★ 5

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★ 5

We love Kids First! We’ve been so impressed with the coaches and staff across multiple areas. Fun to have a place where all my kids love being.

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★ 2

I was really interested in sending my child here for aerial arts. Until I learned about the racism in the aerial arts program. This was disappointing for me. The aerial community should be an accepting place. Everyone is different and we should celebrate our differences. Treating others badly because of skin color is not okay. Racism is a ugly thing and diversity is a beautiful thing. Nobody should feel unsafe in their work environment.

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★ 5

The instructors here are amazing! My sweet baby girl has been working so hard at her tumbling and Luci has made her dreams come true by helping her through her mental block! Everyday she comes home so happy and she looks up to her so much.

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★ 2

Their gymnastics coaches called my daughter fat!!!

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★ 1

I would not recommend it to anyone who wants to send their child to this complex because they do not work with children and they will also act as if your child is at fault.

We took our son to swimming lessons, the first day they worked with him everything was fine, the next day when they did not work with him, when we said we paid for you to work with him they said he was out of control.

Also about hip hop classes my son went to a trial class he did much better than the others but when they taught new moves he had a bit of a hard time instead of teaching him the teacher just moved him away from the other kids.

As a result, we lost time and mood.

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★ 5

Kids First is a great place to be. I would know because I’m going on my fifth year here. After the pandemic, with two young children, this place was our heaven. We have enrolled in ~8 programs over the years and have been happy with the classes and instructors. Once in a while, they offer unlimited classes for certain programs and it’s a great way to keep busy while honing that particular skill. Usually I am here twice a week, but there have been times I was coming as often as 4 days a week. With that said, I’ve had many interactions with the hospitality team and they are fantastic. I never had a bad experience here. If there was an issue, it is taken cared of after I voiced my concerns. The front desk is always available and will always do their best to serve the needs of their customers.

Take advantage of their discount programs, extra class offerings, and free trials. I also love that they offer financial assistance to those in need. It is truly a great place for the kids and they have plenty of benches for the adults to sit on.

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★ 5

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★ 1

Had my daughter enrolled in tumblebee when she was 2 years old, took her out at 3 years old because on weekends the company lets kids take care of kids.

Like the many comments from the other reviews a teenage worker of theirs made an unnecessary and embarrassing comment by asking us “does your daughter understand basic instructions? Because it seems like there’s nothing there”. Hailey (teenage instructor) just basically called her stupid in front of us and other parents present. Now my daughter isn’t perfect but what position or background does she have to comment on my daughter’s development? She’s only 3 years old.

The student to class ratio used to be good when we first enrolled since my daughter used to be in swim classes, but it went bad later. It just basically became a cash grab for their “tumble bee” classes.

Now maybe this isn’t Hailey’s fault but the management’s for failing to train their teenage staff on how to interact with parents but seems like they need to learn.

Maybe Hailey’s a child psychologist or psychiatrist and we just got a free assessment and should be thankful.

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★ 1

I would like to share my experience with the swimming pool. My child has been attending for a year now but, unfortunately, still hasn’t learned how to swim. They attend classes four times a week, including Sundays from 12:00 to 12:30. However, most of this time is spent talking instead of actually teaching the children how to swim.

The staff seems extremely unprofessional. There are constant reasons for canceling lessons: a holiday, snow, rain, too much sun, or even “Dog Day,” “Cat Day,” and so on. Because of this, my child has missed many lessons, yet we are still required to pay in full.

This is not just my opinion—five of my friends whose children also attended this swimming pool completely agree with me. I strongly advise against enrolling your child here. Of course, the decision is yours, but think twice before signing up.

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★ 5

Started taking my daughter to Tumble Bees when she was three months old. The instructor, Steph, is an amazing human. You can tell she really loves her job. Now my daughter is six months old and goes to the next level of Tumble Bees. Her current instructor, I forgot her name, is just as amazing. Multiple people have complimented how my daughter is developing so well. I give all the credit to Kids First and their amazing classes and instructors. I recommend this place to all my mom friends.

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★ 2

Had my daughter enrolled in tumble bees. She had just turned 4 and I eventually unenrolled from the class due to the attitudes of the teenage/college aged instructors. They often seemed inconvenienced by the need to redirect kids, there was not nearly enough instructors for each group of children and there was very little emphasis on any gymnastics. Maybe a somersault. For the price, it just wasn’t worth it. We also previously had her enrolled in soccer and some weeks it would just be her in the class, which definitely wasn’t the social experience we hopped to give her. The coach was kind but definitely wanted the kids to complete skills a certain way that was too advanced.

