★ 3

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★ 2

The Springboro location isn’t my home gym but I do frequent this location often. Most times it is either overnight or early morning and I’m greeted by friendly staff upon arrival. On this particular day last week it was after lunchtime and there were two staff members at the front desk. One dirty blond headed girl leaning on the side of the counter with her head on her arm. She didn’t even bother to look and respond to my “Hello”. The other person was a shorter caucasian male who made eye contact with me and turned away without even acknowledging me. Not very professional considering I believe he is management.

Once checked in my workout experience was excellent just like every other time I’m at this facility. I did my cardio and some free weights then called it a day.

On my way out I was going to get a massage but the blond seemed to not have moved and I believe to be the manager was busy playing on his phone at the counter. I didn’t want to be an inconvenience those two any more.

On a positive note a second male told me to have a good day as I walked towards the door.

Final note. My recommendation would be to either visit this location late at night or early morning. The staff seems to be more friendly and sociable.

Source: Google

★ 5

Clean atmosphere. Friendly staff. I had a mix up about canceling my membership but it was taken care of quickly, kindly, and professionally. I have heard horror stories about other locations. I’m glad to know this one isn’t like the others. I will definitely be back (to this location specifically!) when I am ready to workout in a gym again!

Source: Google

★ 3

I've been coming to this location for several months, and the amenities and equipment are absolutely the best in the area. The affordability of the membership and availability of the equipment have been so refreshing!
I only give three stars because I canceled my membership and returned to the YMCA due to the toxic environment that is perpetuated by the dayshift staff. I feel that it is very high school drama and has ultimately created an uncomfortable environment for members as well.
There is one staff member in particular who has been seen berating and yelling at other staff members for not working while they are actively interacting with other customers. She is observed frequently hiding out in the bathroom stalls, but despite how much time she spends in the bathroom, hadn't seemed to notice the empty soak all week. She has also been observed hanging out in tanning rooms chatting and giggling with the one other staff member that she seems to get along with. When I have been sent back for my tanning session, on multiple occasions they have been in the tanning room not cleaning the bed that I have signed up to use. Trash cans have become noticeably full and spray bottles have started getting empty, and staff members are rarely observed going around to address this. They are frequently on their phones at the desk.
My final straw with these staff members was overhearing them gossiping about a member's appearance and making faces at her as she walked away. As someone on a weight loss journey, this made me uncomfortable and questioning the non judgment zone that is frequently promoted by Planet Fitness. I do not support or condone bullies, especially in such a vulnerable space.
I will say, Sella and Isaac are incredibly pleasant staff members and I'm always very excited to see them when I come in! They will be missed!

Source: Google

★ 5

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★ 5

The Springboro location is the best one in this area. It's clean, we'll maintained and the staff are nice.

Source: Google

★ 5

I always have a great experience when I come here nice people and a lot of equipment. And plenty of space

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★ 5

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★ 5

love this gym, very clean

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★ 5

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★ 3

The facility itself is wonderful but there are two employees in particular on day shift that need to go! Two girls always gossiping very loudly about members and even gossiping about members to other members. They are creating a very judgmental and uncomfortable environment!

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★ 5

Love this place

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★ 5

Facility and equipment are clean and there are enough machines, so waiting is uncommon (during early morning hours anyway). I have zero complaints, especially for the price point - PF is an excellent value. Happy to have this new site so close to home.

Source: Google

★ 5

Awesome place

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★ 5

Nice location! I've been wanting to try this place out since it opened. I moved a couple weeks ago into an unfortunately sketchy apartment that I'm stuck in for at least the next few months, but one of the few bright spots is that I'm close to this gym. Love that the cardio machines are new but still user friendly, unlike some that I experienced at other newer Planet Fitness locations. I do wish that there were more benches in the locker room, but I don't really have any other complaints except to add more ellipticals. This gym is great, honestly.

