★ 2

The only reason I go here is because it’s convenient.

Starting with staff, there are more employees that are unpleasant and stoic than kind and inviting. One time an employee came to me and accused me of leaving a couple towels and a spray bottle next to a machine and it definitely wasn’t me.

Equipment and facilities , some machines are down for weeks to months at a time. Sometimes the wipes to clean the machines are empty, the ceiling leaks a lot and there are just giant trash cans below it to keep the ground clean.I never use the locker rooms here because of the lack of cleanliness. A little less than half the dumbbells are rusty or destroyed and usually some are left underneath the rack.

The people that go here are ok for the most part. I like to go before 2 to avoid the crowd that comes after 5. People leave their weights on machines and barely clean up after themselves, not everyone but enough for me to write this review.

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★ 3

İt WAS a good place.
But now... I don't know what happened there. Swimming pool is cold. Fitness room is EXTREMELY COLD !!! - is this room for keeping meat ? You can easily got a cold there, I did myself.
I complained many times but nothing changes. They always answer " We gonna fix it this week".
The worst LA fitness location ever .
I just drive 4 miles more and go to Polaris gym.
3 stars only for very friendly helpful receptionist girl there. She works there for years.

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★ 4

My only problem with LA Fitness in Worthington, OH is there are too many people sitting around in the parking lot in their auto and not in the gym. What’s their purpose? Otherwise an excellent gym … has many of the 80-90’s accoutrements, such as indoor track for walking and running, “boxers’ development area and more.

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★ 5

Derek helped me a lot through the sign up process. Made me feel comfortable with the gym, and helped me articulate my fitness goals in a reasonable timeline.

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★ 3

Okay gym. Love all the options and price. Only issue is women’s sauna is not hot enough. Also no reason the floor scale should be cheap & broken. I mean come on… it’s a gym.

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★ 5

Derek is an amazing personal trainer! He tremendously helped me and my husband set up our goals and gave us a great workout. I recommend him to anyone!

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★ 5

Derek was great. Gave my wife and I a GREAT workout, and is REALLY motivational. I would recommend him to anyone looking to reach their fitness goals!

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★ 3

It's seemingly now one of the most popular La Fitness branches in Columbus. Expect it to be VERY crowded in the evening.

There was a drive by shooting in the middle of the night a couple years ago*

Staff change is frequent. Some are professional.
The dance and fitness instructors are superb! Lots of fun. I love Zumba. ❤️
Most equipment is same throughout and occasionally break down due to high usage. Come early if you want more space and equipment. Before 5pm.
They offer swimming sessions too.

The social environment is good overall
There is a small women's section but limited options of course.
After over a year, I've observed that most people are focused on their fitness and have decency.

I've reported 1 person who got in my personal space(inches close).
A different older guy followed me for MONTHS despite me showing no interest. I think he gets it now. I would only visit a couple times a month because of it.
I've never had issues with young men being creepy.
Staff can be short-handed at times, but they are usually helpful. It's sad that some few ruin it for the rest but again it really depends on the time you go.

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★ 5

Just had my first one on one coaching with Derek. Put me through the ringer for sure and feel like I got some real work in for the first time in awhile.

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★ 5

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★ 5

LA Fitness is a nice gym with a swimming pool and a indoor track ,no running in hot or cold weather, also has 2 levels for workout convenience. I wont give away everything so come out and take a tour. LA Fitness- Graceland Shopping Center.

Source: Google

★ 1

I do not recommend this gym. The location feels unsafe and poorly maintained. My vehicle was broken into in broad daylight along with three others, on the same day. Shockingly, no staff members called the police — another member had to do so. There have also been incidents of theft inside the locker rooms, including stolen keys and personal items. (Nothing has been done to help or prevent)
The facility itself is in bad shape, the gym often smells, there's no working AC, and many of the machines are out of order for weeks at a time.
While it does have a lot of equipment, only a handful are usable at any given time.
Staff professionalism is also lacking. On one occasion, the lights were turned off in the women's locker room while people (including me and my friend) were still inside. Closing time is handled very aggressively, with staff yelling rather than politely notifying members.
Overall, the environment is unsafe, uncomfortable, and not worth the risk.
I will not be coming back, nor recommend this place

Source: Google

★ 1

I am canceling my membership with LA Fitness. On Saturday, September 27, 2025, at approximately 10:00 a.m., multiple vehicles belonging to paying members were broken into in broad daylight in your parking lot. This was not the work of a single individual—there were at least six thieves involved, and numerous cars were targeted.

Even more alarming, several members reported that their keys had been stolen directly from the lockers inside the gym, leading us to believe this crime may have involved someone with access to the facility. If true, this is an outrageous breach of trust and safety within your establishment.