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★ 5

I have a deep appreciation for places that value the whole person and truly are doing what they preach. Kids First truly teaches kids (and even parents) tools that will help them in the real world, it’s more than just the sports. Teaching young kids how to stand in line, talk to adults, follow instruction and achieve success at such a young age. And as they get older and move through the programs, I’ve seen them develop into even more responsible, disciplined individuals who can handle disappointments and setbacks… all lessons they will take into other parts of their lives. Having four kids who have done just about everything there and one that now works there, I never question that Kids First was and is an instrumental part of why my kids are as disciplined and well adjusted as they are. Thank you KF, it’s rare that you find a place as big as they are who still cares for each person that walks through the door on an individual level.

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★ 5

This is where I train aerial acrobatics. It is the absolute highlight of my life especially the coaches and my friends. I love training here it’s so fun and I am so much stronger physically and mentally!

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★ 5

I love this place🩷❤️🩷

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★ 3

Edit on December 26th:
kids first called to apologize and did refund our tuition. They found our email when they searched and apologized for missing it and not following up.

I've changed my rating from 1 to 3 because the pool and classes were nice, they just don't meet our specific needs.

Original review:
Unfortunately they do not honor their 100% guarantee. We signed up on Nov 22nd and canceled on December 14th because we were not satisfied with the facilities.
I THOUGHT that this statement meant we could cancel in 30 days and get our money back:
"The Kids First 100% tuition-back guarantee if not satisfied within your first month of classes"
Unfortunately I paid nearly $150 for ONE class because we missed the first class due to sickness then attended a class on December 10th then canceled. $150 for one class because I thought we could try out their classes and get our money back if it wasn't a good fit.

It wasn't a good fit for us because there were only 3 showers for a pool full of classes. My daughter is low weight and gets cold very easily and also has eczema. We were not able to get her into a warm shower in a timely manner so we skipped the shower to change her and get her warm. She wound up cold after swimming and wasn't able to wash off the chlorine. This won't work for us and I let kids first know that when I canceled. After asking over email if we would get our money back, I never heard from them again.

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★ 4

Update: we've been here for a few years now, in the tumble bee program (now worker bee) and swim instruction. I've learned that the program instructor makes all the difference. Some are attentive, corrective and really push the kids to learn and progress. Others are distracted and phoning it in. If you get stuck with the latter, try to switch nights to get a better instructor. It really does make all the difference in how much your child learns and how much bang you get for your $$$ .

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★ 5

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★ 5

Great facility
Ninja
Basketball
Gymnastics
Etc

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★ 5

Beautiful facility & great staff!🙂

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★ 5

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★ 5

Here with our 4 year old granddaughter. She has both gymnastics and swimming this morning...and she absolutely LOVES it. She wanted grandma and grandpa to come with her today as she is so excited about it and has been talking about it so much.

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★ 5

Love cheering here. The coaches are all so sweet and all around amazing!!

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★ 5

I have been thoroughly impressed with the customer service of the staff at Kids First. Everyone has been extremely helpful and kind. It has been a pleasure speaking with them to get my kids all set up for classes.

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★ 5

My son loves Ms Jean and Ms Emily very much I am very happy Thank you

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★ 5

My daughter is in swim class with Olivia. We absolutely love her! She is amazing with the kids. She's formed such a close bond with my daughter. We are always excited to see Olivia, couldn't have asked for anyone better ❤️

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★ 5

We visited for swimming training class of our Grand son...teachers Sherry very helpful

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★ 5

Highly recommend for swimming. Very accommodating to children with special needs. The manager, Lauren is a kind soul who is giving our son special attention and 1 to 1 support.

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★ 5

the best trainers My son loves them very much I am very happy Thank you

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★ 1

Disappointing

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★ 1

Bad service

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★ 5

My oldest daughter started camp here 5 years ago. She loved it. The counselors are on the same level as the kids in wanting to have fun. I am so impressed with the counselors, field trips, themes. Even with being an active duty family where we move constant/living other states. When we are in town visiting family or a handful of months we always come back to kids first. We have done events as well. When my youngest daughter was of age we have done gymnastics, trampoline classes. Now we are doing cheer classes. The staff is nice and very active with all the kids. When I have had questions, anything regarding my account. The front desk staff has always been amazing with helping. Thank you to all the staff!
Amanda Bradley

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★ 5

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★ 5

Our 3.5 year old son has been going to TumbleBees for a month and loves it! We are very thankful that his daycare provider recommended he sign up at Kids First!!

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★ 5

I love kids first. I've been taking my 4 year old to her weekly swim class here since she was 8 weeks old. She loves Ms. Sherri and swim is all she talks about all week until we get to go on her swim day!

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★ 5

I can’t recommend this place highly enough. Everyone at Kids First is professional, kind, encouraging and very competent! We have been going here for the last 4 years and have no plans of stopping!

