★ 5

Great experience, staff are helpful and kind.

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★ 5

Nice wall climbing facility.

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★ 5

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★ 5

I first saw photos of Jarad's guided climbing experiences years ago, and was so excited to join him on a trip recently in Joshua Tree National Park.

I've known Jarad Stiles since we attended high school near Lake Tahoe together. I was so impressed to see him turn his life long passion for climbing and exploration into an outlet for others to share in those outdoor experiences. Jarad has a gift for bringing people together, which has been a characteristic of his since we were younger, but it is remarkably demonstrated while guiding newcomers to the world of rock climbing.

Myself and the others in our guide group were made to feel safe, confident, and stoked regardless of our previous experience or fitness level. He was very knowledgeable about the area we explored and encouraged us to take on different routes that would be the perfect level of challenge for each person.

I had a ton of fun testing myself on the rock as well as learning about the gear, culture, lifestyle, and even geology that Jarad was well versed in. Truly a day I'll never forget. Please give yourself the opportunity to go play outside with Jarad and Vertical Adventures!

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★ 5

This is the best climbing gym I know of

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★ 5

An amazing experience!!! Highly recommend and these guys teach you right and make it safe! Thank you!!!

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★ 5

Great place!! My daughter & husband had an amazing time!!

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★ 4

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★ 2

I visited this climbing gym on a Saturday afternoon with my 5-year-old nephew, excited to have a fun and active outing. Unfortunately, the experience was frustrating and disappointing.

I asked a staff member to belay me, and they told me they’d be there in just a few minutes. I waited — and waited — but no one came to help. After a follow up, and 30 minutes passed, someone finally showed up asking if I still wanted a belay. At that point I had lost all interest and decided I didn’t want to force the staff to do something if they weren’t genuinely interested in helping a customer. Did not get a single climb in. All the while, I was trying to keep my nephew entertained and safe in a busy environment, which made the delay even more stressful.

It felt like I was completely forgotten, and it really soured the entire visit. I expected better communication and support, especially on a weekend when families are coming in to enjoy themselves. Otherwise the gym was well equipped.

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★ 5

I called to get more information and Mardi was so friendly and helpful!! I cannot wait to come here!

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★ 5

The staff is helpful for beginners. There is no more auto-belay apparently in Columbus including here. But one can do bouldering instead. They also have a small gym with decent equipment ( I didn't try this so don't know how comprehensive it is). The place has a very friendly vibe, and people are kind and accommodating.

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★ 5

Great staff, helpful belay instruction. Found the bouldering setting to be very enjoyable.

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★ 5

Pretty fun and high quality rock climbing center. They had a lot of talented and friendly staff along with good prices.

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★ 5

Awesome climbing gym

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★ 5

So welcoming, kind, and helpful. My children 6 & 4 have been interested and they had a lesson with Sammy and Sydney. As we left the first words out of my kids were, “Can we come back tomorrow?” This is such a great activity and I would highly recommend. I’m thrilled they had such a wonderful introduction. Thank you!

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★ 5

Great facility with lots of fun routes. It's clean and the staff are helpful. Would recommend it to anyone interested in climbing.

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★ 5

Huge shout out to Alexis for coming in to train our group! Great facility with plenty of routes to fill a couple days with.

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★ 5

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★ 1

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★ 5

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★ 1

Cash grab. They close for weekends and don’t let members climb. Also offer great deals to new members while old members are left with huge bills. And the kids running around like it’s trick or treat is very annoying. This has just pushed me to climb outdoors and pursue larger projects

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★ 5

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★ 5

Perfect climbing gym

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★ 3

Look, I get that we want kids to get into climbing young to advance the sport, but this gym is seemingly catered to only kids. It’s packed after working hours with kids everywhere who don’t respect climbing etiquette. I spoke with a lot of members and all agreed that VA has way too many kids when adults are off work and trying to climb. Other gyms have kids nights or kids only areas, I recommend something like that as it did steer me away from VA

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★ 5

Great lessons on belaying and lots of patience with folks of varying skills levels. Climbing walls of varying challenge levels. Gym was clean and bright.

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★ 5

Came here today for my birthday with a friend. Took a class and Dan, Jaqui, and Grayson were so helpful and kind! Everyone in the gym was very inclusive and lots of positive vibes:) Had a blast and a good workout!

