★ 5

Awesome place---still Awesome!

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★ 5

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★ 5

I love Genesis. I've never been comfortable in a gym. Fir me it's a very intimidating place. That has changed since coming to Genesis. The staff are always friendly and welcoming. The trainers are very knowledgeable and have made me more comfortable using the equipment. I'm achieving my fitness goals!

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★ 5

Trey the smoothie guy is super welcoming and the best!

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★ 5

Genesis midtown has a great atmosphere and staff are always super friendly and welcoming. The facility has a wide variety of machines and plenty of equipment even during peak times. Overall great gym!

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★ 5

I had a right shoulder and deltoids injury for years.but after working out with trainer Jackson Berg. I am foreseeing full recovery with him,as my trainer. I’m reaching my goals thru genesis health clubs and also with their”state of the art,body fat loss,muscle gain, monitoring scale”

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★ 5

Staff is always friendly, plenty of machines even during busy times

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★ 5

The whole gym is great and the most cleanest I have seen, with towels ready for me to use, protein shakes on the go, and overall not much traffic when busy gym hours are going on. it is a bit pricey but the price is worth what you pay for.

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★ 5

Been coming to this club for years!! I love it here!

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★ 5

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★ 5

Love this place, especially the employees! Shoutout to Trey who makes the best smoothies and is always super kind.

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★ 5

Trey made a great smoothie for me post workout !

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★ 1

Updated 9/2025 after almost 2 years at Genesis. The gym is consistently, not kept up towels are often out. Plumbing, water, air condition issues. Equipment typically not well kept up and looking a mess. Added pictures for a morning that I arrived last week. With crunch just opened down the street and costing less, it doesn’t make sense to stay at Genesis.

Also recenty posting signs offering a free shake if you give full stars. Poor taste.

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★ 5

Mid Town has got the best shakes in Tulsa
Shout out to TREY

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★ 5

Midtown got the best shakes, shout out to Trey

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★ 5

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★ 5

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★ 5

Great gym with helpful staff and clean facilities. Love doing morning classes to get my day started in the right direction. Discipline and hard work pay off in combination with a great gym.

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★ 5

Benjamin did a great job with my personal training session. Very satisfied

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★ 5

Sawyer has been my trainer for the past couple of months and really has helped transform my gym and nutrition habits. Awesome place to make your gym home!

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★ 5

Excellent People Great Place 2 get HEALTHY

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★ 5

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★ 5

Erin and CJ hooked me up today with everything I need to get fit and stay fit. Very nice staff here!

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★ 5

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★ 5

Have had an amazing experience at this gym. Everyone is very helpful and understanding. Benjamin has been an excellent help with everything.

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★ 5

Wow, so impressed with this employee!!!, Trey is literally so amazing and makes my shake perfect every time, what a wonderful and handsome man!!

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★ 5

WOWZERS! Just wanted to give props to the shake maker. Trey really does deserve a raise he went above and beyond on my CoOkIeMoNsTeR shake.

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★ 5

I am 6’ 6” and started in January 2025 at 175lbs. After the initial assessment and personalized nutrition and workout intensity advice from Benjamin Stenzel, I surpassed my goal weight of 200lbs in 4 months. I am now working to increase general strength to keep up with my kids. The team at Genesis has been very welcoming and motivational.

I highly recommend, at least, getting the free body scan with the initial assessment. Learning my base metabolic rate of ~2000 calories was a game changer. Knowing this allows you to easily gain or lose weight by managing your food intake above or below your bmr.

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★ 5

Ashly Riggs was very friendly,kind,and helpful!

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★ 5

Great gym to get a good workout in. Karl always gives a friendly greeting checking in, Joey is a great personal trainer and has stuck with me to achieve my fitness goals!

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★ 5

Very happy with our Personal Training sessions with BEN at Genesis! I learned a TON about how to improve/track my nutrition, and gain/maintain muscle. 💪 Matched my GOALS with a sustainable well rounded weekly routine. Always brings a positive energy and feedback to keep you motivated to stay the course.
This is the first time I’ve been able to enjoy working out 3x per week without flaring up sciatic pain - which has majorly built up my confidence that I can get stronger and love my body! I’m excited to see how much more I can accomplish 🥳

THANK YOU Ben!

