★ 3

Staff is friendly, great location and a decent amount of machines. I've been going to Crunch for a few years and just moved to the area in September. Unfortunately, this Crunch doesn't seem to have enough plates going around and other members tend to hoard equipment due to the lack of availability. Additionally, there have been several long periods of time where there are no towels or sanitizing spray. No public space will ever be perfect, but between the lack of available equipment compared to the amount of members, as well as the lack of attention to detail for cleaning supplies drove my decision to seek a different gym. I hope this feedback helps this Crunch location improve.

Source: Google

★ 1

ABSOLUTELY HORRENDOUS CUSTOMER SERVICE. This place had promise when I joined in July and set up personal training sessions. For what it's worth, I'm a long-time professional very versed in customer service.
Immediately after I joined, they were acquired by another company and the decline was immediate and ongoing. I was able to check into the gym, but they couldn't find the personal training sessions I had purchased. THREE TIMES THEY DEMANDED THAT I BRING IN BANK STATEMENTS TO PROVE I HAD PAID. This was despite the fact that the payments were all set up for auto-payment. The previous training manager was apologetic and kind, but the new systems were so poor that months went by with no resolution. Recently Raul took over as the General Manager. He ran me down inside the gym to confront me about the well known problems with my account, which were caused by their system, and again demanded I prove I had a membership and had payed for private training sessions. He was aggressive and incredibly rude. Once again he demanded that I prove I had paid. I grudgingly once again sent this information for the simple reason that the trainer I had been working with was AMAZING so I put up with the treatment. Now that trainer is gone and so am I. Good riddance Crunch! Raul needs to go to remedial customer service and management school where perhaps he can learn how to not be a complete jerk to his customers. The people there deserve better!

Source: Google

★ 5

Super clean facility from what it used to be! Never too busy!

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★ 5

Not sure what happened over the weekend but this gym was dirty and now it's spotless, didn't believe it was possible to get this clean. Good work to the new manager and the changes hes made

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★ 5

I went here and got toured by Raul. He was super helpful and was great with answering all of my questions. They helped me set up my membership and are always a very friendly club. I would highly recommend this club to anyone.

Source: Google

★ 5

Odin and Raul were the best!! They were super helpful and very attentive for me and my 5 kids. Life has been super tough lately but they really made me feel at home! Can’t wait to start working out here! Great atmosphere and a wonderful gym.

Source: Google

★ 5

Raul was great! Amazing customer service and was super helpful!

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★ 5

Clean facilities, friendly staff! What more can you ask for :)

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★ 5

I have been in a LOT of different gyms over the years, and this crunch location is personally the best facility I have ever seen for the price. At 10$ a month I was expecting more planet fitness style but no, this gym has something for everyone. From the multiple power lifting stations/squat racks to the dumbbell selection. Plenty of different iso machines cable and free weight selections are amazing they even got tbar rows near the front. and i really like the machines that move with you as you do the movements. the turf is not huge but more than enough space for multiple people to do functional workouts. Unlike planet fitness and other gyms this place seems to be truly judgment free, it’s nice to see people not getting chewed out for slightly banging weight or a little grunting you don’t have to be worried about really pushing yourself here💪 for the price this gym is truly a blessing I was surprised in a good way..I go in the evenings between 8:30-11pm and it’s never been to packed to get a great workout in, oden has been helpful and welcoming very good customer service seems professional and authentic. I’ll becoming here for for many years to come

Source: Google

★ 1

I’ve been a member of Crunch Fitness Aloha for a while, and lately the atmosphere has completely changed — not for the better. The new general manager, Raul, seems disengaged and unprofessional. He rarely acknowledges members when they walk in or leave, and I’ve personally seen him speak disrespectfully to staff.

One day, I asked him politely to put away his lunch because the smell was filling the gym, and he completely ignored me while chatting with a trainer. He often looks disheveled and even wears sandals around the gym, which feels inappropriate for someone representing Crunch.

This location used to feel friendly and motivating, but Raul’s attitude has really changed the environment. I hope corporate takes notice and brings back the positive energy Crunch used to have.

Source: Google

★ 5

Nice

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★ 1

Worst service and customer service. They have been double charging me for months now. They made duplicate accounts under my name and now they say they can't refund because it's up to the old owners. Non sense. The assistant manager and the so called manager there have no idea how to resolve any issues. They are clueless. She kept hanging up on me when I called.
Any question I had for them they had no real answer. They want me to contact the old owners to resolve the issue. Ive been double charged even under their ownership and still she couldn't resolve the issue.
I wouldn't waste my time going to this gym. They are very unprofessional and uneducated when it comes to doing their job.
Just save your money and time and go sign up to a different gym.

Source: Google

★ 1

For the third time now, I’ve shown up at 7:30 a.m. ready to work out, and the gym was completely closed.. lights off, doors locked, and a group of frustrated members waiting outside. The massage chairs are frequently out of order, too. It’s frustrating to pay for a membership that doesn’t deliver on what’s advertised.

Source: Google

★ 1

“Ekko” at the front counter is genuinely the most useless employee I have ever had to interact with, I was told to “wait one second” while she was very obviously watching instagram reels on her phone, it took me literally 30 minutes to register for a account since doomscrolling instagram is far more important than helping customers.

Source: Google

★ 3

"Decent" equipment, No where to stretch. Constantly always doing classes not worried about other paying members.