Source: Google

★ 5

Love this place

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★ 2

This is the worst Planet Fitness in the area. The place is new, but it’s not being taken care of; it’s quite often dirty. The staff is the least friendly and accommodating I’ve been around. They all stand around the front desk socializing more often than not. A lot of times, you can’t even use the electronic scheduler for the massage chairs. I only come here now if I want to stop after the workout to shop at Aldi’s. One more point of contention: It would be nice if you told patrons to get off the equipment when they’re on their phones. Can’t believe the number of people that sit and play on their phones. What are you doing? Do you think you will get in shape through osmosis?

Source: Google

★ 3

Great gym but the hours are incredibly inconvenient for people who have jobs

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★ 2

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Finally a Planet Fitness that is for people who lift weights

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★ 4

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★ 5

I have been coming to this location for 2 months! I love seeing my girl Hailey at the fronts desk she is so kind and helpful! She does an amazing job at loving the culture of a judgement free zone and helping foster that between guests. 10/10 recommend!

Source: Google

★ 3

Went there today and found the two rowing machines in the functional training area were not working. Talked to a staff member who said the batteries in the pads needed to be changed out. I assumed he was going to go get new batteries and change them out. Waited around for about 5ish minutes before deciding to go to a treadmill. Found the guy standing up front talking to the other two staff members

Source: Google

★ 5

Judgment free zone!

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★ 1

I went in a few weeks ago to sign up and start my workout. The young lady at the counter did not want to look at me while answering my questions and told me I needed to go online and sign up. Wanted more questions answered but she was providing too awkward a vibe. I went ahead and walked out.

Source: Google

★ 5

First time at this location - by far one of my favorite gyms in the area! Clean, more than enough equipment when its busy, friendly staff, etc. Can't wait to go back.

Source: Google

★ 1

Gym has new equipment but this has got to be the worst staff I've ever encountered at a PF. they're not to be bothered.

Source: Google

★ 5

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★ 5

really enjoy working out at this Planet Fitness location. It’s always clean, the equipment is well taken care of, and I feel comfortable every time I come in. I’m not a bodybuilder or anything—just trying to stay healthy and active—and this place makes it easy to do that at my own pace.

The staff is always friendly and welcoming, and I never feel judged or out of place, which means a lot at my age. I truly appreciate how they keep the place tidy and make sure everyone has what they need. It’s a great environment, and I look forward to my workouts here. Keep up the great work, Planet Fitness! 💪🏼😊

Source: Google

★ 2

I just recently switched my membership from Middletown to springboro, mostly due to the new equipment that they have and the bench press and squat racks. But I'm giving this two stars because I showed up for a Saturday evening workout only to find them closed at 7:00 p.m.. PF this needs to change.

Source: Google

★ 5

I've been to many PFs traveling this one was by far the best. New equipment just about everything you could ask for in a gym. Staff was the best I've seen yet by far!

Source: Google

★ 5

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★ 5

I have been to 100 plus pf locations across multiple regions and this is hands down the absolute best. This needs to be the new “model” for all clubs. It’s going to suck to go back to metro Detroit and have gyms that are only half as good at best.

Source: Google

★ 1

The worst Planet Fitness in Ohio because of the crazy Hours!!

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★ 5

This is the best planet fitness that I’ve ever stepped foot in. It’s an actual gym with squat racks, deadlift platforms, and hammer strength machines. I live closer to other locations, but I will journey out to this location at least once a week.

Source: Google

★ 5

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★ 5

The best location in the area! Plate loaded equipment, BARBELLS, squat racks, deadlift mats, and the Black Card Spa has a bronzer, total light therapy, and cryotherapy. This location has it all! Not to mention, the staff are so friendly. They are always going above and beyond to maintain cleanliness, fix any machines or equipment as soon as possible, or tape off any equipment that they cannot fix themselves. They are very attentive, clean, and personable.
Definitely the best!

Source: Google

★ 1

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★ 5

I travel a lot and have probably been to 50 different planet fitness ones in the last 4 years. This gym has the best machines. And there are free weights!

Source: Google

★ 5

Extremely well laid out, latest equipment and most complete PF in the area. I love it!!!