Source: Google

★ 5

Benjamin was a great trainer. He was personable and professional.

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★ 5

It was an excellent experience on my Day 1 here at GHC Midland Tulsa location with Fitness manager Benjamin Stenzel. Get me the knowledge I need in this new chapter of my fitness journey. Was patient and took his time with me to get me up to speed. Excellent guy great location

Source: Google

★ 5

I’ve been attending Genesis now for about 6 months and I am loving it! The staff is super super friendly, everything is always so clean, and they have all the equipment you could possible need! All of their spin instructors are amazing as well! Couldn’t recommend enough!

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★ 5

Super happy I chose this gym. The staff is all friendly, it’s clean, and overall comfortable. I definitely appreciate my personal trainer Joey N. He is on point with everything, extremely knowledgeable and a great personality. Makes working out enjoyable while still pushing me to be better.

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★ 5

Joey is the best master trainer at the Midtown location!

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★ 5

I just joined the club, and I so love it. It is clean and bright and looks very modern. We need lots of equipment and lots of space. I was assigned a personal trainer as a gift. His name is Benjamin Stenzel, and he is so good. he told me a little of his story and asked about mine. He showed me all the exercises I needed to use to tone up and get stronger and help with my diet, too. I was pleased with him, and I suggest you ask for him. I give a 5-star review.

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★ 5

This place is GREAT! The staff is extremely accommodating and friendly. I have been a member of several gyms and while this isn't the "newest" gym, it is run very well and has a great set of amenities and I would recommend it to anyone local in Tulsa.

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★ 5

Amazing atmosphere

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★ 5

Amazing staff

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★ 5

I love the place it’s so nice and the workers are very kind

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★ 5

Benjamin Stenzel was great and super knowledgeable!

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★ 5

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★ 5

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★ 5

Great management team and helpful, fun staff.

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★ 4

I’ve been a member of Genesis, formerly Sky, for a long time. I appreciate the hours the gym is open and the assortment of equipment available. Staff, especially Kylie, is friendly and helpful! I’m at the gym at 5 AM and Kylie is always ready with a smile & welcoming comments! She helps start the day in a great way!

Source: Google

★ 5

I have been coming to Genesis for 5 years, and it feels like home. The staff are friendly and the workout floor has ample space to do versatile workouts!

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★ 5

Great gym. Very clean. Steam room and dry sauna are great. Kiley is awesome at the front. Very professional staff. Best gym in Tulsa.

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★ 4

I've been using this gym for a long time. I like that they have a sled and plenty of diverse equipment. The staff is nice and they offer a steam room and sauna which could use an update.

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★ 5

I love genesis! Always reliable, reasonably priced, great workouts!

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★ 4

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★ 5

Love all the nice equipment and my favorite is the Barre class taught by Rebecca

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★ 4

Extremely awesome staff. Clean and friendly!

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★ 5

Clean and welcoming environment.

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★ 5

Desha, CJ and Carl are the absolute best! There customer service is second to none and make it a joy to come work out at Genesis

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★ 5

Enjoy the space, weights, and amenities! It’s fun here

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★ 5

Great staff that is prompt at handling issues

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★ 5

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★ 5

Friendly staff, clean, and convenient location. Have been going for years!

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★ 5

Been going weekly since 2021, very clean with plenty of room to get your workouts in!

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★ 5

Love love love this gym!! Been to multiple locations and this by far has the best staff, equipment, and child care. Smoothie bar is amazing as well.

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★ 5

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★ 5

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★ 5

Great gym! Everything you need and friendly people

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★ 5

Great gym super friendly staff Erin the new OM and Karl are so of my favorite people there

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★ 5

Love it here! Great facilities, never overly busy, more than enough of each workout machine you'd want, and love love love the steam room. Great spot!