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★ 1

GO ELSEWHERE.........Angry Threatening Owner!!!!!!
So I never have been a customer here. But last summer
I was driving through the parking lot and went into a side path and
a Guy in a "Crunch" vehicle would not let me pass so i turned around and tried to exit past him and he would not let me once again, Then he exited his vehicle and started to come at me and my car, Very angry and ready to strike. He threatened me several times and said he would hurt me. I tried to reason with him and he got more angry. then i drove around him and went to Crunch to complain before call the authorities. When i got there and asked to talk to a manager I was greeted by a nice woman who took down my complaint. all of a sudden the Guy who accosted me comes running towards me in anger ready to strike.
I asked him several times to stay away from me, then I called out
to other customers to help me if he was to attack me.
I finally calmed him down and demanded he apologize for his action and why i shouldn't call the police. He then realized the severity of his actions and the fact I had it all on dash cam..
Then after the incident I find out he is not just an employee,
But in fact the owner of all the local crunch facilities in and around Portland. Even months later I am still in fear when I am any where near his Business. (My Church is right next door!)
I tried to contact CRUNCH Corporate and got no where.
Nice that they defend angry attackers like this Man.
I finally got a call from two separate employees of Crunch
who both told me they were in thought of quitting their jobs there
because of his angry treatment. So bottom line. Don't support Business's with Bitter angry physically threatening Men Like This Guy. I would not recommend this place. Go SOMEWHERE ELSE!!

Source: Google

★ 5

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★ 1

I saw a special and signed up. The general manager seemed nice but the rest of the staff were horrible. One of the PT walked by me and said "get out", I have no idea why. It's right next to a highschool and is packed with DRAMA, teenagers strong arm you for space , the staff and members openly DOX and gangstalk and harass people. I was followed into the locker room and bullied. Avoid this gym at all costs, unless the nice general manager decides to restaff. You got you're work cut out for you.

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★ 1

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★ 5

Attended Zumba class today and it was so much fun. My smile never let my face! Thank you Virgilio!

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★ 5

I don't know what dark sacrifices you've made to get membership so inexpensive but it's greatly appreciated since it's looking unlikely that I'm going to win the lottery anytime soon

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★ 5

Me gusta el ambiente que se hace en el horario de la clase de Zumba. Tienen excelentes instructores muy calificados . Espero que les valoren su trabajo pues desempeñan un excelente ambiente y tienen muy buena actitud merecen ser reconocidos. 100% recomendables sus clases Me gusta que tienen varias clases y opciones para todos los gustos.

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★ 5

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★ 5

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★ 5

I love this place it's clean and reasonable!

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★ 5

Crunch Fitness in Aloha is awesome! They were super helpful in sorting out a billing mix-up for me. The gym is always clean, the staff is incredibly friendly, and they seem to always have good music playing. Highly recommend!

Source: Google

★ 5

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★ 5

I decided I needed to check out a new gym, and boy was I glad I did! I gave Leg Day a try as a guest of my friend, and the front desk check-in made it incredibly easy and user-friendly. Despite everyone in the neighboring 5 mile radius of the place deciding 6 pm on a Monday was THE time to hit the gym, there was enough machines to take turns and still keep a good pace and also not feel rushed cuz someone was waiting for me or vice versa. I saw lots of machines being wiped down after use, all cleaning stations were well stocked, and the locker room had 100% working order lockers (my soap box the last year and a half at the other place) and stocked bathrooms and more friendly people! I'll be back for arms, chest, back, etc to give it all a try, but so far, very good. Machines used: Abd and adductor leg extension leg curl hack squat add calves to hack squat. @cshine421

Source: Google

★ 5

Austin and Austyn were great PT’s. They helped me bench from 135 to 205 as while as improving my speed and agility at crunch. This not only
Made me able to compete with my track mates at great level but also raise my self esteem. 1000/100 recommend

Source: Google

★ 5

Been coming here since August of last year!! No issues, I get to throw weight around on their turf. They have everything you need from slam balls, sleds, deadlift/squat platforms, to trap bars. Personal trainers are friendly, approachable and will give you pointers when asked!!

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★ 3

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★ 5

Great experience, friendly staff and overall awesome.

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★ 5

Nice gym, I enjoy the classes they offer. Nani is my favorite instructor, so much energy and so much fun.

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★ 1

I’m actually reposting this review because the owner decided they would reply in a passive aggressive manner, being rude, condescending, and using my name, as if she had the right to look up my information after I had canceled my membership for being harassed. Here is the original review: I quite LITERALLY cancelled my membership included a picture of the female that was cussing at me and had to be told to stop- since you can’t seem to remember how you handled the situation:) but…whatever makes you feel like you run a better business than you do. Ignorance is bliss anyway sweetie. Ps. I took some pics of your nasty gym Before I CANCELLED my membership.

Source: Google

★ 1

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★ 5

Great please 🙏

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★ 4

Lots of different equipment, weights, cables and machines. Only draw back is employees don’t restock bathroom and floors very well. Especially on weekends

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★ 5

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★ 5

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★ 5

Idk amazing people free massage beds and amazing equipment

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★ 5

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★ 5

I have been a member of Crunch Fitness in Aloha for nearly two years. I live near this gym and signed up for the basic membership.

As some background, I'm a middle-aged guy with an arthritic condition who started coming to this gym for cardio and to maintain flexibility. Living in NW Oregon there are lots of days during the year that exercising outdoors isn't as appealing to me, so having a place that is consistently conducive to a workout is a big plus. This place always seems welcome and inviting and I don't see "gym bro" nonsense here, and can exercise in peace.