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★ 5

I'm so glad they put this gym in this location! For starters it's a lot closer to home now and it's definitely the nicest I've been to with the best tanning bed options and equipment

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★ 3

This gym is turning into a teenager daycare at night. These kids are rude and disrespectful to the other members. The staff is so busy talking to their friends they dont care. I had signed up today to tan and when i walked up to the desk the person working was more interested in talking to their friend. Someone else came to help me while the other worker walked off still talking with his buddy

Source: Google

★ 5

This is why I love coming here. This place is clean and the staff are extra ordinary. Great job PF springboro 💪🏽👏🏽👏🏽👏🏽

Source: Google

★ 5

Nothing but awesomeness since I have been with the planet. Each one of the staff has been the best. Today, they seemed to be doing a "deep cleaning," which I've never seen or signs of anywhere else. Thank you for being great

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★ 5

Huge place, quite clean and well managed.

Can get pretty crowded.

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★ 5

Nice

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★ 3

Nice brand new planet fitness. Only downside is they have ZERO fans in the cardio area. They also do not have any airflow in this building. It’s stifling hot in there! If you don’t want to put in the overhead fans then you should have put in equipment with fans so each person can control the airflow during their workout.

Source: Google

★ 5

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★ 5

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★ 5

Great trainer available for FREE! Ask for Kat and she will work with your schedule and so sweet to work with!

Source: Google

★ 5

Have NEVER stepped foot in a gym & I have conquered my anxiety of joining and have been tanning, still building up the courage to workout. Small victories for sure! Super clean & staff and people are always polite & welcoming!

Edit! The fitness trainer Kat has to be the most vibable person, you honestly wouldn’t think she’s a trainer because she is just like one of us! Super bubbly, inspirational, encouraging personality! I haven’t even started my training yet and she’s been such a great pre trainer & helpful educator!

Source: Google

★ 5

I love the gym, and the people. The gym is always clean, and equipment is always in working order. I was diagnosed with a medical concern in 12/24 and decided then I was changing my ways. As of this writing, I am down 22 lbs. I was never one to know a gym really well, how to use all the machines. Katalina Remusat is a great trainer. She worked with me to develop a workout routine based on my needs and periodically checks in on me, and is updating my routine now. If you are hesitant about working out, book an appointment with her on their app, you won't be disappointed.

Source: Google

★ 5

Holy shit this is by far the best planet fitness I have ever been to and I have been to 20+ across the country. Free weights, four squat racks and tons of other stuff I've never seen elsewhere.

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★ 5

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★ 4

Decent place. Lots of room. Plenty of everything.

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★ 5

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★ 5

#144 on my travels.
Planet Fitness crosses the "fitness enthusiast" barrier. PF bought an existing [failing] functiinal fitness facility and re-branded. Happy to see many Plate Machines incorporated into the typical PF floor plan.
The highlight is the "power room"! Deadlifts, barbell bench press etc...

Source: Google

★ 2

This is a brand new gym. I showed up a few weeks ago on a Saturday at 730 am and the gym was not opened. Supposed to open at 6. Today I'm told I can't continue to workout because there is no power. Thanks for ruining my morning. Cancelling this joke of a membership

Source: Google

★ 1

Went in with my wife and daughter. Took our pictures for our profiles and then immediately told us we couldn’t stay because my daughter is under 16 even though we would be watching her and she had things to do to keep her occupied. Really considering canceling my membership.

Source: Google

★ 3

** update** that’s the normal response, contact manager, except no way of contacting the manager is ever given**
Great equipment, but where’s the staff. I haven’t seen anyone is almost an hour. People had to track them down in the club are. Starting to turn into the centerville location already.

Source: Google

★ 5

Has plenty of machines and weight sets. Staff is friendly and willing to help.