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★ 4

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★ 5

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★ 5

Great gym. All the staff is so friendly and actually talks to you. All around good vibe and all the equipment you need.

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★ 5

Great gym and equipment, staff is super friendly and the place is well maintained!

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★ 5

Good place to workout

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★ 5

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★ 5

Great attitude and very helpful.

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★ 5

👍👍👍

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★ 5

Great gym, convenient location, and good variety of equipment for all needs- cardio, powerlifting, HIIT, TRX bands, calisthenics… they have almost everything you need for your physical fitness needs. Special mention for the rock wall, sauna and steam room!

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★ 5

Very clean and has everything needed!

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★ 5

We’ve been coming to genesis for several years now. The new management is great!
Ben has done a great job of over seeing that the gym stays clean and in good shape. Getting equipment fixed and maintained. And ensures a clean and safe environment to exercise.

Erin in hospitality is amazing and so kind. Always smiling and welcoming.

The ladies in kids care do a great job. My kids love going to hang out with their kids club friends and climbing The rock wall!

Great community here at midtown!!

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★ 5

Miss Molly is fabulous! She has helped start on the right track with my knee pain and so knowledgeable! Definitely very clean and organized ♥️♥️

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★ 5

Genesis Health Club in Tulsa is a solid option for those looking to stay in shape. The gym offers a good range of equipment and classes, and the facility is generally well-maintained. Staff are helpful and professional, and the overall environment is nice. It’s a dependable choice for regular workouts.

Source: Google

★ 5

I love coming into this gym! They have all the equipment you need, a steam room and a sauna, as well as a rock wall, and tanning booth. Pilates are also available for one on one training sessions with their trainers Kristy, and Billy! There are always so many familiar faces like Kiley at the front desk always greeting you with a smile, Karl and Jacob in housekeeping keep the place so clean, Kaylee at the shake bar always making the best shakes, Subrina in the kids club is so sweet and so good with the kids. Erin is always soon top of any issues with my account, and kind to everyone I've seen her interact with. Raider is always there to help the members which is really helpful. The trainers Joey, Will, and Zech are the best! The gym always has a good vibe and they have made so many improvements over the past few months! If you are looking for a gym to join this would be the one! There are so many other amenities you can use as well at all the other locations that are included in your membership.

Source: Google

★ 5

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★ 5

This is absolutely the best gym in Tulsa. Highly recommend Sam, a personal trainer who is extremely knowledgeable, helpful, and can take your workouts to the next level.

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★ 1

Avoid this gym and its “promotions”. I signed a contract for a six month period. Within the first two months I have paid over $400. I signed my contract January 31st. Instead of starting the contract on the 1st of February, they “pro-rated” an amount of $106 until the 15th. On the 15th, I was required to pay an additional $115. Which I was not aware of, I thought I had paid the entirety of the month of February. I was then told I needed to pay the next month’s amount on my next visit to the gym. I immediately paid the amount. I received a call saying “my payment was returned to my bank”. So, I return in person and had them charge my physical card for $95, once again. The following day, the initial payment that was “return” was cleared from my account at my bank. Thus, within two months I have now paid this gym over $400. Please do not sign any contract with them.

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★ 5

Kaylee makes great shakes

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★ 5

I had a training session with Sam. He was great! Would recommend to others. If you need a personal trainer choose him!

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★ 5

Everyone is always available.

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★ 5

Facility is amazing. Friendly staff always complementary. I get a protein shake every day at the bar and Haylee is there most of the time. She’s so sweet and has made me the best shakes out of all facilities I’ve been too. She’s fast and knows what she’s doing. Raise her pay! She’s been so consistent and I’m very appreciative of the excellent service!

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★ 3

I do like this location although I love the 101st and Sheridan better.
This place is small, but everything seems to work and in order. They also have a towel service.
The ONE complaint is not enough staffing to help with evals, help OR get the dang campers off the machines! Get off your phones people, and let others use it!!! Genesis? Maybe walk around and help with that?