I started in with some personal training about a month ago. I highly recommend checking this option out with your crunch kickoff. My trainer, Austyn, has been working with me to build strength and maintain muscle mass as well as slim down a bit, and all while working with what we've got, which is a middle aged overweight body with an arthritic condition. The sessions are well thought out and custom tailored to what I need. I am feeling more energetic and stronger and I am looking forward to what the near future of my training will bring.

Some have mentioned the music volume and yes, I also find it a bit loud. I'd maybe knock a star off for this except the positives outweigh this considerably so no penalty here.

Source: Google

★ 5

Intentional. Instructive. Efficient.

Overall gym is clean, not too crowded, people are nice. Only thing I don't like are the high schoolers that come in a goof off at times while occupying equipment. Not a deal breaker just annoying in my opinion. The staff are also very attentive. For example Austyn saw someone without a name tag and quietly corrected it, weights were constantly being placed back, and would say hello to people he did not see.

The personal trainer Austyn (I hope I spelled that correctly) is top notch. The three words I would use to describe him are in the title. I booked 3 sessions with him and none of them disappointed. He listened to my goals and planned workouts accordingly. He has practical knowledge and expertise that is useful to 99% of the population. He's not an social media fake trainer, he legit knows his stuff based on client experience. The workouts never ran over time and are reasonable to continue by myself. Each exercise was done with intentional and challenging movement under his eye. The best part were his tips and queues that activated the target muscle group. The only flaw I experienced was when I walked in he would say "back and chest today" but we would start with 35 minutes of full body HIIT/sled work. This was aligned with my goals so he wasn't wrong, but it was misleading at the beginning and my weak cardio was playfully mad haha. Overall 95/100.

Source: Google

★ 5

I can’t say enough wonderful things about my personal trainer, Austyn, at Crunch Fitness Aloha. He is kind, considerate, and easygoing, which makes every session enjoyable. As a senior with limited abilities, I truly appreciate his patience and understanding of my limitations. Austyn knows how to challenge me just the right amount, pushing me one step beyond what I think I can do while encouraging me every step of the way.

On top of Austyn’s excellent guidance, the entire team at Crunch Fitness Aloha makes me feel like an old friend every time I visit. It’s such a welcoming and supportive environment. Thank you all for creating a space where fitness feels accessible and enjoyable for everyone!

Source: Google

★ 4

Source: Google

★ 4

I had a really good experience being a member of the this gym.

The management and Trainers are amazing people, especially the trainer Derrick. He goes above and beyond and he’s actually trained in Thai Boxing. I strongly recommend him as a personal trainer and coach.

I had an issue with my account, I thought I had made a clear communication at the front desk to cancel the account but I was being charged for about 2 years without realizing it.

I had a few conversations with Cheri the manager and I was told that there was nothing they can do.

But a week later Cheri contacted me to tell me they looked into it and got me some of the money back.

So it was an unfortunate situation but I appreciate that they went the extra mile to try to correct the issue or at least make it better.

Source: Google

★ 1

Tried canceling last month, and they continue to bill me after reaching out and now daily trying to get my money back. I'd give them less than a star, but it's not an option, but if you want half a star gym ,crunch should be your destination.

Source: Google

★ 2

This location is slowly downgrading. Place is not very clean anymore, is too crowded and some of the cool zumba instructors are no longer there. I'm opting to drive longer and visit the Beaverton location instead.

Source: Google

★ 5

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★ 2

I made an account for someone and later tried to cancel. I've been told many things from multiple people over the phone and in person. Who was Cheri Halleman at the front desk and Zach on the phone. I spoke with some other guy as well but forgot to ask for his name. I told everyone my whole situation, hoping to get things right. My debit card was apparently deactivated by Zach, and I still got charged again. I was asking Cheri respectfully for any information for the owner so we could figure things out but was denied at request. Twice. I'm sure both people are just doing their job, and that's why I need to speak to the owner or someone who can actually help me out. I see the owner is responding to reviews here, so I hope you can reach out and make things right. I would appreciate your time.

Source: Google

★ 5

I go here a few times a week between 7 and 10pm. Usually a pretty mixed crowd. Some days are busy and others are dead. Can't speak to the women's locker room, but the men's is usually pretty clean. Sometimes people leave or spill food in the locker room but it's cleaned up the next time I'm there. Has hydro massage, massage chairs, and tanning booths that I haven't used. Not as big or full featured as some other crunches I've been to, but has everything you need to get sweaty and exhausted.

Source: Google

★ 1

Que frustrante que los fines de semana no habré a la hora indicada ,creen que uno no tiene nada que hacer??? llevo 40 .minutos esperando y aun nadie abre la puerta .... mucha gente aquí afuera esperando .. casi siempre es asi.
.

Source: Google

★ 5

Great gym great trainers and very friendly staff!

