★ 1

I came to this studio for the first time and what an absolute cluster of an experience. So much so that not only will I never be back but I am going out of my way to leave a second negative review. That should tell you all you need to know about this place but I strongly encourage you to keep reading.

While I can acknowledge that I did sign up for this class through a third party app using class pass, and that some things get lost between platforms, the response from this business was truly appalling. Initially, I missed that I would need to rent shoes and while this was annoying, the nominal rental fee was nothing that was going to ruin my day. I paid the fee but with their rental shoes, my feet slipped off my bike multiple times. I am an experienced rider and this has never happen to me prior, so naturally I was concerned for both my safety and the safety of others who may use this bike in the future. I reported this to the instructor and to Kim via text after she reached to ask me how the ride was. I unfortunately was told that most people have their own shoes and that nothing was wrong with either the bike or the shoes after inspection by the studio, which directly contradicts the ClassPass review response which shows that they inspected the bike and repaired it. I have attached screenshots to show the discrepancy.

I followed their policies and rented shoes only to be put in danger because the shoes are clearly not safe for the bike or the bike is in disrepair or both, neither of which were taken seriously by this business. Why would you want to spend your time or money here? Because what I can say confidently is that I never will again. This place is a disgrace to the spin community and a waste of your credits.

Edit: all this business does is blame and gaslight you to make you feel like you’re in the wrong when really it’s their low quality bikes, poor maintenance, rude management, and neglect of their duties as a spin studio to upkeep equipment.

Source: Google

★ 5

I had a great experience here! The instructor was super motivating and kept me engaged the entire ride! I walked out feeling confident and ready to take on my day! The facility is absolutely stunning with showers in case you have to run somewhere shortly after. I will definitely be back!

Source: Google

★ 5

The experience was amazing. I went for my second cycling class ever in my life and loved it! Kim was the best and made it a super comfortable environment and motivated me to try my hardest. I’ll definitely be going back!

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★ 5

Such a great community and always a great workout!

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★ 5

absolutely love coming to ridetribe! i’ve only been 7 times but i miss this place every time i’m not there! truly has become my second home! the workouts are incredible and you’re able to go at your own pace! they make you feel like family here.

Source: Google

★ 5

I have recently started going and I’m obsessed!! I came at a time they were switching names and it was a little change but the staff worked through it in a nice timely manner. the workout is so intense and the instructions make it soo fun, the 45 minutes go by so fast. The first time I went the front desk and staff were so welcoming and so friendly, I changed from once a week to twice a week❤️ I definitely recommend

Source: Google

★ 4

First class today. Empower. Absolutely great instructor and ride, but the place was ridiculously cold. Icy af. I mean, I should have been alarmed when I saw a lady warming up on her bike in a turtle neck and jacket. Say what? During the class, as I was riding, I was sweating and chilling off at the same time. And my fingers never really warmed up. My body was confused, lol. Don't think I will be returning based on the ridiculously low ambient temperature. Made it hard to enjoy the ride. I ride at Cyclebar in south Florida where "24hr AC on" is the rule of the land, and I have never experienced frigid temps like this. No bueno.

Source: Google

★ 5

I wasn't expecting a life-changing experience when I took my employer up on a free class at CycleBar. But, much like what they say about true love, I found it when I wasn't looking for it. My CycleBar journey began at the Easton location. When it closed down and its staff merged with Polaris, I felt some severe misgivings. I shouldn't have worried. The blended staff are an amazing team and they bring me to why I am writing this five-star review. The Polaris location is more than just a place to get a good workout. It is a community of support. It begins as soon as you walk in the door and are greeted by warm "Hello"s. It continues with the class itself as the instructors push you (in a friendly way with humor, never overbearing) to push yourself. And the classes are bookended by hanging out with the instructors and other riders in a welcoming environment. Look around a typical class and you will not see only chiseled influencer-types and dude-bros. There are body types and personalities from all over the spectrum. Some days it is a struggle to get into my car and drive to class. Yet once I experience a CycleBar class, I can't wait to do it all again.

Source: Google

★ 5

Great workout, had 3 instructors so far, Chloe, McKenna, and Amory, all very motivating. Front room staff has been helpful getting me started. Welcoming atmosphere full of smiles.

