★ 5

I am so sad this place is shutdown!

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★ 1

They have garbage management who shut down their locations with no advanced notice at the beginning of the month locking us into our contract before we could cancel. Don’t give them a dime.

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★ 5

Lol they're permanent closed now.

As far as cleanliness, yes the gym could do better in certain areas. Equipment and some work out areas needs cleaned.

Womens bathroom go as far as the people who use it. It can be difficult when ladies leave their feminine hygiene products in every place BUT the proper receptacle. Leave their hair on the floor and on the walls of the showers. Alot of the pics shown are hardwater stains, I expect imperfections jn a building that's over 20+years old. Also consider that these showers are shared by hundreds daily, so yeah you might find hair and other things in a drain. BUT as far as the ladies side (shower room, locker room, etc), the water fountains, it does get cleaned and disinfected regularly.

This gym provides wonderful amenities. The ladies locker room has a sauna, hot tub. Men's has that and a steam room. They do work out classes and other community events. There's racquetball and basketball courts. They have child care if you need it. Overall, it is a very nice gym.

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★ 1

06/04/2023 Updating my review again. I really wish our gym would do something about the filth. This was the most amazing gym under the last ownership. The showers are growing black mold on the walls now. So many wonderful amenities, lacks cleanliness is an understatement. The gym is dirty. Especially the locker rooms & showers

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★ 1

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★ 1

Thrives and cons. This company closes its doors and still charges the displace clients without notification of closures or what is needed to cancel memberships for those who can't travel half the state.

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★ 4

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★ 5

Definitely a well balanced, highly equipped gym, I'm actually surprised it's not crowded. I'm not one to gawk at reviews but they kinda earned it. Respect is due. Lol.

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★ 4

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★ 1

Will be reporting to the Better Business Bureau. For 2.5 years, was double charging my account for membership which resulted in >$1000 in excess charges. When I discovered this, it took me 2 months to get John Lee (manager) to respond with a plan for reimbursement. Instead of a single credit, they said they would disperse the funds over 3 months. I received the first 2 months of credits. Upon checking my credit card for the final credit, I found out that my card had been charged $70 (multiple smaller transactions and a monthly membership fee). I've sent documentation to the manager and have heard nothing. I'm owed $370 and will have to cancel my credit because either the business employees are incompetent and don't know how to correctly charge accounts, or someone has knowingly stolen my credit card info.

I have spent at least 30 hours trying to get refunded. Any other business would have handled this within an hour.

STAY AWAY!

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★ 5

Staff members are awesome. Machines are rarely crowded. Highly recommend this gym if you’re just starting. Daycare is clean and spacious has lots of activities for the little ones.

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★ 4

This is a very nice gym with a great pool, super clean and awesome instructors. My only complaint is that with just two lap lanes in the pool there is great demand and no system to book or sign in to be next when a person finishes there swim. This means you have to hover by the lane waiting and sometimes thay can be up 60 minutes. If you could sign in and do something else during that time it would make much more sense.

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★ 5

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★ 5

The staff at Elements are welcoming and friendly. The facility is well-equipped. Nothing but good things to say about Elements.

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★ 5

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★ 5

Awesome health club! I really enjoy the stretch room, pool, sauna and the equipment here. Friendly staff too!

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★ 5

I love element fitness they have such a wide variety of equipment and great classes

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★ 2

Friendly staff and great amenities yet the cleanliness of the place and equipment maintenance has leaves much to be desired.
The only cleaning I have seen staff complete is removing garbage and hanging up locker room mats. I've been on multiple days and hours throughout the week and have never seen staff disinfecting, sweeping, mopping, etc. the place clearly smells and looks unkempt.
The men's locker room, I don't believe has ever been sanitized. It's almost an anomaly that I haven't got a staph infection or some other disease due to the amount of time I've spent using the facilities.
The steam rooms in multiple locations have been down for several months now with no estimate for completion which is unfortunate as that is one of the main reasons for beginning my membership.
If I don't see a marked improvement in both the cleanliness and maintenance of the multiple locations within the next few weeks, I will be canceling my membership.

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★ 5

All the weight lifting equipment you need. Has a dry and steam sauna. I come here because of the child care options. Pricing is about the same as everywhere else.

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★ 5

Friendly staff ,everyone does there own thing pretty nice if you'd had a long day to swing in there and take a swim and soak in the hot tub or sauna. Very clean and a great value.

