★ 5

My favorite workout spot

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★ 5

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★ 1

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★ 5

Breawna is soooooo great. I was having a problem with my membership and she was so cheerful about helping me. I’m grateful because I need to be here and she gave me a pep talk to keep coming.

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★ 5

I love this gym! Everyone has been very welcoming since the moment I walked in the doors. Everyone is always positive and upbeat & encouraging. Huge shout out to Brianna whos always lifting spirits and brightening peoples days! Such a great atmosphere!

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★ 5

Great gym.

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★ 5

Breawna is amazing!

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★ 5

Chase was able to help me out so much with what I needed. I definitely recommend him 10/10 customer support and care.

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★ 5

Clean gym and great staff. Highly recommend the personal training team. They are amazing and have helped me get back on track with my health.

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★ 5

Did the Evolve and Ability workout with Jessica… she was great! Gave great options on how to challenge yourself throughout the workout. Awesome and energetic personality! Strongly recommend her!!

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★ 3

I'll give it a better review when they get males to clean the locker room. I am limited on time and they randomly close the locker room throughout the day for females to clean. All while there are 12 male employees staffed. Management needs to do better. ***Update they seem to have figured it out.

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★ 5

Bre was very kind and helped me with my account!

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★ 5

Just came in to scout the place and Bre was so amazingly welcoming. I’m excited about all the options that are available, and the customer service and atmosphere was lit 🔥

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★ 5

Once again, I need to clarify myself about Bre she is the best front desk manager in the whole corporation when you walk in there you feel like you just landed on the stage with the most powerful team in the world because Bre is the leader at the front office desk

She gives you the power and the energy to do what you need to do to add years and years and years to your life her energy is like straight from heaven. It’s like 10,000 angels landing surrounding you helping you with everything you’re doing.

I get praise and admiration to BRE. She is the best person in the world.

We probably need to put her in charge of 50 locations not just 25

Thank you, crunch gym Northwest Expressway for having her there she’s an inspiration to everyone

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★ 5

Bree at crunch fitness Northwest Expressway is most a wonderful instructors in the history of gym work. I’ve been going to the gym for 20+ years and everything from YMCA GOLD’s gym planet fitness and Vasa and Bree at crunch fitness Northwest Expressway is one of the best people I’ve ever met my whole life

Keep her going forever and ever put her in charge at 25 gyms across the country she can do it

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★ 5

I love this gym. Not only because it’s clean and the team creates a positive and comfortable atmosphere, but the people who work there.

Specifically… BRE, BRE, BRE!! She is absolutely incredible, so understanding, and very much cares about the people she interacts with. Very kind and helpful!

She went above and beyond to help me in so many ways and I am SO thankful for her. Someone give Bre a raise!

No joke though, she really helped me mentally and physically in this journey that I want so bad.

Thank you Bre ♥️♥️

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★ 5

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★ 5

The daycare ladies are some of the best people and truly work with me and my kid. Some of the other locations have not been so helpful so I appreciate this location. Additionally, Vanessa is a phenomenal instructor and deserves a raise lol she is passionate and such a gem, you guys are lucky to have her

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★ 5

The staff is very friendly and helpful the place is always clean. I enjoy working out at Crunch Fitness they have state of the art equipment it's a great place for a workout

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★ 2

Crowded, loud, limited space in classes, cancellation is an expensive hassle .

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★ 5

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★ 5

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★ 5

The manager is a national treasure and should be the CEO.

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★ 5

This is a great place to workout

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★ 5

Chase is the man. Really good customer service. Thank you Team.
Good gym too !

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★ 5

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★ 5

Clean, lots of options and good staff.

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★ 5

This gym is great! The staff are very welcoming, always answer questions, and take care of the equipment well. The locker rooms are very clean. They include showers, many options for storing your items, massage therapy beds, red light, classes, and so much more.

Compared to many other gyms in the OKC area, this one is out of this world. You see people from every walk of life at this gym. Newbies just starting out and really sculpted individuals that clearly have been lifting and training for a long time.

I look forward to coming multiple times a week knowing I can do literally any workout I could ever imagine. The machines and equipment they have is more than up for any task.

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★ 1

Crunch fitness is one 5he worst gyms I've been too. I submitted everything i need to cancel and was told it was then 3 months later i had to pay a bunch if money because of late fees cause they didn't actually cancel it

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★ 5

I called with questions regarding annual memberships, and my boy Rashad had top tier customer service. He answered all my questions very kindly and informatively. Rashad is the goat!