Source: Google

★ 1

I've been going to cycle bar for 2 months now . I would say the classes are Great . The instructor I've been working with is very nice , helpful and she does her best to be creative in her classes but if I can give a 0 review on the pay policy I would .
I've never complained that much when it comes to a pay policy . During my 1st month at cyclebar , I traveled and injured myself. I have bruises and blood clots showing . I sent cyclebar the photos and asked them if they can cancel my subscription as I was in deep pain . They didn't cancel anything or care . They charged me 89$ for a full month although I expressed medical concerns . They wanted a note from my doctor at the time and I wasn't able to seek immediate treatment because there weren't any vacancies at the time and it wasn't urgent . They expressed 0 understanding. I proceeded and said to myself okay that's my final month I'll do as much as I can even I had to leave 2 classes around 10 15mins earlier due to my knee pain .
When I canceled my subscription, for some reason the updated payment didn't show on my card . Surprisingly I received an email having 25$!!! Marked as a late fee !!! I was so confused because they were supposed to have my credit card on file and I'm never late on payments!! I contacted the manager and she waived it . She mentioned that they took the card from the file . How come you remove clients cards that were supposed to be on autopay and you charge a late fee ????
TODAY !! I received an automated email that they charged me 25$ for a no show attendance fee although I sent a voicemail and an email expressing concern that I'm not able to cancel from my app and that was 24 hours in advance . I'm terribly disappointed by this place . They can't wait to charge you on every single detail if done wrong or something happens . 0 understanding and it's very evident that all what matters is their Pay policy . It's not flexible at all . And many people complained about it including myself . After I sent an email i see a refund coming . But that doesn't matter anymore . My morale dropped .

I will never go back to cyclebar although I still have 2 rides available but I'm not motivated anymore . Terrible experience especially when I feel like all what matters is the money policy.

Source: Google

★ 5

I just got my membership! So excited to keep going!

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★ 5

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★ 5

I have been coming here since 2021 and have loved it! After trying a handful of other studios around Columbus and even some community centers with classes, CycleBar has always been my favorite! The playlists, class types, and instructors are what really make it shine. I’ve also seen a lot more progress, especially with the upper body workouts the classes give. Thanks always, CB Polaris!

Source: Google

★ 5

The BEST instructors ! So inspiring and a great workout all in one ! The best quick cardio boost and tough workout ! Recommend 1000% !!

Source: Google

★ 5

I had a fantastic experience at CycleBar! McKenna was a great instructor, making the class incredibly fun and engaging. I enjoyed every minute of the ride! The staff were also extremely helpful in getting me set up with my bike, ensuring everything was just right. I can’t wait to come back for more classes!

Source: Google

★ 5

I’ve been attending Cyclebar Polaris for 6 months now. I went from being someone who hated working out to someone who LOVES and misses this place whenever I can’t come. All the instructors and staff are welcoming, kind and friendly. Each class is so unique and these 45 minutes will leave you feeling strong, energized and empowered for the rest of the day. Can’t recommend it enough 🤍

Source: Google

★ 5

FABULOUS! Great energy and a very welcoming setting for all skill levels. Highly recommend!

Kim and Chloe are great.

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★ 5

I came in from out of town and they made me feel so welcomed! They helped me with setting my bike and encouraged me to come back again. Chloe was FANTASTIC and her music taste was great. It was a great way to start my morning!

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★ 5

Such a nice studio!! Awesome class and instructor!!

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★ 5

Great ride

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★ 5

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★ 2

Cyclebar Polaris used to be a go to for me but when the locations merged things got a bit odd.

They lost my payment information, told me my card was declining, and threatened collections. My payments then jumped up $20 a month, and I had to reach out to have that corrected.

I get they were switching systems and that likely caused it. But the energy in the space became prickly and uncomfortable. I no longer felt welcome.

I’m still waiting on the 9 free classes that were included in the promotion from signing up on Black Friday. I was told they could only be applied to my account after I ended my membership. I was suspicious it wouldn’t come to fruition. Here we are.

Source: Google

★ 5

Loved my ride with McKenna! Great vibes and they offer great deals for OSU students!!

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★ 5

Had so much fun at my 9:30 class with McKenna! The vibes were great & they offered great deals for college students!

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★ 5

So clean and so great. I love this franchise and especially Polaris location. Highly recommend!!

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★ 5

I’ve been attending cycling classes at Cyclebar Westerville for the past couple of months, and I couldn’t be happier with my experience! The fun music and positive atmosphere make every class enjoyable and motivating. The instructors are incredibly personable, friendly, and always know how to push you to do your best.

I get a fantastic workout every time I go, and it’s been a key part of achieving my fitness goals. The facility is always clean and well-maintained, and its convenient location makes it easy to fit into my schedule. If you’re looking for a great place to get fit and have fun, I highly recommend Cyclebar Westerville!

Source: Google

★ 5

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★ 5

Cyclebar is awesome! Always a fun time with great people.

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★ 5

The best experience ever!

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★ 5

I am in from out of state and wanted to continue my CycleBar routine. Polaris studio gave me a warm welcome, the Empower Class by Amory was fabulous, and they had those ponytail holders I always walk out and forget! I will be back! Thanks to all the staff for providing such a great experience.

Source: Google

★ 5

I love the class very inspiring and moving

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★ 5

Great first experience

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★ 5

I just went to my first class at cycle bar polaris! It was so fun and I felt so welcomed by the staff! McKenna was my instructor, she had so many positive comments throughout the ride! I can’t wait to take more of her classes. Chloe the manager was so friendly and made me feel less nervous. The cool towel at the end was so relaxing. I can’t wait to come back tomorrow!!!

