★ 1

The staff who signed us up for a package lied about how progressing to the next class works. When they called half way through the 12 weeks and I voiced my concerns, they said they’d let the instructors know. The kids get all of maybe 8 of 30 minutes per class in the actual pool between walk in, taking turns, and end of lesson update. It’s the same 5 things for 12 weeks on repeat without progressing so you have to pay more money no matter if your child is ready to advance. Additionally, they charged my credit card without consent and incorrectly via their own policies and I had to fight with a disrespectful staff member to have the charges reversed. There are more affordable, better options. Don’t be taken advantage of like we were.

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★ 4

We’ve had both of our kids attending goldfish for a little under a year now and have absolutely loved it!! Our daughter(1yr) had Emma as her teacher for alot of it and we just loved her and how great she was with our girl. Our son (3) had Kaitlin most of his experience thus far and she has been so patient with him and has truly got him to love going to swim school. He struggled at first being in swim class alone and she truly helped him get over that and love going to swim. Both are moving up now and we look forward to getting to know their new instructors!

Edit: we’ve been going to goldfish for 2 years now and we still do absolutely love Kaitlin. Bella is also an amazing instructor. However, a lot of the staff currently just don’t have any enthusiasm nor seem to enjoy working with children and as a parent of young children you need to bring the energy to keep them motivated. It gets hard sometimes to keep them enrolled when there’s only a few really great instructors.

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★ 5

Wonderful instructors that are kind, patient and professional. Highly recommend this location!!

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★ 5

Friendly instructors, friendly staff, later night swim lessons, plenty of time slots, you can get a token to reschedule without charge, and the family swim nights/spring break swim parties are awesome!

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★ 5

The instructors are patient and kind. The structure of the lessons and levels builds the perfect foundation for learning to swim. Both of our kiddos have thrived here.

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★ 3

This Goldfish is okay. My kids like it here and the staff is great. But the cancellation policy is way stringent, even in circumstances out of our control. And it is pretty pricey when compared to other options. In all, it's fine. Just not stellar or worth the higher prices.

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★ 5

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★ 5

Great place for swimming with little kids that need shallow area of water.

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★ 5

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★ 4

Great experience, not super budget friendly but you definitely get quality lessons, great service (I had to cancel and do make up sessions a few times and everytime it was super pleasant to talk with the scheduling staff), clean facility, and overall a great experience.

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★ 5

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★ 5

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★ 5

We love the instructors and staff! They’ve been really great with our kiddo

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★ 5

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★ 5

My daughter has been attending Goldfish since 2019 and the experience has been incredible. The teachers are great and build a relationship with the swimmers from secret handshakes to cheering them on when they are testing to move on to the next class.

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★ 5

Goldfish swim school in Hudson is amazing. The skills they have taught my granddaughter and the confidence they are building Is wonderful. Their staff and instructors are kind, courteous, and helpful.

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★ 5

All of the workers are very nice and they keep the pool clean. It’s a little pricey but we’ve been coming here for a while and we love it.

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★ 5

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★ 5

Great place with good staff who all really care and take an interest in my kiddo - they ensure he's safe and having fun even when he's feeling intimidated by the fact that I can't be in the pool with him. Highly recommend!

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★ 5

My daughter started swim school here this year and she loves it. She has learned so much in a short amount of time. Everyone there is so pleasant and helpful and Bella our swim instructor is amazing. The facilities are always clean too. Highly recommend taking your little fish here to learn how to swim.

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★ 3

Goldfish is okay... my daughter loves swimming and had fun with the classes but its way overpriced ($30 for a 30 min class) and everything feels rushed. We much prefer The Natatorium in Cuyahoga Falls. Only reason we ended up here is because Goldfish offered class times that worked better with my schedule. We did about 6 classes, and I was over it so we canceled. Be aware of their cancelation policy. You have to give them 30 days notice... ridiculous 🙄 anyway I will be using PTO just so we can go back to The Nat. If you have a membership or you're a resident of CF it's $54 for 6 classes, slightly more if youre not.

