★ 5

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★ 5

We are thrilled with our experience in the swim lessons program at the YMCA at West Park. Our daughter absolutely loves attending her lessons.

All of your instructors are amazing. Specifically, both Mr. Jim and Ms. Mya worked as my daughter’s instructors, and they are excellent. We greatly appreciate the wonderful instruction they provided.

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★ 5

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★ 5

very friendly staff and also no long wait lines to use the equipment

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★ 5

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★ 5

Great facility is really helpful to my weight loss journey.

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★ 5

Very friendly, quiet very inviting place. Everyone is so helpful. They have an variety of things to do, like swimming lessons for only $88.00 for 8 wks. ( adult and children)
They have exercise equipment to use plus a weight room, they even have something for the older adults that's trying to stay fit or get fit. I Love this place, its not the biggest YMCA, but the people there make it feel huge.

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★ 5

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★ 5

I feel so welcome and such joy when I come to the westpark why. From the instructors to the patrons, everyone makes you feel welcome and I get an excellent workout, which brings me joy.

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★ 5

⭐️⭐️⭐️⭐️ Amazing Staff and Great Experience!
I’ve had a great experience at the YMCA. The staff is always friendly, helpful, and welcoming. A special shoutout to the lady at the front desk—she’s always kind and professional, and makes you feel right at home as soon as you walk in. It’s a great environment with positive energy. Highly recommend!

Source: Google

★ 5

We are loving swim lessons at the west park Y! Three kids in different levels and they are all enjoying their time in the pool. More importantly they are gaining an important skill and developing a hobby that can be life long. Check out swim lessons here if you're looking for a quality affordable option.

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★ 5

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★ 5

I been a member 15 yrs and love it

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★ 1

The worst, most uncomfortable location I've ever been to. I've had several bad encounters at this location. Unfortunately this is the closet one to me other than Lakewood and you normally have to be a resident but I just paid for a year membership May 1st so pretty much a waste of $780 and when you bring things to their attention they act as if they will "handle" things but clearly after the visit from today they dont. Clearly NO consideration for the paying members and no fun for the kiddos in the pool. No consideration for children that may have a disability as far as ADHD, ANXIETY,ETC. HIGHLY WOULD NOT RECOMMEND

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★ 5

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★ 2

My fiancé has been going to this location for years. We were not aware that they closed at four on the weekends considering we typically go to the Lakewood one and we decided to change it up since he really likes this location. We’re simply working out and four people decide to come up to him and start literally acting like we’re being rude and trying to purposely overstay and abruptly forced us out so they can go home sooner which is understandable but be professional. They weren’t even kind at first they just were rude right off the bat. Won’t be coming back.

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★ 5

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★ 5

Out of all the YMCAs, this is my favorite. Small but CLEAN and WELCOMING! Good people!

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★ 5

Very clean and friendly environment!!

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★ 5

Building is outdated but I will still give the West Park Y five stars for having a wide variety of activities for all ages and abilities. People who work there seem nice. People coming to and going from this Y seem happy.

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★ 5

This YMCA Is Sooooooooooooooo Great I Have Had the Best Swim Lesson At The YMCA With Mr Jim Thank You So Much

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★ 5

The staff is friendly and it's clean

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★ 5

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★ 5

I have really grown to love this place! They seem to be constantly updating and upgrading their equipment, have everything needed for serious strength and cardio training, and everyone who works here is friendly, helpful and knowledgeable! Happy to give it five stars but also love that it’s small and not too busy—so don’t all come at once! :)