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★ 2

I have been relatively satisfied with this gym (2.5 years) as it is cheap and conveniently close to home, but it is definitely the worst gym environment I have had to workout in.
1) Machines are constantly under maintenance giving me the impression that the repairs done aren't sufficient enough for long-term use.
2) Adherence to gym rules seems to not be of concern to the staff as weights are left out wherever people throw them and gym bags are left near benches and in pathways every single day. It is almost comical now as they move the "No Bags" sign around the gym floor and I watch people carry their bags from station to station passing the sign every single day. The lockers are free.
3) Worst of all has to be the music noise level. I don't mind that the staff picks their favorite music to play, but when you only have half the speakers turned on (above the free weight area) that doesn't mean you turn the volume up twice as loud so you can hear it at the front desk. Even my noise cancelling headphones can't block out the insane decibels being pumped onto the floor. Then to combine it with the workout groups that blast music from the side room, I walk past groups of gym-goers having to yell at each other just to hear their own conversations. It shouldn't be a problem to hear metal clang together or the occasional exhale from someone working out. It's a gym. We are all here to damage our muscle fibers, not our ear drums. If my phone is warning me that my in-ear volume is registering damaging levels and I still struggle to hear my music over the gym speakers, maybe it is time to turn the volume down.

Source: Google

★ 5

Awesome gym with pristine machines and customer service is always top notch. Very well taken care of!!

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★ 4

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★ 5

Cool lil’ crunch with cool people working.

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★ 2

The personal training sessions are okay. Not my cup of tea I personally feel like they can put a little more effort into it. I am a combat medic/APFT Grader some of the exercises seem lack of work and lazy. Plus the fees for the trainer are a pretty penny. I rather would just go to Planet Fitness in Aloha where the trainer john actually really cares and makes a big community along with checks up on you personally.

Source: Google

★ 4

The gym was good and the people were great, but it took about 5 days of back and forth to cancel my membership after I moved.

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★ 5

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★ 1

Only $10 a month but they make sure to charge you ONE last time before allowing you to cancel by making you wait 30 days before it’s ACTUALLY cancelled, which makes no sense. They guarantee themselves at least two yearly charges of $50. One two months into the membership and ANOTHER one a year in. The way they guarantee it is because if you cancel within the first year there is a $100 early cancellation fee. So if you want to cancel within a year you pay $150 in fees, if you wanna cancel after a year you pay $100 in fees. Either way they made their money. It’s dumb

Source: Google

★ 5

This is my second 1 year contact with Crunch fitness.

Location: very closed to my home, lot of business, like supermarket, banks, library

Gym: All kinds of equipment keep really good shape and lot of class provided. Staff are friendly and very nice work out environments.
check in is super easy and you also can shower over there after work out

Cost: since I have one year base contract, it should be cost me $9.99 but I pay with credit card so I got $2 extra charge.

Pay attention for incoming members:
If you interested contract with them, better ask in person because website has less information and make me confused. For example, when I registered online, webpage show maintenance fee is $0 but actually that means you won't get charge now but 2 month later after you start contract. I was confused at the beginning. Also for new members, they will provide one time free personal training class

All in all, good experience with Aloha Branch

Source: Google

★ 4

Solid gym. Haven’t had any major issues. The benches/free weights can get busy even after 8pm, but it won’t take long for you to get the machines or weights you’re looking for.

Source: Google

★ 2

Me solía gustar este gimnasio... Pero ahora se ha vuelto un poco incómodo. El único horario que me queda cómodo/me gusta para entrenar es entre las 16-19hs. Y se superpone en parte con los small training group, que cuando empieza la clase desplazan a todos los que estaban usando ese espacio. Me ha pasado muchas veces ya y no es agradable que te corran, o sea, todos pagamos para usar el gym. Deberían buscar otro espacio, quizás una sala cerrada, o quitar las cintas caminadoras, que son muchas y nunca se usan todas en simultáneo, o quitar el espacio de relax, que tampoco se usa y quita espacio útil que nos serviría a los que casi no usamos aparatos para entrenar.

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★ 5

Gym

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★ 5

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★ 5

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★ 1

Received inconsistent information about membership options, never received contracts or information via e mail. To cancel, you must go in person 30 days prior to the end of your 12 month mark or you will be charged again with no pro-rating. Unfortunately this is a very bad business model. Yes, we did read the fine print, but unfortunately without all the options being presented to us, we missed out on other membership plans that would have been far better alternatives. We paid for 13 months of a membership for one visit.

Source: Google

★ 5

I came to Crunch Aloha from doing Crossfit. I was concerned I wont have the community here that I used to have at the Crossfit gym. I have met some of the best people at Crunch, made strong life long friendships, and surrounded by a supporting community. The manager and staff have been so kind and supportive in so many ways. They have helped me anytime I needed gym related help and have supported my Real Estate career. A member since 2017, and see myself staying here for many many years to come.

Source: Google

★ 3

I love this place! I think staff is nice and no one passes judgement. I will say recently I have been frustrated with how they have been doing two classes at the same time. This gym does not have much room as it is, and when I walk in and I have no where to do my pre planned workout, it gets frustrating that I have to leave and return once the classes are over. Due to this specific situation I am really considering canceling my membership and looking elsewhere.

Source: Google

★ 5

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★ 1

If I could give fewer stars, I would. What started out as a great membership is now costing me repeated charges after I've requested numerous times to cancel my membership. I'm going through a very difficult situation and am unable to continue my membership. I made 3 attempts to fill out the appropriate cancelation paperwork prior to having an overdue balance, but those papers apparently didn't get processed. So, rather than let me cancel and pay off my balance, this gym continues to charge me every fee possible to increase my balance and keep me owing them. I highly recommend anyone to go elsewhere. I was led to believe they would work with me, and instead, I was ignored and now am being billed repeatedly.
**UPDATE** This place has sent my past due balance to a collection agent and is still trying to charge me every month for this membership 2 months after I tried multiple times to cancel.