It is unacceptable that such a major incident occurred on your premises without any action from your staff. When asked if the police had been contacted, the associate on duty deliberately ignored the question and eventually responded with, “Oh no, but you can if you want.” That level of negligence is shocking and unprofessional. Members should never be left to fend for themselves in a situation of this magnitude, especially when it occurs on your property.

This incident, coupled with the complete lack of urgency, accountability, and concern from your staff, is disgraceful. I joined LA Fitness under the impression that your facilities were a higher standard. This experience has proven otherwise.

I will no longer support an establishment that fails so completely to protect its customers and then refuses to take even the most basic responsibility when something goes wrong.

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★ 5

GOOD WORKOUT WITH DEREK !

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★ 5

Amazing

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★ 3

When you read the reviews you'll notice the staff only responds to positive ones. Never says "we fixed that or, that will be addressed by x date, or oh sorry how can we improve."
Half the machines have missing buttons or don't work. The pool is always full there's no way to reserve a lane. The number of towel machines to clean off the equipment are sparse. I've never seen a person wipe a machine off when done.

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★ 4

This location has a pool and sauna but no hot tub. The pool is clean, the showers are not super clean.

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★ 5

Great gym. Clean equipment and lockers. Friendly staff. No judgements.

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★ 5

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★ 3

When I joined in April 2024, I was told the AC was being repaired. It has not been repaired, I don't expect it will ever be repaired. Machines are regularly out of service, the treadmills are ancient & barely work. Otoh, it's fairly cheap

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★ 1

Rude and pushy front desk workers. Was there to fix an issue with my membership and was pushed to upgrade my membership over 3 times in just a few minutes. Even after I said no again and again, the young man kept on laughing and pushed even more! Definitely will be avoiding this location if possible.

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★ 5

Friendly staff seems to be a hallmark of this company. Had the pleasure of getting a personal fitness plan from Derek a fitness coach on staff. Derek shared with me how even at nearly 70 years old there are exercises that will increase my stamina, strength, personal appearance and overall general health. After a brief workout and instructional session, I'm more motivated than ever to see positive results.
The facility is well equipped, clean and has ample parking.
Looking forward to achieving my fitness goals at LA FITNESS 💪
Thanks Derek

Source: Google

★ 3

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★ 3

The facilities and staff are amazing. However, the A/C never works properly and it is sooooo hot during the summer. I have reported the excessive heat to the front desk and they claim that the owner of the building is not fixing the problem despite them reporting the problem.

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★ 1

Giant wall of windows faces the sun so from the afternoon into the evening you're blinded while using most of the machines. AC barely works/management keeps it as hot as possible to save costs. Polaris location has the exact same issues

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★ 1

UPDATE - changing to 1 star due to AC being out and the staff being super nonchalant about it... do i have to upgrade my membership to have AC added?

Scheduled for Service should be the name of this gym, because that's the signs that are posted everywhere throughout the gym. Cardio equipment is old and rarely works. the same machines break down regularly.... BUY NEW ONES.... Sadly i have family that wanted to start working out with me but, when they found out i go to LA Fitness they said "all we ever hears is that nothing there works"..... whelp they're not wrong.

And don't get me started about the AC in the summer. broken down frequently and always on the hottest days.

I gave them 2 stars because at least the staff is nice.

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★ 4

I TEACH ZUMBA HERE ON MONDAYS AND FRIDAYS AT 7PM. COME AND JOIN...GET A GOOD CARDIO/DANCE WORKOUT! A GOOD ATMOSPHERE AND FRIENDLY STAFF!

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★ 1

This gym has significantly gone downhill from when I originally started going. The equipment is always broken and takes forever to be put back in service. The gym currently has no air, and hasn’t for months now, the woman’s locker room feels like a sauna. The gym isn’t always the cleanest (mirrors, floors, equipment, bathrooms tend to be dirty often). But the staff is pretty friendly and attentive. Overall would suggest going to a different location around Columbus.

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★ 1

No basketball court Columbus ohio is so corny

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★ 4

I came from the Grandview location and man this one is night and day better. Staff is super friendly, there's always someone cleaning and keeping up with the weights. Best of all there's not a million machines broken. Doesn't get terribly crowded like the Grandview location. Enjoy it here and well run! Only thing keeping it from 5 stars is it's a bit older in terms of the building and some equipment. Small detractor as it has everything you could need.

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★ 5

gym is clean and well maintained. Staff is very friendly and welcoming. Most machines have duplicates if not more so even when they are a little busier wait times for a machine are pretty much non existent :)
4 areas host cardio machines, including a cardio theater with an extensive movie collection to choose from

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★ 1

Terrible equipment from the 80s and not clean. LA Fitness should be embarrassed as a company for how they have not updated this gym in the slightest.