Source: Google

★ 1

West park was kind enough to triage my pet into their emergency services while I corresponded with them from home due my cancer surgeries that week. It’s not an unreasonable ask given every patient’s/owner’s situation isn’t as black and white as being able to wait hours while the pet waits their turn for care or while more serious cases as they should be, are treated. While the $504 in testing and exam fees was helpful in ruling out her symptoms being related to her pre-existing cooper storage disease, we ultimately got no diagnosis or treatment for her worsening secondary symptoms - just another something that might work. I was in a very vulnerable spot having just been discharged from the hospital that day after having 13 hours of surgery that week. Doctor Mike provided poor care to my dog and in my opinion is a poor practitioner. Why? 1) She got no definitive diagnosis 2) I had to call him back to ask him to address treatment for the obvious secondary symptoms he neglected (her raw inflamed skin) caused by the initial bowel issues. 3) He didn’t even have the decency after I called back to ask about her raw skin to provide her with any topical treatment to give her relief during her exam. He did nothing but tell me what to buy. It’s clear they don’t understand the point of paying the hundreds of dollars is in exchange for your pet to actually get a diagnosis, and that your animal is supposed to get the treatments to feel better for their symptoms/ they needed after care WHILE they are at the hospital. They just expect to get paid loads for going through the motions. It’s highly unethical to take large amounts of money from people and in exchange provide such a paltry quality of care. I’ve found if you voice your warranted frustrated respectfully, they’ll do an even worse job caring for your pet because they are more concerned about being called out on the obvious holes in their operations, communication and practices then actually caring for animals. Sadly the clear reality is as they grown they’ve proven time and time again they merely expect to get paid while providing bad veterinary care. If they actually cared about your pet they would show it in the type of treatment they administer. It’s that simple. Lastly, to top it all off, I kindly asked the receptionists for two basic things while discharging when 1) if they could have the nurse put a disposable diaper on her so she didn't have an accident on the car ride home 2) For the physical copy of test results so I could review her liver values and then send the results to her specialist. Both seem like pretty obvious standard tenants of care for $500 but I knew from previous visits if I didn’t ask they wouldn’t do it. Pathetically, they followed through on neither. I’d been going there for years and unless you hold their hand, advocate for every single obvious single step along the way your pet will get crappy care. I can’t understand why they take no shame in how consistently and obviously bad they are. The ultimate disgusting reality; they still have gotten richer, have built a bigger facility that they aren’t even skilled enough operationally, administratively or medically to use to actually provide relief to the animal - WHICH is the whole point of running a veterinary hospital. The last two times I have been, both triage people have complained how bad their computer network is and were clearly frustrated in trying to execute the basics of doing their job due to the poor resources they have. The one triage person didn’t even know the email address to send medical records to after stating she’d been there for almost a month. One time i went there and my dog sat in a cage for hours because they discovered the machine to perform her surgery was broken after I brought her in. Skip this nightmare of a facility if you care about your pet and go to Tremont Animal or Rocky River animal hospital instead.

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★ 1

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★ 5

Mommy & Me fitness classes have been such a huge blessing! Alex is such a talented trainer and does a great job with making a fun atmosphere & keep things moving so you really get a lot out of her classes from a fitness perspective.

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★ 5

The staff really cares about their community. Everyone is so helpful and positive.

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★ 5

This YMCA has much to offer. The classes are fun and challenging and the pool is the best!

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★ 4

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★ 5

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★ 5

My daughter has taken swim lessons for over a year at the Westpark YMCA and she is THRIVING! The teachers are supportive and caring, and the whole staff is excellent. At 4 years old she can swim by herself—all because of the great staff. 10 out of 10!

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★ 5

The West Park Family YMCA has a great variety of exercise equipment I use in recovering from a total knee replacement: stationary bikes, rowing machine, treadmills and ellipticals.

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★ 4

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★ 5

The ladies behind the desk are Awesome. They have always treated me very kind. Keep up the good job Ladies!!!!

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★ 5

Good place to workout with weights. Not too crowded. Nice pool and different workout rooms. Multiple machines for a total workout. Friendly staff always greet you. Made lots of friends too.

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★ 5

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★ 5

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★ 5

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★ 5

Jeremy is very helpful and nice a great job with signing up for the YMCA PROGRAM. I can't wait to get started.

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★ 5

Great staff and workout equipment! I've been a member for over 6 years.

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★ 1

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★ 5

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★ 3

It’s coo

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★ 4

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★ 5

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★ 5

In my experience, it’s the people who run West Park Family that makes it a great location. 😁👍🏽

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★ 5

I just appreciate being with other people in a healthy manner.

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★ 5

Very welcoming class environment. Facility can use some updates.

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★ 5

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★ 5

We love my daughter's swim classes here! The teachers and lifeguards are great, and the classes are small enough that she gets plenty of one-on-one time every week. She loves learning to swim with the friends she has made in class.