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★ 1

Great climbing gym until they removed auto belays because they don't want to pay for the insurance... I'll come back if they ever get auto belays back...

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★ 5

Fun for all ages and abilities! Workers were helpful, cheerful, and patient. Also have a small room with some workout equipment.

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★ 5

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★ 5

Went to help with a birthday party. The staff was great, friendly and knowledgeable. This facility was great.

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★ 5

Great staff. The gym was busy but lots of open routes.

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★ 1

Jugs

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★ 5

One of my favorite places! Great staff, great routes! Great people! Still great, miss the auto-belays.

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★ 5

LOVE Vertical Adventures. Madie was amazing with my daughter - patient and supportive and fun. Highly recommend!

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★ 5

We took a class today and the instructor was absolutely amazing!! The overall environment was awesome we’ll definitely be going back very soon :)

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★ 5

Haven't been on a wall since 2011. Had a great time ! I will be back! Thanks alot guys!!

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★ 5

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★ 5

The facility is great! Super clean, a variety of difficulties, and the staff is super sweet and helpful. James and Pleiades were awesome for my intro class, River was an amazing instructor for the belay cert class (Seriously, she's fantastic!), and Pleiades did my Top Rope test (which I passed, and they made me feel confident and comfortable where I was a little nervous.)

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★ 5

Servicio excelente! Pasamos un dìa espectacular. Recomendados 100% Volveremos...

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★ 4

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★ 2

The facility itself is nice just currently not a place for me to go. They only had two staff members on site. None of them were able to belay you. No auto belays as a back up for this either because they want people to go together and build a community. This is a con for me and I’m sure other people. I’m from out of town and just wanted to climb without being social. Sadly I just paid $13 to sign a waiver. I’m sure I’ll come back at some point if I happen to be out this way with a friend…

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★ 5

Great experience! The staff is friendly and supportive

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★ 5

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★ 3

The facility itself is amazing, but the problem is that they got rid of the auto-belays. I understand the safety reasons for this, but then they should compensate for it by having more available staff to serve as belays. This change has made climbing here less accessible to those who are not advanced climbers or who do not have an experienced partner to belay them.

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★ 5

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★ 5

Great spot for climbing!

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★ 1

Me and my four kids use to love going here. I would always take than whenever they had a break from school. But VA decided to stop using the self belaying apparatus so you have to either pay for someone to belay for you or pay to take the class to belay. Be warned they don’t tell you this before you pay. I paid 80.00 for my kids to climb then they told me that they have made some changes. Long story short I paid 80.00 for the kids to go up and boulder for 30 mins. So again be warned that if you ever went here for a periodical climb take someone to belay for you schedule and pay someone to belay for you or schedule to take the class and try to stay proficient at it. We are very sad that these changes happened and that they didn’t tell me before paying.

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★ 5

Took my eleven year old twin granddaughters here for the first time and they had a blast! Kudos to Madie for her kindness, patience and encouragement with the girls. She made their experience unforgettable.

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★ 5

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★ 1

We did the high 5. We had a group of 5 and they added another person in our group so a total of 6. We arrived on time and had our waivers filled out already. Not everyone in the group got their 5 climbs and I only did 1 because I wanted the kids to do as many as they could. I asked our staff person if there was someone else who could help so we could all get our climbs she said no I asked if we would get refunded the climbs we don't get and she said no.

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★ 5

New walls, excellent staff

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★ 5

The off-peak membership is one of the best deals for a climbing gym that I’ve over seen. It’s also an awesome place where a membership gets you access to 3 different gyms, which is awesome. Thank you for helping make it so accessible!

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★ 4

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★ 3

Recently found out this gym discontinued their matinee pricing when the charge went from $17 (with shoe rental) to over $30. We will not be returning. Used to enjoy this place and how they made climbing accessible. Guess they don’t care about that anymore. I don’t climb enough to justify a membership. My friends and I used to meet here a few times a month to boulder. Due to our work schedules at the hospital we’d always make weekday matinee. We will not be returning at these prices. Also, the bouldering wall often leaves much to be desired.

