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Swimming school Baby swimming school Indoor swimming pool Swim club Swimming facility Swimming instructorAbout the Club
At Goldfish Swim School - Cleveland East Side, we teach children how to swim and build character through guided play. We are a “safety-first” swim school dedicated to teaching children as young as four months old how to swim. Goldfish uses WOW! Customer Service to deliver a Golden Experience to all. We pride ourselves on helping your child master the skills they need to be safer and more confident in the water, as well as providing year-round swimming lessons with our Science of SwimPlay curriculum that has one instructor for every four swimmers. Let us guide your child to water safety in our shiver-free pool and vibrant, tropical environment. We can’t wait to welcome your family into Goldfish Swim School!
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Reviews
Jason Schorr
★ 5
Great place for kids to learn to swim. Instructors are friendly, facility is clean and lots of individual changing rooms.
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Blandine ouedraogo
★ 5
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Cliff Gisemba
★ 5
Goldfish Swim School has been amazing for my 8-year-old niece! Her swimming has improved so much, she’s having a blast, and their facilities are top-notch. Highly recommend!
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Andrea Hardwick
★ 5
My grandson has been swimming at the Richmond Rd location since he was 4. He started off scared to put his head in the water. Thanks to all the patient swim teachers. He is now a pro 2 swimmer. Thanks goldfish!! You guys are awesome teachers.
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Harmandeep Mand
★ 5
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Ardell B Jr
★ 5
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Santino Westfield
★ 1
At first I wasn't sure if I would do a review or not but I couldn't let go of how things unfolded yesterday with Goldfish and Chris. Chris told me and my son's mom that they would no longer be able to have our autistic son at there swim school. This totally caught us off guard and hurt us. So when the question was asked why was this the case we were told our son is not a good fit for goldfish and goldfish is not a good fit for our son. So we were confused as to where did this come from and I asked the question " did this have anything to do with the conversation that I had with Adam (general manager) back in July and he said yes. I said we discussed our frustration and thought we had moved on. We were frustrated because we've watched our son for the last 5-6 years progress go up and down and back and forth depending on the instructors they had, and because we would advocate for our son we were made to look like problem parents. It's unfortunate that there's not many options for swim lessons for kids with a disability or on the spec but the way Chris treated us for advocating for our son was unbelievable. But we'll never stop advocating for our son because we're all he has. Hopefully this will reach someone that care. Well obviously this didn't get to the owners and anyone that cared. This is a continuation of my review after Adam pretended to be the owner. Which is BS. You took 5-6 years worth of money and that's all Goldfish is about, money. You claim to be an inclusive swim program but that's not completely true. An inclusive swim program ensures Everyone, including people with disabilities or sensory challenges, can learn to swim and be safe in water in an supportive and adaptive environment. Inclusive program use specialized instructor training. Obviously your program at goldfish forgot some of that and you hired kids from highschool with bare minimum training and understanding of kids with disabilities. And you weren't very supportive at all because the only thing Goldfish supported was making sure they got that money. Those children in goldfish are nothing but dollar signs. Very few workers there care anything about those kids, that's why the huge turnover rate. So Adam don't think parents are stupid or shouldn't voice our concerns. Just do the math. How much for swim lessons times the number kids in each class at a specific time. 10 lanes x 3 student per lane (average number of kids) at 11 am x $720 ( for 2 back to school packages) = $21,600 at just 11am. Now multiple that for every half hour stating at 9am until 1pm. $21,600 x 8 half hour session roughly,=$172,000. Now remember that's over a period of weeks because a package can cover a period of time as in weeks and a a number sessions too. That's just a rough estimate.
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Derrica Brown
★ 5
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Devany Wilson
★ 5
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LaTanya Harp
★ 5
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Darryl Zuend
★ 5
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Joy Beasley
★ 5
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J. Jones
★ 3
There are families who get free lessons and we were never even offered free lessons. My child worked hard for weeks and was never moved up. However other students get moved up. Furthermore the 4:1 ratio was okay until 1 kid cried every week and it took away time from the other 3 kids including mines from getting a turn.
