★ 5

Great location! The staff was super friendly. The coach was great. My wife and I came from out of town. They made us feel at home. Got a great workout in.

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★ 5

Tried the free intro class and adored it!! It was so much fun!!

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★ 5

I have absolutely LOVED Orangetheory here. It’s a wonderful community where you can tell they care about your growth and wellbeing. On top of it all it’s so fun to be apart of the family. This is the first gym that has made me feel a total part from the start.

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★ 5

Love this place, love the coaches and the music, and your first class is free, definitely come check it out!!!

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★ 5

I was visiting from Ft. Lauderdale for the Women’s College World Series. Given the choice between attending classes at this OTF studio or the hotel gym, I chose this Nichols Hills studio.

This. Place. Is. Awesome.

I attended a 2G, a 3G, and a tread 50 class. I had 3 different coaches on the 3 different days, and I loved each one of them. Guy had such a zen like quality about him and was so welcoming. Mike cranked up the intensity with the music and support during our 3G. And maybe this is a regional difference, I’m not sure, but Levi actually “coached” the tread class, along with the strength class. Where I’m from, we’re told that if we sign up for the tread class, we’re on our own—just read the tread card. I guess that’s what I’m used to so…no complaints. However, having Levi constantly check in on us and come by and give us encouraging shoutouts was amazing. I loved his energy and his music as well.

ALL of the coaches and studio participants were incredibly supportive, positive, and friendly. The SAs were sweet, helpful, and so friendly. The studio was up to date (more so than some NYC studios that I’ve visited) and very clean. I absolutely LOVED working out here—I would leave my comfy hotel and hop on the interstate and drive 30 minutes to do it all over again.

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★ 1

Really small and cramped gym. Better workout options in the area.

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★ 5

Awesome workout every visit. I came back after a 6 year break from OTF and the improvements all around are great. High tech treadmills and rowers along with a better heart rate monitor make it so easy to track your heart rate during class. The addition of the strength only or tread only classes is great.

Everyone at this location from staff, coaches and other members have been super welcoming and nice. Not once did I feel uncomfortable. In the short 3 months I've noticed changes in my body, physical endurance and overall mental wellbeing.

I highly recommend this location!

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★ 5

The staff here is amazing!

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★ 5

Amazing coaches and friendly staff. Everyone is so helpful and encouraging!! The music keeps you pumped and proper guidance from the coaches, even in group setting, motivates you to push your limits! Go Orange🧡!

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★ 5

In Nichols Hills, where fitness dreams come alive,
Orange Theory thrives, helping you strive.
With workouts so bright, they'll make you feel grand,
Instructors who guide with a supportive hand.

From treadmills to weights, and all in between,
You'll sweat and you'll smile, in this fitness scene.
So, come one, come all, and join in the thrill,
At Orange Theory Nichols Hills, where goals we fulfill!

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★ 5

Life-changing experience… great workouts, enjoyable music and inspiring coaches… combine it with consistency and discipline, and you will find a new fountain of energy… join now and in 6 months you will thank yourself. You will feel like you got a new body…

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★ 5

Probably the best way to get a great all around workout. Great coaches and support staff. You owe it to yourself to come to the Nichols Hills Studio and try for yourself.

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★ 5

Been coming here for almost three years and still love it!!

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★ 5

Music is loud, the workouts are intense, the members are nice, the front staff is welcoming and the instructors are informative!
Come join Orangetheory ⭐️

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★ 5

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★ 5

I love my coaches and the variety of workouts. The bike kicked my butt today!!

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★ 5

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★ 5

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★ 5

Amazing and fun, great coaches and friendly staff. :)

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★ 5

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★ 1

My husband went to a class at this location once and listed me as his emergency contact. Since then, they keep calling me and texting me. This is NOT an appropriate use of this information.

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★ 5

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★ 5

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★ 5

I’m visiting from VA/DC, joined a class while in town. The instructor was great!

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★ 5

I absolutely love the Orange Theory classes. I have never had a more effective workout. Helps me to have a coach guide me through the workout and encourage me the whole way. Coach Guy was great!

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★ 5

Orange Theory Fitness (OTF) is an effective workout for beginners to advanced participants. The coaches are not only competent as instructors, but are educated and friendly as well.

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★ 5

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★ 5

Awesome coaches- always supportive and fun!

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★ 5

Everyone is welcoming and positive. Amazing coaches and workout!

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★ 5

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★ 5

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★ 5

I love this place. They definitely helped me reach my goal.

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★ 5

This is my go-to Orangetheory! I've been an Orangetheory member for about a year and a half. The coaches and staff at this location are well experienced. As long as I am in the area, I will be going to this location.

