★ 5

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★ 3

I come to the gym for cycling. They eliminated one class and are using the cycling room for massage chairs so now the cycling needs to share space with other aerobic classes like Body Pump. This is ridiculous. There is plenty of space in that gym for them to put their massage chairs somewhere else. What about the room that used to be used for childcare? Give us back our cycling space or you will lose some members.

Source: Google

★ 4

It was pretty crowded but I had access to anything I want to do. I never had to wait very long

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★ 1

PUBLIC SAFETY: Do not use the sauna. I tried to ask who did the Sauna rebuild to give them a chance but is that composite decking in there for the bench? Is that smell off-gassing chemicals from plastic decking (VOG’s)? That is extremely unsafe, and may cause serious sickness, throat, eye, and nose irritation. I know Trex brand says not to use their products in high heat situations (aka a Sauna). I’ll be looking more into this if the 24hr Fitness Corp won’t take responsibility and fix it quick and will be contacting public health services. Come on guys, it’s not that hard.

Source: Google

★ 5

Please provide more great classes such as body balance with Kai or dance with Jazmine
Those are excellent

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★ 5

I took a class called body step instructed by Kai, I loved his class and energy, I will definitely be back for more of his classes 🥰

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★ 5

Went to the bodystep at 5:30 with Kai at the Mcloughlin location!! Amazing class! Will be back and bring more friends!

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★ 1

Creepy old guy moaning in the pool showers for 10min and leering at young women who are just trying to swim and people jumping into the pool straight out of the sauna without showering. Absolutely disgraceful

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★ 2

All of the other 24s have better machines sadly but this one is the only one in portland actually 24 HOURS used to love coming here late night and use the sauna but they replaced the wooden seats with plastic and it smells horrible in there now

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★ 5

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★ 1

Cancelled the best class there (spin) for massage chairs. Terrible corporate mgmt.

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★ 2

I’m very disappointed in 24-hour fitness. Again, people at the top making decisions that aren’t actually impacted or seem to know, or care about the impact this causes. They are taking away cycle classes to build a ‘rest and relaxation’ room. Who goes to the gym to rest and relax? And why would they think it be a good idea to take away one of the most popular and most well-attended classes. So many people that attend cycling specifically have their memberships just for that. The instructors, Joey and Nikki are amazing. There is talk about possibly moving the spinning bikes to another room and while it’s completely nonsensical to take the cycling room away, I hope they will at least just keep the bikes so we can still have some form of the class.

Source: Google

★ 1

I am not a reviewer and so if Im taking the time to write one of these out it’s because I want to advocate for something that is getting missed to the detriment of a business or org. I’m leaving a review here because I don’t think the many reviews that me and other members have left through the 24hr app are actually being received and with that I don’t know that this issue is being seen; and I know that any smart business cares about gaining customers, but even more, retaining them. With that said, I’ve been a loyal club members for over 4 years and have chosen 24hr fitness over many other clubs and their more d affordable fees and newer facilities because 24hr fitness (and specifically the McLoughlin location) had outstanding instructors and group fitness classes —most especially their cycling classes have been some of the best in town.

However, after years of taking cycling classes with Nikki and Joey, we students were informed without any notice that management had made the decision that these classes were immediately dropped without any follow up as to how these cycling classes could be accommodated. I pay for my membership annually and was given no notice that a significant portion of classes would be cancelled with no notice. Classes that have historically and are currently some of the most consistently full classes with a very loyal following. I understand there are changes being made and cycling is experiencing a downstream effect, but the lack of clear communication and dismissal of group fitness classes that are well loved and attended makes absolutely no sense and feels really disrespectful to loyal paying members. I hope that higher management gets this review and can understand the anger I’ve impact this has on loyal clientele.

The instructors are 5 star instructors, and I could not give higher praise to this club’s cycling class instructors, their attention to form and well rounded classes.

I’m looking to and waiting on management to respond to me (and many other loyal members) with serious consideration and solutions as to how to reconcile this cut to members. If cycling classes go, I will not be renewing my membership and I will be inquiring about how this is going to be reconciled/compensated as I lose the core benefits of what has kept me a loyal member.

Source: Google

★ 1

Corporate greed is taking away spin classes. Our room is being replaced with a Recovery Room that they will charge extra to use. There apparently is a room that the class could be moved to but it doesn't seem that this is being considered. This location and class times worked well with my work schedule. Spin classes are the reason that I joined 24 Hour Fitness. Looks like I will be canceling my membership and finding a fitness center that actually cares about all of its members. Other members have expressed that they will be canceling their memberships as well. Nikki and Joey are awesome instructors that I am willing to follow to a new fitness center.

Source: Google

★ 2

They have tons of equipment , much of it broken or in general disrepair. They have 5 treadmills that integrate with a smart watch, three have been broken for months with no sign of repair. Chances are you’re not going to get to use what you want.
The showers are gross, missing doors, not working, drains stopped up.
I wish my annual membership hadn’t just renewed. I’d go somewhere else.

Edit- 6 months after my initial review, now 4 of the 5 treadmills that connect to a watch are broken. The connection to the heart rate monitors on the cybex machines are physically destroyed. Despite their response to this review, they have done absolutely nothing to improve the situation.

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★ 5

Devron was great at introducing me to the facility, explaining everything and getting me signed up to the program I want. Great job!!!

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★ 5

Moved to a new area of town and rejoined 24 Hour through my health insurance provider. Went to the front desk and there was an issue with the paperwork. Chris stepped up to help and phone call after phone call he got it done! Chris was professional and very happy to help! Very happy to be rejoining.

Source: Google

★ 5

Great staff and wonderful place to work out

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★ 1

This place is still disgustingly filthy! I don’t think the cycling room has ever been cleaned! It’s gut wrenching and for this establishment expecting paying patrons to workout around this filth is really insulting! Health dept needs notified!

Edit: what do you mean contact you so you can investigate? Go into the cycle room and look at the filthy disgusting floor and bikes! Just clean it!

Source: Google

★ 5

My trainer, Brett, tells it straight and with class. He is informed and knows how to relay a ton of information in a short amount of time.

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★ 5

Roberto is possibly the best BodyPump instructor. He is clear, concise and challenging! He is also very funny!

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★ 1

On Saturday, September 7, I saw 2 men acting aggressively to some women in the upstairs weight area. Ther were no employees around and appeared that there were only 2 staff for the entire huge facility that day. The women went downstairs to report he behavior. An employee finally came up about 20 min later to speak to the men. They were not asked to leave despite making the women (including myself) feel unsafe.
This location is understaffed and does not seem equipped to handle routine patron safety.