Source: Google

★ 5

I had a blast at CycleBar, Polaris location! Chloe was super helpful with getting me scheduled and helping me navigate when I got there. The facility is so cool and futuristic! My class was lead by Kim and Amory and they were so upbeat and positive, they made the experience so much fun! I enjoyed the playlist and how they encouraged the riders to push through! I would recommend trying them out! You will have the time of your life!

Source: Google

★ 5

The absolute best studio ever!! The most positive instructors and even better people. Love this place and the staff even more!! Would recommend to anybody!

Source: Google

★ 5

I had a great experience with the staff, the ride itself and the facility overall. Everyone was very welcoming and the environment was positive!

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★ 5

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★ 5

My first free class with my plus 1 was incredible. Everyone was so friendly and welcoming! We had so much fun in the class itself but the instructor, Josh, was the best part!! Highly recommend.

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★ 5

the instructors do a great job of making sure it stays so much fun even while leading a hard work out!

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★ 5

Great atmosphere, very fun and upbeat instructors who encourage you the entire ride!

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★ 5

So fun!! Everyone is so friendly and helpful!

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★ 5

Was a great experience would highly recommend!!

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★ 5

So much fun!! Awesome first ride :)

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★ 5

Fantastic first ride!

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★ 5

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★ 5

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★ 5

CycleBar provided a fun, fast-paced workout where I truly felt challenged both physically and mentally! I’m 6 month post partum and feel proud of what I accomplished! The instructors choose fun music and cue you to work within a certain range so that it’s not a one size fits all approach. :)

Source: Google

★ 5

Great facility with all the necessary equipment for my initial ride. Helpful & friendly staff.

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★ 5

Came in for my first ride free and left feeling so great! Everyone was so welcoming and I couldn’t have asked for a better experience! Chloe at the front desk was so helpful and kind and McKenna was an amazing instructor.. definitely will be back!

Source: Google

★ 5

They are all so friendly! I had a great first time I sat next to someone that was helping me and encouraging me the whole time! Definitely coming back

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★ 5

The staff is so sweet! Always a blast!

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★ 5

I love CycleBar! Mckenna was an awesome and motivated instructor!

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★ 5

McKenna was the best instructor!! And Chloe was the best with signing up for a membership.

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★ 5

what an amazing class! great vibes and music taste is 10/10. great experience overall!

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★ 5

First ride was so awesome!! I bought a membership!

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★ 5

LOVE IT!!

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★ 5

Fantastic studio! Very welcoming staff and a great workout! Highly recommend joining the CycleBar Family!!

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★ 5

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★ 5

Was invited to take a class here and absolutely LOVED it! Chloe was amazing and cheered everyone on in this class. Would definitely recommend!

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★ 5

Was invited to take a class here, so I decided to bring my friend with me. We had instructor Chloe, and ahe gave us the absolute best experience! Loved it would definitely recommend😊

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★ 5

The Cyclebar Team at Polaris is the best! Always fun and plenty of classes. Awesome energy.

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★ 5

CycleBar is one of my favorite parts of the day! All of the staff are AMAZING and make it a point to ensure you feel welcomed and appreciated. I have never had a negative experience or taken a class that I didn’t enjoy. No matter skill level or physical ability, it is a workout for everyone and you feel so accomplished when you walk out of the studio doors. When they say it’s a party on a bike, they mean it. If you haven’t experienced it you are missing out!

Source: Google

★ 5

What more can I say about Cyclebar? It’s a place where people of all abilities, ages, shapes and sizes work together in a collaborative community. It’s more than a gym - it’s a family. And yes, I realize that sounds super cheesy, but it’s true! The Polaris studio features a strong group of instructors and super helpful front desk staff. I know that starting a new workout routine can be scary/intimidating, but I can promise you that it’s worth it!

Source: Google

★ 5

You’ll be hard pressed to find a workout more fun than CycleBar! Instructors are amazing and encouraging, facility is clean and cute, and the community is nothing but supportive!

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★ 5

I loved riding with Kim ! She made the environment such a fun and welcoming place to be. Kim pushes me to high limits on the bike during class. Cyclebar is such a fun place to be and I loved having kim as my instructor.

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★ 5

The CycleBar located at Polaris is amazing. The facility is spacious, clean, and has easy parking. I really enjoy the Friday Xpress Class with instructor Kim. She is high energy and will guide you throughout the class with positive affirmations and encouragement. I feel empowered, uplifted, and grateful after attending. Highly recommend anyone who is interested in trying something new and fun 🤩

Source: Google

★ 5

I’ve been coming to cyclebar almost since the start. I’ve seen so many managers come and go.. I’ve almost quit more times than I can count. But the energy and atmosphere of the studio since Kim took over as general manager has been unmatched. I’ve been re-energized to go and keep my membership. Thank you for having such wonderful staff❤️

Source: Google

★ 1

My friend once gave them my number years ago and they will literally not stop contacting me. I have asked them to stop multiple times and to delete my contact information out of their system and they have yet to do so.

