★ 1

Your employee Michelle is very condescending and rude regarding your media practices. I'd like to ask you to stop putting your advertisements on my car, especially when this paper gets wet.
I called to voice my concern and was met with snarky answers and limited information.

Source: Google

★ 1

#1. Get it in writing.
I took the word of Orange Theory staff as gospel, and they were not true to their word. The fault is mine, I’m a fast learner.

#2. Studio management and ownership is subpar.
Prepare to be treated as a transaction. I expected different. The fault is mine, I’m a fast learner. Attempts to resolve my dispute with newest studio manager(Michelle) and owner(Mitchell) were in vain. My frustration was passed over and the presented solution was to pay more.

#3. Coach Ryan & Coach Nikki are awesome, this doesn’t reflect upon their excellence in coaching. In my opinion, ownership/management owes the coaches big time. Kings Pointe Village never had to close, but it’s now obvious the decisions that brought down a great studio.

#4. Consider Midtown Tulsa location on 15th St as an alternative. Different ownership, much better at customer care.

Source: Google

★ 3

Some caveats up front:
-I’ve attended only 4 classes here while in town for holidays
-I wear earplugs to every Orangetheory class, as I’m more sensitive to noise than the average bear.
-I’ve attended classes in 7 different states

Unfortunately I don’t recommend this studio for two main reasons:
-the coaches, despite having a mic, still shout out instructions. It’s really unpleasant
-there are not enough free weights to handle a full class

The shouting is just really jarring, and you sort of need to white knuckle through knowing you’re still getting a great workout. I know it’s part of the job to be inspiring and to empower the class, but this is just notably different from any other studio I’ve attended. It’s well intentioned but frankly detrimental.

The weights issue: this is not ok. It’s not a brand new gym, yet they only have one supplemental rack of weights for those who need to go heavier. All the relevant dumbbells were quickly claimed, leaving my wife and I with lower weights than we’d have preferred. Sure, we’re in solid shape…but we’re not bodybuilders. The kind of weight amounts we need are standard at every other gym I’ve visited. Space in every Orangetheory is used with intentionality, so I know there’s not a ton of spare room…but the weights are essential to the workout.

A couple of positives:
-there does seem to be a strong community at this gym, and good rapport with the coaches
-Mackenzie was confident enough to politely correct my form knowing full well I’m not a local member: she’s also positive which I respect.

Source: Google

★ 5

Orange Theory is the only workout I have been consistent with. The staff if amazing and welcoming. The y are supportive and knowledgeable. I love the community they foster! Great workout and great people.

Source: Google

★ 5

All staff are awesome! Coaches make class fun, coach Mack is the besttttt

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★ 5

Love OT classes! Even if I’m tired at the start I’m full of energy when I leave. Mack is the best coach! She is incredibly motivating without being pushy. Her classes are great!

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★ 5

If you’re looking for a motivating and challenging workout experience, give this place a try. Coaches are amazing!!!

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★ 5

Love the 91st and Sheridan OTF! Super fun, great sweat, great instructors!

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★ 5

Coach Mac is my fav! Love OT South Tulsa🥳

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★ 5

Love working out here! Mac is awesome. She brings the energy and makes the workouts so fun!

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★ 5

Coach Mack is 10/10! Great instruction, great music, great energy. The perfect hype woman!

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★ 5

This place keeps me coming back. I have seen major results with my body and health!

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★ 5

I have been a member of orange theory for 6 years now and will never go back to any other workout. It’s incredible, coaches actually know you and care. Never the same workout each day.

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★ 5

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★ 5

Fun uplifting atmosphere with the best coaches!

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★ 5

Orange Theory South Tulsa is THE workout spot in Tulsa, period. It’s a tight knit community between the coaches that teach there and the members. You’ll always get a smile walking in the door and leave feeling accomplished towards whatever your fitness goal is. Thank me later!

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★ 5

Love this studio. Friendly staff. Great community. Amazing coaches.