P.S. Goldfish also doesn't have actual showers. They only have a place to rinse off at in the open pool area. Super disappointing that we weren't able to take a real shower there after swimming given how pricey it is.

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★ 5

We love Goldfish Swim School. My son learned so much quickly. All of the teachers are personable and amazing with all the kids. Highly recommend!

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★ 5

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★ 5

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★ 5

Goldfish instructors are great at connecting with kids! The facility is clean and caters to families. The app is user friendly and the front desk staff is always available to help with questions or concerns.

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★ 5

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★ 4

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★ 5

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★ 1

I dont leave alot of reviews but i feel compelled to after so many negative experiences my friends and family have had. Firstly...The turnover in this place is insane. Don't expect the teacher that your kid falls in love with to be around long because it's only a matter of time before they quit. (Look at employee review sites like "glassdoor" on this place if you don't believe me.) The owner Kristin treats her employees like garbage. She ignores issues when they are brought to her attention and allows subpar teaching and bullying amongst her staff. I recommended them like crazy because they were local, and I have never been so embarrassed that I did. So in conclusion, If you are looking for CORRECT swimming techniques taught by professional and experienced swimmers and not random high-school and college kids who could care less, I highly recommend looking elsewhere.

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★ 5

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★ 5

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★ 1

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★ 5

We’ve loved our experience at Goldfish Hudson. The staff is wonderful! Can’t recommend enough

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★ 1

I donot recommend gold fish swimming for your kids. Staffs are good but the company itself with policies are wired. There are other several swimming classes done like , yamc , natatrium Cf, Akron general hospitals swimming and all these are worth with time and money
Let’s compare

Gold fish 30 mins $30 per class
See now others are cheaper and pro than gold fish.

Cleveland clinic : 30 mins $80 ( month) 4 weeks
Yamc 6 weeks $70 (6 weeks )
Natatorium: way cheaper and many water slides and water fun park inside for kids . Even they take care of child during your facility uses.

Sorry guys, I really don’t know just to pretend ok with others, I have seen sacral comments in the comment section but the comments are on pressure. Feel free to review . It’s your right. This is all gold fish is getting because of the phone conversation that they did with me last two months ago. Thank you .

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★ 5

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★ 5

Always friendly staff. Willing to work with everyone’s schedule as it can be hectic. Great swimming instructors too! My child learned how to swim here because of the knowledgeable staff. Thank you! Hope you continue with much success!

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★ 5

The staff and teachers have been amazingly kind and patient to my kids! Couldn’t recommend them more!

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★ 5

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★ 5

My son has been coming to Goldfish since April 2023. He has had a few different instructors, and Zach S., his current instructor, is his favorite. He is very sad that Zach is leaving and we hope they will replace him with someone just as great.

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★ 4

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★ 5

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★ 1

Not worth paying $30 for 20 mins classes. They say it’s 30 minutes but they call out 5 minutes early and let in 5 minutes later. They are crazy of making money which they need 30 days advance notice for cancellation. Nobody is prepared 30 days in advance what will happen next. My son won’t be available due to school activities but goldfish told me they need 30 days notice. He cannot attend the classes. They are ruling my money . I will call my bank to hold the amount that they took in their pocket which they charged me for not attending classes. I have officially wrote an email before the month ends but they did not care about it at all. MY RECOMMENDATION PLEASE FIND AND JOIN OTHER RESOURCES RATHER THAN GOLDFISH.