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★ 5

I have nothing but great things to say about OTF, Nichols Hills! The coaches are great and encourage you to do your best. Everyone does a great job to make you feel like a part of the OTF family and that is what keeps me coming back.

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★ 5

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★ 5

I enjoyed the motivation to push past my interpreted limits. I think that with repeated sessions that I will reach my goals and push past my current weight plateau

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★ 5

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★ 5

I joined to supplement my yoga and cycling, knowing I really needed to add strength to the mix if I was going to get results. On day 1 I was powerwalking, and four months in, I'm running 20.5 minutes, something I haven't done since middle school. And somehow it's fun? The coaches here are wonderful. I've been to other OTF studios where the coaching is louder and a little more intense, but there's something about the Nichols Hills coaches that really makes me feel special. They know me by name and I just feel good walking in and leaving it all out. Even the members are friendly, it's rare that I don't get all kinds of smiles and "great jobs!" with the folks next to me.

Also! Not once have I heard a coach or a member mention losing weight, being skinny, etc. It's all about health and STRENGTH!

If you want results, OTF is where it's at. It's hard. You're going to work for those splat points, but the results are incredible.

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★ 5

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★ 5

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★ 5

OTF is one of the best workouts on the planet!

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★ 1

The coaches and front desk staff are fantastic - very helpful and friendly. The studio is clean and the workouts are great. However, as others have mentioned in the reviews, the management staff is extremely unprofessional and if you want to cancel, you are in for a rough experience. The front desk staff was very helpful in this process but management was fairly hostile and made the process difficult. I was actually surprised I was actually dealing with the manager considering the front desk staff was so much more professional. Reading through the reviews, this seems to be a common theme. Definitely check out orange theory, but it is probably best to go to a different location.

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★ 1

Visiting from out of town and I’ve been a member for almost 4 years. Worst studio I’ve ever visited!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

OTF is intimidating at first because it seems like everyone knows everyone but that then becomes the best part of being a past of this gym. A friendly family atmosphere where the person working out next to you is rooting for you!

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★ 5

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★ 5

So fun!!!!!!! Loved every bit!

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★ 5

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★ 5

Orange theory has been changing our lives. We love it!

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★ 5

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★ 5

I've resisted OTF for the longest time because I didn't think it could possibly live up to the hype. Well, I was wrong. OTF is an excellent workout and environment. The music is exactly what I need for a high intensity workout. Guy and Mike are killer coaches. 10/10 recommend if you want to be challenged while being fully able to set your own pace, within a supportive environment.

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★ 5

I love OTF! The staff and coaches are all super helpful and kind and I always get a great workout. It is definitely a monthly investment, but totally worth it!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 4

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★ 5

Nicest staff with the best music!!

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★ 4

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★ 5

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★ 5

Good intensity working all areas of the body.

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★ 5

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★ 3

UPDATE: They did credit back my class and reach out to me within the week after and promised to give their employee better guidance for special circumstances like what we experienced.

In short my paid membership, long time member friend, has brought them so much business, missed the 5min mark by like a minute but I told them upon arrival she had driven towards Edmond location and again at the 4min mark that she was at the light (at 63rd) They let the waitlister in after smirking at me. Then had the nerve to act like she was doing my friend a favor by not charging her when we approached the desk for resolution. No one offered me a credit, I guess non-members dont count...only experienced this at the Nichols Hills location after 3 years of attending. The Edmond location has always been FANTASTIC

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★ 1

Incredibly disappointing that this studio puts a bad rep with the Orange Theory name. The coaches are amazing but the administrative side of this studio is horrible. The owner of this franchise should seriously considering taking a look at the management of this studio. The manager is rude and can be degrading. A studio like this should work hard to have good customer service however they do not. I will not ever return to this location. I have been to 5 Orange Theory locations and the experience I had here is an embarrassment to the chain and nothing like the experiences I have had at other locations.

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★ 1

The manager is absolutely horrible. Rude, unhelpful and acts as if she is above. Poor customer service and incredibly poor behavior. Orange Theory overall is great, however this studio is incredibly disappointing.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing place, amazing trainers! Guy is a gifted leader.

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★ 5

Love OTF.
Staff and Coaches are helpful and courteous.
Pushes you too try harder.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 1

I have not set foot in Orange theory since February when Covid-19 began. However I have been unsuccessful in getting them to stop charging my credit card for months, since canceling back in May. After repeated phone conversations and e-mails I am still being charged. I realize this pandemic is hard on everyone but it’s my feeling they are trying to fraudulently continue to hang on to clients who do not wish to be exposed in a gym setting. Is anyone else having the same problem?