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★ 5

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★ 3

This Graceland gym has a great staff ,the custodian I see in the afternoons never stops moving ! The place blows the Grandview one away !

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★ 1

Dirtiest gym chain in cbus

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★ 5

This is a good location and I will probably come back even if I live 20 minutes away—the Polaris location swimming pool had an unposted swimming pool event when I went to swim. I called Graceland location to see their pool conditions. The staff was very pleasant and helpful. The swimming pool is very clean. Its large windows give you open and free feeling. The shower room and lady’s room is also pretty well maintained-they also have blow dryers which is convenient… yes. I like this place. Good job guys!

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★ 3

A lot of the equipment does not work or needs serviced. A LOT of the treadmills do not work which can be very annoying. Most of the equipment is very aged. Im actually starting to seek new options in gym memberships this week

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★ 5

I continue to enjoy this place

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★ 5

Friendly employees, clean environment
Class instructors are great
There’s even a free pickleball court

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★ 1

Have been going to this gym for over two years. It has constantly been in a state of decline. It’s actually unsafe to work out here at times. The treadmills are barely operational, 10 at a time are usually broken, and they still let them run. So you get on, and the belt starts skipping and you get tripped up, I’ve almost fallen off multiple times. Staff is rude at times. Just overall seems like this property is not maintenanced And for $30+ a month I do expect more, especially safe equipment. Pretty sure there has been a shooting or two there also.

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★ 3

Unfortunately, almost all the leg training equipment has been broken for more than 15 days. I'm seriously thinking about moving to another gym.

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★ 1

Love the staff at this gym but almost all of the equipment doesn’t work or says out of service. I’d understand if it was for a couple of weeks but it has been like this almost for a whole year.

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★ 2

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★ 1

Been going to this gym for 3 years. Some staff members are great! The equipment however is always broken and super outdated since I’ve been coming!

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★ 1

Don’t join this gym if you want to use the treadmills. Over half of them are broken and never serviced. I have let the staff know numerous times, but it doesn’t change anything.

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★ 3

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★ 5

This place is great. I have been trying to get back into fitness for about a year now and this gym has made it easy to work into my busy schedule. I love their hours and I use the sauna almost every time I am there. It’s a well-maintained facility and has been a great addition to my routine.

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★ 5

Great place, even the washrooms are kept hygienic, maintained well and the staff is always courteous, good exercise equipment

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★ 2

Big gym, but suuuuper super dirty and outdated. The womans only space is disgraceful - it looks like a crime scene in there, for real. Needs a good carpet cleaning.

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★ 1

Why have you still not fixed your treadmills?? It’s been this way for several months and more keep breaking. More than half of them don’t work now!

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★ 5

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★ 1

The gym that I normally work at in Grandview is so crowded on Saturdays that I went to the Graceland gym today to work out. Five straight machines I got on in a row, either functioned poorly or not at all and this doesn’t include all the ones that already have signs on them saying scheduled for maintenance that don’t work. I would say 30 to 40% of the equipment in this gym is either being repaired or needs to be repaired. That’s just unacceptable.

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★ 4

Great place, except for the people who use weight machines to sit and play on their phones, couple who hold two machines while one works out, or just sit and talk for half an hour, Some of us have limited time to get a good work out done, Oh, and the guy that brings his girlfriend into the locker room with him. Great times!
Feb 17, 2025-Obviously after a week of maintaining the Men's Room sauna, the attendant never noticed the light bulb was out. Tricky walking in there and not being able to see an empty seat. One of our more progressive members brought in a light bulb and changed it out. And we pay monthly......

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★ 1

If you are looking for a pool don't look here at the Graceland LA Fitness. The pool is cold. First they are waiting on the part, then the next week they are waiting on someone to fix it. The next week they claim it's fixed but it's only a little bit warmer. Then it's cold again. The front desk even went so far as to lie about the temperature on Monday. The story today is they are waiting on a part.

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★ 2

Good luck finding a treadmill that works. They probably ran out of “Out Of Order” signs, because it seems like 60% of the equipment is broken.

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★ 5

It's huge and has a ton of equipment. I've never seen so many free cable machines in a single gym before. Every nook and corner of the gym has equipment and weights scattered about. Dumbbells go to 120.
I'm a little disappointed that the basketball court was converted into a pickleball court, but overall I've been very satisfied.

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★ 2

I wanted to love this place, but it's just badly maintained. I was a member for 5 months and every time I went, about half of the cardio equipment didn't work. The treadmills had dust and hair on them and the belts on a lot of them were bowed upward on the edges. Buttons had fallen off on some of them and I never found one with a working screen. They tried to rebrand back to LA Fitness and said they'd fix things up, but I haven't seen improvement in my time there.