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★ 5

Wow, the place is huge! The new training classes are a bit long and safety heavy but we are a litigious society, that's what they gotta do.

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★ 5

Not terribly expensive for what it is. It's always a blast to come here. The only thing I've ever taken issue with is that many parents will take their kids here and let them run wild, which is a safety issue and a minor annoyance.

All things considered, though, VA still deserves all 5 stars and I hope to continue coming here for years to come.

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★ 5

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★ 5

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★ 1

Nick didn't let me do a level. 13 climb and I wanted to.

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★ 5

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★ 5

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★ 5

Great climbing experience great staff. Love that sense of community!

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★ 5

Had a good time here with the kids. Very different from the other Rick climbing gyms we've been to. You need to be certified to belay.

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★ 5

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★ 5

The instructors here are nothing short of amazing. So helpful, so kind, and so fun. I've had nothing but great experiences getting comfortable with climbing and learning new things at vertical. Shoutout to River who is my favorite instructor and helped us progress in climbing so much

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★ 5

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★ 4

Love the place. Lots of people to help and cheer you on in a challenging moment. You can challenge your self at all climbing levels.

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★ 5

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★ 5

The staff are all super awesome people and the whole community of climbers here are friendly and open to give you a catch, intermingle, share stories etc. I’ve met some incredible people at Vertical Adventures and made some even better friends! Absolutely my favorite part of Ohio :)

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★ 5

My husband and I took our ten year old grandson to Vertical Adventures on Tuesday afternoon. Ben, the assistant manager, was so kind and patient with him! Our grandson is curious by nature and Ben patiently answered all his questions. He also belayed for him when he had finished all the auto belay paths that he could manage on his own. Thank you, Ben, for making Vertical Adventures the highlight of his visit with us!

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★ 5

It was clean, everyone of the staff, were kind, and helped the kids.very organized.

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★ 5

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★ 5

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★ 4

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★ 5

I hadn't been in over 10 years. The new gym is terrific! Tons of routes for any skill level. My 4-year-old loved it. Shout-out to Zach for his help and encouragement!

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★ 5

Great space, friendly and supportive staff. Good core workout.

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★ 5

Great climbing place that also has a training gym in it. Fun for any level , and people are nice. Instructor Mac was very knowledgeable and friendly and people at the front desk are welcoming and nice.

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★ 5

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★ 5

My brother and I are both novice climbers. The more advanced climbers intimidated us at first but the thorough instruction gave us confidence and we enjoyed climbing the 5-9 levels. All the staff and other climbers were nice too.

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★ 2

Staff for the most part are nice and kind but there is one blonde lady who was very out of line , I saw her calling a man some names after the situation was dealt with , she needs to learn how to deescalate situations , very unprofessional .

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★ 5

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★ 2

The climbs are good with a wide range of skill levels. In my opinion, there is a lack of creative climbs in the mid-range level (5.8-5.10), however this seems to be improving.
The biggest issue we've had is that whenever we email them to make a change to our membership, we wait a week or more for a response. The people in person are wonderful, but really can't do much regarding the memberships, so this has been a major sore spot for me. Our contract stipulates we give 5 days notice to any change, yet even when we give more than twice that, they still don't respond until much later, in some cases after the membership has been charged for the month.

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★ 5

Nice sports gym for indoor activities !

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★ 5

Wonderful place, all the staff are super friendly and helpful!! Great climbing and bouldering.

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★ 5

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★ 5

Large facility with high quality gear and a friendly staff. There are plenty of bouldering walls, and auto/manual belay walls between the upstairs and downstairs so you don’t have to worry about waiting to go up too long.

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★ 5

This gym is amazing. I love the staff and atmosphere. Great place for everyone. Safe space for LGBTQIA2S+ community to gather.

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★ 5

The staff is very friendly and I love the whole atmosphere and other people randomly cheering on my son when he thinks he can't do a climb their motivations help keep him positive and gives him the will to keep trying. The place is very clean and I really enjoy coming here!

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★ 3

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★ 5

Amazing gym! Great variety of walls all set with different styles of climbing (powerful, crimpy, balance, etc) and all very fun. Staff is always very friendly and helpful. Their pro shop has a pretty decent selection as well and the staff is knowledgeable.

Update -still awesome!