Source: Google

★ 5

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★ 5

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★ 5

Good place, and very clean.

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★ 5

I belong to 2 different gyms and this one is by far my favorite!!! Staff is so friendly and they keep it clean and well maintained!

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★ 1

Personal "trainers" are rude, disrespectful to others and bully paying members instead of waiting their turn like everyone else.

Worst gym I'm Oregon and counting the days until my membership ends or this staff gets canned for enabling a passive aggressive gym floor leading by example for others.

Oh can't forget kicking out 12-15 paying customers from an area for a class that had 1 person show up...10 minutes late. Your management is a joke.

Source: Google

★ 5

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★ 5

My name is Russell and I come to this gym every 13 out of 14 days missing no more than 3 days per month. I come to this gym because not only is it convenient for me.
staff is beyond friendly and it is a family type atmosphere that I am. Enjoying each day as I walk through the door that is perfect help me.

Source: Google

★ 5

This gym is a good one! Nice assortment of machines and plenty of barbells, LOTS of free weights/dumbbells, even on busy days you don’t have to wait long to still access every area. everything is clean, good showers and helpful staff, and the other people who go here are friendly too. I’ve been going here for 2-3 years. Steve the owner, Shamara the GM, and Brandon, Angel, Cheri, D’Angelo, Benjamin and the whole team are an awesome gym family! (Thank you all for what you do to make going to the gym my favorite part of the week.) They also have some top tier personal trainers like Derrick and Mark, who did a free deadlift clinic and fixed my form. When I moved out of the Aloha area, I stopped my Crunch membership and cancellation was super quick and simple. I started going to the Planet Fitness within walking distance from my house, but I realized I still wanted a variety of machines, spaces, and classes, so I actually switched back to here. lol I’d rather drive the 15 mins here than go to PF. Would love later hours on weekends though! Also, the app is the best I’ve used for saving workouts (I’ve tried quite a few).

Source: Google

★ 5

I am on the road to recovery from an injury, with a great personal trainer! Every week I see improvementt! Great gym! Great place to be!

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★ 5

The staffs at the Aloha location are super
Helpful and friendly! They greet everyone as soon we walked in and they are always available to answer questions also give workout advice or tips. The manager Shamara is an amazing manager, she treats everyone with kindness and respect! I go there 4-5 days every week, it’s like a community here and I love my gym !! I would recommend it to my friends and family!

Source: Google

★ 5

Crunch Aloha is a great place to workout. The staff is very friendly and helpful. They have all the equipment and machines that you need to get exercised. I recommend joining this gym even if you’re a beginner. The trainers are really helpful at getting you started on a routine that will meet your goals.

Source: Google

★ 5

I love love this gym. The staff are so helpful and kind if they don’t have an answer for you they will find someone to help you. I especially like the complementary training session they give you when you sign up. It really helped me to get started on my weight loss journey. . . The trainers are amazing , and very knowledgeable. The classes they offer are super fun and challenging. They truly want to see me succeed, you just don’t find that all in other gyms.

Source: Google

★ 5

My favourite gym! The people are nice, personable and don't feel like sales people. They also support small/local businesses by giving space to table, as well as the disabled community. As a parent to someone with special-needs, it's amazing to see that this gym chooses to participate in a program that employs adults with disabilities.
The people overall are also very wonderful and diverse (in every way). There is enough space/equipment for any part of your fitness journey.
My favourite thing is the people. It's difficult to make friends as an adult but being a regular is very nostalgic in a way. It's like seeing your friends everyday =D

Also, it's clean.

Source: Google

★ 1

Management is SHADY!
They do not care about customers or customer retention. If they can make money even if it means making money one last time while losing a customer they are gonna do it. They do not offer to show the documents you are signing. Manager becomes suddenly busy when you need to talk. She had all the time when she was selling me the highest membership package.
The equipments are extremely basic the vibe is off. My personal trainer who I pay alot of money for was changed thrice and I finally like my trainer but everything else sucks forcing me to quit.
Any gym is better than this. Quitting the gym is like assembling ikea furniture without instructions. You have to guess the procedure cause they are not going to explain it to you when you say you quit. They are gonna keep quiet and then throw missing paper work at you. Extremely unprofessional.

Source: Google

★ 1

Management sucks. They are so deceitful. They push you for additional personal training sessions specifically when it’s not due for a renewal. They don’t cancel charges when confronted and it makes it feel like they scammed you into it. Definitely not worth it. We’ll be taking our business elsewhere

Source: Google

★ 4

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★ 4

Personal trainer Zach was really friendly and professional. The gym is very busy. Membership fees are low. Personal training fees are high.

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★ 5

A good Crunch experience (clean facility and courteous staff): I wish they had more early-morning fitness classes.

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★ 4

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★ 5

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★ 1

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★ 5

Well crunch fitness isn't too bad. It seems to be pretty awesome. There's a lot of kids going from the high school there. The only thing I can say for sure is that they Will definitely mess your billing up and they will for sure turn you over to collections without letting you know. And your 14 or 15-year-old child will come home and tell you how they have a collection notice in the mail. If you want your credit messed up, make sure to sign up. Just don't give them your real information and definitely do not give them an auto pay credit card. That is definitely for suckers. Good luck!