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★ 5

I can't describe how amazing this facility is through text. What started out as just a free ride has turned into unlimited rides a month and going three times a week. The staff here is so welcoming and helpful no matter what you need. You could ask them to help set up your bike or clip you in a million times and without any hesitation or complaint they will. The trainers are motivating and help you realize how far you can push yourself. This is truly a judgement free place. No matter how stressful my day is, when I leave here I feel amazing and like I can take on the world. I recommend this place to anyone not only for a great full body workout but also to meet some great people that bring the best out in you. I am thankful for everyone here, and helping me find a better me!

Source: Google

★ 5

Great place to spin! The instructors are friendly, welcoming, and also challenge you to be the best person you can be both physically and emotionally.

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★ 4

Everyone here was super nice. Loved the vibe. The place was super clean. Loved the music. Loved the welcoming judge free atmosphere. Only reason for the 4 stars is because the seats were so uncomfortable that my butt hurt for 4 days after literally.

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★ 3

Pros: I always really enjoy coming to CycleBar to get a great workout! The instructors are encouraging and you make a lot of new friends in the process. Staff is friendly and it is always clean!

Some cons: I don't feel like there is enough classes for after work time especially for how much is charged monthly. The locker area is very small and gets cramped after a class. You often have to wait for someone to finish with their locker before you get to yours. Classes are inconsistent and sometimes I feel like they are too difficult depending on the instructor. Definitely could use some more intro classes or beginner friendly classes. Lastly, my stats are always inconsistent depending on which bike I'm riding. My RPM varies a ton depending on which one I choose

Source: Google

★ 5

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★ 5

The best … trainers are amazing, class is so full of positive vibes and energy. All employees who work here are so polite and helpful. They always go beyond to help you to cancel rebook your classes. Love all the sessions.

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★ 5

There’s no better way to commit to your fitness, get your cardio on and staying strong than a CycleBar class. I can’t say enough nice things about the professional and motivating staff and instructors. It really does feel like a supportive CycleBar family!

Source: Google

★ 1

There's few good instructors left at this point (Amory). I used to go just for her classes (Amanda too, but she's not on the schedule anymore) but the equipment constantly being broken finally made me cancel. I can't tell you how many times my computer died during class, something wasn't working and I had to switch bikes, etc. The most concerning was when a woman's pedal busted clean off while she was out of saddle, and she sprained her ankle. The amenities in the bathroom and shower room aren't ever stocked either. For the price, I'd expect things to be kept up a lot better. The billing was a constant issue as well - they'd tell you one thing and then another price would show up on your bill. Amory is great and has awesome playlists, but I can't justify going just for her classes. She should open her own cycle place. They also ask people to give them 5 star reviews for a prize, so take a lot of these reviews with a grain of salt.

Source: Google

★ 5

By far the best location in Columbus! Clean, welcoming, inclusive, and a phenomenal workout.

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★ 1

Worn out equipment. Bikes jammed so close together that the people riding next to you splash sweat. Inconvenient class times. One good instructor (Amory) and a bunch of terrible ones. The "community room" is so small that there isn't room to change your shoes after class. Not to mention they lure you in with a promotion and make it tough to cancel. I've tried twice to like this place because I like spinning, but it's actually miserable. I won't be going back in to use my membership. Just waiting for it to expire.

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★ 5

Absolutely love this place! One of the best decisions I've ever made was going here. It's not only a great way to stay in shape, it's mentally great too. The instructions are amazing! Seth is the best! He's the best way to start my weekends every Friday!

Source: Google

★ 5

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★ 5

CycleBar has been the best experience! I have struggled to find any motivation to exercise for years, but since I tried cyclebar for the first time, I can’t wait for the next ride. Definitely give it a try!

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★ 5

An experience that you won’t be able to find anywhere else! The instructors are outstanding and are very much willing to help each individual where needed. 10/10 would recommend to all, come try it out and see for yourself!

Source: Google

★ 5

CycleBar has truly changed my life. I joined looking for a workout I could commit to, since I had a hard time attending the gym consistently. Through CycleBar I’ve found the most supportive community who pushes me to work harder everyday and motivates me to reach my goals. Everyone there feels like family to me and have made me fall in love with exercise again. I’ve been a member for over a year now and I can’t imagine doing anything else for my cardio workout!

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★ 5

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★ 5

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★ 5

I loved my ride with Corie Loomis! I felt inspired and challenged yet comfortable to go at my own pace when I needed it. I definitely recommend her class

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★ 5

First cyclebar ride was a challenge!! Definitely different compared to conventional cycling! Jennifer the instructor did a great job!!

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★ 5

I am absolutely loving my rides with Jennifer and Seth at CycleBar! They keep each ride fun, motivating, and are quick to celebrate every victory!

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★ 5

Cyclebar is my 45 minute me time away from the grind of daily life. Fun music, inspirational instructors, like Lindsay Farland and the opportunity to move is always a welcome part of my week. My current favorite class is foundations.