Source: Google

★ 1

This place is absolutely terrible. The staff are careless and unprofessional. Even though I paid for a full one-year membership, they didn’t let me in and, after a month, suddenly told me I wasn’t a member. That is unacceptable and feels like a scam.

When I simply asked to use the restroom, they even refused that. It’s truly disgusting service. One particular employee was extremely rude, and the rest of the staff never once informed me about any supposed issue with my membership.

Honestly, one star is far too generous for this kind of treatment.

Source: Google

★ 5

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★ 1

EDIT: No i won't spend my time emailing your corporate website. HIRE CLEANERS AND ACTUALLY CLEAN YOUR GYM.

Chipped edges at all the bathroom mirrors, dirty tiles all over.
This was insane, ive seen the gnarly reviews for awhile but thought, it cant seriously be that, even over years of people reporting the filth online. I just went to check it out myself and was so disgusted, im insulted that grown adults, aka the manager in charge, allows a gym to be open whilst this filthy. Ive been to SO MANY GYMS, and this is the worst. As if they've NEVER mopped once, or sprayed a machine down, ever. There's a layer of some crumbs, old sweat, then dust. There's scratches, marks, all kinds of stuff.
Im sure the sauna is the grodiest of all. There were hairballs all over the locker room, barf x 93757272.
People should cancel their memberships but i guess they are gross too so they like it.

Source: Google

★ 5

The vibe in this gym is just awesome! The AC works perfectly — it's always cool and fresh. The best part is the 24/7 access with absolutely no restrictions. I love that! Got a free minute between work — I just drop in, get my workout done, and move on. It honestly makes me happy that I can come in at any time of day or night without any limits. Places like this are my favorite!

Source: Google

★ 2

Signed up for a membership because needed access to a gym early in the morning. Just found out that they don't open until 5 on the weekdays 8 on the weekends. All of the hours of operation listed online say that they're open 24 hours.

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★ 4

Purdy good

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★ 5

good 👍

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★ 5

McLaughlin PDX gym best in town, I hope they would maintain their steam and sauna rooms on better shape!

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★ 5

This 24 hour fitness is pretty good. It has all the right equipment, a relatively quiet matt area where classes are held. And everyone seems to stay in their own lane.

I found a great trainer, Kyle Berger. I wanted someone who would put me in shape for biking, kayaking, backpacking and day to day life. He made my 3 month training experience fun, informative and challenging. Kyle's training has allowed me to perform all my outdoor activities with a higher level of intensity and confidence.

Source: Google

★ 5

Friendly staff & members. Clean every where. All the equpment I need.

Source: Google

★ 3

The rating has been raised from one to three stars. LA Fitness is always cleaner but not as convenient. The showers work mostly these days. TVs in the locker room were ripped off the walls and have still not been replaced, along with the swimsuit machine spinner, which has wires and pipes hanging off the walls in the men's locker room. Tiles are missing in the steam room. It looks fairly run-down. It needs some drywall repairs and painting. There appears to be an improvement in the steam cleaning of the steam room, and it's no longer as grungy; however, it quickly becomes dirty because men wear their shoes in there and track dirt from the street. It also appears to have water backing up from the drain, which can lead to the growth of mold or mildew. (Updated July 28, 2025).

Source: Google

★ 3

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★ 3

Great equipment, and sanitizer always stocked. Staff could rarely answer questions, kinda moody. Bathrooms & showers need much more attention.

Source: Google

★ 5

Wednesday yoga instructor makes it worth the drive

Source: Google

★ 4

The staff at the McLoughlin location are nice and welcoming. The equipment seems in good condition and I love that the pool has salt water and therefore less chlorine. That is a huge deal for me because I am so sensitive to chlorine.

I particularly wanted to recognize and commend manager John Horn, who helped me with an issue with Corporate—more than once. He is professional, kind, and empathetic. He truly cares and goes above and beyond.

Suggested improvements/frustrations: the hot tub seems to be broken often. This is a real bummer for me because it helps my muscles Relax and it’s a high point of when I use the pool.

Also, the upstairs floors near the bicycles, and likely in other areas, are too dusty and made me cough. It also seems to be the case downstairs by the Ellipticals, but less so.

Other than that, I’ve been very happy here.

Source: Google

★ 3

I have been coming to this gym for a couple years. I specifically time my workouts to avoid 1 extremely rude male trainer — who today 7/6/25 hosted an unscheduled class for other gym trainers in the stretch room and was really rude when we took up enough space for 2 mats in the corner of the room. The class had plenty of space to do their exercises, but he encouraged the students to be in our personal space and kick our belongings because he felt he owned the room. Also he was promoting unsafe workout technique, yet again. I’ve complained directly to management about him multiple times. Could 24 hr management please make sure to put his classes on the schedule so I know not to come in? Thanks

Source: Google

★ 3

Okay club, but short-staffed, not very clean or well-maintained. The app is seldom updated so call ahead if you want to take a class, it might have been cancelled. Also, the hot tub is broken a lot of the time.

Source: Google

★ 5

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★ 1

I just got a membership around Father’s Day. I use to have one years ago; when the facility was clean and kept up. This is pretty disgusting. I will finish my 3 months with the trainer and I think I will check out LA Fitness. Planet fitness where I came from is much cleaner than this place. The basketballs are trash, they all have bumps on them, the showers hardly work, the towel dryer must have broke and they don’t want to replace it. The way they keep up on their gym is a direct reflection of how they appreciate their members.

Source: Google

★ 5

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★ 5

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★ 5

Good gym, it’s actually open 24 hours 😳

Source: Google

★ 2

The upside is they have enough equipment when it's busy that you can generally do what you need to do. On the other hand, it's pretty much as disgusting as a truck stop restroom.

The showers commonly have hair, mold, peoples stuff, and bugs in them. The men's locker room doesn't have a dryer like other locations. It appears they had one but I assume it broke then removed it and never replaced it..... so when you leave the pool/sauna area you have to (unsuccessfully) dry it with the hand dryer or just pack soaked close in your bag. Also the floor is never dry or clean so I'd highly recommend slippers or something or risk getting athletes feet. The dry sauna bench is pretty much a lawsuit waiting to happen since I've seen multiple people slip since the bench isn't secured and is broken. And their are a few machines upstairs that need at least basic help.... Like adding a small sign on a machine that it's missing a pin instead of just buying a replacement pin seems crazy.

Overall... Should it be shut down... Probably. Or at least maybe a week of cleaning, reopen, and hire a properly staffed cleaning crew. Do I expect 24 hour fitness to do anything...Not unless a health inspector forces them too.