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★ 4

Vertical adventures is a great facility that has something for everyone. If you're an experienced climber and you want to go in and get busy with some fun and challenging climbing routes than this place is for you. However, if you are an absolute novice and don't know how to get started, then Vertical Adventures is for you as well. With lots of classes, great support, and friendly staff you really can't go wrong. Giving this place a try for your climbing needs. I also really appreciate the fact that they give military and veterans discounts. Bravo!

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★ 5

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★ 5

An awesome place to have fun and find friends 😊

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★ 5

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★ 5

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★ 5

This was so fun! I love having a blast and being active and I found out I’m a spider monkey today ahah I climbed every one I could do by myself, at least thrice. And one I did the bouldering on the highest incline and that was super fun. I have an invisible disability, a spinal cord injury and disease. So being able to do everything everyone else was, at least once, felt really empowering and I was super scared to jump off the first time cause I worried the landing would hurt my back but literally the opposite. It let me down so gently. Where can I find a carabiner for daily life? 🙈🙈 maybe I’d give one to my ex so I can let them down easier 😂😂🤸🏼‍♂️

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★ 1

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★ 5

Great day. After doing all of the legal agreements, my partner and I (we have hundreds of outdoor pitches-worth of experience over the last 3 years) did the lead test with a very capable staff member. I really liked that focus was not just on "pass/fail" but on a genuine conversation about safety mindset. Also, nice route-setting there.

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★ 1

Toxic management

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★ 5

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★ 5

We drove an hour and a half to get there...totally worth it!!! Lots to climb, very accessible to beginners, friendly and knowledgeable staff. Will definitely visit again!

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★ 5

Lots of great routes and the auto belays vary in difficulty

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★ 5

VA is super fun for the whole family and the staff is friendly and will answer any questions you have.

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★ 5

Super great place to climb! The staff is really friendly and love helping out!

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★ 1

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★ 5

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★ 5

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★ 5

Always friendly and helpful staff. Great for all experience levels.

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★ 5

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★ 5

Very fun first experience. Gym was clean, process was simple and safe. Will be back.

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★ 4

This is a great Columbus climbing gym. Top rope, lead climbing and bouldering available here as well as a weight room with pull up bars and treadmills. Staff was as helpful as they could be when asked about group reservations. Quick and informative belay testing process. Good rates and the community will make you feel welcome! Climb on!

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★ 2

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★ 5

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★ 5

Great time. Great staff. Chloe taught me everything I know today. Get in there and hone your climbing skills.

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★ 5

My favorite climbing gym in the US so far! Friendly staff and great routes. The set up is fun and there's a good amount of room to move around. Even when it's super busy I always manage to find a route.

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★ 5

Been here twice, first time for the High 5 package and the second for the rope 101 class, and the staff and facility are both great! If you're interested in beginning climbing this is a wonderful place to start

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★ 5

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★ 5

Kids love it. It is as safe as climbing could ever be.

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★ 4

Pros
My son loves this place. He had his 10th birthday party here. All of his friends had a great time and the staff is very nice.

Cons
I was told I'd get 30 minutes before the party to set up our area. When I got there we had to wait awhile and only had 10 minutes to set up the table, blow up balloons, and get situated. Our party guests had already started showing up and had to help us set up because we were so behind.

Additionally, I was told the $350 party price tag would include 2 instructors. They were short staffed and we only got one. Because of that, it took too long to teach each child how to climb and we quickly ran out of time for food and cake.

While we did not get a discount of any sort, we did use the table and space for an extra hour. I still don't feel like we got our monies worth, but everyone had a great time so I'm still giving it 4 stars.

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★ 4

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★ 5

Best climbing gym ever

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★ 1

What kind of gym doesn’t give rope for lead ?

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★ 3

I'm nice place but no bags. Not much merchandise for sale

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★ 5

Took my 3 year old. Had a BLAST. The staff is incredible, wonderful sense of community.

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★ 5

Turner did a fantastic job teaching our kids. Can’t wait to go back

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★ 5

Excellent experience for our whole family. Ben and Andrew were extremely helpful, instructive, and welcoming! Good to get an early start before the after-work crowds.

