★ 5

Clean and friendly service.

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★ 5

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★ 5

Love this gym. I’m on fall break and home from college and went in just to tan and the older gentleman I’ve never seen before was super polite and nice.

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★ 5

The folks here are really nice. I'd definitely recommend coming here.

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★ 5

First time at this location. It wasn't crowed and staff greeted me when I walked in. The place was clean and I enjoyed my workout.

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★ 5

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★ 5

Everything was clean and well organized, staff is very friendly, lots of good equipment

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★ 5

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★ 5

This is not my home base but I travel for work and ive been stopping here for a month know everyone is nice & respectful here and the women bath & showers are always wash down and clean 😊

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★ 5

This location has an excellent staff, very friendly & helpful. Clean, cool & quiet 😊

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★ 5

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★ 5

Love that its back to 24/7!

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★ 4

I travel for my business and use these facilities for showers and exercise.
Clean and showers are pretty decent. Could use more pressure but overall decent.

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★ 5

Good gym and clean equipment!

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

Machines were good, was left alone did my workout. Good day

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★ 5

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★ 5

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★ 5

Love this location!

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★ 5

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★ 5

The staff is extremely polite and professional

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★ 5

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★ 5

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★ 5

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★ 5

I love coming here for workouts with a friend. It can get a bit packed during peak hours, but everyone is friendly and the equipment selection is really good.

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★ 5

Great spot

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★ 4

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★ 5

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★ 2

Way too many participants sitting at machines checking their phones. And for long periods of time.

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★ 5

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★ 2

The urinals at this gym are a disaster. No matter what angle or approach I try, I always end up with pee splashing back on my legs. It's not a one-time issue—it happens every single time. The design is terrible, and it's incredibly frustrating. Definitely needs to be addressed.

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★ 5

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★ 4

Love the equipment they have, they got everything you need for a great workout, but the atmosphere and music taste is a bit off for a gym

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★ 5

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★ 5

Love this place. Never disappointed.

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★ 5

Never had any issues when I was there employees are nice.

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★ 4

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★ 5

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★ 5

Clean and friendly staff. Plenty off machines to chose from. The treadmills, ellipticals, and stationary bikes look to be older models.

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★ 4

Enough people use this gym that it stays pretty busy during the day and especially in the evening. The free weights and cable stations can get congested with activity, but there is always space (in my experience) on the treadmills and various equipment. If you want to go when the gym is less busy, I would check it out in the morning!

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★ 5

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★ 5

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★ 5

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★ 5

Awesome!

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★ 5

Always clean and never too busy.

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★ 5

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★ 5

Great people. Very helpful, clean, and lots of machines.

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★ 5

Excellent equipment, friendly staff and always alway clean. Highly recommend!

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★ 5

They actually keep this facially clean, and the workers are very helpful as in question I have had

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★ 4

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★ 1

They let dudes in the women's locker room

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★ 5

Staff is friendly and the facility is clean. Keep up the great work!

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★ 5

Gym is always clean. All staff are so helpful and attentive especially Kasey!

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★ 5

I go out of my way to go to the harrison gym. The most cleanliness and personable gym and ive been to many! Keep up the good work.

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★ 5

The Harrison team is great. Alays on top of getting me in the tanning and massage beds. Clean facilities.

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★ 5

The staff and particularly Kasey are the nicest and keep the place spotless!

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★ 2

Similar machine quality and availability to other planet fitness locations. Customer service from Kasey or Casey was poor. I scheduled a massage chair appointment at 12:36pm, I head back toward the chair at 12:34pm and was stopped by the attendant Kasey saying she had to escort me back and the chair would not be available for another 6 minutes. I politely mentioned I had the apt for 12:36pm. She stated I had to wait and that she would let me know when she was ready to escort me. I waited in the lobby for another 10 or 12 minutes and it was clear she wasn't going to acknowledge me so I approached the counter asking if it was available and she said she forgot about me. I was the only one in the lobby area and I honestly think she made me wait intentionally. Regardless it's inappropriate and poor customer service not to honor an appointment and to forget a customer like that. Her tone and approach was also condescending. I'm not sure what I did to warrant such an interaction. I ended up canceling the appointment and asked for her name and stated I thought it was poor service to instruct me to wait and forget about me, and then I left.

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★ 1

Tried to get refund for membership I didn’t know I still had and they said there was no way to help me.

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★ 4

The place is always clean

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★ 5

Great gym. Awesome employees.

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★ 4

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★ 5

We are glad to have a nice gym near home. Planet Fitness is great. Always clean, never crowded.

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★ 5

Harrison Ohio Planet Fitness is excellent. Customer service has improved in the past year. The staff is amazing and the managers are so helpful, very clean and very friendly. Keep up the great work!!

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★ 5

Very nice place. Very clean. No judgment. I’m very comfortable at this Planet Fitness.