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★ 5

Loving my experience here, first coming back to a gym in a while and all my experiences have been amazing. The staff is so kind and very eager to help. I also had a Personal Training session with Sam and he was great!! 🙌 So understanding and encouraging, we hit it off immediately.

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★ 5

Is great 🔥🔥!

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★ 5

Peter makes great shakes

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★ 5

Peter is awesome

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★ 5

Peter helped me increase my bench press by 50 pounds with his form tips

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★ 5

Peter is super helpful and always offering to spot

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★ 5

Love this place, they are always super nice and y love the gym areas, the bathroom is super nice and they have 2 saunas🧖‍♂️, really nice place.
Mb was amazing on the front desk ☺️

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★ 5

Amazing and after a few weeks I can see progress and the staff and people are so friendly.

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★ 5

Incredible services and shakes! Best gym in Tulsa. Haylee is the best

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★ 2

Please please please fix the showers in the men’s locker room! It been over 3 years and they still suck! It’s not that difficult to have hold/cold valves that work properly!

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★ 5

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★ 5

Great people, nice and clean facility. Workers are very kind

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★ 5

Genesis bar was great

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★ 5

Very nice facility, staff are very helpful and kind! Thank you Genesis Midtown!

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★ 1

No hot water and it's been a poorly managed situation. One of the primary reasons I'm paying 70$ a month is for the way this gym is able to fit into my daily routine, showering after my workout and heading straight into work, and now it can't even do that.
Management asked for plumbers through signs hung up in the locker rooms for a couple weeks from among their members, insinuating that their compensation would be through free memberships. While the hot water was spotty, you could still figure out how to take a warm shower eventually. I guess no one got in touch because the hot water has just been completely out for a week now! Maybe the situation was more complicated, but it reeks of cheapness to all the members I've talked to -- you can just call a plumber on Google! There's hundreds!
Was told it would be fixed on Monday - it's Wednesday now, and still nothing. Embarrassing situation to put yourself in as management - but hey what do I know! I'm just the dummy paying 70 dollars a month for a gym that doesn't have hot water.

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★ 5

Just tried a peppermint mocha sugar free, 60 gram protein shake. Haylee is the most friendly girl.

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★ 5

Haley makes the best protein shakes!!!!

Thanks for your friendliness!

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★ 5

Great gym and great staff, also Hailey is so sweet with great customer service and does the best shakes here!

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★ 5

Haylee is super nice and always very welcoming when you enter the gym!!

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★ 5

Karl was very kind and helped our team out today working out and getting better!

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★ 5

The gym is amazing and the staff is great !!! Also one of the cleanest Genesis with a steam room and a sauna !

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★ 5

I love this location. Friendly staff and clean facilities. Love the steam room here. The timing is just right.

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★ 5

Absolutely love this location, I will never go back to another gym again !!❤️

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★ 1

This gym can't keep hot water in their showers. Nothing else really matters after that. It doesn't even matter that for $50/month they don't have fans on the cardio equipment, and that the resistance machines are in disrepair. But hey, now that no one is showering because of the cold water, there's plenty of towels available!

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★ 5

I have just recently joined this gym and so far it has been a wonderful experience . It’s clean a very positive environment and the staff are super helpful and friendly. Raider has been great && Haylee is amazing , always has a smile on her face and she makes the best protein shakes! Love this gym and the people

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★ 5

Hayle is amazing!!!
Always has a smile on her face!!!
Makes the best shakes!!!
Highly recommended!!!

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★ 5

Great gym. Super kind staff. Hailee At the health bar is the best!

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★ 5

Amazing protein shake! Best I’ve had in a long time!! Thanks Hailey!!

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★ 5

The midtown location is always clean, always stocked with the things we need, the staff greets me every time I enter the building, and it’s warm enough to workout during the winter. I have no complaints and will continue to use this location for my fitness needs.

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★ 5

Adelina was very helpful at the front desk. I had also noticed how clean the men’s locker was and fresh towels were ready to go! I recommend this gym.

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★ 5

Gym is always clean, I like this gym a lot, Adelina is kind and helpful always!