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★ 5

Lanney helps so much at this location. Never seen someone care about this gym as much ever

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★ 5

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★ 1

My wife and son signed up for Crunch Fitness’s “free trial,” expecting a simple, risk-free way to check out the gym. What they got instead was a nightmare of hidden fees and impossible cancellation policies. Trying to cancel? Forget it. The fine print they conveniently bury will sneak up on you fast, turning what should have been a free trial into an expensive commitment.

Yes, it’s our fault for trusting a business to act in good faith. But let this be a warning: Crunch Fitness has perfected a ruthless money-making model built on misleading customers and locking them in without clear exit options.

If you value your time and money, do yourself a favor and stay far away from this trap.

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★ 5

Easy to get in, get your work in, get out. Not much more i need from a gym

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★ 3

Crowded. Equipment close together.

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★ 5

We LOVE this gym. Best one we have been to and staff is very nice as well. Great equipment, great vibes. Even though we usually have earbuds in to listen to music, I like their music too and personally love how loud it is. Keep doing what you are doing. Our family loves it! Also, no matter how many cars are in the parking lot, it never feels crowded so we love that. We can always get the equipment we want to work on immediately or pretty quickly.

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★ 5

I love the place. Friendly staff, plenty of stations so you seldom wait. I do have a. suggestion. Sometimes people sit at one station for 30 minutes or more. At least half of the time they are on the phone or just spacing out. The crunch station is the main one. I would like to see a time limit on that station but it's nothing that stands in the way with all of the great qualities Crunch fitness has. So many free weight stations so you can bypass that station til the next time you come in. Just a suggestion but i love the place.

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★ 5

Overall a good value. Tanning beds work well, easy to schedule and generally clean.

Free weight are is well equipped but can get very busy.

Cable machines are always busy but work good.

Deadlift and cardio area good.

Daycare center is small, not alot for kids other than screen time. Could use big improvements

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★ 5

Just got a membership here a love it!

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★ 5

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★ 2

There are several complaints here about the music. I have also reached out to Crunch it is simply not a peaceful place to work out.

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★ 5

This gym is clean, the staff are friendly and the members are regular people.

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★ 5

I drive past a couple gyms to get to this one but it’s worth it. The staff is friendly and it’s always clean. I love using the sauna and massage beds. I need those to recover from my personal training sessions with the trainer they have there named Jacobie Walker! I followed him to this Crunch from a different gym. Book your training with him if you want a trainer that’s knowledgeable and knows how to train you for your specific goals.

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★ 5

Bre is great with helping sign up for a membership

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★ 1

Terrible cancellation terms I’m not able to drive all the way down there just to cancel my membership and there’s no way to cancel online why make everything so difficult not to mention y’all keep charging me and sometimes y’all charge extra

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★ 4

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★ 5

Friendly staffs, good gyms 🏋️‍♂️

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★ 5

This Crunch location opened on Wednesday, October 2nd, 2024. This location also has lots of Group Fitness classes as well as boxing and is conveniently located right off of the Northwest Expressway between Council and County Line Road.

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★ 5

Great gym

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Nice environment

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★ 5

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★ 5

Friendly staff

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★ 5

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★ 1

I was double billed for no reason the manager Mike has been contacted several times and continues to give me the run around. No one has contacted me and one of the employees even gave me a corporate email when this is a franchise. Buyer beware.

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★ 5

Everything is great

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★ 5

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★ 4

One of the BEST.

HAS CHILD CARE

Probably the best big box gym in OKC. I’ve been a member of 6 major chain gyms and several smaller ones over the last 20 years so believe me when I say this is value for your money.

Lots of equipment, free weights, weight machines and the list goes on. Tanning booths, hydro massage machines and more.

Drawback? Only ONE WATER FOUNTAIN!!! Come on guys, you have a hundred people here and one hydration point. Not good

Regardless of hydration, if you’re looking for a gym with lots of options at an affordable price this is the gym you’re looking for.

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★ 5

Excellent, modern facility. Plenty of equipment and friendly staff. Most importantly: reasonable pricing. Couldn't recommend this gym more!

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★ 5

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★ 5

It's always clean their tanning beds have fresh bulbs and they sweep and care about the cleanliness there you can actually stand on the floor without wearing you're going to get athlete's foot

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★ 5

It's nice

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★ 5

This is a nice location, the equipment I used worked and the sauna was hot.