Source: Google

★ 5

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★ 5

Lot of bang for your buck. Maintenance is in the facility regularly, staff is good people, you can grunt in your tank top. Tanning, massage beds, and a shower if you happen to be remodeling your only bathroom! 😁

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★ 1

This gym is a joke. Removing the people who were harassing her who actually were using foul language and trying to force her off of the machine she was using would have been the right thing to do.you weren’t even there and you didn’t even call her to ask her side. Instead of cancelling her membership to just aloha since you had animosity towards her personally you cancelled her membership to all locations. The manager there is disorganized and acts somewhat erratic and tries to push new people into gettin the most expensive package even though clearly you can tell they just want to work out
The staff and manager are completely unprofessional. They protect the wrong and kick the morally correct to the curb. I wouldn’t trust the manager with any type of goals I have. They are only interested in money and their social credit score.

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★ 3

Love this gym, but most people here are disrespectful and lack gym etiquette.

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★ 5

Super genial, un lugar cómodo!

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★ 3

Not bad but feels way to warehouse lol

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★ 4

It's a good place to work out I wish they were open later on weekends.

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★ 5

Amazing atmosphere, I've been to many gyms and I've never felt more at home, like I part of something bigger, the classes are great. I wish there was a stream room but other than that I love it there!

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★ 5

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★ 4

People friendly, place clean, atmosphere upbeat. Occasional piece of equipment out of service or pads need replacing but they get around to it.

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★ 1

Not really a great place. Very worn down and small. He equipment is old, most of it definitely should be replaced. Management isn't great-they seem to not know what they are doing. I did personal training there (which was great! I love her!!), but once my personal trainer left, I had no reason to stay. There are much better gyms out there.

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★ 5

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★ 5

I've been a member of this Gym since Spring 2022 and had been hiring Derek as a trainer 3 days a week since that time. I've lost 30 lbs, bulked up, and have been able to sleep better and feel stronger working with him. The great thing about Derek is he really listens to your needs and doesn't just give you a cookie cutter routine. He understands how the body functions if there is pain, listens to you when something hurts and readjusts the workout routine, and is one of the most friendly and approach le people at the gym. He doesn't bring his personal drama from home to his sessions, hardly ever misses a session, and treats all his clients with the utmost respect whatever their personal journey is fitness-wise.

I am proud to have had him as a trainer and now a good friend and I hope this review gets to the right people to show others the gratitude I have for him in what he has done for me.

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★ 5

Very clean facility and wonderful staff

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★ 5

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★ 1

Someone cut my lock and stole my wallet from my locker. When I told them they didn't even seem to care. I canceled my membership and they told me they'd need to charge me for one extra month. I told them I canceled my credit card and couldn't pay and only then did the manager look upset. On top of all that they now are trying to get the extra month from me after my wallet was stolen from their lockers they now want an extra $5 for a late fee because I couldn't pay on time because I had to cancel my credit card.

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★ 4

Much better than 24 and Planet Fitness, but they never greet us when we walk in or leave. It's a little strange to me, but not the end of the world. Pretty clean and the machine selection is good enough for me.

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★ 4

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★ 5

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★ 4

Good gym, usually crowded at peak times

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★ 3

Love the gym but half the time I cant hear my own music with my noise canceling headphones on because they play the music so loud. Most if the time its not gym hype music. Really kills the vibe.

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★ 4

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★ 1

This is the most disreputable company I have ever worked with. I have been trying for 4 years to get them to close my account. They just keep charging me no matter what I do They even somehow got a hold of a new credit card when the old one expired and started charging that. The corporate office assured me that they would take care of it back in January of 2022. That's when they started going after my children (who were minors when I signed us up). Now they have sent collections after my kids, putting their fledgling credit at risk. Crunch Fitness should be ashamed of themselves.

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★ 5

I’ve never seen better customer service anywhere else. The front desk people are super helpful and got me help with exactly what I needed in no time at all!

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★ 5

The price is right, and the equipment is almost always all working and in good shape!.I also really like their classes!

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★ 5

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★ 2

Decent gym but pink haired lady who’s somehow a trainer is a major buzzkill. I’m not trying to complain about a gym having rules.

However, this lady is very rude in the way she talks to not only me but other other people. The first time I figured it was just a bad day but seen it twice again.

She calls people out in such a vulgure tone and then shakes her head and rolls her eyes. This is very offputting and gives an unfriendly environment.

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★ 5

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★ 5

Been going for a couple months now with a friend, and we really like this gym! All the employees/trainers are super sweet and helpful, and the environment feels very welcoming. The inside is not as big as other commercial gyms I think, so it can definitely get busy during peak hours. There's always something you can do if your workout is flexible though. They've also improved on the music volume, I remember it was really loud in the aerobics(?) room in the beginning but it definitely got a lot better! Overall, a very great place for a casual gym-goer!

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★ 5

So. I was asking how to not be fat. And Brandon gave me some amazing support #BrandonIsTheBest

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★ 4

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★ 5

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★ 5

Always clean even when packed full and the staff are always super nice and helpful.

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★ 1

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★ 5

Clean and a good price for there services

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★ 2

Whoever is working at the front desk turns the lights on to whatever their preference is. The lights should be fully turned on for the people who are working out not to the workers preference. Turn the lights on.