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Noel Polantz
★ 5
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Arthur Worley
★ 5
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Sarah Razzante
★ 5
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Rena Victoria Williamson
★ 3
I generally like the idea of Goldfish Swim School. However, I don’t appreciate some of the business practices. I don’t like autopay (I like cash transactions) and a 30 day notification of cancellation. I also don’t appreciate that you can’t reschedule a makeup. Even though you pay per lesson if you have to miss one it’s a hassle to schedule a makeup. And if you need to reschedule the makeup too bad, $30 lost (per kid so $60 for me). That’s a lot of money to miss. Also the showers aren’t always warm and there are no private showers. In addition to these hassles there are other restrictions. I already don’t like spending money but when I do (and this isn’t a small amount of money) I don’t want to be further inconvenienced. Honestly if you invested and reinvested the dividends that’d be spent here annually (especially if you have multiple kids like I do) in a matter of a year or two you could buy your own pool and swim with your kids (also not an option here as far as I can tell). Bottom line if you like outsourcing go for it. If you don’t, well, there aren’t many other options.
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Anthony Brown
★ 5
We drive 40 mins once a week because we love it here. Ms Ari is the bomb and big shout out to the rest of the staff as well. Nothing but positive things to say about Gold Fish.
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TRacey ATkins
★ 5
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Iwshuwd
★ 5
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angela colbert
★ 4
This place is nice and I feel safe when my children are in the water here. Price could be a tadbit better for siblings. Haven't attended long enough to rate how good instructors are.
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Yuya Noshiro
★ 5
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lashawn b
★ 5
We use the Eastside location instructors are great very patient a 10/10 customer service highly recommend prices are reasonable as well.
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Keith Campbell
★ 5
The staff is amazing, caring and so cautious of all the kids - couldn’t recommend this place enough.
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Kristen Eschmann
★ 5
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Qui Qui
★ 5
Everyone there has patience, it's definitely a very kind and welcoming atmosphere. Very knowledgeable swimming instructors.
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Stephanie Langel
★ 5
We have had nothing but positive experiences with Goldfish Swim School - Cleveland East Side! The staff are so friendly and organized (both the swim instructors and the admin staff). The location is clean and well maintained. Our kids love coming here! :)
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Shyam Bhakta
★ 5
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Traniece McMichael
★ 5
Best thing that ever happened for my daughter can’t wait to put my other children in it as well
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David Conant
★ 5
Great staff and nice warm water! The kids love it!
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shely chinchin
★ 4
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Zainab Abdi
★ 5
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Ciata Henry
★ 5
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meala shvets
★ 5
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Alina Paduraru
★ 5
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erica mosby
★ 5
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Raya Lashaa
★ 5
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Latieya Warren
★ 5
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Stacy Mathews
★ 5
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Yasmin Preston
★ 5
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nikisha seals
★ 5
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Brittany Bray
★ 4
The very first time we went they made us feel right at home with the free trial. I think that is such a great idea for them to warm up to the child and the child to warm up to a instructor. My daughter had bever been to swim lessons and they made her feel safe. We will sign up and I'll leave another review then.
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Susan Taylor-hach
★ 5
Awesome instructors. Love watching her skills improve weekly.
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Raissa Batieno
★ 5
Goldfish swim school is the best swim school we found. Definitely recommend to all families. Kids are always looking forward to swimming every week.
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Tiara Bivins
★ 5
Ms. Chris is THEE BEST!!! She makes my son feel so happy and confident! He literally lights up when he sees her!!! Everyone seems nice here and my son is on week 3 and making great progress! Thank you!!! ☺️
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Jonathan Wade
★ 5
They have a very professional teaching process.
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Ashwini Jaiswal
★ 5
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Chesiree Jackson
★ 5
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Jamie Sane
★ 5
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Lenwood Knight
★ 5
Brianna was wondering! She worked with me so I could bring my 2 year old daughter to swim class!! She was polite and courteous and kind! You need 10 more just like her! Thank you so very much!