Source: Google

★ 5

I will lower the star one time for every week the gym floor is not cleaned and add two stars back for every week it is cleaned. Dirty napkins, trash, dust piles…. A dirty gym floor is a dangerous gym floor.

I will start adding photos of the piles of trash.

Edit: very clean 3 weeks in a row.

Source: Google

★ 3

Updating my original review about the cleanliness of this gym - it’s definitely got better but there are still things to be addressed. Having someone on equipment wipe down rather than always vacuuming the floor would be great and better care of the pool and hot tub which is still often out of order. The best thing about this gym is the classes, body pump with roberto is so much fun - I wish there were more during the week! 5 stars to Roberto but 3 overall for the gym in its current state!

Source: Google

★ 5

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★ 4

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★ 1

This 24 is probably the worst among all the 24 hours in Oregon. Their customer service is terrible. Someone broke into my locker and they did nothing. Their manager was interrogating me instead of helping me find my wallet. She asked me”was it your own wallet.”Everyday peoples stuffs get stolen and they set and watch.

Source: Google

★ 5

Been enjoyable three months training with Kyle/Water. Thoughtful, smart and motivating. His approach makes me look forward to my next sessions. Highly recommend!

Source: Google

★ 5

I greatly appreciate Justin's inclusive approach to the classes he leads, offering three "levels" for each activity. His upbeat style is infectious.

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★ 5

Love body pump! Wish we had more classes in the evenings! And Pilates too!

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★ 5

I love the classes at this location! Especially, body pump! I would love to have more Pilates classes offered at later times in the day, like after work.

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★ 5

I love justin's class.He's so positive and he's a really great teacher.That's extremely encouraging, I love coming to body pump! Thank you, Justin!

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★ 5

Awesome classes especially BodyPump & BodyCombat with Roberto and Justin.

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★ 5

Roberto is an amazing body pump instructor! Being apart of this gym and taking the classes has improved my quality of life so much!! It’s an amazing community.

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★ 5

Roberto is my favorite instructor! I’ve been so inspired while working out with him. Thank you for helping me get stronger!

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★ 5

Roberto always makes challenging classes fun, I love laughing out loud and smiling my way through an incredible workout. Thanks, Roberto!

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★ 5

Great gym! Great people! Great classes! Been training with the instructor Roberto in body pump for the past 8 months and he has transformed my body. Highly recommend!

Source: Google

★ 5

I absolutely love Nicole’s yoga class at 24-hour Fitness. She does such a great job and is very personable. I have been going weekly for nearly a decade now!

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★ 5

I have recently joined this club and could not be happier. Love the facilities. The pool, hot tub, steam room and sauna are an extra benefit that I have really begun to depend on. Nicole is a great yoga instructor and Brett has been a butt kicker trainer.

Source: Google

★ 4

BODY PUMP with Robert is great! He keeps it fun and knows how to motivate you. The classes here are the best part. The facility cleanliness leaves some room for improvement for sure. But you get what you pay for right?

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★ 5

Roberto and Justin are both amazing!!! Love the Body Pump

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★ 5

Love this location! The employees are always upbeat and helpful!

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★ 5

Roberto is a highly motivated, well trained instructor. Keeps body pump fun and focused. Class is worth attending. Im going on 3 yrs and usually chose him as instructor.
Floors could use a better cleaning during the week.

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★ 5

Roberto is a great instructor. Love to be in his class always 👍

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★ 5

Roberto is one of my favorite body pump teachers, always professional and always fun and welcoming!

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★ 5

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★ 5

Nicole's class is always my favorite reason to go to the gym!

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★ 5

Love Nikki and her music! Room is a little tooo warm.

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★ 5

Nikki’s class is the only spin class I go to. She is the best.
However, please please turn up the AC!

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★ 4

Nicole is an excellent yoga instructor!
There’s everything you need for a great workout.
The staff are very friendly.
I wish the clocks all showed the correct time.
Deeper cleaning is needed,

Source: Google

★ 5

Nicole is an awesome yoga teacher!! Take all her classes!

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★ 5

I drive clear across town to attend Nicole‘s yoga class. I have done so for years because she is the best teacher I have ever worked with. If you want a challenging workout, and to feel centered and strong, Nicole will help you achieve that and improve your Yoga postures. Too bad the gym floor is always dirty, but I guess we have put up with certain things when the teacher is so great.

Source: Google

★ 5

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★ 5

Nicole is awesome!!

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★ 5

Nicole’s yoga class is excellent!

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★ 1

For the love of God, get some fans upstairs. You could spend $150 and make the space far more tolerable.

Update: I submitted feedback, still no action from the GM of this location. Spoke to some of the staff and it was implied that he is too cheap to put the money in and it will become 'unbearable' in the summer months.

Being too cheap to buy some fans to address something that poses a legitimate health + safety risk for your customers is unacceptable.

Save yourself the trouble and go to another gym.

Source: Google

★ 5

John’s the best and Caroline gives the best classes!

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★ 5

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★ 1

Place is always dirty and disgusting. Always wash your hands after !!!

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★ 1

One more update: Just look at these reviews! This club is like an alcoholic significant other, who keeps promising they will change ... but, they never do. Like an alcoholic, the only thing that will affect change, is to make them change. That means people need to stop giving money to this place. Otherwise, there will be no motivation to clean up their act. It's the same complaints, over and over, for the last several years: Broken equipment that doesn't get repaired, inadequate quantity of Olympic plates, filthy and unsanitary, et cetera.

Edit:
It's been 10 months since I left this review. I am thinking of making a change, due to the limited hours at my current gym. After looking at the other reviews, it appears that things have not changed appreciably. Thank you Google reviews, for saving me from wasting my time with another 3 day trial. It's safe to say that this gym has no interest in responding to members' feedback. That seems like a business plan that is doomed to fail, but yet this gym remains open for business.

Original review:
I'm giving this gym another chance, after a terrible membership experience three years ago. I am doing the 3-day trial membership, and so far I am not impressed. There are not enough spring collars to go around, nor are there ample 5lb Olympic plates. (I noticed there was a shortage of 2.5lb plates, too.) If you know anything about progressive weight training, then you know this is unacceptable. I have got two days remaining on my pass. I sincerely hope I will be able to revise this review for the better. This will require an immediate purchase on their part, of ample 5 and 2.5 lb plates, as well as Olympic collars. I am not optimistic, but you never know.

Source: Google

★ 1

bad problem with theft. anyone can just walk in and cut locks. very unsafe place.

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★ 3

Overall, this 24 Hour Fitness location is about what you’d expect from a commercial gym. Plenty of equipment, a decent layout, and it’s open all the time, which is a big plus. However, I had to cancel my membership because the one punching bag has been broken since July 2024, and it never got fixed despite me asking staff for updates since July. Good for most people though.