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★ 5

💯

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★ 3

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★ 5

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★ 5

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★ 5

Love this place! The Zumba instructors- Jessica, Veronica, CiCi are all amazing!
Hydromassage is fantastic too

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★ 5

Possibly the best commercial gym I’ve ever been to. The gym floor is pretty clean and the bathroom is clean as well. The staff are always friendly and helpful.

The owner actually gets new equipment and fixes broken/ old equipment. Recently the owner got 2 new squat racks and a hack squat machine.

I’ve been going here for 5 months now and never had any issues with it, the people here are generally clean, respectful, and friendly l.

The only downside and it’s much to be expected is how busy it gets. It’s what you’d expect from your typical commercial gym, but it gets busy from around 5:30 PM to 7:30 PM depending on the day. I won’t dock any points for that because it’s how most commercial gyms are.

Overall I can’t recommend this place enough.

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★ 3

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★ 5

If you don’t want to spend a lot of money at a gym still is for you. Only $10 a month

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★ 4

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★ 5

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★ 4

The layout is great and the functional fitness area (think cross fit equipment) is phenomenal. Unfortunately, the treadmills aren't great for serious runners (somewhat flimsy and terrible display options). Also, the locker rooms are excellent but small.

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★ 4

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★ 5

The cousin of Planet Fitness, but with classes.

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★ 2

Stop selling memberships to these new years resolution ppl. The gym is already so packed with high schoolers that sleep on the equipment with there phone in their hand, that I'm forced to work out at 5am. Now the resolution ppl are flowing in and ruining it for the rest of us, when they will just cancel their membership in a couple weeks.

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★ 4

This is a great gym. There's some equipment that needs servicing and sometimes the music can clash, but over all I like going to this gym. The only things that I would say detract are that some people ignore the rule about bags being on the gym floor and end up leaving their stuff at equipment for 30 minutes or more while they walk away, and that the men's showers could use some maintenance. Otherwise it's been a friendly and inviting environment.

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★ 4

Super clean gym, as clean as it gets, and really nice people. I feel like the locker rooms are more up to date than the Beaverton location as well which us a plus.

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★ 5

Nice clean place with friendly staff

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★ 5

Love this location. The zumba classes are the best. Glad I joined this gym, as it is affordable and there's always plenty of parking space.

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★ 5

It is always nice and clean and the people are always friendly!

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★ 5

I’ve signed up with aloha crunch when it first had opened due to the wonderful Zumba instructors that I had follow. With these wonderful instructors who had made it very comfortable for everyone to attend their class. All students were once stranger and we all become friends in the class! I hope we can still have a fun and enjoyable atmosphere with these wonderful instructors!

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★ 5

Aloha Crunch is a great place to work out and honestly one of my favorite places to be. I have been going to this gym since the day it opened. I have participated in all type of workout classes like Zumba, Bootcamp, and weight classes. All of them are excellent, and more specifically, the Zumba classes are instructed by some of the best and energetic instructors in the area. I hope the gym continues to provide great work out classes like Zumba and maintain the same instructors that have been leading theses classes.

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★ 3

Have been a member for almost a year. Joined for the variety of classes, particularly Zumba. The Zumba instructors are all AMAZING and deserve 5+ stars for all their energy and providing an inclusive dancing environment for any dance level. Huge shout out to Veronica, Leah, Jessica, Selina and Virgilio, you all are amazing!

However, knocking down stars for the facility and management. The studio is a great space but has absolutely no airflow which gets hot very quickly. This has been mentioned to management numerous times and after reassurance this will be fixed, proper airflow is not possible without the studio door being open.

Due to other members complaints about the music, management made it clear the door has to stay closed. In Saturday’s session, the class was packed (like any typical Saturday) and the studio windows became steamy (see pictures) and the floors slippery due to the humidity because of the closed door.

If you plan to be a member, I would recommend reviewing the class schedule on the Crunch app. Be prepared that you may hear some lively music for the one hour of Zumba a day. If the music bothers you and headphones/ear buds are not an option for you, you may want to avoid the gym for that one hour.

It is unfortunate that management is prioritizing the preference of some members over the safety of other members.

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★ 5

Love it!!

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★ 5

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★ 3

We've been going to this gym for about a year. The staff is friendly and the machines are great. But if there is an aerobics class going on, the music can get so loud you can't hear someone talking to you. It's especially noisy on Saturday morning. We talked to the staff and it got better for a couple of days but this Saturday it was really loud. So we left. Several other members remarked that they disliked the noise. It's a real shame as we enjoyed this gym a lot but that noise drove us to cancel our membership. I wish it could have been remedied. A few other members have chosen to leave as well. Im sorry the staff wouldn't fix this. All they had to do was turn the music down or shut the door. So we moved to a quieter gym.

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★ 3

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★ 1

Cancelled my account 2 1/2 years ago. Still getting harassed by these people. I did what they wanted me to do to cancel. So tired of them bothering me constantly.

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★ 5

No complaints, I like that they have 10 stair machines VS the 6 at LA Fitness.

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★ 4

Can be a bit busy in the afternoon, closes at 6pm during weekends. Good equipment, enough parking.

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★ 5

Not too busy, not too loud, everyone respected each others space. Clean.

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★ 5

Love how clean and open this gym is. The locker rooms are spacious with lots of lockers. The assortment of equipment is great, and the class space is a nice area for stretching and floor work.

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★ 5

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★ 5

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★ 5

I'm into Olympic lifting and since all I do is Oly lifts this place supplies everything I need as well as the space and not having to worry about who's around me.