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★ 1

They have a very bad cancellation policy. I requested a cancellation of the classes for my son because of after school activities, they did not . All they want is money, money. I have no choice . My son cannot attend the classes any more and they charge the full amount. At least they should have consider some. I totally do not recommend the Gold fish. There are many more swim schools in the area , which are cheap and worth it . Gold fish is not worth at all for paying $30 for 30 minutes classes.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 1

My daughter hated coming here. I had her stick it out a few visits, but after seeing that she was only getting about 6 minutes of attention in the 25 minute class, watching her shiver because the water is so cold, and cry because going under water was giving her anxiety, I decided it was not a good place for her to be. I canceled our enrollment not realizing there was a 30 day notice required and they charged me another month. When I called to request a refund, they said it was a strict policy and the best they could do was give me credit to my account. The manager was nice and found some classes for the month that didn't have any other kids scheduled yet. But this policy is just terrible. The structure of 4 kids in one class is too much. They say they are 30 minutes but they are 20-25 max with the time it takes getting in and out of the pool. So you are paying $30 for 6 minutes and that's no exaggeration my friends. With how much money they make off us, it's a very poor policy to keep people on the hook another 30 days that they do not want to be there.

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★ 5

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★ 5

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★ 5

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★ 5

Goldfish is a great place to learn all the swim skills

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★ 5

My son had been in the HCER swim lessons all winter. He’s 4. We did the 5 day intensive class at goldfish and he’s a literal goldfish. He jumps in a goes under and swims to the side over and over when we go to the pool. I was so impressed with the progress he made in just one week.

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★ 5

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★ 5

The kids love going to their swim lessons!

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★ 5

I love how patient and kind the instructors are with my 5 year old.

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★ 5

I highly recommend this swim school to all swimmers, especially beginners. My 3 year old was fairly terrified to go in the pool without mom or dad and refused any other adult. Goldfish lifeguards and instructors are so patient and encouraging. Staff provide follow up phone calls to ensure satisfaction and help with advice if needed. My beginner is no longer afraid to get in and has made so much progress in just 4 sessions. Goldfish is amazing!

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★ 1

Awful customer service. Imagine receiving an email confirmation congratulating you on enrolling in a class, only to arrive and learn that you’ve been waitlisted instead of enrolled. It’s a franchise matter, explained the general manager, taking no accountability. Even if you had been enrolled in the class, your child can’t participate in the lesson because we don’t offer 1:1 lessons under age two, we were then told. Hard to understand after having a conversation with a person explaining what we were looking for, who actually suggested the 1:1 class in the first place. Now we’re headed home with immense frustration and disappointment, on top of having to explain why to our daughter that she can’t go swimming after all. Thanks for ruining our weekend Goldfish.

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★ 5

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★ 5

I take my 2 1/2 year old granddaughter to Goldfish weekly. She has gone from not liking baths to not being able to get her out. In addition she loves the shower. Her confidence in the water is amazing. We love the repetition of safety skills each week. Nora tells me what they are going to do next! The instructors make swimming fun while teaching valuable skills! We can’t wait to swim outside this summer with her. Whenever we drive by she points out Goldfish and talks about going to class. We are very pleased with goldfish.

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★ 5

We absolutely love Gold fish swim school in Hudson! It’s very clean and everyone that works here is so nice. The classes are always on time. The Instructors we’ve had so far have done really well with our son (20 months). I want our baby to be safe in and around the water and I feel so much better knowing he’s being taught here!!

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★ 5

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★ 5

I love how kind and enthusiastic the teachers and employees are at Goldfish Swim School Hudson! Everyone goes above and beyond to make my kids feel excited and safe. My daughter has some water based fear and the teachers have been so patient with her as she moves through her fear. Goldfish Swim gives me the peace of mind to know that my children are learning water safety and skills. We love Goldfish!

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★ 5

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★ 1

This place will reschedule your appointments for maintenance multiple times a month and then if you don't keep reappling and paying for lessons they will not let you use what they call make up tokens when they are the ones who reschedule. You lose money and they don't give it back. Real scummy business practices.

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★ 1

Surprised this place gets as many good reviews as it does. During swim lessons our child swam a total of 2 minutes and 30 seconds each class. The entire class was 30 minutes long. Absolutely ridiculous. When I brought the issue up to management they brushed me off and told me they would “watch” the instructors and told me to try a different instructor. We had this issue with 3 separate teachers so it’s not an instructor issue, it’s the way they run their classes. That was the ONLY resolution offered. I would never recommend wasting money here. There are PLENTY of other local swim organizations that actually spend time with your child to teach them swim skills for longer then 2 minutes.