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★ 4

Pretty great staff and really friendly atmosphere. Could use some updating which is why 4 stars instead of 5 but it keeps it from being too crowded which I like 😂

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★ 5

I signed up @ Parker-Hannifan/Downtown, but the YMCA is one big happy family! Had a ball on the Day at Put-in-Bay! Looking forward to the next trip! Coordinator Theresa is great!

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★ 4

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★ 5

Great place for my workout. Very clean and friendly people.

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★ 5

Love it there my children also love it and they have made friends.

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★ 5

Worth paying a little extra to come here as opposed to other less expensive gym options. The atmosphere is welcoming and there is a real feel that the people working out are just trying to reach their goals and not judging others.

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★ 5

Great family place.. staff are all friendly and respectful. Great gym...

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★ 5

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★ 5

My two daughters (5 and 7y/o) have not spent much time around pools but the swim instructors were amazing and were able to push them past there comfort zone and now they can't wait for classes to start up again.

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★ 5

Mr. Jim tremendous help with swimming.
Andrea does an excellent job leading exercise classes

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★ 4

Good YMCA right by my house. A little outdated and older equipment but the treadmills are newer which is nice. The pool here is 20 yards compared to other YMCA’s which are normally 25 yards. Staff is friendly!

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★ 5

Great Place to enjoy life among like minded people.

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★ 5

Ive been through a lot of ups and downs healthwise and the grief of losing 2 of my kids within a year. The Y keeps me focused. It keeps me moving forward. It gives me the strength I need to keep pushing forward. I am grateful I belong to the Y and especially the Westpark YMCA because of its kind, caring, helpful and wonderful staff and my AOA group. I tried the other Y's, but I feel much happier at my Westpark Y.

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★ 4

Staff are extremely pleasant and helpful.

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★ 5

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★ 5

The rumors are very true all staffs are super friendly and happy they have fun activities and events for the Y members and family most important thing you know the Y is your home and everybody is your family.

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★ 5

My happy place 😍

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★ 5

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★ 5

Everything you would want or need. Great community feel.

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★ 4

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★ 5

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★ 5

I love how the summer sports camp staff, especially Mr William, engaged the kids in fun activities all summer!

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★ 5

Clean and great staff not to crowded so you can use weight and machines

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Great place!!!

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★ 5

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★ 5

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★ 5

They have been updating the place here. The gym is a good size and the pool is great. Exercise room and workout room are in good shape. My daughter has been attending swim lessons with the best instructor on the freaking planet -- Jim! If you want your kids to learn how to swim in under 4 months Jim is your guy! I have put my other kids through swimming lessons costing more money with no results. They also have a program here to train them for lifeguarding if they stay with the youth/adult swim program which my oldest is looking forward to. This YMCA location is the bees knees. It's very community homebound here. Everyone is very nice! Everyone! 😁 They are very helpful and it pulls you to come here to exercise, hangout in the gym, working out in the weight room, or even taking a stroll on the treadmill while listening to your phone's playlists, is all the worth here! Just come and see what I see. Still love it!

Source: Google

★ 5

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★ 5

Wonderful staff and great yoga with Kim!

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★ 5

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★ 5

Everything from the passionate instructors to the sense of community. The West Park YMCA has been a great fit into my lifestyle. Looking forward to growing more and developing.

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★ 5

We've made good friends and we're looking forward to being able to stay active all winter this year!

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★ 4

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★ 5

I was treated very well when I joined the silver sneakers program

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★ 5

Nice place

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★ 5

The staff here are all so friendly!

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★ 5

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★ 5

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★ 5

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★ 5

Never a wait!

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★ 3

Friendly staff

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★ 4

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★ 5

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★ 5

Great place been going for years

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★ 5

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★ 1

This Y is very disorganized: some of the showers don't have hot water, and the television on the machines don't work correctly. This is what I call a gotto place.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

This was a senior coffee group. Very enjoyable

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★ 4

Very nice environment all staff members very professional and helpful, very clean in appearance, gave a good tour of facilities and equipment knowledge. I signed up for membership. Very excited, can't wait to start.