Source: Google

★ 1

depending on who’s working- it’s really not a welcoming environment. coming to the gym is not always easy ! we all know this. having rude/judgmental people who are giving ‘i have no customer service experience and i think you’re ugly‘ the second you walk thru the door, is not it girl. bye bye motivation! hello social anxiety. we push thru tho, we’re here to champ up. anyway- I moved closer to this location but I’ll be going back to the 24 in the pearl when I can, they have more of a sense of community. its 2025! let’s lead with love out here.

Source: Google

★ 1

***Another update: still no action taken. Each honest review receives the same response from 24 Hour. To contact them so they can learn to do better. I contacted them, and have received no response. How about just do better, 24 Hour Fitness. You know the issues. Show respect for your paying members and clean/sanitize your cesspool of a gym.

***update: zero action has been taken.

So many reviews noting the mold, filthy locker rooms/bathrooms, pool deck, sauna…for well over 12 months. Whomever manages 24 Hour’s google account responds as if they will address the issues. And yet the issues have not been addressed. Not even remotely. Please, 24 Hour management, please fix these major health and safety issues. This used to be a wonderful gym, you can turn it back with some simple elbow grease.

Source: Google

★ 5

Cool location.

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★ 1

Cleanliness is so bad to the point of dangerous for health

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★ 1

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★ 5

One of the best fitness club in town; very clean, excellent staff and welcoming. Completed a session with Brett; he was very professional, respectful; knowledgeable and made the exercises simple while cheering me on. A must go to club and you can bring a friend too.

Source: Google

★ 2

Locker room filth seems like a feature, not a bug.

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★ 4

Great place to workout daily, but it does need a little cleanliness. Still an awesome place to get yourself on shape.

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★ 3

Instead of the person vacuuming while you’re working out. Why not clean/sanitize the machines as a courtesy. That would be much more useful. Just my opinion. It’s quite annoying and loud.

Source: Google

★ 2

Least favorite 24 hr. The fact that it is close, actually 24 hrs and the staff is always friendly is the only reason it's getting 2 stars instead of 1.

The locker room and showers have not been clean since I've been going for about a month now.

The seats and boards in the sauna slide all over and I've watched many people including myself almost fall just getting up. One day the owner was in the sauna and someone asked about the drain that is always clogged with disgusting brown water overflowing and he said someone else messed up part of the plumbing and it would be too expensive to fix so it's just how it is.

The hot tub has also been down for almost a month now when I was told it would be fixed in about 2 weeks.

Overall I'd say unless it's just convenient for the moment, I'd personally go to another location over this one

Source: Google

★ 5

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★ 1

Fair warning to anyone wanting to join this gym: since I’ve been coming, I’ve counted no less than 6 people with no shoes OR socks on walking around. Beyond the other gross things about this gym (the bathrooms are straight up nasty with water and hair all over the floors, the overall stench of the actual machines, the layer of dust and dead skin cells piling up everywhere), this is truly the actual safety hazard everyone should know about. Good luck not catching a fungal infection since old men’s sweaty bare feet are touching the floors, mats, and machines. Not even socks - BARE FEET.

Source: Google

★ 1

Fyi people keep whining about stuff getting stolen out of their lockers but half of the lockers being used don’t even have locks on them. If people really cared then you’d have a lock on your locker otherwise it’s a free for all and people are absolutely reckless about it.

Honestly this place sucks at 7pm, so many people. People being loud and annoying, holding up machines with their stuff, and grunting profusely as they do weights. People literally talking loud on their phones and getting absolutely triggered and sensitive when you ask them to keep it down.

The people that come here here make this gym insufferable to be at.

Source: Google

★ 1

Black mold all over in the sauna under bench. Black pool of un drained sweat always in sauna drain doesn't work properly
someone needs to call the health department I have gotten sick twice in one month after using sauna. They really need to clean this place properly. If I were the owner I would be worried about liabilities. Please clean this place up before more problems occur thankyou.

Source: Google

★ 2

AFTER A YEAR OF HEARING YOUR DOOR SOUND LIKE NAILS ON A CHALKBOARD…I WALKED UP AFTER YOU DIDNT DO ANYTHING ABOUT THE HORRIBLE NOISE AND SPRAYED THE HINGES WITH OIL YOUR WELCOME

THANKS FOR KEEPING PEOPLE HEALTHY BUT I POSTED ABOUT THE ANNOYING DOOR A YEAR AGO AND I SOLVED THE PROBLEM IN 30 SECONDS…… DO BETTER

PS. I want to talk about the people playing loud music and using power tools on cars 11pm-2am

Source: Google

★ 2

I’ve had memberships on and off over the years at this club. This place has so much potential of being an awesome club if they would actually clean it frequently. It just has a layer of filth that could easily be addressed with a wet mop and proactive effort. The desk staff seem like they have plenty of free time on their hands. How about a quick sweep? This club has great steam room but every time I attempt to use it, I just can’t. If they only could spray it down a few times a day? Never see anyone in there as of late. It smells and the floor is dirty. It’s like it’s suffering from a deep bout of depression. I have renewal coming up three months and I won’t renew unless the management actually make cleanliness a high priority. The facility and equipment are great in terms of variety and options. Staff friendly and fellow gym patrons are focused and pleasant. Please hire more cleaning staff and a handyman to fix all the odds and ends around the facility that’s has been neglected.

Source: Google

★ 2

The cleanliness of the sauna and bathrooms at this gym is honestly disappointing. The sauna often feels neglected, with a musty smell lingering, and the floors could really use a rinse. The bathrooms are frequently in need of attention, and it wouldn't take much for someone to mop the floors or tidy up now and then. Basic upkeep like this seems to be overlooked, which is frustrating. It wouldn't take much effort to maintain these areas properly, but sadly, that doesn’t seem to happen here.

Source: Google

★ 2

Owners of this gym are cheap and refuse to replace lost weights, broken equipment, or even run the HVAC system. The top floor where all the free weights, racks, and lifting machines are smells abhorrent. You can smell insane BO around most of the equipment all year around. Most of the commonly used items are frayed and worn, and you'll be lucky to find small weights (5s and 10s) for barbells as they are never replaced once lost/stolen. Two stars because they have a ton of racks.

Source: Google

★ 1

This facility is filthy. If you’re looking for a sauna or pool, don’t go here. The drain in the sauna is in the wrong place- it’s filthy all the time. There is black mold underneath the benches in the sauna. There’s mildew all over the floor of the pool deck. So gross. Going to change gyms to find a place with a decent sauna. Super disappointed.