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★ 5

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★ 5

The best health club and gym and only one I go to

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★ 2

This place used to be a really great health center, but shortly after a new company took over, the place is always dirty and stinks like old dirty socks. The locker rooms are moldy and quite frankly unattended in any manner. The equipment and amenities quite often randomly are out of order. They raised the prices, but provide no customer service. It's a shame as this was our favorite place to go. No more!

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★ 5

Elements is welcoming and attentive to new members. Sarah is a great instructor and the classes have been fun and hard ! Great work out ! Only complaint I had was no paper towels in the bathroom !

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★ 5

This is the place to go if you're just starting out in Springfield. Keith and Koby explained everything I needed to know about starting my fitness journey. They are super supportive, knowledgeable, understanding and fun to work with!! I highly recommend you try the Elements Fitness Center today!

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★ 4

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★ 1

After being notified my card on file had expired I was charged 46 dollars for replacing card with current one. Don't like corporate greed like this.

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★ 5

First day there. Fitness guru guy was awesome 💪😎

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★ 5

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★ 4

I love this gym, I remember when it was called courtsports. The mens locker room still smells like feet 🤢, it’d be 5 stars if it didn’t stink so bad…

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★ 4

For a local club this place really tries. I enjoy the vibe. Clean, good equipment, racquetball, jacuzzi, programs, etc.

Lots of traffic on weeknights, people enjoy this joint.

Front staff are really young, but my first visit, the hispanic kid running the desk was very attentive and professional.

Cameron at the front desk tonight needs some serious training, though! He has phone brain. Doesn’t listen to customers. He’s pretty much glued to his screen, has trouble adjusting to the “here & now” when customers need something..

I have been coming in as a guest but thought about getting my own membership. When I asked him about the options, not only was there no upsell but he was not interested in my needs and didn’t really seem to grasp my simple questions. I don’t think he was dumb, he just had phone brain. And if I didn’t already like this place from a couple visits I would have turned around and went somewhere else.

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★ 5

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★ 5

Great place.

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★ 5

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★ 2

As a personal trainer didn't understand what the qualifications are to participate. Not really surprised, it's usually personal and not by qualification

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★ 5

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★ 5

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★ 5

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★ 1

Good luck canceling your membership here, credit card expired back in Feb. I figured since they wouldn't have my new card info, and they sent me an email saying that if I didn't give them my new card info my membership would end, I would stop getting charges. After I got charged two more times I tried to call the gym, but nobody would answer and the voicemail was full. So I reached out over email, and have been getting the run around ever since. We are now into November and I'm still paying for the gym, nevermind getting a refund. DO NOT JOIN!!!

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★ 5

Debbie Wald, Warrior Rhythm...! EXCELLENT CLASS

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★ 5

Great staff

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★ 4

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★ 5

The classes I go to are great! Love the atmosphere and the instructors are awesome, no judging there 👏🏼

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★ 5

Debbie in Warrior fitness!!!

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★ 5

This gym is great! I gotta give props to my Trainer Troy this guy is an inspiration he is very knowledgeable and incredibly excited about what he does. Makes me want to push myself to my limit and keep going. I will for sure keep going to this gym.

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★ 5

Hands down one of the best gyms locally👊 I have received so much care and help here. Positive place to work out or swim. Appreciate the care that is given to the cleanliness here too.
Very happy member☺️

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★ 3

They need to improve on their dumbbell set up and some of the Machinery they're lacking

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★ 5

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★ 5

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★ 5

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★ 4

Nice outdoor pool. Great place for lap swimming.

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★ 1

Never used gym as I work waaay too much. Wanted a refund and was not given one, staff was very disrespectful and rude. Do not waste your money and time with this place

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★ 5

Everyone is so friendly and helpful at Elements Health club in Springfield. Christian is the new fitness manager and he is patient and kind. He also keeps you motivated to do your best. Awesome!!

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★ 5

We love Elements! I take Sarah's classes, she's AMAZING!

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★ 1

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★ 5

Keith & Nathan helped me realize how precisely I can better myself. I'm looking forward to my new adventure with Elements Gym.

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★ 5

Christian was an excellent mentor/trainer in helping get acquainted with the equipment use. He was excellent in helping set achievable goals through exercise and diet, very patient, and answering all questions. Thank you Christian!!!