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★ 5

Great Gym. Great staff. Overall great facility

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★ 5

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★ 3

Augh. This gym is so convenient for me, but I’m not sure I can take it.

Overall, a decent size gym and has an enough equipment. The equipment is nice and new and everyone has been kind. This is your average gym goer type of gym, not your Golds/gym fanatic type. So you have a lot of phone talkers, machine squatters, etc.

PROS:
Nice equipment
Multiple class options
24/7 Hours
Red light (not medical grade) therapy
Tanning
Massage beds
Fitness trainers
Lots of tvs

CONS

It’s WAY TOO LOUD. If you don’t want to blow your ear drums with basic ear buds, invest in some noise cancelling headphones. The music in this gym is usually techno on blast. As if it couldn’t get worse, their HIIT classes blast music in competition and it is not enclosed. And the classes BLAST theirs. All areas of the gym are competing for sound. 90% of the gym goers have headphones on so WHY?! The 10% have gotten really good at tuning their wives out and don’t care or are women talking on speaker phone because they don’t believe in headphones or courtesy.

While they have a lot of classes, they don’t have beginning yoga or classes necessarily throughout the day.

There is ONE fan in the building and they keep the gym warm. So you walk in and it’s warm, and as soon as you start working out, it resembles being in hot yoga. Presumably, they’re compensating for not using double doors to moderate temperature and the front desk staff are trying to stay warm because it’s winter.

Lots of TVs, but for some odd reason, they don’t have closed captions on?!!! After they made us all deaf by techno, some closed captions would be nice!

They don’t appear to have a no phone policy. People are on speaker phone, talking in their phones or on social media…..Hopefully, not putting others on blast.

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★ 5

Everyone was so kind and helpful that I signed up with them, Brody and Christopher, my personal trainer, were nice to help me

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★ 1

I was disappointed with the customer service at this location. When I signed up, I saw an advertisement stating that I could cancel my membership at any time without commitment. However, they won’t let me cancel without paying the annual fee. i have called many times to cancel the membership but they want me to come in-person. i dont get what kind of membership is this. there is no option to cancel the membership in app.

Thank god, I suggested my friends to join other Gym not crunch fitness.

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★ 4

Good gym good equipment. Small gym for the amount of people that go there

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★ 1

Buyer BEWARE- YOU DONT WANT YOUR BANK INFORMATION ON FILE WITH THIS LOCATION. For starters, they insist on having 2 cards on file and then charge BOTH despite assuring you that they only charge the credit card (with the debit card being that backup one). Also, on Dec 19, a Crunch employee FALSIFIED my signature and my account was charged $27.16 for tanning lotion. I have a picture of the receipt - that was NOT my signature! Third issue - they overcharged me for my annual membership fee (charged me for Peak membership, when mine is Basic) and despite going there in person FOUR times total and speaking with both Managers Mike + Dennice - AND being promised every time that I will be reimbursed, that has yet to happen. Also, Dennice has not bothered respond back regarding the misuse of my bank information, despite assuring me she would because they have cameras to prove who processed that transaction. I am very disappointed and had to take measures to protect myself. Also, when I asked Dennice to check in with the employee whose first name was on the receipt that she showed me with the falsified signature (i have it on my phone), she said we'll, that's just whose login it was, could have been someone else working on it. In fact, I'm looking up your information right now, using someone else's login. REALLY? And that is the manager speaking mind you... What is the point of having individual logins if not one adheres to them? She promised me that a security ticket would be entered and that she would get back with me... im still waiting on that, and the reimbursement from Crunch for stealing my money AS well as the reimbursement for overcharging me for my membership fee.

I will never give my bank information to Crunch again.

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★ 1

Do not trust staff at this gym. I had a terrible experience with Mike about canceling my membership. Make sure you read everything before you sign up

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★ 1

Charged a late fee while having payment information on file. Management ignores your concerns says they will get back to you and never does. The music is so loud (esp. with there floor classes) I can hear it clearly with my beats at the highest volume. It’s just crammed in there! Canceled my membership…absolutely did not enjoy the experience!

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★ 3

Monday’s are a tough go. The trash cans are frequently overflowing and hand wipes are hit & miss whether they’re stocked.
The men’s restroom was disgusting.

