The staff at Fitworks Forest Park go above and beyond for their guest and they make you feel good about making the decision to get healthy. I attend a few classes at the facility and I am more than satisfied, I am loosing weight while having sooo much fun..

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★ 5

Fitworks Forest Park is an awesome gym! The staff is very helpful, friendly and the training staff is incredible. My results since joining the gym have exceeded my own expectations due to the encouragement I received from everyone at Fitworks; they showed me I was capable of so much more than I believed possible and it feels great! Thank you Greg, Jack and the rest of the staff.....you've changed my life.

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★ 5

I love my work out at Fitworks; it’s the high light of my day! The staff is friendly and very approachable and goes out of their way to give me the best experience possible. I feel it’s a good value, and with all their locations they make it easier to get my workout in throughout the day!

Source: Google

★ 5

I belonged to Fitworks back in 2000. I quit going there when I went to college and was too far away. I never moved back that way and belonged to the three other fitness clubs in the mean time. I recently moved back closer to Fitworks and re-joined a few months ago. I absolutely love this gym and the atmosphere and everything they have to offer. They offer a lot of fitness classes, small group training classes which are Biggest Loser like, personal training, and a cinema room with workout machines in there. I work out with personal trainer Dan twice a week. He has helped me stay on track and has shown me some great work outs. He definitely knows what he's doing. He also keeps me in check my checking my food journal. All the employees are nice and some even greet me by name. It's a fun place to work out!

Source: Google

★ 5

Membership to a health club is a positive step on the road to weight loss and better health. If you're looking for a friendly environment and live in the vicinity of Forest Park Fitworks, this is a great choice for your fitness needs. The staff are friendly and helpful. In addition, the Fitworks in Forest Park offers exercise opportunities in a fun group environment. Since becoming a member, I've started exercising in the small group training classes and I've seen great results. I've become stronger, leaner and have seen weight loss. The small group training classes are for all fitness levels and are lead by a knowledgeable personal trainer. I would recommend Fitworks Forest Park and the small group training classes to anyone who is looking for an AWESOME workout!

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★ 5

Fitworks (forestpark) has a very friendly staff to talk to and are very helpful if you need any information. Someone is always cleaning the machines and organizing the weights unlike some gyms. Overall it is a great place to work out, I will continue to be a member.

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★ 5

I love working out at fitworks! The staff and trainers are great, very friendly and willing to help you get your results. The playland is great my daughter always has fun in there, even if she the only only in there, she's paid attention to, not just ignored like other gyms, and they know her name! The fitness classes are so much fun and a great way to break up your routine. Prices are great and flexible for every income... Must check out and join! You wont regret it.

Source: Google

★ 5

I have worked out at a lot of gyms in the Cincinnati area and Fitworks is the best gym that i have worked out at by far. The prices are great and very comparable to other gyms around if not cheaper. They offer a variety of dirreferent classes which keeps you from getting bored from your workouts: Zumba, hip hop,boot camp,ring of fire,kickboxing and more.The cinema room is great for when your doing cardio because it makes your time go by so much faster.The tanning beds are also a great option if you like to tan.I have been working with a trainer and all of the trainers there are very knowledgable and respectfull and are great with helping you get the results that you want.
The daycare center is also one of the best that i have seen compared to other gyms and its nice that you can see your child from the aerobic room also. The management is also great. I honestly cant think of 1 bad thing to says about this gym!!!!

Source: Google

★ 5

I have been a member at this facility for over 10 years and have recently started the small group training classes. I was getting bored with my usual work-out and enjoy the variety that the classes offer. I would recommend them to anyone who would like to get a more well rounded workout and maximize their time at the gym.

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★ 5

Currently serving in the Military & Law Enforcement and I'm a member at Fitworks (Forest Park). Fitworks (Forest Park) is a great gym to workout at. The staff are very knowledgeable, friendly and will help you achieve what ever goals you set for yourself.

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★ 1

This company is an all out scam. Our contract was inadvertently changed from 1 year to 2 year. Most of the people are rude and out to make a buck. Avoid this company at all cost.

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