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★ 5

We love Goldfish! Both kids have gone since about 5m old. They really enjoy the classes and instructors and are learning about water safety while socializing and having a great time with friends.

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★ 5

Staff is fantastic! We have 2 kids and scheduling can be done in the app or by calling. They always do their best to get them at the same time or back to back. We appreciate the showers so we can get them clean and into PJ's before we leave.

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★ 1

Worst experience! Instructors have no patience with special needs kids: Do not recommend at all especially if you have a special needs kid.

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★ 5

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★ 5

Awesome!

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★ 5

My grandson Khamauri loves this experience and so do I, great staff thank you for everything you do.

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★ 5

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★ 5

We have had a great experience at Goldfish Swim School in Hudson! Started off with little swimming abilities and are proficient swimmers now after only a few months of classes. Great teachers!

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★ 5

My 5 year loves it. Mara is a fantastic swim instructor!

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★ 5

We love goldfish swim school. It has given our daughters so much confidence to swim and know water safety

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★ 5

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★ 4

Update: I want to give kudos and many thanks to my son's swim instructor Rosa. You are very kind, gentle and fun with my child. We love you and we will miss you as we are taking a break from swimming! I stopped by today to fill out a withdrawal form due to family schedule conflict this summer. Not because of the instructors. They are patient and gentle with kids. Then I learned that my glider 1 will have a new instructor AGAIN! This is the third instructor in less than a month! My child has terrible anxiety, by the time he gets used to an instructor, they change to another! I have to update the new instructor again on what my child struggles and fears! There is no continuity if we are constantly having new instructors!

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★ 5

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★ 5

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★ 2

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★ 4

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★ 5

Always,friendly but professional staff and clean facility,they offer make up classes too
All over satisfied experience

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★ 4

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★ 5

All the instructors are wonderful. Miss Autumn is wonderful, my daughter loves her. All the instructors are extremely friendly. We have never had any issues scheduling or rescheduling a class for her. We love it here cuz our kid loves it.

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★ 5

Both of my girls went through their Goldfish journey with the Goldfish location at Hudson! We love love love it! Structured courses, high quality and friendly staff, clean facility!

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★ 5

Goldfish has taught my kids water safety skills which is number one in my opinion. We also love some of the instructors. They care about the kids and are committed to helping them strive.

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★ 5

Zach is such an amazing instructor to both of my children! I couldn’t be more thankful for the experience he’s provided.

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★ 5

Mr. Zach is the best!! He is so sweet to the kids and an awesome instructor. Facility is clean and welcoming

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★ 5

Love the people there. Very helpful people.Environment is great.

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★ 5

Everything has been great! The staff is friendly and attentive. The facility is clean and very accommodating.

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★ 5

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★ 5

All of the instructors are great with the kids! They make them feel comfortable and love coming to swim. All of the instructors seem to really enjoy what they do. My daughter truly loves going to swim class every weekend!

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★ 5

We signed my son up as soon as he turned 4 months old and he loves it. We love participating with him during his class!

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★ 5

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★ 5

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★ 5

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★ 5

We love how kind the instructors and staff are Every single employee, lifeguard and coach are amazing. Even I get excited to see them once a week. The positivity and kindness are contagious. Thank you for such a light and wonderful environment.

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★ 5

My daughter cried through about a month of swim lessons. There was a lifeguard whose name I never caught unfortunately who held her and hung out with her through most of one of the lessons. After that moment, Lilly seemed excited to swim and didn't cry at all. I truly appreciate her because she absolutely did not have to go that above and beyond.

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★ 5

Great place for kids to learn how to swim.

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★ 5

We look forward to our swim lesson every week! It’s great bonding time for my one year old and I, and he LOVES the water!

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★ 5

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★ 5

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★ 1

$120 a month for only one 30 minute lesson per week. That right there will tell you its a complete rip off! Im actually surprised that there are people out here dumb enough to pay that much!