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★ 5

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★ 2

The gym itself is fine, but their cancellation policies aren’t. They don’t adhere to the FTC’s click to cancel rule. Difficulty in ending membership is true to the gym stereotypes. They’re eager to get people to sign up online but force a trip to the location to wait and talk to someone in person to cancel.

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★ 1

Absolutely horrendous! Group classes on treadmills in main cardio /weight area around 5:30pm. Instructor on microphone blaring across whole gym, can’t hear your own music on headphones.

Complaint filed at front desk and response was “instructor likes it this way” unacceptable

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★ 4

Great gym however the bathrooms need more consistent attention and the music sucks!

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★ 1

Estoy cansada de ir a cancelar por varias ocasiones mi membresía y no me la cancela
Solo voy a perder mi tiempo con gente que no puede ayudar , alguien que me pueda ayudar donde pueda hacer una denucia ya que ahí no ve van a solucionar nada y no voy a estar regalando mi dinero , una Basura personal y servicio

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★ 5

I did my personal training with Keontae and it was amazing I definitely want to work out with him again. That was an awesome introductory personal training session. He is very knowledgeable inspirational and this workouts are very effective. I picked up a few new exercises that I wasn't doing and have already implemented them into my fitness plan. The facility itself is awesome especially since they have punching bags. Nothing like sinking in some shins on a tie bag in between sets. My favorite gym in OKC. Highly recommend! Give Keontae a try!!!

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★ 5

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★ 5

Clean place with tons of machines and free weights. Nice staff too.

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★ 5

I love this place, and would recommend it to anyone. BUT, you guys really need to fix a few things. It seems like every day there’s an issue. Either the system is down and we can’t use the hydro massage/tanning/red light. Or the sauna isn’t working or simple stuff like paper towel dispensers being empty. Please get these issues fixed so your patrons can get everything they are paying for

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★ 1

Nickel and dime everything. Membership difficult to cancel. Too expensive guest pass.

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★ 5

Absolutely enjoy coming to the classes and working out in general. Kids Crunch staff is always so friendly and my kiddos enjoy going and are always having fun when I pick them up after my workout. However, I really wish that Zumba is offered on Friday and Saturday evenings. Amber is absolutely fantastic and so Magda. Please consider Zumba during those times and I bet you will see so many others happy to see that on the app as well.

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★ 5

Although this location is the newest around OKC it’s always neat and organized.

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★ 3

I first want to say that the 3 stars is a rating for the over all gym.

I also want to acknowledge that Brody and his team of trainers work diligently and with joy to help the fitness folks of their clients. Shout out to Daniel, Ty, Keontae, Jesus and Chris.

Pros
1) Weight racks in the back away from the big room
2) Heavy bags
3) Cross fit equity

Cons
1) The layout
2) Poor dumbbell arrangement
3) Only 3 showers with only one hook outside each shower
4) The staff don't seem like they want to work there minus a handful.
6) Training is not in separate rooms but where all the other individual people are working out

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★ 1

management is horrible and absolutely no help. After several days of trying to get in contact with one of the managers I finally got a chance to talked to them and I tried to cancel my membership. Not only did I still get charged for that month but now I'm being charged again! a month later even after I removed my card off of the website. I've now paid over $100 for going to the gym three times on a "free" trial

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★ 4

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★ 5

Lots of variety. Lots of available weight machines. Something for everyone. Staff was kind and helpful. They even have children care.

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★ 4

The equipment that I use is nice and since it is new, I haven't run into any issues. One of their A/C systems drips near the back extension and that is really the only issue I've had.

Machine layout isn't the best but after you've worked out for a bit, it isn't hard to figure out. The gym is clean, affordable and has plenty of equipment

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★ 1

This is one of the worse places that is a business I've ever delt with. management ignores you when you say something to them and tries to talk down to you. They don't do what they say they will. I've been trying to cancel membership for 2 months now. Just not a great place. They want me to be active so they can charge the yearly 75.00 fee. It is a huge scam. I went back to planet fitness, the staff listens, and there is good customer service. I will never go back to crunch fitness ever.

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★ 5

Spacious and clean. Friendly staff.

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★ 5

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★ 4

It's fine. My only complaint is how hot it is in the building.

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★ 1

I was disappointed with the customer service at this location. When I signed up, I saw an advertisement stating that I could cancel my membership at any time without commitment. However, they won’t let me cancel without paying the annual fee, even though I never had the opportunity to use the facility, as I moved to a different city. I requested a waiver for the annual fee, but they refused to waive it, citing the 'Terms & Conditions.' I recommend thinking carefully before committing to Crunch.