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★ 5

Staff is maintaining the equipment and area kept very clean. Thankyou

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★ 5

Very nice and fairly new. Tons of equipment that is very new.

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★ 5

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★ 5

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★ 5

Harrison Ohio is the cleanest gym I ever been in. The people are very nice and friendly.

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★ 5

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★ 5

Great place to workout
Clean..Plenty of equipment

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★ 5

Always clean, always friendly, and there's always plenty of machines open. What else could you want?

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★ 5

Staff is always friendly and everything is very clean. Machines and equipment are properly maintained. Staff makes frequent rounds to ensure safety and cleanliness. Keep up the great work !

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★ 5

Great staff

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★ 5

friendly staff, great atmosphere

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★ 3

Not that clean for the value of People. The employees are helpful and kind.

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★ 5

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★ 5

I enjoy using THIS gym
🤔..perhaps even more than my own, Planet Fitness back home?
(but keep that in the hush🤫)
LØL
The reason?
They keep this gym CLEAN!
Super clean too.
Like, squeaky clean!
Don't get me wrong, my home P.F. is clean.
But there's levels to everything.
Oh, and the stuff is super nice as well.
💪🏻😎👍🏻

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★ 4

Quite good for a workout and a shower. Pretty much the same equipment I've seen at other PFs with treadmills and ellipticals pointing at the long wall of televisions. Lots of other machines for all the other major muscle groups.

I spent a half hour doing the thirty-minute circuit and then hit the showers. Plenty of hot water and pressure. I feel a ton better after that!

Other than "Good afternoon" from the staff, no interactions and that's perfectly okay with me.

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Visited Planet Fitness in Harrison, OH, and was impressed by the spotless facility and exceptional General Manager. Their warm, informative tour convinced me to become a member. Highly recommend!

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★ 5

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★ 1

The manager at this location is unhinged and poses a potential danger to guests. I felt unsafe as he escalated what should have been a complete non-situation. Because I asked for his name. Seriously, that was it.
I travel quite a bit for work and often find myself in towns where I don’t know a soul, which can be a scary and vulnerable place to be. I checked in to this location and asked a member of the front desk staff whether it would be Ok to use my laptop at one of the tables that I have always assumed existed for this purpose. I was working quietly when the manager approached me to ask whether I had checked in. I showed him my app and confirmed that I had. At this point I wasn’t certain anything was grossly amiss, but the implication could have been that I had come in off the street and randomly parked myself and a $3000 MacBook in his gym for Heaven knows what nefarious reason. He went on to say that he had received complaints, and, as I had done nothing but sit at a table, I was baffled and not sure whether this was true. Feeling shocked and unwelcome, I packed up my stuff and left. In the parking lot, I took a moment to reflect on how, with a different guest, this could have easily turned into one of those viral incidents with which we’re all familiar. Is this gym a safe space if you don’t read as white and straight? I went back in to ask the manager’s name. He refused to tell me and immediately went to “if you don’t leave, I’m calling 911.” Ok, so you want to weaponize law enforcement because I asked for your name? “This is your fault,” he tells me, “You’re escalating this.” I never even raised my voice. He is much larger and younger than me. I cannot see how any of this merited police involvement. Clearly I was not the one escalating things. He was freaking out and going from 0-2000, still screaming at me as I walked out the door. Did I not adequately respect his (Cartman voice) “authorité”? I guess not. But people like this are a menace.
I was harassed and threatened for using the gym in what I had always believed was a normative manner. (Why is there even a black card lounge if you’re just supposed to work out and leave?) I imagine the threat that I posed was that I would call corporate and report this, so I had to be stopped by any means necessary. Had the manager possessed any degree of social skills or awareness, we could have had a nice conversation about what I was working on, but instead I left the gym in tears.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 1

I recently started working out here to save a few bucks. The switch wasn't worth it. The free weight area is always crowded, way too many machines squeezed into a small space, and the place is simply just too congested. Many people use the tanning beds before working out, so the building smells like a tanning bed. I set up direct withdrawals for my monthly payment, and I've been charged a $10 late fee several times. Somehow, the manager claims the late charges can't be reimbursed, even though the error was with their processing. Membership canceled today. Headed back to my old gym.

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★ 1

At this moment in time if you look up this planet fitness the indication of the location is completely false. So I’m giving this place a one star since none of the employees have had the courage , discipline nor the consideration of clients to be able to arrive to this location without any hassle ….thanks for wasting my time. My first time here and it’s giving small town lazy people vibes.

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★ 5

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★ 1

With the lack of bench press, squat racks, deadlift area and constant Lunk Alarm Shaming if you set something down too hard pushed me to go elsewhere.

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★ 5

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★ 5

I love going to this location. Everyone is always so nice

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★ 4

Love this place

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★ 1

Staff was not helpful, and seemed to be bothered when I asked questions. Cancelled my membership.

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★ 1

They’re more worried about upgrading customers to the black card to meet their quota then they are providing a good experience for the paying customers that have been using planet fitness for years.
The customer service is terrible at this location.