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★ 5

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★ 2

Do yourself a favor and pay attention when they show you around. half the equipment is always broken. There are maybe 25 treadmills and less than half that work. 1/8 exercise bikes work. Membership has the increased by more than 50% but none of that money is going back into the place. Don’t expect to show up and plan your workout. Look elsewhere. Half the lockers smell like weed or cigarettes. There are way better places to spend your money. Sadly it used to be a nice place to go. More people+less equipment = bad investment

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★ 2

Gym is very dirty.

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★ 5

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★ 5

I love that it's never super busy like other gyms and has everything i need. Relatively clean as well. The dark theater cardio room is so amazing as well.

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★ 1

Closes too early

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★ 5

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★ 5

Not your typical set up for a la fitness / Esporta club, nice spread of equipment

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★ 2

This gym is dirty. There’s always a mess in the bathroom and I never see anyone cleaning the machines.The machines look like they haven’t been cleaned in a while. Lots of machines are always broken. It’s overpriced for what the gym is offering and for the machines always being so dirty.

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★ 1

machines are always broke.

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★ 5

My son went for swim lessons it’s always great service.

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★ 1

Member of 3 years-
This is my least favorite Esport of all even though it's the one closest to my home.

My workouts are mainly motivated by getting to the sauna. This particular location always has sauna problems. When it is working it's not nearly as hot as other locations.

This has completely ruined my perception of the Graceland location and I've actually stopped going there for several months. The app is mostly useless for anything besides checking in at the front desk. It would be awesome if you could notify staff of equipment that needs repair or maintenance and then receive updates when saunas or machines are working again at specific locations.

I got tired of showing up hoping the sauna would be fixed, now I just drive to one of the other locations. Very disappointing because I used to love this place and its so close to my house.

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★ 5

It's a great gym. Lots of options... weights, machines, treadmills, swimming pool, sauna, classes, and plenty more. The Graceland one can be a little crowded at times, but it's also January so resolutions are strong. Hahaha.

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★ 1

The Graceland location
Esporta/LA Fitness either is having management issues or Training issues. The few Sanitizer Bottles either do not work or are empty most of the time. The soap container in the men’s room on 2nd
Floor has been broken the past 11 months. 80% of exercise cardio equipment with TV screens do not work. Only half of the main level TV’s do not work. Men’s Dressing room is usually a mess. The front desk staff seems to be having their own personal party most of the time instead of monitoring the facilities for members who misuse equipment . Poor business measures. I was away from this location for a few months due to business and on my return visit my first impression of all this was the owners are not putting any effort or expense in to their facility because they are trying to sell it! Last but not least, in the theater workout room, A/C not working instead a large clumsy fan plus when they tried to do an update by painting it they took down the two hand sanitizer containers and did not replace them. Having been to other facilities Graceland is tanking FAST!
very Disappointing!

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★ 1

Ac is never on and I’m currently working out and I am on my 8th treadmill praying it works….. been a member for about three years and this appears to be a pretty common experience. I will say staff here are 20/10 amazing though.

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★ 2

I’ve been a member for 10 months. The only items I can’t speak to are group trainings or the pool. Can you come here, get good sets in, and work through your journey here? Yes, but consider the following:
Cleanliness: sanitizer wipes are in awkward positions, often empty, and rarely used by the majority of members. The bathrooms and sauna are always gross or in need of repair. The planks on the sauna are grime encrusted and seemingly never cleaned.

Functional readiness: as other comments have mentioned, if you see a machine broken, expect it be “awaiting service” for a long time. There are also machines that need maintenanced (lubrication on cable machines). A lot of padding or rubber is either worn down, piecing off, or missing too.

Staff: The team members here often exhibit laziness, unprofessionalism, or predatory/pressuring sales tactics. This is unfortunate for the few employees that have been a pleasure to see on my way in or out of the gym. Thank you for that.

For a place that charges ~$60 in admin start up fees, first and last month up front, and a $30-50 monthly membership fee, I don’t feel as though the standards of that cost are met. You can go to PF for $10 a month and have most of the deficiencies list above removed from the situation… and even if they aren’t, you paying significantly less and the culture at least adheres to wiping down equipment.

If you’re sure you want to go to Esporta, I recommend the one in Polaris.