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★ 5

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★ 5

I like how the coach showed a genuine interest in helping me reach my fitness goals.

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★ 5

Great Music, Intense workout and Great Coaching

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★ 5

Very friendly staff and clean facilities

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★ 5

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★ 5

It’s a great workout. Great encouraging coaches. Fun environment & community make it easier to stay consistent. I’ve done lots of group workouts it’s easy to see why people stay with Orangetheory for so long. Give it a try!

Source: Google

★ 5

The coaches are great! I leave feeling accomplished after every workout!

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★ 5

One of my very favorite places to be! If you are looking for a place to be challenged, encouraged, held accountable- this is it! The coaches are the best of the best! ❤️

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★ 5

Best place to workout and build a community! Coaches and Staff are awesome and make you feel welcome on your own fitness journey!

Regan and Coach Mack lead a great team! ❤️

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★ 5

Friendly staff and the best coaches. Workouts are hard, but so fulfilling. Everyone is friendly and encouraging. I’ve never once walked out after a workout and regretted going!

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★ 5

I’ve been a member since 2019 and haven’t regretted this investment in myself one bit. It’s rare to find a place that you feel like the staff are your good friends. Love this place!!!!
#OTFSouthTulsa

Shane T. (The Splat Captain)

Source: Google

★ 5

This Orangetheory is the GOAT! The instructors are all fantastic. They are motivating, encouraging and play music that pumps ya up!! It’s never boring. I always feel challenged. Best group workout i’ve ever done by far!!

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★ 5

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★ 5

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★ 5

This Orange theory is fun and challenging and never boring. The instructor is positive and attentive and encouraging and full of energy. They pay a lot of attention to everyone in class and make sure that we are all doing well. I’m thoroughly enjoying my classes there!

Source: Google

★ 5

Great workout and coaches!! They put you to work and keep you motivated!

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★ 5

I love how the coaches explain everything so clearly and are so encouraging. Such a fun atmosphere with no judgment. Everyone is so friendly. Highly recommend orange theory.

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★ 5

Great place! Go see Mac, she’s the best!

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★ 5

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★ 5

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★ 5

Great time and great experience with people around you to motivate you in a positive way

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★ 1

Scammers… They were very nice when my wife was trying to enroll for membership however they didn’t provide accurate information about cancellation. When she requested cancellation in January, they said that they require one month notice which is appropriate however, when we called in February for cancellation, they said that they cannot cancel the membership without paperwork completed one month before!! Which they didn’t tell us in January. We requested paperwork to be sent to home and we never got it. We just realized later that they keep on billing my credit card without informing us.

Source: Google

★ 5

amazing work outs, coaches, & music!! my favorite place to be.

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★ 3

No women’s deodorant in the bathrooms. No lotion either like midtown. Treads and bike were decent. Front desk said I owed for a class but they didn’t know to remove and re-add me to fix that. It got fixed. Music was meh but I like old school ESP templates.

Source: Google

★ 5

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★ 5

I love the group fitness environment, and the coaches are so motivating! Watching my splat points go up throughout class is also a huge motivator. I have done so many different kinds of exercise classes and gyms, but Orange Theory checks all the boxes for me!

Source: Google

★ 5

I love that from the coaches, the front desk staff, and all the other members - everyone is always encouraging each other to go father, lift heavier, and push past the limits we tend to put on ourselves. Plus, there’s always a cause for celebration. Community is everything!

Source: Google

★ 5

OTF, to me, isn’t just a “gym”, it’s a community. The business model is obvious to see, the members come first. My OTF, South Tulsa, is like a family. I truly enjoy seeing the staff, the “old” members and the new members. We recently had a member hit 1000 classes. The staff went all out (pun intended) to make this a special occasion with balloons, treats, selfies with the member, etc.
Go to a gym to maintain a healthy lifestyle. Stay at a gym that makes you feel like family. OTF!!!!