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★ 5

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★ 5

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★ 5

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★ 5

Great experience. They are masters at disarming the fear most children have surrounding swim lessons. Pool water is bathwater temperature which also plays into the psychology of swimming being a fun experience

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★ 5

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★ 5

The teachers give 100% all the time. My 3 girls love coming every week and I love watching them consistently improve and advance!

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★ 5

I seriously couldn't find a complaint if I wanted to. From the building, the front desk, the instructors and the other parents, just a A+ facility to take your kid(s).

Absolutely love taking the little one every week!

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★ 5

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★ 5

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★ 5

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★ 5

Great experience

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★ 5

Such a great experience! The staff is wonderful, the facility is clean, the program is organized… we are VERY satisfied!! Thankful for Goldfish Hudson!

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★ 5

My son who is diagnosed with ASD and has past trauma has attended lessons since August of 2020. Goldfish’s management have shown flexibility and understanding when my son needed it. Most of all they really connected him with an instructor who has been flexible and creative in his lessons. Without them, he would not have gained his swimming skills, which could save his life one day. Thank you from a mother who this means the world to! This is really a caring staff. I couldn’t recommend them enough.

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★ 5

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★ 5

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★ 5

Staff is courteous and accommodating! The swim teachers are amazing!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My son had a great experience doing the JumpStart Clinic in June. He made tremendous progress and continues to grow and develop greater confidence when we go for the open family swims on Mondays and Thursdays. We are extremely pleased with our experience at Goldfish Swim School!

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★ 5

My daughter is 4 years old. She didn’t have an previous swim experience but they’ve made her comfortable with being in water. Love it here!

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★ 5

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★ 5

Such a great place to start your little ones’ swim lessons! Every employee I’ve interacted with— from front desk to swim instructors— has been extremely helpful, friendly, and personable. Every time I call with a question or concern they have gone above and beyond to help me. This facility is also very well-kept and is a place I feel comfortable bringing my child to.

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★ 5

The teachers are always so encouraging and they make learning to swim so much fun! We love getting the post-swim progress reports on how our little swimmers are coming along. Thank you Goldfish Swim School!

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★ 5

My family and I absolutely love this facility. My oldest has progressed some much and has built a new confidence in herself since starting lessons here. We love lll the instructors and staff. We can’t thank them enough.

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★ 1

This place is such a scam. We canceled our sons classes over a month ago, in person, and we were told we wouldn’t be charged. Here it is the first of a new month and we get an almost $200 charge from them. after calling to try to sort it out they explain they will not be refunding us the money even though We haven’t been there in over a month!! And hve already canceled!! Save your money folks go to your local pool or YMCA. This place is gimmicky and shady,

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★ 5

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★ 5

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★ 5

We are new to Goldfish this year. My 3 1/2 year old has high functioning autism and cried a lot the first three lessons but we pushed through and now he LOVES it. The lifeguards were very patient and kind. My 2 1/2 year old loves it too! He never had any issues adjusting. Facility is clean and fun for the kids with whales on the pool wall. Staff is friendly and helpful.

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★ 5

Super kind to my son, he is still afraid of the water but each lesson he is getting braver and the lifeguards are so amazing

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★ 5

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★ 5

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★ 5

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★ 5

Super nice staff ! Great class! Amazing instructor! Highly recommended!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This place is awesome for the kids. Very friendly environment. Everyone is so helpful.

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★ 5

So friendly and instructors make the kids so comfortable in the water!

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★ 5

My son is learning to swim! I love the small class sizes and the concentration on mastering skills before moving on.

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★ 5

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★ 5

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★ 5

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★ 5

I feel that Goldfish Swim school and all the staff are going above and beyond to keep everyone safe. My daughter LOVES coming to class, and she has learned so much! I sure hope that it stays open. I think everyone at Goldfish is doing an amazing job!!

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★ 5

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★ 5

The staffs are very friendly and welcoming

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★ 5

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★ 5

Bringing out youngest son to Goldfish has done amazing things for his confidence. Even in the midst of this pandemic we felt safe and the staff has done amazing things to ensure that. We look forward to coming every week for swim lessons.