Source: Google

★ 1

I’ve been going to this gym for almost 2 years and didn’t have any reason to take the time to leave a review till now. For the most part it was a decent gym and had enough machines/equipment to satisfy my fitness needs. Not the most clean gym, half the machines don’t function properly and need maintenance. A lot of the free weights are worn out. But the disrespect I dealt with was not worth me ever going there again. Today one of the personal trainers thought it was smart to embarrass me and rudely yell at me infront of other gym members. He even threatened to make me pay for something I’m sure he has no power to do so. Based on other reviews I’ve read I’m not the only person who has had issues with this person. He’s been there the whole time I’ve had a membership. I’ve seen so many employees come and go, so It’s surprising he’s lasted this long considering how unprofessional he speaks to people.

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★ 5

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★ 2

Staff at Graceland location are unengaged with clients and several machines are broken. They have gone to a disposable wipe system instead of spray bottles so people are frequently not wiping down machines. Not friendly or inspiring.

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★ 1

Genuinely the worst gym there is. One of the more expensive options and they offer nothing special. Not to mention the fact that their childish staff threatens to fight you when you’re a new guest who didn’t know all the rules. General manager needs to do some serious evaluation on their staff before another person dies at esporta, again…. Cancelling my membership as we speak. Don’t waste your time.

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★ 4

So much better quieter now that basketball has been replaced with pickleball. Great for the price. Sauna, pool, indoor track, weights and cardio machines. After work hours are busy and you might not be able to get a bench or a squat rack, but never had any issues getting on a treadmill or eliptical. Staff is pretty friendly.

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★ 4

Rebrand back to LA Fitness, hopefully the repair the chronically broken machines and broken window

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★ 5

The staff at the Graceland facility are great and outstanding love coming and working out. Everyone’s professional, nice helpful like to give special things to Caleb for welcoming me to the membership.

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★ 5

I stopped in to get help setting up my app. Maliyah was at the front desk & she helped me. She only started working 2 weeks ago but she is very helpful & knowledgeable. Her customer service attitude is amazing. The company should be thankful that she is working for them.

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★ 5

Just wanted to shout out Esporta Fitness on Graceland plaza. They are the best at customer service and the place is super clean. A special thank you to Caleb for his ability to exceed in customer care. Definitely the best fitness location ever.

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★ 4

Pretty decent commercial gym! Not too busy at certain time but popular hours are definitely a thing here. A lot of socializing going on if you are into that. Or if you’re strictly here to put the nose to the stone then it’s great for that too. Playlist on overhead isn’t too bad if your headphones die. Or you can be a man and listen to your body and put on headphones so no one will try to speak to you!! Caleb and Shawn at the front desk are very personable as well! They always say what’s up or goodbye every visit but don’t pressure you into talking or buying the plans. I personally pay 27 a month and have been a member for about three years . Some say they pay more!

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★ 5

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★ 4

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★ 4

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★ 5

Good staff

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★ 5

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★ 1

$21 for a day pass and all the equipment needs WD40 is absurd. The equipment is out of date and falling apart, the weights are rubber and missing the rubber. For the monthly cost of this gym, plus a $21 day pass I’m sure you’re able to invest in quality equipment.

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★ 3

The sauna needs updates (wood seating falling apart, thermostat is broken/stuck on same temperature everyday) but everything g else is pretty solid.

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★ 1

I called for price and the fees are outrageous. Yearly fee + monthly family fee 1st and last months and possibly a 4th fee, I kinda blacked out from all the flipping fees!

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★ 1

Tried multiple times over the course of two years to cancel our account as we left the area. Tried twice in person. They continue to make the process difficult and keep charging our card. 😡 do not recommend this place!!

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★ 5

Great location great gym!

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★ 1

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★ 5

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★ 1

Gym is dirty and equipment broken. Never any new equipment at all. Handles for cables, stability balls etc. The men's sauna is disgusting and honestly should have the health dept called. OPENING AT 8AM ON A WEEKEND IS LAUGHABLE. Also, for this Gym and any gym...buy equipment to account for women being addicted to barbell glute bridges! It awesome that women training legs hard has become popular but as a business you adapt. Buy more of the equipment needed. It's sheer luck to be able to have a squat rack or barbell and space at this Gym. The racketball court is useless. Put 6-8 power racks and platforms in that room. As someone that ran large gyms for years It's pretty obvious Esporta Corp is letting this location die. I'm sure they'll sell it and someone will rebrand w the same garbage equipment and poor utilization of space.

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★ 5

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★ 5

Emily is a good trainer. The facility and equipment are very good

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★ 1

rude and unprofessional staff especially the one named “Tye” along with "policies” changing every month gotta wear a wristband to play basketball??? Amusement park rides ??? Also the equipment is very very worn out and barely functions and always in repair🤦🏾‍♂️ bathrooms aren’t even kept up with disgusting 🤮

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★ 5

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★ 5

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★ 2

Just fix the showers, please 😔

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★ 3

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★ 3

Ladies restrooms can be cleaner!!