Source: Google

★ 5

Amazing staff, coaches and atmosphere to enable you to get the most from each and every workout.

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★ 5

LOVE LOVE LOVE this place! South Tulsa welcomes you by name, cheers you on and checks on you when you’re not there. It’s truly the only place I’ve easily lost weight

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★ 5

The best workout ever!

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★ 5

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★ 5

Orangetheory in South Tulsa is fun and challenging and never boring. The instructor is positive and attentive and encouraging and full of energy. I’m thoroughly enjoying my classes there!

Source: Google

★ 5

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★ 5

The workouts are high-energy and never boring! I am a long-distance runner and OrangeTheory has been great for cross-training - helping me run faster and recover quicker!

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★ 5

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★ 5

The staff were very welcoming and willing to help while I was at Orange Theory. I love that the workouts I can do at my own pace especially since I haven’t worked out in 7 years. Such a great and fun environment to work out in!

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★ 5

Coach Liz was fantastic.

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★ 5

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★ 5

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★ 5

This is the best gym I’ve ever been too! The coaches really push you, it’s the most consistent I have ever gone to the gym because it’s just so fun. I don’t feel like I’m working out.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Amazing workout this morning. LEXI was inviting as ever and Coach Alex was on point with inspiration and queuing. I would do it again in a heartbeat.

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★ 5

I like that it's fun (first & foremost), but it also pushes you to do your own personal best. The short-burst intervals are also great vs. workouts that keep you maxed out for too long. The instructor, Max, was great too - kept it fun & light, but equally intense & effective!

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★ 5

Nothing to think about! Just show up and give your best! You will get results!

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★ 5

Great and high energy. Madison is awesome

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★ 5

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★ 3

Please stop texting my phone. I don’t want to become a member lol

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★ 5

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★ 5

I love this place! The coaches are knowledgeable and motivating and the workouts are never the same from one day to the next. I love that I just need to show up and they will tell me what I need to do and I get a great workout every time.

Source: Google

★ 5

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★ 5

I am completely enjoying Orangetheory Fitness! I am sore every day which means I am successful every day. The trainers are very professional yet personable and even funny! It is a good thorough work out. I’m grateful to have this program to support my decision to live a permanent healthy lifestyle!

Source: Google

★ 5

I really enjoy that I don't have to think when I come here to workout, I just show up and do whatever the coaches tell me to do. This takes away from the stress of going to the gym. I also get a much better work out in with the coaches than I would just working out on my own. They push me much harder than I push myself. The environment is so positive, and all staff members are always very helpful. I love that we use heart monitors to track our progress, it makes working out feel more like a game, trying to get as many points as possible!

Source: Google

★ 5

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★ 5

Great instructors. Great workout and clean facility. Lots of modification and class time options.

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★ 5

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★ 3

I’d give this place 5 stars if it wasn’t for the app. I realize they’re not really in control of it but I’ve been a member for almost 2 weeks and I still can’t book workouts in the app. The app support people are terrible and haven’t responded to me in over a week.

Source: Google

★ 1

I didn’t like my experience at Orangetheory at all. After I signed up for the membership, my schedule picked up quite a bit with work, including out-of-town travel, and I couldn’t find time for the classes. In order to cancel, you have to go there in person, or submit your cancellation via certified mail. I chose to do it in person after a couple of weeks passed, and they made it super uncomfortable. Then I found out that they are still going to charge me another month, due to their cancellation policy. It sucks that they make people pay even though you already cancelled and can’t go. Read the contract thoroughly, and don’t be fooled. I won’t be back, and I will advise anyone against it.

Source: Google

★ 5

Coaches are experts. I’ve lost 50lbs in 3 months!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been a member since March of 2020. Love the program and the South Tulsa location. The staff and coaches are extremely helpful, friendly, and welcoming. There is a healthy balance of motivation and encouragement during each class. If you’re intimidated by walking into a gym, staring at machines, and wondering “Now what?” you will not feel that way here. Coaches walk everyone through every step of the way; Zero guess work - Only results! Regardless of how someone might rate their current, personal level of physical fitness, I believe they would benefit from these classes. Give it a try!