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Inas
★ 5
Love everything about them. Clean, professional, diverse. Great with communicating
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Linda Stone
★ 5
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Heather Lyons
★ 5
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Ken
★ 2
Customer service is horrible. A staff member by the name of Inez is one of the rudest employees I’ve ever encountered. Her passive aggressive behavior is completely unacceptable. I feel that customer service is supposed to go both ways and when accountability and responsibility lacks on the end of the staff that begins to reflect on the company. Being knowledgeable about how to approach a customer and especially about how your system works without being rude, disrespectful and insensitive matters more to a companies productivity. Please get staff that’s well trained on customer service/satisfaction and are able to handle customer calls properly. This should be concerning to the company as a whole.
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Shannon Fetherolf
★ 5
We love Goldfish Swim School. It is extremely clean, organized, and professional. My 9 month old has the time of his life and these lessons have helped him feel very comfortable in the water. The classes start right on time, and each teacher we have had does a wonderful job at helping our son feel relaxed and excited!
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Dorigen “Ranger” Pax
★ 5
Love it
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LaQuita Bruce - Creel
★ 5
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J A
★ 5
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Molly Weiss
★ 5
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Summer Pehoviack
★ 5
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Kimberlie Clark
★ 5
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Wadi Khawaja
★ 5
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Frank Schopler
★ 1
Dirty water and beware cancellation policy. Even if your child hates it - they will charge you for an entire month of your child doesn’t attend.
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Oscar Martinez
★ 5
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Dana Wiggins
★ 5
Wonderful place!
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Samantha Wolfe
★ 5
We've been with Goldfish since May and so far have had a really great experience! My kids are older and just learning to swim and they were the only place we called that wasn't rude/judgmental about me having older kids that didn't know how to swim. That really helped me feel comfortable and encouraged that it would be a good environment.
Their instructors have all been great with my kids and I feel like they learn quite a bit during each lesson. I also really like that they take safety so seriously. There are lifeguards, extra staff, and the swim instructors all keeping an eye on the kids during their lessons. It's also easy to schedule an absence for a lesson on their online portal and their staff has been super helpful with helping to reschedule as needed. Overall we are very pleased with Goldfish!
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Zamira Santiago
★ 5
Good experience so far. Instructor is kind and patient.
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Shekeisha Parker
★ 5
It’s been a great experience for my daughter.
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Kimberly Craig
★ 5
We have tried several swim instruction programs. There is nothing better than Goldfish! It is step by step and the students learn to mastery. The instructors are kind and encouraging. The staff at the desk is warm with their welcomes and their weekly 'prizes' for the students upon their arrival or departure. The facility is clean. Can't say enough about this place- Just go and see it for yourself!!
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Lauren B
★ 5
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akpezi Oshobe
★ 5
Wonderful staff that are accessible! Teachers are excellent with goal setting and carrying the swimmers along. The facility is clean and the pool is warm all year round!
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Saleana Grayson
★ 5
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Josette Reynolds
★ 5
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adriena clements
★ 5
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Brittany Hair
★ 5
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Jessica Meredith
★ 5
Love goldfish. Went 2 other places before we came here. They are the best
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Avi Cohen
★ 5
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C Recks
★ 4
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Jamie Cek
★ 5
Everyone at the goldfish swim school are very kind and encouraging for my son! He looks forward to swim class every week
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Abhishek Asthana
★ 5
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Renee Schobel
★ 5
My son enjoys his lessons and the teachers are well trained.
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Robert Fletcher
★ 5
A very nice place to get the kids swimming. Highly recommend
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Angela Fusik
★ 5
My son is 4 and has no swim experience. He LOVES Goldfish and his teacher Troy. It has been a wonderful experience and I’m looking forward to all that he will learn here!!
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Irina T
★ 5
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Sulata Sahu
★ 5
Excellent trainers, staff and facilities, all are always ready to help. Our child was vary happy to come here. Overall nice experience.