Source: Google

★ 5

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★ 1

I strongly recommend hiring a professional cleaning team for your facilities instead of relying on staff who appear inattentive. The locker room is filthy and poorly maintained. I watched an attendant casually sweeping the floor without care or precision, dragging dirt through large puddles of water that covered the locker room floor. A facility with a pool requires a much higher standard of cleanliness, yet this one falls significantly short. Judging by other reviews, this has been an ongoing issue, and it seems management has made no effort to address it. I cannot recommend this club to anyone who plans to use the locker room.

Source: Google

★ 1

I’m sad to say that there is very little good to say about this gym. Except for the manager, their staff is unfriendly and even rude. Even though it’s 24h of fitness, their pool lanes are taken from 9-10 am almost every day. Someone has reserved them… so we can’t see it in the app. But good for me, there are 23 other hours in the day. Well no, not for a hard working mom of 2 young children!

Also the equipment selection is poor, there are way too many of some and way too little of others. When feedback about this is given, the rudeness about it just not acceptable.

And to end with the worse : the showers! Full of mold everywhere. Black mold. On the shower sides, windows, AC vents,…

This was the last time I tried this. Sure it’s cheap, but if you can’t do what you want 75% of the time, it’s not worth it!

You lost a client, but I doubt that you even care.

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★ 1

I joined this club mostly for the pool and sauna. I noticed after the first few weeks that the locker rooms are rarely cleaned, there is always hair and trash on the floors day after day. The hot and steam saunas are like petrie dishes, they are SO dirty. Gym members go from their cardio workouts in full gym clothes and shoes to the saunas and they are so gross, and never appear to be cleaned. After a few weeks of swimming 2-3 times a week I started to get painful sinusitis after each swim and this went away after I stopped going there. I can only imagine how dirty the pool water is and they cover it up with mass amounts of chlorine--likely causing the sinus pain. I wrote my concerns to the manager and they basically said they can't afford cleaning and cannot monitor the use of the saunas and would not be doing anything to fix the sanitation issues. This place is a health hazard, do not waste your money or risk your health!

Source: Google

★ 1

UPDATE: 6 months later, NO change or improvement in air quality. Their central air system doesn't even work!

The most awful gym I've ever been to! There are no windows that open and no fresh air in the whole building! The air is so polluted and toxic inside, I literally feel like I'm suffocating during my workout. It's a genuine health hazard. Other than the horrible stale micro plastic and volatile organic compound polluted air, it's a comprehensive gym with lots of equipment and amenities. And the staff is really nice. But if you actually care about your health, dear God, DO NOT workout here! Until they install industrial HEPA filters and run them 24/7 or install windows that actually open for fresh air, then it'd probably be okay.

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★ 5

Good swimming facility, pool is always kept warm enough to exercise even in the winter.

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★ 1

The short red-headed guy that works at the front has been very unpleasant to me on several occasions to the point that I am not returning and cancelling my membership.
I brought in a friend for a free 3-day guest pass and he defensively says, “Well is your friend actually planning to sign up afterward?” and I responded, “Well he has to try it out first to know.” The guest pass states nothing about serious inquiries only/must sign up after. Not to mention I have advocated for 5 other friends and family members to sign up over the years. He has been rude and condescending to me ever since this interaction.
On November 6th I tried to sign in with my QR code, but since the reception is subpar and my phone wasn’t loading, I asked if he could manually check me in. He was ON HIS PHONE mind you. He reluctantly checks me in and then says, “There’s a finger scanner right there by the way.” MY FINGER IS CURRENTLY BANDAGED WITH STITCHES. I showed him my injured finger, and he says in a very belittling tone, “You can use your other finger, that’s why you scan both when you sign up.” I signed up 5 years ago first off, how would I remember that? Secondly, can you just sign me in and not make it a big deal and throw jabs at me when you were literally on your phone? I can’t fathom treating your customers this way.

The location is convenient and the only one close to my house so it’s really a shame that this staff member is consistently rude to me to the point that I feel uncomfortable going in. Switching to Planet.

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★ 5

Absolutely love this location. I go 3-4 times a week and each time the staff is incredibly friendly, warm and helpful. There’s also lots of parking and the facility is clean, even during busy hours.

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★ 5

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★ 5

Good bench press

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★ 5

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★ 3

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★ 3

Not good not bad, quite big gym with many machines ... but most are very old

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★ 3

It's a gym... It's fairly clean. MOST equipment works. The locker rooms are pretty good. The classes are great.

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★ 2

I go to this gym because it's walking/biking distance from my house. It has everything I need, but man, there is a STENCH upstairs and it's been there as long as I've been going (3 months). I seriously think something died in the air ducts and it should probably be checked out. It also gets very hot in the summer so if that's not fixed by the time the weather warms up next year I'll be switching gyms.

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★ 1

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★ 5

Easy to check in, didn't get judged, overall great experience

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★ 5

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★ 1

Doors locked at 6am. Is this business abandoned? 30 people waiting outside, wasting time (15-20 man-hours they'll never get back). Looks like this club is going downhill? I heard a lot of people are quitting. Others waiting said the club is dirty and this happens regularly.

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★ 5

Best gym in Portland for the price. 10 squat racks, lots of natural light, not too packed if you avoid peak times. Equipment seems to get fixed quickly when things inevitably need repair. Seems like pretty low staff turnover compared to similar gyms. Highly recommend!

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★ 1

Extremely busy even at what should be less busy hours.

Machines aren't taken care of and the bathroom even less so.

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★ 1

First time here, heard lot of people play pickup in this gym. Walked out after about 20 minutes of waiting. Not sure if they had a signup board(it looked like a bunch of chicken scratches) or what their routine is but it was crowded, there were fresh gum spots on the floor, and some disrespectful types people (younger folk) so I left. Luckily I broke a sweat waiting because as others have said it was really hot in the gym. Also, the locker room/showers were nasty so I don’t think I’m missing much passing up this location.

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★ 5

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★ 4

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★ 3

PLEASE FIX THE AC!

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★ 3

One of the most disgustingly dirty gyms I have ever been to. Most of the common areas are fine but the locker room, sauna, steam room, pool, is god awful. The males locker room is never cleaned. Never. A piss stain I saw last week is there this week, will be there the next. I don't think anyone ever cleans. All of the staff have been super nice to me.