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★ 5

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★ 5

Had a fun time on my first trip to Vertical Adventures, especially with the first time there being free of charge! My son is a member, (brought me and his lovely girlfriend), he's getting very skilled at the intense and immense workout he does at least 2-3 times a week. It's not cheap to join, but very fun.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

We had a great time here. This was our first time doing this; we were nervous naturally, however, our guide was amazing and made everyone feel calm and made the entire experience fun. We will be going back for more fun in the future.

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★ 5

Been a member for years and love the facilities and classes! Only downside can be the crowds during peak hours and during the climbing teams' training hours, but they've got a great group of passionate people!

We just recently finished a sport climbing anchors class with Konner and loved the experience. It was a nice small group and very practical in focus and I feel much more confident for future outdoor climbing! Highly recommend their classes and would definitely sign up for more ourdoor-focused classes with Konner!

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★ 5

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★ 5

Took a class with Alexis, and enjoyed our two week pass. Instruction was 10/10, the facility was super clean and I felt safe using their equipment.
The staff are all very friendly, and welcoming.

Even during busy times, most to everyone is conscious and careful. When it’s busy, that just means you gotta try the harder walls.

Vertical Adventures really introduced my S.O and I to a great new hobby we both enjoy. Thanks for everything !

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★ 5

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★ 5

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★ 5

Great first experience at Vertical Adventures, my 6 year old attended a birthday party and he loved it. One of the belayers that helped the party Chris, was especially awesome and helped my son with the confidence to reach the top.

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★ 5

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★ 5

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★ 5

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★ 5

This place is literally amazing!

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★ 5

Love climbing here. The facility is nice and big with several short walls, many tall climbs, a splatter wall and a bouldering area. The staff is helpful and keeps a close eye out for safety. The other members and visitors are super friendly. Highly recommend!

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★ 5

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★ 5

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★ 4

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★ 5

Took the rope 101 class with my teenage sons.... great experience. They both loved it! Great facility and staff. We will be spending a lot of time there!

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★ 5

Had a great time here with a group a few weeks ago! They have a combination of auto belays and areas where you can belay with a partner, and various levels of difficulty. Even as someone who doesn't climb very often there was a good amount that I could still do.

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★ 5

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★ 5

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★ 5

First time out with my 9- and 10-year old grandsons. The staff was super friendly and helpful. The auto-belay climbs ensured the grandsons had plenty of options and allowed them to become comfortable with the idea of climbing.

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★ 5

This place is good for the soul. Forget about every day life and go challenge yourself to get better on a new climbing route, either bouldering or top-rope. Staff does an excellent job. No problem with the kids and they loved it!

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★ 5

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★ 1

The employees are incapable of displaying adequate knowledge of the services that they provide to customers and can’t handle answering questions regarding liability’s without stumbling over they’re own words and contradicting themselves

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★ 5

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★ 4

It's a good space. Large bouldering area. Only a handful of auto belays available, so try to bring a friend if your climbing. I wish it wasn't so expensive. They also have a small gym area with weights and some cardio equipment.

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★ 5

Great space. Good variety of climbs. Great people who are patient and helpful.

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★ 5

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★ 5

Great place to climb and great staff to work with.

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★ 4

Fun place

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★ 5

Nice clean enjoyable gym with some interesting route setting.

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★ 5

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★ 5

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★ 5

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★ 5

So fun

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★ 5

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★ 5

I had a wonderful time for my first time there with my dad! we went on a sunday at noon and it was not too busy at all. i had climbed for a few years while my dad who I came with was brand new. The introduction video was about 5 minutes once we first arrived and was a great touch for orienting us first in key basics for climbing. The auto belay intro was good and took about 10 minutes and then finally we got a quick walking tour around the gym to get acquainted. the facility was large and clean. Honestly one of the largest and most comprehensive facilities I’ve been in. alyssa was friendly and helpful at testing me for belay certification. and andrew was attentive to checking in on us and went above and beyond to ensure our first time there was great. very friendly staff. excellent first impression.

at the facility, you’ll find:
- 7 auto belays (2 for speed climbing)
- about 5 separate top roping walls with some routes a little shorter and some longer
- lead climbing
- two bouldering areas
- gym and hangboarding area

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★ 5

Had a great time at Vertical Adventures! Everyone was helpful and positive. Very supporting and encouraging while keeping us safe. It was great to try climbing and bouldering with my boys. We definitely want to go back!