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Jamie Walker-Syph
★ 5
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Jessica Bishop
★ 5
Very professional. My son loves it .
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Lissa B
★ 5
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Elizabeth Harris
★ 5
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jannett Richardson
★ 4
Not to bad..my grandson enjoys it
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Da'Ronda Campbell
★ 5
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Gabrielle Kelly
★ 5
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Shari Armstrong
★ 5
Our daughter needed to learn to swim for Scouts. She was reluctant at first, but she really needed to learn. But now, she's progressing so much and LOVES swimming. She's disappointed when we can't go to Family Swim. All the teachers have been amazing and so encouraging!
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Tiffany Ostrander
★ 5
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Michelle DiFranco
★ 5
My son has loved swim lessons. He’s a little fish and loves being in the water and I’m comforted knowing he’s strengthening his core and learning proper swim skills all at the same time. The price is a little steep, but otherwise we’ve thoroughly enjoyed our swim lesson experience for my 14 month old.
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Marissa Devantier
★ 5
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Gina Morris Tohme
★ 5
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Tracy Underwood
★ 5
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Shandon W
★ 5
I love the staff and the programming. Everyone is so patient and kind and child first. The building is always well kept and clean. And there is excellent communication and customer service. We have been apart of the goldfish family since I think 2018. And all of our kids now attend lessons here. Thank you so much for everything.
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Erica Venesky
★ 5
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Aliah Jones
★ 5
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gisselle reyes
★ 5
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Robyn Cosic
★ 5
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Yuliya Frid
★ 5
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Gulab Tejwani
★ 3
Good place but the fees are little high!
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Amal Liddell
★ 5
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Greg Bolwell
★ 2
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nicole nocero
★ 5
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Cleveland Trini
★ 5
My son really looks forward to his weekly lessons. The staff are pleasant and they are great instructors. He is really advancing through the stages and it builds his confidence.
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Michelle
★ 5
The staff is so kind, and makes swimming a fun experience for my 18 month old!
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Dasha Lewis
★ 2
I am not sure if the pumps are working or not but the water is a bit cloudy here and my little one gets sick after every class. The management can use a bit more training on how to professionally run a business. The prices go up every year about $10-$15. The company policy conveniently unenrolled my child at the end of the month without speaking with me and claiming to have called but did not leave a voicemail. Since she was unenrolled at the end of the month, they can't give me my money back because of "company policy." Your money is better off elsewhere
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Joy Here q
★ 5
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Kim Fletcher
★ 5
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Christian Harris
★ 5
My daughter loves the warm water and she feels very comfortable with her teacher. She has learned so much in a few months. I always recommend Goldfish swim school to my friends. This is a great place to learn to swim.
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Donna Brown
★ 5
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Ali Mehdi
★ 5
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Carrie Giangiacomo
★ 5
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Lindsey Venesky
★ 3
The idea of the setup is really cute and business-wise very financially smart on their part, a lot of people in and out quickly and groups segregated in small portions of the pool. Unfortunately it was extremely busy and very VERY loud when we went. Students had a hard time hearing anything being instructed. I am not sure if it was just a combination of the covid shields and the amount of people with the student -teacher ratio increase. Lots of sitting and waiting to swim. Overall very cute idea but not very personal
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LaToya Lumberger
★ 5
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Tiara Ward
★ 5
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Tina Trozzi
★ 5
Great atmosphere, nice coaches and they just redid their floors. Lessons really are working out good! Looks great!
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Carolyn Martin
★ 5
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D Hogan
★ 5
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Hope Samuels
★ 5
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Jamie DeSanto
★ 5
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LT King
★ 5
First time going there with my grandson and it was great to see him taking his swimming lessons.
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ALFRIE HUDSON
★ 5
I Love everything about the Goldfish Swim School! I have no complaints. The Staff, Swim instructors and facilities are great! My only wish is that I as the Adult could be a student to learn!