Edit:
Seemed cleaner (July 2024)

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★ 1

The employees are nice, and it's open 24 hours. That's it for the good. Worst of all is how hot they keep it. This is the one thing that makes me feel like I need to change gyms. It is not a temporary problem. These pictures of their 2nd floor thermostats were taken weeks apart, and they do nothing about it. There are no fans either. You are not doing your best workout in 80 degrees with no breeze. My workouts have suffered. Aside from that, when machines break, they take a very long time to fix them. They run out of paper towels a lot. They even removed some paper towels dispensers a while back - including the one in the restroom. They are being cheap, and it shows.

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★ 2

The gym is the same temperature as the sauna right now. It’s a neat feature!

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★ 1

I like the people that work there, but most the time their gym equipment stinks, their machines are broken, their app is broken, and they don’t have enough ab machines. I’m about ready to switch gyms at this point.

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★ 5

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★ 5

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★ 5

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★ 1

I had a membership here a few years ago, and the place was a dumpster fire. This gym is in my neighborhood, so I check out the Google reviews periodically to see if perhaps they finally got their act together. Unfortunately, it's still all of the same old complaints, followed by a meaningless response from the ownership, promising to make improvements that don't happen. I honestly don't understand how this place manages to keep the lights on.

So ... I will continue to drive across the river to workout.

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★ 4

Water was very inspiring! I felt heard, and they took consideration of my limitations. Its going to be great fun having Me Time! The stars are for the staff, the facilities could use a deep clean.

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★ 3

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★ 1

Tried to cancel because this place is gross and falling apart. (Do not go in the sauna unless youu like walking through pools of other peoples sweat) (handles falling off stuff, machines out of order for weeks/months) Was under the impression it was canceled and suddenly I’m being billed again. Best part: every extension I call ends in the line being disconnected. Literally the only good thing about this place is the one dude who initially signed me up. It’s also nuts that whoever is reading these is just copy and pasting the same response. Do something.

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★ 2

Made the switch from Planet Fitness to 24hour. I assumed it would be a really nice facility for the price of membership, but 95% of the equipment I attempted to use was broken or falling apart. Peeling handles that are hard to hold onto ir completely missing handles with notes on the machine claiming it's still usable, and machines not locking into place! Some of these machines should be a safety concern if they can't lock! This location needs serious help. Staff was very polite though!

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★ 2

For one of the only 24 hour locations around they’ve really let it become rundown. Equipment broken, limited number of machines (they only have 1 working seated stationary bike for the entire gym???? And it’s been like that for 2+ months), cable machines with split cables. I drive out of my way to go to other locations because this one lacks even basic 24 hour bare minimum standards IMO. Every time I have to go to this location for whatever reason im reminded why I take the extra time to go anywhere but here.

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★ 5

Always a pleasure to hit the gym it's got a pretty well rounded facility for most workout types good basketball court sauna hot tub pool and steam room for the after or pre workout spa time so it's a vibe for sure

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★ 4

The staff here are fantastic and here is why. This 24 hour is open all the time and it shows but what also doesn’t show are auto thefts and how staff admit it is a problem. Can the owners make some more effort to increase security.?

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★ 1

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★ 2

The staff were kind so I gave it 2 stars. This facility is a safety hazard & likely needs to be closed. There’s no way it will pass any kind of inspection. What I saw in the locker room and pool was gross and also just plain weird. I saw no less than 10 people walk into the pool are with their outdoors shoes on. All of them walked into the saunas in FULL gym attire, including shoes, no shower before. This is just how they conduct the sauna here- anyone can walk in barefoot or with outdoors shoes. What?!
One man went from the sauna in his gym clothes directly to the hot tub, no shower. Another guy went back and forth *several times* fully clothed from the dry sauna to the work out area DRENCHED from head to toe in sweat using the equipment then going back to the sauna fully clothed for a bit. He was just working out like that as if it was a totally normal gym routine. I saw a man standing in the dry sauna fully dressed, even wearing jeans, and wearing a large backpack. What!?!!? You are not supposed to wear sneakers in a sauna, others are going in barefoot. Why are these people doing this??
The floor in the pool area had mold and mildew. Dust and grime occupied corners and ledges. Every glass surface was opaque from filth. Large thick patches of rust covered most metal surfaces.
The locker room was an actual 80s horror film- slime, blobs, gunk, muck, hair balls, dust balls, everything was alive, in a not good way. That kind of muck and dust balls only accumulate over weeks and months of neglect. I can’t believe this is an actual real place that exists.

Source: Google

★ 1

The pool area and locker rooms are filthy, mildewed, moldy, appear to not have been cleaned in months. I'm honestly surprised this place has not been shut down. I did make this complaint to the staff and they were kind and receptive. However, I absolutely will not come back and cannot recommend this gym to others.

Source: Google

★ 2

Poor experience all around.
- if a station breaks it stays broken
- many stations with worn/torn leather
- both punching bag stations out of order for months
- absolutely packed at 5-7pm

The only reason I keep coming is for the fact that this gym actually stays open 24 hours.

Source: Google

★ 1

Hot tub is always broken or filthy. Usually just 1 person working in the entire building. Never sani spray or towels available. I drive 30 minutes to go to the Gladstone club now because it's better maintained even though i live 2 minutes from this club. Really considering cancelling my membership and moving to planet fitness for literally 1/3 of the price and better amenities

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★ 4

Great atmosphere to work out, however very dirty, hair and dust all over the floor, weights. The shower area is disgusting, walls look to never have been clean. There is several pieces of equipment that can be updated, ropes for example are the last thread, literally. Trash cans are always full, torn up paper towels all over the floor

Update: management is listening, the last week this place is very clean, locker room, gym floor, showers. I come in around 3 am and great job for the night crew, the place is always clean.

Source: Google

★ 3

Very thankful for this gym, I go almost every day. It’s usually busy and seems like there are a lot of members. Over the last few months I’ve noticed an increase in broken/damaged equipment as well as unsanitary conditions around the pool, sauna, locker room area. I hope this feedback gets noticed and some improvements are made. Very normal for a gym like this to have broken equipment or occasional cleaning issues, but my concern revolves around the seemingly longer repair times and/or overall lack of repairs.

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★ 5

Dorsey showed us around the gym. She's very professional and has great energy.

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★ 2

It’s a good gym, as long as you don’t expect to be able to use much of the equipment. Also, it lacks towel service and often runs out of sprays to wipe down the machines. 😷

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★ 5

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★ 2

I used to be a huge fan of this location and recommended it to people, but in the last year or so things have gone downhill.
Many of the weight machines are broken and have not been fixed or replaced. The lap pool has rust in it and the divider is broken and tied to a bench. The shower before entering the pool is broken and completely removed from the wall. The hot tub has been broken many times and out of service for months on end. Members can't use the lockers because of break-ins. Cars have been stolen from the lot. I have had patience with most of this issues for a while, but things just keep getting worse.