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★ 5

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★ 5

I have been going to the Springfield club for about a month now. I’ve seen several reviews mention how there is a “small gym” feel here and it’s so true. I never feel like I can’t ask someone for help and people are extremely encouraging.

As part of signing up I had a free training session with Redwood and met with Nathan. He has been so kind, knows his stuff, and has helped me find the confidence to be in a gym again. Though I’m not able to afford weekly training, he was willing to come up with a plan that worked for my budget. He has also checked in with me to make sure I’ve been staying on top of my workouts and that accountability is huge. If you are looking for a trainer, I HIGHLY suggest you ask someone at the counter next time you’re in about connecting with Nathan.

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★ 3

Good value for the cost, but facility can use much more attention to maintenance and repair. It is annoying that they don’t answer the phone, so no contact (except in person) after you’ve joined.

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★ 5

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★ 5

Atmosphere is pretty awesome for me and I have difficulty feeling “comfortable” in a gym setting. Always clean and the staff is pretty chill. Can get busy at times, but I’ve never had a problem getting on the machines or weights that I need.

Haven’t tried the classes or the personal trainers, but I hear good things from my sister who uses both services.

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★ 4

Has all the emenities I like. Hey charge for it. Just gotta keep things working.

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★ 5

You guys rock, thank you for having so many options for my family and the kids.

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★ 5

Extremely welcoming and knowledgeable staff, along with helpful and attentive management. The equipment and classes were exactly what I was looking for and everything was clean!

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★ 5

I absolutely love this club. Active Kids keeps the kids active and engaged and has Parent nights out! The staff is amazing as well as the classes!

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★ 5

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★ 5

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★ 5

Love the atmosphere and vibe at this club. Love the new Ezone class and HIIT classes. Active Kids keeps our kiddos happy!

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★ 5

Friendly staff and a comfortable atmosphere. Great selection of free weights. As well as a great selection of resistance machines. Heated Lap pool and indoor hot tubs. Full cardio room with TV's to watch while you get your workout on. Has a verity of classes with personal trainers if that's your thing. Gets a little busy after noon time, but haven't had an issue with taking turns on the equipment. Would definitely recommend

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★ 5

Friendly staff, clean facility, fair membership fees. A great place to get your health back on track.

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★ 1

I really wanted to like this facility. It has great potential. The equipment is run down. The sauna, hot tub, or steam room is usually out of order, and the overall odor of dirty feet is always present. But looking past all that, I tried for 5 months giving this place a chance. I was billed different rates every month, I was offered different "packages" with better deals, yet at the start of the next month, I'd be billed my original rate (or some random price). I was even told once when talking to management "oh... you weren't supposed to be offered that deal." Way too unorganized.

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★ 5

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★ 4

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★ 5

Clean club and friendly staff

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★ 5

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★ 5

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★ 5

Amazing people...Amazing place. Try Sarah's HIT class.

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★ 4

A nice place, lots to do, clean and I enjoy the pool.

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★ 5

Great atmosphere

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★ 5

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★ 5

I don't even know where to start. The staff is amazing and I train with Troy through redwood who had been nothing short of a miracle worker! Marc the manager of redwood has been nothing short of supportive. I can't believe the results in just 5 weeks.

This club has done everything they can to help me feel safe as a transguy there. The staff are supportive and inclusive. I can't recommend them enough!

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★ 5

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★ 5

Their facility is so clean! And hey offer so many things to choose from!

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★ 4

This (Springfield) is a big gym with many amenities that has a small gym feel. So far, all the other members (read male) are very respectful of personal space and I feel safe here. They have a well-stocked weight room and a well-equipped universal machine room and the best part is that there's a private dry sauna and a jacuzzi in the women's room. The only downsides are their parking lot is dark and it gives me the creeps and I bought a trainer package and it's turning out to be expensive for what you get. Outside of those two things I think it's a great gym and I would recommend it.

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★ 5

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★ 5

The facilities are clean, aquatic classes are fun and the staff is very friendly and helpful.

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★ 5

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★ 5

Great team workout program. The staff is always attentive and understand the role they fill at the club. All the equipment myself and baseball team used was clean, top notch and in good condition. Absolutely love this club.

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★ 5

Great staff. They are very helpful and friendly. They gym in great. All of the machines are well maintained, clean, and functional. I love it here. Other members are very nice as well.

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★ 5

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★ 5

I went today enjoyed it, for the first time, the people that go there are nice, conversative, staff is good , they'll be having beer there in a minute !!come on down 😆

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★ 5

Great gym. Noone bothers you while you workout. This place is great.