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★ 5

Loved the atmosphere and the workout was very challenging! Coach Guy gave great direction and was very encouraging. He made my Fiance and I feel welcome! Loved it so much that we both got memberships! Christine was awesome at explaining the membership options and the specials. She made signing up easy and effortless!!

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★ 1

The trainers there are first class. I have nothing negative to say about them as they do a great job.

The administrative side of this franchise is why I’m giving OTF Nichols Hills such a poor rating. Be it accounting errors that have been made, paperwork that never got processed, or just overall poor customer service that has been provided, I eventually grew tired and cancelled my membership.

A word of advice if you are planning on joining and subsequently want to cancel your membership, you absolutely need to stay on top of them to make sure the paperwork is processed. If cancelling a membership, go in 30 (or more) days in advance of your account draft date and fill out the paperwork. Follow up a week or two later to make sure the paperwork gets processed and not conveniently misplaced like mine was. If the paperwork does not get processed, your account will get drafted and you will have to wait an additional 1.5 weeks to get the money back. They tell you “everything has to be processed through Corporate” and they can only do it once a week. Which, is a total BS excuse. You absolutely need to be on top of your game or else it will cost you money and time. If you don’t believe me, read the other sub-par OTF Nichols Hills reviews on this site.

I hope those reading this review can learn from my experience. Also, if the owners/operators of the franchise are reading this, please take the time to start routinely training your front desk staff. The whole “well that’s just how Corporate does it” responses that paying customers receive is just bad business.

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★ 1

I have enjoyed working out here, but have been horrified by their customer service. I asked to freeze my account during the COVID-19 pandemic because I didn't and still don't feel safe going to the gym - apparently my freeze expired with no notice last month. I received a call from them today letting me know that the only way to keep my account frozen would be to update my billing information - so I did, under the impression that this would allow me to freeze my account. When I got off the phone, I saw that they charged me for my June membership - when i called back there was no one who could reverse the charge. Outrageously bad customer service as a poorly veiled attempt to take my money during a pandemic.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 5

Love coaching there! Great members and staff!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The front desk staff and instructors have created an atmosphere that is welcoming and encouraging. The workout is awesome. I love the challenge and know that I will start seeing results quickly if I keep going to 3-4 classes each week.

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★ 5

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★ 5

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★ 5

We have heart rate based interval training that is proven to get results from the inside out! We have showers and lockers as well, making us the perfect one stop shop for all your fitness needs!
Neil I Owen
Show House LC

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★ 5

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★ 5

Visited this past week from Chicago. Both coaches, Emmanuel and Samuel, were excellent. Also, unlike some other OTFs I've visited, no hassles or problems connecting my monitor, data, reporting, etc. Looking forward to visiting again in a couple of weeks when business travel brings me back.

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★ 5

Friendly staff, great coach and you feel amazing after! I’ve spent years trying to find the right workout program and finally found it...over a year later and I’m still addicted to Orangetheory ❤️

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★ 5

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★ 5

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★ 5

Great place, music, coaches! They make working out so fun!

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★ 5

The coaches are all fantastic. They’re knowledgeable, courteous, and they push me beyond what I knew I could do. Emmanuel in particular has supported me so much in my fitness journey, and his classes are by far my favorite. The community that OT creates is so supportive and I’m absolutely obsessed!!

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★ 5

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★ 5

Great coaches and workouts!

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★ 5

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★ 4

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★ 5

Love OT!

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★ 5

Clean facility, tough workouts and kind staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Overall I’ve really enjoyed it. I like that they track your metrics, so you get to see how you did each session, this is a pretty cool thing that you don’t really get other places. I like that the equipment is all nice and clean. The trainers have been good.

For me personally, I need someone else to create the work out so I can just show up and do it. OTF is really good for this.

I came over from CrossFit which I also really liked. This is less weights, but a pretty nice mix of things.

I would definitely recommend this for others. It’s not for everyone but probably a good option for a lot of people.

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★ 5

It's hard going somewhere new & trying something that you've never done before so it's nice to be greeted & welcomed by the staff. I thought Jason did a great job of making me feel comfortable & assessing what my goals/needs were. Ashley (the coach) took the time to educate us on proper form/use of the machines & explaining the setup of the room. I think she's super encouraging & motivating. I'm impressed with how she knew so many people's names. She often checked on me during the workout. I was afraid this would be CrossFit like (nothing wrong with it- just not for me). It's much more of "go at your own pace" & "the goal is come out being better/stronger than you were before" instead of competing with the person next to you. I was super excited about seeing my stats afterwards too! Jason took the time to review the membership & everything with me. The concept is really cool & I love seeing on the monitor what zone you're in (you wear a heart rate monitor during your workout). Overall, a really great experience. It's hard doing something new/different- the hardest part will be signing up & getting there! Once you're there, you feel comfortable, safe, & motivated to become your best self!