Most of the staff here is very nice. But recently I had a bad experience. I dropped my hat when I was there (we can't use the lockers because of break ins and have to carry all our stuff around while we work out) and asked if it was in lost and found. When it wasn't there because someone took it, the staff member passive-aggressively lectured me that there are houseless people who are cold and needed my hat. As someone who used to work in customer service, this was completely uncalled for. (Also, they don't know that a homeless person took it - it was needlessly applying politics on the situation.) Employees shouldn't lecture members to be better, considering all the problems here *and* the fact that they just raised prices.

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★ 5

Matthew helped me sign up and was very patient with the intake process in a way that wasn't even gonna let me down especially with the tricky process he helped me with and gave me the choice to stay or go even a little bonus off the top while the update figured its life out then he helped me with the app and didn't rush me to do the extra finger printing process! Such a big deal! He knows his stuff and he'll be a personal trainer soon so maybe in a year I'll look into muscle building mastery from him sense he's a body builder in training yet. Yay for new beginnings. I'll miss my other gym but everyone is mindful it here and I'm happy with the class selection along with the sign up fees and options to tailor my needs. I'm a stickler so I'm happy I finally went in to check on the place.. They also have a cleaning staff which is a bonus because I'm a germaphobe and saw the hairs trailing from the female parts shower area (wear flop flops)! I know a Upholstery guy if you need those cracked benches fixed up. It's a good deal here so I recommend it and the staff is A1 day 1. Thank dude's!

Source: Google

★ 5

Finally, a 24 Hour fitness that’s true to its name… and not one of the worst ones, either.

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★ 5

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★ 1

One of the dirtiest gyms I been too.

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★ 5

Nice gym lots of space

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★ 4

It doesn’t smell offensive, usually. I’ve never seen it crowded. The scale is off, and I love it.
This SE location, right off of beautiful 99 E, is not as sceney as the NW location.
I not totally sure yet… but I think I like it.

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★ 1

My experience with 24 last year was wild. I paid for a year up front. They closed down the location I needed immediately after I paid. I was like can you refund my purchase? They were like absolutely not. Sketchy and a low quality workout anyways. Be healthy and fit elsewhere!

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★ 4

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★ 2

I am a member and will remain so…. But this place is filthy (men’s bathroom and locker room) is constantly disgusting. Bandaids, hair, dirt, nail clippings. It’s not a one off situation. It’s 9 out of 10 times. Also I see many staff hanging chit-chatting out in the office area…. It’s bad.

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★ 2

Typically busy (so it would make sense that they’d have enough revenue to keep the facility up), but rare that they’re fully operational (for example their spa has been “down” for over 6 months now).

Bottom line; seems like they don’t care all that much about pleasing customers (so long as the money keeps flowing in). If they did, maybe they’d dust mop their ball court once a day (at the least).

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★ 1

Months of waiting for hot tub amenity with repeated story of parts on order or wrong parts sent. Not a priority it appears.

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★ 5

I’ve called this gym and everyone I’ve spoken with has been extremely pleasant and helpful. One man in particular, Chris, has gone out of his way to help answer my questions on more than one occasion.

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★ 1

Black mold in the showers, rust in the pool room, clogged drains, no towels, broken equipment. Disgusting.

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★ 2

Good gym, has everything I need, but the men’s locker is always pretty gross: Hair in the sink, toilet paper on floor, just always a mess whether it’s morning or afternoon. One of the stall locks has been broken for months.

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★ 1

Extremely dirty Most of the time Hot tub always down If you have a lock on your locker doesn't matter your stuff will still get stolen And they will do nothing about it not even check the cameras Other than that it's a ok gym

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★ 5

I am rehabbing my knee. So I went for a swim and hot tub. It was my first time and I have to work early so only 20 minutes of each. I bought my membership on black Friday. They have great specials. I feel like it was the best thing I could of bought myself. Its been quite sometime since I have had to traverse locker room with a bunch of my brethren. It probably was my least favorite part truth be told. However that's not their fault. Lol there staff was very helpful and friendly. Not to mention they have a great pool and hot tub.

Source: Google

★ 4

I enjoy coming here for many reasons: convenient location, good customer service (inconsistent), consistently good working weight equipment / machines, and the layout of the gym. I understand that the owner has to be objective in their response to customer reviews online (I’m sure I’ll even get a generic response - if that), but when the comments are consistent in terms of cleanliness, you’d hope to see improvements over time; however, nothing has changed much. This place needs a DEEP CLEANING which is my top, and really only issue (which is why I rated my experience 4 stars).

Other items that I’ve noticed:

Poor lighting in parking lot at night. I’d recommend parking near the entrance of the glass door if you can. If not, bring a flashlight and some mace! Stay ready so you don’t have to get ready - just in case someone wants to run up so you can protect yourself.

The men’s bathroom / locker room needs an air fresher to eliminate poop / musty odor. Ideally, something that’s neutral, but eliminate the smell.

Again, a deep cleaning such as dusting under equipment and machines. Seems like cutting corners is an ongoing theme.

Blow leaves in parking lot - it’s obscuring parking lines.

The customer service seems Inconsistent with greeting guest upon entrance and exiting. Exceptional service goes a long way.

Lastly, it seems to be a lack of rounding such as making sure cleaning stations are stocked with paper and full spray bottles. In addition, making sure that the bathroom has toilet paper and is filled with commode liners. Not sure if this is an overnight third-party managing or the responsibility of the staff, but it should be done daily.

Is it a staffing, budgeting, or training issue?

Source: Google

★ 5

I love this gym. It’s 3 blocks from my house so I’m able to walk which is so nice. The desk staff are always friendly and welcoming. But what really makes it a must have in my life are Nicole & Francesca’s yoga classes. They are excellent teachers, wonderful and kind. And even though Nicole’s afternoon classes are usually quite full, she gets to know everyone and remembers their names so it still feels very much like a small studio experience.

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★ 1

Whirlpool is always in constant repair/out of service. Locker room is always wet, showers are not cleaned with enough consistency (found a used band aid on the floor last time, and has happened several times), bathroom always smells like urine, swimsuit dryer is on its last limb, pool has stray hair and garbage often. Just overall don't think I'm getting what I pay for.
EDIT: went back today (11/15/23) after months of not going to this location and it was WORSE
Pool was murky and green, (got out earlier than I would've liked but it was just disgusting) steam room smelled like urine, as well as locker rooms and whirlpool still out of service, smh. Swimsuit dryer didn't work. It's a shame because it's the most convenient location for me but don't think I'll go back. Really disappointing .

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★ 5

Very nice place to work out.