Source: Google

★ 5

Coaches are excellent! Great place to get a good workout in.

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★ 5

I love this location! The entire team is amazing!

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★ 5

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★ 4

Great workout to start the day

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★ 5

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★ 5

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★ 5

Amazing i love their energy

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Peak time workouts (5AM) waitlisted 7 deep daily.

Visiting other studios while traveling requires premium up charge.

Cancellation policy a joke in modern times. They act like the pony express has to ride the request to New York.

Requires more than 30 days notice. Came in the the day it pulled from my account and they said you will Have one additional $107.43 payment.

Lesson learned takes 2 months to cancel / no prorate mine took 59 days to cancel something They couldn’t fulfill their end of the deal.

Highly recommend a different franchise or lifetime fitness.

Source: Google

★ 5

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★ 5

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★ 5

Very good coach is very nice place enjoy the experience

Source: Google

★ 1

Loved working out here, but when I needed to cancel my membership, it is extremely difficult. We gave 30 days notice that we needed to cancel. A few days before the next billing date, we called in to make sure that we would not be charged again. The person there said the manager, Ashley, would call us back. She never did. Then today, our credit card was billed for yet another month. Called up and talked to Ashley and asked her to refund the charge and she was extremely rude and would not so we told her that we would proceed with a credit card charge back so that is what we are now doing. A good manager would have been able to resolve this issue very easily without having to escalate it to require us to do a credit card charge back. Not a great way to run a business!

Source: Google

★ 5

Loved that we are able to work at our own pace and that the trainers are very intentional! I recommend for any level of fitness and to crush your goals!

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★ 5

The workout is never the same therefore constantly confusing my body...which equals amazing results. I love the motivation received from each unique coach. It’s an inspiring way to start my day.

Source: Google

★ 5

This studio is the best of any that I have been to so far! And I have been to 7 different studios— in Texas, Missouri and California! The first time I came was when I was in Tulsa in June for work and I loved everything from the trainers, to the front desk, and even the other members were very friendly and welcoming.

Source: Google

★ 5

Love the staff and every workout!!

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★ 5

Amazing staff, always new workouts, someone motivating you, and a very unique culture unlike any other gym!

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★ 5

Love the Orangetheory model. 25 minutes of strength training, 25 minutes of cardio, 5 minutes of stretching. Every day is a different mix of workout activities; these activities are the same across every OT location. Friendly coaches and staff who hold you accountable.

Source: Google

★ 5

I’ve lost 15 pounds and will lose more if I continue to go to OT!! Thanks for getting me wedding ready ❤️

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★ 5

Great trainers. I feel like I make progress toward my weight loss goals every time i leave there.

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★ 5

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★ 5

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★ 5

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★ 5

Did a visiting class here a while back and loved this location! The front staff is very helpful and knowledgeable about the program. Wish OKC's location had staff like this ;)

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★ 5

Love this place.

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★ 5

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★ 5

I love my OTF! The atmosphere is great with dim lighting and good music. The workouts are challenging and the coaches are with you every step of the way motivating you to push yourself beyond your comfort zone. Best workout EVER! #keepburning

Source: Google

★ 5

Great workouts!! I love the energy of the classes/coaches.

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★ 5

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★ 5

Orangetheory is my favorite! I have gone to numerous gyms and studios over the years and never looked forward to going. I love the classes at OTF. I get healthier and stronger every class. Love love love the coaches and staff!

Source: Google

★ 5

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★ 5

Just moved to Tulsa and everyone at this studio has been so welcoming! Great workouts with great coaches!

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★ 5

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★ 5

I love that I don’t have to think about it. The coaches are really great at keeping you motivated and informed, so all you have to do is put the work in!