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★ 5

Absolutely fantastic! Motivating and inspiring coaches & class participants. Can’t help but keep a constant smile on my face! First week in and already 4 classes under my belt. I’m hooked!!!

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★ 5

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★ 4

Update: At bottom

The staff was great and the concept is a good one but the owners execution when setting up the space leaves a bit to be desired.

I think there were 25-30 people in the class before ours as well as 25-30 in my class. Obviously people are going to sweat in all temperatures but there was insufficient ventilation and as best I could tell no de-humidifier running. Everything was wet. The mirrors and window were clouded like a bathroom after a shower, except it was other people’s sweat, ick.

The floor was slick with moisture which presented some challenges doing the “weight room,” exercises. It was a clear day outside. Imagine what it would be like in rainy weather!?!?

In general the HVAC was not suited to the task for this space, which is disappointing. Everything else was clearly custom branded, well thought out and executed.

Update: The owner was quick to respond which says a lot. Adding a star. They plan to address the issue and I’ll be back to see how it’s going. To be clear I don’t think this should stop anyone from going. My friend that sent me has gotten so lean in 6 months, I thought he caught a terminal desease. Turns out he just caught Orange Theory.

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★ 5

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★ 5

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★ 5

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★ 5

The coaches are fantastic, and I love that the workouts are always challenging and different.

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★ 5

Lots of good cardio mixed with simple weight exercises.

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★ 5

In one hour of my day, I can get a great full body workout without having to plan or stress about what to do at the gym that day. The knowledgeable trainers at OTF already have the plan taken care of -- I just have to show up and push myself to improve each and every class. The workouts are motivating and fun.

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★ 5

The folks at Nichols Hills OTF are great. Would highly recommend!

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★ 5

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★ 5

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★ 5

Best workout, best coaches, just....the best!

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★ 5

I really love the staff, workout, and location! Everyone should give it a try, you have nothing to lose because your first workout is free!

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★ 5

If you want a challenging workout that's fun and judgement free you have found the right place

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★ 5

Great workouts and even better staff!

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★ 5

OTF Nichols Hills is the best!

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★ 5

Amazing instructors and an intense, fun and different workout every time!! HIGHLY recommend trying!!

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★ 5

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★ 5

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★ 5

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★ 5

I went for the first time and had an awesome experience. Ask for Brooke when you go and she will take care of you!

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★ 5

This is an amazing workout. The staff and coaches are so friendly and helpful. You will be encouraged and pushed to do more in a workout than you thought was possible but you will enjoy it the whole time! If you want a workout where you are surrounded by other people and coaches that are encouraging you to keep going even when it feels hard and then laugh together afterwards then this is the place for you!! This is so much more than a big gym experience, the staff and fellow members become friends!

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★ 5

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★ 5

I've tried a quite a few group workout classes (hot yoga, boot camp, crossfit), and this is by far my favorite! Mixture of rowing, treadmill, and strength training is just what I need. I've been going 1 month and can already tell a difference in my body! The coaches and staff are great!! Can't recommend enough!

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★ 5

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★ 5

I LOVE Orange Theory NH! I felt welcomed from the moment I stepped in the door by the staff, coaches, and fellow members, the coaching staff is very encouraging. If you're looking for a good cardio workout this is the place, I truly have felt a difference in my body since starting in June. I love that the workouts are different every time! Highly recommended!

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★ 5

One of the best workouts I have had in a really long time. Such a great staff and instructors. Highly recommend trying it out if you are wanting to get back in shape!

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★ 5

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★ 5

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★ 5

Excellent service! I appreciate how personal and prompt their team is for each class! 😃

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★ 5

I have joined every gym under the sun, all types of fitness classes, all type of specialty gyms, and Orangetheory by far, is my favorite. Great workouts, the music keeps me amped, and every day/workout is different. You cant beat that. Love the location, its perfect for me.

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★ 5

I concur with @Dylan Glidden. Great workout and great staff. Two thumbs up

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★ 5

As a new resident to the area, I must say I’ve gotten way more out of OTF than fitness classes. I’ve made so many friends and have a network of people who push and support me each day! I also love that the class formats are different every single day and I think anyone at any level can jump into a class and find that working out does not have to be so intimidating!

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★ 5

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★ 5

Best workouts, best coaches, best staff, best studio. Happy to be a part of Nichols Hills OTF

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