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★ 5

The girl in the front desk believe her name was Adelina helped me get signed up fast and efficient showed me around gave me a few tips on lifting and made me feel welcomed

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★ 5

I would definitely recommend this gym! It’s always so clean and shout out to Adelina. She’s been super nice and helpful whenever i need something!

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★ 5

I had a fantastic experience here, and I just wanted to take a moment to recognize Adelina. They were incredibly friendly and went above and beyond to make sure I had a great experience. Their support made my time at the gym even more enjoyable. I highly recommend this gym!

Source: Google

★ 5

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★ 5

This has to be my favorite of the genesis gyms!! So fancy and clean!! And the men’s locker is so fresh and clean, so convenient and right down the street from work!!

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★ 5

There’s a lot to love about this gym! Basil at the front is super welcoming. Alexi is an Ace in group classes-PIYO & Power Pump. Benjamin is a wonderful trainer, and Raider is a good manager. They were very gracious letting my kids visit during the holiday. Excellent customer service! Highly recommend!

Source: Google

★ 5

Been going for about a month now always so clean and everybody is so friendly especially Kiley at the front desk (and Karl and Erin of course!)

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★ 5

Great gym with friendly staff, especially Karl! Love that Genesis has multiple locations in a Tulsa but this is my go to spot. Love the upgrade to the simple keyless locker system. They also have fantastic classes like Alfie’s power yoga!

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★ 5

This is the best gym. Their manager Taylor has really turned the place around. She’s the one in the photo. Seeing a manager do what she requires of her staff is nice to see.
It’s inviting and warm. I like the decorations a lot. It’s a place I can go that’s a second home. The staff is so friendly. Kaylee makes the best shakes and remembers everyone by name and shake preference. Karl is by far
The best front desk person. Equipment could be updated as well as the flooring upstairs but all in all this place is IT.

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★ 5

Amazing club, friendly staff, and guest access. Joey is an awesome personal trainer!

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★ 5

Joey is the best personal trainer! Highly recommend!

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★ 5

Love it here! Taylor is the best. Super friendly and full of knowledge on any questions that pop up 🙂

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★ 5

I have been going to this gym for about the last 18-20 months. The gym has a wide variety of weight machines as well as free weights for lifting.
The current staff is great, very friendly and helpful in all facets, whether it is front desk, assistance in locker area or assistance with training.
Improvements in several amenities have been made, such as the men's steam room has become more dependable, and the complimentary towel service has improved.
I have to drive a little farther to get here, but it is well worth it.

Source: Google

★ 5

The whole crew overall makes this gym a great experience, protein shakes were amazing by Haylee she did a good job

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★ 5

Haylee did a great job in making the shakes, best I’ve had in a while and she is also very friendly and outgoing. Overall, best gym I’ve gone to.

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★ 5

I enjoy coming to this gym specifically, cause it’s close to all my errand running places. I love the the smoothies too! Ask for Peter’s makes the best smoothies.

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★ 5

Very wonderful clean and efficient.

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★ 5

Peter is very friendly, welcoming, and professional. He made me a peanut butter banana protein shake and it was absolutely delicious. Definitely would recommend getting a protein shake here. All of the staff are welcoming and attentive. The gym and locker room is well maintained. I love it here

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★ 5

Peter has excellent customer service definitely recommend trying a protein shake

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★ 5

Shout out to Peter for making the best shake in town!

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★ 5

Peter helped me at shake bar today and was great!

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★ 5

Haylee is wonderful!! She is so sweet and inviting every time I come into Genesis, and she makes the best protein shakes!

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★ 5

Amazing gym love the staff and love their protein shakes..highly recommend!! Love Haylee

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★ 5

Haylee is always so kind and greets everyone! This gym is one of the best in town. The stretch cage is a necessity for every gym. They rock!

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★ 5

OMG! You must stop by and pick up a shake ! Haylee is amazing and makes a mean coffee kick! 🍦 💪🏽 🙌🏽

This place is great and has all equipment necessary to do all you need, from body building to cardio, to yoga, you name it. Suana, both wet and dry, showers, lockers, rock climbing, and don’t forget to stop by the front desk and give Karl with a K some love!! 💪🏽

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★ 3

Good gym, friendly staff and great selection of classes.