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★ 5

This was the best CycleBar class I’ve been to! Alyssa was was encouraging and her class was so fun. The music was the best and so easy to ride to. Kim is a great saleswomen. Give them all raises

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★ 5

Alyssa is the best ever. Great and energetic teacher. Kim sold us on the Black Friday deal. AMAZING staff.

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★ 5

CycleBar Polaris is my favorite… I’ve been riding here for over 2 years! Even when I am having a bad day, I leave the studio in a good mood (thanks to people like Amanda and the rest of the staff!). I cannot recommend it enough!!

Source: Google

★ 5

If you are thinking of trying out CycleBar Polaris….go for it! I was nervous to try it as I was completely new to cycling...but I am so glad I did! The classes are amazing and have the best music, the staff are so welcoming, and they will encourage and help you to reach your goals. I took a class with Jennifer today and I left feeling stronger both mentally and physically. Do this for you-you will not regret it! ❤️

Source: Google

★ 5

So much fun! I had been looking for awhile to find a a good type of workout. CycleBar had helped me lose weight and tone up. I used to hide in the back of class, but on my 3rd class, Amanda pushed me to the front row and that’s where I am every class. All the instructions are so fun! I take the most classes with Amanda and Alyssa!

Source: Google

★ 5

Ever since I started going here, it’s been an amazing experience. Every time I go I feel motivated and get a great workout. Highly recommend taking a class with Amanda, she’s amazing!!

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★ 5

been going here for a little over a year, and it is truly life changing! Amanda is the BEST instructor, and pushes you to your full potential! highly recommend taking a class with her :)

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★ 5

Me and my lacrosse team went here as a team bonding/conditioning event. We had the best time. The class was super fun, the music was great, the instructor was amazing, and overall it was a great workout/experience!

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★ 5

I’ve had 2 classes so far & the whole team has made it so fun & easy! Shoutout Kim, Seth, & Jennifer Y!

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★ 5

I just signed up! I love the instructors and it’s such a great way for me to get super active without feeling like working out. 10/10 recommend

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★ 5

I want to thank CYCYLEBAR for some amazing next level cycle training. My 200 mile Pelotonia ride this year was almost easy compared to the previous years. You can bet I will continue training with you all, and can't wait to see even more results! Thanks!

Source: Google

★ 5

Best cycling classes I’ve ever taken!!! Love this place!!!

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★ 5

15/10 recommend trying Cyclebar. The atmosphere is SO MOTIVATING! The instructor is encouraging, the music is great, and the class lighting is so cool. The staff is super friendly. I tried my 1st class while visiting from out of town and immediately bought a class package to try for the remainder of my trip. You won't regret it!

Source: Google

★ 5

This place is so motivating! Such a good start to my morning and the staff is so welcoming!

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★ 5

Super motivating and supportive staff! Nice way to start your day and a great workout. Highly recommend.

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★ 5

I had so much fun at CB polaris! Such a welcoming environment and great staff :) Abby B. was amazinggggg, will definitely come back!

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★ 5

Best ride of my life. Josie is the best. Would recommend to everyone

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★ 5

CycleBar Polaris is a great community to be apart of! If you are looking for a place with great community and a great atmosphere look no further. Amazing instructors, management and members. 😊

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★ 5

Wow such a great class! Josie, Abby, and Michaela were amazing! Great instructor, great management, and such a clean studio! Will definitely be back again!

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★ 5

Kim was amazing for my first ever ride! Highly recommend!

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★ 5

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★ 5

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★ 5

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★ 5

Best place ever! Taking classes here has seriously changed my life, such a positive and healthy environment!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very empowering and enjoyable! The time flew by and the staff is incredibly kind

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★ 5

So much fun and a great way to get motivated!

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★ 5

I just recently moved here from Boston. I was looking for a studio and before I could reach out to them CycleBar Polaris reached out to invite me for a free class.

The setup of the room was great, the instruction from the instructor was on point and the stat tracking was an added bonus.

The bike was sturdy & comfortable. And most importantly Abby and everyone there made me feel very comfortable!

Thanks again!

Source: Google

★ 5

Great place to go for a workout and I hope everyone gets the chance to go and see for themselves!!

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★ 5

Great class! Supportive staff with great energy and a killer workout.

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★ 1

While the place is nice this establishment is horrible when trying to cancel ur subscription to them. I’ve been trying to since March and they keep charging me . I’ve gotten my bank and BBB involved and their management is ghosting me now regarding cancelling my account. I even filled out their form and emailed it to them but nope . Stayyyyyyy away unless u plan on being there forever

Source: Google

★ 5

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★ 5

Love this place!

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★ 5

Seth & Emily ran the show tonight at my friend's birthday party ride! It was so much fun that I forgot I was working out!

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★ 5

I love cyclebar and all the instructors!! It is so motivating and is such a good work out!!

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★ 5

I love cyclebar and all of the instructors. It pushes me to do my best and it’s really fun. They always have the best songs!

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★ 5

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★ 5

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★ 5

I love working out here!!! The staff is friendly and helpful. The classes are so fun and the instructors are all so great and encouraging!