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Carlita Wilkins
★ 5
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Jenifer Kerkheide
★ 5
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alysefu Yttrrmarshall
★ 5
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Alex Lai
★ 4
wonderful place. My toddler really enjoys it. very friendly staff. $$$
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Amy T
★ 5
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Gabrielle Aryeetey
★ 5
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William Grant
★ 5
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Jenny Lumpkins
★ 5
We love Goldfish. The teachers are all very patient and my kid looks forward to his class every week.
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Liz
★ 4
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Porshia Renee
★ 5
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Melanie Fletcher
★ 5
My daughter loves to go to Goldfish and she is not an easy going kid, so her loving to go somewhere means a lot. Her instructor is fantastic. We are seeing the progress that Sadie is making and are very pleased so far with her swim lessons.
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Odella Brown
★ 5
Very friendly and patient with kids
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Somy Rahmany
★ 5
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G Smith
★ 5
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darnell morgan
★ 5
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CHANITA CHAMBERS-WILLIAMS
★ 5
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Gabrielle Petek
★ 5
I have been thoroughly impressed with Goldfish Swim School. My daughter absolutely loves it, and it is a truly professional institution. She is quickly learning swimming skills and loves her teachers. Their COVID protocols have been very impressive, and I have felt safe in their facility. I would highly recommend Goldfish Swim School to anyone looking for swim lessons for their child(ren).
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Ava Lucky
★ 5
Friendliness, Professional, Clean, Flexibility and Punctuality
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Clay Harris
★ 5
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Rebecca Crawley
★ 5
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Breanna Robinson
★ 5
My son looks forward to swim class every Sunday. The swim instructors are super nice & patient with all of the students and make them feel extra comfortable in the water. Highly recommend you enroll your children today! ☺️
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Deborah Crisler
★ 4
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Ajanee Anderson
★ 5
Best decision you’ll ever make as a parent
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Michele J
★ 5
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Angela Michelle
★ 5
I signed my son up a few months ago. He loves it. The facility is clean. Everyone is friendly. We've had a few different teachers and they have all been awesome. I also love having the app. Its so easy to use.
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Anna Johnson
★ 1
I’m giving this a 1 star rating particularly because of Sari. She is rude and terrible at management. I have found that she has a continuous disrespectful attitude. In addition to that when I first signed up the classes were $88 with a 1:3 ratio meaning 1 teacher to 3 swimmers. I have ask how much individual classes were as was told they were $288 and that price reflected the cost of 3 collective students to make up for the cost of only having one swimmer. About a month ago they upped the price to $94 which I wasn’t upset about. But shortly after the price was increased they added a 1:4 student swimmer ratio. So 1 teacher to 4 students. Now what was already close to being packed now is. I asked Sari in particular that if there was a student increase as well as price of the price would drop. Due to the explanation I had received before about the price of one student cost being the collective of 3 students. She said no. My daughter was at Pro 1 at the time and pretty much knows how to swim properly. But the biggest problem I have is with the facility being over crowded in the seating area and over crowded in the swimming lanes. The students are not able to get through the lessons properly and they have 2 students going in the water at one time so it is quite messy in the swimming lanes cause congestion. But what I will say is that aside from Sari that I find rude and disrespectful the other staff is quite pleasant. I would not recommend going here. Children are treated more like cattle than actual students. I would recommend finding an alternative place for your kids to learn swimming. My daughter pointed out to me at the last lesson that as we were leaving that Sari rolled her eyes at my child. As I was outside of the door my daughter told me. At which point I walked in and requested Sari’s and which she told me. I though it was important to point out the disrespect she showed to a child as well as their parent.
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Madara Owens
★ 5
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Catrina Smith
★ 5
I love the teacher student ratio of 1:2. The instructors follow a set curriculum which allows students to focus on mastering specific skills before moving to the next level. Progress monitoring informs families of the progress swimmers are making.