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★ 5

I love my gym

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★ 5

My first time coming to this location. Friendly and helpful staff. The gym is in great shape and kept clean! Would definitely recommend.

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★ 5

Haylee makes amazing shakes and the gym has a lot of space and it’s a pretty sick! She has a great attitude and she takes recommendations well.

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★ 5

Haylee crushes it with the protein shakes

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★ 5

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★ 5

Pretty solid gym, very clean amenities, and great friendly staff!

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★ 5

Love this gym! Specially Karl at the front desk! He’s always so friendly and kind!

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★ 5

The new GM has completely turned this place around. The existing staff has always been so amazing and now with the new leadership, this gym might be the new hot spot in town! But on a serious note, this place was really dirty and not well maintained when I started working out here in January of 2024. The new GM has fixed everything that was broken since January in only a month. This guy is a beast!

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★ 5

Peter was super friendly! Great staff and gym is super clean!!!

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★ 5

peter was so helpful

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★ 5

Peter was so kind and helpful!!

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★ 5

New here. Everyone is so friendly and the gym is really clean. Having a great time so far!!!

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★ 5

Great fitness classes.

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★ 5

Ashton at the front desk was polite and had a lot of enthusiasm! The gym was very clean. If you're looking for a gym where the employees are respectful and nonjudgmental, check them out!

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★ 5

So I am here for a several months for work and before i came i looked for a nice wholesome gym with everything i would need, like back home. I FOUND IT HERE!
From rowers to assault bikes, from 106lb kettle bells to bumper plates for heavy deads. It’s all here, the people are GREAT, the equipment is nice and the protein shakes are swell!
Definitely happen i chose Genesis while im here in Oklahoma.

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★ 5

Good club. Usually there’s lots of machines to use. Very nice front desk staff.

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★ 5

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★ 5

Great workout today!

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★ 5

Love this place awesome environment

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★ 5

This is the best gym I’ve ever been to shoutout to Zayne and Brian if they weren’t here I wouldn’t be going to this they make the atmosphere better then any other employees in this whole gym they need a raise asap

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★ 5

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★ 5

The staff is amazing and helpful.
Feels like family .
I actually enjoy the gym.

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★ 5

They got everything you need to get swoll 💪🏻

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★ 5

Great spot in midtown! Facilities are A+!

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★ 5

Staff always greets you with a smile! Nice and clean facility.

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★ 5

Great place. Meme is a great trainer! Zach was also great trainer. They’re both very helpful!

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★ 5

Great gym with great people

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★ 2

Decided to join for the indoor pool at 56th and Memorial, but poor maintenance ran me off. Dry Sauna is absolutely a dump. Pool was shut down for weeks for being dirty. Hot water heater was out for months, only cold showers.

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★ 5

I can always count on high energy and good vibes when I see Taylor. She’s a rockstar. She’s welcoming and genuine! 10/10 experience. Every. Single. Time.

-edit- Peter at the shake bar with the shoulder brace….. great kid, kind and very helpful!!

Jacob Fuller is the man. He’s always goes above and beyond to assist me any time I need help. Big vibes. Big gains.

The shake bar is awesome. Haylee and Kaylee do a phenomenal job!!

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★ 5

Haylee is soo amazing my friend & I came in.
She is the shake queen at Genesis Health Gym! She mixes up the best post-workout shakes—delicious, refreshing, and packed with all the right ingredients. Friendly, fast, and always with a smile. She makes the perfect shake every time. 5 stars for Haylee!

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★ 5

Great place to workout, clean and friendly staff. Thanks Karl and Peter

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★ 5

Peter and Karl are always happy to say hello! Friendly gym

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★ 5

Great gym. Tried others gyms but always coming back here. Great stuff and always helpful. Peter Karol are very helpful.

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★ 5

Haylee at the shake bar is so great!!