(Score 10 out of 10)

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★ 5

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★ 5

Very clean..professional environment! The swim instructors are phenomenal! Our son feels safe and has fun while learning.

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★ 1

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★ 5

My son is autistic and the instructors are great with him. He does great in their classes! Everyone is super nice snd helpful.

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★ 5

Friendly staff. The facility was very clean

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★ 5

The staff does a fabulous job of keeping everyone organized allowing for a systematic cleaning between each class. It has made us very comfortable and happy with our return.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

this staff is incredible with our toddler - they have done an amazing job transitioning with covid safety + guidelines. highly recommend!

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★ 5

This is by far the best place we've been for swim lessons! My three year old daughter is OBSESSED with water and we knew we had to get her in some classes. I do not have to worry about her half as much! They are friendly, reasonably priced, and she looks forward to going every week! 100% worth it!

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★ 5

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★ 5

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★ 1

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★ 5

The Goldfish Swim School in Hudson is fantastic! The instructors are welcoming, insightful and supportive! The atmosphere is warm and welcoming, they have a baby changing station with diapers and wipes as well as blow dryers for the little ones. I recommend bringing your little fish to this school.

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★ 5

Friendly and energetic staff and clean facilities. Great program to learn

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★ 5

My kids have become amazing swimmers - a huge thanks to Goldfish! Now 7 and 5 years old, 6 months of swim lessons have taught them the skills that now set them a part from their peers at school swim. All staff are professional and friendly, and very accommodating with changing family schedules. My kids love going to swim class each week!

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★ 5

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★ 5

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★ 5

You guys have the magic formula! Where he was previously frightened of putting his face in the water, you folks have him starting to swim like a fish and diving for rings without a moment's hesitation. Very grateful momma here!

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★ 5

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★ 5

The staff is extremely professional and accommodating. The facility is exceptionally clean! My daughters love learning to swim here.

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★ 5

The facility is always very clean and the staff is amazing! The instructors are very knowledgeable and patient!! I truly give Goldfish 5 stars!! 🤩

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★ 5

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★ 5

My daughter is finally swimming and she enjoys going to her lessons. Thank you for having small classes and friendly, knowledgeable instructors. It’s nice when the instructors try to get to know her a bit, it makes her feel more at ease in the class.

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★ 5

My 1yr old daughter absolutely loves this place! The staff is always so friendly and they seem to truly care about each child individually! If you can’t make it to your regular class, you can just make it up at a later time. They’re so helpful and accommodating! Would recommend Goldfish Swim School to all parents who want their babies to learn to swim!

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★ 5

The staff are great with our four year old. We also love the facilities. It makes it easy to manage a wet preschooler who can sometimes be hard to wrangle :)

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★ 5

I love Goldfish Swim School! The instructors are caring and skilled. I love the small class sizes. My daughter has come so far in ability and confidence in the water.

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★ 5

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★ 5

My son loves his classes. The pool is warm and everything is clean. It's great.

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★ 3

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★ 2

While we had lessons there the place was amazing. However we joined a different club in March and they are still trying to process monthly payments for me! (It is May)I have called them directly three times and yet they still take my money. I guess it’s a good place if you never try to end lessons.

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★ 5

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★ 5

We love Goldfish for the water temperature, small more individual class sizes (student, teacher ratio) & teaching the proper technique and swim strokes. Thanks!

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★ 5

Clean environment, convenience (shower/shampoo/dryer), class size, warm temperature, & friendly professional staff. Kids have gone from being very cautious to confident swimmers.

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★ 5

The classes are great - they are quick, to the point, focus on skill and safety. I find so much value in the classes.

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★ 5

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★ 5

Fantastic facility! Kind people! Perfect temperature and atmosphere for a young child learning to swim. Highly recommend!

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★ 5

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★ 5

We love Goldfish! Our son went from being afraid of the water to jumping right in! All of the instructors are wonderful, and the facility is very well run.

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★ 5

The facility is very clean with friendly staff. A great foundation for children to learn to swim!

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