Source: Google

★ 1

I've always had a good experience at this Planet Fitness in Springboro since it opened, but today was an exception. When I signed in, this shorter woman with piercings was extremely rude. She told me she was going to demote my Black Card, even though I’ve been paying for it since the place first opened. This was completely unnecessary, since the policy online clearly states that anyone can hold a Black Card with parental permission and a waiver, which I have had all along the only exception of being 18 or older for tanning.

It was incredibly frustrating because I’ve had a positive experience here, and I never expected to face such rude treatment. It’s extremely disappointing, and it’s left me questioning whether I want to continue coming to this location. While the gym itself is nice, the customer service here is terrible. I would much rather go somewhere else where I’m treated with respect and don’t have to deal with unnecessary issues. This experience has been a real letdown.

Source: Google

★ 4

It was overcrowded the day I tried it. Line out the door to check in. They've got some good equipment not normally found in a PF which is the reason for the 4 stars, presumably acquired from the previous gym there that closed. Still a fair share of clueless basic people who don't know gym etiquette, putting their phone on your bench while in use bc they don't want to put it on the floor beside their machine (WT?!) and just walking over and using your bench in the middle of your superset instead of asking if you're using it. Also no dress code, so if you're looking for men w their nipples out, crop tops and sports bras, well go here. Most gyms have a dress code.

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★ 5

I have been to all over PF, but this location got new equipment, which is top level, so I recommend PF should put this equipment in the other location as well

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★ 5

One of the better PF's I've been to. Totally different vibe than other local PF's. Upscale atmosphere and equipment. Only "riff-raff" I noticed were from neighboring PF's.

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★ 4

Nice machines. Showers are much better at Wilmington pike.

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★ 5

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★ 5

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★ 5

Springboro is home to two outstanding fitness facilities: the Coffman YMCA and the newly equipped Planet Fitness. This Planet Fitness location stands out with its open layout, state-of-the-art equipment, and convenient location. While there are other fitness options in Springboro and near DLM, they tend to be smaller, pricier, and sometimes overly political. Planet Fitness offers a welcoming and comprehensive workout environment at an affordable cost, making it a great choice for the community.

Source: Google

★ 5

I have had a membership for a couple years and frequented the Middletown PF. Me and my trainer heard about the new equipment at this Springboro location and had to check it out.

We were greeted by John. He was very friendly, knowledgeable, and excited about the same equipment we were excited to try. He showed us around since it was our first time at that location.

The new deadlift platforms are amazing, I'm excited to come back and use the new racks. I believe every PF should make this change. And this will keep me and my trainer coming back here. The only thing we didn't see that we would have liked was a HEX bar. But this is a step in the right direction.

This was probably my best experience at any planet fitness, especially because of the help and conversations with John. Very much looking forward to coming back to this location and interacting with John and the rest of the staff.

Source: Google

★ 5

So excited to see free weights in a planet fitness! Love everything about this location

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★ 5

Really proud to have this planet fitness in my community and so close to home. They really did an outstanding job with the layout and design of this club. Along with thoughtful amenities with both the specialized equipment and platted weight machines and fitness area. The deadlift platform stations and half racks blew me away when I saw them. Big thank you guys! ❤️

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★ 5

Made my first visit to the Springboro Planet Fitness today. Much bigger than I expected and extremely clean. The equipment was far more vast than I have seen at a PF before. Glad it is 5 minutes away!

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★ 5

My new favorite Planet Fitness!!

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★ 5

Best planet fitness in the whole country ! We travel all over the country with our business and have never seen a Planet Fitness even close to this one. Free weights , Hammer Strength equipment , power racks , dead lift platforms ect, and they say more to come heavier dumbells and additional equipment.

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★ 5

Friendly staff,great equipment, great price,clean, recommended

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★ 5

Very nice, and very large! Plenty of all your fitness necessities for cardio, strength training, and recovery (Black Card VIP area). Thanks John for the tour, your insight was a pleasure! I will be joining for sure!

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★ 5

Brand new Planet Fitness. Looks beautiful with the latest equipment and so much room so many machines. Very airy and some new machines that I haven't seen at other PFs.

it is going to be awesome to come here and only 5 minutes from home

Source: Google