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★ 5

I love this place. More importantly, my baby loves this place. We do TumbleBees and Swim, and it has helped my baby with her social development and her motor skills. The teachers are great, the classes are great and typically around 6 kids for my baby's age, with parents in the classes, and everyone works hard to make sure the place is clean and safe for all the athletes in the building.

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★ 5

Watching my daughter.....she quit ballet to be a ninja!! I’m still upset about it....but she is having a blast. Great workout too. Fencing next...

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★ 5

Me little guy loves the programs there! Swimming lessons and tumbling are a BIG WIN in our book! Especially when they can combine therapy and tumbling together. He learns so much and doesn't even realize it.

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★ 5

All my girls love it there and have learned a lot from their instructors!

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★ 5

Great place for your kids to learn gymnastics.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

We have a lot of fun here. But it seems like every time my child attends an activity at Kids First, He is sick 24 hours later.

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★ 2

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★ 4

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★ 5

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★ 5

Excellent

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★ 5

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★ 5

Very good place for kids to compete in gymnastics

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★ 5

New facility is nice!

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★ 4

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Loved it! The instructors are wonderful with the kids!

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★ 5

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★ 5

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★ 5

Best place and programs for kids. Friendly and well trained staff.

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★ 4

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★ 5

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★ 5

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★ 4

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★ 4

Great atmosphere for the kids ... clean

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★ 5

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★ 5

A high quality all in one physical entertainment center. My eldest daughter went here for ballet years ago and now goes for gymnastics. My littlest does tumblebees and is about to start the swimming program. Cafe is spacious and relaxing to feed the little one while her sister is doing all the flippy stuff within view. Parking seems better than it used to be, but we will see how that unfolds once the new hall next door opens and tournaments return.

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★ 5

I played Pickleball here today (11/11/2019, Veterans Day) and had a great time. The competition was strong but the games came quick because there were so many active courts. Thank you Veterans for your service.

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★ 4

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★ 4

Nice facilities but difficult to navigate.

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★ 5

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★ 5

I have been coming here since my daughter was 10 weeks old She is now 2 years old and loves the water thanks to the fantastic swim school.

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★ 5

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★ 5

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★ 4

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★ 5

So far, so good. So many options! I love it. The cafe, the books, the boutique! The front desk staff is hit or miss, I'll just keep my eye's peeled for the good ones! Swim has been excellent, karate also - excellent.

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★ 5

I signed my boys (age 2 and 4) up for Tumble Bees about 6 months ago. We love every visit and come out sweaty and excited. The 4 year old program is fantastic and my son has learned new skills in such a short period of time. My 4 year old loves rotating instructors and kids in his group!

The 2 year old program works around you and your l two year old tantrums and their developing skills. Miss Lady is super patient and wonderful with the 2’s class, we absolutely love her!

We would definitely recommend Kids First Sports for their Tumble Bees program! We are so sad to move out of state and leave the class. :(

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★ 5

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★ 4

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★ 5

Nice place and they have everything.

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★ 5

I loved the swim school for my son.

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★ 5

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★ 4

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★ 5

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★ 4

Fun classes and nice teachers

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★ 4

The Big Bounce was fun for all ages, take your flip flops and extra socks and enjoy.

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★ 5

Excellent classes, dedicated instructors, spotless facilities. Kids first sports is a great place for children's swim and tumble training.

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★ 5

Giant facility. The gymnastics team is the real deal. Karate, competitive cheer, basketball, swimming. You name, they've got it.

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★ 5

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★ 4

Good

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★ 4

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★ 5

Largest under one roof sports complex in America. Great programs for the kids. Gymnastics, trampoline, competitive cheer, basketball, swimming school, karate. You name it.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Very nice place for the kiddos. Everyone is friendly and it's clean.

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★ 4

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★ 2

My daughter went here for 3 years from age 2.5 to 5 ish. After we left she still could not do a cartwheel. Spoke to management about the technique development and they said they would look into it. 2 years same class with no cartwheel. Dance etc... much better. The kids actually are getting a workout and showing signs of sweat.

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★ 3

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★ 5

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★ 4

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★ 5

I really love this place for my kids. Staff is helpful too.

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★ 5

My children have been playing basketball and gymnastics here for years. The staff is wonderful here and will quickly become your family.

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★ 5

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★ 5

Facility is excellent. Excellent lesson plans for kids. Very clean place with loving and excellent coaching staff.

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★ 5

Great instructors, lots of different programs!

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★ 5

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★ 5

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★ 5

I am really impressed with the instructors and equipment

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★ 5

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★ 5

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★ 5

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★ 5

A ton of things for kids to do plus they have basketball courts here

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★ 5

Very well trained staff, organized and active classes.

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★ 5

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★ 5

Very nice facility!

