★ 1

Source: Google

★ 1

Began getting emails from this cyclebar despite never having signed up. I don't even live in Norman,ok. Tried calling multiple times, and nobody answers the phone. Ever! Their inbox is full, probably from people trying to cancel, but the customer service is beyond dreadful. I also tried to email them m multiple times, but it is the same story as calling.

Source: Google

★ 1

This is a terrible place. The workouts are good, but it’s a nightmare to cancel. Took 6 months, and they never reply to emails. Takes them weeks. Extremely predatory behavior

Source: Google

★ 1

They constantly call you to get you to schedule a ride but as soon as you want to cancel they are impossible to get a hold of. I went in person 3 times and have sent multiple emails in the past month and still have been unable to cancel my subscription.

Source: Google

★ 1

I enjoyed the workouts but my schedule wouldn’t really allow me to utilize the sessions regularly. I have been trying to cancel my membership since June. I’ve emailed, called, texted, and gone in person but haven’t received any response. They have charged me for two additional months since my initial request and now will have to go to my bank to ensure I don’t get charged for additional months since they have been unresponsive. I would have considered coming back in the future, but after this experience trying to cancel, I will never go back and don’t recommend anyone else go.

Source: Google

★ 5

Love this place! Great atmosphere, everyone is so friendly and welcoming.

Source: Google

★ 5

Source: Google

★ 1

Have been trying to cancel my daughter’s membership after she graduated from OU in May and it has been incredibly difficult. No one answers the phone and they don’t return email’s. It’s beyond bad customer service at this point, and borderline intentional avoidance. Looks like I’m not alone on this issue based on another review.

Source: Google

★ 1

I had a really disappointing experience with CycleBar. The workout itself was great when I attended, but shortly after, I began receiving frequent calls urging me to sign up for a membership. I eventually subscribed for a month, but an unexpected trip forced me to leave the state before I could cancel in person.
I even sent friends to cancel on my behalf, but they were only given a phone number to call, which no one ever answers. I also sent multiple emails requesting to pause my account until I return, but I received no response. Despite all efforts, they continued charging me for the past three months while I haven’t even been in the state.
Very poor customer service and communication.

Source: Google

★ 5

Source: Google

★ 1

1st time and loved it. Everyone is so friendly and inviting. No experience to experts are all good to go. Loved the positive vibe too.

Update...DO NOT COME HERE. Worst customer service especially from Amanda Fitzgerald. I enjoyed my 1 ride and the welcoming staff the first day but not knowing that their limited times wouldn't get better but just more limited with my busy schedule along with being 20min, this became a nightmare. I had agreed to a 2 month contract and get that but when I realized I couldn't get to the classes due my schedule and only after taking 1 ride, I reached out via phone before the first month was even done. Someone from the staff was kind enough to call me back but lead me to believe that the manager may be able to get me out of my contract or something at least. They did not leave the email but stated I needed to email. Well with my crazy schedule, I didn't get to find the email before leaving the country for 2 weeks and then when I returned, I got Covid. After about 2 weeks I was able to dig the email out and find it so I reached out. Now I got Amanda Fitzgerald that completely offered no assistance except that she would let my account have the rides back I didn't get to take as a credit on my account. She advised she was cancel my membership BUT not for another 30 days. So now, I not only paid for a 2nd month but I also have to pay for a 3rd month when all I did was take 1 ride. The staff had to have known this and the returned call where I requested to cancel back at the end of July should have just said sorry, all you can do is email to cancel. They lead me to believe the manager would help me, not just say SOL which is what happened. The credit of my past rides only showed in my account for about 3 days and then it went back to zero again since now my September payment is late.

The icing on the cake...Miss Amanda told me I was rude and hateful. Well if I am, they have given me good reason to. She talked to me like a child as if I didn't understand their corporate system when I have worked in IT type jobs for more than 20 years. She also doesn't understand the definition of misleading and did not see where I was mislead. It is pretty obvious to me. And there is always a way to fix or modify a corporate system.

UPDATE - Gracey was just as bad and straight up lied about going to take care of it. I still have them trying to pull money from my card. I PAID FOR 2 months, g ot one ride. This place is so crooked.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love this place! Starting my day in Renee's 5:15 class is my favorite! Everyone should try a class, even if you've tried a spin class before; this is WAY BETTER than any you have tried before! The instructors, the music, lighting, front desk staff, post-workout email with stats and the playlist, motivational messages on the lockers when you finish and the BEST water filtration system make this place the best for your next sweat session!