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★ 5

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★ 5

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★ 5

These guys are amazing Mā’shā’Allāh. Shoutout to Peggy and all the guys man they’re great.

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★ 5

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★ 5

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★ 1

My experience here and lakewood ymca has been horrid. First I wanna complain about sign in policy. I just started my membership and called both places to see if guest were allowed. Well first they told me yes between 5 to 6 and after 730. Which times were wierd but I continued my day. When I showed up they told me that I couldn't sign in unless it was for the weight room which was completely different from what they first said
well when my guest showed up they changed the whole ordeal that they weren't letting guest sign in. Im disappointed bc I felt profiled which is sad for a location in an urban community. On top of that I coach throughout cleveland and this is the only affordable gym it seems to be open during the pandemic. I expect more from a business that has benefited from the neighborhood and my membership that has the perk of signing people in.

Source: Google

★ 5

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★ 3

5 stars for the people working there, very nice people, I am grateful. But 1 star for maintenance/feel. The gym is looking bleak.

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★ 5

I love this gym. Staff is great.

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★ 4

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★ 5

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★ 5

Nice friendly staff. little small but comfortable . Newly updated equipment, gets the job done. Staff very friendly and helpful.

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★ 5

I love group classes for my work out. The instructors are soo friendly, professional and most importantly the West Park YMCA location is very clean. They follow the rules very strictly.

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★ 5

Love the classes there

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★ 1

Currently has a worker there working the front desk with Corona and has not been cleared by a doctor, and has been quarantined for just ten days.

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★ 4

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★ 5

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★ 5

I love the location because I'm only minutes away. The staff is friendly and knowledgeable. The classes are great. The equipment is great. The facility is clean. I recommend this location especially to those that live in the area.

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★ 5

Great

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 2

Not very welcoming.

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★ 3

Must. Clean. Basketball. Floor. It's an ice rink!

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★ 5

I have absolutely loved my experience at the West Park YMCA. While this is an older facility, the staff and service is beyond satisfactory.

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★ 5

Small but mighty community base organization, that wants to help people better themselves, in spirit, mind or body. Be it your physical ability and healthy, or developing a strong spiritual health or even starting you on your own spiritual journey.

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★ 5

Great workout equipment

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Could use some updates and maintenance. Very nice staff.

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★ 5

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★ 5

Close to home. Needs spruced up.

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★ 5

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★ 5

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★ 4

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★ 5

Great place to workout 💪 nice and clean.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Great staff

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★ 5

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★ 5

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★ 4

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★ 5

Old school gym and variable equipment access

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★ 5

Great place for the family to stay healthy and spend time together

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★ 5

Great place friendly people

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★ 5

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★ 5

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★ 5

Nice and helpful staff. Good place for you and your family to workout at. Clean!

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★ 3

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★ 3

Dated facility with an attentive staff. They offer fitness classes, training, free weights/ machines, a lap pool, basketball, and a decent cardio room. I appreciate having an alternative opriob near by.

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★ 2

Unorignized and confused staff. Save time and go to another YMCA. That YMCA doesn't update their scheduling or equipment. Staff doesn't know what's going on either.

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★ 5

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★ 3

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★ 5

Nice staff, good equipment

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★ 3

They could update the place

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★ 3

Unclean

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★ 5

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★ 5

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★ 5

Love it.

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★ 5

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★ 5

Gr8 place

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★ 3

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★ 3

Way to pricey for what u get

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★ 4

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★ 5

Great place for families. Many excersice machine, swimming pool. I am a member with my family.

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★ 5

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★ 5

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★ 4

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★ 5

Bien organizado

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★ 5

Has all the equipment to get fit even if it's old.

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★ 3

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★ 1

Very old facility

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★ 5

Nice place

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★ 4

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★ 4

Take arthritis swim class there, Lori the instructor is very nice, positive and encouraging. The whole group welcomed me in very warmly. Was very nervous since I don't go out much do my knee problems, but I'm very glad I did. The girls the desk are always nice and friendly

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★ 5

The faculty are so nice! The ymca is the best for me and my family

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★ 5

Love it here. Its so peaceful and has always been that way for years.

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★ 1

Miss amada is mean

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★ 5

Grate for the comunty

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