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dawnh tyree
★ 5
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sreedevi gatiganti
★ 5
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Wail Yar
★ 5
My kids learned how to swim here in 6 months. The teachers are amazing and the front desk staff are very friendly. They are also flexible with scheduling which was very helpful.
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Danielle Collins
★ 5
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Sherelle Rozier
★ 5
It was great 1st day. I was a little nervous because she doesn't know how to hold her breath yet but i cant wait until she learns.
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briona percy
★ 5
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Mustafa Jammal
★ 5
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Jen Reznick
★ 5
Having stopped Goldfish since March & coming back in January we have been very happy with the cleaning and COVID protocols in place. The partitions between kids, shields/masks for the instructors, cleaning in between classes and spacing of the chairs have proven Goldfish's commitment to health & safety during COVID. Thank you for making the changes so our kids can continue to learn key water safety skills to swim!
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Michelle Daignault
★ 5
It is nice and appreciated to see the teachers and staff committed to provide a safe and fun environment to learn.
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Anders Nelson
★ 4
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Colleen Angersola
★ 5
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tiana toomer
★ 3
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Charde Hollins
★ 5
Staff are very personable, each greet my child by name from when we arrive to leave. Also very accommodating with drop-ins and need for “toddler life” changes. Oh and extremely patient with crying while swimming as kids adjust to junior 3 status.
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Nick and Jacquelyn Rigotti
★ 5
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bama bamz
★ 2
Great school! Clean and fun for the children... instructors are absolutely perfect.... my son has been attending for quit some time... but im pulling him out....the management is terrible... make sure u read the make up class and cancelation policy because its totally bogus... management is rude and condescending... I paid for classes i cant use
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Sean tuggle
★ 5
Very good instructors. Heated poll
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Justin Kaye
★ 5
My kid has been going here since she was about eight months old. She is now two and a half and progressing amazingly as a swimmer and loves the water. She talks about going all week and loves every minute she is there.
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Marnise Owens-Miller
★ 5
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Lori Wheeler
★ 5
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Liz Cira
★ 5
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AnnaLe Jahn
★ 5
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Carlos Fisher Jr
★ 5
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Erich von Boeselager
★ 5
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Whitney Ames
★ 5
The teachers and staff are wonderful. They really help my daughter to learn how to swim in a fun and positive manner.
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Katheryne Friday
★ 5
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Tiffany Evans
★ 5
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Yurissan Fuentes
★ 5
This place definitely deserves 5 stars for EXCELLENCE!!!
This school exceeded my expectations!!!
Whether you are looking for your children to learn how to swim or just to improve their skills, this is the place to bring your kids to.
Due to the current worldwide COVID pandemic, they make sure to go above and beyond the strict guidelines for disinfecting and cleaning the entire facilities & the pool constantly.
Thank you Gold Fish!!!
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Mike D.
★ 5
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Diana Mekota
★ 5
Have been with Goldfish for many years. Excellent communication and truly wonderful staff. With all that is going on, I have never worried about my children's safe return to the pool! Thank you Goldfish staff for all you do!! We appreciate your dedication to our kiddos!!!
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Tanya Jones
★ 5
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Ariella Benzaquen
★ 5
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Vershawn Grimes
★ 5
Excellent swim school!!
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Candice Williams
★ 5
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Wanda Burks
★ 5
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Khaalise Makupson
★ 5
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Brittany Wheatall
★ 5
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Rich G
★ 5
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A N G E L I I I
★ 5
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Kimberly Cummings
★ 4
My daughter has been attending swimming lessons at this facility. Overall, great environment and staff members. Staff members are extremely courteous and kind. At the beginning, we were told that one parent allowed in the facility due to social distancing, which is awesome! However, some parents are not following this policy.
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Akin Ajewole
★ 5
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Malaya Joiner
★ 5
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Mike Hosier
★ 5
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lumbergerb12
★ 5
My 2yr old and I have so much fun while she learns to swim. Very good friendly instructors.
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Gil Maoz
★ 5
Good management reaction to issues.
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Christian G
★ 5
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