Source: Google

★ 5

I love going there! Great group of people and energetic instructors.

Source: Google

★ 5

Everyone is welcoming and kind. The instructors teach great classes, and you can tailor the workouts to your skill level. The atmosphere is fun and encouraging—highly recommend!

Source: Google

★ 5

45 minutes fly by at the cycle bar!!! I love that the workouts include an arm bar for at least 1 of the songs.

Update, over a year later and I still love this place! Feels like family when I walk in the door! The ride is amazing and always full of energy! Best thing I ever did was walk in that door!

Year 3 update, cycle bar still rocks. Filled with people who are so energetic and positive! Workouts make you sweat and are motivational. I love this place!

Source: Google

★ 5

Cyclebar is an amazing studio. The instructors are awesome and so motivating. It is a workout for the body and mind. The front desk staff is so friendly. Always a great experience.

Source: Google

★ 5

I do not do group fitness. I hate it. All the “woohooing” makes me groan. I want to put my head down and work. Stay in my own world. At least, I used to think that way. All of these instructors and staff at CycleBar have pulled me out of my shell. They have become my friends over the past many months. I have never had a support system like this in fitness in my whole life, nor have I felt more comfortable in a group fitness setting. I have transformed my body a lot in a short period of time through (really, really) hard work, so don’t expect to come here just to be social. You will work hard. This has become the place I want to be when I am lonely, or frustrated, or celebrating, or it’s a day ending in Y. I hope folks reading this will come give CycleBar a try. I still won’t “woohoo”, though.

Source: Google

★ 5

Cyclebar Norman saved my training plan. I had to travel to Norman for an unexpected extended stay, and was worried about losing fitness as I prepared for XWA 2022. Getting into Cyclebar as often as possible allowed me to return to my plan without any loss of fitness - and Training Peaks confirms it. The staff was wonderful. Thank you to Lanny and everyone there, who knew my name after my first visit, were supportive and professional.

Source: Google

★ 5

I started cycling about a year ago and just got introduced to CycleBar Norman. This is by far the best place to cycle from all aspects; you are greeted with the friendliest staff when you arrive, then get to ride in a spotless room on the best bikes. If you have not gotten to take a class with Renee you are truly missing out on a phenomenal ride. She is one of the best instructors around. I look forward and get excited before each ride!

Source: Google

★ 5

Source: Google

★ 5

I got to participate in the recent HYPE night and loved it! Cyclebar Norman is such a fun community to be apart of but when you get to hang out with all of your favorite instructors in one room it's just that much more fun! This community gives me the opportunity to invest in my own growth, and each instructor brings something different to the podium. I tell all of my CB friends to book hype night rides when they can because it's just such a fun experience, and maybe they get to hear from an instructor they haven't taken yet!

Source: Google

★ 5

Cycle bar has such a positive and inspiring atmosphere! All of the staff is so nice and helpful and the instructors are amazing and have you leaving the studio feeling refreshed and inspired after a great workout!

Source: Google

★ 5

I LOVE CB Norman! I love all the instructors and classes. Amanda who runs the place is amazing!!

Source: Google

★ 5

This place is my therapy. From the positive atmosphere, to the FANTASTIC CYCLESTARS, kickin beats, awesome lighting, AND wonderful A/C, it takes you away from the world for a while. CycleBar takes great care of their riders and makes sure you get what you need. It’s a phenomenal workout! Come try it...first ride is free.

Source: Google

★ 5

Great community! Started a year ago and great way to be active in a fun way!

Source: Google

★ 5

This place has changed my life. The positive energy that each Cyclestar exudes constantly pushes me to be my best self. I start my day off here every morning, and would highly recommend that everyone do this! I could go on all day about how much I love this place and the people here...

Source: Google

★ 5

Cyclebar norman is the most uplifting and fun environment!! the employees and instructors are always so friendly and helpful. Could not image cycling anywhere else.

Source: Google

★ 5

before starting cyclebar i absolutely hated having to do cardio, but this place makes working out SO much fun! the atmosphere of the room is out of this world and the staff is so kind and thoughtful. i can’t tell you how welcoming it feels to walk into a place with so many customers and be greeted by name and with a smile! this place is definitely top notch in all aspects.

Source: Google

★ 5

630am Express classes with Kylie will wake you up! Every staff member makes you feel like family the moment you step into the studio.