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★ 5

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★ 5

I have taken a few classes at cycle bar - polaris. Both Lauren and Josie are amazing and make every experience so fun. Even on my first visit they were both so welcoming and helpful. All instructors at cycle bar are great and you can never go wrong. I love my experience every time!

Source: Google

★ 5

Alyssa is the best! I had such a great experience with her today! Everyone should consider signing up for some of her rides!

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★ 5

Alyssa Torres is amazing!! The absolute best cyclebar instructor! I did not think I could get through that 45 minute workout, but she helped push me through! This experience was super fun and a great/ intense workout! She is so motivational and I would love to take more of her classes! Please if you are new and looking for an instructor, she is without a doubt the best!

Source: Google

★ 5

Alyssa was the best! Support supportive and welcoming. Easy for first time riders to follow and felt great after the workout!!

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★ 5

This was an amazing experience! Such a fun environment, definitely reccomend!

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★ 5

Had an amazing ride with Kim & Seth! Love the environment and can’t wait to go back!

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★ 4

I have been working out at Cyclebar for the last three years and I love it. Great energy, fun classes, and good customer service. The best part though is Amory Flory as an instructor- she is BY FAR the best instructor PERIOD.

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★ 5

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★ 5

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★ 5

Excelente sala, bicicletas perfectas, tecnología y mucha amabilidad

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★ 5

Love this place! My first class was with Ana and she’s amazing! She got me hooked! Would recommend to everyone!

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★ 5

Ana at Polaris was so sweet! I felt very supported and welcomed by her. I also enjoyed the new connect class. It was great to push myself while still going at my own pace. Josh dual taught with Ana and he was so much fun. It was a great class!

Source: Google

★ 5

Great instructors, and I really appreciate that currently the last row has social distancing with a bike between riders. I really like JP and Amory’s approaches to class. Playlists are always great and the themed rides are especially fun. Also big shoutout to the manager Abbey! She helped me take advantage of a great promo and has always been very responsive.

Source: Google

★ 5

This such a welcoming and supportive place to workout. Everyone is here to encourage you to do your best. It’s such a great workout and really gets you in shape. Your first ride is free so come ride!!

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★ 5

Best place ever!

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★ 5

I absolutely love the community here at CycleBar. Everyone is so welcoming. You always feel better when you leave! It is a great and quick way to get your workout in daily.

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★ 5

Amazing instructors that keep you motivated and empowered!

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★ 5

So thankful for CycleBar Polaris! They truly celebrate milestones in the best way and know how to uplift and challenge someone!!

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★ 5

I love it here! It feels like a big family. I started just over a month ago & everyone has been so welcoming. They push you to your absolute limits in the BEST way!

Source: Google

★ 5

100% recommend joining cyclebar. It’s so worth the money for the membership and an absolutely amazing workout. I tore my patellar tendon and was able to cycle up until my surgery almost pain free! Cycling before surgery made my recovery so smooth and I was able to come back and build my way towards the top of the leader board (which I’m still working on)! I love all of the instructors and Abby the GM is very welcoming and so sweet! If you have any type of back or knee injury this is the perfect place for a blend of cardio and strength with no pain!

Source: Google

★ 5

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★ 5

I love the classes and instructors here! They are so inclusive and upbeat! Great community and feel challenged in the workouts.

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★ 5

Great class! Staff was super kind and created a fun environment, went for an early morning class and they were ready and eager to go!

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★ 1

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★ 5

Love this place! Everyone is so positive and encouraging! Especially the manager she is the best! What a workout!

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★ 5

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★ 5

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★ 5

CycleBar is the BEST!!! Love the classes and the staff!

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★ 5

Amazing!!

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★ 5

I love the instructors and community that is cyclebar polaris! Everybody is so supportive and truly want to see you succeed and grow!

Source: Google

★ 5

Do you want to challenge your cardio experience??? Don't just talk about it, show up and give it a try!!!
Highest amount of calories burned and sweat dripping from my classes with Amanda.😁🚴‍♀️
Her music, her drive, her coaching , her confidence building, she may have a devious laugh when she know's she is pushing you to achieve goals...those goals that you never think you can do BUT she knows your strength. The reminders throughout the ride to help you do everything right and not hurt yourself. The true teacher in her coming out during the entire class whether you are new or old, you never have to guess if you are doing it right. She will assure your are getting the BEST experience!!

Never hesitate to tell her your favorite song, she will add it to the ride!!

See you at the next class with Amanda if you are truly wanting an ahhhhhmazing cardio experience!

Source: Google

★ 5

Cyclebar Polaris is the only gym / workout I’ve found that I absolutely love and look forward to coming to!! Josie Iorio has been a wonderful instructor who makes sure the environment in the studio is welcoming and comfortable for each rider. To anyone looking for a fun upbeat full body workout, cyclebar is for you!! P.s. your first ride is free and I highly recommend attending a class with Josie :)

Source: Google

★ 5

I have been a member of CycleBar Polaris since day 1! Love the whole experience of exercising in perfect sync to great music! Amory’s throwback jams are my favorite!