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★ 5

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★ 1

This location features rude and unprofessional staff along with staffing inconsistencies and a lack of uniform enforcement of "policies." After over a year of Esporta membership, I have cancelled and I will not be returning or rejoining. Lastly, please share with your staff that being an assistant general manager of Esporta is the professional equivalent of being an assistant general manger of a Wendy's. It means nothing and does not make you even kind of important. I truly wish that I could give this location zero stars for letting me down so badly.

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★ 3

A lot of the lockers are damaged from people trying break in them. They could at least try to hide it by fixing them.

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★ 5

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★ 3

Its a gym and works for what I need. However many machines do not work or are broken and they have removed other machines entirely in the past couple months. Spoke with an employee this past week, and they mentioned they always submit work orders and some of the machines get "calibrated" but not actually fixed. Also said they do not invest money in new machines (which shows), and have removed some machines without reason recently. This was way better under LA Fitness - ESPORTA has been neglecting the machines and equipment that brings people into the gym. I do wish they would update/maintain the equipment, with all the new gyms popping up around Columbus with nicer and newer equipment

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★ 5

Emily (Personal Training Director) was super friendly each time we’ve spoken!! The insightful questions asked and recollection of aforementioned information exemplifies the considerate nature behind her excellent customer service. Soumoya (personal trainer) definitely challenged me with the speed and intensity of the guided exercises, but she balanced the programming well to quickly adapt to my needs. The two of them are a dynamic duo and would highly recommend working with them :)

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★ 5

Great place enough variety of equipment

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★ 2

This gym has a great variety of machines, but the thing that makes it worse than the surrounding esportas is the sauna ......the sauna is not hot enough. I have talked to management numerous times about it but nothing has changed. The esporta on the East side has an average temp of 200 here its 160 or below...

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★ 4

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★ 5

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★ 1

I pay $35 a month for this

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★ 5

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★ 1

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★ 5

Professional, clean and friendly! Equipment is well-maintained with nice variety and the indoor track and class studios are spacious. Loved my workout🙂

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★ 2

Only reason I go here is because it’s cheaper than a lot of other gyms and close to my house. Half of their stuff is either always out of order, broken or missing some of the equipment. It is beyond frustrating and seems like management never does anything about it

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★ 2

Join if you just want a place to work out and do not care about the staff's indifference to members - it's not a friendly place. On the plus side, Frank and Louis keep the place the cleanest it has been in a long time.

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★ 5

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★ 1

I FAILED TO SEE THIS WHEN THEY GAVE ME A TOUR. I would stay away from this gym. Machines are very old. Some from the 90s and they never buy anything new. So machines are in constant "maintenance". Some are just made from pieces of metal welded together like a do it at home project. And trust me they will never update their machines they just will gather your, and mine, money.

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★ 1

Very dirty gym. I got Staphylococcus a skin bacteria for which i had to take medication. I told the staff there I wanted to cancel the contract and they made me pay 25$. No responsibility and just want your money. Go to any other gym

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★ 2

I been here almost 2 years now , stuff are good , machines are getting too old no enough maintaining hygiene, men locker smells super bad, maybe young ppl don’t shower enough or put deodorant, I haven’t used swimming pool due to bleach smell .

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★ 5

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★ 3

A bit of an oddly set up location but not bad. The upstairs usually has no one if you are looking to not be crowded. Grandview location is the best I've been to in Columbus

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★ 5

clean overall. I avoid 4-7pm bc it gets pretty packed.

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★ 1

I should read the reviews and try the free pass before to sign my membership, I feel I wasted my money, machines are very old, no maintaining, they even make noise when I used, they make feel nervous with the noise, severel of them and treadmill, doesn't work, the cushions are worn and torn, even the carpet has holes not to mention the smell of bleach from the pool, and without enough air. 😩

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★ 5

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★ 5

Fantastic people. Fantastic equipment. Great new personal trainer. GM was very personal and clearly a judgment free zone

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★ 4

Great gym but why doesn’t it open till 8 on a Saturday and Sunday? Needs to at least be 7 on weekend. Weekend hours screw anyone who actually works for a living….

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★ 5

Lovely place

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★ 5

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★ 1

I’ve been a member for 1.5 years. It’s frustrating coming in to a workout when a cardio machine looks like it functions but no matter how many buttons you click they don’t work, when machines constantly have signs posted with “scheduled for maintenance” for weeks at a time and staff don’t hear you when you have a concern or make you feel what you have to say is invalid.

The women’s room is extremely hot at all times of the year and has no air flow. When women go to crack the door open slightly to allow for airflow (while allowing privacy) the door is immediately closed by a staff member. That room is also very under equipped. It should have all the equipment since it is supposed to make women feel comfortable instead of having women members go drag equipment in and out of it.