This location needs new management.

The employee and the manager are completely rude. When you speak to them they talk over you trying to control the situation without hearing out the paying customer.

They gossip about customers & are very childish. I will not be back. Instead of gossiping they should be cleaning this gym, it’s dirty & dusty.

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★ 5

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★ 4

Wish they'd go back to being 24/7 but other than that..
It's too small of a facility so I prefer to go at night when it's less crowded.

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★ 1

Rude management, rude employees, and unsanitized machines. The positive reviews are fake.

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★ 5

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★ 5

Very clean. Great staff.

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★ 5

Staff is constantly cleaning and super friendly! I never feel awkward or uncomfortable here. Thankful for such a great convenient, close gym!

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★ 5

Staff is awesome and very friendly the facility is always clean. The equipment in good shape and there is plenty of machines for everyone.

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★ 5

Usually clean, staff is friendly, and equipment is always functional and maintained.

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★ 5

I go to this planet fitness several times a week, it's generally pretty nice inside and nothing to complain about. I use the showers pretty much every time I'm there, and they're always pretty clean. I usually don't go in the evening when it's probably busiest and I've never used any of the spa machines, so I can't speak on that. The staff is really nice and I've never felt out of place there.

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★ 1

Like it but won't return til it is 24 hours.

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★ 5

The service here is always great. The facility is clean and a great relaxed environment.

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★ 4

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★ 5

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★ 5

AWESOME 👍👍👍

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★ 5

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★ 4

I love that they care about the cleanliness of the gym and bathrooms!!! The only thing I could complain about are the hours. Monday-Thursday is the amazing 24 hours but Fridays, Saturdays, and Sundays are not.

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★ 5

A+, my mental and physical health thank you

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★ 5

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★ 1

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★ 4

Always very clean and maintained well. My only gripe is that they give you 10 minutes on the massage chairs/hydro loungers. The Lawrenceburg location always gives you 20 minutes. 10 minutes is too short.

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★ 5

Always cleaned, staff is great and never had any issues. Just wish it was 24/7

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★ 5

Another job well done Planet Fitness. Needed a spot to do a break. Picked this one and shut down got me a quick workout out and back on the road. Pleasant stop. I love planet fitness. Such a better place than a truck stop. My new favorite rest area.

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★ 5

Nice selection of machines and nice people

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★ 5

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★ 5

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★ 5

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★ 5

Are used three different locations to work out, but this one is my favorite location. The workers are friendly and not weird. The atmosphere makes me feel comfortable since most people there are average and normal, not a lot of girls over killing on the make up and sports bra and manicures. You could tell people come there to work out not to take selfies

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★ 5

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★ 5

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★ 5

Great

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★ 5

great place to excise

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★ 5

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★ 5

This is a nice gym. Front staff is nice as well (they rotate in and out but that's to be expected). It's close to home and it's convenient because there is a Dunham's nextdoor for last minute needs. I always forget socks 🤦‍♀️ and then a Kroger to swing in and grab stuff for dinner.

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★ 5

Staff very friendly. They keep the facility extremely clean.

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★ 5

Grate place

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★ 5

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★ 4

Really enjoy working out there. Wish staff would walk around more. They have signs up. One being talk on phone in lobby, yet not followed. I also wish people wouldn't sit on machines texting. Ties up equipment. Have nice equipment, like the music overhead.

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★ 5

Reasonably priced very clean friendly staff highly recommend

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★ 5

Nice gym. Very friendly place.

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★ 5

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★ 5

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★ 5

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★ 4

Ok

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★ 5

Very friendly staff whenever I have visited, very clean location, well maintained, very nice selection of weights, machines, and accessories, as well as tanning and massage options.

I've visited locations from Cincinnati to San Francisco, and a whole lot of places in between, this is one of, if not the best, overall, I've been to for sure.

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★ 5

Nice new ecupment

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★ 5

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★ 5

Clean facilities, friendly staff and enough equipment for a good workout.

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★ 5

Great fitness center, very helpful staff.

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★ 4

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★ 5

Joined shortly after my best friend did, within the week I had my husband on board!! The gym is clean and stocked with everything you could possibly need, even tanning and hydro beds! The staff is always polite, knowledgeable and smiling (but Shelby is our favorite!).

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★ 5

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★ 5

We absolutely love this gym!! Thank you Tracie Hollin for encouraging us to become black card members! Tracie is very knowledgeable and outgoing! This is a great facility! We had a great experience today with Logan. He was very friendly and extremely helpful. The facility is very clean and comfortable.

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★ 5

Staff is very friendly and helpful. Great atmosphere, huge selection of equipment, locker rooms are clean and well maintained.

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★ 5

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★ 5

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★ 5

So glad Planet Fitness came to Harrison! Close to home and so much more convenient, especially with a huge parking lot.

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★ 5

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