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★ 1

Tried to cancel since I moved out of state and was provided no support. Terrible experience with no flexibility. Purchaser beware. Manager was no help despite current laws in my new state

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★ 5

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★ 1

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★ 3

I go to another gym centrally located in OKC, but this gym is closer to home which is why I want to try it out.

PROS:
TONS of equipment. If you're like me, free weights aren't my thing so I prefer to use equipment to get my workout in. I had a fun time trying out their various machines

Plenty of barbell lifting areas. At my other gym, there were only 6 stations and you have to wait. This one has maybe 12 or more? It makes my workouts go a bit faster.

CONS:
It's hot. Very hot. I'm not sure what the deal is with the A/C but they need to fix it. I don’t sweat a ton when I workout so I know it was abnormal to have a gym that hot and humid. Hopefully that can be fixed in the near future.

I'd like more consistency with their machines (specifically the leg machines). Half of them are in the front and the other half are in the back. It's a similar thing for arms, shoulders, etc. I had finished my workout before I realized there were other machines I could have used instead of improvising. Maybe there is a method to the madness but I'm not seeing it.

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★ 4

I joined on Friday and went to my first class yesterday, which was the bike class. The bike tries to shut off after 5 seconds of not being used. I got a drink of water and it tried to shut off. It was also really hard to get my feet in the stirrups for the bike. The instructor had to stop and help me cause I couldn’t do it.

Other than that, the kids facility is great. My girl is 4, and had a great time. She’s been talking about going back to the gym lol

When I walked in the guy at the front desk was nice. I wish I’d gotten his name. He showed me where crunchkids was, and told me to check her in then go to the front and check in. When I came out, I asked for help in finding the class. He showed me where to scan in and where the class was then asked if I needed help with anything else. Very nice. The gym was clean. I didn’t notice the music so I’m not sure if they fixed that already but it was nice. Not busy at all, which I appreciate.

I’m happy I have a membership here.

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★ 1

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★ 1

Me and a couple friends went in there to see place and ask about the bungee classes. The employee at desk wouldn't allow a tour. Nor could they tell us about the bungee classes. Said need to join and then down load app and then it would tell us about classes. But they did say there is a yearly fee plus a monthly fee. If you really want people to join you should offer a tour showing what you offer and explain more about classes and times. To see if it fits into their life schedule.

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★ 5

Been going here since the first day it opened. I've never had one problem with the facility. It's pretty clean. Workers are always generous.

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★ 5

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★ 3

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★ 5

Good clean fun!

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★ 4

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★ 3

Great facility, but music is so loud you can't even hear yourself think.

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★ 5

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★ 3

Very odd layout compared to other two locations (Yukon/Quail Springs) with 2 functional training areas adjacent to each other and free weights isolated from plated machines. No Concept2 equipment at all (row or ski). GymKit on cardio machines. No other issues, comparable to other Crunch gyms in the metro.

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★ 3

Pros: lots of equipment + extra stuff like tanning, red light therapy and hydro-massages (But the water is warm and you’re hot after working out so not a good mix for me personally).

Cons: bike monitors in the “ride” class go off when you slow down which makes me wonder if it’s cheap and how long other equipment will last.

My biggest complaint though is the heat. They have air conditioning and I know it’s on because I can slightly feel it when I walk under a vent, but it’s not enough or the place just isn’t well insulated. Every time I workout — after a couple sets I’m hot and sweating, today the staff had the doors propped open when it was 86 degrees out. Why!?!?

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★ 5

Nice location great location love the music they are playing while I am working out.

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★ 1

Walked in to do a tour, staff said they’re not allowed to leave the front desk so they can only show us the layout on an iPad. Asked if we could just walk around and they said no. Manager won’t allow either. Sorry, not gonna join based on pictures.

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★ 5

Good gym 🏋️‍♀️

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★ 1

Nice facility but the music is too loud cannot hear my own music. And its not even good music they play

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★ 2

For just opening and being a new facility, the men's room is filthy!!. I understand circumstances but, don't look like it seen a mop in 3 damn days

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★ 1

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★ 5

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★ 5

I’m waiting for y’all to open. The reviews are good. I love how the building is. Just such a good building.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Gym was clean, plenty of equipment to satisfy your fitness goal, not to crowded, and staff was real friendly.

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★ 5

When will this location be open?

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