As a business owner myself, I would be ashamed of the condition of the equipment of this gym since this is what a majority members are paying to come here for. They need to invest in updating machines and having a staff member who is timely at maintaining the machines/equipment.

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★ 5

This gym was super amazing. We are Orion supplements, a local protein powder company. They lets us set up and show off our products. Amazing staff and a very clean gym.

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★ 4

Some of the machines are broken. But overall, it's a good gym.

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★ 4

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★ 4

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★ 5

Great clean apomoshere

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★ 5

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★ 5

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★ 5

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★ 5

Clean and not too crowded!

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★ 1

Went to the ESPORTA off N high and the manager has the nastiest attitude. She’s very rude and racist. I will never come back this this ESPORTA. Never dealt with ignorance at the ESPORTA on E Broad street.

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★ 1

Didn't let my friend in he had a guest pass but since he had canceled his membership here because he's going through some tough times financially. We were just trying to get a workout in and he was denied even as my guest.

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★ 5

Lovely gym

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★ 1

Its like working out in an ice box and trying to break a sweat and get a pump 👍

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★ 5

Their water aerobics class is a lot of fun. Granatta is a great instructor

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★ 5

Cant say enough good things about this place!

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★ 3

Good location. wish they turn on their A/C.

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★ 5

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★ 5

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★ 5

Raphael is awesome! He does his best and then some to keep his members happy. If you're looking for a good gym, Graceland is it! Go see Rodolfo.

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★ 4

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★ 5

Good and less people when im there.
I wish they have longer open hours.

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★ 1

Cordell the worst employee there. Give weirdo vibes

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★ 3

The gym is great for the price, but the reviews about the equipment are true. Every single time I come (which is almost daily), I have to try multiple machines before I get one that works. This is specifically the cardio machines. Weight training machines seem fine. The ladies only area is a nice touch, but the equipment is lacking. The elliptical and treadmill (there's only one of each) literally never work, there's only a handful of weight training machines and there aren't enough dumbells, kettlebells, etc. I never fully have what I need in there, but it's really uncomfortable being on the floor with other people, especially when it's crowded. Also, the showers are not cleaned enough and the sauna is not always turned on.

For what it is and how much it costs, it's great. If you're not here at peak times then the machinery issues are no big deal.

Now, I have three kids so this is GREAT for an affordable option with childcare. Jayda (Jada?) is absolutely amazing and I feel safe leaving my kids with her. I can't say that for every staff member. They have some members that I won't leave my infant with because I'm not convinced they can handle multiple kids and an infant. I'm a teacher, so I might have too high of standards, but I just don't feel safe with every single staff member. Also, I wish the childcare hours could be extended. It really only works for stay-at-home parents or for parents who only need care a couple of times a week. Three days out of the week there is no care in the evening and one day there is no care at all.

Again, this is a great gym for those on a budget! Overall, these are minor things. First word problems, really. BUT, if you're paying for it, you should have working equipment, competent people to care for the kids and a clean space.

EDIT: Just adding that the childcare continues to be cringeworthy. The other day, I walked in and there was an unknown person sitting at the front desk on their phone. They didn't look up at me when we came in, so I assume they don't work there/wasn't on duty. The girl that I did recognize as someone who works there had her headphones on and was watching a video on her iPad. She didn't notice me, either. Meanwhile, behind them, An older child was sitting in an infant carseat while another older child was swinging it around in circles. Neither adult paid any attention to it. When I picked up my child, they still were not watching the kids. This isn't the only time something like this has happened with the same staff. My kids won't be going to the childcare when these people are working.

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★ 1

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★ 4

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★ 5

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★ 5

Gym sauna pool and plenty of weights with great staff

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★ 4

Very solid gym in the morning

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★ 1

Been coming to the Esporta in Graceland since LA fitness was there and I must say the staff there is awful. Unless you're 55 years old or you're an 18 year old girl who dresses half naked the staff is very disrespectful. Was lifting a little heavy and one of the personal trainers came over and told me that I was slamming a metal bar against a metal rack too hard and then proceeded to show me what he thought was too loud, all because he was on a conference call. What a way to lose a member whose been there for probably longer than 5 years. Then the operations manager didnt seem to care at all when I was cancelling my membership. If I want to be harrassed about being too loud I would join Planet Fitness, at least they're only 10$ a month. I will never be back there and will tell anyone who asks not to join there. What a terrible way to lose a long time member.

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★ 5

El mejor gym del mundo!

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★ 3

Enough equipment to get the job done, but it could use some updates. Also ceiling fans.