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★ 5

Haylee was SO HELPFUL in the smoothie bar. Excellent customer service 👏

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★ 5

Peter is nice and always helps out!

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★ 5

Peter is always around to help out ! Love this gym

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★ 5

Huge shoutout to Haylee at Skycafe! Super friendly and consistently provides amazing service. Thank you for making each visit a great experience!

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★ 5

Best most friendly staff around! The new GM is really making moves!

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★ 5

Hands down best gym in the Tulsa area!
s/o Haylee for being so nice!

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★ 5

This location is wonderful, so clean, so professional, and friendly! Love to be greeted by Karl every morning and since Jacob (with a ponytail) has been here everything has improved. Can’t wait to go back and get a workout in!

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★ 5

I had a great experience at this facility when I unexpectedly felt faint and unwell. The General Manager and the front team immediately came to my aid and made sure I was taken care of. They provided snacks and water to help me recover, turning what could have been an embarrassing moment into a comforting one. The gym is always impeccably clean, and the staff is consistently welcoming. The new GM is very engaged and attentive, which adds to the positive atmosphere. I'm so glad I chose this gym, and I want to give a big thanks to the entire team!

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★ 5

Good overall facilities, nice machines, good enviroment, love it.

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★ 5

Clean facilities, great staff, and never crazy packed like those other gyms.

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★ 5

Been here for years

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★ 5

Peter and Allie were very welcoming at the front desk. Best gym for the price in the Midtown area.

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★ 5

Peter and allie

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★ 5

Great experience. I love Allie and Peter! Love the fall decorations ❤️

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★ 5

Peter and CJ did a great job… highly recommend

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★ 5

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★ 5

Karl Peter is a nice dude !! Great front desk staff.

Source: Google

★ 5

I Love this gym I’ve been going for the last few years! They have a super friendly staff! And good workout equipment! I can always count on Peter and Karl to greet me with a smile everytime i walk into the gym! I highly recommend this gym if you’re looking for a good one!

Source: Google

★ 5

Peter and Carl were great! Carl is super friendly

Source: Google

★ 5

Kaylee is amazing always on top of her game I love coming to midtown everyone is there to help if you need.

Source: Google

★ 1

Where do I start with this place? First of all, I am a disabled vet and when I first came in to sign up I asked about a vet discount and was told “I’ll take care of you”. Keeping that in mind here was my experience with genesis midtown.

First off, the staff was amazing over all. It’s the company that has operational problems.

I was quoted $53 a month with childcare and was constantly billed at $79 a month despite promises to rework my contract and fix the error.

Secondly, I get paid once a month and I’m
On a fixed income. These guys constantly attempted to bill be days before I got paid. Multiple times I asked for my billing date to be readjusted to match my pay cycle. I was told it would happen when my contract was reworked to reflect the $53 price point I was initially quoted. That never happened.

So for whole time at this gym, I was always behind in my payments, but never delinquent. My very last interaction on this subject, I responded to an email On a Thursday telling them I would have my account paid before my next visit on Monday. The Sunday before I paid my account in full. Monday morning I went in to work out and was told that I needed to submit new checking account. I explained to the front desk clerk that I did not have a new checking account, I just needed my billing date tweaked. I was told that I would not be allowed access without submitting a new checking account. I again repeated myself and verbally articulated that we must be at an impass. I asked specifically if I was going to be able to work out and was told no. I clarified and we both acknowledged that my account was in good standing. Without an additional checking account I was being denied entry.

In the state of Oklahoma this is a breach of contract that they are liable for. They failed to execute the contract and willfully breached the agreement. But guess what? They’re still trying to charge me $80 a month.

I would not recommend signing up at this gym. There is no standard of operation or customers service with these people. Especially when you can get a membership at vasa fitness for $30 a month.👎👎👎👎

Editing to address their bullshit response. My account was behind and I PAID IT. The next day I attempted to come in and was denied access. After the fact? You don’t allow a member to use your facility after their account becomes current? What a word salad bullshit nothing response. That’s a non answer.

Source: Google