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★ 5

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★ 5

Real star value for me is 4.5, but i digress. Only reason i'm reducing .5 a star is just the availability of classes such as yoga, but on that note i also usually work till 5PM during the weekdays, past that the facility is very clean, equipment is all in great working order. It meets almost all my needs and can't wait to start to doing laps in the pool, just haven't got the chance. Would highly recommend joining.

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★ 5

Absolutely my favorite gym the have everything and anything you need to get in shape. Im a lifetime member for sure.

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★ 5

Awesome gym! I use for cardio, racquetball, hydro massage, and relaxing in a jacuzzi. Doesnt get any better!

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★ 5

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★ 5

Awesome gym with very friendly staff lots of options for excercise

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★ 5

The whole family loves this place. Outdoor pool and kids programs are awesome but for us (the parents and our parents) there are classes for low impact senior exercise all the way to some elite level classes for experienced athletes.

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★ 1

Bad business & customer service

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★ 5

I have been a member here for awhile, now. I wouldn't go anywhere else. It's a great facility with amazing instructors and a awesome staff. I have chosen to be a part of the Academy group at Elements, as well. The instructors are amazing. They held my hand in the beginning because i was out of shape and not so sure about myself. Now, thanks to the Academy instructors and other members, i am in the best shape of my life (at 56), i've made some amazing friends, and my confidence is restored. I would recommend to anyone to try a class or two. It's painful at first but you won't regret the results!

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★ 5

I love the people!! Swimming is my favorite!!

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★ 5

I'm really happy with this gym. It's so big and for an introvert like me it's easy to work out in a secluded place.

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★ 5

The staff is very friendly and made signing up for a membership so easy! They also keep the facility clean.

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★ 5

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★ 5

Angelina is a perfect front face to Elements Health Club! She sold me right away on the gym and it’s offerings! I was actually there to drop off some of my company’s free goods and ended up staying because she was super uber cool to chat with and was able to get me a tour w/ Lee (?) - another super friendly guy- and get me signed up on a plan that works for me. Enjoy this gym, it’s got plenty of space and plenty of equipment. Haven’t been to the classes just yet, but will write another review once I have. They have TRX here and Group X and Academy classes YAY!

Source: Google

★ 5

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★ 5

I enjoy Elements because of staff and awesome and they have everything I need.

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★ 5

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★ 5

I love how friendly and professional they are the place is always clean.

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★ 5

Excellent gym, very clean and have been excellent with taking COVID precautions. Always friendly staff and amazing classes. 👍🏼

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★ 5

🎙🎙 📟🏉

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★ 5

I love Elements. The staff are always willing to help you. I go to classes only, so i cant speak for anything else that goes on in there. The classes have been well organized & never boring. Its like being part of a large family, i have met wonderful people there. Its my home away from home.

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★ 5

I am really impressed with the customer service at Elements Health club! I feel very welcomed and supported in my goals. The Club has tons to offer, and I'm looking forward to great success with my goals. I highly recommend this club. It feels more like a great community of supportive people who really care about me personally.

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★ 4

Leah, the general manager, was one of the main reasons I joined. She is professional, has great social skills, is so patient, and was very helpful getting my membership to go through with my new insurance.

The three outdoor pools at the Springfield facility (lap, recreational and therapeutic pool) are a big plus for me, especially during the pandemic. The weight and exercise rooms are more than adequate, and they keep the facility clean.

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★ 5

Elements Health Club (Springfield) is a great place to just unwind with your family (swimming, daycare, exercise) or just by yourself while trying to incorporate a healthy lifestyle with more exercise. Elements staff are always nice and professional; the place is clean and equipment are kept in good order. The great thing about Elements- Springfield during COVID, is that the facility is quite large and there are plenty of spaces where you can workout either alone in an area or in areas with very few people and with no concern for social distancing (it's never crowded).

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★ 5

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★ 5

I’ve had many gym memberships and still hold 3 at other facilities but Elements is one of the best I’ve ever been to. It’s clean and staffed well. I drive 45 minutes just to do their HIIT classes. One of the trainers, Sarah is an amazing trainer/coach. She makes the classes fun and enjoyable. She holds people accountable and pushes people bring out the best in them. It has a great family feel and the camaraderie is amazing. I highly recommend joining and getting involved in the classes they offer.