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★ 5

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★ 5

This is a fantastic gym. We traveled here from out of town to tryout a different gym and VA did not disappoint. We did think that there were going to be more auto belay climbs (maybe 4?), but having a good bouldering area upstairs and on the base floor more than made up for it. Be aware that if it is your first time going they will test you on both auto belay, regular belay, and lead to make sure you know what you're doing. (The questions for regular belay were very vague) So make sure you know how to explain the process 👍 The routes were really great and had a nice selection that's difficulty ranged from vb/5.5 to V10/5.14 so there is something for everyone.

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★ 5

Best gym in central Ohio! …also one of the only ones. It really is a great gym though.

If you are new to climbing there is plenty for you to explore and conquer, but experienced climbers can still find plenty of more challenging problems. Routes are regularly reset, with a new chunk being set every week. The culture is great. Definitely worth visiting at least once, and a great gym to regular as well.

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★ 5

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★ 5

Took a rope’ class tonight. Nathan was an excellent teacher. Skylar was a great support. Super fun class and lively vibe in the gym.

I’ll be back!

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★ 5

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★ 5

This is a very nice and clean climbing gym. There good routes to climb at all different levels of climbing.

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★ 2

This review is not about the main adult gym / facility which is truly spectacular. This is about their youth programs which are misleading. My son climbed in a youth class from November - May and never once was tested (they say they test frequently), given feedback or opportunities to advance. They said it was our fault that we missed an email (indeed it was either missed or lost but a horrible thing to blame us) - but we were there every Saturday and the instructors had plenty of chances to communicate with us. While they say they are committed to youth development, it will take some new team and focus to believe it. I am not alone, I know at least 4 other parents who have experienced the same lack of follow through and absent communication. I’m only posting this so other parents enter into the experience with eyes wide open and know that the youth climbing classes are really similar to a Rec center- nice people, nice facility- but don’t expect much more. They have a wonderful opportunity to build confidence, skills and strength in kids. A total miss for our community since they are the only game in town. Perhaps my expectations were too high, but there’s no excuse for a customer to struggle to get answers or to be blamed for being the problem when indeed, we weren’t.

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★ 5

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★ 5

Fun Birthday Day where you can socially distance and still have a good time!

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★ 5

It was so fun! We will definitely be back. 🙂

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★ 5

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★ 5

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★ 5

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★ 5

Swole is the goal, size is the prize.

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★ 5

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★ 5

The facility was certainly an adventure. The staff (special shout out to Briana) was a pleasure to work with. From proper harness adjustments, to encouraging tips during the team belay, she made my son and I feel welcomed and comfortable when asking questions. We will be coming back soon.

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★ 5

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★ 5

Ian and Ben did an awesome job with an 8 year old birthday party. 16 rowdy kids is no easy task and they kept everyone safe, challenged, and having fun.

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★ 5

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★ 5

Good time super helpful staff

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★ 5

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★ 5

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★ 5

Fun activity. Felt safe with covid safety measures.

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★ 5

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★ 5

First time ever climbing. Friendly, knowledgeable, and helpful staff (Thanks Shelby for all your help). Amazing to see so many great climbers. Good place if you want to learn to face your fears and learn new skills. Pretty safe, too.

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★ 5

Great staff and awesome equipment

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★ 1

Having a terribly tough time trying to get a monthly membership canceled. An out of state college student that isn't even living here after the holiday getting the run around from their management.

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★ 5

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★ 5

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★ 5

I was very pleasantly surprised by this place after reading some of the older reviews. Shelby and Ben were working tonight and both were extremely friendly and helpful. Shelby got us checked in and through all the COVID protocols. Then we began to top rope and having never been there had to test out. Ben tested us and offered some tips and tricks aswe are fairly new to the sport.

Routes are clearly color coded and easy to distinguish with a great selection. Auto-belays are intermixed with top rope and appear to be easier routes. I used a couple of them when my 14 year old went to the boldering area.

Of course the customers were all super friendly (the climbing community seems to be the most supportive people ever) and even offered to catch for me while he was away.

Definitely will be back

Source: Google