★ 3

They are in the process of getting new equipment..new owners I believe...I am on my son's membership..we workout together

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★ 5

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★ 1

This is not a fitworks anymore! The location is home to a 360 fit life gym now. Save your drive and do check the fitworks website for the 2 locations in Cincinnati area.

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★ 5

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★ 1

Lord have mercy if you have to cancel, you have to jump through loops, the only way you can cancel your membership is to go in to fitworks and talk to a manager if the manager is not in you cannot cancel your membership!!

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★ 5

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★ 3

It's not as clean as it used to be

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★ 4

Locker room need to be kept clean sauna always broken down

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★ 3

Close to home. Needs to be cleaned up, viralex bottle & paper towels need to be filled & in good working order.

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★ 3

Trouble with equipment repairs. They just seem to have no interest. I heard they were closing soon.

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★ 5

Good location

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★ 5

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★ 1

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★ 5

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★ 2

Half the exuipment is broken, out of 10 treadmills upstairs, only 2 work (without going negative incline or something....)

The showers are dirty and smell.

Supposed to open at 5am on Mondays but I'm here at almost 530 and no one has come to open the place yet.

At least it's only $10 a month.

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★ 1

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★ 4

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★ 3

better if you didnt have to listen to the same music with racial words and cuss words all the time

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★ 5

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★ 1

Old out dated equipment.

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★ 3

Needs better maintenance overall but the equipment is functional and employees are great.

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★ 4

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★ 3

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★ 5

Best value for a workout around. My entire family goes and we rarely have to wait for machines to free up. The staff is super friendly and helpful and it's a very relaxed environment.

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★ 4

Very clean, solid selection of weights and equipment. They have good hours (24/7) Monday-Thursday and good facilities as far as a changing room, showers, and sweat room.

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★ 1

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★ 5

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★ 4

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★ 5

It's a GYM that's almost more of a club. You can put on headphones and "tune out" or not. People talk to one another. It's not the cleanest or latest and greatest but it's also not the most expensive. The members I see and interact with regularly are all good people.

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★ 5

Comfortable

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★ 3

Great people, great equipment when it's working. They are a bit slow to fix equipment at times.

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★ 1

Hands down the worst gym I’ve been to. The equipment is poorly maintained. I’ve had multiple dumbbells almost fall apart on me because no one will take the time to tighten the screws after repeatedly asking. The fitness mats are the same ones that have been there for over a year and a half since I’ve been there, despite their $50 yearly “maintenance” fee. On top of all that, there payment system double, even triple charges your card of you have automatic payments set up. Save your New Years resolution money for Crunch fitness opening soon. Buyer beware.

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★ 4

Good place to exercise. Have all basic machines but old. Good price compared to the service.

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★ 4

Member for over 15yrs

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★ 5

I have been getting physical therapy at Oxford Physical Therapy located inside of Fit Works. People always smile when I walk in.

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★ 5

This is a mostly bare bones gym. The equipment is all pretty worn out, but it has just about everything you need. It is a great price and the cardio theater is nice. The people that go to this gym are my favorite people I've ever been around at this gym. They are all very supportive and just want to put in some work. Highly recommend this gym if you don't mind some older equipment.

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★ 5

Not a bad gym.

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★ 3

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★ 3

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★ 1

Do not use this gym. My PT account was transferred from one company to another with no notification and no explanation of the new cancellation policy, and I've been trying to cancel for months but keep getting pointed in different directions.

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★ 1

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★ 3

Great for bodybuilding

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★ 4

I go here regularly. Excellent free weights floor, range of cardio equipment, good class options, and the movie theater is pretty cool. Feels a little dated, but the equipment is well taken care of and in good condition. The only negative I'd give is that the locker room is very hot and I end up getting sweaty again while I'm getting ready for work. I switched from Crunch and at least for my needs, I like this place a bit more.

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★ 5

My second home

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★ 4

Fun place to workout! The cardio theater is great and they are always playing some fun and interesting movies. They also have a wide variety of machines.

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★ 5

Home away from home

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★ 4

Standard fitness facility with standard nautilus equipment; good condition. No swimming pool. Lockers for men and women and showers. Staff could be more personable.

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★ 5

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★ 5

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★ 1

Be careful of Chris.

Also, they purposefully lie to you, lose documentation, and financially rape you if you attempt to cancel.