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★ 5

I cannot say enough about how much I love this place! I literally revolve my entire week around getting to go to Amory & Amanda's evening classes. I work full time at home AND I'm watching my sweet baby and I am burnt out big time. This is my 45 minutes I get to myself to keep my mind sharp and I leave completely empowered and strong...oh, and it got the last of that stubborn baby weight off too ;)

Source: Google

★ 5

I just moved to the columbus area and fell in love with cyclebar ! always a positive atmosphere and amazing workout!

Source: Google

★ 5

I love Cyclebar! When I moved here in January I didn’t know anyone in the area and I needed to get back into a workout routine I enjoyed. All of the staff and instructors are so helpful and push you to be better each day. Cyclebar has made me feel at home here in Columbus and I’d recommend it to anyone!

Source: Google

★ 5

The Cyclebar off Worthington Rd provides a great workout experience, especially if you want to give your knees a break from running. I have taken most of my classes from Amory, who is an excellent instructor. She makes classes exciting, has a great vibe and helps people forget just how hard they are working during the class, because they are having so much fun. Would recommend this place to anyone looking for more variety regarding cardio workouts.

Source: Google

★ 5

I love everything about cyclebar and have never had a bad experience! One of my favorite instructors is Josie! She is so friendly and I love talking to her after classes! She also always has a good playlist and a fun ride!

Source: Google

★ 5

I have recently fallen in love with CycleBar workouts, and it’s mainly due to Lexi. Her song choices always hit the spot, and her energy is so motivating. She seems to be able to get more out of me than I think is possible sometimes. I will continue to come to CycleBar, specifically Lexi’s classes because she’s a beast!

Source: Google

★ 5

As a cyclist its been a great way for me to improve on my cardio. The staff does a fantastic job on welcoming everyone that enters the door. Always helpful, polite and courteous. I've enoyed spinning in all the instructor's classes. Again fantastic job on their efforts to put together routines and a music playlist. It's 45 minutes of fun and fitness at professional level.

Source: Google

★ 5

Had a great experience taking my first cycle class at Cyclebar Polaris. Everyone was friendly and welcoming. Really liked the atmosphere during my class.

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★ 5

I have been attending Cyclebar for a little over a year now and have had nothing but great experiences. This is my favorite way to get cardio in because I can't push myself. I have tried to cycle at the gym and at home but nothing matches the experience you get at cyclebar. All of the instructors are incredible, you can't go wrong with any of them. I have had a few issues with billing but they fixed it immediately, pain and hassle free! They are all amazing!

Source: Google

★ 4

my first time there, overall really friendly staff and we super encouraging during my time

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★ 5

Very much enjoy taking classes at Cyclebar Polaris! In particular I love taking Kelly's classes - the playlists, workouts, and themed rides are great. The staff is always very kind and helpful for inexperienced riders as well.

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★ 5

I love cyclebar with all my heart! It’s a place I can feel like my best self and leave all of life’s stressors out the door. One of the big reasons this studio feels like home is because of the wonderful cycle stars. One of my favorite cycle stars is Abby B, she pushes me to my fullest potential and motivates me to keep improving. I highly recommend taking a class with her! Her energy lights up any room she walks into.

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★ 5

LOVE CycleBar Polaris it’s such a fun workout! Everyone here is super nice and I definitely recommend taking Natalie, Abby B, and Josie’s classes :))

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★ 5

I love cyclebar and the workout! I have been to Josie, Katie, and Amanda's classes and the music is so upbeat in all classes. The workout is always amazing and I look forward to working out and going to classes :)

Source: Google

★ 5

CycleBar polaris is the absolute best!! Everyone here is so inviting especially Anna and Josie! These rides are the highlight of my week every week!! Definitely purchase the unlimited package because you’ll want to come as much as possible after your first ride!!! So addicting!!!

Source: Google

★ 5

There is no workout that compares to Cyclebar. This studio is amazing. Everyone is so friendly and helpful. All of the instructors are fabulous but Amanda is by far my favorite. She always has the best inspirational thoughts to remind you why you are there. All while giving you a kick butt workout.

Source: Google

★ 1

Extremely disappointed with Cyclebar Polaris. I have been going to Cyclebar Polaris for 3 years. Months ago I found out I was pregnant and I have been very sick. I haven’t been able to go to Cyclebar since. I called to cancel my membership and they told me I still needed to pay for 2 more months (even though I can’t even ride.) I didn’t say anything and paid the $200 that I owed. Then I just got another charge for a total of $300. I called and the lady proceeded to tell me that I didn’t come in to physically sign a paper so they were going to continue to charge me. I went in immediately to sign the paper and asked if she could refund me at least the last $100 that they charged me. Because at this point I have been paying for 3 months of Cyclebar yet I physically can’t even ride (and they are well aware of that.) The lady was extremely rude, disrespectful and said she didn’t care at all. I even sent in a separate email explaining everything and never heard back. It is very upsetting to be treated so badly when I have been a loyal member of Cyclebar for 3 years. I do not recommend, they only care about taking your money and not about you personally.