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★ 5

Great atmosphere. They have all the weight equipment you can possibly need and an excellent cardio area. The locker rooms are clean and the staff is very helpful and friendly.

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★ 5

Love the clean and spacious facilities. Enjoyed the warm ourdoor therapy pool.

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★ 4

The staff is very friendly and work hard at keeping facility clean.

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★ 5

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★ 4

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★ 5

I really enjoy coming to this gym. The staff are always kind and helpful, and they have a good variety of classes available. Unfortunately for me, I am working for all of the hours they have classes for now. Hopefully after Covid is over they will expand to offer more.

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★ 5

Very clean, personable and upscale. If needed, towels are even available. Men have their hot tub and women theirs! I prefer that way. Out door pool great. Wide choice of classes!

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★ 5

Of all the clubs iv attended over the years element's is my favorite. Attentive and kind employees and over all a clean and well equipped gym. I love the outdoor pool in the summer time. Family friendly as well. Great gym.

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★ 5

This is a nice club. It has lots of nice amenities like: racketball, basketball, spa, pool, weights and treadmills. And the staff is really nice. Specifically Angelina and Hernando. It was a pleasure seeing them Everytime I worked out.

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★ 5

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★ 5

I have really enjoyed the club it has alot of opportunities for Improving Physical health

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★ 1

So apparently after you cancel because of pandemic is coming and the girl at the front desk says “you’re all set”. You still end up getting a collection call for several hundred dollars. These people are absolutely shady. Continuing to charge during a pandemic! There are far too many gyms in the area to have to deal with shady and immoral business people!

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★ 5

Has great spa,gym,arobics,friendly staff lots more

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★ 5

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★ 5

If you're looking for a gym that is awesome, I highly recommend Elements, and especially the springfield location. The gym is well designed and the pool is awesome. The best part are the classes they offer. The instructors are amazing and personalize the workouts. They've added the E5 academy and it throughly kicks my butt.

I cannot say enough good things about this place and these people.

Don't be afraid to go back to the gym or to start a membership. They keep it very clean and are always working to make things better.

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★ 5

Amazing facility! They have 3 locations Springfield, Oakway and West Eugene to fit everyone's needs! They have an awesome jiu jitsu program for adults and kids, intense workout programs for every need (all workout programs are modified as needed), boxing, swimming pools (Springfield & Eugene location), saunsa, hot tub, racket ball courts, water aerobics, and so much more! I also like how the layout of the gym is very open, When it's able to start running again they have a great kids area and they serve food and drinks for all ages! You get so much programs, opportunities and fun for a great price!

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★ 5

The gym is clean, staff regularly wiping down equipment and washing locker room and bathroom facilities. People are very thoughtful and are cleaning up the equipment when they finish using it. Part of protecting myself from the COVID 19 is to stay healthy so I'm really glad the gym is open, clean and staff making this possible.

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★ 5

This is the place to train in Springfield. Everything you need in one place and the ability for the entire family to join in and get healthy. They even have jiu jitsu, boxing, crossfit, hit training, movement classes and soon Muay Thai. Their other gym is located in Eugene with a similar setup and also an indoor pool and hot tub.

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★ 1

Poor customer service. November 19th I went in and requested to have freeze put on my account for 3 months. December fees were charged to my bank account. December 27th I verified the freeze was scheduled for January - March. The club confirmed it was scheduled. January fees were charged to my bank account. I called the club most everyday to speak with the only manager who is able to make the request with their financial company. She was supposedly sick, but was at the club multiple times when I called but, "busy with a client". ABC Financial responded to one of my emails notifying me my account was "frozen January 7th. Payments would resume in April." They also informed me that, "[I] needed to go to the club and fill out proper paperwork". For starters, that's only 2 months of being frozen. The other, the staff member completed the paperwork on 11/19 & 12/27 to ensure my account was frozen. Today, the 11th of January, sadly I closed my membership due to the fact the manager "who could resolve this" hasn't called me back yet. Poor customer service. Avoid this place. Read reviews for Village Fitness. Others have had financial issues with this company. Closing my bank account to avoid any other thefts from this company.

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★ 5

So many different ways to be healthy and workout. Positive environment

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★ 5

The Best NEW Health Club In Springfield OR!! Friendly Staff, Amazing Classes, Educated Coaches and some awesome lifestyle opportunities for kids!!!!!

Source: Google