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★ 5

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★ 1

The location is alright and the prices are cheap. BUT when it comes to canceling, best of luck to you. I canceled my membership in December and still have been charged for personal training for the past 4 months. I have called this location, their outsourced billing company, and corporate offices to no avail. If you want a gym who you will be paying even after you leave, then this is your place to go

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★ 4

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★ 1

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★ 5

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★ 4

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★ 2

Tanning bed is something available to add to your contract. I paid for it every month but because they didn’t pay for the permit to use and keep up the inspections, it always said out of order. When I contacted management, I was told to turn it on and that it was fine to use but to turn it off when I was finished.....and basically told to keep it hush hush because he didn’t wanna get into trouble. Much of their fitness equipment was out of order and the place looked very run down. I dropped my contract and went to another gym.

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★ 5

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★ 5

It's a good gym. Fair equipment condition for a cheap membership price.

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★ 1

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★ 5

Machines sometimes break, crowded after work, until April. Employees and regulars are the best. I feel comfortable working out here!

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★ 4

Close to home but a bit tired looking. Looks exactly the same as it did 16 years ago. Needs updating.

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★ 5

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★ 4

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★ 4

It is exactly what you expect to get from a discount gym. Great and friendly staff but 1/3 of the machines are broken on any given day.

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★ 5

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★ 5

Everyone should take a look and stay in shape. Full scale work out and coaching available.

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★ 5

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★ 1

I wish I could give them negative stars. The staff is not well informed about anything. The showers and locker rooms are rarely clean and every after they clean them they are still disgusting. The staff was very unhelpful and rude when I was trying to cancel my membership. They have all told me different things as to what I need to cancel it and it has taken me several months (which I have still paid the fee through) to even attempt to cancel my membership. It’s just ridiculous that I can’t get the same answer from 5 different people that I have talked to.

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★ 5

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★ 3

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★ 4

Needs some updating, but overall good gym.

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★ 1

Always crowded, dirty and has non-functioning equipment. Their cardio theater is the only good thing in this place. Members are judgmental, loud and rude. Their contracts are for a year and auto-renewable. Make sure you read every fine print. Once you enroll, you can not cancel it without paying for that year.
Go to other gyms like Crunch or LA in nearby areas instead.

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★ 5

Movies while you work out

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★ 2

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★ 3

It's Kool

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★ 1

Hidden fees for the New Years sign ups a month later.

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★ 4

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★ 1

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★ 5

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★ 4

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★ 5

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★ 4

Very affordable with the best hours of any commercial gym on the Eastside. Could use a few more squat racks.

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★ 3

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★ 4

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★ 5

Silver sneakers class

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★ 5

Love this place for the price and people. Cardio theater is a great way to forget you're doing cardio.

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★ 4

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★ 4

This place has great Zumba teachers. Personal trainers are pricey, and there's no one else to teach you how to use the machines.

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★ 5

This place is awesome. Normally not crowded, has a theater cardio room so you can hit the treadmill, Oliptical, or bike and watch the movie of the day. Personal trainers available, and majority of the people will help you out if you have questions.

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★ 5

A good place to work out!

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★ 4

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★ 5

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★ 3

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★ 3

Equipment is out of date, but it's a good environment. Pricing is okay.

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★ 4

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★ 5

Not everything is in working order all the time, but plenty of machines, weights, to get in a great workout. The best staff and the best people to workout with. Martha's yoga class hard but great. They have great classes

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★ 3

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★ 4

It's easy to get your workout in. Clean and not pretentious.

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★ 5

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★ 4

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★ 3

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★ 3

Great value but don't expect shiny new equipment. They have the stuff for you to work out and some tvs to keep you entertained.

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★ 4

I usually go to the FP Fitworks and was near Norwood and didn't want to go back across town, with that being said(written)...my Norwood Fitworks workout was no where near as bad as some reviews on here. I didn't see a lot of broken equipment, bathroom was decent and the greeter wasn't rude so....
This is a decent place to workout.

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★ 5

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★ 5

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★ 4

Good place to workout

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★ 4

Great gym

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★ 4

Great gym, has the essentials that you need for a good workout my biggest qualm is that there is only one official squat rack and it gets bogged down during the busy times of the day

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★ 4

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★ 3

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★ 4

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★ 5

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★ 3

Busy gym, free weights are old and we'll worn. No stair machine.

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★ 4

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★ 5

I love it! It's a great place to workout at and well worth the money. Enjoy every moment

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★ 2

Super janky staff didn't really seem to care/rude lots of busted equipment

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★ 2

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★ 1

Machines are always broken, and old. Place isn't as clean and well kept as it should be.

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★ 4

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★ 2

Rude management staff

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★ 4

I think for $15/month it's a good value, mainly for weight lifters. I don't love the cardio machines as much, but they work. I don't love cardio in general, though. I do wish they were open until at least 9 on the weekends, though.

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★ 5

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★ 1

Memberships are cheap, you get what you pay for! The equipment is always broken,takes months to repair it. Bathrooms are never clean, the movie projector gets broken frequently takes at least a week to have it repaired. Make sure you check the expiration of your contract once it has expired ,you will be charged month to month without your knowledge!