Source: Google

★ 5

going to cyclebar norman is always the highlight of my day, the instructors/CBX are so welcoming and the community atmosphere will keeps you coming back for more!!

Source: Google

★ 5

love this place! always such a good and motivational workout.

Source: Google

★ 5

Love love love this CycleBar!! All of the instructions and staff are so positive and welcoming.

Source: Google

★ 5

Cyclebar has helped me find a cardio I actually LOVE! Before cyclebar, I was always the person who hated cardio but ever since starting cyclebar classes I’ve become addicted and now go multiple times a week! I feel so much more confident and healthy with cyclebar in my life! It’s not just good for you physically but also mentally! Also everyone at Cyclebar is so friendly and the atmosphere is not intimidating at all! Check it out!!

Source: Google

★ 5

I love this place! If you want a fun and quick workout then check out CycleBar!

Source: Google

★ 5

Cyclebar is the best!! The instructors make classes so much fun, and every workout is such an uplifting experience!!

Source: Google

★ 5

Great, friendly, attentive staff. It's always an enjoyable experience and the workouts keep you motivated during your ride and afterward.

Source: Google

★ 1

After I cancelled my membership back in October of 2019 they continue to charge my debit card until I had to turn my debit card and get a new one in December 2019. They won’t be open long.

Source: Google

★ 5

Best start to my day!! Absolutely love CycleBar, I definitely recommend!

Source: Google

★ 5

Cyclebar is my happy place!!! The instructors are amazing and so is all the staff. It’s always a great workout.

Source: Google

★ 5

The hardest and most reward workout ever!

Source: Google

★ 5

Wonderful staff, great classes and such a fun experience! Love CycleBar Norman!

Source: Google

★ 5

Love this place! All of the staff is so encouraging and I look forward to coming everyday!

Source: Google

★ 5

Favorite workout! Look forward to coming every day! Classes are fun and instructors are encouraging! Love this place!

Source: Google

★ 5

This has become my happy place. I absolutely love it and it is so much fun! I just get lost in the music and not even realize I am working out!

Source: Google

★ 5

Best workout place in Norman! The staff is amazing and encourage you every step! If you’re looking for something different , give it a try! Perfect for all skill levels and ages!

Source: Google

★ 5

Great facility/workout. Very clean, great equipment/customer service. Hard work but LOTS of fun!

Source: Google

★ 5

Love love love this place! Never have felt so welcomed when working out. The instructors and staff are so nice and sweet! This place feels like my second home 💗

Source: Google

★ 5

Love Cyclebar Norman! Such a great workout and everyone is so nice and welcoming!

Source: Google

★ 5

Cyclebar is AMAZING. The instructors are motivating and passionate about what they do, they also take a real interest in you. The exercise itself is fun and the overall vibe is energetic. I recommend it to any and everyone. CycleBar really promotes personal progress and personal goals. I love it!

Source: Google

★ 5

My FAVORITE place to workout! The staff are extremely helpful and welcoming. There are numerous different types of classes to take as well as times throughout the day. I love that I feel like family when I walk through the doors!!

Source: Google

★ 5

If you want to challenge yourself by some of the greatest people, come to Cyclebar! I hate cardio, but I have found a way to get it done that I absolutely love! 🚴‍♀️ Come join!

Source: Google

★ 5

Truly cannot day enough good things about this place! From the classes to the staff to the owners and facility, love them!!

Source: Google

★ 5

Such a fun and challenging workout! The instructors are so uplifting!

Source: Google

★ 5

The staff is very friendly and the instructors are awesome!

Source: Google

★ 5

Love the staff and the community cyclebar brings to Norman.

Source: Google

★ 5

CycleBar Norman is easily one of my favorite places to be. It is my 45 minute escape from my crazy busy schedule. The CycleStars motive me in every way to always do my best! Everyone on staff is super friendly and welcomed me from the very start.

Source: Google

★ 5

10/10 would recommend

Source: Google

★ 5

Absolutely love this place! All the cyclestars are so encouraging and awesome! They truly want us to be better!

Source: Google

★ 5

The staff is very friendly. I was a little nervous about trying something new but they make you feel welcome as soon as you walk in the door.

Source: Google

★ 5

Super friendly and welcoming! My favorite place in the world and favorite people. Owners are such great people that you can just fall in love with! Give it a try! First ride is free!❤️❤️❤️ Love you CycleBar norman!

Source: Google

★ 5

Source: Google

★ 5

Source: Google