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★ 5

I love that it's so structured. I love that I can track my progress, calories burned etc. All the coaches I have encountered are very positive, uplifting and inspiring this is something that someone who is severely overweight and is battling to change their life truly needs!

Source: Google

★ 5

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★ 5

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★ 5

Orange Theory is the best , I have been going to gyms, personal trainers and never have I had the wonderful help this gym gives me for form, encouragement and patience from any instructor . Staff is always very friendly !!

Source: Google

★ 5

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★ 5

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★ 3

I love the classes! I get a great workout and love Alex and Wyatt’s classes so far, but i am annoyed at the way i have had multiple issues with money coming out of my account when it’s not suppose to. If you sign up for a promotion you get the 2nd month free you expect to get exactly that then they say well if i give you your money back it will take 6 days. I understand this but i asked someone a week and a half ago to check and make sure that December was free and she said yes you are good, then when i called today angry she said she could ALSO see on my account where it said December fees were waived But no one can explain why i was charged!!

Source: Google

★ 5

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★ 5

Great staff. Great classes. And I look the best I have looked ever! Highly recommend for anyone of all levels and ages. Truly is the only workout you will ever need! Plus it feels like a family when you walk in!

Source: Google

★ 5

I love my OTF!!! The workouts are number 1 in the country and the music and coaches are very motivating!!

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★ 5

Intense but doable workouts broken into pieces, coaches are helpful and do a great job of encouraging people to push themselves but to do so by focusing on where each person is at individually so that everyone makes progress without feeling overwhelmed or discouraged.

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★ 5

Great workout, especially if you need motivation to keep going. It's high energy and challenging. The coaches are all excellent. The facility is top notch. I feel like I get in a crossfit workout without damage to my body or risk of injury. I'm hooked.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great workouts! I burn about 900 calories per workout and the coaches are great.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

If you’re looking for personal training but don’t mind sacrificing the one on one for a small group, then I think you’d love this place. You get small group training while you also get to see how your workout is progressing via a heart monitor. Give it a shot.

Source: Google

★ 5

Orangetheory has been a wonderful place to workout. Although it is pricier than a normal gym it is nice to have a regimented workout that follows certain guidelines in order to get the most out of the workouts. Their trainers are attentive and aren't afraid to push you if you need it. Overall a great experience. Also, just to clear this pompous air with Christophe Jamet there is in fact a dress code on the client agreement form under the heading Dress Code and is as follows "Orangetheory® Fitness wants you to come to class fully prepared for strenuous activity: enclosed running shoes, athletic shorts/pants, ATHLETIC T-SHIRT, towel and water bottle. We reserve the right to refuse you entrance into the studio if you are not properly attired." So dont let the panties get in such a bunch. Your wife's either.

Source: Google

★ 1

If you're a female who wears functional fitness clothing and doesn't want to be told to clothe themselves as if you were in some Handmaid's Tale fever dream, I would avoid this place.

My wife and I came in to workout while visiting in-laws. My wife was wearing a super basic Lululemon sports bra, loose tank top/tshirt and full length workout tights. with 5 minutes left in the workout, my wife takes off the loose tank top as she's working up a sweat. Apparently the trainer took issue with a woman wearing completely normal, functional exercise gear and she had the manager come over to my wife (during the workout, with 5 minutes left to go) and told her to put her shirt back on. It was unnecessary, embarrassing, and pathetic. My wife was understandably annoyed over what had happened, and instead of owning up to it, the trainer (who had complained about it) tried to commiserate and say it's orange theory "policy" (It's not). The owner of the franchise later called my wife and tried to mansplain to her why she needed to cover up. We've reached out to their corporate office and haven't heard anything, which is honestly a little shocking. Women have enough BS to deal with in the fitness community- it's really not a good look for OrangeTheory to allow this kind of behavior to go on.

Also, my heart rate monitor wasn't working for half the class. No thanks.

Source: Google