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★ 5

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★ 1

Never replied to my inquiry regarding 3 day pass

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★ 5

Great help.

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★ 5

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★ 5

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★ 4

Pretty standard gym. Nothing more, or less.

Pros:
-Inexpensive
-Lots of variety in equipment
-big ‘gym’ area
-Usually no waiting during off-hours
-Lots of tvs
-Plenty of sanitation stations to clean equip/hands

Cons:
-Waiting times during peak hours
-Only 1, mayyyybe 2, of most popular equip
-Lots of broken stairstepper/treadmills that take awhile to get repaired
-Near schools, sometimes big groups of teens lingering around equip for awhile.

Been going for years, it fits my basic needs. Staff is friendly/helpful and not pushy.

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★ 5

Let's do this!! This place has all you need. It's kept clean and trainers are really nice!!

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★ 5

Great gym with friendly staff! Has a welcoming environment and all the equipment that I need. Just wished it stayed open longer on the weekends :(

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★ 4

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★ 5

Kinf

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★ 4

I wish there were one or two more squat racks here... During peak times there might be a wait time for those to open up.

Beyond that I like the variety of equipment found here! The rates are pretty good for membership here and the staff seem genuine.

Update**
Been here for a year now and it's still a great time. I appreciate the variety of resources and light competition activities that they have.

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★ 5

Since joining Crunch last month, I've had such a great experience so far and mainly thanks to Taylor. He is always so helpful and genuinely posses the drive to ensure top customer service is delivered. I've been to many gyms and the front desk is always a revolving door of new employees. Seeing the same faces at the front desk here at Crunch gives a sense of comfort and a welcoming environment. Thanks Taylor for always being so awesome!

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★ 4

Very cool guys and chill place. Kinda gets really crowded tho.

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★ 5

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★ 3

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★ 5

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★ 5

I've been going to Crunch Aloha since they firstly opened in 2017. A lot have changed and improved since then. The staff are amazing, they acknowledge your existence, greet you every time, friendly, and smile. It sets a good mood for working out knowing that I'm welcomed and accepted as a valued member unlike other gyms (LA Fitness Beaverton).

I like the community here, members are generally respectful to one another, no judgements. I have no issues with anyone here. Except for a few creepers that keeps staring at me. People are generally outgoing here so I'm able to talk and make friends at the gym. A diverse community that consists of Aloha high students, college students, bodybuilders, powerlifters, olympic lifters, dads, and moms coming in for Zumba classes.

The gym is clean and well maintained. Sometimes the bathroom runs out of hand soap and it quickly gets replaced temporarily by soap from dollar tree or something until they can restock the soap dispenser. The gym lacks safety clips and I hope they invest in them soon due to safety reasons. Gym can be crowded during peak times, but that is to be expected from 5-6pm. I wish there was a time limit set for 1 hour for the squat racks because I noticed that a few hog the squat racks - they go from squatting to deadlifting at the same spot for 2 hours :(

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★ 5

I like going to crunch! Not only are they affordable but the atmosphere is welcoming. This is the first gym I've been to and I've had nothing but positive experiences here. Staff is always helpful and welcoming

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★ 5

Friendly helpful staff and a clean well-maintained equipment set.

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★ 5

Great gym with good equipment and friendly staff

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★ 5

The front desk gal was super helpful and I love how clean the club is.

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★ 4

Went there to shop for a fitness club membership. Sadly, they couldn't take me on a tour. Very nice facility with lots of equipment.

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★ 5

Love it
But I do wish it was opened later on the weekends

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★ 5

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★ 5

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★ 5

Great staff great equiptment great prices great environment crunch is the perfect gym for any level

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★ 3

Less crowded after 8pm.. wish this place was two stories 😪 🙄

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★ 5

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★ 5

Joined them from LA fitness. The price is good and have a lot equipments. I found the staff as very helpful and appreciative. They also have the cleaning supplies all over the gym (important with the Covid19).

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★ 5

Great environment, lots of equipment, and nice and informative staff

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★ 1

Very clear from the unprofessional response I received to my first review that this gym is EXACTLY what I thought it was -- a place for 'bros' to tell each other how awesome their calves look.

No, I don't want a sweaty gym; i want a place where I don't get accosted by 'club music' and prepubescent Axe body spray. I want a place where I can come in, be left alone, work out and go home.

Whether you like it or not, this is a 'bro' gym where guys stand around and tell each other how awesome their calves look while spraying on cologne to workout.

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★ 1

This is a 'Bro' gym. Have not smelled that much Axe Body spray since my son was 14 (he is now 32). Walked in, walked out.

Image is everything and maybe this 'Bro' feel is what Crunch wants. But this retired power lifter just needs a place to workout.

ADDED NOTE: Very clear from the unprofessional response it is exactly what I expected. No. I don't want a bro gym.

I retired from powerliftting 6 years ago and just want a place where I don't have to listen to heinous music, smell people who are there to meet girls,, talk to each other and say "bro man, look at my quads bro awesome."

I want a place where I can come in, work out, be left alone and go home.

There are much better ways to keep a gym from smelling sweaty than prepubescent body sprays.

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★ 5

Clean, covid safety practices are followed, friendly knowledgeable staff and trainers.

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★ 5

Clean, nice people, friendly staff, NO JUDGMENT!! What more could you ask for?

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★ 2

Trainers do not care about you just about making money. I like the gym just not the trainers.

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★ 5

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