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★ 1

Was looking for a gym for spring break. Front desk convinced me it would best and cheapest to get a membership for the time being. Ended up paying more in total to sign up along with a cancelation fee. Looking back I don't like that they tricked and twisted me into signing up.

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★ 3

Cheap membership. Worth of cost.
But it's common that their equipment is broken / not being fixed.

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★ 5

Has a good variety of exercise equipment.

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★ 1

Cardio machines are garbage, none are maintained and treadmills either don’t work and you get an error message or they stutter and skip which is a major liability.
Weight room is a little better, but equipment is outdated. Fix it.

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★ 5

I came into Elephant Head Wraps/Graphics and Install with a very small job and they treated me as if I was going to have an entire fleet of trucks wrapped. I was made to feel as if I were their only customer. I couldn’t be more happy!

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★ 4

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★ 5

Zahra provided excellent customer service while completing my membership. She’s has an upbeat and positive attitude and greeted other guests with a smile as they came in. Thanks Zahra!

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★ 5

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★ 1

Never try to go to this gym its scam
If you add a guest to your membership and after a time you want to remove that guest from your membership they will be not able to remove the guest they will tell you to cancel your membership and sign up again when you cancel your membership there will be a $27 cancelation fee and when you want to sign up again you need to pay again annual fee which is around $60.

I wanted to sign up again but when I see they charged me $27 for the cancelation fee I will never try to sign up again.

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★ 5

Well facilitated and thought out floor plan, great staff.

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★ 5

I hate going to the gym. I never want to go. Thankful for how clean the gym is and how all the machines mostly work and the staff having relaxed laid back attitudes. I like it...

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★ 4

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★ 5

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★ 1

A LOT MORE COLORFUL NOW THAT ESPORTA CHARGES 1 DOLLARS TO BRING A FRIEND.....B BALL COURT IS ALWAYS FULL AND GROWING.....CUTES GIRLS ARE SHRINKING THO....GET RID OF THE BASKETBALL COURT WILL GET RID OF THE RIFT RAFT

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★ 5

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★ 1

Awful staff and dirty gym

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★ 1

Gym is full of thieves. please be careful. If something gets stolen from you they will play dumb and wont show you the video footage.

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★ 5

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★ 1

The older man working the desk, Bryan (Brian), was very rude and unhelpful while visiting from out of town with my father. After returning 50 minutes later to re-check in when I asked if I needed to give him my phone number again he rudely replied that it I want back in I do and then proceeded to tell me I need to use the app, even though they have a sign posted that you can provide phone number look up, AND I had just entered and already provided this info. After asking some members in the locker room they stated he was very unpleasant and u friendly with them as well. These members, like myself, are people of color and today I felt this gentleman’s poor behavior to be racially motivated and hurtful.

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★ 5

Very clean! Lots of equipment

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★ 3

It could double as a museum with the aging equipment. Very little has changed since this opened in 2008 as Urban Active. Treadmills have loose belts, ellipticals don't increase in tension, and the cable machines (like a lot of other weight AND cardio equipment) are constantly "scheduled for service." None of this is a good sign that Esporta corporate cares about this location.
On the plus side, the cleaners in the morning do a good job keeping the place clean, it's easy to get in and out, and the price is decent.

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★ 5

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★ 5

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★ 2

It's "okay". Machines are coated in dust. Just doesn't seem very clean. Employees are not friendly at all (except for kids club, they are always great in there). Today I tried to go at 830 (they open at 8) and there was a crowd of people waiting to get in because no one had showed up to open the door. My membership expires in March and I may just go somewhere else. They have a good selection of weights and machines and I very rarely have issues with having to wait. There is a women only section but seems like stuff is broken in there more often.

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★ 4

Decent gym for the price. Plenty of free weight area with a track. Treadmills could be updated. Pool and basketball court included.

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★ 1

Pool is not maintained at all

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★ 1

Scanners for sign in had been working poorly causing line build-up yet the front desk (5 people in total) doing nothing. One even chased me down to ask me to rescan because the machine did not read.

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★ 5

Fantastic gym! This location takes pride in their facility and repairs equipment promptly and keeps it clean!

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★ 5

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★ 5

Been a member for about 6 months and love it tried 1st yoga class today and loved it .

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★ 4

Nicest young guy at the front desk showed me around. Two stories with pool and sauna. Love this place!

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★ 4

Always clean and nice! Set up well too! My only complaint is that the body scale they have is difficult to get an exact/easy to read number on. I like to see exact numbers, but this is an old school dr's office scale and the reading it gives you seems rather ambiguous. Maybe I should ask them to teach my how to know for sure where the little pin is pointing once it is balanced. Upgrading to a digital scale would be nice too.

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★ 5

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★ 5

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★ 5

Good gym with good price. Been going a week and it meets my needs.

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