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★ 5

Today I watched my daughter and her two-month old son have such a great time at the Baby Bees (mommy and me) gymnastics class. The instructor was amazing! She had tons of energy, gave clear instructions, and managed to keep track of 6 or 7 moms/dads and their babies (who were all under 6 months) for almost 45 minutes. And the best part? The classes for babies up until the are six months old are FREE!! The Kids First facility and the people who work there are amazing!

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★ 5

all 5 of my kids have taken classes here. always good/great experiences with staff, teachers, etc.

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★ 5

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★ 4

The place for gymnastics is very large and has a large variety of pieces of equipment. There's also multiple viewing areas for parents and family members to sit at. They also have small food area with decent options for a sports center. The basketball courts are pretty cramped though and feels a little dirty too.

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★ 5

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★ 5

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★ 5

Best gymnastics class

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★ 5

Been going since it was queen City gymnastics years ago the new facility has allowed lots of expansion, pool is great for making it a one stop shop for our weekly kids activities.

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★ 5

Friendly staff and ready setup.

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★ 4

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★ 5

Good place my grandsons..

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★ 5

We spend a lot of time at Kids First and I highly recommend. Be it swim lessons, Tumblebees, a bite in Book Bums, or Parents Nights Out, the kids always have a great time. Where else can you have one kid enrolled in dance and the other in karate at the same time?!

The facilities are amazingly clean, especially considering all of the kids running around. The instructors are great. And the support staff is always friendly and helpful. The website makes it super easy to enroll and change extracurriculars...as there's so many options to try!

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★ 5

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★ 5

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★ 5

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★ 5

We love this place. They work so well with the kids. & the Book Bums cafe inside has great food

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★ 5

Love this place

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

It was our first visit and it was very enjoyable. All the employees were friendly and helpful.

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★ 4

great for development. expensive.

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★ 3

Nice facility for kids activities

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★ 5

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★ 5

A place for kids and cheer and gymnastics and swimming and karate

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★ 5

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★ 5

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★ 5

Fun time!

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★ 5

Great place for kids to then some time

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★ 5

Great gymnastics program.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

This is an excellent program. The instructors are happy, positive, encouraging, and skilled.

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★ 5

Took newborn baby swimming class, only place in Cincinnati I could find that take 8 week old babies. Excellent facilities and instructor

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★ 5

A lovely place for my granddaughters to learn and practice gymnastics. Very clean and well managed.

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★ 5

Wonderful day camp!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Great place for kids! !!!!

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★ 5

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★ 5

Very nice environment and polite employees.

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★ 5

My daughter is in the tumblebees and also take swimming lessons at the swim school once a week.

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★ 5

Had a great time. This place is wonderful.

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★ 5

Very nice facility and friendly staff

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★ 5

Wonderful instructors for toddlers learning to swim.

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★ 5

I’ve been using kids first for a few months for my two sons, 4 and 6. It’s a very clean and well run facility, with a ton of equipment and classes spanning from beginning to (apparently) very advanced kids. There are a few things I like in particular about it: it’s very boy-friendly, with male teachers for the “gym jam” and a significant number of boys in the program, which makes it more inclusive for my guys. The tumblebees program is staffed by extremely friendly and helpful instructors who help the more reluctant kids enjoy themselves with something new. And in general it seems to do a great job of keeping kids engaged as they become more advanced and experienced. The only negative is cost, but for my guys it’s a worthwhile expense.

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★ 5

T9ns of activities of all kinds! Friendly staff always happy to help.

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★ 5

My child takes lessons from Nimishe Karate and RG Basketball and loves it here. The staff is very helpful and friendly. The leaders he has are concerned with making sure that he succeeds and continues to make progress.

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★ 5

A lot of fun for kids&adults!

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★ 4

Very nice Sportscenter! !

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★ 5

Great place for kids sports. Prices are fair.

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★ 5

A great place for kids to lesrn and play.

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★ 3

Place is a little pricey for being a simple school sports venue.

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★ 5

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★ 5

We take swim here and love it! Great that there is a little cafe, too, for when you're waiting or need a smoothie after class!

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★ 5

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★ 4

Family fun

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Great place 2 be a kid and lots of fun...

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★ 3

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★ 4

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★ 4

This place is great. My daughter did the tumble bees baby class and the baby splash classes. We had Kim for swim class and she is delightful. We had a guy sub one day (Tim?) and he was wonderful as well. Very cheery and encouraging place. Tumble bees was very clean, which mattered a lot to me with a 3 month old. The teacher varied because it was vacation season. I liked the sub teacher better because she went into more detail and didn't assume everyone had been there before. Both the swim class and tumble class are free for the first six months for a baby! The reason for four stars is the pricing of classes. They were really steep for baby classes. Also, the changing rooms being co ed made it a little awkward for my husband to help with my daughter (his personal feelings).

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★ 4

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★ 5

Great facility. All kinds of activities for kids. From sports to art classes

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★ 5

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