Source: Google

★ 5

I always look forward to my Cyclebar Polaris classes after work. From the nostalgic Disney Channel stars ride, to the 80s, to Eminem - the instructors make this workout challenging but rewarding. They truly know what they’re doing and are so helpful with learning the correct techniques.

Source: Google

★ 5

Cyclebar Polaris is one of my favorite workouts ever!! All of the instructors bring such fun and exciting energy to each class. Would highly recommend Josie's classes especially, but you really can't go wrong with anyone. Plus you definitely get your sweat on!!

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★ 5

I absolutely love it here! One of my favorite workouts I do every week and my instructor, Amanda is the best! You get to cycle to different music and can even request songs to be played during the class. For anyone who is looking for a fun workout, come to Cyclebar!

Source: Google

★ 5

My daughter and I joined a month ago, and we are loving our workouts! Neither of us had been to a spin class before, and I was so nervous walking in for the first time. I'm so glad that I went! Everyone has been so friendly and welcoming.

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★ 5

friendly staff, great workout environment

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★ 5

I starting going in January and i was very nervous because I didnt know what I was doing. Luckily Cbx Katie showed me how to ride. You could tell her passion for riding is unparalleled. Her energy and enthusiasm is terrific and felt genuine. 10/10

Source: Google

★ 5

My favorite place! I love the energy at this studio, the workout, and the staff!

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★ 5

I LOVE it at CycleBar Polaris!!! Everyone is so kind and helpful. My first ride I was extremely nervous because I had never indoor cycled before, but the more I cycle, the more I love it! The classes are so fun and motivational. I definitely recommend CycleBar!

Source: Google

★ 5

Cyclebar Polaris has truly enhanced my life. Not only is it an incredible workout, but the close family like atmosphere has fostered so many true friendships for me that I will carry outside this studio. It is a fun sweaty escape and something I truly look forward to in my week.

Source: Google

★ 5

Cyclebar is amazing! They make their place such a family like setting and I highly recommend joining!

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★ 5

CycleBar Polaris has such a friendly environment. I immediately felt like I was a part of the family after my first ride!

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★ 5

The CycleStar Abby Butler is AMAZING! In her 3rd class as an instructor she gave the best energy and it was one of the best classes I've ever taken. She is also the sweetest person ever!

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★ 5

I've been going to cyclebar for years. I have tried other cycling studios around the city but I always end up coming back here for the experience. Its the best! The workout is hard yet fun and the atmosphere makes you feel like you want to come back! Highly recommend!

Source: Google

★ 5

I’ve only been apart of the Cyclebar family for a little over three weeks, and everyone is so sweet! I love that the classes play diverse music because, it displays inclusivity. Also, Nathan is an amazing instructor! He’s so positive, and he provides great motivation during class, just a great guy!

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★ 5

cycling is the best full-body workout i’ve ever experienced! if you haven’t tried it yet, you must. i’ve made so many friends by joining cyclebar. if you’re looking for a friendly fitness community plus a killer workout, you belong here!

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★ 5

I absolutely love CycleBar!!! I have been riding with the Polaris location for a little over a year now. The community that CycleBar embodies is really uplifting and encouraging. The instructors are super relatable, which makes working out so much fun!

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★ 5

Purchased a 10 pack of rides over the winter to stay in cycling shape. Great instructors and an intense workout!

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★ 1

I've gone to Cyclebar in the past and decided to become a member again when I saw a promo code that offered an unlimited membership costing only a dollar for the first month and $99 for the second.

The first issue I had was with their app. It was very hard to use almost like it wasn't seeing my membership and it was getting my primary location messed up. I have only gone to the Easton location and that is also how I signed up for my membership yet, it kept telling me to go to Westerville/Polaris and it also wasn't showing the correct amount of rides I should of had. I had contacted them about this but they said everything was fine and to just use the app.

When I went to my first class there was no mention of safety precautions for COVID-19. No one was spaced out and no one had masks on. I felt a little weird about this but later found out they have a certain way to filter the air inside. I don't feel super comfortable with this and had already decided I wouldn't be keeping my membership. This had ended up being the last time I went.

When the second month rolled around I was charged the full amount instead of $99.00. I called the Easton location to dispute this and they said they couldn't see my account because I was a member at the Westerville/Polaris location. When I called them, they told me the same thing and that I needed to call Easton... then contacted me again saying they were wrong and it looked like I had two accounts.

Amongst the confusion, I received a VM from the Westerville/Polaris location saying they would just take the overcharged amount off of my next bill... I hadn't agreed to keep my membership. So when I called to cancel my subscription, I was asked, "have you filled out a form?" I said no and they told me I had to actually go in to cancel my membership in person and that it had to be the Westerville/Polaris location in which I have never even been to and is NOT convenient for me.

I am extremely frustrated and unimpressed.

Source: Google