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★ 2

Equipment is never clean. Facility is dirty. The customer service is a little less than pleasant.

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★ 1

Body shaming at it's finest. This gym is dirty, machines rarely work and the employees are extremely rude. Do not waste your time and spend an extra $5 a month to go to another gym. This is not a $10 a month Gym!

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★ 1

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★ 3

They have billboards advertising $10/ month but they have a mandatory equipment repair fund of $69/ year. That's >$15/ month. Still not high but they are lying. False advertising.

A bunch of the equipment is typically broken and the showers smell bad.

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★ 2

Being an existing member for a year, i brought my new roommate to check out the gym with their "free 3 day gym pass". The individuals at the front desk asked for "proof of residency." My roommate, being new to the city, didn't have an ID associated with Cincinnati. They weren't friendly and didn't specify residency requirements; he was immediately denied the 3 day pass trial. When I signed up for my gym membership a year ago, the three day pass was not even questioned and I was kindly given a detailed tour around the entire facility; I don't see where this policy has changed but one thing that should never change regardless of policies is good customer service.

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★ 5

I love this gym just joined a week ago restrooms are huge and movie room is awesome

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★ 5

One of the better Fitworks locations. The open space is nice as well as a larger locker room.

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★ 4

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★ 2

Constantly noticed a large amount of broken equipment. Just fix the broken treadmills, Etc. I was on a higher rate club membership at the time I transferred from Florence (far superior location and manager), and wanted to switch to the promotional 10 dollar monthly membership. The club manager is a maximum tool. He wanted to charge some extra fees for this and that and was devoid of retention focus. No customer service skills and he's lazy. He "works" until late hours on week nights but leaves trash cans overflowing as he walks by numerous time and would never actually clean or manage the gym. Dry boogers adorned the men's bathroom stall for at least a month (at eye level) so the cleanliness is below par, even for a gym. I didn't dare step foot in a shower. Additionally, the majority of the staff turned over frequently so the same lazy guy running the show must be less than charming to work with. The cross fit classes are good. The best instructor that moved from Arizona to work there also quit and after that I decided it was time to cancel membership.

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★ 1

There are much better options in gym memberships for the price

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★ 4

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★ 2

They advertise on billboards and signs outside there gym that they are a 24 hour gym. The truth is they are not. On the entry door there is a sign that states now open 24 hours but right below that sign is an hour of operations sign. The gym closes at night and is not a 24 hour gym. I suggest that if you are seeking a gym to not sign up here. The running machines are in constant need of repair as well.

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★ 4

I like the place, overall it is a good place to workout. It is a large place with a lot to do. Been going there about 2 months. I like the movie room.

The only thing I don't like is that they advertise to be open 24 hours but this is only true 4 out of the 7 days. And the other 3 days close at different times. I would like to see the weekend hours expanded to close at 10 or 11pm.

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★ 5

Pole Fitness is great. All of the instructors are really helpful. It is a great work out while having fun. I would highly recommend it to anyone.

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★ 5

I have been a member at Fitworks for a year and a half and can't imagine going to any other facility! The rates are very affordable and I absolutely love the personal trainers/ staff!
~Beth

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★ 5

Did my 1st workout with my Personal Trainer. He was GREAT!!! Pushed me beyond what I would have done on my own, with a workout routine full of fun and challenging exercises.

The Personal Trainers are friendly, and the gym is lively!

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★ 5

I've been going to Fitworks in Norwood for the past 13 years. The thing I enjoy about the Norwood facility is the customer service and professionalism with the staff. I've developed a lot of personal relationships with other members and the overall atmosphere has been very positive. Thanks for helping me reach my fitness goals over the years guys and keep up the good work.

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★ 5

The staff at Fitworks Norwood have, literally, changed my life! They are the most positive, upbeat, and supportive people anyone could hope to find in a gym setting. When I walked in the door in July 2011, I was 315 pounds. With the guidance of my personal trainer, Aaron, and the rest of the amazing staff, I have lost 137 pounds! I am continually grateful for the inspiring and motivating environment the entire staff provides from the very moment I walk in the door. Thanks so much for everything you guys do!

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★ 4

I just joined Fitworks in Norwood about a month ago and am very pleased with my experience thus far! Everyone is very nice and welcoming! They made sure that I was well taken care of. I was also pleased with the way they got back to me after only a week of being a member just to ask how my workouts were going? Nice place.

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★ 4

Laid-back spot. Easy to come in and jump on a machine without a wait. Friendly staff who make it a point to stay out of your face while you're working out and aren't pushy. Definitely a relaxed atmosphere and I highly recommend!

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