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★ 3

Way too warm upstairs where all the weights, spin room, class room are. Compared to the Gladstone location it's many machines, plus it's cramped.

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★ 5

Desk staff always friendly, lots of equipment and a full basketball court. I’m so glad this is in my neighborhood.

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★ 1

This location set up a temporary 3 month plan for my Japanese student to use the gym and when he cancelled they actually did NOT cancel him and after he went to Japan this location still charge him monthly for 2 years and because he was in a foreign country they made it extremely difficult for him to cancel. Good job representing America and stealing money from my student.

Source: Google

★ 3

I split my time between here and 24HR Hollywood.

Pros: actually open 24 hours, which is more than other locations can say
Good selection of equipment and full-size basketball court

Cons: locker room is very dirty. Trash on the floor and water (even some blood today!) all over the bathroom counters. It seems like they don't clean regularly.

Paper towels in the main area are not kept fully stocked, have to roam around the weight room to find a dispenser that's not empty

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★ 5

Great staff here! The sauna is back open. Hot tub, steamroom and saunas all are open an working!

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★ 1

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★ 3

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★ 1

I was assaulted here physically, and while the investigation is now pending, the fact of the matter is that the man who assaulted me was able to stay at the gym immediately after, and I had to wake my sleeping husband and child to come pick me up post-assault. Because I was too shaken up to drive my rental car home. I had more consideration for a piece of property, than this gym had for my human body.

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★ 1

My friend’s neighbor was physically assaulted at this gym, and so far management has been dismissive of her case. Guess we gotta take this public then! So hey Mcloughlin 24, as a person who regularly uses this gym too, what are you going to do to ensure the safety of the women who want to use this facility?

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★ 1

THIS IS NOT A SAFE PLACE FOR WOMEN! There has been a physically assault on a femme person INSIDE THE FACILITIES and the management is doing NOTHING about it. DO NOT SUPPORT THIS BUSINESS

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★ 5

lots of equipment

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★ 2

I obtained a free trial online and was told once I got there I couldn't use it because I was from out of state. When I told the rep at the counter I was never made aware of that by the promotion he assured me that it says it on there... After double and triple checking I find no such rule. No where on the website does it say this, not even in the restrictions/disclaimer. I ended up getting up-sold to a monthly membership. I would really like a refund on this as I should've been allowed in with my trial pass for free.
The weight room was fine. The steam room needs to be cleaned. You need better basketballs. The service rep was friendly and is the only reason I'm leaving a two star instead of a one star. Otherwise I am feeling ripped off.

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★ 3

The women's locker room needs to be cleaned. There were hair balls on the floor, trash cans were full, the toilets were filthy and most stalls out of toilet paper. It hadn't been cleaned in days as some of the toilets had the same horror from Friday-today (Sunday). Please fix this. Also, clean the steam room. I love that this place is open 24 hours but the cleanliness is almost always subpar. If you don't have female staff 24/hours a day, you should contract a cleaning company to ensure the task is completed daily, multiple times per day.

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★ 1

Filthy.

Somewhere between a Grayhound Bus Station and Skyrim Dungeon. Highlight was the abandoned and visibly soiled underwear left in one of the shower stalls.

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★ 5

Five stars for the incredibly helpful staff! They made downgrading my account simple when finances required me to do so and are always very attentive and kind. The gym itself has almost all the equipment I need (even boxing bags) and the location is convenient. It’s best to go at night when no one is there because it’s a very popular spot.

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★ 1

There's no Jacuzzi at this facility. It's ALWAYS not functioning but they always say it's being worked on soon, Just waiting to have it done. Never gives Anymore information as to WHEN twr can use it, just that it's being fixed soon.

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★ 1

THEFT OCCURS HERE ALL DAY AND NIGHT

My locker was broken into, wallet stolen, and credit cards used within 20 min of me starting my workout. My friends car got stolen from their parking lot. My other friend had their stuff stolen. The reviews are riddled with more examples of locker break-ins and car thefts.

They always reply to these reviews and say "We take pride in this...", or "We strive for that..." But nothing ever gets done. They need to hire an on-site security guard to patrol the garage and locker rooms CONSTANTLY, or if 24 Hour Fitness is too cheap to do that, then the manager needs to approve more hours for staff to do it.

STOP GIVING OUR REVIEWS PITY. PUT YOUR MONEY WHERE YOUR MOUTH IS AND ACTUALLY DO SOMETHING.

Source: Google

★ 1

Had my bag stolen from the locker room yesterday along with another customer. Someone went along with bolt cutters and cut our locks. 24 hour fitness wasn’t exactly helpful and didn’t do much to alleviate the problem. I don’t feel safe leaving my belongings in the locker room with a lock! I know they aren’t responsible for belongings but you expect a certain level of security…

Source: Google

★ 5

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★ 1

DO NOT GET A MEMBERSHIP HERE. This gym is the most scummy disgusting place in portland. If you do not Karen membership the staff they will do their best to scam and squeeze every penny they can off of you. Regular gym staff are either half asleep, on their phones, or straight up rude. Disgusting fountains and amenities. Auto billing nightmares that will make you regret ever providing your credit card info. DONT DO IT.

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★ 2

Everything seemed fine until a pattern of Pilates cancellations showed up over time. On average this instructor cancels 50% of the time on Thursday afternoons and last time, no one notified the app so a room full of students waited and waited and waited and then left frustrated

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★ 3

Always crowded. Full of punk kids after 3pm. Locker room by early afternoon is filthy. I can't figure out how so much hair and garbage coats the floor. Serious. I've belonged to many gyms in the last 40 years and this measures below all of them. From PDX to New York to Costa Rica. The jacuzzi is broken 6 out of 12 months and the jets never work! The Sauna is overcrowded with overeaters that think they are going to burn the pounds off. What is sad is that there are no other gyms of this size in the area. I have to swim laps for my upper back and even the lap pool is crowded. I get by, do my workouts, but never smoothly. Many times I have to wait for a machine in the weightlifting area. I still give it 3 stars because it is better than nothing if you live on the area.

Source: Google

★ 3

The Good: This gym had a lot of equipment, basketball courts, rooms for classes and a pool. The Bad: The equipment was old and the place felt dirty. I went for the 3 day trial but I decided that even though it was closer to my house I would drive further for a gym that was cleaner. I really wanted to like this place!!

Source: Google

★ 5

It's gotten cleaner and they've made other improvements and fixed the hot tub and men's locker room bathroom stalls.

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★ 3

Great staff, busy gym. Careful parking here, mine and multiple vehicles were broken into at 830 pm on a Wednesday night. Seems it is targeted frequently

Source: Google